Bachelor of Vocation - Ramniranjan Jhunjhunwala · PDF fileR J College of Arts, Science &...

R J College of Arts, Science & Commerce, Ghatkopar (W), Mumbai 400086, Maharashtra, INDIA

B. Voc. (Real Estate Management)

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Bachelor of Vocation

B. Voc.

(Real Estate Management)

Detail Syllabus



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First Year B.Voc


Semester I



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UVREM-SI.1 Communication Skills

Unit-1: The Seven Cs of Effective Communication

Completeness, Conciseness, Consideration, Concreteness, Clarity, Courtesy, Correctness

Unit-2: Communication: Its interpretation

Basics, Nonverbal Communication, Barriers to Communication

Unit-3: Grammar

Tenses, Subject-verb agreement , Preposition, articles,modals

Unit-4: Speaking Skills

Pronunciation (identification of sounds, vowels & consonants), Syllable division (from the list

attached), Rhyming words, Vocabulary from the texts. Use of Language Laboratory

Books:

Professional Communication by Aruna Koneru, McGrawHill

Effective Business Communication by Herta A Murphy, Herbert W Hildebrandt, Jane P Thomas,

McGrawHill

References:

Business Communication, Lesikar and Petit, McGrawHill

Communication Skills Handbook, Summers, Wiley, India

Business Communication (Revised Edition), Rai and Rai, Himalaya Publishing House Business

Correspondence and Report Writing by R. C. Sharma and Krishna Mohan, TMH.



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UVREM-SI.2 Basic Computing Skills

Unit-1:

Personal Computer: Introduction, characteristics, Generations, Types, functions, components.

Computer Organization: CPU, Components of CPU, Memory (Primary and Secondary Memory).

Computer Software: System software, applications utility software, compiler, interpreter, Assembler.

Computer Hardware: Processor unit, input, devices, output Devices.

Unit-2:

Introduction to Computers, Operating System, Windows & its Utilities, Computer system components,

Input devices, Output devices, storage devices, computer storage elements, types of computer,

Applications of computers, advantages of using computer Operating System.

Computer software categories, Introduction to operating system, Types of User Interfaces, Functions

of Operating Systems, Types of Operating Systems, Examples of Operating system, Booting Process,

Windows, Introduction to Windows, features of Windows, various versions, Components Of

Windows,Desktop, icon, My computer, My documents, Network Neighborhood, Recycle bin, start

menu, taskbar, Windows Explorer, Control Panel, Date & time, display, mouse, user accounts, add &

remove programs, Files and Folders, Creating Folder, Folder Operations (copying , moving and

deleting), Creating files & file operations, Creating Shortcuts, System Tools: Disk Defrag, Internet and

Outlook, What is Internet, Most popular internet services, Functions of Internet like email, WWW, FTP,

Usenet, IRC, instant messaging, Internet Telephony, How Internet works, Connecting to Internet,

Managing emails, Using address book, Working with task list, Scheduling appointments, Reminders,

Events, Journals, Notes,

Unit-3:

Introduction to HTML and Web designing.

MS-office: Word Processing- Features of good word processor, working with MS-word, Word Basic

Commands, Formatting Text and documents working with graphics, Tables and Sorting, Mail Merge.

Unit-4:

Tax Accounting: Value added Tax (VAT): VAT Register, Vat Reports- Service tax: Service Tax Register

Service Tax Reports using Tally.



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UVREM-SI.3 Concept and Background of Real Estate Management

Unit-1:

Basic concepts of Assets and Investments, Meaning of Real Estate, Role in Indian economy, Basic

principles & concepts, Careers & opportunities

Unit-2:

Real Estate Scope; Classification of real estate activities and peculiarities; Factors affecting real estate

market; Role of Government in real estate market; Statutory provisions, laws, rules and regulations

application, land use controls in property development, registration and licensing requirements;

Functions of real estate projects, risk management, facilities management, marketing/advertising, post

construction management etc.; Interests in real estate; Documentation in real estate processes;

Transfer of titles and title records; Real Estate appraisal and valuation; Role scope, working

characteristics and principal functions of real estate participants and stakeholders

Unit-3:

Real estate consultants and their activities; Types of agreements between the consultants and

principal; knowledge base for assessment and forecasting

Unit-4:

Real Estate market: Role and responsibilities of property managers; Real estate investment, sources

and related issues; Code of ethics for Real Estate participants; Environmental issues related to Real

Estate transactions; Closing the Real Estate transactions Good practices and managerial

responsibilities.



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UVREM-SI.4 Basics of Accounting

Unit-1:

Accounting standards:

Concepts, benefits, procedures for issue of accounting standards

Various AS: AS – 1: Disclosure of Accounting Policies

(a) Purpose, (b) Areas of Policies, (c) Disclosure of Policies. (d) Disclosure of

Change in Policies. (e) Illustrations

Unit-2:

AS – 2: Valuation of Inventories (Stock)

(a) Meaning, Definition. (b) Applicability.(c) Measurement of Inventory. (d) Disclosure in

Final Account. (e) Explanation with Illustrations.

Unit-3:

AS – 9: Revenue Recognition

(a) Meaning and Scope. (b) Transactions excluded (c) Sale of Goods. (d) Rendering of Services. (e)

Effects of Uncertainties. (f) Disclosure. (g) Illustrations.

Inventory Valuation: Meaning of inventories,Cost for inventory valuation,Inventory systems : Periodic

Inventory system and Perpetual,Inventory System

Valuation: Meaning and importance. Methods of Stock Valuation as per AS – 2:

FIFO and Weighted Average Method. Computation of valuation of inventory as on balance sheet date.

If inventory is taken on a date after the balance sheet or before the balance sheet

Final Accounts: Expenditure -- a) Capital, (b) Revenue Receipts

Adjustment and Closing entries

Final accounts of manufacturing concerns (Proprietary firm).

Unit-4:

Departmental Accounts 15

Meaning

Basis of Allocation of Expenses and Incomes/Receipts

Inter Departmental Transfer : at Cost Price and Invoice Price



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Stock Reserve Departmental Trading and Profit & Loss Account and Balance Sheet

Accounting for Hire Purchase

Meaning, Calculation of interest,Accounting for hire purchase transactions by asset purchase method

based on full cash price

Journal entries, ledger accounts and disclosure in balance sheet for hirer and vendor (excluding

default, repossession and calculation of cash price)



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UVREM-SI.5 Managerial Economics I

Unit-1:

Introduction: Scarcity, choice and efficiency (with reference to PPC), Basic tools of economic analysis:

equations, functions, identities, and slope, time series, cross section analysis, scatter diagrams,

derivatives and limits.

Unit-2:

Demand and Supply: Determination of equilibrium price in an open market system. Elasticity of

demand, Price, Income, Cross, Promotional elasticity of demand, its measurement and its application

in business decisions. Demand forecasting Survey and statistical methods.

Unit-3:

Production Function and Cost & Revenue Analysis: Production function, Laws explaining production

function in the short and the long run Internal and external economies. Cost concepts, Behavior of

costs in the short-run and long-run. Revenue concepts, Break-even analysis.

Unit-4:

Market Structure and Pricing Practices: Features of perfect competitions and monopoly, Concepts of

price discrimination, equilibrium under dumping. Features of Monolistic competition, Oligopoly, Price

indeterminate, Cartel formation, Different forms of price leadership. Marginal cost pricing, Cost, plus

pricing, Transfer pricing



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UVREM-SI.6 Environment Studies

Unit-1:

Environment and Ecosystem: Environment - Definition, nature, scope, components, typology.

Ecology: Definition and types; Importance of environmental studies and emerging issues of

development with special reference to India.

Unit-2:

Renewable and Non-Renewable Resources: Natural resources, definition, importance, classification,

distribution patterns, conservation of water, forest, energy resources; Energy crisis and its impact:

Management and mitigation. (Case study on Energy crisis)

Unit-3:

Population and the Environment: Population, distribution pattern; Environment and human health;

Population growth in India: Measures taken to control population growth; Carrying capacity and its

relevance; Human Development - Index patterns of HDI in India. (Case studies of Human Development

in various states in India)

Unit-4:

Food Resources and Environment: Food and environment; Sources, areas of production of food in the

world (Cereal, livestock, fish) and pattern of food trade; World food problem; Changes in productivity

due to overgrazing and use of chemical fertilisers-pesticides; and Food security and hunger. (Case

study on malnutrition in Maharashtra)



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UVREM-SI.7 Principles of Management

Unit-1:

Introduction: Concept of Management, Scope, Functions and Principles of Management

Unit-2:

Evolution of Management thought: Planning: The Process of Planning, Objectives, Policy and

Procedures, Forecasting and Decision Making.

Unit-3:

Organizing: Meaning, Importance and Principles, Span of Management, Centralization and

Decentralization, Patterns of Organization, Line and Staff Relationships.

Unit-4:

Staffing and Controlling: Nature & Scope of Staffing, Manpower Planning, Selection & Training,

Performance Appraisal. Concept or Managerial Control, Control aids, Score Responsibilities of

Managers.

Books:

Management & Organizations Behaviour by Paul Hersey & Ken Blanchard

Essentials of Management Principal and Practice of Management by Koontz & O ’Donald

Human Behavior at Work by Kaith Devis

Organizational Behavior by Robbins



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First Year B.Voc


Semester II



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UVREM-SII.1 Communication and presentation skills

Unit-1:

Business Communication at Work Place: Letter Components and Layout, Planning a letter, Process of

Letter writing, E-mail Communication, Memo and Memo reports, Employment Communication, Notice

agenda and Minutes of meeting, Brochures

Unit-2:

Report Writing: Effective writing, types of business reports, structure of reports, gathering information,

organization of the material, writing abstracts and summaries, writing definitions, visual aids, user

instruction manual.

Unit-3:

Required Skills: Reading skills, listening skills, note-making, précis writing, audiovisual aids, oral

communication

Unit-4:

Mechanics of Writing: Transitions, Spelling rules, hyphenation, transcribing numbers, Abbreviating

technical and non-technical terms, Proof reading.

Books:

Professional Communication by Aruna Koneru, McGrawHill

Effective Business Communication by Herta A Murphy, Herbert W Hildebrandt, Jane P Thomas,

McGrawHill

References:

Business Communication, Lesikar and Petit, McGrawHill

Communication Skills Handbook, Summers, Wiley, India

Business Communication (Revised Edition), Rai and Rai, Himalaya Publishing House Business

Correspondence and Report Writing by R. C. Sharma and Krishna Mohan, TMH.



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UVREM-SII.2 Personal Selling

Unit-1:

Goals: Setting Goals. Find a targeted market, Segmentation of market, a Unique Selling Proposition

(USP). Maximize

Unit-2:

Products and Product specialization: USP, location, marketing plan, market research, positioning,

execution of plan, brand awareness.

Unit-3:

e-marketing: Social media, mobile marketing

Unit-4:

Trends in real estate marketing: Governing bodies, exhibitions and events, publications.



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UVREM-SII.3 Financial Management I

Objectives:

The course is aimed at building an understanding of concepts, vital tools and techniques applicable

for financial decision-making by a business firm.

Unit-1:

Nature and Scope of Financial Management; Financial Objectives; Impact of Financial and Economical

Environment on Financial Management; Time Value of Money including Pension Funds. Funds Flow

Analysis; Cash Flow Statement and its Interpretation (AS-3), Ratio Analysis

Unit-2:

Planning for Sources of Finance (Domestic and International); Capital Structure; Leverages; Cost of

Capital; Net Income Approach; Net perating Income Approach; Traditional Approach and MM

Approach; Capital Gearing/Debt-Equity Ratio, Generation of Internal Funds.

Unit-3:

Retained Earning Vs. Dividend Decision; Gordon Model; Walter Model; MM Approach; Lintner Model;

Planning of Development of Funds Through Management of Assets - Fixed and Current: Working

Capital Management; Management of Cash (Various Theoretical Models), Inventories (Including Risk

Analysis) and Receivables; Operating Cycle.

Unit-4:

Capital Budgeting - Conventional and DCF Methods; Inflation and Capital Budgeting; Risk Analysis and

Capital Budgeting-Certainty Equivalent Factor; Risk Adjusted Discounting Rate; Decision Tree;

Independent and Dependent Risk Analysis; Basic International Capital Budgeting.

Books:

Maheshwari, S.N. (9th ed., 2004). Financial Management – Principles & Practice. Sultan Chand

& Sons.

Prasanna, Chandra (6th ed., 2004). Financial Management: Theory and Practice. Tata McGraw

Hill.



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Khan, M. Y. and Jain P. K. (4th ed., 2004). Financial Management, Text, Problems & Cases. Tata

McGraw Hill Company, New Delhi.

1. Maheshwari, S.N. (14th ed., 2004). Management Accounting and Financial Control. Sultan

Chand & Sons.

2. Maheshwari, S.N. (14th ed., 2004). Principles of Management Accounting. Sultan Chand &

Sons, New Delhi.

3. Maheshwari, S.N. (2004). Corporate Accounting for Managers. Vikas Publishing House, New

Delhi.

4. Narayana Swamy (2nd Ed., 2005). Financial Accounting a Managerial Perspective. Prentice Hall

of India.



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UVREM-SII.4 Marketing Management I

Objectives:

The course aims at making students understand concepts, philosophies, processes and techniques of

managing the marketing operations of a firm with a special focus on the real estate industry.

Unit-1:

Introduction to Marketing: Meaning, Nature and Scope of Marketing; Marketing Philosophies;

Marketing Management Process; Meaning, Nature and Classification of Services; Concept of

Marketing Mix; Understanding Marketing Environment; Customer Buyer Behaviour; Market

Segmentation, Targeting and Positioning.

Unit-2:

Product Planning and Brand Management: Product Concept; Major Product Decisions; Brand

Management; Product Life Cycle, New Product Development Process.

Unit-3:

Understanding Service Customers Buying Considerations and Behaviour; Customer Expectations and

Perceptions; Defining and Measuring Service Quality and Customer Satisfaction; GAPs Model for Real

Estate Services.

Unit-4:

Services Marketing Mix: Services Design and Development; Service Blueprinting; Service Process;

Physical Evidence and Servicescape. Pricing of services; Services Distribution Management; Managing

the Integrated Services Communication Mix; Managing Services Personnel; Trends in Marketing of

Real Estate Services in India.

Note: Each student will be required to prepare a term project on the application of marketing

concepts in principles to real estate business.

Books:

Kotler P, Keller K.L., Koshy A, Jha M. (2006) Marketing Management



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A South Asian, Perspective, Pearson Education.

Zeithaml V. A. and Bitner M. J. (2003), Services Marketing, 3rd Edition, Tata McGraw Hill, Delhi.

Michael, J. E., Bruce, J. W. and Williom, J. S. (13th

Edition, 2004). Marketing Management. Tata

McGrawHill, New Delhi.

Lovelock C. H. & Wirtz, J. (5th

ed., 2004). Service Marketing: People, Technology, Strategy,

Pearson Education.



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UVREM-SII.5 Managerial Economics II

Unit-1:

National Income and Income Determination: Concept and measurement, Real Vs. Nominal GNP, Price

Indies and National Income deflator. Integrated approach (IS-LM curve model), Goods market

equilibrium (Derivation of IS curve), Money market equilibrium (derivation of LM curve) Simultaneous

equilibrium of the goods market and money market. Impact of changes of momentary policy and

fiscal policy on the rate of interest and level of income.

Unit-2:

Money and Banking: Money Supply: constituents and determinants, Credit creation by the banking

system. Central Banking: functions, monetary and liquidity aggregates, objectives of monetary policy

and conflict between objectives of monetary policy.

Unit-3:

Fiscal Operations: Public Revenue: Sources, Public expenditure: classification, Public debt:

Management. Deficit financing and inflation, Components of budgets and concepts of deficits,

Business cycles, fiscal policy and economic stabilization.

Unit-4:

Balance of Payments: Concepts and components of balance of trade and balance of payments,

disequilibrium in balance of payments, measures to correct the disequilibrium in balance of payments.

Relative merits and demerits and limitation of Devaluation.



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UVREM-SII.6 Indian Banking System

Unit-1:

Reserve Bank of India: Organization, management and functions; Recent Monetary policy of RBI.

Unit-2:

Commercial Banks: Meaning, functions, Present structure; E-banking; Recent developments in

commercial banking.

Unit-3:

Development banks: Concept, objectives, and functions of development banks; Role of development

banks; IFCI, IDBI, NABARD, SIDCs, SIDBI; State financial corporations.

Unit-4:

Non-banking financial institutions and instruments: Concept, role and functions of non-banking

financial institutions; Major Sources of finance. Financial Instruments: Shares, Debentures/Bonds

including Floating Rate Bonds, Zero Coupon Bonds, Deep discount bonds.



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UVREM-SII.7 Internship in an Industry

Internship in an Industry



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Second Year B.Voc


Semester III



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UVREM-SIII.1 Real Estate Marketing I

Unit-1:

Real Estate –Overview, Demand from residential, housing shortage, basic of real estate like FSI, TDR,

Land, master plan, carpet area, saleable area, floor plans, elevation, acre area, Types of Residential

Development Affordable, Luxury, Ultra Luxury, Township Slum Rehabilitation,. LIG, MIG, land

acquisition, getting approvals, Fund generation, obtaining all approvals.

Making sales and &Marketing plans for the building, Commencement of sales and getting sales

revenue.

Unit-2:

Role of Developers responsible for making either residential/commercial/retail/SEZ/Hotels real estate

assets. Manpower required for Developer Civil Engineers, IT-Software Design, Concept, landscape,

Architects, Structural consultants, building contractor. Sales &Marketing professionals, finance

&accounts team, liaising team.HR &Admin staff Facility management team. Challenges in Real Estate,

clear Titles. Government approvals. Uncertain economy Infrastructure challenges.

Unit-3:

Sales Process Collaterals, brochures, digital marketing, social media marketing. Lead generation, site

visit, Deal closing. Post sales activity Documentation like making of sales agreement and registration.

Unit-4:

Important Real Estate Terms Amortization The repayment of loan principal through equal payments

over a designated period of time consisting of both principal and interest. Real Estate Terms, Lease,

Due Diligence, Base rent etc. Housing Demand Loan balance Market share Market analysis Office

property. Rate of return Recession. Core Functions in Real Estate land acquisition. Legal due diligence

land registration, Clearing of land,Mandatory approvals, design architect, structural architect master

planning. Appointment of contractor, commencement of construction



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UVREM-SIII.2 Communication and Etiquettes

Unit-1:

Theory of Business Letter Writing: Parts, Structure, Layouts—Full Block, Modified Block, Semi – Block,

Principles of Effective Letter Writing, Principles of effective Email Writing

Unit-2:

Personnel Correspondence: Statement of Purpose, Job Application Letter and Resume, Letter of

Acceptance of Job Offer, Letter of Resignation [Letter of Appointment, Promotion and Termination,

Letter of Recommendation]

Unit-3:

Language and Writing Skills:

Commercial Terms used in Business Communication

Paragraph Writing Developing an idea, using appropriate linking devices, etc

Cohesion and Coherence, self-editing, etc [Interpretation of technical data, Composition on a

given situation, a short informal report etc.]

Unit-4:

Activities:

Listening Comprehension

Remedial Teaching

Speaking Skills: Presenting a News Item, Dialogue and Speeches

Paragraph Writing: Preparation of the first draft, Revision and Self – Editing, Rules of spelling.

Reading Comprehension: Analysis of texts from the fields of Commerce and Management



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UVREM-SIII.3 Real Estate Marketing – II Internship/ Project work



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UVREM-SIII.4 Basics of Construction I

Unit-1:

Construction Planning: Basic concepts of development of construction plans – Choice of Technology

& Construction method -defining Work Tasks – Precedence relationships among activities-Estimating

Activity Durations – Resource requirements for work – Coding Systems.

Unit-2:

Scheduling Procedure & Techniques: Relevance of Construction Schedule – Critical Path method –

Calculations for critical path Scheduling – Presenting Project Schedules – Activity Float. Critical Path

scheduling for activity - on –node with leads. Lags & Windows – Calculations for scheduling with lags

& windows – resource oriented

Scheduling – scheduling with resource constraints and precedence – use of advanced scheduling

techniques – scheduling with uncertain durations – calculations for Monte – Carlo Schedule

Simulations – crashing and time-cost trade-offs – scheduling in poorly structured problems –

improving the scheduling process.

Unit-3:

Cost Control Monitoring & Accounting: The cost control problem – the project Budget – Forecasting

for activity cost control – Financial accounting systems and cost accounts – Control of project Cash

Flows – Schedule control – Schedule & Budget Updates – Relating cost & Schedule information.

Unit-4:

Quality Control & Safety during Construction: Quality & Safety Concerns in construction – Organizing

for Quality & Safety – work and material specifications -Total quality control – quality control by

statistical methods – statistical quality control by sampling and Variables – Safety.

Books:

John Rodger Illingworth, (2000), “Construction methods & Planning”, Taylor & Francis, U.K

Frank Harris, “Modern Construction management”, (2006), Blackwell publishing, U.S.A.



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References:

Jimmie W. Hinze, “Construction planning & scheduling” (1997), Pretince hall. USA.

Calin M Popescn, “Project Planning, Scheduling & Control in Construction (1995), John Wiley

& Sons. USA.

James O’ Brien, “CPM in Construction Management” (2006) McGraw hill, USA.



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UVREM-SIII.5 Legal Framework for Real Estate

Unit-1:

Statutory, Legal Aspects, Various Laws involved in Real Estate Transactions, The Indian Contract

Act,1872, Transfer of Property Act 1882, The Registration Act,1908, The Special Relief Act, 1963, The

Urban Land (Ceiling and Regulation) Act (ULCRA),1976, The Land Acquisition Act 1894,

Unit-2:

The Indian Evidence Act, 1872, The Indian Stamp Duty Act, 1899, The Rent Control Act, State Laws

governing Real estate, Law Governing Property Tax, The Arbitration and Conciliation Act, 1996, Income

Tax Act,1961, The Wealth Tax act,1957, The co-operative Societies Act,2002

Unit-3:

General Principles for Drafting of Agreements relating to Real estate transactions, Law on illegal

Constructions and unauthorized layouts

Unit-4:

Building Bye Laws and Mater Plans-- National Building Code of India 2005, Green Building Concept,

Principles of land Acquisition by Government, Important property documents?

All about Stamp Duty and Registration

Books:

Real Estate Law, Practice and Procedures—A complete encyclopedia on Real Estate (Vol I),

Rajkumar S Adukia



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UVREM-SIII.6 Entrepreneurship

Unit-1:

Concept, meaning and definition of entrepreneur and entrepreneurship. Importance and significance

of growth of entrepreneurial activity. Characteristics and qualities of entrepreneurs

Classification and types of entrepreneurs. Women entrepreneurs

Theories of entrepreneurship

Contribution of Ms. Clelland and Joseph Schumpeter

Unit-2:

Factors influencing entrepreneurial development and motivation. Role of culture in entrepreneurial

development.

Entrepreneurial development programme (EDP), Managing the problems faced by entrepreneurs

Development of women entrepreneurs-with reference to SHGs

Options available to entrepreneurs, ancillarisation franchising and outsourcing. Cases on takeover,

mergers and acquisitions in India and at global level.

Social Entrepreneurship-Definition, importance and social responsibilities NGOs

Unit-3:

Entrepreneurial Project Development

Idea generation – sources and methods Identification and classification of ideas. Environmental

Scanning and SWOT analysis Preparation of project plan – points to be considered

Components of an ideal business plan – market plan, financial plans, operational plan, and HR plan.

Project formulation – project report significance and contents

Project appraisal – Aspects and methods:

Financial appraisal

Market oriented appraisal Technological feasibility Managerial competency

Unit-4:

Small and Medium Enterprises:

Meaning and definition (evolution) Role and importance

Policies governing SMEs Organizational structure Steps in setting up a small unit



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SME funding. Requirements of capital (fixed and working), Factors determining capital requirements,

Importance of fixed and working capital, Working capital management, Sources of finance for SME’S.

Taxation benefits

SIDBI and SISI – Their role in the development of SMEs. Taxation benefits SIDBI and SISI – Their role in

the development of SMEs

Marketing mechanism in SMEs Problems of SMEs and prospects Turnaround strategies for SMEs

Books:

Small scale industries and entrepreneurship, Dr. Vasant Desai, Himalayan Publishing House

Management of small scale industries, Dr. Vasant Desai, Himalayan Publishing House

Management of small scale industries, J.C. Saboo Megha Biyani, Himalayan Publishing House

Dynamics of entrepreneurial development and Management, Dr. Vasant Desai, Himalayan

Publishing

Entrepreneurship development, Moharanas and Dash C.R., RBSA Publishing, Jaipure

Beyond entrepreneurship, Collins and Lazier W, Prentice Hall, New Jersey, 1992

Entrepreneurship, Hisrich Peters Sphephard, Tata McGraw Hill

Fundamentals of entrepreneurship, S.K. Mohanty, Prentice Hall of India

A Guide to Entrepreneurship, David Oates, Jaico Publishing House, Mumbai, Edn 2009



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Second Year B.Voc


Semester IV



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UVREM-SIV.1 Property Transaction Documentation

Unit-1:

Important Documents - Stamp Duty and Registration, Registration of Documents - Mandatory and

optional - Registration of Documents—Mandatory and Optional, Non- Registration of Documents

which are Compusory, Section 18 of the Indian Registration Act, 1908

Unit-2:

Power of Attorney and its significance - Who can give POA, Who can be appointed as an Attorney,

Construction, Duration, Termination/ Revocation and Cancellation

Unit-3:

Lease and License Agreement – Distinction between Lease and License

Unit-4:

Partnership in Real Estate Business – Partnership Deed, Limited Liability Partnership in real estate

business

Books:

Real Estate Law, Practice and Procedures—A complete encyclopedia on Real Estate (Vol I),

Rajkumar S Adukia



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UVREM-SIV.2 Customer Relationship Management

Unit-1:

Introduction to Customer Relationship Management (CRM), Historical Perspective of CRM, meaning,

definition, purpose and significance, factors responsible for the growth of CRM, winning Markets

through effective CRM, Advantages / Benefits of CRM, Relationship marketing– concept, purpose,

value creation in Business, Measuring the effectiveness of relationship marketing CRM cycle and CRM

programmes

Unit-2:

Customer Relationship Management (CRM) – Emerging Dimensions Customer Retention

Management: Reasons for Customer Switching, Need for Customer Retention, Customer Retention

Strategies, Customer Complaint Management Strategy, Service Recovery Strategy, Managing

Customer Waiting Strategy

Levels of retention strategy -- Financial Bonds, Social Bonds, Customization Bonds, Structural

Bonds

Recall Management -- Personalisation Strategies, Differentiation Strategies

Unit-3:

CRM – A Cost - Benefit Analysis:

CRM Benefits - To the organization, To the customer

CRM Costs - To the organization, To the customer, Building customer loyalty in Business to

Business

Customer Centric Organizational Structure: Four essential steps - a) Communal Coordination b) Serial

Coordination c) Symbiotic Coordination d) Integral Coordination

Unit-4:

Customer Care Management: Customer Service Representative, Customer Care Software, Customer

Service Applications, Customer Facilities, Multimedia Contact Centre, Electronic Point of Sale, Winning

strategies and processes for effective CRM in Real Estate



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Books:

Alok Kumar Rai, “Customer Relationship Management – Concepts and Cases”, PHI Learning

Private Ltd, New Delhi

Berry, Leonard L. (1995),“Relationship marketing of services – competing through quality”, free

press, New York

Berson, A and S J Smith, K Thearling (1999), “Building Data Mining Applications for CRM”,

McGraw-Hill, New York.

Chaturvedi, Kapil and Amit Bhatia (2001), “e-CRM: Deriving value of customer relationship”,

CRM: Emerging Concepts, tools and Application, in J N Sheth, A Parvatiyar and G.Shaines

(eds.), TMH, New Delhi, P. 120

McKenna, Regis (1991), “Relationship Marketing: Successful Strategies for the Age of the

Customer”, Addison-Wesley, New York.

Madhavi Garikaparthi, “ E-CRM – Concepts and Cases” , The ICFAI University Press.

Graham Roberts, Phelps, “Customer Relationship Management” , Thorogood Publishers

Limited, U.K.



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UVREM-SIV.3 Internship



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UVREM-SIV.4 Basics of construction II

Unit-1:

Introduction: Phase of project, project management and its relevance, stake holders of a project,

structure of project organization, management levels, and traits of a project manager.

Construction Planning: Introduction, activities involved types of project plan, work breakdown

structure.

Unit-2:

Planning terminologies, Critical path method, forward and backward pass, PERT, Ladder network,

Precedence network, Line of balance.

Project scheduling and resource leveling: Introduction, Resource allocation and leveling for unlimited

resources, Resource allocation for limited resources, Multi resource allocation, Optimal scheduling.

Unit-3:

Contracts Estimation and Bidding Strategy: Introduction, Determination of bid price, Bidding models.

Project Monitoring and Control: Introduction, Project updating, Cost control.

Unit-4:

Construction Management: Construction Equipment and Management, Construction Account

Management, Construction Material management, Construction Quality Management, Construction

Safety Management, Computer Application In Construction Management, Workforce Motivation And

Human Factors In Construction Management, Plant Management, Project Communication.

Books:

Callahan, M. T., Quackenbush, D. G., and Rowings, J. E., Construction Project Scheduling,

McGraw-Hill, New York, 1992.

Cleland, D. I. and Ireland, L. R., Project Management: Strategic Design and Implementation 4th

Edition, McGraw-Hill, New York, 2002.



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UVREM-SIV.5 Legal Frame work for Real Estate II

Unit-1:

Builder/ Developer’s Agreement: Agreement between Owner and Builder for construction of s

building, Development agreement between Owner and Developer, Arbitration Clause in Building

Agreement

Unit-2:

Real Estate Agent Agreements: Basic Components, Agreement between a broker and prospective

purchaser, agreement for appointment of a broker for selling the flats to be constructed, Agreement

for appointment of broker for lease of property

Unit-3:

Important Agreements: Agreement for sale of a house, Agreement for sale of apartment in Co-op

Society, Agreement for sale of a house when purchase money is to be paid in instalments, Agreement

for business centre, Flat ownership Agreement

Unit-4:

Important Deeds: Relinquishment Deed, Gift Deed, Lease Deed, Mortgage Deed, Sale Deed, Surrender

Deed in a Co-operative housing Society

Books:

Real Estate Law, Practice and Procedures—Acomplete encyclopedia on Real Estate (Vol I),

Rajkumar S Adukia



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UVREM-SIV.6 Leasing. Land and Property Ownership Structures

Unit-1:

Lease: Meaning, duration, terms and conditions, registration, Rent, surrender of lease. Land and

property ownership structures: co-operative societies, condominiums, landlord owned, land tenure-

free hold, leasehold. Titles, agriculture land, acquisition, land use and zoning. Rights and liabilities of

Lessor and Lessee, damage of premises, sub tenancy, leave and license, renewal of lease, landlord and

tenant relationship.

Unit-2:

Mortgages, Trademarks, copyrights and Patents:

Mortgages: Meaning and Scope, Execution of Registered Mortgage deed, Rights and liabilities of

Mortagagor. Mortgage and Lease, Franchising.

Gift: Essential Ingredients, transfer of property by way of gift, Gift deed. Patents, Trade Marks and

copyrights – Social interest in protecting Intellectual property.

Patents- conditions for registration – scope of patent rights – Administration and remedies –

International protection of patents.

Trade Marks – Conditions of registration – Scope of Trade Marks – Protection, administration and

remedies – International protection of trade marks.

Copyrights – Different forms of copyrights – Literary, Dramatic and Musical – Cinematography,

Broadcasting, Television – Scope, limitations and duration of copyrights – International protection of

copyrights.

Unit-3:

General principles of Property and transfer of Property:

Property as a creature of the Legal system – Concept of Property in Independent India – Property in

relation to the Constitution of India and legal implications – Agrarian and urban aspects – Social and

regulatory aspect and impact of Technological evolution – Social function to property.



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Classification of property – Joint ownership – Obligations annexed to ownership of property –

Restrictive covenants – interest in praesenti and Interest in future – Perpetuities – Conditions and

Limitations – Equitable doctrines affecting transfer of property – Easements and Licenses.

Unit-4:

Testamentary Succession and Private Trusts

Institution of Testamentary disposition and its social utility – Execution of wills – conditions of validity

of wills – Revocation – re-publication – Ademption – Lapse – Interpretation of wills – Restrictions or

testamentary power

Constitution of Private Trust – conditions for validity of Private Trusts – Rights, duties and powers of

trustees and beneficiaries – Judicial Supervision over administration of trusts.

Books:

Real Estate Deals by Narayan Laxmanrao. Asia Law House, Hyderabad, 2013.



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Third Year B.Voc


Semester V



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UVREM-SV.1 Housing Finance – I

Unit-1:

Essentials of Home Loan-Practice and Procedure

Overview of housing finance - housing and economic development – evolution of housing finance in

India and leading financiers in the field, Basics of housing finance

Unit-2:

Essentials of a home loan proposal - quantum of finance - interest - tenor security - terms &

conditions, Processing home loan application

Unit-3:

Lenders appraisal procedure - pre-sanction stage - sanction – documentation insurance - monitoring-

inspection - credit rating, Other lending schemes - finance to private builders - takeover of loans from

other institutions - home loans to NRIs

Unit-4:

Housing finance in metro cities- local laws and requirements 8. Rural Housing Finance- Valmiki

Ambedkar Awas Yojna, Securitization- mortgage backed schemes, RBI guidelines on Housing Finance,

National Housing banks guidelines on Know your Customer - Anti Money Laundering - Project finance

Policy - Fair Practices code for HFCs



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UVREM-SV.2 Real Estate Taxation I

Unit-1:

Income Tax provisions – The concept of Direct Tax Laws, Deemed Ownership under section 27 of the

Income Tax Act, Impact of 50C in Real Estate Transactions, Indexation Benefit, Certain transfers

referred to under section 63, 64, Reference to Valuation Officer Under the Income Tax Act [Section

55A and Rule 111AA]

Unit-2:

Service Tax on Construction Activities – A brief note on Negative List regime, Bonanza for Builders in

the form of Additional CENVAT Credit, Exemption to construction services when provided to the

government, a local authority or a government authority, Practical problems

Unit-3:

Applicability of VAT on Construction of flats

The issue, background, key argument, assesse/petitioners, key argument of revenue/ respondent,

judgment.

Unit-4:

Accounting & Taxation of construction contracts

Accounting complexities, Revenue recognition by developers, Accounting Standard Relating to

construction Contracts

Construction Contracts

Accounting Aspects

Significant Accounting and Taxation Issues

Books:

Taxation & Documentation Guide Real Estate Transactions and Construction Projects



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UVREM-SV.3 Real Estate Taxation II : Internship/Project/Case studies



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UVREM-SV.4 Housing Finance II

Unit-1:

Financial Counselling - basic communication principles / skills - attending and listening skills -

counselor leading responses, Housing finance & tax,. Economic and regulatory context for giving

mortgage advice - development of “home information packs” - quantitative skills - time value of

money – interest and annuities - development of calculators such as EMI calculator – Stamp duty

calculator - Tax calculator - Capital gain tax calculator - use of excel in complex computing; public

awareness

Unit-2:

Consumer behavior - customer service - managing service quality – conflict resolution skills -

consumer protection, reduction of financial crime, Buyer of property - his expectations - legislative

remedies available to consumer for redressal of his grievances, Mortgage - legislations relating to

mortgages- the purpose of additional security including the role of guarantors - mortgage repayment

methods - transfer of mortgages - mortgage arrears - other breaches of mortgage deed - debt

consolidation arrangements - legal remedies in respect of non-payment by borrowers - default

protection and insurance - problems of senior citizens -dealing with senior citizens

Unit-3:

Home buying process - Various participants- buyer, seller, lender, lawyer /solicitor, mortgage advisor,

mortgage broker, conveyancer, value of property Title of property - defects in title- taking search of

property records with government authorities - marketable title

Unit-4:

Conveyance of property - legal provisions - practical aspects of conveyance - title to flat in co-

operating housing society - apartment co-operative societies maintenance charges - formalities of

transfer of flats / apartment - essentials of tenancy law, Formation and Role of Mortgage Lenders

Forum - accreditation of mortgage Councilors, Valuation of property - different forms of valuation for

different types of properties, Essentials of civil work - flat / apartment / row houses / independent,

dwelling units / bungalows - Floor space index - measurement of areas -built up - carpet - service

areas – amenities, Data management - maintenance of records - work flow.



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UVREM-SV.5 Commercial, Retail Real Estate, Green Building Technologies And Services

Unit-1:

Commercial Buildings: Offices, Industries, SEZ, CRZ

Unit-2:

Retail Real Estate: Merchandising, warehousing, franchising, shopping Malls

Unit-3:

Green Buildings: Carbon dioxide climate change mitigation and the building industry, design

strategies and adaptations for a changing climate, Zero carbon buildings

Environmental site planning, urban greenery and bio diversity, water and flooding

Unit-4:

Green Building technologies and services: The Internal Environment, space, warmth, light and air.

Energy supply and demand. The building fabric, typical mainstream materials, thermal performance.

Low and zero carbon technologies and renewables

Books:

The Environmental design pocket book RIBA Publishers



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UVREM-SV.6 Organization Behavior, Human Resource Management And Property

Management

Unit-1:

Introduction, Managerial skills, tasks and responsibilities, decision making. Organizational behavior.

Perception, learning, personality, attitudes and values, motivation, anxiety, and stress. Group dynamics,

team work, Leadership theories and styles, management of change.

Unit-2:

Human resource management: Concept, process involved, Manpower planning, job analysis.

Unit-3:

HRM Issues: Selection, recruitment, induction, placement, training, performance appraisals.

Unit-4:

Property Management: financial management, staffing, property maintenance, managing residential

commercial and retail.



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Third Year B.Voc


Semester VI



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UVREM-SVI.1 Real Estate Valuation, Financing of Real Estate Venture

Unit-1:

General Free and unfree tenure, land system in India, concept of term value, Different forms of value.

Supply and demand forces, occupation value and investment value, factors affecting changes in

market value. Classification of values

Unit-2:

Investment in Real Property: Investment market, characteristics of ideal investment, nature of real

property estate brokers, interests in real property

Unit-2:

Method of valuation: Open lands, rental method, capital value, outgoings, depreciation, valuation of

licensed premises

Unit-2:

Valuation for rating, definition, principles of rating, valuation of agricultural land, finance for

investment in real properties, FDI.



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UVREM-SVI.2 Real Estate Development (Special Projects)

Unit-1:

Building redevelopment proposal, slum rehabilitation and development schemes

Unit-2:

Organizational set up, functions performed, general procedure for development permission

Unit-3:

Authorities and discretionary powers, duties of staff

Unit-4:

Policy decisions. Documents from owner, architect/surveyor, permissions by corporation



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UVREM-SVI.3 Internship



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UVREM-SVI.4 Portfolio and Risk Management

Unit-1:

Risk Management in Real Estate, strategic business risks and corporate real estate, competitive risks

Unit-2:

Managing Portfolio: Property Assets, Contracts and relationships, Workplace and infrastructure

Unit-3:

Risk Management: Financial risks, property market risks, business risks, understanding risks and

informing decision making

Unit-4:

Business Ethics: Nomative ethics, prescriptive ethics, applied ethics. Concept of right and duty.

Definition and scope relevance in social changes. Corporate code of conduct.



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UVREM-SVI.5 Environmental Laws in Real Estate

Unit-1:

Glossary of commonly used terms, environmental awareness in Ancient India, International Laws and

obligations in India

Unit-2:

Enactments in India for Environmental protection, Global warming and climate change, Pollution and

its control

Unit-3:

Town Planning and Environment, the National green tribunal

Unit-4:

Salient features of environmental clearance, procedure for environmental clearance

Books:

Environmental clearance for construction projects: Sudhakar Dokhane



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UVREM-SVI.6 Modern Architecture, Urban Planning and Building Design, Total

Quality Management

Unit-1:

Design trends, key design considerations, Mumbai buildings, Smart cities.

Unit-2:

Trends in urbanization In India, growth rate of cities, evolution of settlements and planning process.

Goals, objectives, methodologies. Types of plans, planning theory and techniques, techniques for

preparing base map, land use classification, regulation and optimization

Unit-3:

Legislative provisions: Land Acquisition, urban land ceiling, land economics and feasibility studies, site

analysis, selection and project formulation

Unit-4:

Total Quality Management: Introduction, Gurus of TQM, TQM framework, leadership, customer

satisfaction, continuous process improvement.

Books:

Total Quality Management: Dale H Bestefield

Bachelor of Vocation - Ramniranjan Jhunjhunwala · PDF fileR J College of Arts, Science &...

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