AWWA BookstoreCatalog 2007.pdf

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    The worlds most comprehensive catalog of water and wastewater publications

    07B O O K S T O R E

    C A T A L O G

    W I N T E R

    The Authoritative Resource on Safe Water

    Advocacy

    Communications

    Conferences

    Education and Training

    Science and Technology

    Sections

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    The future of safe

    water takes vision.

    Sharpen yourfocus at ACE07.

    The water industry, with its growing demands, dynamic

    challenges, and increasing complexities, requires water

    professionals that are more innovative, more efficient,

    and more prepared than ever before.

    WHATS YOURS?

    June 2428, 2007

    Metro Toronto Convention Centre

    Toronto, Ontario, Canada

    Register at www.awwa.org/ace07

    The Authoritative Resource on Safe Water

    THE FUTURE

    TAKES VISION.

    SEE YOU IN TORONTO!

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    AWWA Bookstore Catalog www.awwa.org 1.800.926.7337 1

    Welcome to the AWWABookstore Catalog

    Jack Hoffbuhr,

    AWWA Executive Director

    Your mission is the protection of public health. It is a mission of the highest calling, butone that requires an enormous amount of knowledge and learning to achieve. There

    are more than 500 publications in this catalog, representing the efforts of thousands

    of your colleagues around the world and millions of hours of research and writing.

    Welcome to the worlds largest water-information pipeline. Share your knowledge.

    Jack W. Hoffbuhr

    Executive Director

    American Water Works Association

    The following AWWA sections

    publish a variety of books and

    other publications that may

    be purchased directly from them.

    Western Canada Section301 14th Street N.W., Suite 203

    Calgary, AB T2N 2A1, Canada

    403.283.2003

    www.wcsawwa.net

    Ontario Water Works AssociationA Section of AWWA

    45 23rd Street

    Toronto, ON M8V 3M6, Canada

    905.530.2200

    www.owwa.com

    Pacific Northwest Section

    PO Box 2050

    Clackamas, OR 97015-2050

    503.760.6460

    www.pnws-awwa.org

    New England Water Works Association125 Hopping Brook Road

    Holliston, MA 01746-1471

    508.893.7979

    www.newwa.org

    CaliforniaNevada Section10574 Acacia Street, Suite D6

    Rancho Cucamonga, CA 91730

    909.481.7200

    www.ca-nv-awwa.org

    AWWA Section Publications

    Want it fast? You can order all your technical books, manuals,

    CD-ROMs, AWWA Standards, and training videos online, day or

    night, from the American Water Works Association Bookstore.

    Your order will ship the next dayand many times the same day:

    you can also download AWWA Standards and many other products.

    Browse hundreds of the worlds finest technical publications for

    the drinking water professional. Click on Specials for limited-time

    discounts on many of our most popular items. Its New shows you

    all the newest, hot-off-the-press products from AWWA.

    For easy payment, AWWA accepts Visa, MasterCard, Discover, and

    American Express. Save time. Order online at the AWWA Bookstore.

    www.awwa.org/bookstore

    Save time,order online

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    The Authoritative Resource on Safe Water SM

    Advocacy

    Communications

    Conferences

    Education and Training

    Science and Technology

    Sections

    Greater than the Sum ofOur 60,000+ Parts

    AWWA Service Provider members

    manufacturers, engineering firms,

    distributors, and contractors are

    vitally important to the mission

    of water and wastewater utilities,

    assuring public health and safety.

    Service Provider members advance

    water and wastewater treatment

    technology to the benefit of people

    in North America and beyond.

    At AWWA, our job is to help service

    providers like you stay on top of the

    water business. So why not put our

    125 years in the water business to

    work for you?www.awwa.org.

    Advocacy

    Communications

    Conferences

    Education and Training

    Science and Technology

    Sections

    The Authoritative Resource on Safe Water

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    AWWA Bookstore Catalog www.awwa.org 1.800.926.7337 3

    Welcome to the AWWABookstore Catalog

    AWWA Onlinewww.awwa.org

    The AWWA Web site links

    members to AWWA services

    and colleagues around the

    world. With discussion

    forums, member activity,

    and upcoming event

    announcements, our Web site

    is yet another vital link AWWA

    provides to the worldwide

    drinking water community.

    Ordering1. Online

    www.awwa.org/bookstore

    2. Fax

    Fax your order to

    AWWA Customer Service

    at 303.347.0804

    3. Mail

    Complete the order

    form and mail to

    AWWA Customer Service6666 W. Quincy Ave.

    Denver, CO 80235-3098

    4. Phone

    US and Canada

    1.800.926.7337

    Others 303.794.7711

    AWWA Standards 4

    Standards and Manual Sets 11

    Manuals of Water Supply Practices 14

    Distribution Systems 28

    Quality/Treatment 44

    Utility Management 78

    Security/Safety 95

    Operator Safety Training 101

    General References 109

    Resources/Conservation 114

    Operator Training

    Operator Certification Training 124

    Water Supply Operations Training Series 128

    Consumer/Youth Education

    Bill Stuffers 133

    Consumer and Youth Education 138

    Wastewater 149

    Order Forms/Ordering Information 154

    Title Index

    Subject Index

    Other AWWA Products and Services

    Annual Conference Inside Front Cover, 16, Back Cover

    Benchmarking 137

    Career Center 160

    Conferences and Workshops Inside Back CoverDownload Center 56, 113

    Educational Programs 148

    Membership 27, 43, 134

    Only Tap Water Delivers 94

    Partnership for Safe Water 13

    Seminars 108

    Standards 132

    Standard Methods 122

    Utility Quality Programs 123

    Table of Contents

    AWWA MembershipJoin AWWA when you place

    your catalog order and receive

    member pricing! Theres never

    been a better time to join

    AWWA. If youd like to join

    your voice with ours, see the

    membership application in

    this catalog.

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    4 AWWA Bookstore Catalog www.awwa.org 1.800.926.7337

    AWWA

    Standards

    AWWA Standards

    For over a century, AWWA has developed

    consensus standards for products used in thetreatment and supply of potable water. Water

    professionals worldwide recognize AWWA

    standards as the Standard for Quality.

    Now downloadable!If you need an AWWA standard right away,

    just download it! AWWA standards are

    downloadable at www.awwa.org/bookstore.

    AWWA Standards Library SetThis is it. The only source you need for the most

    complete and timely information on all of your

    waterworks products. Purchased individually at

    member price, youd spend more than $5,300

    to get all the standards. You get this complete

    set for just $1,595 member price ($2,995 retail),

    and that includes free updates for a full year.

    Thats an unbeatable value! Available in print

    or CD-ROM.

    Put more than 140 AWWA standards in 22categories at your fingertips.

    n Wells n Steel pipe nService lines

    n Asbestoscement pipe n Disinfection chemicals n Pumping

    n Fluoridation chemicals n Disinfection of facilities n Taste and odor control

    n Filtration media n Concrete pipe n Plastic pipe

    n Valves and hydrants n Coagulation chemicals n Plant equipment

    n Ductile-iron pipe and fittings n Meters n Utility Management

    n Softening chemicals n Storage

    n Pipe installation n Scale control and corrosion control chemicals

    PRINT No. 49000 (Updated four times a year)Retail $2,995 Member Price $1,595

    *Prices for single user CD. Multiuser prices higher. Call for quote.

    Just look at what you get in your AWWAstandards set:

    n Complete set of AWWA standards

    n One-year AWWA standards subscription

    n Seven heavy-duty, post-type binders to hold all your

    AWWA standards

    n Plastic-laminated binder index tabs to keep your AWWA

    standards organized

    n AWWA Standards at Work Every Day video

    Standards subscriptions saves 70%!You save 70% with a subscription, compared to purchasing all of the revised standards separately. Plus, you are assured

    of having the most current AWWA standards. Each year you will receive an invoice to continue your AWWA standards

    subscription. Approximately 2530 AWWA standards are revised each year. Renewal $460 members, $2,995

    nonmembers. Multiuser CD renewal prices higher. Call for quote.

    CD-ROM No. 40000 (Updated twice a year)Retail $2,995* Member Price $1,595*

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    AWWA Bookstore Catalog www.awwa.org 1.800.926.7337 5

    AWWAStandards

    Standards BinderSpecially designed, vinyl-covered, post-type binders.

    Seven binders are needed to hold all AWWA standards.

    No. 49005 Retail $33 ea. Member Price $22 ea.

    Binder Index TabsComplete set of plastic laminated index tabs

    for AWWA standards binders.

    No. 47103 Retail $15 Member Price $10

    DESIGNATION NAME CAT. NO. RETAIL MEMBER

    SOURCE

    Groundwater and Wells

    A100-06 Water Wells 41100 $68 $45

    TREATMENTFiltration Media

    B100-01 Granular Filter Material 42100 $51 $34

    B101-01 Precoat Filter Media 42101 $51 $34

    B102-04 Manganese Greensand for Filters 42102 $51 $34

    Softening

    B200-03 Sodium Chloride 42200 $51 $34

    B201-03 Soda Ash 42201 $51 $34

    B202-02 Quicklime and Hydrated Lime 42202 $51 $34

    Disinfection Chemicals

    B300-04 Hypochlorites 42300 $51 $34

    B301-04 Liquid Chlorine 42301 $51 $34

    B302-05 Ammonium Sulfate 42302 $51 $34

    B303-05 Sodium Chlorite 42303 $51 $34

    B304-05 Liquid Oxygen for Ozone Generation 42304 $51 $34

    B305-06 Anhydrous Ammonia 42305 $51 $34

    Coagulation

    B402-05 Ferrous Sulfate 42402 $51 $34

    B403-03 Aluminum SulfateLiquid, Ground, or Lump 42403 $51 $34

    B404-03 Liquid Sodium Silicate 42404 $51 $34

    B405-06 Sodium Aluminate 42405 $51 $34

    B406-06 Ferric Sulfate 42406 $51 $34

    B407-05 Liquid Ferric Chloride 42407 $51 $34

    B408-03 Liquid Polyaluminum Chloride 42408 $51 $34

    B451-04 Poly (Diallyldimethylammonium Chloride) 42451 $51 $34

    B452-06 EPI-DMA Polyamines 42452 $51 $34

    B453-06 Polyacrylamide 42453 $51 $34

    Scale and Corrosion Control

    B501-03 Sodium Hydroxide (Caustic Soda) 42501 $51 $34

    B502-05 Sodium Polyphosphate, Glassy (Sodium Hexametaphosphate) 42502 $51 $34

    B503-05 Sodium Tripolyphosphate 42503 $51 $34

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    8 AWWA Bookstore Catalog www.awwa.org 1.800.926.7337

    AWWA

    Standards

    AWWA Standards

    DESIGNATION NAME CAT. NO. RETAIL MEMBER

    PIPE AND ACCESSORIESConcrete Pipe

    C300-04 Reinforced Concrete Pressure Pipe, Steel-Cylinder Type 43300 $59 $39

    C301-99 Prestressed Concrete Pressure Pipe, Steel-Cylinder Type 43301 $59 $39

    C302-04 Reinforced Concrete Pressure Pipe, Noncylinder Type 43302 $59 $39

    C303-02 Concrete Pressure Pipe, Bar-Wrapped, Steel-Cylinder Type 43303 $59 $39

    C304-99 Design of Prestressed Concrete Cylinder Pipe 43304 $68 $45

    AsbestosCement Pipe

    C400-03 AsbestosCement Pressure Pipe, 4 In. Through 16 In.(100 mm Through 400 mm), for Water Distribution Systems 43400 $59 $39

    C401-03 The Selection of AsbestosCement Pressure Pipe, 4 In. Through16 In. (100 mm Through 400 mm), for Water Distribution Systems 43401 $59 $39

    C402-05 AsbestosCement Transmission Pipe, 18 In. Through 42 In.(450 mm Through 1,050 mm), for Water Supply Service 43402 $59 $39

    C403-05 The Selection of AsbestosCement Transmission Pipe,Sizes 18 In. Through 42 In. (450 mm Through 1,050 mm),for Water Supply Service 43403 $68 $45

    Valves and Hydrants

    C500-02 Metal-Seated Gate Valves for Water Supply Service 43500 $59 $39

    C502-05 Dry-Barrel Fire Hydrants 43502 $59 $39

    C503-05 Wet-Barrel Fire Hydrants 43503 $59 $39

    C504-06 Rubber-Seated Butterfly Valves 43504 $59 $39

    C507-05 Ball Valves, 6 In. Through 48 In. (150 mm Through 1,200 mm) 43507 $59 $39

    C508-01 Swing-Check Valves for Waterworks Service,

    2 In. (50 mm) Through 24 In. (600 mm) NPS 43508 $59 $39

    C509-01 Resilient-Seated Gate Valves for Water Supply Service 43509 $59 $39

    C510-97 Double Check Valve Backflow-Prevention Assembly 43510 $59 $39

    C511-97 Reduced-Pressure Principle Backflow-Prevention Assembly 43511 $59 $39

    C512-04 Air Release, Air/Vacuum, and Combination Air Valves

    for Waterworks Service 43512 $59 $39

    C513-05 Open-Channel, Fabricated Metal Slide Gates and Open-Channel,

    Fabricated-Metal Wier Gates 43513 $59 $39C515-01 Reduced-Wall, Resilient-Seated Gate Valves

    for Water Supply Service 43515 $59 $39

    C517-05 Resilient-Seated Cast-Iron Eccentric Plug Valves 43517 $59 $39

    C540-02 Power-Actuating Devices for Valves and Slide Gates 43540 $59 $39

    C550-05 Protective Interior Coatings for Valves and Hydrants 43550 $59 $39

    C560-00 Cast Iron Slide Gates 43560 $59 $39

    C561-04 Fabricated Stainless Steel Slide Gates 43561 $59 $39

    C563-04 Fabricated Composite Slide Gates 43563 $59 $39

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    AWWA Bookstore Catalog www.awwa.org 1.800.926.7337 9

    AWWAStandards

    DESIGNATION NAME CAT. NO. RETAIL MEMBER

    PIPE INSTALLATION

    C600-05 Installation of Ductile-Iron Water Mains and Their Appurtenances 43600 $59 $39

    C602-06 CementMortar Lining of Water Pipelines In Place4 In. (100 mm) and Larger 43602 $59 $39

    C603-05 Installation of AsbestosCement Pressure Pipe 43603 $59 $39

    C605-05 Underground Installation of Polyvinyl Chloride (PVC) Pressure Pipeand Fittings for Water 43605 $59 $39

    C606-04 Grooved and Shouldered Joints 43606 $59 $39

    DISINFECTION OF FACILITIES

    C651-05 Disinfecting Water Mains 43651 $59 $39

    C652-02 Disinfection of Water-Storage Facilities 43652 $59 $39

    C653-03 Disinfection of Water Treatment Plants 43653 $59 $39

    C654-03 Disinfection of Wells 43654 $59 $39

    METERS

    C700-02 Cold-Water MetersDisplacement Type, Bronze Main Case 43700 $59 $39

    C701-02 Cold-Water MetersTurbine Type, for Customer Service 43701 $59 $39

    C702-01 Cold-Water MetersCompound Type 43702 $59 $39

    C703-96 (R04) Cold-Water MetersFire-Service Type 43703 $59 $39

    C704-02 Propeller-Type Meters for Waterworks Applications 43704 $59 $39

    C706-96 (R05) Direct-Reading, Remote-Registration Systems for Cold-Water Meters 43706 $59 $39

    C707-05 Encoder-Type Remote-Registration Systems for Cold-Water Meters 43707 $59 $39

    C708-05 Cold-Water MetersMultijet Type 43708 $59 $39

    C710-02 Cold-Water MetersDisplacement Type, Plastic Main Case 43710 $59 $39

    C712-02 Cold Water MetersSinglejet Type 43712 $59 $39

    C713-05 Cold Water MetersFluidic-Oscillator Type 43713 $59 $39

    C750-03 Transit-Time Flowmeters in Full Closed Conduits 43750 $59 $39

    SERVICE LINES

    C800-05 Underground Service Line Valves and Fittings 43800 $59 $39

    PLASTIC PIPE

    C900-97 Polyvinyl Chloride (PVC) Pressure Pipe, and Fabricated Fittings, 4 In.Through 12 In. (100 mm Through 300 mm), for Water Distribution 43900 $59 $39

    C901-02 Polyethylene (PE) Pressure Pipe and Tubing, In. (13 mm)Through 3 In. (76 mm), for Water Service 43901 $59 $39

    C903-05 PolyethyleneAluminumPolyethylene & Cross-linked Polyethylene

    AluminumCross-linked Polyethylene Composite Pressure Pipes, In. (12 mm) Through 2 In. (50 mm), for Water Service 43903 $59 $39

    C904-06 Cross-Linked Polyethylene (PEX) Pressure Pipes, 1/2 In. (12mm)Through 3 In. (76mm) for Water Services 43904 $59 $39

    C905-97 Polyvinyl Chloride (PVC) Pressure Pipe and Fabricated Fittings,14 In. Through 48 In. (350 mm Through 1,200 mm),

    for Water Transmission and Distribution 43905 $59 $39

    C906-99 Polyethylene (PE) Pressure Pipe and Fittings, 4 In. (100 mm)

    Through 63 In. (1,575 mm), for Water Distribution and Transmission 43906 $59 $39

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    AWWA

    Standards

    AWWA Standards

    DESIGNATION NAME CAT. NO. RETAIL MEMBER

    PLASTIC PIPE

    C907-04 Injection-Molded Polyvinyl Chloride (PVC) Pressure Fittings for

    Water4 In. Through 12 In. (100 mm Through 300 mm) for

    Water Distribution 43907 $59 $39

    C908-01 Self-Tapping Saddle Tees for Use on PVC Pipe 43908 $59 $39

    C909-02 Molecularly Oriented Polyvinyl Chloride (PVCO) Pressure Pipe, 4 In.Through 24 In. (100 mm Through 600 mm), for Water Distribution 43909 $59 $39

    C950-01 Fiberglass Pressure Pipe 43950 $68 $45

    STORAGE

    D100-05 Welded Carbon Steel Tanks for Water Storage 44100 $74 $49

    D102-03 Coating Steel Water-Storage Tanks 44102 $59 $39

    D103-97 Factory-Coated Bolted Steel Tanks for Water Storage 44103 $68 $45

    D104-04 Automatically Controlled, Impressed-Current CathodicProtection for the Interior of Steel Water Tanks 44104 $59 $39

    D110-04 Wire- and Strand-Wound, Circular, Prestressed Concrete Water Tanks 44110 $68 $45

    D115-06 Circular Prestressed Concrete Water TanksWith Circumferential Tendons 44115 $68 $45

    D120-02 Thermosetting Fiberglass-Reinforced Plastic Tanks 44120 $59 $39

    D130-02 Flexible-Membrane Cover Materials for Potable Water Application 44130 $59 $39

    PLANT EQUIPMENT

    F101-02 Contact-Molded, Fiberglass-Reinforced Plastic Wash

    Water Troughs and Launders 46101 $59 $39

    F102-02 Matched-Die-Molded, F iberglass-Reinforced PlasticWeir Plates, Scum Baffles, and Mounting Brackets 46102 $59 $39

    UTILITY MANAGEMENT

    G100-05 Water Treatment Plant Operation and Management 47100 $51 $34

    G200-04 Distribution Systems Operation and Management 47200 $51 $34

    Select ANSI/AWWA Standards for Small SystemsCan a small water system with a limited budget and few employees meet and even exceed

    the highes t standards of water utility practice? The answer is yesif you follow the speci ficrecommendations of these five ANSI/AWWA standards specially selected as the most useful

    for water systems of 5,000 customers or less:

    A100 Standard for Water Wells

    B300 Standard for Hypochlorites

    C651 Standard for Disinfecting Water Mains

    C652 Standard for Disinfection of Water Storage Facilities

    G200 Standard for Distribution Systems Operation and Management

    Bound into a handy book, these standards are indispensable for any small water system.

    No. 20611 Retail $135 Member Price $90

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    AWWA Bookstore Catalog www.awwa.org 1.800.926.7337 11

    Standards

    andManualsSets

    Standardsand Manuals Sets

    Standard and Manuals SetsSave20%on these

    custom setsof AWWA standards

    and manuals.

    PVC Pipe Set30023 PVC PipeDesign and Installation (M23)

    C605-05 Underground Installation of PolyvinylChloride (PVC) Pressure Pipe and

    Fittings for WaterC900-97 Polyvinyl Chloride (PVC) Pressure Pipe,

    and Fabricated Fittings, 4 In. Through12 In. (100 mm Through 300 mm),for Water Distribution

    C905-97 Polyvinyl Chloride (PVC) Pressure Pipeand Fabricated Fittings, 14 In. Through48 In. (350 mm Through 1,200 mm),for Water Transmission and Distribution

    C907-04 Polyvinyl Chloride (PVC) Pressure Fittingsfor Water4 In. Through 12 In. (100 mm

    Through 300 mm)

    C908-01 Self Tapping Saddle Tees for Use onPVC Pipe

    C909-02 Molecularly Oriented Polyvinyl Chloride(PVCO) Pressure Pipe, 4 In. Through24 In. (100 mm Through 600 mm),for Water Distribution

    No. PVC Retail $318 Member Price $212

    Concrete Pressure Pipe Set30009 Concrete Pressure Pipe(M9)

    C300-04 Reinforced Concrete Pressure Pipe,Steel-Cylinder Type

    C301-99 Prestressed Concrete Pressure Pipe,Steel-Cylinder Type

    C302-04 Reinforced Concrete Pressure Pipe,Noncylinder Type

    C303-02 Concrete Pressure Pipe, Bar-Wrapped,Steel-Cylinder Type

    C304-99 Design of Prestressed Concrete CylinderPipe

    No. CONCRETE Retail $313 Member Price $209

    Ductile-Iron Pipe Set30041 Ductile-Iron Pipe and Fittings(M41)

    C104/A21.3-03 CementMortar Lining for Ductile-IronPipe and Fittings for Water

    C105/A21.5-05 Polyethylene Encasement for Ductile-IronPipe Systems

    C110/A21.10-03 Ductile-Iron and Gray-Iron Fittingsfor Water

    C111/A21.11-00 Rubber-Gasket Joints for Ductile-IronPressure Pipe and Fittings

    C115/A21.15-05 Flanged Ductile-Iron Pipe With Ductile-Iron or Gray-Iron Threaded Flanges

    C116/A21.16-03 Protective Fusion-Bonded Epoxy Coatingsfor the Interior and Exterior Surfacesof Ductile-Iron and Gray-Iron Fittingsfor Water Supply Service

    C150/A21.50-02Thickness Design of Ductile-Iron Pipe

    C151/A21.51-02 Ductile-Iron Pipe, Centrifugally Cast,for Water

    C153/A21.53-06 Ductile-Iron Compact Fittingsfor Water Service

    C600-05 Installation of Ductile-Iron Water Mainsand Their Appurtenances

    C606-04 Grooved and Shouldered Joints

    No. DUCTILE Retail $606 Member Price $404

    Flexible-Membrane Storage Set30025 Flexible-Membrane Covers and Linings

    for Potable-Water Reservoirs(M25)

    D130-02 Flexible-Membrane Materials for PotableWater Applications

    No. STORAGE Retail $101 Member Price $67

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    StandardsandManualsSets Standards

    and Manuals Sets

    Meters Set

    30006 Water MetersSelection, Installation,Testing, and Maintenance(M6)

    30033 Flowmeters in Water Supply(M33)

    C700-02 Cold-Water MetersDisplacement Type,Bronze Main Case

    C701-02 Cold-Water MetersTurbine Type,for Customer Service

    C702-01 Cold-Water MetersCompound Type

    C703-96 (R04) Cold-Water MetersFire Service Type

    C704-02 Propeller-Type Meters for WaterworksApplications

    C706-96 (R05) Direct-Reading, Remote-RegistrationSystems for Cold-Water Meters

    C707-05 Encoder-Type Remote-RegistrationSystems for Cold-Water Meters

    C708-05 Cold-Water MetersMultijet Type

    C710-02 Cold-Water MetersDisplacement Type,Plastic Main Case

    C712-02 Cold-Water MetersSinglejet Type

    C713-05 Cold-Water Meters-Fluidic-Oscillator Type

    C750-03 Transit-Time Flowmeters in Full ClosedConduits

    No. METERS Retail $693 Member Price $462

    Backflow Set30014 Recommended Practice for Backflow

    Prevention and Cross-Connection Control(M14)

    C510-97 Double Check Valve Backflow-PreventionAssembly

    C511-97 Reduced-Pressure Principle Backflow-Prevention Assembly

    No. BACKFLOW Retail $171 Member Price $114

    Fire Hydrants Set30017 Installation, Field Testing, and

    Maintenance of Fire Hydrants(M17)

    C502-05 Dry-Barrel Fire Hydrants

    C503-05 Wet-Barrel Fire Hydrants

    No. HYDRANTS Retail $165 Member Price $110

    Valves Set

    30044 Distribution Valves: Selection, Installation,Field Testing, and Maintenance(M44)

    30049 Butterfly Valves: Torque, Head Loss, andCavitation Analysis(M49)

    30051 Air-Release, Air/Vacuum, and CombinationAir Valves(M51)

    C500-02 Metal-Seated Gate Valves for WaterSupply Service

    C504-06 Rubber-Seated Butterfly Valves

    C507-05 Ball Valves, 6 In. Through 48 In.(150 mm Through 1,200 mm)

    C508-01 Swing-Check Valves for WaterworksService, 2 In. (50 mm) Through 24 In.(600 mm) NPS

    C509-01 Resilient-Seated Gate Valvesfor Water Supply Service

    C512-04 Air Release, Air/Vacuum, and CombinationAir Valves for Waterworks Service

    C515-01 Reduced-Wall, Resilient-Seated GateValves for Water Supply Service

    C540-02 Power-Actuating Devices for Valvesand Slide Gates

    C550-05 Protective Interior Coatings

    for Valves and HydrantsC800-05 Underground Service Line Valves and Fittings

    No. VALVES Retail $642 Member Price $428

    Wells & Groundwater Set30021 Groundwater(M21)

    A100-06 Water Wells

    No. WELLS Retail $138 Member Price $92

    Steel Tanks Set30042 Steel Water-Storage Tanks(M42)

    D100-05 Welded Carbon Steel Tanks forWater Storage

    D102-03 Coating Steel Water-Storage Tanks

    D103-97 Factory-Coated Bolted Steel Tanks forWater Storage

    D104-04 Automatically Controlled, Impressed-Current Cathodic Protection for theInterior of Steel Water Tanks

    No. TANKS Retail $291 Member Price $194

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    AWWA Bookstore Catalog www.awwa.org 1.800.926.7337 13

    Standards

    andManualsSets

    30011 Steel Pipe, A Guide for Designand Installation(M11)

    C200-97 Steel Water Pipe6 In. (150 mm) and Larger

    C203-02 Coal-Tar Protective Coatings and Liningsfor Steel Water PipelinesEnamel and

    TapeHot Applied

    C205-00 CementMortar Protective Lining andCoating for Steel Water Pipe4 In.

    (100 mm) and LargerShop Applied

    C206-03 Field Welding of Steel Water Pipe

    C207-01 Steel Pipe Flanges for Waterworks ServiceSizes 4 In. Through 144 In.

    (100 mm Through 3,600 mm)

    C208-01 Dimensions for Fabricated Steel WaterPipe Fittings

    C209-00 Cold-Applied Tape Coatings for the Exteriorof Special Sections, Connections,

    and Fittings for Steel Water Pipelines

    C210-03 Liquid-Epoxy Coating Systemsfor the Interior and Exterior of Steel

    Water Pipelines

    C213-01 Fusion-Bonded Epoxy Coatingfor the Interior and Exterior of Steel

    Water Pipelines

    C214-00 Tape Coating Systems for the Exteriorof Steel Water Pipelines

    C215-04 Extruded Polyolefin Coatings for the Exterior

    of Steel Water Pipelines

    C216-00 Heat-Shrinkable Cross-Linked PolyolefinCoatings for the Exterior of Special

    Sections, Connections, and Fittings

    for Steel Water Pipelines

    C217-04 Petrolatum, and Petroleum Wax Tape

    Coatings for the Exterior of Connectionsand Fittings for Steel Water Pipelines

    C218-02 Coating the Exterior of Aboveground SteelWater Pipelines and Fittings

    C219-01 Bolted, Sleeve-Type Couplingsfor Plain-End Pipe

    C220-98 Stainless-Steel Pipe, 4 In. (100 mm)and Larger (Includes Addendum C220-99)

    C221-01 Fabricated Steel Mechanical Sl ip-TypeExpansion Joints

    C222-99 Polyurethane Coatings for the Interior and

    Exterior of Steel Water Pipe and Fittings

    C223-02 Fabricated Steel and Stainless SteelTapping Sleeves

    C224-01 Two-Layer Nylon-11-Based PolyamideCoating System for Interior and Exterior

    of Steel Water Pipe, Connections, Fittings,

    and Special Sections

    C225-03 Fused Polyolefin Coating Systems for theExterior of Steel Water Pipelines

    C226-06 Stainless Steel Fittings for WatereworksService, Sizes 1/2 In. Through 72 In.

    (15mm Through 1,800mm)C602-06 CementMortar Lining of Water Pipelines in

    Place4 In. (100 mm) and Larger

    No. STEEL Retail $1,161 Member Price $774

    Steel Pipe Set

    The goal of Partnership for Safe Water is simple:

    to optimize water treatment plant performance

    beyond what is required by regulations.

    Working

    Together

    to Protect

    Americas

    Drinking

    Water You can get more information aboutthe Partnership for Safe Water at:

    www.awwa.org/science/partnership, or e-mail:

    [email protected], or call: 303.347.6169.

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    ManualsofWaterSuppl

    yPractices Manuals of Water

    Supply Practices

    In the day-to-day operation, maintenance,and management of water supply systems,

    operators and managers alike depend

    on fast access to basic principles and

    recommended practices offered by AWWA

    Manuals of Water Supply Practices. Every

    AWWA manual is a consensus document

    that is written and approved by experts

    in municipal water supply. That means

    you can be assured that each manual

    provides best practices for your use.

    The AWWA Manuals Library SetSave 20% when you buy the entire set.

    Order the complete AWWA manuals set and youll always have the

    information you need right at your fingertips!

    No. MANSET Retail $3,260 Member Price $2,194

    Note: The price of the AWWA Manuals Library Set is subject to change, due

    to regularly added new manuals and new revisions to older titles. Set prices

    will always reflect a 20% discount from the total of

    individual manual prices.

    Principles of Water Rates, Fees,and Charges (M1)

    Fifth Edition

    Here is all the water rate information you need in

    one convenient manual. Specifically developedfor water utilities, all the issues associated with

    developing water rates, special fees, and other

    types of charges for your customer classes are

    clearly explained. The manual describes the advantages and

    disadvantages of various rate structures and provides guidance in

    determining water rates and charges that are most relevant to your

    particular utility and community.

    Published by AWWA. Softbound, 341 pp. 2000. ISBN 1583210695.

    No. 30001 Retail $120 Member Price $80

    Instrumentationand Control (M2)

    Third EditionThis manual explains the basic

    principles of electrical power

    distribution, automation, and

    instrumentation of water distribution,

    treatment, and storage systems.

    The operator will be able to examine

    an item of equipment and understand

    what it does, how it works, and the

    functions of its associated devices.

    Chapters cover hydraulic and electrical

    principles, motor controls, measurement

    instruments, visual displays, pumps,

    valves, and digital controls.

    Published by AWWA. Softbound, 225 pp.

    2001. ISBN 158321125X.

    No. 30002 Retail $120Member Price $80

    Complete listing of AWWA Manuals seepage 26. AWWA manuals are downloadableat www.awwa.org

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    tices

    Safety Practices forWater Utilities (M3)Sixth Edition

    This important manual addresses

    safety issues for each of the main

    safety areas encountered in water

    utilities: hazardous materials, vehicles,

    hazardous energy, confined spaces,

    tools, facilities, personal protective

    equipment, construction sites, and

    respiratory equipment. Includes samplesafety forms and safety signs.

    Published by AWWA. Softbound, 151 pp.

    2002. ISBN 158321190X.

    No. 30003 Retail $95Member Price $65

    Water Fluoridation Principlesand Practices (M4)

    Fifth EditionFluoridation treatment of drinking water

    is the addition of removal of fluoride to

    maintain an optimum level to reduce tooth decay.Since fluoridation treatment became common

    practice over 50 years ago, tooth decay has been reduced 40 to 65

    percent. Water Fluoridation Principles and Practices, Fifth Edition, provides

    all the information needed for designing, installing, testing, and operating

    fluoridation systems in drinking water treatment plants.

    Published by AWWA. Softbound, 89 pp. 2004. ISBN 1583213112.

    No. 30004 Retail $90 Member Price $60

    Water MetersSelection,Installation, Testing,and Maintenance (M6)

    Fourth EditionThis manual describes all aspects of

    water meters: types, specification,

    installation, testing, maintenance,and repair. It provides sample record-

    keeping forms, a history of water use

    measurement and the development of

    modern water meters, and is heavily

    illustrated with photos, diagrams, and

    performance specs.

    Published by AWWA. Softbound, 121

    pp. 1999. ISBN 1583210172.

    No. 30006 Retail $90Member Price $60

    Water UtilityManagement (M5)

    Second EditionThis unique manual provides information that is

    unavailable in ordinary business management

    books. It covers all areas of water utility

    management: types of utility governance, regulatory

    framework, stewardship/ethics, organizational structure, financial manage-

    ment, customer service, communications, operations and engineering,

    maintenance, environmental health and safety, security and emergency

    planning, human resources, information systems, and support services.

    Published by AWWA. Softbound, 134 pp. 2004. ISBN 1583213112.

    No. 30005 Retail $95 Member Price $65

    Steel Water Pipe:A Guide for Designand Installation (M11)

    Fourth EditionThis manual is an excellent reference for the

    selection, installation, and maintenance of steel

    water pipe for potable water transmission and

    distribution. Coverage includes history, uses,physical characteristics, manufacture, testing, hydraulics, determination

    of pipe wall thickness, water hammer and pressure surge, external

    loads, supports, pipe joints, fittings and appurtenances, installation,

    and maintenance.

    Published by AWWA. Softbound, 241 pp. 2004. ISBN 1583212744.

    No. 30011 Retail $105 Member Prices $70

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    yPractices Manuals of Water

    Supply Practices

    Emergency Planning for WaterUtilities (M19)Fourth Edition

    This manual presents techniques, forms, and principles

    for developing complete contingency plans for a variety

    of emergencies, from natural disasters to human-

    caused accidents. Find out how to identify the most

    vulnerable portions of your system, depending on

    type of disaster, and how to determine in what ways

    a disruption would likely impact service.

    Published by AWWA. Softbound, 109 pp. 2001.

    ISBN 1583211357.No. 30019 Retail $95 Member Price $65

    Groundwater (M21)Third EditionThis manual covers the practical aspects of using

    groundwater as potable water supply and provides

    a general overview of groundwater hydrology,

    geophysical evaluation, development, well water

    production, and treatment.

    Published by AWWA. Softbound, 207 pp. 2003.

    ISBN 1583211888.

    No. 30021 Retail $105 Member Price $70

    New Edition

    Installation,Field Testing,and Maintenanceof Fire Hydrants(M17)

    Fourth Edition

    Proper installation, testing,

    and maintenance are critical

    for every fire hydrant in your city.

    This manual provides detailed

    instructions for installing,

    testing, and maintaining both

    wet-barrel- and dry-barrel-types

    of fire hydrants. Cutaway

    drawings, photos, step-by-step

    procedures, equipment

    lists, specification charts,

    maintenance schedules, and

    ready-to-use forms provide all

    the information you need to

    keep your fire hydrants workingperfectly at all times.

    Published by AWWA,

    Softbound, 123 pp. 2006.

    ISBN 1583214143.

    No. 30017 Retail $90Member Price $60

    New Edition

    Water Chlorination/ChloraminationPractices and Principles (M20)

    Second Edition

    This manual is a complete information resource

    on the uses of chlorine and chloramines in water

    treatment. Beginning with a brief history of these

    important chemicals, the manual focuses on their

    chemical properties and disinfection mechanisms;

    proper handling, storage, and safety techniques;

    feed equipment types and ancillary equipment;

    chlorine and chloramine disinfection strategies; and

    techniques to minimize the formation of disinfection

    by-products while maintaining adequate disinfection

    and distribution system residual.

    Published by AWWA, 2006, Softbound, 173 pp.

    ISBN 1583214089

    No. 30020 Retail $95 Member Price $65

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    tices

    Sizing Water Service Linesand Meters (M22)

    Second EditionAccurately size customer water service lines

    and water meters with this manual. Coverage

    includes estimating consumer water flows,peak water demands, demand profiling, metering

    equipment, and procedures for calculating service

    lines and meters for optimum water revenue and

    lowest service cost. Numerous tables and sample calculations included.

    Published by AWWA. Softbound, 113 pp. 2003. ISBN 1583212795.

    No. 30022 Retail $90 Member Price $60

    PVC PipeDesign and Installation (M23)Second Edition

    This manual explains the selection, installation, and

    maintenance of PVC pipe for drinking water systems.

    Whether your utility is currently using PVC pipe, or is

    considering its use for the first time, this manual

    provides everything you need to know about this type

    of pipe and fittings for potable water use. Covers PVC

    chemical and abrasion resistance properties, flow

    friction loss, external load factors, internal pressure

    capacities, flexibility ratings, and much more.

    Published by AWWA. Softbound, 167 pp. 2002.

    ISBN 1583211713.

    No. 30023 Retail $105 Member Price $70

    Dual WaterSystems (M24)

    Second EditionHere is your complete

    guidebook for planning,

    design, operations, and

    management of dual

    water systems. This manual

    provides engineering and

    reliability data for designing a dual distribution

    network, financial data, and information on state

    regulations and guidelines for water reuse.

    Water-quality monitoring, storage requirements,

    operations and maintenance also covered.

    Published by AWWA. Softbound, 89 pp. 1994.

    ISBN 0898677459.

    No. 30024 Retail $78 Member Price $53

    Flexible-MembraneCovers and Liningsfor Potable-WaterReservoirs (M25)

    Third EditionThis is a complete technical guide

    for the design, installation, operation,

    and maintenance of flexible-membranecovers and linings for potable water

    reservoirs. Additionally, comparative

    information about different types of

    membranes is included to help you

    evaluate them and choose the right

    type for your use.

    Published by AWWA. Softbound, 39 pp.

    2000. ISBN 1583210709.

    No. 30025 Retail $68Member Price $45

    External Corrosion:Introduction toChemistry andControl (M27)

    Second EditionGain an understanding of

    external pipe corrosion and

    learn how to institute

    a corrosion control program in this practicaloperations manual. The manual explains the

    chemistry of corrosion and how to evaluate a pipe-

    lines corrosion potential by studying soil content,

    pipe material, and other variables. The manual also

    provides information on corrosion protection devices

    for distribution system pipe and storage tanks.

    Published by AWWA. Softbound, 85 pp. 2004.

    ISBN 1583212884.

    No. 30027 Retail $75 Member Price $50

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    yPractices Manuals of Water

    Supply Practices

    Rehabilitation of Water Mains(M28)

    Second EditionGet the guidance you need to decide which

    rehabilitation method is right for your specific

    situationcleaning, lining, or trenchless

    rehabilitation. This manual provides step-by-step

    procedures for all techniques, including flushing,

    cable-attached devices, pigs and other fluid-propelled cleaning devices,

    power-boring devices, cementmortar lining, epoxy lining, conventional

    slip-lining, close-fit slip-lining, cured-in-place lining, and pipe-bursting

    technologies.

    Published by AWWA. Softbound, 65 pp. 2001. ISBN 1583210261.

    No. 30028 Retail $78 Member Price $53

    Water UtilityCapital Financing(M29)

    Second EditionAdequate financing for infrastructure

    no longer means looking primarily

    to federal or state grant funding

    sources. Today an effective financial

    program may encompass a variety

    of approaches to financing

    infrastructure. Written for both

    public and investor-owned utilities,

    the manual discusses traditional

    and innovative utility financingalternatives to meet both short-

    and long-term capital requirements.

    Inflation, growth-related demands,

    the impacts of public pressure to

    keep rates low, and new financing

    options and considerations are

    addressed. Includes Rating

    Agency Requirements.

    Published by AWWA. Softbound,

    87 pp. 1998. ISBN 0898679575.

    No. 30029 Retail $78

    Member Price $53

    Order Onlineat www.awwa.org

    or call 800.926.7337

    fax 303.347.0804

    Precoat Filtration (M30)

    Second EditionThis practical manual provides

    complete information on precoat

    filtration systems, including guidelines

    for their design, installation, and

    operation. Cost considerations, filtermedia, waste handling, auxiliary

    equipment, and instrumentation

    are explained.

    Published by AWWA. Softbound, 52 pp.

    1995. ISBN 0898677874.

    No. 30030 Retail $68Member Price $45

    Distribution SystemRequirements for FireProtection (M31)

    Third EditionThis manual provides specific guidance

    on the design, operation, and mainte-

    nance of water distribution systems asthey relate to fire protection and

    suppression. Fire flow requirements, criteria

    for system design, demand, and storage

    are covered. It also includes materials

    standards, fire protection organizations

    and their roles, and fire insurance ratings.

    Published by AWWA. Softbound, 63 pp.

    1998. ISBN 0898679354.

    No. 30031 Retail $78Member Price $53

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    New Edition

    Flowmeters in WaterSupply (M33)

    Second EditionThis manual provides an excellent

    explanation of the types, design,

    installation, operation, andmaintenance of flowmeters. Covers

    electronic meters, venturi, modified

    venturi, orifice plate, turbine and

    propeller, sonic, vortex, and averaging

    Pitot flowmeters. Pipeline fluid flow

    characteristics are covered, with tips

    on achieving maximum effectiveness.

    Published by AWWA. Softbound, 56 pp.

    2006. ISBN 1583214526.

    No. 30033 Retail $75Member Price $50

    Computer Modeling of WaterDistribution Systems (M32)

    Second EditionMunicipal water distribution systems are very large and

    complex hydraulic networks of pipes, pumps, valves,

    and storage reservoirs. In order to understand what is

    happening in the distribution system, the operator can

    build an accurate and detailed virtual model of the

    system using computer software. Computer modelscan help the operator uncover problems and try different

    scenarios to solve them without actually entering or changing the physical

    distribution system. The manual will take the reader from an introduction to

    modeling, through data collection, model design, calibration, and the many uses

    for distribution system computer models.

    Published by AWWA. Softbound, 159 pp. 2004. ISBN 1583213457.

    No. 30032 Retail $90 Member Price $60

    Water Audits and Leak Detection(M36)

    Second EditionA properly executed water audit and leak detection pro-

    gram is the most effective way for your utility to conserve

    water, save money, and increase revenues. This manualprovides step-by-step guidance for setting up water

    audit and leak detection programs. You get a five-step plan for

    conducting a system-wide audit, which identifies how much water your

    utility is losing in the distribution system and what that water loss costs

    you. You also get step-by-step guidance for preparing a complete leak

    detection and repair plan. Youll learn the equipment needed, crew

    qualifications, methods of surveying, detecting, and pinpointing leaks,

    and how to determine costs. The manual includes sample forms that let

    you control your water audit and leak detection work and keep track of

    leak repairs.

    Published by AWWA. Softbound, 99 pp. 1999. ISBN 1583210180.

    No. 30036 Retail $90 Member Price $60

    Electrodialysis and Electrodialysis Reversal (M38)

    First Edition

    This manual explains the design, selection, installa-tion, operation, and maintenance of electrodialysis and

    electrodialysis reversal systems in water treatment. Text

    explains process principles, equipment information,

    electrodialysis technology, and system design. It is an

    excellent resource for engineers, operators, and anyone

    who wants to know more about these technologies.

    Published by AWWA. Softbound, 62 pp. 1995.

    ISBN 0898677688.

    No. 30038 Retail $78 Member Price $53

    Your AWWACustomer Service Staff

    Caroline Lang,Association Services Representative

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    Construction ContractAdministration (M47)

    First Edition

    Now engineers, project

    managers, contractors, and

    purchasing specifiers have a single

    source of information to successfully

    plan, design, and manage water

    system construction projects. This

    practical manual introduces the terms and procedures used in

    water utility construction project administration in the United

    States. Both traditional and nontraditional construction

    projects are covered, and information on partnering,

    communications, dispute resolution, and private sector

    financing also is included.

    Published by AWWA. Softbound, 149 pp. 1996.

    ISBN 0898678714.

    No. 30047 Retail $95 Member Price $65

    Fiberglass Pipe Design(M45)

    Second Edition

    Used throughout the world, fiber-

    glass pipe is notable for its durability,

    strength, and resistance to corrosion.

    This manual describes fiberglass pipe

    materials, properties, characteristics,

    manufacturing, hydraulics, buried pipe

    designs and installation, aboveground

    pipe design and installation, thrust

    restraints, joining systems, fittings,

    specials, shipping, handling, storage,

    and repair.

    Published by AWWA.

    Softbound, 159 pp. 2005.

    ISBN 158321589.

    No. 30045 Retail $105Member Price $70

    New Edition

    Waterborne Pathogens(M48)

    Second EditionThis new edition provides the

    information you need to detect and

    eliminate waterborne pathogens in

    drinking water. It covers everything

    water utility managers, lab workers, and operators

    need to know:

    nWaterborne microbial pathogens: types, diseases, regulation,

    detection, and treatment. Illustrations and color plates for

    dozens of pathogens are included.

    nNew and emerging microbial pathogens, including Helicobacter

    pylori, Enterohemorrhagic E. coli, Balamuthia mandrillaris,

    hepatitis E, and emerging viruses.

    nImproved detection methods, including new information

    on molecular detection of waterborne microorganisms.

    nBest treatment practices for killing or removing any type

    of waterborne pathogen.

    nWater quality monitoring methods, sampling techniques,

    and testing procedures.

    nUS waterborne outbreak statistics, criteria for issuing

    a boil-water order.Published by AWWA, Softbound, 324 pp. 2006.

    ISBN 1583214038.

    No. 30048 Retail $120 Member Price $80

    Reverse Osmosisand Nanofiltration(M46)

    First Edition

    This manual provides

    a thorough overview of

    these important membrane

    technologies for operators,engineers, educators, or

    anyone seeking an introduction to membrane water

    treatment. Chapter topics encompass theory and

    applications, design, equipment, costs, concentrate

    disposal, pretreatment, equipment installation,

    operations, safety, and maintenance.

    Published by AWWA. Softbound, 173 pp. 1999.

    ISBN 0898679788.

    No. 30046 Retail $105 Member Price $70

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    yPractices Manuals of Water

    Supply Practices

    New

    Water ConservationProgramsA PlanningManual (M52)

    This new manual is a total planning

    guide for a city water utility that

    wishes to develop a water

    conservation program. It takes

    you through all the issues of a

    formal water conservation program. It provides

    step-by-step guidance and instruction in

    nConservation techniques and

    conservation rate structures

    nCostbenefit analysis

    nGaining support and overcoming obstacles

    nProgram implementation, staffing, and ongoing

    managementnMonitoring effectiveness

    With this new manual, you will be fully informed about water

    conservation techniques, conservation rates, program costs,

    expected benefits, and implementation issues. You get helpful

    tools and step-by step guidance to build a successful water

    conservation program in your city.

    Published by AWWA. Softbound, 149 pp. 2006.

    ISBN 1583213910.

    No. 30052 Retail $95 Member Price $65

    Air-Release, Air/Vacuum,and Combination AirValves (M51)

    First Edition

    Heres a total engineering

    and operations guidebook

    for selecting, sizing, locating,

    and installing air valves

    in drinking water supply

    applications. The manual provides an understanding of

    recommended practices in the use of water supply air valves.

    Coverage includes valve types, installation locations along a

    pipeline, selecting the correct valve orifice size, water hammer

    conditions, installation considerations, operation and safety

    issues, and maintenance.

    Published by AWWA. Softbound, 37 pp. 2001. ISBN 1583211527.

    No. 30051 Retail $68 Member Price $45

    Water Resources Planning (M50)

    First EditionThis valuable manual is a

    how-to guide to help youproduce a complete,

    long-term Integrated

    Resource Plan for your

    municipal water supply.

    Water resource planners

    and utility managers will

    have all the informa-

    tion they need on water

    resource planning issues.

    Chapters cover estimating

    future water demand,

    evaluating possible new sources of water, involving

    stakeholders in the planning process, and dealing with

    environmental regulations.

    Published by AWWA. Softbound, 353 pp. 2001.

    ISBN 1583210873.

    No. 30050 Retail $118 Member Price $78

    Butterfly Valves:Torque, Head Loss,and CavitationAnalysis (M49)

    First Edition

    This manual provides

    guidance for using the

    versatile butterfly valve in

    waterworks service. Coverage includes procedures for

    calculating operating torque, head loss, and cavitation.

    The manual includes recommended methods forchoosing actuator sizes, avoiding valve failure caused

    by internal forces produced by water flow and pressure,

    reducing noise, and preventing damaging vibrations.

    Published by AWWA. Softbound, 48 pp. 2001.

    ISBN 1583210415.

    No. 30049 Retail $75 Member Price $50

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    Microfiltrationand UltrafiltrationMembranes (M53)

    First EditionThis manual explains all aspects of

    microfiltration and ultrafiltration for

    drinking water treatment: science

    and theory, membrane materials and

    construction, membrane manufacturers,

    system design, applications, operations,costs, maintenance, and integration with

    conventional treatment processes, and

    case studies.

    Published by AWWA, Softbound,

    257 pp. 2005. ISBN 1583213600.

    No. 30053 Retail $120Member Price $80

    Developing Rates for Small Systems(M54)

    First EditionLimited data or resources dont have to keep your small

    utility from developing a rate structure that recovers all your

    costs and is fair to your customers. This manual gives you

    the step-by-step guidance you need to determine your rev-

    enue requirements, analyze your rates, develop a financial

    plan, and design a better rate structureeven if you have limited resources anddata. This manual is perfect for water systems serving a population of up to

    10,000 because it focuses on the unique attributes of small systems in relation

    to financial planning and rate design.

    Published by AWWA. Softbound, 59 pp. 2004. ISBN 1583213082.

    No. 30054 Retail $68 Member Price $45

    PE Pipe Design and Installation(M55)

    First Edition

    This manual provides users of PE pipe and fittings in

    potable water systems with both technical and general

    information on design, specification, procurement,

    and installation. It covers engineering properties of

    polyethylene; manufacturing, testing, and inspection;

    hydraulics of PE pipe; working pressure rating; external load design; joining

    and fitting; transportation, handling, and storage of PE pipe; installation;

    hydro testing and commissioning; maintenance, and repairs.

    Published by AWWA, 2005, Softbound, 151 pp. ISBN 1583213872.

    No. 30055 Retail $95 Member Price $65

    NEW

    Fundamentals and Control of Nitrification in ChloraminatedDrinking Water Distribution Systems (M56)

    First Edition

    This water util ity operations manual provides background information on the occurrenceand microbiology of nitrification in various water environments and offers current and

    practical approaches to nitrification prevention and response. The manual provides all

    the information needed to prevent, treat, monitor, and control nitrification. It identifies

    the causes of nitrification in chloraminated systems, health impacts, growth, and

    inactivation of bacteria, operational response to an episode, and system improvements to prevent

    nitrification. Nitrification can be problematic in potable water systems that use chloramines to provide a residual

    disinfectant in the distribution system. Distribution system nitrification leads to decreases in chloramine residual,

    alkalinity, and pH; elevated levels of nitrite and nitrate; and increased microbial counts. Nitrification can potentially

    impact compliance with Safe Drinking Water Act requirements.

    Published by AWWA. Softbound, 258 pp. 2006. ISBN 1583214194.

    No. 30056 Retail $95 Member Price $65

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    Don't gamblewith your business.

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    Join today!Raise the stakes by staying on top.

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    nWrite and submit articles

    for AWWA periodicals

    n Stay involved by serving on a committee

    Stack the career cards in your favor.

    AWWA members are fully connectedto the professional world of water.

    nBuild relationships locally and internationally

    nExplore career-enhancing training

    nDiscover job opportunitiesBe guaranteed a winning hand

    with AWWA membership. Join today!

    For information or to join,visit www.awwa.org/membershipor call 800.926.7337.

    The Authoritative Resource on Safe Water

    Advocacy

    Communications

    Conferences

    Education and Training

    Science and Technology

    Sections

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    DistributionSystems

    NEW

    Comprehensive WaterDistribution Systems

    Analysis Handbookfor Engineers andPlanners

    Second Edition

    Paul F. Boulos, Kevin E. Lansey, and Bryan W. Karney

    Written by world-leading experts, the second edition covers

    the latest in theoretical scientific foundations, advanced

    technological issues, real-world network analysis, and

    optimization of municipal water distribution systems.

    Focused on bridging the gap between advanced modeling

    theory and practical application, this book features over

    100 worked-out example problems. It also includes detailedhydraulic principles from steady state to dynamic to

    sophisticated transient analysis. Step-by-step guidance

    walks readers through the complete modeling process from

    start to successful finish and interpretation of the results.

    Published by MWH Soft, 2006. Hardback, 660 pp.

    ISBN 0974568902.

    No. 20572 Retail/Member Price $160

    ComprehensiveHandbook onWater Quality

    Analysis forDistributionSystems

    Kevin E. Lansey, Ph.D

    and Paul F. Boulos, Ph.D

    Simulation and analysis of water quality in distribution

    systems are vital in giving engineers a better

    understanding of the dynamics of water quality

    variations, the complex processes that take place

    in the distribution system environment, and the ways in

    which these vulnerabilities impact system performance

    and safety. This handbook presents a comprehensivediscussion of the theoretical and practical aspects

    of water quality analysis in potable water distribution

    systems from steady state equilibrium to sophisticated

    dynamic analysis techniques for complex networks of

    pipes, tanks, reservoirs, and junctions.

    Published by MWH Soft. Hardback, 432 pp. 2004.

    ISBN 0974568937.

    No. 20631 Retail/Member Price $140

    Best Seller

    Backflow Prevention and Cross-Connection ControlCross-connection control is one of the most important barriers in the

    multiple-barrier approach drinking water suppliers use to protect public health.

    Contamination of a drinking water distribution system through a cross connec-

    tion often results in immediate illness, or even death. Reduce the chances of

    cross-connections and backflow into your potable water system. This bestsell-

    ing training video explains the importance of a formal backflow prevention and

    cross-connection control program and illustrates the important concepts.

    Topics covered:

    n What cross-connections are and why they are dangerous

    n Where cross-connections occur in the water system

    n The two types of backflow and the conditions that can generate backflow

    n Costs, injuries, and deaths associated with backflow incidents

    n Types of backflow-prevention devices and assemblies

    n Other methods for preventing backflow and cross-connections

    n Elements of a backflow-prevention/cross-connection control program

    This video is specially developed to reinforce and demonstrate the information in AWWA Manual M14, RecommendedPractice for Backflow Prevention and Cross-Connection Control(see page 17). Together, the video and manual provide

    total operator training in backflow and cross connections.

    Produced by AWWA. DVD, 14 minutes.

    No. 64255 Retail $295 Member Price $195

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    DistributionSystems

    Distribution Systems

    Best Seller!

    Modeling, Analysis,and Design of WaterDistribution Systems

    Lee Cesario

    Understand the technology thats

    influencing the programs, policies, and

    activities of water utilities throughout North

    America. Written primarily for modelers and system

    designers, this essential reference also offers valuable guidance for utilitymanagers, engineers, planners, computer specialists, and operators working

    with computer tools to design, analyze, and operate water systems more

    efficiently and effectively. Chapters cover fundamentals of water flow in

    distribution networks, distribution system planning and design, model

    calibration, data needs, modeling software, measurements, and linking

    with information systems.

    Published by AWWA. Hardback, 316 pp. 1995. ISBN 0898677580.

    No. 20296 Retail $95 Member Price $65

    Piping Handbook

    Seventh EditionMohinder L. Nayyar

    This definitive pipe reference book presents the

    most comprehensive coverage of pipe design

    practice, material applications, and industry

    standards. Coverage includes piping fundamentals,

    generic design considerations, piping systems,

    nonmetallic piping, and appendices. Since it was

    first published in 1930, this book has provided

    authoritative information, guidance, and data to

    engineers and other professionals doing piping

    system design.

    Published by McGraw-Hill. Hardback, 2,256 pp. 2000. ISBN 0070471061.

    No. 20375 Retail/Member Price $135

    Work Practices for AsbestosCement PipeThis reference summarizes the OSHA Asbestos Construction Standard and presents

    recommended work practices. Coverage includes shipping, receiving, handling, storage,

    and assembly; unacceptable work practices; and housekeeping and waste

    disposal considerations.

    Published by AWWA. Softbound, 17 pp. 1995. ISBN 0898677955.

    No. 20406 Retail $27 Member Price $18

    Minimizing Earthquake

    Damage: A Guide forWater UtilitiesThis handbook provides vital

    information on assessing earthquake

    vulnerability to water system

    components and provides methods

    to minimize damage. It explains how

    to evaluate the vulnerability of dams,

    transmission pipes, treatment plants,

    storage structures, and distribution

    pipes, and engineer solutions that

    will allow components to withstand

    earthquakes up to a predeterminedintensity. Chapters describe types of

    damage from various seismic events,

    water supply system vulnerability

    assessments, system monitoring,

    and emergency planning.

    Published by AWWA. Softbound,

    98 pp. 1994. ISBN 0898677505.

    No. 20326Retail $42 Member Price $28

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    DistributionSystems

    Design and Construction of Small Water SystemsSecond Edition

    Ideal for small water systems (those serving a population of 3,000 or less or withfewer than 1,000 connections), this book covers design, construction, operation,

    and maintenance. It provides the basic information a manager in a small com-

    munity or a small utility needs to plan and oversee the construction of a new water

    system or the expansion of an existing system. Coverage includes source water

    selection and development (groundwater and surface water sources), water quality

    regulations, water rights, water quality sampling and testing, water treatment, water

    storage, and water distribution. It will help the manager understand the basics of

    municipal water supply and communicate effectively with civil and environmental

    engineers, health department personnel, and building contractors. This book is also

    an ideal overview for management personnel new to the water supply field.

    Published by AWWA. Hardback, 228 pp. 1999. ISBN 0898679990.

    No. 20403 Retail $115 Member Price $75

    Handbook of Hydrology

    Edited by David R. Maidment

    Written by more than 50 experts from around the world, this compendium

    of hydrologic theory and practice offers solutions to your most perplexing

    on-the-job problems. Now when you need to understand an unfamiliar term

    or subject area, obtain a formula, find a computer program for solving a

    problem, obtain values from a map or table of data, or convert hydrologic

    units, this is the only source youll need.

    Published by McGraw-Hill. Hardback, 1,000 pp. 1993.

    ISBN 0070397325.

    No. 20432 Retail/Member Price $135

    Order Onlineat www.awwa.org

    or call800.926.7337

    fax 303.347.0804

    Your AWWACustomer Service Staff

    Ginnie Harrington,Association Services Representative

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    DistributionSystems

    Distribution Systems

    NEW

    Water Distribution Operator Training SeriesAWWAs all-new training DVD series focuses on water distribution operations.

    This five-DVD set is ideal for introducing new water utility employees to the basic

    operation and components of a water distribution system. The set covers water

    mains, valves, fire hydrants, service lines and meters, and pumps and motors.

    No. 64323 1. Water Mains and FittingsEmployees learn about the many types of pipe currently in use: cast iron, ductile

    iron, steel, concrete, asbestos-cement, PVC, PE, and fiberglass. They learn the

    advantages and disadvantages of each pipe type, and its internal pressure and

    external load ratings; installation practices, bedding and support, joining, fittings,

    and tapping; pipe handling safety; causes of internal and external corrosion,corrosion protection, pipe rehabilitation, repair, and linings; pipe inspection

    techniques, maintenance, and recordkeeping. 15 minutes.

    No. 64324 2. Water ValvesEmployees learn different types of distribution valves, how each type works, and

    where each type is chosen for use. The DVD covers correct procedures for safely

    opening and closing valves, valve connections, pressure-reducing and pressure-

    relief valves, and water hammer prevention; altitude valves, backflow prevention

    valves, and toilet valves; power-actuated valves; valve vaults and valve installa-

    tion; valve inspection, maintenance, repairs, and recordkeeping. 16 minutes.

    No. 64322 3. Fire HydrantsViewers learn the variety of uses of fire hydrants including flushing, flow

    testing, and filling water tank trucks. They learn types of wet-barrel and

    dry-barrel hydrants and their operation; typical hydrant design, hydrant part

    names, use of hydrant wrenches, correct procedure for opening and closing

    hydrants; location and use of auxiliary valves; hydrant inspection, pressure-

    and leak-testing, placement, installation, maintenance, and repairs; hydrant

    color-coding, safety and security devices, and recordkeeping. 13 minutes.

    No. 64326 4. Pumps and MotorsThis DVD illustrates many types of pumps commonly used in water distribution

    systems, with emphasis placed on centrifugal pumps. Employees also learn

    the types and operation of electric motors used for water pumps, automatic

    controls, pump operating principles, where each type of pump is used;

    operating curves, pump sizing, priming, inspection and maintenance

    procedures, and recordkeeping. 12 minutes.

    No. 64325 5. Services and MetersThis DVD shows the distribution operator how services are connected to water

    mains using either dry taps or wet taps, service line sizing, and commonly used

    pipe materials. Viewers also learn meter types, sizing and installation; types of

    meter boxes, shutoff valves, curb stops, maintenance, repairs, locating leaks,

    meter reading, meter inspection, meter testing, and recordkeeping. 12 minutes.

    Produced by AWWA. Five DVD set. 2006.

    Individually Retail $295 Member Price $195

    Set No. 64331 Retail $1,475 Member Price $975

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    DistributionSystems

    New Edition!

    Pumping StationDesignThird EditionGarr M. Jones, Robert L. Sanks,

    George Tchobanoglous,

    Bayard E. Bosserman II

    This is the only comprehensive

    reference available covering

    all aspects of pumping station

    design. It has all the information

    you need to design and build a water or wastewater

    pumping station that is reliable, efficient, and easy to

    operate and maintain. Chapters cover hydraulics, piping,

    electrical design, motors and engines, selection and installation

    of pumps and pump drivers, instrumentation and control,

    heating and cooling, designing for easy operation and

    maintenance, avoiding blunders, costs, and much more.

    Includes project checklists, design examples, many diagrams

    and photos.Published by Butterworth-Heinemann. Hardback, 983 pp.

    2005. ISBN 0750675446.

    No. 20453 Retail/Member Price $250

    Best Seller

    Water Distribution Operator Training Handbook

    Third Edition

    Complete distribution training in one handbook

    AWWAs most popular handbook for distribution operators, this newly updated hand-

    book provides a complete introduction to water distribution system operation and

    equipment. Coverage includes water pipe types, installation practices, excavation,

    pipe flushing and rehabilitation, storage tanks, water wells, pumps, motors, hydrants,

    meters, valves, corrosion prevention, leak detection, instrumentation and control,

    maps, records, and maintenance.

    This new edition provides expanded information on distribution system security, emergency preparedness, and

    emergency response. In addition, the text covers mathematics required by operators, basic hydraulic concepts,

    state and federal drinking water regulations, health issues, and maintaining water quality in the distribution system.

    Its many cutaway illustrations, equipment photos, metric conversions, formulas, and equations make it an ideal

    day-to-day reference.

    Excellent for certification study, you simply will not find a better training book for water distribution system operators.

    Published by AWWA. Softbound, 286 pp. 2005. ISBN 1583213724.No. 20428 Retail $74 Member Price $49

    Centrifugal PumpDesign

    John Tuzson

    This book offers pump

    designers a simple method

    of pump design that is

    based on a fundamental

    understanding of the flowpatterns in centrifugal

    pumps. Superior pump

    designs can only come

    from a detailed understanding of these flow patterns, not

    from falling back on formula design. Whether the design

    calls for a small simple pump or a large custom unit,

    the designer needs to know and understand what needs

    to be calculated. This book provides that understanding

    along with a pump design procedure, which requires only

    basic pump engineering skills and training.

    Published by Wiley Interscience. Hardback, 298 pp.

    2000. ISBN 0471361003.No. 20470 Retail $120 Member Price $109

    Order Online at www.awwa.org

    or call 800.926.7337 fax 303.347.0804

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    DistributionSystems

    Distribution Systems

    PipingDatabook

    Mohinder L. Nayyar

    If you work with pipe, youll turn to this

    volume almost daily. Nayyar has

    compiled pipe-related information from

    many sourcesstandards, specifications,

    codes, reference books, vendor catalogs,

    and similar publicationsand put it into

    a single volume. Just think of the time

    youll save. The book provides dimensions

    and tolerances for pipe, fittings, flanges,

    and joints made from all types of metallic

    and nonmetallic materials; SI and metric

    units; definitions of commonly used terms;

    material properties; conversion tables;

    insulation properties; gasket data, and

    manufacturer source lists.

    Published by McGraw-Hill. Hardback,

    856 pp. 2002. ISBN 007136451X.

    No. 20523Retail/Member Price $99

    Pump HandbookThird Edition

    Igor J. Karassik, Joseph P. Messina,

    Paul Cooper, and Charles C. Heald

    For design engineers, pump operators,

    pump specifiers, and pump buyers,

    this reference offers practical guidance

    on all aspects of pumps for water and

    wastewater, as well as other applications.

    Coverage includes design, types, selec-

    tion, specification, materials, pump

    drivers, valves, piping, intakes, controls,and valves. Installation, operation,

    maintenance, testing, troubleshooting,

    and costs are also covered.

    Published by McGraw-Hill. Hardback,

    1,406 pp. 2001. ISBN 0070340323.

    No. 20464Retail/Member Price $135

    Water Pumpsand Pumping Systems

    James B. Rishel

    Get the highest pump performance

    with the lowest energy and

    maintenance costs for any type of

    water pumping system. This book

    covers all the important criteria water

    system designers must know:

    n System design for potable water,wastewater, plumbing, fireprotection, and agriculture

    n Constant-speed pumps,variable-speed pumps, andpositive-displacement pumps

    n Pump sizing, energy consumption,flow, head, efficiency, retrofitting

    Published by McGraw-Hill. Hardback,

    675 pp. 2002. ISBN 0071374914.

    No. 20522Retail/Member Price $125

    Manual of Applied Field HydrogeologyWillis D. Weight and John L. Sonderegger

    This is the most useful hydrogeology field manual available. The authors, experts and working

    hydrogeologists, demystify fieldwork by providing field-proven test methods and solutions. They

    explain field hydrogeology in real-world terms, while pointing out pitfalls and common mistakes.

    The authors include many interesting examples of real problems they encountered in the field and

    how they solved them. No matter what problems you must solve or field tasks you must perform,

    you will find honest, tried-and-true solutions and methods in this handbook.

    Published by McGraw-Hill. Hardback, 608 pp. 2001. ISBN 007069639X.

    No. 20492 Retail/Member Price $89

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    Distribu

    tionSystems

    Distribution Systems

    Best Seller!

    Unidirectional FlushingUtilities across the country are using unidirectional flushing

    to combat problems like taste and odor, discolored water, and

    heterotrophic microorganisms. Unidirectional flushing uses targeted

    high-velocity water flow moving from source to hydrant in an

    outbound direction to scour your distribution system. The video

    explains concepts and techniques of unidirectional flushing; how

    to develop a flushing plan using paper maps; how computer-aided

    mapping simplifies the project; benefits versus traditional flushing

    techniques; and the benefits to consumers and the community. Thevideo includes a case study that looks at Virginia Beachs program

    following a change of their water treatment providers primary

    disinfectant to chloramines.

    Produced by AWWA. DVD, 20 minutes.

    No. 64190 Retail $295 Member Price $195

    NEWFire Hydrant Operations and MaintenanceThis video of a November 2006 AWWA teleconference identifies the components

    of a fire hydrant, contrasts the differences in hydrants, describes the basic elements

    of hydrant maintenance, and describes a hydrant maintenance program. Hydrant

    manufacturers present their products and a unicipal water provider reviews O&M

    program development and the importance of operations and maintenance of these

    vital system components.

    Produced by AWWA. VHS, 3 hours.

    No. 65318 Retail $295 Member Price $195

    Teleconferences

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    DistributionSystems

    Internal Corrosion of WaterDistribution Systems

    Second EditionThe classic reference on corrosion of water

    supply pipes, this text offers the most complete

    and comprehensive information available on the

    evaluation and resolution of any type of corro-

    sion problem within water supply systems. Covers corrosion

    principles; corrosion of various materials, including copper alloys and solder;

    mitigation of corrosion impacts; assessment technologies; and corrosion

    control methods. The book emphasizes the effects of potable water pipe

    corrosion on water quality and the implications for public health.

    Published by AWWA and Awwa Research Foundation. Hardback,

    586 pp. 1996. ISBN 0898672414.

    No. 90508 Retail $299 Member Price $199

    Emergency PowerSource Planning forWater and Wastewater

    Fred J. Ellermeier, Donald R. Stevens,

    Larry D. Pittman

    Catastrophic power outages can shut

    down a water system that doesnt have

    adequate power backup systems. This book provides the critical

    information utilities need about emergency and standby power.

    It provides the guidance you need to

    n assess the vulnerability, condition, and reliability of primary

    electrical equipment

    n determine current electrical demands and estimate

    future electrical demands

    n determine backup-power capacity to meet peak demand

    Published by AWWA. Hardback, 135 pp. 2004.

    ISBN 158321321X.

    No. 20559 Retail $98 Member Price $65

    Converting DistributionSystems From Chlorineto ChloraminesChloramines produce fewer disinfection

    by-products (DBPs) than chlorine when

    used correctly. Advantages of disinfec-

    tion with chloramines include little or

    no creation of trihalomethanes, simplic-

    ity of use, formation of a long-lasting

    measurable residual, and a proven

    history of success. This video educates

    drinking water professionals about the

    use of chloramines as a secondary

    disinfectant following primary disinfec-

    tion. It explains the basic issues of

    disinfection by-product formation,

    DBP regulations, the advantages

    and drawbacks of chloramines to

    reduce DBP formation, and central

    issues to consider in planning and

    implementing a chloramination

    system in your treatment train.

    Produced by AWWA. DVD, 20 minutes.

    No. 64273Retail $295 Member Price $195

    Buried Pipe Design

    Second Edition

    A.P. Moser

    Designers get all the engineering

    data they need to design high-quality,

    long-lasting underground pipelines for

    water and wastewater. Calculations

    are provided to precisely determinecomplex interior, exterior, vertical, and longitudinal loads

    on pipe systems from earth, supports, traffic, frost heaving,

    differential settlement, subsidence, temperature, and flotation

    in water. Covers all types of pipe materials, installation, pipe

    support, trenching, backfilling, and all other topics regarding

    buried pipe.

    Published by McGraw-Hill. Hardback, 420 pp. 2001.

    ISBN 0070435030.

    No. 20476 Retail/Member Price $85

    New

    Maintaining andReplacing Fire HydrantsOn this DVD water operators learn indus-

    try-approved procedures for fire hydrant

    inspection, maintenance, repair, replace-

    ment, installation, leak testing, flow testing,

    and record keeping. They also learn fire

    hydrant construction and part names for

    both dry-barrel- and wet-barrel-type fire hydrants. This DVD provides professional

    training to water utility employees, contractors, fire department personnel, manufac-

    turers, distributors, and others who work with fire hydrants. It is meant to supplement,

    not replace, fire hydrant manufacturers instructions and recommendations.Produced by AWWA, DVD, 20 minutes.

    No. 64279 Retail $295 Member Price $195

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    DistributionSystems

    Distribution Systems

    On the Job: Meter Reading

    Telly Award WinnerThis video describes the job of the meter reader, including

    n safety

    n customer servicefirst impressions, common customer concerns

    n at the pitwhat to look for, precautions, tools

    n types of water metershow to access and read them

    n entering a customers home

    Produced by AWWA. DVD, 12 minutes.

    No. 64172 Retail $149 Member Price $99

    On the Job: Trenching and ExcavationBefore they hit the trenches, employees need basic training. This video provides a solid introduction to trenching and

    excavation procedures. PLUS, it offers an essential overview of water main installation, replacement, and repair.

    Topics covered:

    n Gearing up. The DVD shows the personal safety gear they will use

    (steel-toed boots, hard hat, etc.)

    n Job site safety. The DVD explains safety procedures while working

    around backhoes and other heavy equipment, traffic control, and

    correct use of trench ladders and trench boxes.

    n Pipe installation and repair. Employees take a look at basic work

    procedures: locating gas, electric, and communication lines,

    excavation, pipe laying and pipe fitting, and disinfecting, pressuretesting, and flushing.

    Produced by AWWA. DVD, 12 minutes.

    No. 64223 Retail $149 Member Price $99

    On the Job: Leak Detection

    Telly Award WinnerLeak detection helps water utilities maintain control over water

    loss, respond more effectively to main breaks, and protect against

    contamination in finished water. Water distribution system employees

    get the basic training they need in this very important aspect of

    maintenance with this training video.

    Topics covered:

    n Planning is the first step in a leak detection program. Learn what goes

    into a systematic leak detection plan.

    n Equipment includes leak detection and marking equipment.

    A list of equipment and supplies youll be needing is provided.

    n Non-surfacing leaks are the focus of an ongoing leak detection program.

    Get tips and techniques for pinpointing underground leaks.

    n Surfacing leaks mean emergency action. Learn how to locate main breaks

    and save valuable time for repair crews.

    Produced by AWWA. DVD, 12 minutes. No. 64224 Retail $149 Member Price $99

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    DistributionSystems

    Safety Now: Dog Attacks

    Telly Award WinnerHelp your utility field employees avoid being attacked

    by dogs. This new safety training video shows what todo when they unexpectedly encounter a dog, how to read

    a dogs behavior, how to protect themselves, and what to

    do if they are bitten.

    Produced by AWWA. DVD, 26 minutes.

    No. 64179 Retail $149 Member Price $99

    On the Job: SamplingWater quality samples play a critical role in public health

    protection. This video gives sampling technicians instruction

    on the basic procedures for collecting routine samples for

    water quality compliance. The video explains why sampling

    is important, what kind of samples utilities must collect for

    regulatory compliance, preparation, sampling equipment,

    sampling locations, avoiding contamination, and record

    keeping. Special procedures for taking samples for lead,

    copper, and organic contaminants are also included.

    Produced by AWWA. DVD, 11 minutes.

    No. 64173 Retail $149 Member Price $99

    On the Job: Customer ServiceThis video looks at what it takes to deliver outstanding customer

    service every day at your water utility, including

    n the evolving role of todays water utility customer service

    representative

    n the customer service workstation and ergonomics

    n handling billing problems and complaints

    n addressing water quality calls

    n dealing with questions you cant answer

    n working with difficult customers

    Produced by AWWA. DVD, 11 minutes.

    No. 64199 Retail $149 Member Price $99

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    DistributionSystems

    Cost and Benefit Analysis of FlushingAlexander J. DeNadai, Heidi M. Gorrill, Yakir J. Hasit, Sandra B. McCammon, Robert S. Raucher,

    John Whitcomb

    Until now, there has been no way for utilities to perform an accurate costbenefit analysis of flushing in

    order to develop more cost-effective flushing programs. This report provides such a method. It provides

    a step-by-step procedure and software to perform costbenefit analysis of an existing or proposed pipe

    flushing program. Includes CD-ROM.

    Published by AWWA and Awwa Research Foundation. Softbound, 110 pp. CD-ROM; 2004.

    ISBN 1583213368.

    No. 91010 Retail $219 Member Price $159

    Optimizing Corrosion Control in Water Distribution Systems

    Steven J. Duranceau, Dan Townley, Graham E.C. Bell

    This research repor t describes the use of online, real-time electrochemical monitoring of corrosion in potable

    water systems. The use of real-time corrosion monitoring provides an additional tool to help water utilities

    comply with the Lead and Copper Rule, which mandates corrosion control for potable water treatment.

    Published by AWWA and Awwa Research Foundation. Softbound, 271 pp. 2004. ISBN 1583213260.

    No. 90983 Retail $299 Member Price $199

    Investigation of Pipe Cleaning MethodsThis book will answer all your questions about cleaning water mains. It addresses practical issues, such as how

    much to spend, where to spend it, what methods to use, how often to clean, and how to measure results. It will

    tell you which techniques provide the best results for your partic