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The presenters today are:

Steve Miller – 25 years of experience with software development / testing and Software Planner expert.

Gregg Sporar – 25 years of experience with software development / code reviews and Code Collaborator expert.

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Stick around at the end of the webinar -- we will provide a link for you to fill out a survey.

If you fill that out, you will be entered into a drawing for a FREE Flip Video Camcorder – to be mailed on Friday March 26.

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We will be recording the session and will distribute the recorded session via email

Feel free to ask any questions using the Q&A panel

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8 Best Practices1. Identify the major causes of Project Slippage

2. Create great requirements

3. Create better estimates

4. Implement Requirements / Test Case Traceability

5. Implement Testing Best Practices

6. Reduce defects using Peer Code Reviews

7. Implement best practices for managing defects

8. Drive lifecycle management from key metrics

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Keys to Success: Process Improvement Intelligent Use of Tools

Tools we will show Today: Software Planner – for Application Lifecycle Management Code Collaborator – for Peer Code Review TestComplete – for test automation Jing – for recording screen actions for defect management

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For today’s webinar, we will use an Orders Application for our examples.

This sample application is used to illustrate how to manage software releases.

Hands On – Review the Orders Application and how this project was set up in Software Planner

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Best Practice 1Before we can improve releases, we must understand what causes slippages. Major contributors are:

Poorly defined requirements resulting in poor estimates

Too many defects discovered during the QA phase

Lack of best practice techniques for managing all phases of the software lifecycle

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Best Practice 2A great requirement has these elements:

Succinct yet descriptive narrative

Explicit list of business rules

Prototype

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Requirement: OA-0002 Add New Order

Description: Allow adding of a customer order. Orders can come from many places. They can come from downloads from the website, Google searches, trade shows, etc. Regardless of how the order comes in, process it the same way. Invalid orders should not be processed.

Business Rules: Allow entry of these fields: Customer Name, Product, Quantity, Price Per Unit, Discount, Total, Date, Address, Credit Card Info.

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Hands On – Review the revised (good) requirement in Software Planner

Succinct yet descriptive narrative

Explicit list of business rules

Prototype

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Best Practice 3To define better estimates, you must:

Start with a good requirement

Decompose the requirement into tasks

Build in buffers based on past experiences

Identify tasks for testing, documentation, and other tasks that are often forgotten

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Hands On – View how we decomposed the requirement into tasks using Software Planner – providing a much better estimate

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Best Practice 4A few simple best practices will dramatically increase quality:

Create test cases directly from the requirement (linking them) to ensure good traceability and test coverage

Create both positive and negative test cases

Automate as many of the regression tests as possible –this allows you to run them more often and without tying up testing resources

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Hands On – View how we used Software Planner to create positive and negative test cases for the Order Entry requirement (OA-0002) and how we used Traceability to ensure we had good test coverage

Best Practice 5

Want the best kept secret in regards to improving the quality of code received for QA testing?

Publish your test cases to the developers early during their coding process!

Automate your Regression Test Cases

Implement Testing Best Practices:

http://www.softwareplanner.com/TestBestPractices.pdf

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Hands On – View the Testing Best Practice Document. Illustrate how to automate test cases using TestComplete.

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The Earlier You Find the Bug, The Easier and Less Expensive It Is to Fix

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Before Code Review

Bugs Remaining

463

Bugs Remaining

321

Bugs Remaining

194

0

100

200

300

400

500

After

Development

After

QA/Test

($200/fix)

After

Customer

($1000/fix)

Bu

gs

Rem

ain

ing

in t

he

Ap

plic

atio

n

Cost of fixing bugs: $174k

+ Cost of 194 latent bugs: $194k

Total Cost: $368k

??

?

What if we had Peer Review?

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After Code Review

Bugs Remaining

463

Bugs Remaining

180

Bugs Remaining

113

Bugs Remaining

32

0

100

200

300

400

500

After

Development

After

Code Review

($25/fix)

After

QA/Test

($200/fix)

After

Customer

($1000/fix)

Bu

gs R

em

ain

ing

in

th

e A

pp

licati

on

Cost of fixing bugs: $120k

+ Cost of 32 latent bugs: $ 32k

Total Cost: $152k

$152k, down from $368k

32,

down

from 194

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To See More, Sign Up for a Code Collaborator Webinar:

http://smartbear.com/webinar-schedule.php

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The key is to reduce rework of defects

Ensure defects can be reproduced - Use Jing (www.jingproject.com) to record your screen actions

Automatically create defects from failed test cases

Use threaded discussions on the defect to discuss what has been fixed

Keep track of defect rework analytics

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1. Identified the major causes of Project Slippage

2. Demonstrated how to create great requirements

3. Identified how to create better estimates

4. Explained Requirements / Test Case Traceability

5. Discussed Other Testing Best Practices

6. Discussed reducing defects using Peer Code Reviews

7. Discussed best practices for managing defects

8. Illustrated important metrics for managing lifecycle

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We will send out the recorded session later this week.

Please fill out the survey (Free Flip Camcorder Drawing)http://www.SoftwarePlanner.com/Survey23

Sign up for a free trial of Software Planner athttp://www.SoftwarePlanner.com

Sign up for a free trial of Code Collaborator at http://www.CodeCollaborator.com

Sign up for a free trial of TestComplete at http://www.TestComplete.com

Questions?

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Thanks again for your time today!

Contact Information(Request Personalized Demos or ask questions)

+1 (978) 236-7900 sales@automatedqa.com

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