B2Bots: The Unrealized Potential for Business
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Transcript of B2Bots: The Unrealized Potential for Business
![Page 1: B2Bots: The Unrealized Potential for Business](https://reader031.fdocuments.in/reader031/viewer/2022021918/58a371701a28abaa488b46a9/html5/thumbnails/1.jpg)
gyro:bots
![Page 2: B2Bots: The Unrealized Potential for Business](https://reader031.fdocuments.in/reader031/viewer/2022021918/58a371701a28abaa488b46a9/html5/thumbnails/2.jpg)
gyro:bots
What are Chatbots?
Investment Considerations
Chatbots for Business
Embracing the Bot Driven Future
![Page 3: B2Bots: The Unrealized Potential for Business](https://reader031.fdocuments.in/reader031/viewer/2022021918/58a371701a28abaa488b46a9/html5/thumbnails/3.jpg)
gyro:bots
What are Chatbots?
Investment Considerations
Chatbots for Business
Embracing the Bot Driven Future
![Page 4: B2Bots: The Unrealized Potential for Business](https://reader031.fdocuments.in/reader031/viewer/2022021918/58a371701a28abaa488b46a9/html5/thumbnails/4.jpg)
What are Chatbots?
• Software that has been made to hold human-like dialogue
• Bots are tailored per platform per user demographic
• Future of business communication
![Page 5: B2Bots: The Unrealized Potential for Business](https://reader031.fdocuments.in/reader031/viewer/2022021918/58a371701a28abaa488b46a9/html5/thumbnails/5.jpg)
Bot Solutions
A chatbot is a service, powered by rules and sometimes artificial intelligence, that you interact with via a chat interface.
E-commerce
Finance
Customer Service
![Page 6: B2Bots: The Unrealized Potential for Business](https://reader031.fdocuments.in/reader031/viewer/2022021918/58a371701a28abaa488b46a9/html5/thumbnails/6.jpg)
gyro:bots
What are Chatbots?
Investment Considerations
Chatbots for Business
Embracing the Bot Driven Future
![Page 7: B2Bots: The Unrealized Potential for Business](https://reader031.fdocuments.in/reader031/viewer/2022021918/58a371701a28abaa488b46a9/html5/thumbnails/7.jpg)
Chatbots for Business
• Minimize human interaction in customer service
• Small businesses are able to compete with larger businesses because
bots serve the same purpose as extra personnel on your team
• Raise productivity with menial tasks (i.e. plan meetings, file
reports, coordinate tasks, etc.)
• Provide personalized experiences
![Page 8: B2Bots: The Unrealized Potential for Business](https://reader031.fdocuments.in/reader031/viewer/2022021918/58a371701a28abaa488b46a9/html5/thumbnails/8.jpg)
Chatbots for Business
Slack Telegram SkypeMessenger SMS
Bot Platforms
![Page 9: B2Bots: The Unrealized Potential for Business](https://reader031.fdocuments.in/reader031/viewer/2022021918/58a371701a28abaa488b46a9/html5/thumbnails/9.jpg)
gyro:bots
What are Chatbots?
Investment Considerations
Chatbots for Business
Embracing the Bot Driven Future
![Page 10: B2Bots: The Unrealized Potential for Business](https://reader031.fdocuments.in/reader031/viewer/2022021918/58a371701a28abaa488b46a9/html5/thumbnails/10.jpg)
Investment Considerations
• Ensure bots are necessary for the business
• Different types of bots for specific tasks
• Bots are an addition to apps, but not to human run operations
“People are now spending more time in messaging apps
than in social media and that is a huge turning point.
Messaging apps are the platforms of the future and bots
will be how their users access all sorts of services.”
![Page 11: B2Bots: The Unrealized Potential for Business](https://reader031.fdocuments.in/reader031/viewer/2022021918/58a371701a28abaa488b46a9/html5/thumbnails/11.jpg)
Messaging surpassing Social Networks
4Q11
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2Q153Q15
0
500
1,000
1,500
2,000
2,500
3,000
3,500Big 4 Messaging Apps
Big 4 Social Networking Apps
![Page 12: B2Bots: The Unrealized Potential for Business](https://reader031.fdocuments.in/reader031/viewer/2022021918/58a371701a28abaa488b46a9/html5/thumbnails/12.jpg)
gyro:bots
What are Chatbots?
Investment Considerations
Chatbots for Business
Embracing the Bot Driven Future
![Page 13: B2Bots: The Unrealized Potential for Business](https://reader031.fdocuments.in/reader031/viewer/2022021918/58a371701a28abaa488b46a9/html5/thumbnails/13.jpg)
Embracing the Bot Driven Future
• The future is already here with us
• Target more customers with little to no labor
• The limitations of what bots can do is unknown
• Artificial intelligence aiding user experience
![Page 14: B2Bots: The Unrealized Potential for Business](https://reader031.fdocuments.in/reader031/viewer/2022021918/58a371701a28abaa488b46a9/html5/thumbnails/14.jpg)
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