AUGUST 2017

CONTENT SUPERVISORLauren Suarez

CREATIVE LEADJohn Begg

GRAPHIC DESIGNERKate Timofeeva

EMAILeditor@torchmarkcorp.com

to update information for Summit or to submit news for the Editor’s page.

HOME OFFICE972-529-5085

GLOBE LIFE OF NEW YORK315-451-7975

(Agent use only) glnyagency@torchmarkcorp.com

AGENT SERVICE CENTER 800-925-7355 or email

agencyservice@torchmarkcorp.com

IGO E-APP® SUPPORT 214-740-2662

WEBSITES unitedamerican.com/logon (for Agents)

unitedamerican.com

office.globelifeofnewyork.com (for Agents) globelifeofnewyork.com

Published regularly by United American Insurance Company and

Globe Life Insurance Company of New York for the dissemination of information

to their Agents.

Prior permission must be obtained from the Home Office for reproduction

or other use of material herein.

ATTEND A LIVE SEMINAR

New and experienced Agents are invited to attend live seminars to meet our training directors in person. Log on to UA General Agency Office and click the green ‘Webinars/Workshops’ button for full schedule of all upcoming training webinars and seminars.

Hi Henry, I just want to say that I thoroughly enjoyed your presentation. It was the first one as an insurance agent that didn’t bore me. You were very interactive and full of energy. The sales tips that you gave were great and out of the box. Thanks again for a great seminar.

~ Agent Monica Thorpe

REMINDER: PLAN HDF

ProCare® Plan HDF Policyholders with a policy effective date of July 1, 2017 or later have a new deductible limit of $1,500. The new limit must be reached during the remainder of 2017 before any eligible policy benefits are payable by United American.

Note: The calendar year deductible is set by the federal government each year and will most likely increase. The full amount of the 2018 deductible will be required beginning January 1, 2018, before eligible policy benefits are payable. The state of New York does not allow Globe Life of New York to offer the deductible waiver on Plan F+.

GET YOUR MERCHANDISE!

Shop for official, Company-branded merchandise such as shirts, caps, and drinkware. It's easy to order and perfect for representing United American when meeting with customers.

Go to the UA General Agency Office website and click on the 'Online Store Shop Now' button. Globe Life of New York Agents go to http://office.globelifeofnewyork.com/ and click on the 'Online Store Shop Now' button.

WORDS OF WISDOMSuccess has nothing to do

with what you gain in life or accomplish for yourself. It’s what you do for others.

— Danny Thomas —

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Wow. What an exciting time to be an Agent with United American and Globe Life of New York. This

year we are celebrating UA's 70th anniversary. Let that sink in for a moment. Thinking about how drastically things in my own life change in a single year, I am in awe of how much a Company can develop and change over the course of 70 years! From humble beginnings when our sole employee was also UA Founder C.L. Dunlap himself, to now having thousands of Agents in the field and hundreds of individuals working together to propel UA to the next level — we've come a long way.

I was representing United American in the field well before I moved to the Home Office in 2009, and boy have we continued to improve. We have outstanding products, a dynamic field force to market them, and a team of directors ready to help you with training and recruiting needs. UA has an admirable history, and we will continue to ensure its future is just as spectacular by doing all we can in the Home Office to help you facilitate the sales and recruiting process.

Our goal is to provide the best possible support to the field, because when you succeed, the Company succeeds. If you haven't attended one of our weekly training webinars, I highly recommend it. You could be leaving new techniques or

opportunities on the table. Even if you're an experienced Agent, there is much to gain from these trainings. We constantly update our webinars with current industry information. I want to see you soar, even if you aren't one of our Eagles for the year. Deep down, each Agent is truly an eagle, ready to spread its wings and take off. You were born to soar. This Company was born to soar.

During the past few years, we've shifted our focus to helping Agents recruit individuals to their teams. Our Home Office team has been traveling around the country helping Agents host their very own recruiting seminars. Our directors not only help you host the seminar, but they also teach you how to do it. It all goes back to the old saying, give a man a fish and he'll eat for the day, but teach him how to fish and he can eat for life. By working together we made it to where we are today, and by continuing to work together I can only imagine how much we will expand by our 80th anniversary!

Between now and our 80th anniversary, we have much to do. These next ten years are going to fly by, which means progress and growth should remain at the forefront of our minds. Whether you have a personal sales goal you want to meet, or a recruiting goal you want to meet, be sure to follow through –make it happen! As a Company, we will continue to strive

to maintain our top industry ratings, to provide great products and services for our policyholders, and to ensure each one of our Agents is equipped with the tools they need to succeed.

Our future is bright, and I'm glad you're part of it. It's time to give it your all and spread those wings, because at the end of the day we were born to soar.

Charles MankamyerPresident of General Agents

BORN TO SOAR

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Aug 2017 3

WELCOME TOUNITED AMERICANAARON, BRUCEABBEY, FRANCISABRAMS, ANTHONYADAMS, DONADOLPH, DAVIDALAVIAN, BANAFSHEHALLEN, GREGORYALLEN, TIMOTHYALLEYNE, RITAANKLI, PATRICIAANTWINE, VERAAPPLESTEIN, JUDITHARGABRIGHT, DEANARIAS, FRANKAVELLANEDA, FABIANBALKCOM, ALSTONBARR, JOYCEBAYOH, LANSBEAN-MITCHELL, TONIBELUE, GUYBENEY, DENNISBEZAN, ESTHERBLACK, ANTHONYBOKOFSKY, RICHARDBOLDEN, PAMELABONNER, VICTORBOSMA, WARRENBOSS, PAULBOWEN SR., PAULBRAITHWAITE

GADEA, JUNEBRASSFIELD, IRISBREESE, PETERBRIZEI, JOSEPHBROOKINS, HEATHERBROOKS, TAMARABUDD, EDWINBUEL, GREGORYBURNS JR., ROBERTCADE, RANDALCANGELOSI, FRANKCARLSON, JAMESCARPENTER, JASMINECASSIDY, FRANCESCAVIGGIA, SARAHCAWTHON, ELIZABETHCENTENNIAL HILLS

FINANCIAL, LLCCHAN, RENNIECHANG, REGINACHEIKEN, ALLANCHESAPEAKE BENEFIT

SERVICESCHESIER, RICHARDCHURCHWELL JR.,

ROBERTCLANG, JAMESCLARK, MICHAELCMS INSURANCE

AGENCY, LLCCODDINGTON,

MELISSACOFFMAN, MARYCOLLINS, ELAINECOMPLETE

INSURANCECONTRERAS, EDDIECOOLEY, HARRYCOOPER, MILTONCOOPER, WILLIAMCOPLAN, MARGOCOX, LOWELLCOX, ROBERTCROMWELL, NNIKACUDDY SR., DANIEL

CUNNINGHAM, SHEILA

CURTIS, MICHAELCUSTOM BENEFIT

PLANS, INC.CZAPLISKIE, MICHAELDAVENPORT, SYDNEYDEDEK, DEBORAHDENNIS, GARLANDDIAMOND, ARNIDOWELL, MARQUITADUCOFF, PAULDUVALL, JACQUELINEENRIGHT, MARKERNST, JOHNERRICO, FRANKESENWEIN, SUZANNEESTRADA, ROMANFAIRFAX, DAVIDFALZONE, JOSEPHFAPOHUNDA,

ANTHONYFIELD, ROBERTFIERRO, GLORIAFISH, MARKFLEMING, TERRENCEFOREMAN, JOSEPHFRYE, KATRINAGAHLBECK, STEVENGALLAGHER, SUSANGARMON, TONYGARRETT, RESAGARRIDO, KATHARINAGENTRY, SALLYGERBER, SPENCERGILBERT, DAVIDGLOBAL ACCESS &

MARKETINGGOODMAN, STEWARTGRAVES, MARISAGREEN, LISAGRIFFIN, ELIZABETHGUERRERO, BRENDAGUTIERREZ, ELVIRAHADLEY-EVANS,

SHERRYHAMILTON, CURTISHAMMOND, PEARLINEHANKS, LENRONHANSON, GARYHEARN, ANNHENRY, DAVIDHENRY, JEANHENRY, JOEHEREFORD, JEFFREYHERNANDEZ, CINDYHERT, DARLYEHICKS, LARRYHOFFMAN, GILBERTHOLDER, JONHOLPIT, ANDREWHOLT, MARILYNHONOWITZ, STEPHENHOWELL, DANIELHOYLE, RANDELHUMPHREY, THOMASHUTSON-DUQUE,

WENDYI.I.S. BENEFIT

SOLUTIONS, INC.INSURANCE

ADVISORS, INC.IRONSIDE, JEFFREYISRAEL, PHILIPIVERSON, PATRICIAJACKSON, GREGORYJACKSON, MICHAELJACOBSON, CLINTON

JADA, TONIJAMES TONG

INSURANCE CONSULTANTS

JLR INSURANCE, INC.JOHN PATE &

ASSOCIATES, LLCJOHNSON, BERNARDIJOHNSON, GAILJOHNSON, KENNETHJOHNSON, LARRYJONES, ALEXUSJONES, GEMARIAHKAHLER JR., JEFFREYKARDOS, RICHARDKAREL, DAVIDKELLY, JAMESKELLY, ROBERTKELSO, TERRIKELSON, MARILYNKERR, FREEMONTKHABIR, DEBORAHKRAUSE, PETERKRSOVA-TAYLOR,

MARCELAKURTZ, JOHNKUSAIDI, SHAKAKYSER, SCOTTLAINE JR., RANDALLLANDRETH, BUMPERLAU, RONALDLAUDER, APRILLAYTON, WILLIAMLIDRICH, MICHAELLIEN, ROBERTLIGHT, CHRISTOPHERLINDOW, STEPHENLISY, RONALDLONG, CHRISTENELOOR, LUISLOPEZ, JOSHUAMACDONALD, SHARONMACKLEM, DANIELMAHONEY, MICHAELMAIORIELLO, JOHNMALO, CHRISTOPHERMARINO JR., CARLOSMARSHALL,

DEBORAHANNMARTIN, MICHELEMATANOVICH,

MICHAELMAUDE, PATRICKMAYS, JOANMCBEE, CARLMCCARTER, STEVENMCCORMICK, SCOTTMCDONALD, DENNISMCLAWHORN,

BURGEONMCLEAN, MELISSAMCMANUS, EDWARDMEFFORD, CALIMEURET, TIMOTHYMILLER, JAMESMILLER, LEWISMITCHUM-WILLIAMS,

VALERIEMOORE, ANDREWMOORE, TINAMORRIS, GERALDMURDOCK, LINDAMURPHY, TIMOTHYMURRAY, SHARONNEBRASKA FINANCIAL

GROUP, INC.NETT, RICHARDNEWMAN, MARK

NGUYEN, MELISSANIXON, MICHAELNORMAN IV, HENRYNWACHUKWU,

RICHARDOLIVAS, ERICORANGE, FRANKOWENS, BOBBYOWERS, MATTHEWPACOLD, ASTRAPADRON, MARIAPALMER, DANNYPAPALIA, NANCYPARHAM, MARIONPENDLETON, JOYCEPEREZ, DAVIDPERHACH, BRUCEPERKINS, BILLYPERRITT, LOYPERRY, JOHNPETERSON, JACKPHILLIPS, GUYPHILLIPS, MICHAELPINETREE

RETIREMENT PLANNING PA

POE, CHRISTYPOITIER, PIAPREUSS, KURTQUANTRELL, WILLIAMQUINN, GEORGEQUINN, THOMASRACHAL-BAILEY,

ROBBIERANDHAHN,

FREDRICKRAO, SHARADREDDY, MICHAELREED, JERRYRESTO, TRIANARHODE, DEANNERIVERA, ALEXANDERROACHE, JULIAROBBINS, PAULROBINO, JOERODEE, ROBERTRODRIGUEZ, DAVIDROMAN, DANIELROMANELLI, MICHAELROMINE, MARILYNROTH, DEBORAHRUESGA, GENEYRYAN, DANIELSAMUELS, EUGENIASANDMAN, BRETTSANTOS, ANGELSARGENT, KARENSCARBOROUGH,

DERREKSCHAEMAN, ARLENESCHLITT, MARKSCHRAMM, JANETSCHULTZE, MITCHELLSEAGO, ARTHURSEED, NICHOLASSEVERHOF, WALTERSEXTON, JOHNNYSHAH, KAMLESHSHORES, MADELINESHUPUT, JOHNSILFEN, HOWARDSIMON, FREDRICKSIMS, LOISSMITH, LEMUELSMITH, YVETTESOMMERVILLE, JOSHSONIA, KRYSTALSPRIGGS, KERRIE

STAMPS, DOLORESSTEMPLE, DARROWSTIFFLER, DEBORAHSTOREY, ROBERTSTRATAS, TASSOSTRIKOWSKI, DANIELSTUART, KENNETHSUSSMAN, LESLIESWERDLOW, BRIANSYNOGROUND,

KATINATAGGART, JAMESTAREEN, ATTATASSIN, ROBBYTATE, LILLIETAYLOR, BETTYTAYLOR, STANLEYTHILL, CLETUSTHOMPSON, LEMOUSTHOMPSON, NEDATOBER, MARKTORRES, EDWINTR INSURANCE

GROUP, INC.TREMBLAY, GREGORYTSIPIS, LEONIDUPTON, KEITHUPTON, MARCUSURSO, ANDYVANGEMERT JR.,

KENNETHVANSI, CHAREUNDIVISWANATHAN,

TENKASIVYAS, PRAFULLWACHOB SR., GLENNWAITERS, MICHAELWEIDENFELLER,

ANTHONYWELLS, ROBERTWERNER, JAYWEST JR., ROBERTWILKS, ALANWILLIAMS, KENNETHWILLIAMSON IV,

WILLIAMWILLIAMSON,

WILLARDWISEMAN, TERRYWOLF, PETERWUENSCH,

MENACHEMYOUNG, LESLIEZICHT, KAREN

GLOBE LIFE OF NEW YORKALCORN, DANIELBRADKE, WILLIAMCHAMBERS, KEVINCONNOLLY JR.,

KENNETHCOSENZA, JOSEPHDARVISH, MICHAELDIOP, ABOUDUNN-FOX, LEOFANELLI-GRANGER,

MARGARETGONZALEZ, JOSEPHGOTTLIEB, ALANGREEN LION

INSURANCE BROKERS, INC.

KAPLAN, ARTHURKING, WILLIAMLATHUILLERIE, NYRONLESTER, EDWARDLOSADA, TONYLUONGO DA

ASSOC., INC.MARINO, ALFONSOMAROCIK, MARIAMARTIN, LAURENCENEWTON, ARIAKUMARNOVA, RAFAELOMOZORE, CHARLESONE STOP SHOPPING

INS AGENCY CORPPAPA, CARMELOREID, VERNAROBINSON, PHILLISROMEU, ALFONSOROSEBORO, GINAROSNER, ANDREWROTELLA, DAWANRUMAYOR, SERGIOSCANLON, WILLIAMSCHWARTZ, AUDREYSCOTT, ANTOINESEGAL, STEVENSMITH, MICHAELVEERAPEN, NAIDOOVERNA, DANIELVIBRANT

OPTIONS, LLCWALLACH, DAVIDWILLIAMS, SEYMOURYOBOUA, JEAN-RAOUL

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HERE’S TO MANY MORE!This year marks United American Insurance Company’s 70-year anniversary, and I am so proud to be part of its history!  You’ve probably heard the old saying, ‘you can only know where you’re going if you know where you’ve been’, and it couldn’t be more true.

From the

DIRECTOR’SCORNER

Ryan SykesNational Director of Sales and Recruiting

Chuck Mankamyer joined UA as Senior Vice President to run the General Agency side of United American back in September 2009, and I joined the Company in April 2010 as Chuck's first employee.

When Chuck joined the Company, he immediately got to work on recruiting new Agents. During this time there were two major Company changes.

1. The first was making UA strictly Independent Agents by moving all captive branch Agents to a sister company, Liberty National Life Insurance Company. 

2. The second thing he did was move our focus back to Medicare Supplement insurance policies. The Company saw an opportunity to create a niche market for itself by focusing on the Senior Market. By offering 10 of the 11 Medicare Supplement insurance policies, we succeeded in doing so.

UA OF THE PAST

When UA created their niche market, one product gained, and continues to maintain, popularity – plan HDF/F+. The newly recruited Agents expressed major interest in having product training specifically for that product. The field ended up selling so many HDF/F+ policies that it not only became our best-selling plan, but it also drove the rates down. Now, the plan is actually less expensive today than it was eight years ago because of it1.

In 2013 we brought on our iGO e-App®, and it accounts for the majority of our business today. With our current model we have quadrupled our Medicare business, and nearly tripled our total business2. Keep in mind we have been in Medicare since Medicare began. Plus, to my knowledge, we are the last company to pay Lifetime Level Residuals on our Medicare Supplement policies, and vest Agents for the Life of the Business, not the life of your appointment with us3.

UA OF THE PRESENT

Sources:1. Past performance is not indicative of future results. 2. According to Company records, 2017. 3. Limited to 6th policy year on Guaranteed Issue Medicare Advantage

Replacements; not applicable in NY or WA.

*In CA, MD and OH, no other products may be marketed during a ProCare® Medicare Supplement insurance policy sale, including the Reserve Fund Annuity. You must make a second appointment. In Maine, cross-selling during a ProCare® Medicare Supplement insurance policy sale is prohibited unless the consumer requests such solicitation and the products to be discussed are clearly identified to the consumer in writing at least 48 hours in advance of the appointment.

As the National Director for United American and Globe Life of New York, I realize we need to continuously update our business model to keep up with industry changes. We want the next seven years to be better than the last seven years, as well as the next 70 years to be even better than the last 70 years. 

I believe we have three main focus areas to help us see continued success in the future.

1. We plan to continuously expand our product portfolio to drive increasingly positive results. It might be another Medicare Supplement insurance plan, or a new product to sell with a Medicare Supplement insurance plan*.

2. We plan to focus our recruiting efforts past just getting new Agents appointed, really helping them reach their weekly production goals. Beginning with a focus on individual Agents and gradually working closer with our Agencies on ways we can help them with their Agents.

3. We plan to continue to use technology to help our Agents be more productive. 

With the adjustments mentioned, my hope is we will double our 2017 business by our 75th Anniversary in 2022.  At the end of the day, none of this would be possible without the hard work and dedication of our General Agents and Agency Owners. Thanks in advance for all of your support in making this happen, and cheers to your residuals being built up for all of the clients you are helping along the way!

UA OF THE FUTURE

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SEVEN STEPS TO SUCCESSSEVEN STEPS TO SELLING SUCCESS:

1. Generating Leads

2. Qualifying Leads

3. Preparing your Presentation

4. Delivering your Presentation

5. Handling Objections

6. Closing the Sale

7. Account Maintenance

STEP 6: CLOSING THE SALESelling is what you do best! You’re savvy, sharp, and sales-driven. It’s time to turn your latest prospect into your newest customer. Just one three-letter word is all you need. YES!

READ THEIR MINDYour prospect considers the following two questions:

1. Should I buy this product?

2. Should I buy from this Agent?

Their answers should be:

1. Yes. I need this product.

2. Yes. I like this person. They are sincere, knowledgeable, and understands my individual needs.

TEETER-TOTTERDon’t be afraid to ask for the sale. You and the prospect both know that is why you are there. Keep the process moving forward without being aggressive. Be proactive and present them with the application for your product. Ask them

if they’d like to get started filling it out. If they keep going up and down and back and forth, it’s your job to balance them out and propel them toward YES! Reinforce all the reasons you know this product is suitable for them and get your prospect off the teeter-totter!

WHOA NELLIEWhat if your prospect asks for some time to think it over? First, don’t panic. The sale is not lost. Some people are more analytical and need a little extra

time before making a decision. However, do not wait for them to call you back. Right then and there, while you are with the prospect, schedule a follow-up appointment. Make it sooner rather than later. The longer you wait, the more time you give prospects to change their minds.

GREEN LIGHTWoo Hoo! They said yes! They like you, and they like what you have to offer. Resist hugging your new customer and don’t give them a high-five. But man,

you did it! You achieved your goal. Now, remain professional – you’re still working. Don’t get swept away by the thrill of victory just yet. Make sure you and your new customer complete all the paperwork you need to send to the Home Office. Red-carpet customer service begins right now. Review and proofread their application and all required materials, whether it’s a paper application or the e-App. Make sure all questions are answered accurately. If you don’t, your customer’s policy may be delayed, and that may reflect poorly on you.

NEW BEST FRIENDTell your customer you truly appreciate their business. Reassure them they have made a wise decision to choose you and United American. Treat them like

your new best friend and let them know you value their trust. They should feel you’ll be there for them when they need you. Remind them they can call on you for any question, issue, or concern, no matter how big or small. Leave brochures, your business card, and any other required forms with the customer before leaving. Offer a warm smile and a handshake as you congratulate them on their new purchase.

BE A GOOD SPORTObey all traffic signs on your way back to the office. Once you step foot inside the door, it’s now perfectly acceptable to do the ‘Sales Shuffle’. After all, you just

closed a sale (the touchdown of the insurance industry)! Shuffle until it’s out of your system then get back to it. Closing the sale with your new customer is only the beginning!

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Happy 70th Anniversary United American!Yeah, UA! We've been here for 70 years, and still going strong. Thousands of Agents in the field nationwide and hundreds of people working at the Home Office make up United American today. But, ever wonder how it all began?1947–2017

IT STARTED AS ONE PERSON'S AMERICAN DREAM — FOUNDER AND FIRST PRESIDENT OF UA — C.L. DUNLAP.Upon graduation from high school, C.L. Dunlap briefly worked for a casualty company in Dallas, which gave him an introduction to the insurance industry. An enthusiastic and determined young man, Dunlap left the working world for four years to study law at the University of Texas in Austin. When he returned to Dallas, C.L. started his new career as a practicing attorney.

C.L. was also an experienced pilot with a commercial pilot's license. When World War II broke out, he joined the U.S. Navy to put his flying experience to work for our country. Dunlap served as a Naval pilot and flight instructor during his service in the Pacific theater. It was during this time overseas that C.L. became particularly interested in the life, accident, and health insurance fields. A dream was born!

Dunlap spent many hours dreaming of starting his own insurance company. When he returned home from the war, C.L. took his life's savings, as well as the help of relatives and friends who had faith in his abilities, and turned his vision into a reality. United American Insurance Company, or UAICO as it was known in 1947, started as a one-man operation. The official founding date of our Company was June 23, 1947, however, business did not officially begin until August. During the first year of operation, two people came on board to work with Mr. Dunlap - W.H. Coleman Jr., a CPA, and Kay Holt, their secretary.

Since its humble beginning, United American has thrived, outgrowing several of its buildings until putting roots down in the McKinney, Texas, Home Office. It was in 2007, only 10 years ago,

the newest building was expanded to accommodate the growth, and every year we filled the office more and more. Growth is good. So is the American dream.

Each milestone anniversary, we like to share a personalized letter from C.L. Dunlap. We believe his message, changed only to include this year's anniversary, still holds true today:

For I have found that, although good policies are necessary in the insurance industry, it is really the people involved who make a company. It is you, and those like you, who have made United American what it is today, whether you have been associated with the Company for a matter of days or for many years. And so, the celebration of our 70th anniversary is really a salute to you. Without you, it would not have been possible. To you, on behalf of the many others of us in both the field and the Home Office, I would like to extend a very heartfelt ... many thanks.

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 Soaring on SuccessTHE EARLY YEARS United American had one employee when it began in 1947 — C.L. Dunlap, Founder and President. During the first year of operation, two more people came on board — W.H. Coleman Jr., a CPA, and Kay Holt, their secretary. A little later, they were joined by J.A. Graham, then R.B. Donovan in 1951. This team of leaders charted a course of step-by-step development and expansion.

During those first few years, the Company relocated to several office buildings to accommodate growth. In 1955, United American moved into The Insurance Center, located in downtown Dallas. The News Flash, UA’s magazine in 1954, reported “The Insurance Center would be air conditioned.” With summer temperatures in Dallas often above 100 degrees, air conditioning was good news.

United American initially occupied space on the second floor of The Insurance Center and leased the rest to other insurance tenants. However, as the Company grew, it expanded into the previously leased space until there was nowhere else to go, except to a larger facility.

CONTINUED OFFICE GROWTHIn 1976, the Company began searching for a new Home Office to accommodate its 400 employees. Within a year, staff started transitioning into the East Park Building in Dallas. Twenty years later with 500 employees, it was time to move again. United American was acquired by Torchmark Corporation, and realized space for future growth was essential, so in 1996 the Company moved 30 miles north of Dallas to McKinney. Ten years later, in 2006, Torchmark announced the relocation of its

corporate headquarters from Birmingham, Alabama, to McKinney, Texas. Torchmark’s new 150,000-square-foot building was built on 18 acres adjacent to United American’s 140,000-square-foot Home Office. Construction was completed December 2007. Now, both buildings are almost entirely full.

THE HIGHEST QUALITYUnited American not only continues to grow physically, but also continues to rise in terms of service. Last year United American issued 43,597 new policies with the policy issuing within 4.63 days, on average. Talk about issuing coverage! With the growing number of UA staff, we were able to handle 994,899 customer calls last year. And, we reached a whopping 4,975,155 total claims transactions, taking only 2.66 days for Medicare Supplement insurance claims to be processed. No wonder why we’ve earned the A+ (Superior) Financial Strength Rating from A.M. Best Company for more than 40 consecutive years (as of 7/17)!

LOOKING AHEAD We’ve come a long way since our humble beginning of just one employee back in 1947. Growth is good and a sign to you and our customers that we’ll be here when you need us.

Source: All statistics come from Company Records as of July 2017.

1947The year the Company was founded by C.L. Dunlap, United American’s founder.

1955 C.L. Dunlap and Company moved to The Insurance Center, an office building in downtown Dallas. It was a 47,000-square-foot building, with air conditioning.

1977 C.L. Dunlap receives a certificate confirming UA’s A+ (Superior) Financial Strength Rating by A.M. Best Company, awarded a few months prior to the Company’s 30th anniversary. Now, with yet another new building – the eight-floor East Park Building in Dallas – UA’s growth and progress has proved consistent since we saw C.L. Dunlap 22 years ago. The new United American Home Office has three times as much space as the old Insurance Center building. Employee count has reached the 400 mark, and the future looks promising.

1981 August 3, 1981, UA has become a subsidiary of Liberty National Insurance Holding Company … soon to be known as Torchmark Corporation. June 16, 1981, UA’s New York subsidiary, now known as Globe Life Insurance Company of New York, was incorporated as a stock life insurance company known as Globe International Life Insurance Company.

1985 New York subsidiary, Globe International Life Insurance Company, changes its name to First United American Life Insurance Company October 1.

1996 McKinney, Texas – the location of UA’s current Home Office. A new 140,000-square-feet building is more than enough to house UA’s 500 Home Office employees. United American has found the perfect spot to begin a prosperous 21st century.

2007 Other Torchmark subsidiaries move into a new 150,000-square-foot addition adjacent to UA’s Home Office in McKinney. With the building expansion came Company consolidation, allowing UA and its Torchmark subsidiaries to run even more efficiently than before, something undeniably reflected in our increasing number of policyholders and growing annual premium.

2017First United American Life Insurance Company becomes Globe Life Insurance Company of New York.

1947–2017

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Aug 2017 9

Eagles Club is an elite group of Agency leaders representing the best of United American and Globe Life of New York.

Through July 2017, these top producing General Agents and Agencies have the highest net combined annualized premium. Agents/Agencies producing $350,000 or more in NAP will qualify for club membership and receive an award at convention; the top 10 will have their photo on the wall at the Home Office.

Through July 2017, these top producing Writing Agents have the highest net combined annualized premium.

2017 EAGLES

PRESIDENT'S CLUB PACESETTERS CLUB

#1

#2

#3

#4

#5

#1

#2

#3

#4

#5

Jon Ahlbum The Ahlbum Insurance

Group, Inc. $2,700,042

Mike Lemar Sunshine State Agency

$1,245,766

William Borosak Jr. Secure Financial

Group, LLC $885,541

Tim Ahlbum Health Coverage

Solutions $813,253

Donna Ahlbum The Ahlbum Insurance

Agency $778,070

AGENT NAME AGENC YYTD PRODUCTION

1 Kerry Sachs Secure Retirement Solutions, Inc. $533,678

2 Paul Sheldon, CLU, ChFC Paul Sheldon Insurance & Benefits Planning $519,740

3 Christopher Graham, CLU Graham Financial Group, Inc. $459,347

4 Ron Concklin Rosenberg-Concklin, Inc. $390,794

5 John Clark Senior Solutions Insurance Agency $374,966

6 Scott Mednick Professional Insurance Systems of Florida $370,575

7 Robert Wroblewski Palm Cove Insurance Solutions $290,065

8 Lisa Rosati Rosati Insurance Agency $281,803

9 Gina Savage Savage Insurance Agency $275,701

10 Senior Insurance Marketing, Inc. $242,276

11 Scott Schwartz Insurance Protection Services $228,530

12 Shawn Schroeder Jack Schroeder & Associates, Inc. $224,351

13 James M. Gray, Inc. $206,587

14 Vincent Abbatiello Mainstay Retirement Solutions $165,199

15 Mike Stevens Farm & Ranch Healthcare, Inc. $158,673

16 Centerstone Insurance & Financial Svcs. $148,500

17 Nur Ahmed Ahmed Insurance Agency $138,018

18 Joseph Maisonet Maisonet Insurance Agency $137,541

19 Jackson Edwards IV Edwards Insurance Agency $136,789

20 Elite Insurance Partners, LLC $134,369

21 Maria Cancio Cancio Insurance Agency $129,028

22 Cesar Chacon The Insurance Hub $127,288

23 Bryan Wiedersum Wiedersum Insurance Agency $125,219

24 Albert Valery Valery Insurance Agency $124,788

25 Richard Schwartz Insurance Center of S. Florida $120,488

26 Marc Zum Tobel Consolidated Insurance Group, Inc. $119,832

27 Stephen Maisto Senior Health Solutions $116,796

28 American Eagle Consultants, Inc. $113,402

29 Nicholas Mangini Mangini Insurance Agency $110,870

30 Joseph Jaffe Jaffe Insurance Concepts, Inc. $105,480

AGENT NAMEYTD PRODUCTION

1 Paul Sheldon, CLU, ChFC $519,740

2 Tim Ahlbum $322,303

3 Kerry Sachs $266,068

4 Scott Schwartz $228,530

5 Ray Stevens $187,744

6 Christopher Graham, CLU $178,484

7 Lisa Rosati $148,382

8 Gary Kempler $142,872

9 Jason Stevens $141,604

10 David Haass $130,157

11 Bryan Wiedersum $125,219

12 Brian Gilbert $125,126

13 Jon Ahlbum $123,879

14 Neill Aarons $123,212

15 Beverly Kingsley $117,661

16 Vincent Abbatiello $106,551

17 Jackson Edwards IV $102,145

18 Glenn Ripoll $100,031

19 Dextor Saylor $96,026

20 Gina Savage $94,534

21 Neil Primack $94,332

22 Dani Chard $90,581

23 Xiomara Ottovegio $89,102

24 Christopher Graham $82,169

25 William Borosak Jr. $80,459

26 Thomas Payant $78,588

27 Catherine Hatton $78,080

28 Robert Holzman $76,411

29 Sydney Hilgendorf $71,812

30 Nayeem Siddique $71,676

Through July 2017, these top producing General Agents and Agencies have the highest net life annualized premium.

Through July 2017, these top producing Writing Agents have the highest net life annualized premium.

TOP 30 LIFE GENERAL AGENTS

TOP 30 LIFE WRITING AGENTS

Catherine Hatton Long Island Insurance

Solutions $697,630

Ray Stevens Stevens & Associates

Insurance Agency, Inc. $669,396

Devin Barta Barta Insurance Agency

$498,051

Mark Graham AmeriLife $486,359

Edward Shackelford The Assurance

Group, Inc. $363,052

AGENT NAME AGENC Y

1 Mike Stevens Farm & Ranch Healthcare, Inc.

2 Mark Graham AmeriLife

3 Richard Allen Allen Insurance Agency

4 Donald Howe Howe Insurance Agency

5 Paul Balep Balep Insurance Agency

6 Benefit Plans of America, Inc.

7 Jon Ahlbum The Ahlbum Insurance Group, Inc.

8 Donna Ahlbum Ahlbum Insurance Agency

9 Donald Saltis Saltis Insurance Agency

10 Mark Landis Metro Insurance & Financial Services

11 Wayne Jones Jones Insurance Agency

12 Catherine Hatton Long Island Insurance Solutions

13 Drew Wilder Wilder Insurance Agency

14 Alvin Smith Smith Insurance Agency

15 Gail Pilotti Pilotti Insurance Agency

16 Mack Daniels Daniels Insurance Agency

17 Actuary Solutions Group

18 Scott Mednick Professional Insurance Systems of Florida

19 Loren Olguin Olguin Insurance Agency

20 Felix Lyons Lyons Insurance Agency

21 Marsh McAfee McAfee Insurance Agency

22 Joseph Iannelli Iannelli Insurance Agency

23 Care Value, Inc.

24 Willie Jones Jones Insurance Agency

25 Maurice Washington Washington Insurance Agency

26 Charles Loper Jr. Loper Insurance Agency

27 Dawn Manor Manor Insurance Agency

28 American Eagle Consultants, Inc.

29 Kenneth Clemens Clemens Insurance Agency

30 Raymond Baker Baker Insurance Agency

AGENT NAME

1 Mark Simpkins

2 Paul Balep

3 Richard Allen

4 Donald Saltis

5 John Muamba

6 Lisa Rosati

7 Wayne Jones

8 Rochelle Bryd

9 Shanna Wetzstein

10 Drew Wilder

11 Pedro Vigil

12 Gail Pilotti

13 Alvin Smith

14 Marion Bates Jr.

15 Mack Daniels

16 Florence Munene

17 Felix Lyons

18 Marsh McAfee

19 Mary Dioguardi

20 Willie Jones

21 Maurice Washington

22 Lee McGriggs

23 William Herndon

24 Samantha Clay

25 Loren Olguin

26 William Esters

27 George Hiller

28 Francis Hoefer

29 Douglas McElroy

30 James Mescall

Aug 201710

Aug 2017 11

#UACONVENTION2018 JULY 10-13, 2O18◆ FAIRMONT LE CHÂTEAU FRONTENAC ◆

CITY

WH

AT Y

OU

NEE

D T

O Q

UA

LIFY

IF

YO

U A

RE

A G

ENER

AL

AG

ENT:

MONTH LIFE ONLY HEALTH ONLY COMBINED

$180,000 NAP $350,000 NAP $350,000 NAP

JAN. $15,000 $29,167 $29,167

FEB. 30,000 58,333 58,333

MAR. 45,000 87,500 87,500

APR. 60,000 116,667 116,667

MAY 75,000 145,833 145,833

JUNE 90,000 175,000 175,000

JULY 105,000 204,167 204,167

AUG. 120,000 233,333 233,333

SEPT. 135,000 262,500 262,500

OCT. 150,000 291,667 291,667

NOV. 165,000 320,833 320,833

DEC. 180,000 350,000 350,000

WH

AT Y

OU

NEE

D T

O Q

UA

LIFY

IF

YO

U A

RE

A W

RIT

ING

AG

ENT:

MONTH LIFE ONLY HEALTH ONLY COMBINED

$100,000 NAP $150,000 NAP $150,000 NAP

JAN. $8,333 $12,500 $12,500

FEB. 16,667 25,000 25,000

MAR. 25,000 37,500 37,500

APR. 33,333 50,000 50,000

MAY 41,667 62,500 62,500

JUNE 50,000 75,000 75,000

JULY 58,333 87,500 87,500

AUG. 66,667 100,000 100,000

SEPT. 75,000 112,500 112,500

OCT. 83,333 125,000 125,000

NOV. 91,667 137,500 137,500

DEC. 100,000 150,000 150,000

Agents who contract after Feb. 1, are prorated for Convention qualification. For example, contract in March and the Agent life/health requirement is 10 months or $125,000 of combined NAP. Minimum NAP for an Agent who contracts in June is six months or $75,000 combined NAP. Agents must be contracted and produce at a six-month minimum

production level to be eligible for Convention. Non-standard (Disability) Medicare Supplement production will not count towards qualification for Convention, Awards or Club honors.Globe Life of New York Agents can only qualify for convention based on health production only.

ARE YOU ON PACE TO JOIN US?