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AVImark ReadMe Enhancements 2009.0.0 This document contains a current list of new enhancements along with a complete list of fixes completed in version 2009.0.

1. McAllister Software Systems- Security changes made to MPS, McAllister Payment Solutions

2. McAllister Payment Solutions- Detecting card type 3. McAllister Payment Solutions- Prompt to void payment 4. McAllister Payment Solutions- Ability to do manual batching 5. McAllister Payment Solutions- Accessing the MPS reporting website 6. McAllister Payment Solutions- Surcharging fees for credit cards stored in PASS 7. McAllister Payment Solutions- New Prompt for Pin Number 8. McAllister Payment Solutions- Topaz button change 9. McAllister Payment Solutions- Client account number added to Unsuccessful and

Successful Recurring Payment reports 10. McAllister Payment Solutions- Security for Recurring Payments 11. McAllister Payment Solutions- All-in-One device 12. State of Tennessee Controlled Substance Reporting Requirement

(ASAP report) 13. Rabies State Specific utility program enhancements:

RabiesCSV for El Paso, TX Rabies report for Hamblin County, TN RabiesCSV for Charlotte County, FL

14. VDIC VetMedStat Telemedicine integration 15. Vmed Technology integration 16. Heska DCU (Data Capture Utility) Interface 17. Slowness issues running AVImark daily reports, WhoGot reports and the Practice

Analysis reports has been greatly improved in version 2009.0.0.7502 18. Mississippi Controlled Substance reporting (ASAP report) 19. AVIMark backup file (AVImark.zip) can now exceed 2 GB limitation 20. New Whiteboard feature gives the ability to use hourly intervals with Frequency 21. Enhanced IDEXX LabREXX integration 22. Diagnostic Imaging Atlas (DIA) Integration; New speed bar icon on CID 23. Version 2009.0 Fixes List

1. McAllister Software Systems, security changes made to MPS- McAllister Payment Solutions

McAllister Software Systems has recently made some changes in order to ensure that all aspects of the McAllister Payment Solutions credit card processing features are PA-DSS compliant. These changes include several new enhancements for MPS in order to make the AVImark program be a secure credit card processing system. .

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We have come to realize just how important it is for any business to understand the risk associated with credit cards and want to take this time to explain how serious we are in helping you protect how credit card information is stored in AVImark. It has come to our attention that in the past there were clinics that stored credit card numbers in note areas and More Stuff entries in AVImark. We DO NOT recommend that clinics store credit card numbers within any note area or More Stuff fields of AVImark since this places that clinic at a very high-risk of having the information viewed or stolen. In view of the fact that we are aware that clinics have stored credit card information within both of these areas we are providing a utility that will search the entire database for this type of information, while also providing a secure method for removal. The update process of AVImark version 2009.0.0 contains a search function that will process through the clinics entire WP.VM$ (Notes) and PHRASE.VM$ (More Stuff) files. This process is setup to search for any credit card numbers that are stored within these files. If credit card information is found, the following message will be displayed:

Please note the Print option available in the lower right hand corner of the Warning message. As the message indicates, we have created a utility to assist clinics with removing credit card number which are found during the update search. This utility is named ClearCCData and can be accessed through the Utilities…Utilities menu. ** Important Note: The utility should ONLY be ran with an administrator since it will be modifying any notes (client, patient, medical history) containing credit card information. After running the utility, a window will display showing all of the number that cleared and whether it was stored within the PHRASE.VM$ or the WP.VM$ files. Numbers that are found will actually be replaced with XXXX. This replacement is accomplished in a manner so that the previous number can never be accessed again, making that number now secure.

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Due to the numerous ways that credit cards can be entered (1111-1111-1111-1111 exp 0109, 2222 2222 2222 2222 0109, 3333 3333 3333 3333 01/09, 444444444444 0109, etc) this search is not a perfect science. There will be the possibility of numbers being entered in a strange manner causing the utility to not recognize them as a valid credit card number. A copy of the PCI-DSS Requirements which are mentioned in the update warning can be found at www.avimark.net For assistance running the utility program please call Technical Support at 1-877-838-9273.

2. McAllister Payment Solutions- Detecting card type AVImark can now detect the appropriate card type when processing a credit card transaction and also give a message letting the user know a different card type has been swiped or hand-keyed. The default setting prompt is set to Show Message but to suppress this message you can select Change Type or Leave Alone. The new option is named “On Account type mismatch” and is located in the MPS options window on the General Tab.

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The message prompt will be very helpful in cases such as: When a Mastercard payment is selected in AVImark but the client actually uses a Visa card instead; when the Visa is swiped AVImark will now show a message indicating that the Swiped card does not match selected. Update payment type?, which allows the user to change the card type from Mastercard to Visa.

** Important Note: If Debit is selected as the card type the selected transaction will not be changed to Visa or MasterCard.

3. McAllister Payment Solutions- Prompt to void payment

Removing a credit card transaction from a client’s AVImark account will now automatically remove transactions from the open batch and\or prevent the client’s card from being charged. AVImark provides a prompt when a processed credit card is being removed asking if the transaction should also be voided from the open batch? This prompt can be setup in Advanced Options and will reads as, “Client’s credit card has been charged. Void credit card transaction?”

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Allowing the transactions to be voided directly from the prompt by choosing Yes; clicking Yes will Void the MPS transaction and remove the payment from accounting. Clicking No will not void the MPS transaction but will allow the payment to be removed from accounting.

4. McAllister Payment Solutions- View daily batches now allows manual batching of transactions Since the implementation of MPS in the summer of 2007, transaction batches have only had the option of being closed automatically at the end of the day. This has posed some concerns for our 24 hour/emergency clinics that need to be able to close their batch at the same time they close their drawer which is at the end of a shift. To accommodate these 24 hour clinics, we have created a feature for MPS to allow batches to be closed manually. Selecting Utilities…MPS…MPS Batch will display a confirmation window displaying all transactions and totals included on the current open batch. Selecting YES to the message, “Are you sure you want to close the MPS batch?” will close the batch and allow a batch report to be printed containing details of the transactions included in the closed batch. After manually closing a batch through MPS the Credit Card Void option should be deactivated once the batch a transaction is assigned to is closed.

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** Important Note: Once the transaction has been batched out, it can not longer be voided, but must be entered as a credit.

5. McAllister Payment Solutions- Accessing the MPS reporting website

CoreManagementSystem.com, previously required the user to exit AVImark and open an internet browser. This reporting site can now be accessed from directly within AVImark by selecting Utilities…MPS…MPS Virtual Terminal. Selecting this menu option will display the McAllister Payment Solutions Customer Login window.

6. McAllister Payment Solutions- Surcharging fees for credit cards stored in PASS

New Advanced Options have been added to allow the clinics to apply surcharges for the storage of a credit card using the MPS PASS and Recurring Payment features. These optional surcharges assist the clinic with regaining some of the additional cost associated with storing credit cards through the PASS feature.

• Charge Handling Fee for creating new Payment Accounts • Charge Service Charge on Payment Account Payments • Charge Handling Fee or Service Charge

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To begin using the option of your choice click on the Advanced Options icon on the CSD screen, (hammer, screwdriver, and wrench) to open the Options Maintenance window. You can find these new options under McAllister Payment Solutions by typing “charge” in the search field.

• Charge Handling Fee for creating new Payment Accounts This option allows clinics to charge a set dollar amount each time a Payment Account is created; adding a handling fee to each new Payment Account in the client’s accounting and to the next client invoice.

• Charge Service Charge on Payment Account Payments This option allows clinics to charge a percentage of the payment amount to a client for each transaction created using Payment Account. For each transaction created a service charge will be applied to the amount of payment and added to the next client invoice as a separate line item charge.

• Charge Handling Fee or Service Charge This option allows clinics to choose to charge either a set dollar amount (handling fee) or a percentage of a payment amount (service charge) to a client for each Recurring Payment that is processed. For each Recurring Payment that is processed, one of these surcharges can be added to the client’s account and to the next client invoice.

7. McAllister Payment Solutions- New Prompt for PIN Number When processing a debit payment, a new prompt will be displayed in AVImark indicating that it is waiting for a PIN number to be entered.

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8. McAllister Payment Solutions- Topaz button change

When using Topaz models TLBK-460, TL-462 and TLBK-462 the OK button on the screen had been difficult to select in previous versions. To help MPS users the OK button has been removed from the Topaz devise to allow the AVImark user to click OK directly in AVImark instead of the customer selecting it on the signature pad.

9. McAllister Payment Solutions- Client account number added to the Unsuccessful and Successful Recurring Payment reports. The Unsuccessful and Successful Recurring Payment reports now have a client account number associated to each transaction. 10. McAllister Payment Solutions- Security for Recurring Payments When using MPS, upon logging into AVImark users may be asked to check for recurring payments. AVImark will now allow this message to only be prompted for users that have been given the authority to do so.

These new security options have been added to Users and Security:

• ACT20- Run Recurring Payments • CLT11- Work With Recurring Payments

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The Hospital Administrator can secure these options to authorized groups to allow those users to receive the prompt and click Yes or No when the message comes up after logging in. Users that do not have authority will not see the prompt at all. 11. McAllister Payment Solutions- All-in-One device The Verifone MX850 device allows the card swipe, PIN pad, and digital signature functions to be consolidated into a single, state-of-the-art device. For more information on the Verifone MX850, contact MPS Technical Support at 1-877-838-9273 ext. 379.

12. State of Tennessee Controlled Substance Reporting Requirement (ASAP report) The State of Tennessee now requires that a unique Rx number for each prescription be reported. To assist our AVImark users in accomplishing this, we have modified our ASAP Report to display this information. To use this feature you will need to do the following: • Be on AVImark version 2009 or higher • Have the “Include Sequence Number option for printing Drug Labels” set to True Printing prescription labels through AVImark will assign numbers and maintain them in sequential order. This number will be a unique Rx number that will be printed on the corresponding Drug Label, as well as being reported for that Controlled Substance line entry on the ASAP report. To generate this report, select Utilities, Utilities…type ASAP in the Utility field. Select your appropriate State, Date Range, and location you wish the report to be sent, and click Run. When the utility is completed, you will find the report in the directory you selected. The file will be in a .DAT format, and will be named with your hospital DEA Number_date.DAT. You can now send/upload your file to the proper authorities. Note: When opening the utility, AVImark will prompt to take a backup. While we always recommend making sure your clinic maintains regular backup procedures, this is a reporting utility, and not modifying data in your program, so a backup prior to running this utility is not necessary.

13. State Specific utility program enhancements made available in version 2008.2.0.7229 Reporting requirements must be reported in AVImark to meet guidelines setup specifically for certain states and counties. To meet these necessary requirements the RabiesCSV utility has been re-done to accommodate three separate county requirements.

• RabiesCSV for El Paso, TX

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AVImark version 2008.2.0.7229 now has the RabiesCSV built directly into the program. This utility can be accesses by selecting Utilities…Utilities and typing in Rabiescsv. Select El Paso, Texas as a format option the report will be the same as it has always been for this city when running the original separate RabiesCSV utility. For assistance using or accessing the built-in program please call Technical Support at 877-838-9273.

• RabiesCSV for Charlotte County, FL Charlotte County, Florida now requires the following information to be included on their rabies report. Owner Home Phone, Work Phone, Animal size, Animal Sex, Animal Age, Vaccination Due Date, and Route. AVImark now provides this information by printing a RabiesCSV report specifically for Charlotte County. To access the report go to Utilities…Utilities and type in Rabiescsv, then select Charlotte, FL format. ** Important Note: The county of Charlotte must be assigned to the client for this information to be reported.

• Rabies report for Hamblin County, TN; Includes Dosage amount

Hamblin County, Tennessee now requires each rabies report to display a column for Dosage amounts. To access this new report go to Utilities….Utilities and type in Rabiescsv, then select Hamblen, TN as the format. The report will include the Dosage column when Inventory Used has been setup for a Rabies Vaccination and includes a unit of measure of CC or ML.

For example, when a Rabies Vaccination is set up as a treatment in the Treatment List this treatment has a Vaccine attached as Inventory Used. The vaccine setup in the Inventory list must have CC or ML assigned as the Unit of Measure. The amount given at the time the injection is placed into Medical History as Inventory Used will be reported in the Dosage column on the RabiesCSV report for Hamblen, TN. ** Important Note: The county of Hamblen must be assigned to the client for this information to be reported.

14. VDIC VetMedStat Telemedicine AVImark now has the ability to access VDIC’s Telemedicine Services website directly from within AVImark to allow easy online access to radiology, ultrasound, cytology, and telemedicine consultation. There is nothing to install. You can begin reaping the many benefits this feature has to offer by:

Accessing the VDIC Telemedicine Site through AVImark. Opening your account and gaining your account access information. Setting you VetMedStat Users ID and Password up in AVImark.

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• AVImark Access:

In the Patient Area of the AVImark CID, Right Click Interfaces, select VetMedStat. You will be presented with a webpage created by VDIC to assist new users in setting up a Telemedicine account, or submitting a Telemedicine request.

Once you have opened your VetMedStat account and received your Account Name and Password provided by VDIC, you can enter that information into Avimark’s Advanced Options. You can find the fields by selecting the Advanced Options icon (hammer, wrench, screwdriver icon) and type VetMedStat in the Search field. Enter the assigned Account Name into the VetMedStat User ID field, and the assigned password into the VetMedStat password field. Assigning this information to the corresponding Advanced Option field will allow you to automatically be logged into the site upon opening through AVImark. If you prefer to not be automatically logged into the VDIC site, you can simply skip the step of entering the information into Advanced Options, and you will be presented with the login fields upon accessing the site through AVImark. Setup is complete, and you are now ready to begin making your telemedicine requests.

• Making Requests:

To make a request, access the VetMedStat site and enter your Account Name and Password. Select the New Patient button. A patient information page will be displayed. This will automatically default to the AVImark patient and client you have selected on the CID, as well as the DOB and weight of the patient. You can select the Species, Breed, and Gender that applies to this patient and click OK. This will take you to the Request Form where you can make your Telemedicine Requests and click Next.

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You can then click on your Category to see and select your options and click Next.

You will be prompted with a message confirming that your patient will be assigned a VMS patient ID number, click Yes to proceed or No to go back. If you click Yes, you will be prompted with a message confirming the Request ID number assignment for that patient. Clicking Yes again will allow the # to be assigned and you can proceed to complete your case. You will be

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presented with a window to make your courier selection, or upload images. Press Complete when done.

• To Check the status of a request:

When you have a previously submitted request, and would like to check the status, you can again access the site by selecting your AVImark patient, selecting right-click, Interfaces, and select VetMedStat. If the patient you have selected in AVImark is already set up in the VetMedStat site, their Patient ID number will automatically be displayed in the Patient ID field and any associated requests will be automatically loaded in the Request ID drop down for quick retrieval of reports.

You also have the ability to search for the case request for patients other than the one defaulted to being listed by using the Patient Search, Case Search (you will be required to know the request number to search using this feature), searching through Incomplete Requests, or Cases in Progress, simply by selecting the button in the VetMedStat window that corresponds to the search method you desire. You have the same search options available to you from the Home Screen of the VMS site after you have logged in.

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**Important Note: Be aware that if you choose to search for case requests for any patient other than the one that is displayed, you can view any of the information for those other requests, however, upon the completion of viewing the status of those requests, you will be prompted with a confirmation message stating that the defaulting patient (the patient that is on the AVImark CID at the time you accessed the site) already has a VMS patient ID assigned, do you want to replace the existing ID to another, unless you actually want to have that patient ID reassigned, you should always select No for this message. When you have selected the desired patient, you are able to review the findings based on the request submitted as they are available. The Request IDs will always be displayed in the Request ID drop down with the most recent being first in the list for that Patient ID. This will allow easy access to previous requests for this patient. To review any previous results for this patient, you simply select the desired Request ID, and press the View Request button. When you are finished reviewing request results, you can exit the site by either clicking the Done button, or simply choosing the red X in the top right of the window. 15. Vmed Technology integration The Vmed integration allows for specific client/patient data to be pulled from within AVImark and automatically populate the Vmed “Patient Episode File” within their PC Display software. This software is used in conjunction with Vmed’s PC-VetGard and PC-Vet wireless monitors for the purpose of storing patient monitor parameters and ECG waveform data. In order to use this feature, you will need to have the following:

• AVImark version 2009 or higher • Registered AVImarkComServer.dll file • AVImark open in the background to the desired Client/Patient

To register the AVImarkComServer.dll file:

• Open AVImark • Hold down the Ctrl + Shift together, and Click on Utilities • Select Register > AVImarkComServer.dll

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Now you are able to select the desired AVImark Client/Patient on the AVImark CID and have it populate the PC-Display software after Bluetooth connection is established.

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This will further allow you to save, print, and review episode information in the PC-Display Software as well as the ECG Reviewer software that will include the AVImark Client/Patient specific information. 16. Heska DCU (Data Capture Utility) Interface AVImark now has the ability to retrieve lab results via the Heska DCU. This new interface will allow the capture and subsequent storage of results from several Heska instruments. AVImark users have been able to retrieve results from the Heska Spotchem and CBC Diff for quite some time using the straight serial interface. However, with our DCU interface you will now be able to utilize results from these instruments as well as the following:

• Hema True • DRI-CHEM • i-STAT

** Important Note: If you are currently using the Heska Spotchem and/or CBC Diff, and are not going to be using the DCU, you will still be able continue using your interface with no changes in the functionality.

• Setup:

These results will be automatically transmitted to a user specified storage folder in an .XML format. This storage folder will need to be assigned in the DCU software as well as AVImark. You can create your storage folder in any accessible location. An example of an accessible

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location would be in the AVImark folder as a sub-directory. Open the Heska DCU by clicking on it in your System Tray, select Preferences, in the Output Folder field click on the ellipse (three dots) to browse to the location of the storage folder you created. Your Output Folder path should be similar to this:

In order to retrieve results using this interface, you will need to assign the directory location for these stored results in the AVImark Advanced Options. This can be accomplished by clicking on the hammer, wrench, and screwdriver icon in the AVImark Speedbar. Type DCU in the Search field, then select the DCU Results Path option and enter the path to the location in which your DCU software receives and stores results. If the folder you created for your result storage was in your AVImark directory, your Advanced Option path will look like this:

Once results have been transmitted to the specified folder, you are now ready for AVImark data field definition and result importation.

Defining AVImark Data Fields

To define the data fields from the Treatment list:

• Select the appropriate treatment in your treatment list and Right Click...Change to open the Change Treatment window.

• Select the More Stuff box within the Attachments section at the bottom, right corner of the Change Treatment window. This will open the Define More Stuff window.

• Choose Work with...Heska DCU.

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• You will be presented with the Heska DCU window that will display all captured/stored results.

• Select the desired file on the left side of the window to display the results for that file.

• Click on the line that represents the instrument you are pulling results from, Select Define, Test.

• You will be prompted with a confirmation message. If this is the correct set of test results you wish to use to define this treatment, click Yes.

• Click OK, and you will see your AVImark data fields. To define the data fields from the Medical History:

• Select the Medical History entry that represents AVImark Treatment for which you wish to define fields.

• Click on the More Stuff Attachment on the right edge of the Medical History area.

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• You will be presented with a confirmation message, asking if you want to Define Now, Click Yes.

• This will open the Define More Stuff window.

• Choose Work with...Heska DCU.

• You will be presented with the Heska DCU window that will display all captured/stored results.

• Select the desired file on the left side of the window to display the results for that file.

• Click on the line that represents the instrument you are pulling results from, Select Define, Test.

• You will be prompted with a confirmation message. If this is the correct set of test results you wish to use to define this treatment, click Yes.

• Click OK, and you will see your AVImark data fields. Importing Test Results • Select the patient’s Medical History record in which you wish to import results.

• With this treatment code highlighted, right-click…More Stuff…Enter Data.

• Choose Work with…Heska…DCU.

• The Heska DCU window will be displayed with the test files located on the left

side of the screen.

• Select the appropriate file to display the file details.

• Select the line that represents the test that you want to import into the patient’s record, and right-click…Import on that line.

• A message will be prompted indicating that the results have been imported. Click OK. You will be returned to the More Stuff window with the results in place.

17. Slowness issues running AVImark daily reports, WhoGot reports and the Practice

Analysis reports has been greatly improved in version 2009.0.0.7502 The speed of printing AVImark reports accessed under Work With Reports, Work With Practice Analysis and the AVImark WhoGot have increased from the time it took to run the reports in version 2008.2. An increase in speed gives great improvements when running these reports using

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AVImark Classic or Client\Server mode in version 2009.0.0.7502. There has also been a progress bar added to both the Work-with Reports and WhoGot windows to show a progress report as the report(s) are being generated. Also, the speed for running these specific accounting reports has been increased when using Client\Server to generate reports from the Server computer:

• Income by Treatment • Period Totals • Account Summary

** Important Note: When running AVImark in Client\Server mode most reports will run faster over the network. Since the Client\Server version brought the addition of AVImarkServer.exe that allows the program to work faster over the network, processing reports locally on the Server computer should be expected to be approximately twice as slow as compared to running them on the Server computer in Classic mode. The logic behind this change in speed is the additional AVImarkServer.exe that is used when running Client\Server mode. The function of the AVImarkServer.exe is to read the files then package them up to send across the network more efficiently; allowing network speed to be faster. Since 2 programs are being used (AVImark.exe and AVImarkServer.exe) to read and send the information this communication does create another “layer” of information which causes the information to generate somewhat slower for Client\Server users when done on the Server computer instead of across the network. For clinics running Client\Server but are still in need of increasing the speed of running reports on the Server computer, contact Technical Support for assistance at 877-838-9273. 18. Mississippi Controlled Substance Reporting AVImark has added Mississippi to the ASAP reporting utility in an effort to assist clinics in maintaining compliance with Controlled Substance tracking requirements. To access this utility to begin generating the report for the State of Mississippi, you are required to

• Be on AVImark version 2009 • Have your Hospital DEA number assigned on the Demographics tab in Hospital Setup • Assign your doctor DEA numbers in Users and Security • Make sure the AVImark items to be reported have the C Action code (denoting it as a

Controlled Substance) and the NDC number assigned

To get the properly reported data for your state:

• From the AVImark CID, select Utilities, Utilities…. • Type in ASAP • You will be prompted with a backup option • In the ASAP utility, select you date and Days to send • For Export to, select the location to which you wish to export the file. For example, the

C:[ ] option • Select your state (MS) • Click Run

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• When completed, your report will be in .DAT format and can be found in the location listed in your “Export to” field

• Using the example above, you will find the file named with your Hospital DEA number_date you ran the report for.DAT. (MS123456789_0109.DAT) on the C Drive.

19. AVIMark backup file (AVImark.zip) can now exceed 2 GB limitation When creating a backup through AVImark using the Utilities Menu…Backup feature, the zip file created by AVImark can now exceed the previous limitation of 2GB. The AVImark backup zip file now has virtually no size limitation in a practical environment. The backup.zip file that is created can be restored through AVImark by using the Utilities Menu….Restore feature. But in the event of a catastrophic hardware failure, and AVImark is not available to use the built in restore feature, the zip file from the latest AVImark backup available can be unzipped utilizing one of these external 64-bit zip compatible programs:

• Winzip version 9 or higher • XP Professional Service Pack 3 or higher with built in zip support • PKZIP version 4.5 or higher

20. New Whiteboard feature gives the ability to use hourly intervals with Frequency A change has been made to the way you can set Frequency in the “New Whiteboard Activity” window to give more flexibility when administrating patient activities, medications or feedings within a certain time-frame. An additional field has been added next to Frequency to give clinics a choice of using Frequency as “number of times performed per day” as previously allowed, or they can set an hourly interval that they would like to repeat the service every “so many” hours. This option gives the ability to administer “every 2 hours” even if scheduled times run into after hours for the clinic instead of limiting users to only setting up times per day within regular business hours of the clinic.

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This change can also be setup on individual treatments from Work With Treatment List by using the Whiteboard Tab in the Change Treatment window.

21. Enhanced IDEXX LabREXX integration While AVImark has been able to create IDEXX LabREXX lab requisitions for some time, we have implemented some highly requested enhancements to this feature. Three key areas have been addressed with AVImark version 2009. You now have:

The ability to attach LabREXX codes to existing AVImark Treatment List codes.

The ability to flag a patient as an “in-house” pet when making a requisition. The ability to select a doctor in which to assign the Medical History Entry.

• Attaching LabREXX codes to AVImark treatments

You are now able to associate LabREXX codes to existing AVImark treatment codes and have AVImark treatments added to Medical History automatically. This will allow clinics to keep existing treatment codes while being able to make LabREXX requisitions, and have the requested test pull the existing associated AVImark code into Medical History. In order to make a specific LabREXX requisition and have an existing AVImark treatment code be placed into Medical History, you will need to simply attach the LabREXX code to your AVImark treatment. To make this association:

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• Select Work With Treatments, and locate the treatment in which you wich to attach your LabREXX code.

• Open the Change Treatment window; select the Laboratory tab, then the VetConnect subtab.

• You will see a field labeled LabREXX. Right clicking in that field will present you with an option to view the List of LabREXX codes. Select that option.

• You will be presented with a full list of IDEXX LabREXX codes, and list prices.

• You can make your LabREXX selection and click Done.

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• Once the selection has been made, you will see the LabREXX code that represents that selection in the LabREXX field on the VetConnect tab.

• Click OK, and your association has been made between your AVImark treatment code and the IDEXX LabREXX code.

When you finalize a LabREXX requisition that has an association to an AVImark treatment code, the AVImark treatment code will be added to the Medical History for that patient. If you finalize a LabREXX requisition that does not have an association to an AVImark treatment code, then you will be presented with the New Treatment window, as in previous AVImark versions. ** Important Note: If you are currently using the AVImark/LabREXX feature, and using the LabREXX codes as your AVImark treatment codes as was required by the original LabREXX integration released in 2008.1, but would now like to revert back to your previous AVImark treatment codes for services; please contact our Technical Support Department for information on how you can utilize our ChgCode utility for this purpose.

• LabREXX doctor selection

We have received several requests to provide the ability to select a doctor in which to assign the LabREXX requisition, without needing to be logged in as that particular requesting doctor. With AVImark version 2009 this is now possible. The enhancement to this feature was added to benefit multi-doctor hospitals. This feature now allows doctors to be selected on-the-fly in the LabREXX window, no longer causing doctors to share their AVImark passwords with staff members to allow the filling of LabREXX requisitions on their behalf. It is now possible to select the desired doctor to be assigned to the lab requisition and Medical History entry on the fly, without having to log in and out of AVImark for each doctor needing requisitions. **Important Note: Any staff member that is completing a requisition should have a VetConnect User Name and Password set up in the clinic’s Administrative VetConnect account at

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VetConnect.com. This allows AVImark to automatically pre-populate LabREXX with the Requesting Person’s name. New in 2009, AVImark allows any person requesting a LabREXX form to also select a requesting doctor. In order to be able to select a specific doctor and have that proper doctor be assigned to the requisition, that doctor will also need a VetConnect User Name and Password. The HELP menu on VetConnect.com provides more detail on how to create new User Names and Passwords for all your staff members on VetConnect. Note: The VetConnect User Name and Password is also referred to as the LabREXX Username and Password for setup purposes in AVImark’s Advanced Options. To setup AVImark follow these steps:

• Go to Advanced Options. In the Search field, type “labrexx”. Highlight “Password” in the menu tree. In the window below the “Default Value”, do a right-click….NEW to open the “New User Option Value” window for each doctor\user that will be creating requisition forms and enter a password for each one.

• For hospitals that want to use 1 default password but have multiple doctors to choose

from, you must enter the 1 default password in the Default Values for Username and Password. You then must enter an ID User Value (User-specific value) for each doctor with their LabREXX Username and Password.

• For doctors that want to use their own specific password, enter their assigned

password instead of using the default.

• After setting up a Password for each doctor, you must then enter a “Username” for each of them. This is done by highlighting “Username” further down in the menu tree under IDEXX LabREXX. Add a “New User Option Value” for each doctor that will be creating requisition forms assigning them their “Username” that they previously set up on www.VetConnect.com.

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• Flagging an “in-house” patient

LabREXX allows clinics the opportunity to identify whether a patient for which you are creating a requisition is a pet belonging to a member of the clinic staff. AVImark has now created a way to identify a patient when creating that requisition from the AVImark/LabREXX interface. When you are in the IDEXX LabREXX Form window in AVImark, simply click in the “In House Pet” field to mark a patient as a staff member patient. Then proceed with your requisition.

• Log into AVImark as a user that has access to the IDEXX LabREXX site, VetConnect.com.

• You now have the ability, once in the LabREXX Form window, to make a doctor selection from a list of AVImark doctors that have a LabREXX username and password assigned.

• Once the Test Doctor has been assigned, you are able to proceed with the requisition

process as usual.

• On the LabREXX requisition form, you will see both the staff member that is filling out the requisition form as well as the requesting doctor.

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The doctor selected as the Test Doctor will also be the doctor that is assigned as the Performing Doctor on the corresponding AVImark Medical History entry. The user logged in at the time the entry was created, will be listed in the Entered By field of the Medical History entry. 22. Diagnostic Imaging Atlas (DIA) Integration AVImark now integrates with the Diagnostic Imaging Atlas (DIA). A Lite version of DIA has been developed that gives AVImark users quick and easy access to all of DIA’s virtual anatomy files and animations. In the latest 2009.1 release, you will notice a new icon (see below) that will launch DIA Lite.

In order to access this feature you need to:

• Have DIA software installed. • Set the path to the location of the DIA Program Folder in AVImark’s Advanced

Options. • Your path should look similar to: C:\Program Files\Odyssey Veterinary

Software\Diagnostic Imaging Atlas/DIAIAVImarkstart.exe. You are now ready to use the DIA Lite version on the AVImark CID screen. The program will be displayed as a small window on top of AVImark as shown below.

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AVImark 2009.0.0. Fixes List Accounting: 4271: Attempting to take an X-Charge payment in 2009 is causing “Range Check Error” Fixed 2009.0.0.7351 4274: Changing the second description in the Enter Payment window is not being held when using MPS. Fixed 2009.0.0.7441 4393: Invoice shows client's full credit card number when using X-Charge When taking a payment through X-Charge; the Invoice is now showing the client's full credit card number when it should only show the last four digits. All other digits should show as X's. Started failing in beta version 2009.0.0.7613 Fixed 2009.0.0.7838 Appointments\Boarding: 3520: Adding a new client from the Appointment Calendar is not capitalizing client name. Client name is being capitalized when added from any area of the program again, as in past versions. Fixed 2009.0.0.7520

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Backing Up: 4034: Multiple "Database not active messages" occur when backup left at "verified successfully" screen Include "Program Files" and check "Verify Backup". Begin Backup. When it completes...you will receive the "Verified successfully" prompt. Do not click OK...let it sit there. You will begin receiving database not active messages (about 1 per minute; doesn’t matter if "Auto refresh windows" is set to True or False) Fixed 2008.2.0.7541- added to 2008.2 ReadMe Fixed 2009.0.0.7568 Client Area: 4104: (Backup) Adding a new patient generates Assertion Failure. Updating to 2008.2.0.7238 corrected this error. 4146: (Backup) SSN being displayed as “corruption”. This clinic’s SSN was being encrypted twice. Opening the Change Client window was only decrypting it once. A decryption utility (DecryptSSN_20082) was created to decrypt one of the encryptions so the Change Client window would display properly. 4243: (Backup) Opening the Change Client window causing “Interface Not Supported” message to be displayed. The The reason this data was having issues with client morestuff is due fields of the same name and same type, "AR Notes". Since the framework was added having fields of the same property name and data type could cause unexpected results when fetching the data for that field. To correct the issue the clinic will need to create a new generation using separate names for entries if they want to continue using more than 1 phrase type with the same title they need to re-name them: AR Notes 1- Phrase, AR Notes 2 Phrase, AR Notes 3 Word Processing. If this generation has been open on a client account and causes the error when changing client information. The clinic will need to manually remove that generation by doing a Data Remove then re-open the newest generation so it's in use. Estimates: 3956: Slowness changing the name of an estimate Updating to version 2009 will correct this issue. Information Search: 3887: Running an Information Search using results of another search generating errors. Updating to version 2009 will now allow the proper results to be displayed and no errors generated.

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Inventory List: 3606: Inventory items missing Beginning Balance and causing Variance issues Updating to 2009 will allow the beginning balance to show for all items. Fixed 2009.0.0.7502 3950: (Backup) On-hand amount does not reconcile with Variance A new utility was created (FixVariance) was created to Recalculate variance entries and places account adjustment at top so that variance will equal current "On hand" amount. 3858: (Backup) Certain item will not display properly on Controlled Substance Report This was due to incorrectly manually changing this item code instead of running the chgcode utility. This was resolved by removing the C action code, running setcodes, rebuilding history, adding the C action code back to the item, and running setcodes again. 3457: Unable to view Order Details for a purchase order that did not have a vendor assigned This has been corrected in version 2009, you can now view the details of a Purchase Order whether there is a vendor assigned or not. Fixed 2009.0.0.7502 4361: New Item window defaults to incorrect tab when creating a new Item Go into the Inventory List, right-click New to add a new item. The default was going to the Advanced Tab instead of the General Tab, in the “Code” field. default to Advanced Tab. Note: This started failing in a beta version of 2009. Fixed 2009.0.0.7726 3855: Inventory Report by Vendor showing incorrect category name next to stock value total Printing the Inventory Report, organized by vendor, for all categories; the stock value total for each category was listing the incorrect category name. Fixed 2009.0.0.7743 Medical History: 2200: Opening More Stuff on a Medical History entry with a Photo Type The menu option of Photo is greyed out so you cannot select “Choose” to open the AVImark Image Editor. Fixed 2009.0.0.7502 3627: Securing the “Enter Medical History” function This security option was still allowing un-authorized users to enter Medical History using the Refill function. As of version 2009 you are no longer able to enter Medical History when not authorized. Fixed 2009.0.0.7502 Miscellaneous:

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4046: Updating AVImark on Windows Server 2003 with Service Pack 2 This caused a Operating System Requirement failure message. The update process to version 2009 has been corrected to allow this OS to pass the System Requirements. 4252: (Clinic Backup issue) List of assertion failures upon rebuilding attachment index Fixed 2009.0.0.7535 4290: Vaccine field name missing from Change Treatment window Fixed 2009.0.0.7710 Reminders: 3973: (Backups) A utility needs to be created to correct reminder series. The utility (FixReminderSeries) was created to fix the duplicate series members issue for this ticket as well as 3680 and 3901. 3762: (Backup) Reminder series that utilizes the Remind As feature to bounce between two codes. Second loop that recalculated due dates for reminders shouldn't be recalculating due dates for reminders that are members of a series, since those have already been handled. Update and perform a Global Apply to correct reminders. Fixed 2009.0.0.7502 Reports: 3897: Deposit Slip not displaying Held Checks as Payments Received as in previous versions Held Check report prints automatically with deposit slip. It correctly shows Held Checks that are to be deposited after the starting date of the report, but are not included to be deposited during the time frame of that report. If it is deposited during that time frame; it shows on the Deposit slip as a deposited held check. Also...any held checks "taken" during the time frame of the report also show next to a line heading of "Held Checks" and show under "Total payments received". If you do not have these lines; it means there was not any held checks taken during the time frame you are printing for. Fixed 2009.0.0.7502 4030: (Backup): Slowness running the Practice Analysis Top 50 report The speed of this report has been greatly improved in the Practice Analysis area of the program with version 2009. (In some databases and in extreme cases this report also generated errors) Fixed 2009.0.0.7502 4175: (Backup) Slowness printing accounting reports in 2008.2 versus 179. An increase in speed has been made to ALL of the End of Period reports in both Classic and C/S over what it was in 2008.2. We have also increased the speed of the “Who Got” report in 2009 as well as added a progress bar to both the “Work-with…Reports” and “Who Got” windows. 3606: (Backup) Ongoing issues with Controlled Substance Report showing wrong balance. Some figures weren't showing on the report which caused the balances to be wrong. Updating will correct the problem which will also correct the reports. Fixed 2009.0.0.7502

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4255: (Backup) Error when attempting to view the Bottom Line Report for a year The error has been corrected as well as the speed being increased. Fixed 2009.0.0.7502 3969: Accounting reports generate slower on server running Client Server than Classic The speed has been increased when running these three reports, Income by Treatment, Period Totals, and Account Summary. Fixed 2009.0.0.7568 4360: Access violation attempting to print the "Referral Report" Note: Started failing in beta version 2009 Fixed 2009.0.0.7710 4070: (Clinic Backup) Destroying modified object error upon attempting to print the Period Totals report. Attempt to print the Period Totals report for a week or more during any time frame from 3-1-07 to 11-1-07. We receive the following error: "Error. Record, Account, record number, 589223, record state, Modified. Destroying modified object." occurred processing client "Easton, Louise"on or around transaction "10-17-07, Invoice.” The error seems to only occurs between 3-1-07 and 11-1-07 and only when printing for 5 or more days at a time in most cases. If you were only to print for 1 to 3 days at a time; it will print fine. Fixed 2009.0.0.7520 SOAP: 4048: Posting a treatment to SOAP that is a Treatment Group Posting a treatment group or a treatment that has linked treatments is not always prompting to include linked treatments or expand group correctly. This has been corrected to now prompt with no regard to how the original entry was posted to the SOAP record. Treatment List: 3644: using the F5 function in Treatment List stopped bringing up the Doctor’s Instructions for the selected treatment This has been corrected to display the Instructions again in version 2009. Fixed 2009.0.0.7502 4290: Vaccine field name missing from Change Treatment window Note: Started failing in beta version 2009 Fixed in 2009 .0.0.7710 Utility Programs: 4112: State of MS added to drop down for ASAP. Accommodations were made for the State of MS to be added to the drop down, as well as controlled substance reporting requirements for the state. Fixed 2009.0.0.7441

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3912: LinkAttachments utility needs to be added as a built-in utility program LinkAttachments has been added as a built-in utility program in version 2009. Fixed 2009.0.0.7502 2936: CheckMore utility needed to be recompiled to be compatible with current versions of AVImark. The current version of CheckMore is available on the BBS for version 2009. Fixed 2009.0.0.7502 3551: ChgDate utility needs to be built into the Utilities menu. ChgDate has been added as a built-in utility program in version 2009. 3617: State of TN needs RX number to be reported on ASAP report. As of version 2009, the Drug Label sequence number will be reported on the ASAP report as a unique identifier. Fixed 2009.0.0.7502 4313: PawPrint.exe and PawPrintAppt utilities are both built into the program Fixed 2009.0.0.7568 4350: Kasper utility creates file with extra character All the reported data is actually in the correct positions according to the Kentucky All Schedule Prescription Electronic Reporting document we have, there is just an extra space at the end. The maximum number of fields that should be contained on the report is 222. Version 2009 removes the extra space. Fixed version 2009.0.0.7568 4390: ASAP for MS correction The results of the report are showing the characters all shifted one place to the left, thereby causing all data to be invalid in the allotted fields. Which in turn was causing the report to be rejected for invalid values on some areas. Fixed 2009.0.0.7838 4145: ChgCode gives access violation and doesn't change codes when ran by species Upon running the utility ChgCode by species you would receive an Access Violation error. Then when checking the codes in Medical History, none of them are changed even for the species you selected. It should change the codes in Medical History for the species you designated as well as the "list" code. This is now corrected and will change both codes. Fixed 2009.0.0.7568 Fixed 2008.2.0.7541