Axe Deodorant Communication Plan

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    AXE Deodorant Communication Plan

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    Executive Summary

    Axe will be repositioning its Axe deodorant from its current target market of 15-25 young men,

    to 40 to 65 year old men. This will be done by moving away from the currently used sexual

    attraction based brand image, and shifting towards a message that promotes male inner-confidence. Axe has been granted a 12 million dollar budget for this communications campaign

    to change the perceived brand image in the Canadian market.

    To achieve this shift is brand positioning, Axe will be utilizing an advertising campaign that

    involves television and radio commercials, newspaper and magazine advertisements, as well as

    out of home and unique public advertising. The adverting campaign will be set into two 3 month

    phases, phase 1 beginning circulation in June 2013, and phase 2 beginning circulation in October

    2013. Phase 1 will focus on building up interest and intrigue on the new image of the Axe brand,while phase 2 will actually show comparisons between Axe users and non-Axe users.

    A promotions campaign will also be conducted across the Canadian market, in their five major

    cities which are Vancouver, Calgary, Toronto, Ottawa, and Montreal. These areas will have

    promotional 2 man teams touring grocery and super stores, engaging consumers who fit the

    target market, giving out samples, and conducting market research. This promotional campaign

    will occur during Phase 1 of the advertising campaign.

    A public relations campaign will also take place in both phase 1 and phase 2. In phase 1, Axe

    will host a public speaking conference, known as the Confidence Conference, which will be

    hosted in four of the major cities, with guest speakers and seminars. In Phase 2, Axe will conduct

    a charity for homeless shelters and families in need. This will be known as the You and Axe

    Give Back! charity drive, where Axe will donate an Axe product to these groups for every Axe

    product purchased by a consumer. The overall message will be that everyone deserves to feel

    clean and confident, so Axe is going to help with that.

    This overall repositioning by Axe aims to unify a companywide shift into a new target market,

    and also redefine Axes brand image. The advertising, promotional, and public relations

    campaign all hope to acquire the attention, desire, purchases, and overall loyalty of men aged 40

    to 65.

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    Axe Deodorant Proposed Target Market, Positioning, Communications Objectives and

    Strategies

    a) Proposed Target Market:

    Consumer Characteristics Buying SituationsDEMOGRAPHIC AWARENESS and INTENTIONS

    Age: 40-65 years old

    Product Knowledge: Identify the product as a

    mature source of deodorant, easy to apply, long

    lasting effects, and generating innerconfidence.

    Birth Era: Baby Boomer Generation BEHAVIOUR

    Gender: Heterosexual Males Involvement: Low involvement, habitual purchase

    Life Stage: Middle aged men currently in or

    approaching self-actualization stage

    Dissatisfied Customers may be inclined to change

    brands on next purchase

    Martial Status: Single, married, in a relationship, or

    divorced BENEFITS SOUGHT

    Race: Any race or ethnic Decent

    Product Feature: Quick and easy application,

    favourable scent, attractive packaging, long lasting

    scent (freshness)

    GEOGRAPHIC Needs/Wants: Favourable and long lasting scent

    City Size: Large urban city to small rural towns OUTLET TYPES

    Region: Predominantly North America

    In-Store: Focus Heavily on grocery stores, drug

    stores, and major chain (Wal-Mart, Metro, etc.)

    PSYCHOGRAPHIC

    Direct: Products can also be purchased online

    through many websites (Amazon, EBay, etc.)

    Culture: Mainstream North American Culture USAGE

    Lifestyle: Comfortable living, independent, settled

    down Usage Rate: Daily usage

    Personality: The everyday working man focused

    heavily on work as opposed to social development,

    set in their ways

    User Status: User must re-purchase product

    monthly

    Social Class: Middleclass

    Values: Social norms, self-actualization stage, and

    regaining youth (40 is the new 30)

    SOCIOECONOMICS

    Education: High level of education (University

    Graduate/Post-Graduate)

    Income: Middle to high income, (able to live

    comfortably)

    Occupation: Full time employment, Career based,

    professionals

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    b) Proposed Positioning

    - Axe deodorant is positioned as a strong, long lasting, fresh deodorant that breeds

    innerconfidence to conquer outersituations, for the everyday man.

    c) Proposed Communications Objectives

    - To form a distinction in 85% of targeted consumers awareness of Axe over its

    direct competition by the first quarter of 2014.

    - To build a brand image of confidence focused on personal success, with 75% of

    the target market by the second quarter of 2014.

    - To be the deodorant of choice within 65% of the evoked set of target audience by

    the third quarter of 2014.

    -To generate brand loyalty within 60% of the target audience by third quarter of

    2014.

    d) Proposed Communications Strategies

    The new Axe image will utilize multiple aspects of the promotional mix to achieve the proposed

    communication objectives

    a. Advert ising Campaign

    The majority of the new Axe campaign will revolve around heavy advertising through major

    promotional channels.

    i. The first promotional channel will be through a series of television

    commercials. A national television commercial will help form distinction

    for the brand as well as develop the new brand image and awareness. The

    television commercial will be aired on networks such as TSN, CBC, and

    Global.

    ii. A national print promotion will follow the television commercials. The

    print advertisements, much like the television advertisements, will help

    form distinction for the brand as well as develop the new brand image and

    awareness. The print advertisements will be focused on major

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    publications such as Forbes, Car and Driver, Sports Illustrated, and

    National newspapers such as the Globe and Mail. Print advertisements

    will also be seen through major urban city newspapers like the Toronto

    Star. This promotional campaign will be focused on the target market

    mainly in the urban areas of Canada.

    iii. Out of Home promotion will be focused heavily in the metropolitan areas

    in Canada. Similar to both the television commercial and the print

    advertisements, these out of home promotions are focused to increase

    brand image and awareness as well as create a distinction with the Axe

    brand over its competition. These promotional efforts will be focused on

    billboards and shopping malls in major metropolitan cities. The new Axe

    effect will also follow Axes tradition of unique out of home ads , however

    these will be focused on the new positioning of confidence.

    iv. Radio broadcast commercials will be the final advertising promotional

    effort. Like all other advertisements, the radio will generate an increase in

    brand awareness and image, as well as generating a distinction with the

    Axe brand over its competition. These stations include: CKNWAM980 in

    Vancouver, 660News in Calgary, 680News in Toronto, 1310News in

    Ottawa, and CJAD800AM in Montreal. Seeing as many working men

    drive to and from work, the Axe brand will be heard during the traffic

    hours throughout the day having a direct target on the desired audience of

    males.

    b. Promotion campaign

    i. The Axe brand will have sample booths set up throughout all major

    distribution chains such as Wal-Mart, focusing on the heavily populated

    metropolitan areas, as well as through close suburban towns. These

    booths will have mini take home samples of Axe deodorant sprays and

    sticks. There will also be information on the new position, and the new

    testimonial promotion challenge (see part ii of this section). The sample

    booths will define the Axe brand with the target audience and make it their

    brand of choice. The booths will be run by mature male and female teams

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    that will be able to deliver product benefits in a way that relates to the

    target audience.

    ii. A consumer driven promotion will be created based on consumer

    testimonials about how they applied their new found confidence to their

    everyday life. The tagline of the promotion will be what have you

    conquered with your new found confidencethe NEW Axe effect. This

    promotion will allow the target market to relate to the new axe effect

    brand and make this the brand of choice as well as increase brand loyalty.

    There will be select winners that will be entered in a draw for many

    different adventurous prizes, which include: sky diving, bungee jumping, a

    day on the sports track, as well as a cash grand prize and a chance to

    appear in a commercial.