AVA Assessment V6
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Transcript of AVA Assessment V6
December 2009Airbus Consulting Services
Prepared by
AIRBUS Consulting Team
Operations Information SystemAIRBUS Ops documentation Assessment services
Scope of work proposal presentation
Consulting Services -AVA OPS system Improvement Project
Content
11 Introduction and objectives
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33 OPS Information System improvement project
Airbus assistance program description
44 Tentative planning
55 Benefits and value for Avianca
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77 Next Steps
66 Budgetary information
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1. Introduction and objectives
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1. Introduction
• Confidential information
The information contained in this document is considered as confidential information. Avianca shall treat this information received from Airbus as proprietary and confidential and shall not disclose this information to third parties unless expressly authorized in writing by Airbus. A i h ll t thi i f ti di tl i di tl f th thAvianca shall not use this information directly or indirectly for other purposes than those related to this proposal.Avianca shall disclose the said confidential information only to those of its employees having a demonstrable need to know such confidential information after having beforehand clearly informed them of the strictly confidential nature of the information
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beforehand clearly informed them of the strictly confidential nature of the information and caused them to observe said conditions of confidentiality.Avianca shall protect the said information with at least the same degree of care as it uses to protect its own confidential information. Each party shall also keep in strict confidence the content of this proposal.
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Page 4Consulting Services -AVA OPS system Improvement Project December 18th, 2009
1. Introduction and objectives
• Airbus informed AVIANCA of the Going Digital schedule, and more specifically about new MMEL format delivery date.
• AVIANCA is questioning how to handle and process XML data and what will be the Going digital impact.
• In addition to the trainings proposed in the frame of going digital transition ( e learning + 2 people in Airbus training centers), in order to
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ease the change process and to get the maximum benefit of this opportunity, AIRBUS proposes to AVIANCA an onsite assessment and customized recommendations.
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• The objective of the assessment and recommendations is to provide AVIANCA management with accurate information allowing to select the
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best approach based on AVIANCA operations and strategy.
December 18th, 2009
1. Introduction and objectives
• The goals of the services proposed by Airbus are to• Review current specific AVA status
Consider impact of Going digital on AVA specific practices (out station• Consider impact of Going digital on AVA specific practices (out station distribution, MEL, subcontracting...)
• Evaluate business case for different available tools (FODM, ADOC, Of the shelf solution,....)shelf solution,....)
• Evaluate paper use versus electronic use• on board• on ground
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• Propose a customized project plan and recommendations for AVA
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1. Introduction and objectivesdo
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1. Introduction and objectives
• Definitions• OPS Information system
• In the current document, the processes and tools used in AVA for operations documentation management are designated as the “OPS Information system”.
• OPS Documentation• In the current document the term “Ops documentation” refers to the following set
of documentsof documents• OPS manual Part A B C &D• Navigation Documentation• Cabin Crew Manual
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• Performance documentation• Forms (ASR, Load Sheets...)• Manufacturers documentation
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2. AIRBUS assistance program description
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2. AVA Airbus Assistance Program overview
OPS Information System OPS Information SystemOPS Information System
OPS Information System
Assessment Gap Analysis
OPS Information System
Recommendations
Flight Operations Processes
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Current OPSProcess
Assessment
Process Gap Analysis
ProcessRecommendations
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As Is processTo Be process
Business Cases Plan for AVA
O ti I f ti S t I t j t
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Operation Information System Improvement project
December 18th, 2009
3. OPS Information System Improvement project
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3. OPS Information System Improvement project:OPS Information System Assessment
( Bogotà )Current OPS InformationAssessment
Current Ops Organisation Process Assessment
• ActivitiesReview of current processes
– To Customize and produce ops documentation – To Monitor and manage update ops documentationg p p– To Distribute and deliver ops documentation
To crewsTo CockpitTo different departments and remote stations
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Review subcontracted activitiesReview different format received from
– Manufacturers– Authorities
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Review AVA software tools and IT network for main base and stations
• Deliverables
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Deliverable 1 : Actual process , Data & Tools status (Draft)
Debrief Meeting
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3. OPS information system Improvement project: Gap Analysis
• Activities
( Toulouse )OPS information system
Gap AnalysisProcess
Gap Analysis
– Consider impact of Going digital on AVA process , tools and specific practices ( out station distribution, MEL ,subcontracting, ….)
– Consider the whole AVA fleet data ( Boeing, Fokker, Airbus,…)– Evaluate paper use versus electronic use :
• on board ,,• on ground,• across airlines departments• By crews
– Evaluate make or buy analysis– Evaluate business case for Tools available on the market (Framemaker EPIC ADOC for Flight ops
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Evaluate business case for Tools available on the market (Framemaker, EPIC, ADOC for Flight ops,FODM,….)
– Propose a customized approach and associated recommendations,– Functional limitations of different solutions– Develop a project plan for AVA, with activities, skills, durations, milestones.– Identify risks and propose mitigations
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• DeliverablesDeliverable 1 : Actual process & AVA Impacted process ( Final document)
Deliverable 2 : Recommended Process & AVA OPS information system Modeling
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Deliverable 3 : AVA Customized Business Cases
December 18th, 2009
3. OPS information system Improvement project: Recommendations
(Toulouse + Presentation Webex)Ops Information
RecommendationsProcess
Recommendations
• Activities
Consolidation of the project plan with AVAConsolidation of the project plan with AVADeliverable production, finalisation & validation Presentation of the recommendations using Webex
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• Deliverables
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Deliverable 4 : AVA OPS information system improvement plan
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3. OPS Information System Improvement project: Deliverables
Deliverable Title Description Inputs Support RequiredDeliverable 1 Actual process
OPS Information S t
Current state process mapping and OPS information system mapping, including system i t ti d t f t d t
AVA Ops documentation
AVA Process description
IT t l i f t t
AVA OPS managers
AVA IT Subcontractor managerSystem
Modelinginteractions data format , data flows and user profiles
IT tools infrastructure+ descriptions
manager
Deliverable 2 Recommended Process OPS information
Future state OPS Information System & process mapping, including OPS Information
AVA development plan AVA OPS manager, IT manager availability,Final validation from Airbus ,AVA
Phase 1 : Phase 1 :system Modeling
gSystem functionalities and user profiles & the target business process.
,Experts and AVA Management
Deliverable 3 AVA Customized
Customized business case for documentation management in
AVA Cost figures, paper, reproduction, IT
Cost information related to operations
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Customized business case
documentation management in AVA, built regarding different identified opportunities
reproduction, IT costs, subcontracting costs
operations
Deliverable 4 AVA OPS A customized improvement plan AVA plan AVA Management validation
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Plan
for AVA will be designed considering AVA process and strategy.
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3. OPS Information System Improvement project: Value for AVIANCA
• The OPS information system Improvement project will deliver to AVA a decision support including :
Detailed description of actual/current processp pDescription of the recommended/targeted process & associated software toolsCost Benefits analysis for current practises versus possible improvedCost Benefits analysis for current practises versus possible improved processes.
• Based on these elements AVA will get all necessary elements for
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• Based on these elements AVA will get all necessary elements for decision to implement next phase of improvement regarding OPS information system.
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4 – Tentative planning
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4 - Tentative planning for OPS information system improvement (to be defined with AVA)
Oct 2009 Dec 2009 Jan 2010
OPS information
system Assessment
Nov 2009
A
Feb 2010 March 2010 Avril 2010
GapAnalysis
OPS information system Gap
Analysis
OPS information system
RecommendationsR
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Project Management OfficeWebex, Readiness follow up, Dashboard
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, p,
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4 - Tentative planning for OPS information system improvement project management & follow up
A il M i A S t S t O tJ J l N D J F b M A ilApril – Mai 2010
Aug - Sept2010
Sept - Oct2010
June - July2010
Nov - Dec2010
Jan - Feb2011
Mar - April 2011
T
XML Training in
Airbus trainingtraining
centers -5 Days Implementation
Ramp up
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Digital data Management
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Project Management OfficeWebex, Dashboard
G i Di it l t i i d t d i t ti f D 2009
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T Going Digital training, dates and registration from Dec 2009.
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5 – Benefits and value for Avianca
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5. Benefits and value for Avianca
• AVA assessment will be performed in perspective of the Going Digital migration recommendations and will allow to implement priority items.
• The team will conduct in parallel a detailed analysis of AVA process and organisation and It tools in use.
• The recommendations will provide a solid base for AVA growing plan, and will provide practical guidance allowing a smooth growing with tools requirements for handling AVA strong ramp up
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requirements for handling AVA strong ramp up.
• The consultants involved in the AVA OPS information system improvement plan will then be able to participate to further project steps
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6 – Budgetary information
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6. Budgetary information
At this stage, a ROM estimate is provided, pending confirmation of the scope & objectives with Avianca (Option where AVA provide business class airfare – Madrid/Bogota - and hotel accommodation)
Consulting fees
ROM Prices in USD
42,500.00
Total
Travel expenses(Living expenses)
3,700.00
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Workload*
Total
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46,200.00Project management office
is not included in this proposal and will be subject
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*ROM: Rough Order of magnitude
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**Workload figures are given for information
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7 – Next steps
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7. Next steps
• This scope of work proposal is non-binding and is valid 30 days (from its date of issuance), it is subject to
Agreement on project scope and activitiesPlanning definition and agreement
• Then a Letter Agreement will be established to detail terms of the contract and confirm mutual agreement
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