AZQ · PDF fileAZQ Android User’s guide V 1.0 ... Problem Analysis Layer 3 Display 10...

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Image by By swissscan, used under Creative commons license http://www.flickr.com/photos/7578081@N07/2308034084/ AZQ Android User’s guide V 1.0 Prepared 11/1/2013 1

Transcript of AZQ · PDF fileAZQ Android User’s guide V 1.0 ... Problem Analysis Layer 3 Display 10...

Page 1: AZQ  · PDF fileAZQ Android User’s guide V 1.0 ... Problem Analysis Layer 3 Display 10 Minutes AZQ Report Excel report based on customer’s report format AZQ Overview

Image by By swissscan, used under Creative commons license

http://www.flickr.com/photos/7578081@N07/2308034084/

AZQ Android User’s guide V 1.0

Prepared 11/1/2013

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Page 2: AZQ  · PDF fileAZQ Android User’s guide V 1.0 ... Problem Analysis Layer 3 Display 10 Minutes AZQ Report Excel report based on customer’s report format AZQ Overview

AZQ Overview

Mass deployment that actually solves problems

Decrease problem response time by putting more tools into users’ hands

Decrease report generation time to reduce engineer's workload & issue turnaround time to customer

Integrated solution to help dispatcher track work tickets more efficiently

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AZQ Replay Problem Analysis Layer 3 Display

10 Minutes

AZQ Report Excel report based on customer’s report format

AZQ Overview

Mass deployment that actually solves problems

AZQ Android Drive Test Grade data Automatic Test Vehicle Drive Test In-building Test

AZQ Dashboard Summarize Results Create Reports Remote script assignment

Upload log

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The ABC of AZQ Simple steps for using AZQ Android 1. Pre-Test checklist 2. Choose & Run script

3. Upload Log to server 4. Troubleshooting, Dos & Don’t

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Pre-Test checklist Making sure it’s ready to run 1. Check your APN settings 2. Are you collecting 2G or 3G only logs?

3. Checking system clock

4. SuperSU status

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Checking your APN

1. Click on “All apps”

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Checking your APN

2. Scroll down to “Settings”

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Checking your APN

3. Choose “Wireless & networks”

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Checking your APN

4. Choose “Mobile networks”

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Checking your APN

5. Choose “Access Point Names”

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Checking your APN

6. Choose The correct APN (Usually internet or www)

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2G or 3G only logs?

1. Click on “All apps”

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2. Scroll down to “Settings”

2G or 3G only logs?

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3. Choose “Wireless & networks”

2G or 3G only logs?

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4. Choose “Mobile networks”

2G or 3G only logs?

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5. Choose “Network Mode”

2G or 3G only logs?

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6. Choose preferred Network Mode “WCDMA Only” = 3G Only “GSM Only” = 2G Only “GSM/WCDMA auto” = Automatic

2G or 3G only logs? Achtung : The network settings will not change after testing Or restarting, please make sure the setting fits your test req.

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Checking system clock

1. If the clock isn’t adjusted correctly please go to Date & Time 2. Select (Use Network Time) or configure the clock

manually

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2.Choose & Run script Now you are ready to test! 1. Selecting the right script 2. Entering Job ID 3. Open & mark indoors walk test (if needed)

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You are ready to Test! Opening AZQ, Choosing script, Running script

1. Click on AZENQOS in the application menu

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You are ready to Test! Opening AZQ, Choosing script, Running script

2. Click Start Script

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You are ready to Test! Opening AZQ, Choosing script, Running script

3. Choose from a list of scripts

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You are ready to Test! Opening AZQ, Choosing script, Running script

3. Enter your Job ID then OK

Achtung : Please Enter Job ID and tags in English,

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Now you are testing! Opening AZQ, Choosing script, Running script

4. Notice the script will start 5. Notice the GPS icon will stop blinking once GPS

location is fixed

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1. Script Status : Current state of the test 2. Events : Event Timeline 3. Event Counter : Event Counter Achtung! : You can navigate by swiping the panels left and right

1 2 3 Now you are testing!

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1. SYS : Current System info 2. GSM : Live GSM Parameter display (Ex. Rxlvl,RxQual) 3. 2G Cells : Live Neighboring Cell Display

1 2 3 Now you are testing!

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1. WCDMA : Live WCDMA Parameter Display 2. GSM : Live Neighboring scrambling code display

1 2 Now you are testing!

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1. Bearers : Live WCDMA Bearer display 2. Indoor : Load indoor map for indoor marking

1 2 Now you are testing!

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1. Load Map: Load an indoor map for testing 2. Add Point : Add a new indoor mark 3. Add Point with tag : Add a new indoor mark with explanatory tag 4. Del Point : Delete indoor marking

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3 4

Now you are testing!

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1. Choosing Load Map will bring you this screen 2. Choose the gallery where the image is stored

Now you are testing!

Achtung : Indoors map can not be combined with outdoors Map, if you open indoors map, previous GPs location will be lost

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1. Choose the floor plan you wish to walk test 2. The floor plan will appear in the application

Now you are testing!

Achtung : If the image file is too large, the phone might run out of memory, in that case please restart the test

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3.Upload Log to server Finishing the job 1. Stopping script 2. Uploading the log

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Testing Done!

1. Press the physical back button

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Testing Done!

1. Confirm Tag/Job ID 2. Yes will save the log and exit testing 3. No will stop testing without saving the log 4. Cancel will bring you back to the testing screen

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Upload log to server!

1. On the main menu, you will see the a counter for pending log

2. Choose upload logs

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Upload log to server!

1. All will upload all log 2. The log name will be identified by test completion

time

Achtung : In case of upload failure, it will automatically retry As long as the app is still open

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Troubleshootings

1. Don’t update firmware or conduct factory reset! It

will stop AZQ from functioning!

2. Avoid installing non-job related applications,

especially messaging apps and games 3. If the phone can’t be switched on, charge it for 2

hours before switching on again

4. Avoid going to the lock screen during testing, if

you do, please drag to unlock

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What keeps AZQ from running 1. SD card not inserted properly

2. SD card space lower than 200 MB

3. Phone has been factory reset/firmware updated Software number must be 1.43.720.2 (Go to

settings -> About Phone -> Software Number) 4. Battery level lower than 5% 5. Copying the APK into other phones

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What can cause test failures 1. Installing too many unrelated apps

2. Opening too large indoors image (Recommended

size <1 MB) 3. Testing more than 24 hours will cause AZQ to

save log and restart

4. Other internal failures (Phone has been switched on too long, too many tests have been done in one instance). In this case the phone will restart automatically

Achtung : In case of test failures from crash, the log recovery will start with the next test instance and you will see an Increase in pending log upload count

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Advanced Testing

1. Start Script : Start a script in manual mode 2. Network Monitor : Starts netmon in manual mode 3. New Script : Creates new script for testing 4. Open Script : Open and edit a script 5. Settings : Enable automatic/Schedule test 6. Upload Logs : Manually upload log to server 7. Check For Update : Manually check for new version 40

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Creating Script 1

1. Click on New Script in the main menu 2. You will be greeted with the Create Script Screen 3. Press the “Option” hardware button to bring up

the script editor menu

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Creating Script

1 2 3

4 5 1. Add : Add statement into the script 2. Remove : You can remove a statement by

highlighting it and click remove 3. Edit : You can edit a statement by highlighting it

and click remove 4. Up/Down : You can move a statement up or down

by highlighting it and click up or down 5. Save & Exit : Name your script then exit to the

main menu

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Creating Script

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1. Click on “Add” to bring up the Script Menu 2. Click on a statement to add it into the script

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Script : Loop

1. Loop Count : How many times a script will repeat itself

Achtung! : Statements must be put inside a loop in order to complete it, please refer to the next page for loop creation

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Page 45: AZQ  · PDF fileAZQ Android User’s guide V 1.0 ... Problem Analysis Layer 3 Display 10 Minutes AZQ Report Excel report based on customer’s report format AZQ Overview

1. As shown in Fig1. Voice Dial isn’t put inside the loop and will not call

2. To put a statement into a loop, select the desired

statement then click “up”

3. As shown in Fig2. the Voice dial statement is now in the loop correctly and will repeat for 1,000 times

Script : Loop

Fig1. Wrong Fig2. Right

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Script : Wait

1. Wait Time : Waiting time in seconds before executing the next statement

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Script : Answer

1. Incoming Number: Specify the number for the phone to pick up

2. Duration : The duration of the call after picking up 3. Wait time : The time the phone will wait for a call

to come in before moving to the next statement

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Script : Voice Dial

1. Tel Number: Specify the number for the phone to call

2. Duration : The duration of the call after call establishment

3. Matching : specify whether the call will be paired on the server

4. Answer Timeout : The duration the phone will wait for the receiver to pick up

5. Setup Timeout : The duration he phone will wait for the call to ring on the receiver side 48

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Script : FTP Load

1. File Name : Specify the file to download (1MB,5MB,10MB,50MB,100MB,1GB)

Achtung! Please use capital letter for specifying the files

2. Username,IP,Password : Username,IP and password of the FTP server

3. Number of sessions: The number of Download sessions (Maximum 1)

4. Timeout : Specify the time before the FTP download is considered as failed

5. Inactivity timeout : Specify the period of no data activity before the download is considered as fail

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Achtung : File size must be number followed by MB,KB (Capital letters) with no space!

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Script : FTP Upload

1. File Name : Specify the file size to upload Achtung! Please use lower case letter to specify

the file size 2. Username,IP,Password : Username,IP and

password of the FTP server 3. Number of sessions: The number of Download

sessions (Maximum 1) 4. Timeout : Specify the time before the FTP upload

is considered as failed 5. Inactivity timeout : Specify the period of no data

activity before the FTP upwnload is considered as failed

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Script : HTTP Load

1. URL : Specify the Website or the URL file to download

2. Number of sessions: The number of Download sessions (Maximum 1)

3. Timeout : Specify the time before the FTP download is considered as failed

4. Inactivity timeout : Specify the period of no data activity before the download is considered as fail

5. http://www.sitename.com

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Script : Browse

1. URL : Specify the Website or the URL to browse 2. Timeout : Specify the time before the Briwse test

is considered as failed 3. Number of sessions: The number of Browse test

sessions (Maximum 1) 4. http://www.sitename.com

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Script : SMS

1. PhoneNumber : Specify the SMS receiver number 2. Message : SMS message content 3. deliveredTimeout : Specify the time period the

application will wait for the delivery report to arrive before considering the test a failure

4. sentTimeout : Specify the time period the application will wait for the sms to be sent

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1. Pressing the physical option button on the phone will bring up the menu 2. Press Add

New script : Example

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1. Once the script menu is brought up, choose Loop

New script : Example

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1. Input the number of desired test loops, then press save

New script : Example

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1. A Loop [1000] Dialog box will appear

New script : Example

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1. Next choose Option -> Add -> Voice Dial and input the desired number, Call duration and Call setup Timeout

New script : Example

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1. A “Voice Dial” Dialog will appear under Loop [1000] 2. Put it into the loop by selecting the Voice Dial line, Press the physical Option button, then Up 3. Voice Dial script will now indented into the loop

New script : Example

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1. Repeat the above steps until there are Voice call, Wait, FTP Load (10MB) and Wait into the loop 2. Press Save and name the script “default”

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New script : Example

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1. Repeat the above steps until there are Voice call, Wait, FTP Load (10MB) and Wait into the loop 2. Press Save and name the script “default”

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New script : Example

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