Availon_fact_sheet_09_2012_en

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There are a large number of challenges in the field of wind energy. In addition to technical challenges, there are also personal ones – such as your satisfaction. We currently have just over 260 employees throughout the world and a great deal of know-how, allowing us to perfectly fulfill your requirements and wishes. Founded in 2007, today’s Availon GmbH is a leading independent provider of WTG services. Multibrand – from Vestas® to GE® – and international, but nevertheless always close to the customer. Our core competence: Your satisfaction. GEis a registered trademark of GENERAL ELECTRIC COMPANY, US. Vestasis a registered trademark of Vestas Wind Systems A/S, DK. Certification for quality management (ISO 9001), health and safety management (OHSAS 18001) and environmental management (ISO 14001) Competence Center & development of overlapping technologies Maintenance and repair, 24/7 remote monitoring, spare parts management, courses for external providers, rotor blade service, troubleshooting & fault analysis, technical advice Customer & Availon Product expertise Requirements expertise Quality expertise Technology expertise Service expertise W W W WT W W W W W G Insp ection n n n n n n n n Diagnosis of main fram me a and/ n or or gen nera erator tor mount unt Rep Repair air of of ba base se fra frame me or liv live t etime ime service c Measureme m nt t of base f fram me and gener ne ator moun unt t Gearbox anal alysi ysis s Dri Drive ve train n ana analys lysis is Fou Founda ndatio tion a n anal nalysi ysis s Up Up gr d d d d d ades Opt O imization (yi y eld el ) Red duct uction ion (fa failu lure) W W W W WT W W W G Service WindKe Keepe p Bas Basic ic Win Wi dKe K eper® Basic Mod odular Win ndKeeper ® Complete Mod o ula ular WindKe Keepe eper r ® ® Com omple plete te Protection Ind Indivi ividua dual insura urance nce co once ncepts pts Complete transparency nc Claim processin sing Flexib i le acc access ess

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Page 1: Availon_fact_sheet_09_2012_en

There are a large number of challenges in the fi eld of wind energy. In addition to technical challenges, there are also personal ones – such as your satisfaction. We currently have just over 260 employees throughout the world and a great deal of know-how, allowing us to perfectly fulfi ll your requirements and wishes. Founded in 2007, today’s Availon GmbH is a leading independent provider of WTG services. Multibrand – from Vestas® to GE® – and international, but nevertheless always close to the customer.

Our core competence: Your satisfaction.

“GE” is a registered trademark of GENERAL ELECTRIC COMPANY, US.“Vestas” is a registered trademark of Vestas Wind Systems A/S, DK.

Certification for quality management (ISO 9001), health and safety management (OHSAS 18001)and environmental management (ISO 14001)

Competence Center & development of overlapping technologies

Maintenance and repair, 24/7 remote monitoring, spare parts management, courses for external providers, rotor blade service, troubleshooting & fault analysis, technical advice

Customer & Availon

Product expertise

Requirements expertise

Quality expertise

Technology expertise

Service expertise

WWWWTWWWWW G InspppppectionnnnnnnnnDiagnosis of

main framme aand/n or orgenneraeratortor mountunt

RepRepairair ofof babasese fraframemeor livlive te timeime servicec

Measuremem nt tof base fframme

and generne ator moununtt

Gearbox analalysiysiss

DriDrive ve trainn anaanalyslysisis

FouFoundandatiotion an analnalysiysiss

UpUpUpppppppgrggg dddddades

OptO imization(yiy eldel )

Redductuctionion (fafailulure)

WWWWWTWWW G Service

WindKeKeepep r®BasBasicic

WinWi dKeK eper®Basic Mododular

WinndKeeper®Complete Modo ulaular

WindKeKeepeeperr®®Comomplepletete

Protection

IndIndiviividuadualinsuraurancencec cooncenceptspts

Complete transparencync

Claim processinsingg

Flexibi le accaccessess

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Environmental management:More than just a certificate.Renewable energy companies are obviouslydeeply committed to environmental protection. That is why our environmental management system has been certified to ISO 14001 by GL. That means we promise to not only satisfy the regulatory require-ments, but also meet our own ambitious environmental objectives.

Availon in numbers:Top-class options. • Founded in 2007• Employees: Over 260 worldwide• Headquartered in Rheine, Germany• Other locations: Italy, Spain, USA• Service and maintenance teams covering the whole of Germany• 24/7 remote monitoring of WTGs• Value of the spare parts stock: approx. 7.5 million euros• 100 % availability of major components• Rotor blade service

Our staff permanently exchanges knowledge regarding sales, development and service with each other. This creates a high level of expertise in the team which reaches its culmination in a personal contact for each customer. You can reach yours at +49 5971 8025-210

Availon GmbHJacksonring 2, 48429 Rheine, Germanywww.availon.eu

A short path for the long run: Your direct contact person

Rheine, Germany Since 2007: Jacksonring 2, 48429 Rheine

Hamburg, Germany Since 2009: Aspelohe 27b, 22848 Norderstedt

Erfurt, GermanySince 2011: Mittelhäuser Straße 70, 99089 Erfurt

Madrid, SpainSince 2008: Ayala 7, 1º izq, 28001 Madrid

Rome, ItalySince 2010: Via Appia Nuova 71, 00183 Rome

Des Moines, USASince 2009: 3060 SE Grimes Blvd., Ste. 500 Grimes, IA 50111

Sweetwater, USASince 2011: 1113 Lamar St., Sweetwater, TX 79556

… compared with other independent service providers:

• Established Competence Center• Development of in-house upgrades• Only independent service provider certified by GL

• High technological expertise• Comprehensive range of flexible, modular services

• International market presence

Our mission: Fulfilling your needs.Availability is at the core of the name Availon. Therefore, we feel obligated to live up to that promise.This means the following for you:• We will do the maximum to further increase the technical availability of your WTG• You can rely on us to be an active partner• We stand for solid, multibrand solutions• We ensure good yields over the entire life cycle of your WTG• In short: We understand your needs

Our quality management: As valuable as your WTG.We continuously improve our service, so that your investment will also pay off in the future. We are the first independent service provider to have our quality management certified by GL to ISO 9001. This certification covers:• All customer-relevant processes, including - Qualification of personnel - Fault and repair processes - Maintenance strategies - Spare parts supply - Control, implementation, analysis and documentation of field work• All turbine types maintained by us

Our health and safety management approach: Active responsibility.Our health and safety management system is certified by GL according to OHSAS 18001. A proactive approach to health and safety is therefore a vital aspect of our corporate culture and is expressed in our sense of responsibility towards our employees and the requirements of our customers.

Advantages of Availon ...… compared with manufacturers:

• Multibrand service

• WTG service as a core business

and company focus

• Complete transparency with regard

to defects in the WTG

• Tailor-made solutions

• Quick reaction times

• Weakening of the monopoly position

of the manufacturers

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