BACK TO BASICS What can ASQ do for you?

Presented by:

Eduardo Heidelberg

CHAIR TCC STRATEGIC PLANNING COMMITTEE PAST PRINCETON SECTION CHAIR

PAST ASQ FDC DIVISION CHAIR

Agenda

•  A brief history of ASQ

•  ASQ’s Mission

•  ASQ value “by the numbers”

•  Ideas for added value

A brief timeline of ASQ

1946 1997

1991

1987

1968

1965

1956

Feb 16 – 253 members initiate the American Society for Quality Control

The first international Quality Congress

ASQC becomes ASQ

1st professional certification: Quality Engineer

Membership exceeds 100,000

ASQC administers the first Malcom-Baldridge Award

Headquarters inaugurated in Milwaukee

67th Annual World Conference on Quality & Improvement – Indianapolis, IN

2013

ASQ’s Vision and Mission

•  ASQ’s Vision –  By making quality a global priority, an

organizational imperative, and a personal ethic, ASQ becomes the community for everyone who seeks quality concepts, technology, or tools to improve themselves and their world.

•  ASQ’s Mission –  To increase the use and impact of quality in

response to the diverse needs of the world.

WE ARE THE GLOBAL VOICE OF QUALITY

Let’s look at the numbers

ASQ’s Structure

•  ASQ members in more than 140 countries don’t

just join an organization. They join a community.

•  ASQ membership is broken down into:

–  15 Regions

•  Region 15A – Puerto Rico

–  252 Sections

•  Puerto Rico Section 1500

–  27 Divisions, Interest Groups & Forums

•  ASQ Food, Drug & Cosmetic Division

About Regions

•  15 Regions in the US and Canada –  Region 15A

•  1500 Puerto Rico •  1502 Greater Atlanta •  1506 Jacksonville-Ne Florida •  1508 St Petersburg-Tampa •  1509 Orlando •  1510 Southeast Florida •  1512 Cape Canaveral •  1515 Greater Palm Beach •  1519 Greater Savannah •  1524 Greater Melbourne •  1525 Middle Georgia •  1528 Ocala •  1529 West Georgia •  1530 Southwest Florida •  1533 North Florida/South Georgia

Divisions, Interest Groups and Forums

•  Audit •  Automotive •  Aviation, Space & Defense •  Biomedical •  Chemical and Process Industries •  Customer-Supplier •  Design and Construction •  Education •  Electronics and Communication •  Energy & Environmental •  Food, Drug and Cosmetics •  Government •  Healthcare •  Human Development and

Leadership

•  Inspection •  Lean Enterprise •  Measurement Quality •  Mining Interest Group •  Product Safety & Liability

Prevention Interest Group •  Quality in Athletics Interest Group •  Quality Management •  Reliability •  Service Quality •  Six Sigma Forum •  Software •  Statistics •  Team & Workplace

Excellence Forum

ASQ’s Online Communities

•  There are more than 150 online communities including

–  Women in Quality –  Consultants –  Minorities in Quality –  New to Quality –  Young Quality Professionals

ASQ’s 17 Certifications

•  Benefits of Certification –  For Members

•  Gain Skills and proficiency •  Source of professional pride •  Career development •  Mark of technical excellence •  Current with emerging technology and body of knowledge •  Discriminator in the marketplace

–  For Organizations •  Investment in human resources •  Apply current body of knowledge for competitive advantage •  Assurance of product and service quality through competent

employees

ASQ Certifications

•  Biomedical Auditor – CBA •  Calibration Technician – CTT •  HACCP Auditor – CHA •  Lean Certification (SME/AME/

Shingo Prize/ASQ Partnership) •  Manager of Quality/

Organizational Excellence – CMQ/OE

•  Master Black Belt – CMBB •  Pharmaceutical GMP

Professional – CPGP

•  Quality Auditor – CQA •  Quality Engineer – CQE •  Quality Improvement Associate – CQIA •  Quality Inspector – CQI •  Quality Process Analyst – CQPA •  Quality Technician – CQT •  Reliability Engineer – CRE •  Six Sigma Black Belt – CSSBB •  Six Sigma Green Belt – CSSGB •  Software Quality Engineer – CSQE

ASQ Offerings •  ASQ Membership

–  When members join ASQ, they join a community of people passionate about quality who make our world work better.

•  Networking –  ASQ is home to a robust group of communities at the local, regional, and global levels.

•  Certification –  ASQ offers 17 certifications, and has issued nearly 150,000 certifications to professionals

worldwide.

•  ASQ Learning Institute™ –  The ASQ Learning Institute™ houses all of ASQ’s learning offerings in one convenient

location.

•  World Conference and Events –  ASQ connects the quality community through events, conferences, and meetings throughout

the year.

•  World Quality Month –  Held each November, ASQ heads this month-long celebration designed to raise the global

voice of quality.

•  Knowledge Center –  ASQ’s Knowledge Center provides one-stop online access to quality tools and

resources.

ASQ Offerings •  Standards

–  ASQ provides support to many standards, such as ISO 9001, ISO 26000, and ISO 14001

•  Quality Press –  Quality Press is the world’s largest publisher of quality related products, including books and

magazines.

•  Research –  ASQ participates in research in Quality, such as the Futures Study, studies on social

responsibility and surveys on manufacturing outlook and salaries for quality professionals.

•  Social Networking –  ASQ.org is home to an online community with blogs, discussion boards and forums. You can

connect with ASQ on Twitter, Facebook, YouTube, and LinkedIn.

•  Social Responsibility –  ASQ’s Social Responsibility Organization (SRO) brings together Social Responsibility and

Quality professionals to generate ideas and improve our world.

•  Quality for Life™ –  ASQ’s Quality for Life™ initiative shares the stories of quality professionals who use

their passion, commitment, and skills to make a difference in their communities.

•  Advocacy –  ASQ advocates activities and legislation that promote quality in all walks of life.

10 Key Member Benefits

1.  Network, seek solutions and share ideas with Industry Peers. 2.  Access member-discounted training, certifications, and events. 3.  Stay up to date on the latest trends in quality with your subscription to

Quality Progress. 4.  Levels of membership are flexible – as you grow professionally, your

membership will evolve with you. 5.  Identify yourself as someone who strives for excellence – and seeks to

Make Good Great. 6.  Grow your profession with relevant Body of Knowledge. 7.  Search and download job specific articles, white papers, and more. 8.  Web-based training courses designed for a variety of quality topics. 9.  Proven resources to prepare your certification. 10. ASQ is the world’s leading authority on everything

quality for the past 60 years, and will be for generations to come.

Strategic Themes for 2014

•  Increase the Value of Being a Member of the ASQ Community

•  Support ASQ Leadership in Their Efforts to Serve Members of the Community and ASQ's Mission

•  Make Global ASQ a Reality for the Benefit of All Members of the Community

•  Leverage Technology To Deliver an Ever Higher level of Value to the Global Quality Community

•  Grow Ability to Serve the Needs of Organizations to Increase Their Use/Impact of Quality

•  Support the Use of Quality to Make the World a Better Place. Quality is a Gift

Five Areas of Use

•  Major Markets –  Education –  Government –  Healthcare –  Manufacturing

•  Medical Devices •  Pharmaceuticals •  Food

–  Service •  Financial Services •  Utilities

About our Members

•  More in Manufacturing than in Service •  Over half are either an engineer or a

manager •  40% of the membership is part of either

the Quality Management Division, the Audit Division, or the Six Sigma Forum

•  Over half are certified – Most frequent certifications are CQE and CQA

ASQ Student Branches

•  Student Members: 4,523 •  Student Membership gives full-time students

access to networking and training opportunities. Joining ASQ helps on their path to professional success.

–  Yearly Student Membership Cost: $28 per year

•  Puerto Rico –  University of Puerto Rico - Mayaguez

Sponsor: Puerto Rico Section 1500 –  University of Puerto Rico in Cayey

Sponsor: Puerto Rico Section 1500

Other Types of Membership •  Regular / Senior provides learning and networking

opportunities, professional development, and knowledge exchange.

–  Cost $143.

•  Associate is an electronic membership experience for those on the go. Associate Membership provides learning and networking opportunities, professional development, and knowledge exchange. –  Cost $85

•  Forum / Divisions for those who have an interest in quality focused on a specific industry or topic that is represented by a Forum or Division. –  1 Forum and Division is included with Regular membership. Each additional

Forum or Division is $10 each.

Three Critical Web Resources

•  ASQ TV, Quality Press, Blogs

2 Society Rules

•  To Give –  Be stewards of the quality profession by

providing member value.

•  To Receive –  Be stewards of the quality movement by providing

increased value from ASQ activities.

1VIP

1“Very Important Professional”

You!

Thank You