RESUME

SARAVANAN.PEmail ID : psaravanan25@gmail.comMobile # : +91-9884663738Present Address : House # 5/19,

First main Road, Karambakkam, Porur, Chennai, TN- 600116.

OBJECTIVE:

To be a part of challenging team strives for better growth of the organization, Opportunity to lead and continuously improve performance and quality of service provided by the organization.

PROFESSIONAL SKILLS:

Calibration & Troubleshooting of Medical Equipment [Electromechanical] in Field & Service Lab. Installation, Demonstration, Customer Technical Support of Eletromechanical Equipments Submitting Monthly Reports, Presentations, KPIs & Summary of work flow for the Business review Repairing & Analytical Skills of Electromechanical product failures in Service Lab and Field Review and Comply with SOPs & CQPs. Maintaining Service laboratory and its calibration equipment as per CQPs Compliance to the Local and Global quality Audit & Involving in Validation activity. Decision Making & Strong Interpersonal Skills for the customer relationship

EMPLOYMENT HISTORY:

1. From 2009/June - Present

Working as a Technical Services Specialist with Baxter (I) Private Limited’s division of RENAL/Technical Services based at Chennai.

Responsibilities Includes: Providing technical on call support & PMs to the Automated peritoneal Dialysis medical devices,

Application/Technical oriented training & Demonstration to the Internal/External customers Self-handling of planning, documentations, customer master list updates, complaint handlings,

Monthly reports, KPI results preparing for the business requirement Periodic review of SOPs [Standard Operating Procedure] & SDLs [Service Document Listings] to

maintain the quality of Service center activities Testing & Troubleshooting of Peritoneal Dialysis machine in technical service center interfaced with

computer testing & calibration software programming, Sanitization, Electrical Safety tests, Repairs & Replacement of spares as per the procedure in SOPs,

SDLs & Validation protocols. Maintenance & Coordination of two Technical Service Centers in India as per CQPs Interacting with vendors for calibration of Testing & Measuring Instruments as per SOPs Reviewing of Calibration certificates, Servicing Checklist and Evaluation of complaint hardware Performing customer complaint registration and Internal/External customer satisfaction surveys Supporting business by CAMCs, AMCs revenue generation from post-sale and warranty customers Change control management, CAPA involvements.

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About Company:Baxter International Inc, USA is a global healthcare company ranked top 10 MNCs with

more than 16 Billion annual turnovers, through its subsidiaries assists healthcare professionals and their patients with treatment of complex medical conditions including hemophilia, immune disorders, kidney disease, trauma and other conditions.

Baxter is a leading manufacturer of products for peritoneal dialysis (PD) & Hemodialysis (HD) a home therapy for people with end-stage renal disease, or irreversible kidney failure and ultimate dialysis support with Hemodialysis [HD] devices. These products include a range of PD solutions and related supplies to help patients safely perform solution exchanges, as well as automated PD cyclers that perform solution exchanges for patients overnight while they sleep.

2. From 2007/June – 2009/May:

Worked as a Service Engineer with Trivitron Healthcare division of Critical & Cardiac Care based at Chennai

Responsibilities Includes: Installed Medical equipments at hospitals like Cardiac and Critical Care Ventilators and Medical air

compressors, etc Servicing, Calibration, PMs and Technical oriented training & demonstration to the Ventilators

manufactured by Hamilton Medical AG, Switzerland Complaint calls visited and monthly reporting systems followed Planned and individually handled every problem from customers and achieved customer satisfaction Generated revenues by collecting AMC/CAMCs post sales warranty customers

About Company:Trivitron is a global medical technology company of Indian origin founded in 1998 and one

amongst the top 10 medical technology brands in India.Trivitron specializes in the manufacturing, Innovation, Distribution and post sale support in

the field of Critical Care, Renal care, Diagnostic, and Imaging science, etc. Trivitron’s principal partners include names like Aloka, DPC, Hamilton, Richard Wolf & Arthrex, etc. Trivitron has most of the Healthcare equipments for the Indian market and Abroad with network of service professionals.

3. From 2005/September – 2007/May:

Professional career started as a Service Engineer with Zigma Meditech India Pvt ltd based at Chennai and later promoted to Senior Service Engineer

Responsibilities Includes: Installation and Servicing of Medical equipment like Renal HD machines, ICU Ventilators,

Monitors, and Anesthesia Machines, etc. Calibration, Repairs, Demonstration and Preventive Maintenance[PMs] for refurbished branded

products like Fresenius, Siemens, Purittan Bennett, Nellcor, Bear cup, Infransonics, critical care, Datex Ohmeda, and HP, Electrocare, etc

Generated revenues by collecting AMC/CAMCs post sales warranty customers

About Company:Zigma Meditech India Pvt Ltd is India based organization was established in 2004 for Re-

furbished medical equipments imported from USA and other countries. It has network of dealers and professional Engineers focused with quality & services for equipment like HD Machines, Ventilators, Anesthesia units, Pulse-oximeters, Defibrillators, CT/MRIs, Endoscopes, etc.

EDUCATIONAL QUALIFICATIONS:Page 2 of 3

Course University/College/School Year of Pass Percentage

BE – EEE Anna University,PSY Engineering College, Sivaganga, Tamilnadu 2005 67.56

Diploma - EEE Directorate of Technical Education,Mohammed Sathak Polytechnic, Ramnad, Tamilnadu 2002 89.30

High School Tamilnadu State Board,A.P.V.Govt.High School, Azhagapuri, Tamilnadu 1999 79.20

COMPUTER SKILLS:

Proficient in Window 2007 OS and earlier/latest Operating systems Proficient in Microsoft Office 2007 Professional, including Word, Excel, PowerPoint and Access

CAREER ACHIEVEMENTS:

Received 6 SPOT Awards in Baxter India Private Limited for remarkable achievements in supporting Internal/External customers and depot audit aspects since 2009.

Received Principle Company training & certified for the critical care ventilators from HAMILTON Medical AG, Switzerland held at Trivitron Medical System, Chennai in 2008

Underwent training in Zigma Meditech India Pvt Ltd, Chennai and certified for servicing of refurbished Fresenius HD machine [4008B Model] in 2006.

PERSONAL INFORMATION:

Date of birth : 30-05-1984

Father’s name : Mr. Palanichamy K

Marital Status : Married

Nationality : Indian

Passport Status : Present- Active.

Language : English and Tamil [Read/Write/Speak] Telugu [Speak-Beginner]

Permanent Address : 3/183, K.G.Palayam, Koompur, Vedasandhur, Dindigul, Tamilnadu, India, Postal-624710

DECLARATION

I hereby declare that the information furnished above is true to the best of my knowledge

Yours Sincerely

Place : Chennai (SARAVANAN.P)

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