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    A Worksheet for Measuring Competencies

    A checklist you can use to rate the competencies of a workplace learner.

    ________________________________________Workplace learning competence is the ability to be effective in learning in real time in

    workplace settings. Use this instrument to rate the competence of a workplace learner

    who is known to you. There is not a scorecard it is up to you to use this as you bestsee fit.

    For each competency listed, rate his or her level of perceived competence. Use the

    following scale:

    1 = Not applicable.

    2 = I perceive him or her to be functioning at a less than effective level in his or her

    present workplace on this workplace learning competency.3 = I perceive him or her to be functioning at a somewhat effective level in his or her

    present workplace on this workplace learning competency.

    4 = I perceive him or her to be functioning at an effective level in his or her present

    workplace on this workplace learning competency.5 = I perceive him or her to be functioning at a highly effective level in his or her present

    workplace on this workplace learning competency.Then, place a number from 1 to 7 to indicate how important you believe it to be for this

    person to improve this workplace learning competency. A 1 indicates that taking action to

    build this workplace learning competency is of highest priority. A 7 indicates that

    improvement on the competency is of lowest priority.

    FOUNDATIONAL COMPETENCIES

    Reading skill: Read to a level of proficiency appropriate for learning in a workplace

    setting.Not applicable: 1Less than effective: 2

    Somewhat effective: 3

    Effective: 4Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Writing skill: Write to a level of proficiency appropriate for learning in a workplace

    setting.Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

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    (Rate from 1 to 7, with 1 = Most important)

    Computation skill: Apply mathematics to a level of proficiency appropriate for learningin a workplace setting.

    Not applicable: 1

    Less than effective: 2Somewhat effective: 3

    Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Listening skill: Listen effectively and to a level of proficiency appropriate for learning in

    a workplace setting.

    Not applicable: 1

    Less than effective: 2Somewhat effective: 3

    Effective: 4Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Questioning skill: Pose appropriate questions to others and obtain meaningful and

    unambiguous answers to those questions.Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Speaking skill: Speak to individuals or present to groups with a level of proficiencyappropriate for learning in a workplace setting.

    Not applicable: 1

    Less than effective: 2Somewhat effective: 3

    Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

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    Cognitive skills: Think, draw conclusions, think creatively, make decisions, and solve

    problems.

    Not applicable: 1Less than effective: 2

    Somewhat effective: 3

    Effective: 4Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?(Rate from 1 to 7, with 1 = Most important)

    Individual skills: Demonstrate a willingness to accept responsibility and display self-

    esteem.

    Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Resource skills: Allocate such resources as time, money, people, and information

    appropriately to learn in the workplace.

    Not applicable: 1Less than effective: 2

    Somewhat effective: 3

    Effective: 4Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?(Rate from 1 to 7, with 1 = Most important)

    Interpersonal skill: Work cooperatively with others, carry out formal or informal training

    or mentoring of others, and maintain effective interpersonal relations with customers.Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Informational and technological skill: Acquire and analyze data from various sources.

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    Not applicable: 1

    Less than effective: 2Somewhat effective: 3

    Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    INTERMEDIATE COMPETENCIES

    Systems thinking: View organizations and work from a systems perspective.Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3

    Effective: 4Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Personal mastery: Show willingness to learn and take pride in learning .Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Mental modeling: Create, communicate, and critique ingrained (and otherwise taken-for

    granted) assumptions, beliefs, or values.

    Not applicable: 1Less than effective: 2

    Somewhat effective: 3

    Effective: 4Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?(Rate from 1 to 7, with 1 = Most important)

    Shared visioning: Formulate, communicate, and build enthusiasm about shared views of

    the future.

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    Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Team learning skill: Participate effectively and actively in workplace groups and use

    dialogue and other approaches to formulate, communicate, and test ideas generated by

    himself or herself or others.

    Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3

    Effective: 4Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Self-knowledge: Demonstrate awareness and understanding of self as learner.Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Short-term memory skill: Remember facts, people, and situations for short time spans,

    usually about 48 hours or less.

    Not applicable: 1

    Less than effective: 2Somewhat effective: 3

    Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Long-term memory skill: Remember facts, people, and situations for longer time spans,

    usually exceeding 48 hours.

    Not applicable: 1

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    Less than effective: 2

    Somewhat effective: 3

    Effective: 4Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?(Rate from 1 to 7, with 1 = Most important)

    Subject matter knowledge: Possess a solid foundation of background knowledge on theissue or subject that he or she sets out to learn about in the workplace.

    Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?(Rate from 1 to 7, with 1 = Most important)

    Enjoyment of learning and work: Display joy in the learning process itself and in the

    work that he or she performs.

    Not applicable: 1

    Less than effective: 2Somewhat effective: 3

    Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Flexibility: Show a willingness to apply what he or she knows in new ways as conditions

    warrant their application.Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3

    Effective: 4Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?(Rate from 1 to 7, with 1 = Most important)

    Persistence and confidence: Show determination to pursue new knowledge or skill, evenwhen finding it or mastering it proves more difficult than expected.

    Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3

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    Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Sense of urgency: Display sensitivity to the importance of time to self and others.

    Not applicable: 1Less than effective: 2

    Somewhat effective: 3

    Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Honesty: Give information in a straightforward manner, free of deception, and elicit

    similar behavior from others.Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3

    Effective: 4Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?(Rate from 1 to 7, with 1 = Most important)

    Giving respect to others: Defer to others with more experience or knowledge.Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?(Rate from 1 to 7, with 1 = Most important)

    THE PERCEPTIVIST ROLE

    Work environment analytical skills: Examine work environments for issues or

    characteristics affecting human performance.Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3

    Effective: 4

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    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?(Rate from 1 to 7, with 1 = Most important)

    Sensory awareness: Show sensitivity to stimuli received from the outside world based onthe use of any one or all of the five senses.

    Not applicable: 1

    Less than effective: 2Somewhat effective: 3

    Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Open-mindedness: Demonstrate a willingness to see, to observe, and to internalize whatthe world presents and reinterpret it afresh.

    Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3

    Effective: 4Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?(Rate from 1 to 7, with 1 = Most important)

    Humility: Display modesty about what he or she does or does not know, a willingness tolisten to fresh perspectives without pretending to know when he or she does not know.

    Not applicable: 1Less than effective: 2

    Somewhat effective: 3

    Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Analytical skill (synthesis): Break down the components of a larger whole and

    reassemble them to achieve improved human performance.Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3

    Effective: 4

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    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?(Rate from 1 to 7, with 1 = Most important)

    Intuition: Show sensitivity to stimuli generated by him or her from memory or from theapplication of nonverbal logic.

    Not applicable: 1

    Less than effective: 2Somewhat effective: 3

    Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    THE INFORMATION-GATHERER ROLEInformation-sourcing skill: Identify the kind of information needed to satisfy curiosity

    and show an ability to locate such information from credible sources.

    Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Information-gathering skill: Collect information by talking to others, asking questions ofothers, facilitating groups to answer questions, and finding information from other

    sources.

    Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3

    Effective: 4Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?(Rate from 1 to 7, with 1 = Most important)

    Information-organizing skill: Organize or structure information obtained from one or

    many sources and categorize it into schemes that permit recall, comparison, or creativereexamination.

    Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3

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    Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Feedback solicitation skill: Display an ability to solicit feedback on what he or she haslearned from others.

    Not applicable: 1Less than effective: 2

    Somewhat effective: 3

    Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    THE ANALYST ROLE

    Willingness to experiment and gain experience: Show an openness to try out new ideas orapproaches, even when they are untested or their results are unknown.

    Not applicable: 1

    Less than effective: 2

    Somewhat effective: 3Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Internalization skill: Translate general knowledge or information into specificinformation that can be immediately applied or tested.

    Not applicable: 1

    Less than effective: 2Somewhat effective: 3

    Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    Application of new knowledge skill: Use new knowledge or skill in harmony with theway it was described or characterized from the original source(s).

    Not applicable: 1Less than effective: 2

    Somewhat effective: 3

    Effective: 4

    Highly Effective: 5

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    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)Ability to adapt knowledge to new situations or events: Use new knowledge or skill in

    creative, unusual, or novel ways.

    Not applicable: 1Less than effective: 2

    Somewhat effective: 3

    Effective: 4Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)

    THE EVALUATOR ROLE

    Critical examination of information skill: Reflect on what was learned critically, offering

    follow-up questions or new ideas based on the information.Not applicable: 1

    Less than effective: 2Somewhat effective: 3

    Effective: 4

    Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important

    Learning how to learn skill: Reflect on how he or she acquired new information orknowledge and find ways to improve the acquisition and application of new knowledge

    or skill in the future.

    Not applicable: 1Less than effective: 2

    Somewhat effective: 3

    Effective: 4Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important)Self-directedness skill: Display a willingness to be proactive about his or her own

    learning, to take action without needing to be directed to learn or to act by other people.

    Not applicable: 1Less than effective: 2

    Somewhat effective: 3

    Effective: 4Highly Effective: 5

    How important do you believe it to be to improve this workplace learning competency?

    (Rate from 1 to 7, with 1 = Most important).