TRAINING AND DEVELOPMENT (HRSB323/SECTION 3M)

PREPARED FOR: MRS. NUR LYANA BTE BAHARINPREPARED BY: ANIS FADHLINA BINTI GHAZALI HR094493NUR ATIKAH ADILA BINTI ROSLI HR094609NUR ATIKAH BINTI SHAHIDAN HR094671NUR SHAZWANI BINTI SALEHUDIN HR094333NURUL FAZIEMAH BINTI MUHD FAUZIK HR094734SITI ZULAIHA BINTI CHE MAT HR094732

INTRODUCTION

At a Glance• One of Asia’s leading telecommunication group• Operated in 9 countries in Asia• Serving approximately 290 million subscribers• Axiata has controlling interests in seven mobile

operators and two strategic interest• Axiata provide employment over 25,000 people

across Asia.

HISTORY

• Formerly known as TM International Berhad (TMI) and Axiata incorporated on 12 June 1992.

• On 2008, Axiata was listed on the Main Board of Bursa Malaysia Securities Berhad.

• On 2 April 2009, TMI rebranding exercise and launching its new name, Axiata with a new logo.

EXPLANATION

Mission Bringing affordable connectivity, innovative technology and world class talent to the entire region.

Vision To be a New Generation Digital Company by 2020Axiata pieces together the best in the region in terms of connectivity, technology and talent.

Values Uncompromising Integrity Exceptional Performance

Goals Advancing Asia

WHAT AXIATA DO?

• Axiata’s primary business is in investment holding and the provision of telecommunication and consultancy services on an international scale.

• Their main focus being emerging markets in Asia, some with low mobile penetration in South and Southeast Asia.

GOODS AND SERVICES PRODUCED BY AXIATA

COUNTRY LOGO PRODUCTS

Malaysia Celcom Celcom BroadbandKolonyXpaxMagic SimFIRST Postpaid PlanCelcom ESCAPE

Indonesia XL Xcloud - Server - Storage

Singapore M1 M1 BroadbandLong Term Evolution (LTE)

Nepal Ncell Axiata Roam‘Call Ayo Paisa Payo’ (International calls that will receive attractive bonus balance)

AXIATA SUBSIDIARIES

BANGLADESH

PAKISTAN

INDONESIA

NEPAL

INDIA

MALAYSIA

SINGAPORE

SRI LANKA CAMBODIA

TRAINING ROLE

ORGANIZATION

• Achieve their long-term goal

• Employees loyalty

EMPLOYEES• Team spirit• Confidence• New skills• Adaptability• Increase productivity• Increase morale

TRAINING PRACTICE IN AXIATA COMPANY

• Influence by employee feedback• Practice equality opportunity among employee• Emphasis exceptional performance and integrity• Training that will build a strong cultural within

organizational• Training that continues to strengthen n groom talent• Ensuring talent continues drive on their company.

Training Design Process

1. Need Assessment– Pre-screening, face to face interview, online

assessment, in-tray assessment and executive interview.

2. Readiness For Training– Course1: Self development– Course2: execution of strategy plan– Course3: business acumen

3. Create learning environment– Know the scope they need to learn– Meaningful training content– Opportunities to practice and continuously

attempt learning4. Transfer of training

– Axiata War Game / business Simulation games

– Factors of transfer of trainingManagers supportOpportunity to performTechnological supportOrganizational environment

5. Develop evaluation plan– Reaction outcomes– Cognitive outcomes– Behavior-skill outcomes– Affective outcomes– Result outcomes

6. Selecting training method– On-the-job training

CoachingmentoringJob instruction techniques

7.Monitor and evaluate the program– Performance reporting

■Senior Leadership Team (SLT) meeting

■Major issues■Key Performance Indicator (KPI)

performance– Skim Latihan 1 Malaysia (SL1M)

TRAINING CHALLENGES IN AXIATA

Language barriers

Organizational resistance to learning

The professional challenges

Increasing a cost

Limited involving among employees

WHO RECEIVED THE TRAINING?

Graduates- Minimum second class upper or CGPA 3.3- Undergoing intensive training- Focusing on technology, sales, marketing, finance, and

strategy

The Employees- Training to develop their capabilities and commitment- Responsible to attract, develop, and retain the best

employee

TRAINING PROVIDED BY AXIATA

Celcom Axiata Management Trainee Program (CAMT)- The purpose of the program is to identify young

talented individuals who have just graduated that can lead and take the Celcom business to new levels.

- Especially for the fresh graduates.- CAMT training is divided to 3 stages

Skim Latihan 1 Malaysia (SL1M)- The aim is to develop and train Malaysian to acquire soft skills and the on job skills and help them prepare to enter the workforce.- Priority have been set to underprivileged graduates from a poor family background, rural area, and urban poor.

A joint program with INSEAD- The program aim is to strengthen and grooming the employee.

RECOMMENDATIONVolunteerism to all subsidiaries

Change “One-size-fits-all” Approach

Bilingual workshops

Job rotation