BA Salary Survey 2012

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    IntroductionIn a time of great economic change, Blue Arrow understand the importance of continued market analysis to ensure clientsand candidates alike are receiving nancial and service based rewards in alignment with market expectations.

    Our comprehensive study of the market has highlightedsome encouraging trends, positioning the recruitmentmarket as a whole as relatively optimistic. Companiesare hiring and are planning to continue hiring over the nextyear, with a positive move towards more permanent hires.

    It is clear that employers are working harder to increasestaff benets as a focus on attracting, retaining anddeveloping quality candidates becomes paramount.Key skills amongst candidates are becoming increasingly

    scarce as top talent is snapped up by those organisationswilling to invest.

    In the following document you will nd detailed statisticalanalysis of UK recruitment trends in relation to geographicalspread, permanent and temporary hiring, benets andlegislative changes, with detailed analysis into sectors andindividual job roles.

    Blue Arrow would like to thank everyone who took the time to complete the survey. You have provided valuableopinions on the year ahead and enabled us to deliver thisinsightful information which we trust will be used as a

    valuable management tool for many recipients.

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    Salary Survey

    The HeadlinesThe results from the Blue Arrow Salary Survey 2012/13 have highlighted a number of key ndings, including:

    Companies in the South & East, Wales and Midlands

    & West are planning to recruit the highest numberof new permanent staff over the next year, with apredicted 31% of respondents from each regionplanning to recruit

    Companies within the South & East region plan to take on larger numbers of both temporaryand permanent staff compared to other regions

    London is the only area where a single companyplans to take on more than 500 permanent staff

    over the next year

    On balance, more companies plan to reduce temporary

    worker numbers than increase them Just under half of companies now offer 25 days holiday

    or more, with 11% offering 29 days or more

    Agency Workers Regulations have inuenced therecruitment plans of over 25% of companies surveyed

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    Most of the organisations who responded to our survey ( 93%) employ the majority of their staff on a permanent basis,with just 7% employing the majority of their staff on a contract, temporary or freelance basis (see Chart 4) .

    Looking at the numbers in greater detail, Chart 6 shows us that 10% of companies in the South & East plan to recruit 100 or more permanent members of staff, whilst 59% plan to recruit smaller numbers of ve or fewer permanent membersof staff over the coming year.

    Recruitment PlansLooking towards the future, the good news is that many companies across the country plan to recruit new permanent staff

    over the next year, with the South & East region coming out top overall, showing that the economic growth in this area looksstronger than in other parts of the country (Chart 5).

    Whilst 43% of respondents from the South & East plan to recruit over the coming year, only 3% of respondents from Walesand 5% of respondents from the North plan to expand their permanent workforce over the coming year - showing a clearNorth/ South divide.

    Permanently On Contract /

    Temporary /Freelance basis

    Chart 4:On what basis arethe majority of yourstaff employed?

    London Midlands & West North

    Scotland South & East

    Wales

    < 5 6 > 49

    50 > 99 100 > 499 500 +

    Chart 5:Geographic spread ofcompanies planning toemploy more permanentstaff over the next year

    Chart 6:Number of plannedpermanent recruitsin the South & East region

    93%7%

    8%

    26%

    59%

    5%

    15%

    3%

    43%

    28%

    3%

    10%

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    Overall, the South & East region also plans to recruit a greater number of permanent staff per organisation (Chart 7 below) than other areas of the country.

    15% of respondents said that their companies plan to increase the number of temporary staff over the next year, 61% plan to maintain current levels, whilst 24% planned to decrease temporary staff levels (Chart 8) .

    Wales

    South & East

    Scotland

    North

    Midlands & West

    London

    0 5 10 15 20 25 30 35

    Number of companies

    500 +

    100 > 499 50 > 99 6 > 49

    < 5

    Chart 7:Predicted numberof permanentstaff increases

    Decrease

    Increase Stay the same

    Chart 8:Does your company plan toincrease, decrease or maintaintemporary staff levels over thenext year? 24%

    15%61%

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    The same geographic bias towards recruitment growth is once again reected in the planned recruitment of temporarystaff over the next year, with the South & East region planning the highest levels of recruitment overall (Chart 9 below).However, companies seeking to recruit the highest numbers of new staff are located in the North and Midlands & Westregions, showing some tentative signs of positive economic growth in these areas.

    Wales

    South & East

    Scotland

    North

    Midlands & West

    London

    0 2 4 6 8 10

    500 +

    100 > 499 50 > 99

    6 > 49

    < 5

    Chart 9:Predicted numberof temporary staffincreases

    Agency Workers RegulationsLooking more broadly at the recruitment industry,Blue Arrow asked respondents if the Agency WorkersRegulations (AWR) had impacted upon theirrecruitment plans (Chart 10) .

    Just over a quarter of respondents said the new regulationshad moderately or signicantly inuenced their recruitmentplans, whilst the remaining three quarters said it hadntaffected their plans at all.

    Moderately

    Signicantly Not at all

    Chart 10:Has AWR inuenced yourrecruitment plans?

    23%

    5%

    72%

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    Industry Pay LevelsThe Salary Survey not only looked at recruitment plans, it also reviewed pay scales and benets across a rangeof key industries.

    Catering & HospitalityWithin the Catering & Hospitality industry the mostprevalent temporary jobs reected the exible natureof the industry and its requirement to respond to peakdemands. Common roles include Waiters and Waitresses,Cleaners and Housekeepers.

    Chart 11 below shows the typical hourly rates paid topeople working within the Catering & Hospitality industry.54% of these salaries fall within the 5 to 7.49 per hourrate for jobs such as Waiters, Waitresses, Cleaners andKitchen Porters.

    Breaking this data down fur ther in Chart 12 below, we can see that the vast majority of lower paid jobs fall within theFront of House Junior roles with the higher paid jobs (paying 15 per hour or more) focused on Front of House Managersand Senior Chefs, who bring with them more experience and knowledge.

    5 - 7.49 per hour 7.50 - 9.99 per hour

    10+ per hour

    Chart 11:Hourly rates of pay forCatering & Hospitality staff

    Front ofHouse Jnr

    Front ofHouse

    Manager

    Cleaner Chef Jnr

    ChefSnr

    Kitchen Jnr

    50

    40

    30

    20

    10

    0

    5 - 7.49

    7.50 - 9.99 10 - 12.49

    12.50 - 14.99 15+

    Chart 12:Hourly rates of

    pay for Catering& Hospitalitystaff by role

    54%

    19%

    27%

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    Looking at the permanent side of Catering & Hospitalityrecruitment in Chart 13, you can see that the pattern of

    temporary pay levels is reected within permanent salariesfor Junior Front of House staff.

    Senior Chef and Front of House Manager roles commanda much higher salary of 25,000 or above, with a bias

    towards these higher pay levels in the South & East andScotland as shown within our survey data (see Chart 14) .

    Front ofHouse Jnr

    Front ofHouse

    Manager

    Cleaner Chef Jnr

    ChefSnr

    Kitchen Jnr

    100

    120

    80

    60

    40

    20

    0

    10k - 14,999 15k - 19,999 20k - 24,999

    25k+

    Chart 13:Salary levels of permanentroles within the Catering& Hospitality sector

    London

    Midlands & West

    Scotland South & East

    Wales

    Chart 14:25,000+ salary distribution

    9%

    36%

    4% 34%

    17%

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    Looking at a regional level in Chart 16, once again the majority ( 52%) of workers paid 25,000 or more per annum wereemployed within the South & East region, with the Midlands & West coming in second at 36%.

    Driving & DistributionSalary levels for permanent staff working within the Driving& Distribution sector show that lower paid jobs are thosebeing lled by general Drivers or Drivers Mates (Chart 15) .

    The vast majority ( 55%) of Drivers paid over 25,000according to this survey were LGV C+E Drivers,proving that there are clear career (and therefore salary)progression opportunities within the eld of Driving& Distribution.

    With the Midlands & West being a key logistics hub for the UK, and a number of signicant airports and seapor ts locatedwithin the South & East region coupled with a higher cost of living, these higher pay levels will help to guarantee theretention of good staff locally.

    25

    30

    20

    15

    10

    5

    07.5 Tonne

    Category C1Driver Drivers

    MateLGV CDriver

    LGVC+E

    Driver

    LGV HiabCategory

    C

    TransportOffice

    Yardsman/Shunter

    10k - 14,999

    15k - 19,999 20k - 24,999

    25k+

    Chart 15:Salary levels ofpermanent roleswithin the Driving &Distribution sector

    London

    Midlands & West Scotland South & East

    Chart 16:25,000+ salary distribution 36%

    52%

    4%

    8%

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    When analysing a smaller sample of responses (Chart 18) ,we compared pay levels for Production Line Operatives

    and Pickers/Packers to see how pay levels at the lowerend of the pay scale differed. Whilst respondents from theSouth & East employed a greater number of ProductionLine Operatives at the lower end of the pay scale, it was

    London, the Midlands & West and the North that paidhigher permanent salaries, whilst Wales, South & East and

    Scotland paid the lowest levels. The best paid jobs fellwithin the Engineering sector, suggesting a greater levelof skill was required by the Production Line Operatives an observation which was reected in their levels of pay.

    Industrial, Manufacturing & WarehousingThe Industrial, Manufacturing & Warehousing sector coversa broad range of careers from Labourers and AssemblyLine Workers through to Quality Inspectors and Plasterers,which is reected in the broad range of permanent salariesreported in our survey.

    Most of the careers that fell within the 25,000 and overcategory were skilled jobs such as Electricians, Fork LiftTruck Operators, Welders and Logistics Controllers, with

    the bulk of the lower paid jobs comprising Pickers, Packers,Assembly Line Workers and Production Operatives(Chart 17) .

    10k - 14,999 15k - 19,999

    20k - 24,999 25k+

    Chart 17:Spread of pay withinIndustrial, Manufacturing& Warehousing Sector

    South& East

    Midlands& West

    London Wales Scotland North

    1012

    16

    14

    18

    8

    6

    4

    2

    0

    10k - 14,999 15k - 19,999

    20k - 24,999 25k+

    Chart 18:Geographic spread ofpay within Industrial,

    Manufacturing& Warehousing Sector

    26%

    46%

    18%

    10%

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    This data is broken down fur ther in Char t 20, showing that it is not only senior Admin jobs, such as Team Leaders andOfce Manager roles that command in excess of 25,000 per annum, a wide range of mid-level Admin roles and Sales jobsalso reach this higher salary level.

    Secretarial & AdminData from our survey shows that of all of the sectors surveyed, the Secretarial and Admin Sector has the greatest numberof higher paid permanent jobs overall, with 49% of jobs paying 20,000 per annum or more (see Chart 19 below) .

    BenefitsWhen considering a new job, potential employees notonly consider the salary on offer, they also consider theadditional benets that come with a job, such as holidaydays, health care and bonus schemes.

    We asked a number of businesses what benets theycurrently offered their permanent staff, starting with themost common benet paid holiday days.

    Chart 21 shows the breakdown of holiday days offered bycompanies. Just over half of all respondents ( 52%) offered20 to 24 days holiday, with 11% offering 29 days or more

    to their staff. Of the 11% of companies offering 29 holidaydays it was small enterprises (comprising 50 staff or less)or larger enterprises (with 1,000 staff or more) that weremore likely to offer enhanced holiday benets.

    10k - 14,999 15k - 19,999

    20k - 24,999 25k+

    Chart 19:Spread of pay withinSecretarial & Admin Sector

    10,000 -14,999

    15,000 -19,999

    20,000 -24,999

    25,000+

    100

    120

    160

    140

    180

    80

    60

    40

    20

    0

    Sales

    Junior Admin Admin

    Senior Admin

    Chart 20:Salary spread ofdiffering Secretarial& Admin roles

    13%

    38% 30%

    19%

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    PartnersWe are proud to have the Craft Guildof Chefs as the Catering & Hospitalitypartner for the Blue Arrow Salary Survey

    Established in 1965 as a Guild of the Cookery and FoodAssociation, the Craft Guild of Chefs has developed into

    the leading Chefs Association in the UK and has manymembers worldwide.

    Members come from all aspects of the food service andhospitality sectors working in a wide variety of positions fromstudents and trainees to top management. No other associationboasts such a broad and experienced membership.

    Aims and objectives

    As an association representing the interest of chefs, their aims are clear:

    To increase standards of professional cooking throughgreater awareness, education and training

    To develop careers and prospects of members

    To help members develop and maintain their knowledge,skills and ability

    To promote and participate in all levels of craft skillscompetitions in the UK and internationally

    To work with industry, education and the media to win greaterrecognition for chefs and their profession

    To endorse and promote the use of British and Europeanproduce, working with suppliers and manufacturers to createinnovative menus and recipe ideas

    We are proud to haveAA DriveTech as the Distribution& Driving partner for the

    Blue Arrow Salary Survey

    AA DriveTech is the UKs leading provider of driver training,assessment and driver awareness schemes. Focusing onexperienced car, van and professional PCV and LGV drivers,

    their business divisions offer specialist education that meets theneeds of private, business and commercial drivers... and makesa difference.

    Established in 1990, AA DriveTech is one of the largest eet riskmanagement & driver education companies in the UK. Based inBasingstoke, Hampshire they also have signicant training facilitiesclose to the Transpor t Research Laboratories (TRL). The companybecame part of the AA Group in July 2009.

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    Never miss an issue - sign up here:www.jobsandcareersmag.com/free/

    We are proud to have Toyotaas the Industrial, Manufacturingand Warehousing partner for the

    Blue Arrow Salary Survey

    Toyotas decision to establish a manufacturing operation in Europewas announced in 1989 and Toyota Manufacturing UK wasestablished in December that year.

    There are two manufacturing plants in the UK representing a totalinvestment in excess of 2 billion and currently approximately3,100 members are employed. The vehicle manufacturing plantis located at Burnaston in Derbyshire, the engine manufacturingplant is located at Deeside in Nor th Wales. The rst car, a CarinaE, drove off the Burnaston production line on 16 December 1992.The Avensis replaced the Carina E in 1997 and in 2008 the thirdgeneration Avensis was launched. In 1998 a second model, theCorolla, was introduced and in 2001 the new generation Corollawas launched.

    In 2007, production of Auris, the new Toyota hatchback,started replacing Corolla. Production of the Auris Hybrid,

    the rst full mass-produced hybrid in Europe, began in 2010.The processes at Burnaston include stamping, welding, painting,plastic mouldings and assembly and at Deeside machining,assembly and aluminium casting.

    We are proud to have Jobs & Careers magazine asthe Secretarial & Admin partner

    for the Blue Arrow Salary Survey

    Jobs & Careers is a recruitment and training guide aimed atgalvanising the most self-motivated, career-minded and proactive

    job-seekers across the country with expert advice on how tosucceed in getting that job and taking the next step on the careerladder via national and regional print and digital editions, websiteand email newsletter covering the majority of the UK through anextensive and growing list of distribution partners and columnists,which includes the likes of:

    Blue Arrow, National Careers Service, National ApprenticeshipService, Remploy, Career Transitions Partnership (CTP/RFEA),Training and Development Agency for Schools (TDA), Twin UK,Rathbone, National Union of Students (NUS), Engineering UK,City & Guilds, British Chambers of Commerce, Army Careers,universities, libraries and more.

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    For more information aboutBlue Arrow please visit

    www.bluearrow.co.ukor call us on 0800 0855 777