B-9 - PREFACE B-1 SR.pdf

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StudentResource

SubjectB-9:

HumanFactors

Copyright 2008 Aviation Australia

Allrightsreserved.Nopartofthisdocumentmaybereproduced,transferred,sold,orotherwisedisposedof,withoutthewrittenpermissionofAviationAustralia.


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B 9 Human Factors

CONTENTS

Definitions 3

Study Resources 4

Introduction 5

Topic 9.1:- General Introduction

Topic 9.2:- Human Performance and Limitations

Topic 9.3:- Social Psychology

Topic 9.4:- Factors Affecting Performance

Topic 9.5:- Physical Environment

Topic 9.6:- Tasks

Topic 9.7:- Communication

Topic 9.8:- Human Error

Topic 9.9:- Hazards in the Workplace


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B 9 Human Factors

DEFINITIONS

Define

Todescribethenatureorbasicqualitiesof.

Tostatetheprecisemeaningof(awordorsenseofaword).

State

Specifyinwordsorwriting.

Tosetforthinwords;declare.

Identify

Toestablishtheidentityof.

List

Itemise.

Describe

Representinwordsenablinghearerorreadertoformanideaofanobjectorprocess.

Totellthefacts,details,orparticularsofsomethingverballyorinwriting.

Explain

Makeknownindetail.

Offerreasonforcauseandeffect.


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STUDYRESOURCES

CAP715Document(HumanFactors)

CAP716Document(AircraftMaintenanceHumanFactors)

CAP718Document(AircraftMaintenanceandInspections)


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B 9 Human Factors

INTRODUCTION

ThepurposeofthissubjectistofamiliariseyouwiththeaspectsofHumanFactorsandhowtheyrelatetotheAviationindustry.Thissubjectisimportant.Alwaysrememberthattherearemanyissuesassociatedwiththehumanfactoraspectsofaviationmaintenance.

Oncompletionofthefollowingtopicsyouwillbeableto:

Topic 9.1 General Information

9.1.1Describetheneedtotakehumanfactorsintoaccount.

9.1.2 Identify the incidents that attribute to human factors / human error and describeMurphy's"law.

Topic 9.2 Human Performance and Limitations

9.2.1Describehowhumanperformancesandlimitationsareaffectedby:

Vision,

Hearing,

Informationprocessing

Attentionandperception,

Memory,and

Claustrophobiaandphysicalaccess.

Topic 9.3 Social Psychology

9.3.1Statetheeffectsofthefollowingaspectsofsocialpsychology:

Responsibility:individualandgroup,

Motivationandde-motivation,

Peerpressure,

Cultureissues,

Teamworking,and

Management,supervisionandleadership.

Topic 9.4 Factors Affecting Performance

9.4.1Describehowperformanceisaffectedby:

Fitness/health,

Stress:domesticandworkrelated,

Timepressureanddeadlines,

Workload:overloadandunderload,

Sleepandfatigue,shiftwork,and

Alcohol,medication,anddrugabuse.

Topic 9.5 Physical Environment

9.5.1IdentifyhowourPhysicalEnvironmentisaffectedby:

Noiseandfumes

Illumination,

Climateandtemperature,

Motionandvibration,and

Workingenvironment.


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Topic 9.6 Tasks

9.6.1Describethefollowingfactorsassociatedwithtaskcompletion:

Physicalwork,

Repetitivetasks,

Visualinspection,and

Complexsystems

Topic 9.7 Communication

9.7.1Describethefollowingfactorsassociatedwithcommunication:

Communicationwithinandbetweenteams,

Workloggingandrecording,

Keepinguptodate,currency,and

Disseminationofinformation.

Topic 9.8 Human Error

9.8.1DescribethefollowingfactorsassociatedwithHumanError:

Errormodelsandtheories,

Typesoferrorinmaintenancetasks,

Implicationsoferrors(i.e.accidents),and

Avoidingandmanagingerrors.

Topic 9.9 Hazards in the Workplace

9.9.1Describehowtorecogniseandavoidhazardsintheworkplace.

9.9.2Describehowtodealwithemergenciesintheworkplace.

B-9 - PREFACE B-1 SR.pdf

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