B4B INDIGENOUS FOCUS DAY –AN OVERVIEW

Hosted by Supported by

• State Library of

Queensland

• Telstra

• Centrecorp

MC and Facilitator

Heron Loban

Welcome to CountrySongwoman Maroochy Barambah

The IFD in a nutshell

• 64 participants• 16 presentations• 3 Facilitated workshop

sessions on:• Obstacles – Identified key

obstacles to digital inclusion

• Solutions- Proposed targeted strategies and projects

• Advocacy Plan - Developed three big ideas towards a plan to promote Indigenous digital inclusion

Some key themes

• Remote Indigenous communities remain the most digitally excluded population in Australia• Major obstacles are affordability

and access, as well as cyber-safety, security and skills• Locally relevant projects,

content and applications are the key to engagement

Some key themes

• It’s about people and relationships, not technology• Partnerships and

knowledge sharing are key enablers• Digital mentors needed to

increase skills and awareness; a new job in communities

A Snapshot of the Presentations

Keynote AddressHon. Leeanne Enoch, Minister for Innovation, Science, and Digital Economy

• Correlation between internet access and income and age

• Digital exclusion is a form of discrimination

• We risk creating a digital underclass

• Digital skills are critical to the future of young people

• Coding is a new language that kids need to know

KeynoteHelen Milner | Chief Executive, Tinder Foundation

• Building a network of digital champions and partner orgs• Personal

relationships are key- its about people not technology• How to lobby- one

simple message, have stats and case studies

Creating social, economic and cultural opportunities

for Indigenous Australians through connection

Lauren Ganley, Telstra Indigenous Directorate

• Outlined Telstra’s digital inclusion research and projects • Importance of partnerships

for digital inclusion projects• 4 key roles of partners:

Expertise, Access, Resources, Innovation

National Year of Digital InclusionNatalie Ahmat, NITV presenter/producer/journalist and Digital Inclusion Ambassador

• Outlined the GoDigidigital literacy project with InfoXchange and Australia Post • Key audiences: ageing,

CALD, regional/remote, Indigenous, small business• Mentoring is key to

inclusion

Critical Digital- A digital journey towards digital empowermentLeigh Harris, Ingeous Studios

• Create opportunities to optimise the digital world

• Importance of Indigenous ownership

• Promote Indigenous business and income generation opportunities

• Need a national code of conduct for Indigenous digital programs

• Not siloing of ideas- go for global reach

Indigenous Leadership Research

Mary-anne St Clair, AMSANT

• Relevant models of leadership in a cross cultural context• Aims- empower

Indigenous health and education leaders to inform practice• Need collaboration

to build local ownership

The CAT Mobile Phone Hotspot ProjectAndrew Crouch and Aaron Bolger| Centre for Appropriate Technology

• Focuses mobile coverage using a passive satellite dish concentrator

• Practical technology to meet a real need

• Increases mobile coverage area by four times

• A good example of Indigenous employment and collaboration to expand telecommunications access

Cyber safety for remote Aboriginal people –different issues, different strategies?Ellie Rennie | Associate Professor, Deputy Director, Swinburne Institute for Social Research

• Access to internet is not the only obstacle, also online safety and cultural issues

• Some communities don’t want mobile

• Devices aren’t designed for sharing

• Communities are seeking local solutions to address cyber-safety

• High cost of using some mobile chat apps

Remote community surveys: technology, dirt roads and local ownershipIona Matthews and Susan Locke | Indigenous Remote Communications Association

• Surveys provide important evidence for advocacy• Logistical, cultural and

technical challenges of doing surveys in remote communities• Need local people

involved to make it work

Yulngu. The Land. The art. The experience. Every day!Glenn Bird | Managing Director, Indigenous Communications Group Pty Ltd

• Outlined the Yulngu art sales app• Example of

creative Indigenous entrepeneurshipand innovation

Digital Inclusion in a community context Michelle Williams and Paul Sutton | Director, Digital Learning Futures

• Wingellina case study- life skills and ICT co-exist• Project-based: ‘Just

in time’ learning, not ‘just in case’• Importance of

building a digital mentors system

Community public wifi hotspots in Ali Curungand AtitjereJennifer McFarland and Leyla Iten | Central Australian Youth Link Up Service

• Video of community voices about impact and issues of internet and social media

• Issues- bullying, jealousing, wrong way talk, violence

• Community models of managing WiFi access and download limit

Co-creating knowledge to transform livesNickeema Williams | Community Connector, Hitnet

• Described HitNetkiosk network in 70 sites for sharing health and education videos• Now includes local

community content and WiFi access• Promote local stories

and events

Remote Library Services in the TerritoryAnja Tait | Assistant Director Libraries and Learning, Northern Territory Library

• Good news- NT Govt to provide WiFi in 46 remote communities (12 new ones) as a library service

• Community is at the centre

• Work with local partners• Projects- NTLanguages

App, Keeping Culture• Libraries support digital

citizenship for all

State Library of Queensland Indigenous Library ServicesCynthia Rowan | Executive Manager Indigenous Library Services, State Library of Queensland

• Partnering with 12 Indigenous Shire Councils with IKC network

• Tailored services to community needs

• Coding and robotics workshops

• Connected collections access in Torres Strait sites

• Video on Ideas Box in Kowanyama and Mapoon

kuril dhagunAmanda Hayman | kuril dhagun Manager, State Library of Queensland

Physical space in library- co-created exhibitions, public programs, welcome wallInvolves Indigenous community projects and online content Communities need infrastructure to access content

Big idea 1

A Universal Service Obligation underpinned by a set of principles (culturally appropriate, based on community need) to provide a minimum standard of internet connectivity as a human right in Australia to put Australia as a leader in the digital innovative space globally

Big idea 2

Digital inclusion is a human right: Build Digital citizenship through free (unmetered) and appropriate access for all Australians, however remote, to essential online services and the skills and support to access them; It’s not about the technology, its about people.

Big idea 3

$60 million would support Indigenous digital inclusion in 300 communities for 2 years - employ digital inclusion worker to provide training and technical support in media centres to build community capability and digitally empowered people.