AVON - Business In A Crate - Beauty Wagon · PDF fileAVON BUSINESS IN A CRATE COURTESY OF...
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AVON BUSINESS IN A CRATE by
PHYLLIS CONCORDIA Independent Sales Representative
Call: 215.235.4355
SUCCESSFULLY ORGANIZING YOUR AVON BUSINESS Page 1 of 7
Mananging your business need not be complicated or difficult. This system works for many AVON Representatives.
Try it for the first year and adapt it as you go!
AVON BUSINESS IN A CRATE COURTESY OF PHYLLIS CONCORDIA
Independent Sales Representative Call: 215.235.4355
Page 2 of 7
WHAT YOU WILL NEED: FILE CRATE
Do not invest in file cabinets until you are maintaining a profit level to match these
needs! You may prefer having narrow plastic file boxes that will fit on a book shelf near
your desk... or you may prefer one square box to keep on your desk or on the floor. Just
be sure that whatever you select has grooves to support hanging files.
HANGING FILES
Select two colors. You will need 10 – 12 files of color one and 21 of color two.
The first 10 – 12 files are for managing your business of a daily basis.
1. PENDING – This is your “to do” file and is managed daily. Take out each morning
to “start the business day” and file any leftover work here until your next business
day.
2. CORRESPONDENCE – These are letters to and from you.
3. UPCOMING EVENTS – These include Career Seminars, Beauty Advisor Classes,
Conventions, Extra Training Sessions… Keep all event information here such as
hotel confirmations, airline information, and actual tickets and papers. Also
include information on events you would like to participate in including any local
craft-type fairs, church events, carnivals, community day events, and more. This
will assist you with planning.
4. FINANCES – Keep all bills here until paid and then move to next set of files.
5. FORMS – These are any papers with blanks to be completed including, Product
Replacement Forms, Contracts, Order Forms, and more.
6. HOSTESS PACKS
7. INCOME PLAN AND RECORDS – Weekly Plan Sheets and Weekly Accomplishment
Sheets.
8. INVENTORY – Keep your personal copy of your most recent order until your order
arrives. Then keep all of your product invoices for the current quarter here.
9. CUSTOMER AWARENESS – This file should be used for any Newsletters you
produce, Brochure Inserts, Special Offers, and more. You can use this as a
reference and for more ideas later on.
10. PREFERRED CUSTOMER PROGRAM – This is where you will keep you information
about you customer’s buying trends. You will utilize these records to keep
customers aware of what products they frequently purchase and this will enable
AVON BUSINESS IN A CRATE COURTESY OF PHYLLIS CONCORDIA
Independent Sales Representative Call: 215.235.4355
Page 3 of 7
you to provide them with great, personalized service. Use this for you frequent
buyer incentive tracking. You can keep a manila folder for each customer if you
would like.
11. RECRUITS – If you are in Leadership this is a place to keep your copy of their contracts. If you are not in Leadership you can omit this file or name this file
RECUITING PROSPECTS if you are considering Leadership at some point.
12. FUNDRAISING – Utilize this folder for any resources about fundraising, if you make it
part of your business. (And it is wise to make it part of your business – as just two or
three successful fundraisers can drive you right into President’s Club!)
The second sets of files are for keeping business receipts according to usual business
deductions. Each year check the current tax guide and keep this in your crate for easy
reference. You can obtain the current tax guide each year for free from the IRS either by
request or you can opt to download it online.
1. TO BE FILED – This is your “I can’t decide today” file. Do not mistake this for an “I
don’t feel like it today file!
2. ADVERTISING – This is where to keep paid bills for any direct support mailing
companies you may use to ship brochures, any printing expenses, and any
advertising records including tearsheets for print or online ads. It is a good idea to
comment about the results of your advertising and cross-reference any contacts,
new customers or recruits from each ad.
3. ASSET PURCHASES
4. BAD DEBTS – You can see this file dwindle sown as you gain success as an Avon
representative.
5. BANKING RECORDS – For Your Business Account
6. AUTO EXPENSES – If you are going out tossing in your car, track the mileage and
apply it as a write-off when applicable – keep track of any mileage that pertains
to your AVON business such as sales meetings, appointments with customers or
recruits. You should keep a tracking sheet in your vehicle and transfer it to this file
at the end of each week or month.
7. CONTRIBUTIONS – This includes any gift baskets, items, products, or cash your
business contributes to charitable organizations. Gift baskets used for raffles do
not apply to this file. They are considered to be a business expense not a
contribution.
8. EVENTS – This is a file for records of completed events and any receipts for the
cost of participation.
9. DUES AND PUBLICATIONS – This includes any memberships such Chamber of
Commerce or other civic groups that pertain to your business. You should also
include receipts or invoices for books and magazines you purchase of subscribe
to for your business. Since your business is a beauty business you can even write
off some subscriptions or books pertaining to fashion and beauty. Any business
publication receipts or invoices would apply here as well, anything involving
learning more about business news and management can be stored in this file.
10. FREIGHT – Keep track of any shipping expenses which your business incurs in this
file.
11. INSURANCE – Make sure you have adequate insurance in place for Inventory
replacement if necessary. Keep paid invoices in this file. Your insurance policies
should not be kept in this file – they should be in a fire-proof box at the very least
AVON BUSINESS IN A CRATE COURTESY OF PHYLLIS CONCORDIA
Independent Sales Representative Call: 215.235.4355
Page 4 of 7
but should preferably be kept in a safe deposit box. You can make a copy of
your policy and keep that in this file to refer to.
12. CREDIT PROCESSING – Keep record of any credit card processing fees your
business incurs as a result of your customer sales involving a credit card.
13. INVENTORY – After each quarter file inventory sheets here.
14. LEGAL AND PROFESSIONAL SERVICES – This file is for any services your business uses
involving legal or professional needs including lawyers and accountants.
15. OFFICE EXPENSES – These include the basics such as paper, pens, ink and toner for
printers, and more.
16. POSTAGE
17. OFFICE EQUIPMENT – This file is for invoices regarding the purchase and repair of
equipment purchased for your home office.
18. STATEMENTS – Three manila folders needed to save monthly statements including:
A. AVON SAVINGS – This is the account you will use for profits which you can use
to pay yourself when applicable.
B. AVON CHECKING – This is for your expense account, to pay Avon, and to pay
for other expenses pertaining to your business.
C. CREDIT CARD – Put statements in this file. Only business purchases may be put
on this card.
19. SUPPLIES – Use this file to keep track of any sales tools that you do not purchase from Avon. This includes items such as cotton balls and swabs, for example.
20. TELEPHONE – Paid phone bills should be filed here.
21. TRAVEL AND ENTERTAINMENT EXPENSE – You can use this to store receipts involving
meetings with customers, recruits, sales managers, and more. For instance
meeting a customer for coffee, or even something such as taking a recruit to a
lunch.
AVON BUSINESS IN A CRATE COURTESY OF PHYLLIS CONCORDIA
Independent Sales Representative Call: 215.235.4355
Page 5 of 7
RESOURCE NOTEBOOK
Start with one two-inch hard-backed binder and use this to store handouts and other
information you accumulate. This includes your unit newsletters and anything else you
may want to refer to such as information and magazine articles pertaining to skin care
and beauty or directly to Avon products – such as published product reviews and
advertisements.
WORKING FILE NOTEBOOK
Start With a one-inch flexible binder, sheet protectors, and tabbed dividers. Slip anything
you may want to reproduce later into plastic sheet protectors. You will need to take
these out of the sheet protectors when you want to copy your materials and slip them
back in to protect the original.
Suggested tabbed dividers could include (use the ones that pertain to your business
needs) and create additional ones as needed:
PARTY BOOKINGS ● PREFERRED CUSTOMER PROGRAMS ● CLIP ART
PRODUCT KNOWLEDGE ● COACHING ● RECRUITING ● TRAINING
CUSTOMER SERVICE ● POLICIES AND PROCEDURES
CAMPAIGN PLANNER ● HOLIDAY PLANNER
OPEN HOUSE PLANNER ● BEAUTY AND FASHION TREND INFORMATION
PARTY GAMES ● ADVERTISING IDEAS ● GOALS
BEAUTY BASHES or GIRLS NIGHT OUT
HELPERS ● CALENDAR ● FUNDRAISING
SCRIPTS – fundraisers, cold-calling, customer follow-up
MARK UPDATES
AVON BUSINESS IN A CRATE COURTESY OF PHYLLIS CONCORDIA
Independent Sales Representative Call: 215.235.4355
Page 6 of 7
COMPUTER FILES
You can make files similar to any mentioned files on your computer hard-drive to help
organize your work and make it easy to find again! Appropriate file names may depend
upon your operating system. For Windows it’s a good idea to use the following format
example when saving or renaming a file: “AVON – name of file 01” changing the
numbers as you gain new files of the same type. Always add a zero before a single digit
number so they list accordingly when you have several files with the same name, such as
“AVON – customer newsletter – campaign 01 2008”. (2008 denotes the year.) Using this
naming system will also help to keep things pertaining to Avon separate from other files,
you can use a similar method for other areas of your life – for example if you are a Girl
Scout Leader, a file name could start with “GIRL SCOUTS” or “GS”. These are some
organizational ideas that will help make your AVON business a success. Paperwork can
be hard to manage… hopefully these ideas will make things easier. Use them as shown,
or use them to help create ideas that suit your own needs.
ROLODEX
Yes, even with a computer system making things so easy to maintain contacts and
customers… it helps to keep a good old-fashioned, ever-so-indispensable Rolodex file
handy. Use it for names and addresses, account numbers, passwords, and more. If you
are keeping sensitive information in these you should keep it in a locked drawer or
cabinet when your office is “closed”. Otherwise these are great even if you have to run
out of the house for an appointment and cannot take your laptop for whatever reasons.
You can still make calls to clients, or have all of your information you might need to make
calls involving billing discrepancies and such… you can have all of your account
information written (or printed out on your Rolodex). They come if different card sizes, so
it helps to get one that accommodates business cards as well. Ahhh… the Rolodex.
AVON BUSINESS IN A CRATE COURTESY OF PHYLLIS CONCORDIA
Independent Sales Representative Call: 215.235.4355
Page 7 of 7
USE THIS SPACE TO NOTE YOUR OWN ORGANIZATIONAL IDEAS AND PLANS
“He that would govern others, first should be the master of himself.”
—Philip Massinger