BAİA LARA - Baia Hotels · • The target determined in order to increase this performance ......

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BAİA LARA SUSTAINABILITY REPORT

2018

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We are aware of and committed to our responsibilities for the development of sustainable tourism. We are endeavoring to leave a better world for future generations. Our corporate vision, mission, culture, values and ethical principles guide us to fulfill these responsibilities.

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ABOUT THE REPORT

Together with the Quality Systems in our hotel, we aim to increase our overall efficiency,

quality and environmental performance both for the environment and for our guests. In this

respect, we continue to work on many issues within the concept of sustainability, such as

reducing environmental impacts, energy, water, and waste management, benefiting the local

community economically and socially, and protecting the environment.

Sustainability can be defined as combining environmental, economic and social factors for

the benefit of people and the environment.

The main responsibilities of our hotel within the scope of sustainability;

• Create and evaluate opportunities for recycling and reuse

• To improve energy efficiency continuously and minimize the negative impact caused by

carbon emission,

• Reduce any environmental impact caused

Social and economic factors that form the basis of sustainability are as important as the

environment. Sustainability has a wide scope from sharing the added value created by

providing the most suitable conditions for the society. The information in this report includes

our performance in 2018 unless otherwise stated.

2018 sustainability report includes;

• The environmental, social and economic performance of our hotels,

• The target determined in order to increase this performance

• The strategy and process to be followed to achieve these objectives,

• Possible risks that may be encountered,

• Measured performance results.

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SUSTAINABILITY POLICY

In order to protect the environment and ensure sustainable tourism requirements, we

carefully determine our possible impact on the environment and take control of our potential

hazards and waste. We endeavor to minimize the use of natural resources, energy

consumption, air; water and soil pollution.

We comply with all the prevailing legislation and regulations that have been published in our

country relating to human rights, environmental issues, health and safety laws of labor and

we complete all the requirements. We take necessary measures and carefully implement

those to protect our guests and employees from injuries and diseases that may occur in

order to ensure good working conditions for our employees and a smooth holiday for our

guests.

We ensure that our environmental awareness and social responsibility is also adopted not

only by our employees but also our guests, suppliers, sub-contractors and competent

authorities that we work with. We cooperate with local governments, supplier firms, and non-

governmental organizations in order to contribute to the environmental protection and social

responsibility projects.

We take all necessary measures to increase local employment, protect and enhance

natural habitats in all locations we exist and we share all the environmental activities with

the public opinion.

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TOTAL QUALITY MANAGEMENT POLICY

We will not have any subjective savings to our guests, except for the equality and

good humanity against our employers, our solution partners, our employees, our

employers, the values that our state provides

We will believe that we will always do better with our understanding of Total Quality

Management following innovative and international standards. With this belief, we will

provide better service by continuously improving and improving ourselves. The way to

progress is through education. Our mission is to provide theoretical and practical

training activities to our subordinates and to gain successful people who love their

jobs and ready to take responsibility.

The respect, trust and understanding we have for each other is the skeleton of our

team spirit; the peaceful working environment that we will create together is our body

of team spirit, the open, healthy and ethical communication channels will ensure the

continuity of our team spirit.

Our marketing policy starts within the facility and reaches global world conditions from

here. In addition to domestic and international advertisements and promotions, we

believe in the influence and power of promotional activities within our facilities. The

most accurate address we will share with our guests is our own facility by

researching, developing and successful results.

Tourism legislation, international regulations, agreements, and even incentives will

shed light on us. But under any circumstances, we will never forget that the fact is

that guest requests and needs can be changed. Depending on location, season,

profile and situation; without compromising the basic standards, to find solutions the

guest requests are the industry's the golden key.

The outstanding service mentality that we will show against our guests will make us a

big worshipful and exorable family that grows every day with their loyal guests.

We work with all our strengths to manage our services in an integrated manner with

Sustainability and Food Hygiene Systems, Environmental and Occupational Health

and Safety Management to become a model organization with our leadership

We are serving to all our disadvantaged guests with clued-up personnal and on equal

terms to everyone mentality; not only in their rooms but also in all our service areas to

provide comfort in their homes

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SOURCE CONSUMPTION

With the efforts to reduce the consumption of natural resources, the rates of reaching the

targets are monitored numerically and the decreases or increases in electricity, water and

natural gas consumption are studied.

ENERGY MANAGEMENT:

We aim to ensure that all the electronic products we buy are energy efficient and that all our

employees are trained in energy saving.

In our hotel, the following works are carried out on energy saving and continuity is ensured.

In all rooms, guests are warned about saving electricity.

In all rooms, heating / cooling devices are disable when the balcony door is opened.

Energy saving bulbs or LED lights are used in our hotels.

Lighting sensors are used in toilets, corridors, staff areas and ground floors in

common areas.

External lighting is controlled by timers.

Electronic key cards are used in our rooms.

Led TVs are used in our rooms (low consuming TVs are used in our rooms.)

In our rooms, our mini bars are positioned away from the heat source in order to save

energy.

The curtains of our empty rooms are closed during the summer season and kept

open during the winter season for reducing the use of air-conditioning devices

The air buffle is used on the doors that open from the chilled areas to garden or

terrace

Solar panels support hot water production.

50% of our hotels' hot water demand is obtained from solar energy.

Electric appliances are positioned away from sunlight.

ELEKTRİK TÜKETİMİ (kWh)

ELECTRICITY

CONSUMPTION

Toplam 2017 Total

Toplam 2018 Total

Değişim Difference

3.890.806

4567282 %17.4

Kişi Başı 2017 Per person



21,91 22,60 %3

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Electricity consumption per capita in 2018 increased by 17,4% compared to 2017 ,

due to the purchase of new devices, the renovation of the hotel for 3 months and

the increase in the usage years of the used devices.

Our main objective/Target for 2019:

• To save 1% of energy consumption per person in 2019,

• To continue developing energy consumption reduction projects,

• To continue to buy devices with high energy efficiency,

• To replace advanced devices with energy-saving devices,

• To increase the awareness of the personnel by continuing energy saving training

every year,

FUEL MANAGEMENT:

Natural gas system that have less environmental damage is used.

DOĞALGAZ TÜKETİMİ (m3 )

NATURAL GAS

CONSUMPTION

Toplam 2017 Total

Toplam 2018 Total


289.095

378941 %31




1,63 1,88 %15.3


To save% 1 per person in natural gas consumption in 2019

WATER MANAGEMENT: We use water-saving equipment to reduce overall water

consumption without compromising on health, hygiene and guest satisfaction; We place an

informative the Environmental Card on water saving in our guest rooms and train our

employees on this issue.

The following works are done about water saving in our hotels and their continuity is

Water flow limiters are used in taps and showers

Thrifty double siphon systems are used in the toilets.

Photocell taps and urinals with sensors are used in the toilets in common areas.

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Drip irrigation system is used in our gardens

In 2018, water consumption decreased by 20% and per capita consumption increased by 5%


• Reduce water consumption by 2% per person compared to 2018,

• Increasing staff inclinations for water saving

WASTE MANAGEMENT: As Baia Lara Hotel, our primary target in our Waste Management

System is to reduce the amount of waste, to manage our wastes well to provide the least

damage to the environment and to recover the recoverable ones.

Recyclable Wastes: We contribute to recycling by deliberately separating our packaging

waste and organic waste.

We work in various ways to reduce waste production, and encourage our guests and

employees to participate in the recycling program.

We also provide waste sorting containers for the recycling of glass, paper, oil, plastic

and food waste in various departments in office areas.

SU TÜKETİMİ (m3 )

WATER CONSUMPTION

Toplam 2017 Total

Toplam 2018 Total

Değişim Difference Difference

71559

85847 %20




0,40

0.42 %5

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CAM

GLASS

PLASTİK

PLASTIC

ORGANİK

ATIK

ORGANIC

WASTE

METAL

METAL

KARTON

PAPER

TOPLAM

TOTAL

TOPLAM 2017 (kg)

Total

33860 32320 526370 26160 27700 626410

TOPLAM 2018 (kg)

Total

42720 31480 543620 28850 32280 678950

% DEĞİŞİM

Difference

%26 - %2.6 %3 %10 %16 %8

KİŞİ BAŞI 2017(kg)

Per person

0,22 0,21 3,42 0,17 0,18 4,07

KİŞİ BAŞI 2018 (kg)

Per person

0,21 0,15 2,7 0,14 0,16 3,36

% DEĞİŞİM

Difference

-%4,5 -%28 -%21 -%17,6 -%11 -%17.4

In order to reduce our paper consumption, we make our correspondence and

announcements by mail as much as possible. Updates to documents are made from

our network. No print out unless it is necessary. The papers have used both sides.

By informing our guests about Waste Management in our hotel room; we encourage

them to reduce the amount of waste and decompose the waste.

In our facility, it is aimed to reduce plastic packaging waste by decreasing the

disposable water consumption by putting carboy water in many areas.

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• In 2018, our primary target is to reduce the amount of paper, plastic, glass and metal

waste generated and to recycle the wastes formed correctly.

Hazardous Wastes: Hazardous wastes generated in our facilities are collected, labeled and

handed over to licensed companies for proper disposal or evaluation in accordance with the

law in hazardous waste chambers.

TEHLİKELİ ATIK (KG)

HAZARDOUS WASTE

Toplam 2017 Total

Toplam 2018 Total


471 390 -%42




0,003 0,002 -%33.3

. Our main objective/Target for 2019:

To further reduce the amount of hazardous waste generated in 2018.

Vegetable Waste Oil: We increase the amount of recycling of vegetable waste oils every

year The vegetable waste oils are given to the licensed companies that we have contracted

regularly.

Oluşan bitkisel atık yağ miktarı (kg)

Vegetable Waste Oil

(

k

g

)

Kişi başı miktar (%)

Per person

kazanım (kg)

2017 2650 0,018

2018 2385 0,012

Değişim

Difference

Difference

-265 -%33,3


• Increase the amount of vegetable waste oil recovery compared to previous years,

• To raise awareness of our staff about waste oil

Chemical Consumption: We control our chemical usage amounts and we provide personnel

training to prevent wasted and wrong chemical use.

We train our employees on the use of chemicals and the measures to be taken in case of

hazardous chemicals spillage.

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Chemicals are used with automatic dosing system in the laundry department of our

hotel.

NATURAL LIFE PROTECTION

Protection of wild or domestic animals, health, care and nutrition are carried out in the

territory

The cleanliness of sea water is one of the most important issues that we give the highest

priority for both natural life conservation and sustainable tourism. Our hotel has a Blue Flag

Award.

In this context, there are enough garbage bins on the beach, we regularly empty the bins and

keep the beach clean. For the cleaner beach, we provide training to beach staff and we

control the cleanliness of the beach,

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Information about the endangered sand lilies on the beach is available on the Blue Flag

Board.

A cat house was built for cats inside of the hotel.

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There are information articles for our guests about environmental behaviors on the

Blue Flag Board on the beach.

In the area of our hotel, bird houses were built in the trees for wild birds.

In order to take necessary precautions in case of fire, our employees had firefighting

training. Emergency team lists were updated and fire drills were arranged.

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ENVIRONMENT PRIORITIES

• In order to reduce hazardous waste, instead of fluorescent lighting with mercury and

shorter life spans, the use of long-lasting LED lightings has been started to be used in many

sections. Energy-saving lighting is preferred in areas where LED is not possible.

• The sensitive lighting system has been chosen in most of the staff and guest areas which

applicable in our hotel.

• Larger packaged products are selected in the purchase process in order to reduce the

amount of waste.

• On purchasing the glass bottled beverage products, reusable components are chosen

• In order to contribute to the disposal of the hazardous wastes in our facilities without

interfering with nature, battery waste bins are placed in the technical office for the staff and

at the reception for guests and these are regularly delivered to the contracted company

(Guest areas) (Staff areas)

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SOCIAL RESPONSIBILITY

• In 2018, our Human Resources Manager was accompanied by the Commission Member of

the Vocational High School.

• In 2018, tourism, vocational high school beds, curtains and textile materials were provided.

• In 2018, 150 pine saplings were planted on behalf of our hotel by donating under the

Environmental Activities.

• A donation was made to Aksu Municipality in 2018.

• In 2018, the Ministry of Tourism was assisted by archaeological excavation.

• In 2018, our Human Resources Coordinator was accompanied by the Commission as a

member of the Vocational High School.

BAİA LARA - Baia Hotels · • The target determined in order to increase this performance ......

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