Back to mainmenu

Integration platform

Integration platform

Personal assistantPersonal assistant ArchiveArchive

OnlineworkstationOnlineworkstation

Process definition- Content- Process flow- Security

Process definition- Content- Process flow- Security

Messages about changesSend remindersMonitor processes…

Information'sFiles / picturesTask/contacts…

Other systemsDatabasesEmail account…

Search’sFlow analysisStatistic tests…

Complaint casesCostumers recordsEconomical analysis…

Import spreadsheetDesign workflowsControl of event…

DesignerDesignerRepositoryRepository

TIP: Click on the different subjects to learn more about them. WebsiteWebsite

Operational processes with Tempus Serva

AnalyzeengineAnalyzeengine

Back to mainmenu

Case type overview

Case type overview Records of

elements

Records of elements Show/edit

elements

Show/edit elements

Process analysis

Process analysis

Reports, search,

analysis's

Reports, search,

analysis's

Personal note/

subscription

Personal note/

subscription

You start here

Back to mainmenu

Records of elements

Records of elements

Process analysis

Process analysis

The frontpage gvies you a quick overview of all processes and saved reports.

Back to mainmenu

Show/edit elements

Show/edit elements

Reports, search and analysis’s

Reports, search and analysis’s

For hver type sagsgang findes separate lister der let kan filtreres, sorteres og eksporteres til regneark.

Back to mainmenu

Based on the collected data about the users work with cases a number of historic analysis’s is generated

Back to mainmenu

Personal note/

subscription

Personal note/

subscription

Log for elements

Log for elements

The simple elements are easily edit because of the user interface helping you continuously control your keying

Back to mainmenu

Statistictests

Statistictests

Complex searching's with the combination of many parameters can easily be build by the search engine. Division and counting can be graphical illustrated with one click

Back to mainmenu

Analysis of population demand that you find two groups and select a wished parameter to analyze – Tempus Serva choose the type of test and interpret the data.

Back to mainmenu

Log information's for elements include• The time of use allocated on user• The development of the case• The permitted access to the case

Back to mainmenu

RepositoryRepository

Economi and ERP• Reconcilliacion• CRM / Lead database• ABC calculator

Various• Records• Change requests• Complain cases

Human resources• Candidate database• Balanced scorecard• New employees

The standard solutions are aimed to those who want to get started quickly: You can create a solution and then later on modify it.

Process definition- Content- Case- Security

Process definition- Content- Case- Security

Back to mainmenu

Who x When x What

ArchiveArchive

Established

handled

Employee

Chef

started

Approved

Aim: Max use of 2 days to fullfil the task

Notified all managers after 2 days with non activity

”Header” (text)Obligatory”Photos” (yes/no)”Attachment” (Photo)Show photo if [photos] = ”yes””Price” (decimal)Min: 0 / Max: 10000”Loan” (table)Start (data)End(data)Notes (long text)…

”Header” (text)Obligatory”Photos” (yes/no)”Attachment” (Photo)Show photo if [photos] = ”yes””Price” (decimal)Min: 0 / Max: 10000”Loan” (table)Start (data)End(data)Notes (long text)…

Content

Process

Rights

With the model of Tempu Serva’s you can define very specified and complex solutions, only by clicking and bescribe the elements in the wished solution.

You can define all types of content and relations between cases. There are more than 80 different types of fields, which you can define your content from.

The finished processdefinitions can easily be copied and moved between servers.

Process definition- Content- Case- Security

Process definition- Content- Case- Security

Back to mainmenu

Process definition- Content- Case- Security

Process definition- Content- Case- Security

DesignerDesigner

Start using the solutions

WhoWhat When

Content Outline the case Add security

The purpose of Tempus Serva is to make ordinary people able to design and maintain IT systems without the need of programming and long projects.

5-60 minuts

As an alternative you can import data from a spreadsheet when you define the content.

Besides the procedure of the case you can in the dynamic model choose to:• Define actions which need

to be implemented automatically

• Set up measurement points and performance demands in the process.

The system can be adjust over and over after need. By this it is obvious to start a “proof-of-concept” before all demands are set.

Back to mainmenu

Integrationplatform

Integrationplatform Export

Note

Import

Service

The incorporated integration of Tempus Serva secure that the users can work freely across many systems.

Integrate other system with Tempus Serva through integrated web services

Use data from other systems from other systems directly in your keying.

Allow Tempus Serva to look like your website and your intranet.

Use same log-on for all systems

Set up new cases based on data from other systems

Export data to other systems when certain event occurs.

XMLdokument

XMLdokument

SQLdatabase

SQLdatabase

Emails(POP3)Emails(POP3)

ActiveDirectory

ActiveDirectory

Webservice

Webservice

WebsiteWebsite LayoutLayout

Process definition- Content- Case- Security

Process definition- Content- Case- Security

Back to mainmenu

Integrationplatform

Integrationplatform

LayoutLayout

The unique design-integrator in Tempus Serva, ensure that the system looks like the rest of your existing systems.

Note that the design are being incorporated in all sites without the boring effect that you normally see in use of frames.

Back to mainmenu

Personal assistentPersonal assistent

Personal portal• Profile / layout• Notification• Own notes about

cases• Personal rapports

Personal portal• Profile / layout• Notification• Own notes about

cases• Personal rapports

Registration of admission and time consumption

Registration of admission and time consumption

ArchiveArchive

The assistant in Tempus Serva helps the user to keep control on the cases and their area of responsibility.

Cases in which youare responsible

Supervision of aspecific case

Event(e.g. deadline)

Notification thoughe-mail

Notification thoughe-mail

Frequents of notifications can be controlled individually and you do not receive e-mails if you are logged on the system.

Back to mainmenu

ArchiveArchive

Analysismodule

Analysismodule

• Task• Contacts• Charts

• Files• Pictures• Template

• User admission• Case history• Time

consumption

Master data

Loggingof use

Appendix anddocuments

Structuredinformation

A B C D

Historical data for process performance

Historical data for process performance

Every case gets its own database

All data are kept in databases, which secure good performance and allows advanced analyzes of master data and collected user information's.

User / systemsUser /

systems

To secure data standard all access to data are taking place through the engine who is handling regulations of validation and workflow. Business

regulationsBusiness

regulations

DataData

Proces definition- Content- Procedure- Security

Proces definition- Content- Procedure- Security

Back to mainmenu

Personal assistantPersonal assistant

RapportsRapports

ArchiveArchive

GraphsGraphs

As user you can with only one click produce advanced slides and repports

Information about specific cases are saved continuously, which in combination with defined measurement points can be used to analyze the procedure of a process.

With one click you can with t-test and chi-test track significant variables.

Your oftens used searching are saves under your profile SearchesSearches

Populationstatistic

Populationstatistic

Process monitorProcess monitor

DistributionDistribution

AnalysismoduleAnalysismodule

Proces definition- Content- Procedure- Security

Proces definition- Content- Procedure- Security