Avado Patient Relationship Management Solution Overview
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Transcript of Avado Patient Relationship Management Solution Overview
![Page 1: Avado Patient Relationship Management Solution Overview](https://reader034.fdocuments.in/reader034/viewer/2022051610/54821d2db47959d30c8b46c4/html5/thumbnails/1.jpg)
care beyond the clinic
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Avado is a Patient Relationship Management
solution
that provides patient-centric health
professionals
with collaborative care tools to deliver care
during the 99+ percent of the time when
individuals
are away from the provider.
![Page 4: Avado Patient Relationship Management Solution Overview](https://reader034.fdocuments.in/reader034/viewer/2022051610/54821d2db47959d30c8b46c4/html5/thumbnails/4.jpg)
Freemium Business Model
AVADO COMMUNICATOR
Secure messaging,
public website, patient portal and targeted
patient education broadcasts
AVADO GPS
Full product:
All of Communicator plus two-way
trackers, forms
and scheduling
AVADO INTEGRATED
Full product + custom
services:
EHR integration, community site license,
etc.
![Page 5: Avado Patient Relationship Management Solution Overview](https://reader034.fdocuments.in/reader034/viewer/2022051610/54821d2db47959d30c8b46c4/html5/thumbnails/5.jpg)
Friends | family | coworkers
money | religion | values
hom
e
filling prescriptions | exercise taking
medications
“the system”influences
low severity high severity
hosp
ital
open heart surgery
Chronic triggers 75% of all healthcare costs
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“The EHR systems and IT required for MU is a quite different from what will be
required for ACOs.
#1 Requirement: Sophisticated
patient relationship management
(PRM)
For them to be really useful
in ACO environments,
they will need to support
outreach, communication,
patient engagement.”
-- 9 Ways Future EHRs need to support ACOs
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“With our finite resources, we must figure out ways to offload what we have thought as tasks that needed to
be done by our staff.
In most cases, it’s the patient who can do it
more effectively. In the process, the patient is more engaged and it’s
more efficient for everyone.”
-- 9 Ways Future EHRs need to support ACOs
-- Pioneer ACOs Share Lessons Learned and Challenges Ahead
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“Communication is the most important medical instrument.”
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Two Scenarios:
Problem: ACO Leakage & Stage 2 MU Patient Education requirement
Solution/demo: Targeted/curated patient education content
Problem: No idea how patient w/ chronic disease is doing the 99+% of the time when they are away from the clinic
Solution/demo: 2-way tracker
DEMO
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Providers Want PRM to Complement EMRs
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Fee-for-value demands rich two-way patient interaction
EMRs designed for internal workflow & billing, not patient engagement
Delivers unified consumer experience across MD community EMRs (consumers don’t want 5+ sign-ins)
Cost: Lower admin overhead (20:1 ROI)
Nimble for future growth/iteration
Typical proprietary EMR Patient Portal gives little function
& EMR
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Clinicians • Nurses• Physicians• Case Managers• Medical Assistants
Patients (free to use & portable)
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PRM vs. Typical Patient Portal
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Fee For Value Success EMR Pt Portal
Stage 1 Meaningful UseElectronic copy of health information
Clinical summaries
Stage 2 Meaningful Use (proposed)Summary care record for each transition of care or referral
Secure messaging
Reminders sent per patient preference
Patient specific patient education
Fee-for-Value Success (ACO, PCMH, D-PCMH)2-way Patient-provider mobile health tracking
Multi-provider patient portal
Provider-provider communication
AvadoConnect (biometric device connection)
Family/Proxy Capabilities
Patient-enabled scheduling
Practice/doctor website
1:many Broadcasts
Rich Forms Layout & Workflow Designer with external form sending