AutoCAD Support Clinic 2020
Transcript of AutoCAD Support Clinic 2020
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Shawn Niles
Technical Support Manager
AutoCAD Support Clinic 2020
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Class Summary
• Answer Your Questions
• Share troubleshooting tips
• Open Discussion / Audience participation
• Brief Presentation, then questions from audience
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Introduction of Presenters
• Shawn Niles – Boston, MA
• Volker Cocco – Portland, OR
• Daniel Kuhmann – San Francisco, CA
• David Dembkoski, Boston, MA
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About Technical Support
• 286 specialists in 10 countries
• Work closely with development/QA teams to identify and prioritize defects
and wishlist items
• Contributors to blogs, AKN, webinars, and public forums
• More information in handout
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Time for Q&A!!
• The remainder of the class is for your questions. Please submit and the
moderator will relay the questions to the presenters.
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