Autumn L. Johnson 1

Autumn L. Johnson 8853 Colorado Blvd. Apt. 208

Thornton, CO 80229

720.561.1687

aljohnson_0010@ymail.com

HIGHLIGHTS OF PROFESSIONAL QUALIFICATIONS

Experienced Professional who is Committed and Motivated to serve the community and

offenders in the development of Pro-Social Behaviors ~Effective Observation, Listening and

Communication Skills~ Ability to Manage Individuals and Processes~ Experienced in Home and

Community Visitation ~ Able to Address Sensitive Natured Situations and Provided

Recommendations ~ Strong Work Ethic and Moral Compass

CORE COMPETENCIES

Offender Management

Develop Case Plans/Accuracy

Organizational/Time Management

Investigation/Court Protocols

Proactive Problem Solving/Conflict

Able to Make Hard Decisions

Effective Research/Observation Microsoft

Office Suite/Data Entry

RELEVANT PROFESSIONAL EXPERIENCE

Idaho Department of Juvenile Corrections

Intern St. Anthony, ID (01/2015-04/2015)

Instruct life and social skills classes with youth offenders to promote prosocial behavior.

Conduct biopsychosocial assessments with youth offenders during intake to support the

documentation of future classification.

Lead group builders for a group of 11 youth offenders to illicit conflict and how to work in

effective team environments.

Document the group’s daily activities, physical interventions, and peer interactions.

Attended weekly team meetings to evaluate progress of offenders, establish group

strategies, and assess/implement reintegration plans when appropriate.

Madison County Juvenile Probation Youth Tracker

Intern Rexburg, ID (09/2014-12/2014)

Performed curfew checks/home visits to ensure rules of probation were being followed in

order to support community safety.

Issued and scheduled random Urine Analysis tests to offenders with drug/alcohol offenses

both in office and random home visits.

Met with offenders weekly and took brief notes to update their status and input information

into IJOS (Idaho Juvenile offender System) regarding the weekly check-in with offenders.

Attended and participated in weekly court meetings with the Mental Health Team for JMP

(Juvenile Mental Health Program), and then attended the scheduled court hearings with the

juvenile offenders.

Attended school visits with teachers to ensure offenders were exhibiting appropriate

behavior and attendance including keeping grades above C average.

Worked and coordinated a county project for needy families in the community and raised

$4,030.00 within 2 weeks to support this yearly project.

Autumn L. Johnson 2

ADDITIONAL PROFESSIONAL EXPERIENCE

Bridgepoint Education Enrollment Services Advisor

Denver, CO (04/2016-06/2016)

Call 150-250 people per day to educate prospective students on Ashford University's

online program as well as the benefits of pursuing higher education.

Build rapport with all current and prospective students to ensure successful completion of

their education despite times of hardship.

Assist students through the online application process, as well as assisting them in the

completion of various Federal Financial Aid documents.

Devise individualized career plans for students that take into consideration their skills,

career goals, and previous life/employment experience.

Attending weekly training to better understand and implement compliance regulations, as

well as improving sales and communication skills to more effectively gain and retain

students.

Retention work such as: providing basic technical support, engaging students in

motivational conversations during times of hardship, and devising/implementing time

management strategies so students do not have to withdraw due to uncontrollable life

circumstances.

Walmart Money Services Associate

Westminster, CO (09/2015-11/2015)

Conducting safely and confidentially all financial transactions including: cashiering,

check cashing, sending money U.S. and worldwide, bill pay and issuing money orders.

Completing all returns and exchanges to the highest level of customer satisfaction.

Resolving customer complaints and concerns regarding service or products.

The Courtyard Marriott Front Desk Agent

Denver, CO (04/2014-08/2014)

Marriott Hotel, Aurora, CO (07/2008-03/2010)

Omni Interlocken Hotel & Resort, Broomfield, CO (03/2010-07/2011)

Checked guests in and out of hotel and managed computer system and guest billing issues.

Responsible for managing the orders and restocking of sales items for the gift shop.

Answered all phone calls and provided information regarding hotel facilities, guest

reservations, lost and found items and directions to the hotel.

Handled and resolved guest complaints and ensured the needs of guest were met to their

satisfaction.

Camp Kostopulos Group Leader

Salt Lake City, UT (05/2013-08/2013)

Lead group activities for 10-15 campers with varying disabilities and maintained a strict

time schedule to assure the activities benchmarks were met.

Provided personal care for campers within the camp and was responsible for checking in

on each person, as well as completing progress notes for each participant in the camp.

Autumn L. Johnson 3

Supervised 3-5 Camp Counselors per week and observed their interactions with campers

noting any issues or concerns. Provided direct feedback to the supervised Camp Counselors

as needed.

EDUCATION

Brigham Young University-Idaho, Bachelors of Science (BSW), Rexburg, ID

Northglenn High School, High School Diploma, Northglenn, CO