iGo2 Group Pty Ltd – Providing you smart integrated responsible social business solutions

iGo2 Group Overview

Agenda

The Power of Social Media Who is iGo2 Group? iGo2 Group Solutions Partners Customers Founders of iGo2 Group

The Power of Social Media

Social Media is disruptive Social Media is dynamic Social Media changes everything for a business

– Sales, Marketing, Service– Human Resources– Product Management – Channels– Processes– Organisational Models

Who is iGo2 Group?

A holistic approach to Corporate Social Media All members are Certified Strategists in Social Media Utilise proven methodologies for :

– Social Media Assessments– Social Media Strategy Development– Social Media Programs and ROI– Channel Empowerment through Social Media

iGo2 is a Social Business product and services company. iGo2 helps organisations like yours leverage the power of Social Media and Networks through relevant, focused and business oriented solutions.We assist to connect you with your markets and customers; convert your social data to business intelligence and manage your Social Media presence for maximum impact.Whether your business is already active in Social Media – but needs to do it better – or whether you are just starting out, iGo2 can provide everything from consultancy to a complete tailored solution.

iGo2 Focus Areas

Strategy : formulating policy and strategy through researching your brand, customers, partners and competitors

Tactics: building your social presence and integrating to your business processes; training and empowering employees

and partners.

Intelligence: monitoring, collecting, and analyzing social data to make informed and agile business and policy

decisions.

Tools: delivering, installing, supporting and integrating best of breed products for utilising the social web

Australian Market by Focus Area Mentions

Australian Banks by Focus Area Mentions

Australian Banks by Share of Voice

Australian Banks by China Mentions

Australian Banks by China Sentiment

• All social data streams• Drilldown analysis• Sentiment analysis• Comparative Analysis • Drilldown to influencers• Drilldown to sources• Slice and dice• Periodic reporting – weekly, bi weekly, monthly, real time

iGo2 Group Pty Ltd – Providing you smart integrated responsible social business solutions

Social Media Monitoring Services

Potential Value of Social Intelligence

Crisis Management Reputation Management Project Monitoring Improve customer service Competitor intelligence Partner intelligence Improve product and service development Improve target marketing Grow revenue Deflect costs Improve Customer Loyalty Policy or initiative review

Our Partners

Our Customers

iGo2 Group Pty Ltd – Providing you smart integrated responsible social business solutions

The Founders of iGo2 Group

All Certified Strategists in Social Media All have more than 20 years business

experience in IT and industry