BA 372 - Final Presentation UPDATED 3

Executive Appointee Process Resolution

AlMaghrabi, Sultan S. AlRasheed, Rayan A. Awana, Sarah A. Knapp, Gergory C. Masuno, Ryan K. Zhou, Kehui.

College of Business Prof. Rene F. Reitsma, Ph.D

BA 372 6/4/2014

Overview of System Problems & its Resolution •  Current System Major Problems:

1)  Process Breaks Easily. 2)  Lack of Transparency. 3)  Time Consuming Processes. 4)  Money/Resource Consuming Processes. 5)  Limits the CooperaKon between the Departments. 6)  Creates a BoOleneck at the IT Sub process of the System.

»  (IT Sub process) Used when an error was made in the informaKon provided under the Senate Rules Staff.

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Overview of System Problems & its Resolution • New System ImplementaKon: •  It’s a web-‐based data entry app which connects directly to the DESK database.

•  Data is inpuOed directly from terminals in the Governor’s office and which is instantly accessible in the enKre DESK system.

•  The data will remain visible to the governor and editable via the web-‐app up unKl the official submission deadline.

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The Impact of Change in the System:

•  Expected Impact: 1.  Increase efficiency of the system. 2.  Decrease employee frustraKon when working on the system. 3.  Decrease data redundancy. 4.  Decrease the number of errors, that will reduce the number of system

crashes. 5.  Reduce downKme, that will lower any late submissions. 6.  Reduce overKme, that will lead to beOer system efficiency and less

employee frustraKon as well as save money. 7.  Streamline the DESK database appointee submission process. 8.  Governor will be able to make addiKons and changes to the appointee

list via the web-‐based app from a variety of devices and locaKons.

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System Change Development

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•  Measurement of Impact:

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Downtime Journal and interviews will be conducted by phone and/or email to capture the time spent during downtime, or the duration of the crash.

Functionality Rubric for evaluation for pre and post implementation. The rubric will identify the functionality by review conducted by those using the system

Frustration

Survey individuals involved in the executive appointment process. This survey would discover how the frustrations levels occurred prior to the implementation.


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Efficiency

n = number of appointees

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Total Labor Costs Equation =

Te = Time a particular worker allocates for process We = Wage rage of a particular worker Oe = Overtime a particular worker allocates for process Identifies how efficient process is by evaluating the mean cost of labor

per appointee.

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Identifies how efficient the process is by evaluating output per number of steps in process.

-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐-‐


Identifies how efficient the process is by evaluating output per the mean amount of errors occur per input.

The Process Model for the Existing System:

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The Process Model for the ModiDied System:

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New System Prototype Diagram

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Demonstrate The System Prototype

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Conclusion

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• Core Problem • Sub-‐opKmized process

• EliminaKng/OpKmizing Data Transfer •  Electronically and Physically

• New System Architecture

Any Questions?

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Thank You

Have a Great Summer!

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BA 372 - Final Presentation UPDATED 3

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