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Consultation on proposed changes to bus routes in the Baker Street and Gloucester Place area Consultation report November 2015

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Consultation on proposed changes to bus routes in the Baker Street and Gloucester Place area Consultation report

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Contents 1 Introduction ..................................................................................................................... 2

2 The consultation ............................................................................................................. 2

3 Responses from members of the public ......................................................................... 5

4 Analysis of responses .................................................................................................... 6

5 Responses from statutory bodies and other stakeholders ............................................ 12

Appendix A – Copy of the consultation materials ................................................................ 17

Appendix B – All issues raised for Question 8 .................................................................... 20

Appendix C – List of suggested destinations ...................................................................... 21

Appendix D – List of stakeholders consulted ...................................................................... 23

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1 Introduction Transport for London (TfL) consulted stakeholders and the public about a proposal to change bus routes in the Baker Street and Gloucester Place area. These changes were proposed in relation to the Westminster City Council led Baker Street two-way project. The two-way project involves removing the existing one way road layout and re-introducing two-way traffic to Baker Street and Gloucester Place. It also proposes new turning movements and some banned turns onto adjacent streets.

The consultation was open between 30 June and 4 September 2015. Public and stakeholder views were sought on the following changes for Baker Street:

Routes 2, 13, 82, 113, 139, 189, N13 and N113 operating in both directions

Route 274 no longer serving Baker Street

Routes 30, 74 and N74 continuing to operate southbound as present. Views were also sought on the following changes for Portman Street and Gloucester Place:

Route 274 operating in both directions

Routes 2, 13, 82, 113, 139, 189, N13 and N113 no longer serving Gloucester Place

Routes 30, 74 and N74 will continue to operate northbound as present. Existing bus stops would also be affected and may need to be repositioned with new bus stops planned for Baker Street northbound and Gloucester Place southbound. This report explains the background to the proposal, the consultation and summarises the responses we received.

2 The consultation This consultation was designed to enable TfL to understand local opinion about the proposed changes to a number of bus routes in the Baker Street and Gloucester Place area. The potential outcomes of the consultation are:

We decide the consultation raises no issues that should prevent us from proceeding with the scheme as proposed

We modify the scheme in response to issues raised in consultation

We abandon the scheme as a result of issues raised in the consultation. 2.1 Consultation objectives The objectives of the consultation were:

To give stakeholders and the public easily-understandable information about the proposals and allow them to respond

To understand the level of support or opposition for the change

To understand any issues that might affect the proposal of which we were not previously aware

To understand concerns and objections

To allow respondents to make suggestions.

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2.2 Who we consulted The public consultation intended to seek the views of people who live near to the proposed route, current users of the service and other potential users. We also consulted stakeholders including the affected Councils, traffic police, London TravelWatch, Members of Parliament, Assembly Members and local interest groups. A list of the stakeholders we consulted is shown in Appendix D and a summary of their responses is given in Section 4. 2.3 Meetings and site visits A meeting to discuss the proposals was held on 20 August 2015 between representatives of the project team and London TravelWatch. 2.4 Consultation material, distribution and publicity The consultation was published online where a dedicated webpage included the details and background for the proposal. We raised awareness of the consultation by sending an email to approximately 68,000 registered Oyster Card holders who use local routes in the area. We also sent an email to key stakeholders. In addition to the emails, a press release regarding the consultation was issued on 30 June 2015. Copies of the consultation material are shown in Appendix A. People were invited to respond to the consultation using a variety of methods. They could respond by emailing us at consultations@tfl.gov.uk or by accessing the online consultation and survey via a website link: https://consultations.tfl.gov.uk/buses/baker-street

Additional publicity for the consultation was gained through social media via the TfL central twitter account. Furthermore, the Baker Street two-way project, led by Westminster City Council, included information regarding the bus consultation on the project’s website at www.bakerstreettwoway.co.uk Leaflets distributed by the Council to residents and businesses in the wider Gloucester Place and Baker Street areas also included bus consultation information, as did their media releases issued regarding the proposed scheme. Public exhibitions regarding the two-way scheme and the bus consultation were also held. These occurred at, Park Plaza Sherlock Holmes, 108 Baker St on the 2nd and 4th of July. There were exhibitions held regarding the two-way scheme prior to these events. However, the bus consultation was not open at this time. The Baker Street Quarter, one of the two-way scheme’s project partners, also publicised information regarding the consultation in their e-newsletters. We asked 13 questions (10 general and 3 specific). Of the general questions we asked respondents for their name, email address, postcode and if they were responding on behalf of an organisation. The following four closed questions specifically asked respondents about the scheme:

Question 11: How do you think the proposed bus changes will impact on your journey?

Question 12: Do you support the proposed bus route changes?

The following open question specifically asked respondents about the scheme:

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Question 13: Please use this space to provide any other comments regarding the proposed changes.

We also asked respondents how they had heard about the consultation. In question 5, 8 and 9 the respondents had an opportunity to choose more than one item.

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3 Responses from members of the public We received 516 written responses from members of the public. Of these, 98 per cent (516) of the responses were submitted online and two per cent (12) was received by email or post.

Online By email and other

(%) 98% 2%

Number of replies 504 12

0

100

200

300

400

500

600

Response type

6

Receivedan emailfrom TfL

Other(pleasespecify)

Saw it onthe TfLwebsite

Socialmedia

Readabout inthe press

NotAnswered

(%) 50% 28% 10% 4% 4% 4%

Number of replies 258 143 54 19 20 22

0

50

100

150

200

250

300

350

How did you hear about the consultation for route changes in the Baker Street and Gloucester Place area?

As a resident

Publictransport user

who travelsthrough the

area

Publictransport userwith the area

as adestination

A person whoworks in the

areaVisitor

Other (pleasespecify)

(%) 55% 44% 31% 22% 4% 3%

Number of replies 285 225 159 113 23 15

0

50

100

150

200

250

300

350

Please indicate how you are responding to this consultation?

7

Daily2-3 timesa week

Weekly1-2 timesa month

Less than1-2 timesa month

NotAnswered

(%) 40% 29% 15% 11% 4% 2%

Number of replies 206 146 75 55 22 8

0

50

100

150

200

250

300

350

How often do you use buses in the area?

13 113 139 189 82 274 74 30 2 N13 N113 N74

(%) 62% 56% 51% 46% 38% 37% 35% 32% 31% 14% 10% 5%

Number ofreplies

322 287 263 238 197 189 180 164 162 72 53 26

0

50

100

150

200

250

300

350If you use buses in the area, what routes do you use?

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Leisure Shopping All of the aboveCommute to

workOther (please

specify)

(%) 68% 38% 32% 31% 10%

Number ofreplies

350 198 167 161 50

0

50

100

150

200

250

300

350If you buses in the area, what is the main purpose of the bus journey you take?

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If you use buses in the area, what is your frequent destination?

Most frequently mentioned destination

Number of times mentioned

Oxford street 116

Baker street 65

Victoria 32

Selfridges 23

Marylebone 23

Swiss cottage 18

St. John's wood 18

Finchley Road 16

Marble Arch 15

Piccadilly Circus 14

Camden 13

Kensington 11

Aldwych 8

There were two closed questions (questions 11 and 12), and one open question (question 13). The following three questions specifically asked respondents about the scheme:

- Question 11: How do you think the proposed bus changes will impact on your

journey?

- Question 12: Do you support the proposed bus route changes?

- Question 13: Please use this space to provide any other comments regarding the

proposed changes?

10

Make iteasier

Make itquicker

Make itmore

difficult

Make itlonger

Not sureNot

Answered

(%) 14% 7% 29% 18% 29% 3%

Number of replies 72 37 151 91 148 17

0

50

100

150

200

250

300

350

How do you think the proposed bus changes will impact on your journey?

Stronglysupport

Tend tosupport

Neithersupport

noroppose

Tend tooppose

Stronglyoppose

Don'tknow

NotAnswered

(%) 15% 17% 12% 15% 35% 4% 2%

Number of replies 76 89 62 76 181 23 9

0

50

100

150

200

250

300

350

Do you support the proposed bus route chanegs?

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Q13: Do you have any further comments about our proposals?

Comments on the two-way proposal

Although this consultation was regarding the proposed bus route changes in the area, many respondents also provided their comments on the Baker Street two-way scheme. There were 25 issues or themes generated relating to the proposed Baker Street two-way proposal. These comments are out of scope for this consultation and have been forwarded to Westminster City Council for their consideration. The top five issues and themes raised for proposed Baker street two-way scheme are shown in table below, and full list of issues and themes can be found in appendix B.

Top five issues and themes proposed two-way scheme Number of comments

Concern about traffic congestion 107

Oppose the two-way scheme 61

Concern about increase in pollution (air and noise) 39

Support the two-way scheme 23

Concern about rat running 20

Comments about the proposed bus route changes

There were 39 issues or themes generated relating to the proposed bus route changes. The top five issues and themes raised for the proposed bus changes are shown in table below. A full list of issues and themes can be found in appendix C.

Top five issues and themes - bus route changes Number of comments

Concern about congestion and impact on bus operation 50

Opposed the proposed location of bus stops (location not specific) 36

Do not change 31

Support the proposed routes 26

Suggestion for Route 274 21

The most frequently mentioned comments relating to the proposed bus route changes were about congestion and delay on bus operation (50). 36 comments opposed the proposed location of bus stops. 31 comments indicated the respondents did not want any changes. There were 26 comments supporting the proposed routes. There were 21 comments in which the respondents made suggestions for the route 274. There were also a number of issues raised about the proposal which we have responded to, and can be found in the accompanying ‘Responses to main issues raised document’.

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4 Responses from statutory bodies and other stakeholders We received nine responses from stakeholders, identified by question 6 (If responding on behalf of an organisation, business or campaign group, please provide us with the name). Their responses to question 12 (do you support the proposed bus route changes?) and question 13 (any other comments) are below. Kevin Lee - Clarence Gate Gardens Resident's Association Do you support the proposed bus route changes? Neither support nor oppose My main concern is that the #2 bus enters into Dorset Sq to go to Marylebone Station. This bus should stay on Marylebone Road. There is high levels of pollution in the area and having buses make this convoluted turn to the station only increases the pollution and traffic in the area. I understand it may be designed this way for those with mobility restrictions, but it is only one block to navigate. There are many thousands hurt by the pollution. Graham Hunter – Creative Picture Framing Do you support the proposed bus route changes? Strongly oppose As a result of moving Bus stands, my business will lose valuable parking spaces located conveniently to serve businesses on Baker Street. I feel the two way system works perfectly well in serving the area and Transport For London and Westminster Council should not be supporting a privately conceived scheme. Bosi – Friends of Capital Transport Campaign Do you support the proposed bus route changes? Tend to support 1. Do we support the principle of restoring two way traffic? Yes.

2. Do we support he use of both Gloucester Place and Baker Street by buses? Yes. It is hard to see how the road lay-out could be reordered to accommodate the route of the 30 bus without this, and having put the 30 onto Gloucester Place is it a good idea to have other routes there too. 3. Do we agree with the allocation of routes? We believe some users would be disadvantaged by splitting the 274 from the 13/82/113, and that it would be better to send the 139/189 up and down Gloucester Place. 4. Do we have other comments? We would like to see bus stops sited closer to road junctions as these are the desire points for most passengers. We believe bus passengers should be afforded priority in this way over through car borne traffic. We believe that the opportunity should also be taken to remove buses from the south side of Dorset Square. They could be routed to Marylebone via Rossmore Road which has more capacity.

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Richard Frost - London Business School Do you support the proposed bus route changes? Strongly support London Business School is currently in the process of developing a new education facility at Old Marylebone Town Hall (OMTH) on Marylebone Road. The facility will be attended by over 800 students and staff each day from January 2017. All will walk, cycle or use public transport to reach the building. Accordingly, any measure which makes these journeys easier and safer will be welcomed. Improvements to pedestrian crossings, cycle ways and public realm affecting the approach to OMTH are all sought as part of the general enhancements to the public highway in this area. Key queries are, as follows: a. Clarification is sought on whether or not a bus stop is to be relocated to the layby opposite the current stepped entrance to OMTH. This layby will be used as a drop-off point for those using the Westminster City Council (WCC) Registrar’s Office on the site as well as a loading bay for both WCC and the School. There would be a clear conflict of use if the bus stop was located in the vicinity. b. Will footway improvements extend outside the consultation zone to Upper Montagu Street? Many of the paving slabs are cracked and/or uneven which create a trip hazard. c. As part of the planning permission for the new education facility a number of cycle racks are provided within the School’s demise. There are also WCC cycle racks provided within the footway fronting OMTH. Accordingly, drop kerbs opposite the new entrance to the School (between Council House and the Annexe) to facilitate cyclists exiting the highway are sought. d. A cycle route from Baker Street to Upper Montagu Street is sought in the knowledge of the large number of cyclists which will travel to the School. e. To improve the street environment in the proximity of the School, the recycling bins are sought to be relocated. f. Why are the crossings on the north side of Gloucester Place and the south side of Baker Street set back from Marylebone Road? These queries have also been raised as part with WCC in its separate consultation exercise on the Baker Street Two Way Scheme. However, the public highway fronting OMTH – both footway and roadway - is the responsibility of TfL.

Vincent Stops- London TravelWatch Do you support the proposed bus route changes? Strongly support London TravelWatch is the statutory body representing transport users in London. We strongly support the reversion of one-way streets that buses use to two-way operation as the buses will be more likely to serve passengers travel objectives and their route be far more understandable. We have submitted this view to Westminster as part of their highways changes consultation.

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We support the bus changes proposed, but would make the following comments: It is disappointing that routes 30 and 274 will maintain their one-way operation. Every effort should be made to route them two-way along Gloucester Place even if general traffic on Marylebone Road is delayed; Route 274 is used by visitors to the zoo. We think the best place for the stops for this service would be as near to Melcombe Street as possible. Your consultant suggested this would not be possible as having two bus stops opposite each other would have the effect of reducing traffic capacity. We do not accept this. With only 7 buses an hour only very occasionally will two buses actually be at the two stops and even if they are the delays etc will be minimal for general traffic. Bus passengers will be inconvenienced. We think the coach stops should be upgraded with the provision of additional shelters. Louise Mancini – Marylebone Community First Do you support the proposed bus route changes? Tend to oppose With proposed lane reduction by 30% plus a cycle lane I cannot see how the two way system is going to improve traffic flow, only stagnant it. This will also increase pollution further as fumes will be concentrated in those particular areas; Baker St and Gloucester Place plus all our small residential surrounding streets. This is an enormous concern to families living here, particularly those like me who have small children with susceptible lungs to high amounts of pollution. There are lots of primary school children living and going to the numerous schools in this area. I cannot see it is necessary to improving the area and it's a huge expense and I wonder if it's been monitored seven days a week, not just five? The weekends are generally fairly clear and the current system works well. Please leave it alone!

St Marylebone Society Do you support the proposed bus route changes? Tend to support Additional comments on Bus routes and possible changes

The St Marylebone Society represents local residents and businesses in Marylebone; for the purposes of this consultation, in the area north of the Marylebone Road. We have been involved in the proposal for the Baker Street 2-way for some time, and support this project provided certain conditions are met and that the amenity of local people is enhanced and not degraded by the changes. Local people have responded individually to the TFL Consultation, and we have also discussed it in our planning subcommittee. Members wished to make additional remarks which the online form did not accommodate. The TFL Bus Consultation Response form: People found the maps difficult to follow: we realise that it is hard to show all the routes clearly on a single map. Separating out the routes would have helped. No-one really understood why route 274 was felt to be “different” and is proposed to be the only bus using Gloucester Place N of the Marylebone Rd. Is it just because it's single-decker? The only one going towards Camden? The narrowness of the pavements in Glos. Place means that people waiting at the bus stops block the route for pedestrians, so perhaps fewer buses along this section would be better.

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A lot of people also asked about the coaches – it would have helped to have an explanation in the papers that they are not part of the TFL-run network. There is much anxiety as to where the coaches will go in the 2-way scheme – stay as they are, or be both directions on either Baker St or Glos.Pl. There are also worries about the intersection of buses, coaches and cycles on Gloucester Place with a new, intermittent cycle lane. People living in Gloucester Place on its East side are worried about where bus/coach stops will go for Southbound vehicles. Having a bus stop outside the door means people sitting on the residents' steps, and talking at late hours. We do realise that bus stops have to go somewhere and that having at least one bus on Gloucester Place also has benefits. Limitations of the Consultation

The St Marylebone Society Planning Subcommittee felt that the TFL Bus Consultation was very limited in its scope, given traffic issues just outside the proposed 2-way area of study, which might well be reconsidered at the same time. In our Consultancy area, the traffic passing between Marylebone Station and the Landmark Hotel directly opposite it are of particular concern. We generally support public transport over private vehicles, but in this case, Melcombe Place is particularly clogged already by traffic for the hotel, and by the taxi rank directly outside the station. There are also large numbers of pedestrians walking between Baker Street station and Marylebone Station at rush hour – which will increase when the new Chiltern Rail Oxford Line is opened. (We would like to see the pedestrian route between the two stations enhanced with better pavements and perhaps shared surfaces). We wonder if it would not be better to have some buses for Marylebone Station stop on the Marylebone Road, on the other side of the Landmark hotel, where possible, rather than going right up to the station, which is only one short block away. The Landmark Hotel has a small driveway on the Marylebone Road frontage going under that entrance to its basements – perhaps not large enough for many modern vehicles, but a pity that more use is not made of it. We appreciate that buses starting from Marylebone Station need a bus stand, and can't see another possible nearby location for the one currently in Great Central Street. It is unfortunate that westbound this means the 453 and the 205 turning off the Marylebone Road into Balcombe St, left into Melcombe Place, and left into Great Central street, generally with at least 2 pauses on the turns. (One person suggested the Old Marylebone Road for a bus stand – others felt the additional distance/wrong side of road/more road use aspects disqualified this proposal). Specific comments by some members Looking at their proposals on the TFL website it seems that our Dorset House bus stop on Marylebone Road may be closed. *See note below This serves Routes 18, 27, 30, 74, 205 and 453. Glentworth Street residents using this stop would have to cross Baker Street to or from the very busy stop outside the station. Our stop is also used by large groups of Phoenix Restaurant patrons and also by Gloucester Place coach passengers.

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I have strongly objected to this on the TFL response form. “As a resident of Glentworth Street I strongly object to the proposed closing of the ‘ Baker Street ‘ stop outside Dorset House on Marylebone Road. This affects our access to Routes 18, 27, 30,74,205 and 453 eastbound. Many local residents, particularly the elderly, rely on the bus for shopping, preferring the 30 and 74 from Oxford Street for convenience. The next stop outside the station is always very crowded with added tour buses and involves crossing busy Baker Street. The present stop also serves the very popular Phoenix restaurant on Glentworth Street and the Allsop Arms coach stops on Gloucester Place.” _____________________________________ Where will the 74 buses wait if they end their route at baker street? There will be fewer bus stops. There will not be a bus stop in marylebone road between Gloucester Place and Baker street (30, 18? 27?,205? 453? )*See note below There is no mention of how the 18,27,205 or 453 will operate. This makes it really difficult to comment as one has no idea of interchanges. *See note below No mention at all about any of the stops or routes for coaches _________________________________________ We would be sad to lose the bus stop outside Gandolfi (between Glos Place and Glentworth St on the Marylebone Rd Eastbound). It serves a large number of flats to the north. The loss of the stop on the S side of Marylebone Road is of no consequence. Note: it is not clear from the map that the existing bus stop is going – perhaps it is not shown because there is no change? This presentation only showing changes and not what stays the same was really confusing as can be seen from these comments. Jeffrey Simmons- Tenants and Residents Association on Lisson Green (TARA) Do you support the proposed bus route changes? Tend to oppose TARA is asking for an additional north-bound bus stop at/near the junction Park Road/Rossmore Road to match the existing south-bound one. Currently, the distance between the existing north-bound bus-stops at Dorset Square and Alpha Close is unacceptably long. Paul Neville - The Marylebone Association Do you support the proposed bus route changes? Response not provided. The Marylebone Association has no objection to the proposed route changes in our area (south of the Marylebone Road). Whilst we understand that the bus stops shown are indicative, we would question the apparent removal of the stop currently called "Baker Street", east of Gloucester Place. It is a much used stop although a change of name would prevent people getting off who think they have reached "Baker Street Station" stop.

Louise Hartley – Zoological Society of London Do you support the proposed bus route changes? Tend to oppose It would be preferred if the 274 went along Baker Street, as a lot of the other proposed bus routes will do.

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Appendix A – Copy of the consultation materials

A1 Copy of website text

Have your say on proposed changes to bus routes in the Baker Street and Gloucester Place area

Overview

As a result of proposals to return Baker Street and Gloucester Place to two-way streets, some changes to the bus network in the area are also proposed.

Please see the information below and let us know your views by completing the online consultation survey before Friday 4 September 2015.

For more information regarding the Baker Street two-way project, please visit www.bakerstreettwoway.co.uk. The end date for this consultation led by Westminster City Council is 31 July 2015.

Frequently asked questions (select any question below to go direct to that section)

Which bus routes are affected? Why are these changes proposed? Are changes also proposed to bus stop locations? Would the frequency of bus services in the project area change? Are any of the area’s current bus services being cut or reduced? Will bus fares change? Why are more buses proposed to serve Baker Street than Gloucester Place? Why are routes 30 and 74 not running two-way on the same street? Why is the 274 proposed to run two-way on Gloucester Place? When will the project start?

Which bus routes are affected?

Please see the map below for the bus routes that are affected by the proposed changes.

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Please note, the proposed bus stop locations below are indicative only.

The current and proposed comparison table also provides more information.

Click here for a larger version of the above map (PDF)

Why are these changes proposed?

The Baker Street two-way project involves removing the existing one way road layout and re-introducing two- way traffic to Baker Street and Gloucester Place. It also proposes new turning movements and some banned turns onto adjacent streets. Due to these changes, some modifications to the area’s bus routes are also required.

Please visit www.bakerstreettwoway.co.uk for more information regarding the Baker Street two-way project.

Wider benefits, as part of the Baker Street and Gloucester Road two-way project, also include:

o Introducing two-way traffic flows and reducing the need for traffic to follow longer routes around local roads;

o Improved facilities for pedestrians and cyclists including signalised crossings and cycle lanes;

o General improvements to enhance the look and feel of the area including wider, higher quality pavements, better street lighting and a reduction in street clutter.

o By locating northbound and southbound services on Baker Street and Gloucester Place, orientation, particularly for tourists and people new to the area will be easier.

o Northbound bus stops located closer to Baker Street tube station.

Are changes also proposed to bus stop locations?

Four new southbound stops and five new northbound stops will be required to complement the new northbound and southbound bus services proposed for Gloucester Place and Baker Street.

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The relocation of some existing stops will also be required, reflecting the area’s proposed new traffic layout.

Will the frequency of bus services in the project area change?

No

Are any of the current bus services in the area being cut or reduced?

No

Will bus fares change?

No

Why are more buses proposed to serve Baker Street than Gloucester Place?

Baker Street currently has more passenger demand and pedestrian activity than Gloucester Place.

Why are routes 30 and 74 not running two-way on the same street?

Due to the banned turns proposed as part of the Baker Street two-way project, (Baker Street onto Marylebone Road and Marylebone Road onto Gloucester Place) these routes will not be able to run two-way along Baker Street.

To ensure route similarity as much as possible, it is proposed that routes 30 and 74 run southbound along Baker Street and northbound along Gloucester Place.

Why is the 274 proposed to run two-way on Gloucester Place?

To serve residents and businesses west of Gloucester Place. This route is also more dissimilar to the other routes that pass through the area i.e. it

has fewer common destinations.

When will the project start?

Works are currently proposed to start summer 2016 and the anticipated completion date is currently spring 2017.

Have your say

You can let us know your views by taking part in our online survey below.

Alternatively, you can:

Email us at consultations@tfl.gov.uk

Write to us at FREEPOST TFL CONSULTATIONS to tell us what you think (or to request a paper copy of the information and survey.)

This consultation closes on Friday, 4 September 2015.

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Appendix B – All issues raised for Question 13 (relating to the Baker Street two-way proposal)

Concerns

Traffic congestion caused by general traffic 105

Increase in pollution (air and noise) by general traffic 37

Increasing rat running 19

Accident/ safety 19

Impact of construction 10

Loss of parking 7

HGV routes 3

The proposed cycle lane 2

Wider impact 1

Opposition

Oppose two-way proposal 59

Oppose: oppose generally 14

Other: not scheme related 4

Oppose: the proposed cycle facilities 1

Positive comments

Two way proposal improves safety 2

Support

The two-way proposal 19

The proposed cycle facilities 2

The proposed pedestrian improvements 1

Suggestions

Coach routes 16

Junction alignment 4

Two-way proposal 2

Cycle route 1

No parking allowed for general traffic 1

Other

Clarification requested that may influence decision (duration of construction) 2

Clarification requested that may influence decision (coach routes) 2

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Appendix C – All issues raised for Question 13 (relating to proposed bus route changes)

Concerns

Traffic congestion caused by buses 49

Increasing bus journey time 19

The proposed routes are too confusing 16

Increase in pollution (air and noise) by buses 13

Congestion at bus stops 4

Congestion for buses (future) 2

Anti-social behaviour at proposed bus stops 1

Loss of bus lanes 1

Negative comments

Inconvenient 16

Doubling fare for PAYG customer 1

Opposition

Oppose the proposed location of bus stops (location not specific) 34

Change not needed 31

Oppose the proposed bus stop location on Baker street 22

Do not remove bus stops on Marylebone Road 16

Opposed to the proposed bus route through Dorset square 12

Oppose the proposed bus stop location on Gloucester place 13

Positive comments

Improves transport connection 2

Support

The proposed routes 12

Support the bus proposal as long as it does not increase journey time 14

The proposed bus stop locations 9

Generally support (no reason given) 9

Suggestions

Suggestions on routes 26

Suggestions on routes for route 274 17

Suggestions on bus stop location 10

Suggestions on routes for route 189 4

Suggestions on routes for route 113 5

Suggestions on routes for route 139 3

Reduce or remove buses on Gloucester Place 4

Gloucester Place underserved by buses in the proposal 3

Suggestions on routes for route 30 0

Suggestions on routes for route 453 2

Suggestions on routes for route 82 2

Increase frequency of buses 1

Suggestions on bus fleets 1

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Current condition

Current bus operation 3

Current traffic/ service condition 1

Other

Clarification requested that may influence decision (bus location) 9

The proposal does not affect me 5

Comments on consultation

Content of consultation is not clear 10

Consultation poorly advertised 4

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Appendix D – List of stakeholders consulted

Local Authorities

London Borough of Lambeth

London Borough of Southwark

London Borough of Camden

London Borough of Hammersmith and Fulham

London Borough of Islington

Royal Borough of Kensington and Chelsea

City of London

Police and Health Authorities

NHS CCG Camden

Camden Safer Transport Team

Campaign for Better Transport

City of London Police

CCG Central London (WESTMINSTER)

CCG City and Hackney

CCG Islington

CCG NHS Central London

Islington Safer Transport Team

Metropolitan Police Service

Kensington & Chelsea Safer Transport Team

King's College Hospital NHS Foundation Trust

Lambeth Safer Transport Team

London Ambulance Service

London Fire and Emergency Planning Authority

Port of London Authority

Southwark Safer Transport Team

Westminster Safer Transport Team

Elected members

Andrew Boff AM Stephen Hammond MP

Andrew Dismore AM Chuka Umunna MP

Caroline Pidgeon AM Dr Mathias MP

Claire Hamilton AM Emily Thornberry MP

Darren Johnson AM Greg Hands MP

Fiona Twycross AM Harriet Harman MP

Gareth Bacon AM Helen Hayes MP

Jennette Arnold AM Jeremy Corbyn MP

Jenny Jones AM Karen Buck MP

Joanne McCartney AM Kate Hoey MP

John Biggs AM Mark Field MP

Kit Malthouse AM Neil Coyle MP

Murad Qureshi AM Seema Malhotra MP

Nicky Gavron AM Siobhain McDonagh MP

Richard Tracey AM Zac Goldsmith MP

Stephen Knight AM Valerie Shawcross AM

Tom Copley AM

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Transport Groups

AA Motoring Trust

Association of British Drivers

Association of Car Fleet Operators

Better Transport

British Motorcyclists Federation

Clapham Transport Users Group

DfT

Eurostar Group

Freight Transport Association

Green Flag

Islington Transport Aware

Lambeth Traffic and Transport Working Group

Licenced Taxi Drivers Association

Living Streets

Living Streets - Islington

London Cycling Campaign

London Cycling Campaign (Lambeth)

London Cycling Campaign (Southwark)

Motorcycle Action Group

London TravelWatch

Road Haulage Association

London Cycling Campaign (Camden)

London Cycling Campaign (Islington)

London Cycling Campaign (Kensington and Chelsea)

London Cycling Campaign (Lewisham)

London Cycling Campaign (Westminster)

Motorcycle Industry Association

Road Haulage Association

Southwark Cyclists

Southwark Living Streets

The National Cycling Charity

Sustrans

Taxi and Private hire

Local Interest Groups

Bankside Residents' Forum

Better Bankside BID

Bayswater Residents Association

Belsize Park Residents' Association

Evolution Quarter Residents' Association

Herne Hill Forum

Herne Hill Society

Northbank BID

City of London Access Group

Clapham Society

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South Bank Employers' Group

South Bermondsey Partnership

Fitzrovia Neighbourhood Association

Streatham Vale Property Occupiers Association

Harrowby and District Residents Association

Heart of London Business Alliance

Vauxhall Gardens Estate Tenants & Residents Association

In & Around Covent Garden

In Holborn

London Older People's Strategy Group

London Business School

Neighbourcare St John's Wood & Maida Vale

New West End Company

Paddington Residents Active Concern On Transport (PRACT)

Pimlico FREDA

Residents Society of Mayfair and St James's

Soho Society

South East Bayswater Residents Association

Chelsea Society

St Helen's Residents' Association

St John's Wood Society

Belgravia Residents Association

The Clapham Society

The St Marylebone Society

Thorney Island Society

Action Disability Kensington & Chelsea

Victoria Business Improvement District

Virtual Norwood Forum

Wandsworth Community Transport

West Hampstead Amenity And Transport

Westminster Society

Confederation of British Industry (CBI)

Other Stakeholders

Action on Hearing Loss (formerly RNID)

Age Concern London

Age UK

Alzheimer's Society

Asian Peoples Disabilities Alliance

BBC

BT

Canal & River Trust London

Dbrief Monthly

Disability Alliance

Disability Rights UK

Disabled Persons Transport Advisory Committee

EDF Energy

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Guide Dogs for the Blind Association

Joint Committee on Mobility of Blind and Partially Sighted People (JCMBPS)

Joint Mobility Unit

London City Airport

London Omnibus Traction Society

London Councils

MIND

National Children's Bureau

National Grid

RMT Union

RNIB

Royal Mail

Royal Parks

Sense

Sixty Plus

Stroke Association

Sutton Centre for Voluntary Sector

Thames Water

The British Dyslexia Association

Unions Together

Unite Union