B2W – Companhia Global do VarejoEarnings Release- 3Q12

CONFERENCE CALL 3Q12

November 14th, 2012 (Wednesday)

Time: 10:00 a.m. (US EST) - 13:00 p.m. (Brazil)

Phone: +1 (786) 924.6977 - Code: B2W

Webcast: www.b2winc.com/webcast3Q12

Replay: until November 20th, 2012

Access: +55 (11) 4688.6312 Code: 8914482#

GENERAL CONSIDERATION

This presentation contains forward-looking statements relating to the prospects ofthe business, estimates for operating and financial results, and those related togrowth prospects of B2W. These are merely projections and, as such, are basedexclusively on the expectations of B2W’s management concerning the future ofthe business and its continued access to capital to fund the Company’s businessplan. Such forward-looking statements depend, substantially, on changes inmarket conditions, government regulations, competitors’ pressures, theperformance of the Brazilian economy and the industry, among other factors andrisks disclosed in B2W’s filed disclosure documents and are, therefore, subject tochange without prior notice.

The financial statements were prepared and are presented in accordance withthe international financial reporting standards (IFRS), norms issued by theSecurities Exchange Commission (known locally as CVM), as well as the NovoMercado listing. Except when otherwise specified, the analyses refer to theConsolidated results of B2W.

BLOCKBUSTER® trademarks are owned by Blockbuster inc, and B2W –Companhia Global do Varejo. has the sublicense to use these trademarks in theactivities of video rental on internet.

3Q12 HIGHLIGHTS

Gross Revenue: R$ 1,233.5 MM in the parent company, +21.2% vs 3Q11, and R$ 1,369.2

MM in the consolidated;

Net Revenue: R$ 1,117.5 MM in the parent company, +20.8% vs 3Q11, and R$ 1,226.2

MM in the consolidated;

Gross Profit: R$ 251.2 MM in the parent company, +33.4% vs 3Q11, and R$ 292.2 MM in

the consolidated. Gross Margin in the parent company of 22.5%, +2.1 p.p.;

EBITDA: R$ 72.4 MM in the parent company, +20.1% vs 3Q12, and R$ 82.5 MM in the

consolidated;

Opening of 4 New Distribution Centers: Opening of 4 new Distribution Centers located in

the states of SP, RJ, MG and PE in October;

Evolution of the SINDEC Complaints Ratings: Reduction of 59% in 9M12 vs 9M11;

B2W is the Winner in 3 Categories of the “Reclame Aqui Service Quality" Award:

Submarino won in Virtual Stores and Electric-Electronic Appliances Retail categories and

Submarino Viagens won in Tourism & Leisure category;

Americanas.com – Elected the Brand Preferred by Rio’s Residents: Americanas.com

was elected by O Globo newspaper as the preferred online shopping brand for consumers

from Rio de Janeiro city.

4

1,018

1,234

3Q11 3Q12

1,163

1,369

3Q11 3Q12

GROSS REVENUE

Gross RevenueIn 3Q12, the gross revenue in the parent company reached R$ 1,233.5

million, representing a growth of 21.2%, whereas the consolidated gross

revenue was R$ 1,369.2 million, a growth of 17.8%.

Parent Company Consolidated

5

1,044

1,226

3Q11 3Q12

925

1,118

3Q11 3Q12

NET REVENUE

Net RevenueIn 3Q12, the net revenue in the parent company reached R$ 1,117.5

million, representing a growth of 20.8%, whereas consolidated net

revenue was R$ 1,226.2 milhões, a growth of 17.4%.

Parent Company Consolidated

6

232

292

22.2%

23.8%

3Q11 3Q12

188

251

20.4%

22.5%

3Q11 3Q12

GROSS PROFIT AND GROSS MARGIN

Gross ProfitIn 3Q12, the gross profit in the parent company reached R$ 251.2 million, a growth

of 33.4% when compared to 3Q11. In the consolidated gross profit reached

R$ 292.2 million, representing a growth of 25.8%.

Gross MarginIn 3Q12, the gross margin in the parent company reached 22.5%, a growth of 2.1

percentage points when compared to 3Q11. The consolidated gross margin was

23.8%, a growth of 1.6 percentage points.

Parent Company Consolidated7

60

72

3Q11 3Q12

79 83

3Q11 3Q12

EBITDA

EBITDA In 3Q12, EBITDA in the parent company reached R$ 72.4 million, a

growth of 20.1% compared to R$ 60.3 million registered in 3Q11. In

3Q12, consolidated EBITDA reached R$ 82.5 million.

Parent Company Consolidated

8

NEW DISTRIBUTION CENTERSTO GET CLOSER TO THE CLIENT

OPENING OF 4 NEW DISTRIBUTION CENTERS IN OCTOBER

@

@

@

STATES OF RIO DE JANEIRO, SÃO PAULO, MINAS GERAIS AND PERNAMBUCO

9

17,347

8,419

9M11 9M12

5,041

2,063

9M11 9M12

EVOLUTION OF COMPLAINTS RATINGS

17.347

8.419

9M11 9M12

5.041

2.063

9M11 9M12

5.645

3.043

9M11 9M12

RECLAME AQUI

SINDEC

TJRJ

PROCON-SP

10

Americanas.com Submarino ShoptimeReputation Good Good Good

Evaluation 6.01 5.64 6.06

Answered 97.50% 97.80% 98.10%

Solution 87.40% 84.60% 86.90%

Business 60.30% 59.30% 57.60%

Response

Time* 1.17 days 1.43 days 1.36 days

Reputation Good Good Good

Evaluation 5.50 5.43 5.39

Answered 98.90% 98.90% 99.30%

Solution 82.90% 82.20% 80.50%

Business 55.40% 58.20% 51.80%

Response

Time* 1.17 days 1.43 days 1.36 days

6 months

x

12 months

12 Months

Reclame Aqui

6

Months

Evolution

“RECLAME AQUI SERVICE QUALITY” AWARD

B2W is the Winner in 3 Categories of the “Reclame Aqui Service

Quality" Award: Submarino won the Service Quality Award awarded by Reclame Aqui

in the categories Virtual Stores and Electric-Electronic Appliances Retail. In addition,

Submarino Viagens won in the category Tourism & Leisure.

Category: Tourism & Leisure

Winner: Submarino Viagens

Category: Virtual Stores – Large Operation

Winner: Submarino

Category: Electric-Electronic Appliances Retail

Winner: Submarino

11

AMERICANAS.COMELECTED THE BRAND PREFERRED BY RIO’S RESIDENTS

“In a so wonderful city, is not easy to take someone to the front of the computer”

Americanas.com – Elected as the preferred e-commerce brand for consumers

from Rio de Janeiro city on October 31 by the column “Marca dos Cariocas”

of O Globo newspaper

12

2nd BIGGETST DIGITAL RETAILPURE PLAYER IN THE WORLD

13

INOVATION AND TECHNOLOGY TO GET CLOSER TO THE CLIENT

Submarino

on Demand “Entrega

Atômica” Submarino

Facebook Store iPhone Americanas.com,

Submarino and Shoptime

“Sou Barato” Android

Submarino

1-Click BuyDrag and

Buy

New service

system

Quality of

service

CLIENT

DC modernization

and new equipment

Automation and

new systems

14

Best E-commerce Platform of Latin America

MULTIFORMATSTO GET CLOSER TO THE CLIENT

3 MILLIONOf catalogs per year

AFILIATEDPROGRAMSPartnership with thousands of websites e blogs

+650 KIOSKSPresent in each Lojas Americanas in 25 states + federal district

SHOPTIME TVThe bigest Latin America Home Shopping

6.5 MILLIONOf tickets sold in 2011. Ingresso.com is the biggestwebsite of ticket sales in Brazil

+700 thousandCards in 2011. Elected the bestretail card in Brazil by Época Negócios magazine

15

Multichannel, Multibrands and Multibusiness

MARKET DOMINANCELEADERSHIP IN 35 PRODUCTS CATEGORIES

B2W Ranking:

Assortment

B2W Ranking:

Online Sales

Automotive TOP 2 TOP 1

Baby TOP 1 TOP 1

Beauty & Health TOP 1 TOP 1

Bedding & Bath TOP 1 TOP 1

CDs, DVDs and Blu-Ray TOP 1 TOP 1

Camera, Photo & Video TOP 1 TOP 1

Household Appliances TOP 1 TOP 2

Eletronics TOP2 TOP 1

Portable Appliances TOP 2 TOP 1

Sports & Outdoors TOP 1 TOP 1

Tools TOP 1 TOP 1

Games TOP 1 TOP 1

Computer & Appliances TOP 1 TOP 1

Books TOP 1 TOP 1

Luggage & Accessories TOP 2 TOP 1

Furniture TOP 1 TOP 2

Perfumes TOP 1 TOP 1

Watches TOP 1 TOP 1

Phones & Cell Phones TOP 1 TOP 1

Home Utilities TOP 1 TOP 1

16

B2W PERSONNEL

The Most Successful Digital Team of Brazil and Latin America

BEST DIGITAL TEAM OF LATIN AMERICA

STRONG RECRUITMENT PROGRAM AND TALENTS DEVELOPMENT

EXTREMELY MOTIVATED TEAM

17

Mind Best Purchase Experience

Home Best Delivery Service

Heart Best Customer Service

Estar Mais Próximo do Cliente

We will Invest to “Get Closer to the Client”:

INVESTMENT PLANMORE THAN R$1 BILLION IN THE NEXT 3 YEARS (2013-2015)

18

3Q12 Results Conference Call and Webcast

B2W Investor Relations Team

http://www.b2winc.com

ri@b2winc.com

Phone: +55 (21) 2206.6000