August 2015 MODULE 3: ROLES, RESPONSIBILITIES AND EXPECTATIONS Public Health Incident Leadership.
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Transcript of August 2015 MODULE 3: ROLES, RESPONSIBILITIES AND EXPECTATIONS Public Health Incident Leadership.
Review Incident Command System positions and responsibilities
Identify responsibilities of Incident Commander
Increase understanding of the expectations of the Incident Management Team
Objectives
Not business as usual
Challenging model Decisions based on incomplete information Need for timely decision making
ICS in Public Health
Effective and efficient response to incidents with public health implications
Establishes common processes for planning and management of resources
Provides a common operating structureRespond with partners in a seamless,
coordinated fashionProvides common language when working
with partners
Why ICS?
Know agency policy and lines of authorityResponsible for all ICS management functions until
delegatedEnsure incident safetyOverall responsibility for managing the incident by
establishing objectives, planning strategies, and implementing tactics Establish immediate priorities Determine incident objectives and strategies Establish type of organization needed and monitor functioning
and effectiveness of organization in managing the incident Approve the Incident Action Plan (IAP)
Incident Commander
Manage Planning Meetings as requiredCoordinate activity of Command and General
StaffApprove requests for additional resources or
for the release of resourcesAuthorizes release of information to the news
mediaOrders demobilization of the incident when
appropriateEnsure incident after-action reports are
completeDisplay command presence
Incident Commander
A Deputy Incident Commander may be designated to:
Perform specific tasks as requested by the Incident Commander
Perform the incident command function in a relief capacity
Represent an assisting agency that shares jurisdiction
Deputy Incident Commander
Implementing effective ICS teams is more than knowing the roles
Effective teams both understand and manage expectations Command and general staff are aware of what is
expected of them by the Incident Commander Incident Commander is aware of what is expected of
him or her by the incident management team
Roles and Expectations
For your assigned ICS position:1.List 3-4 key responsibilities2.List what support you as Incident
Commander expect from this position
5 Minutes
Group Activity
• Advises the Incident Commander on information dissemination and media relations• IC approves media releases
• Monitors and forwards media information that may be useful to incident planning
• Develops information for use in media briefings
• Conducts periodic media briefings• Arranges for tours and other interviews or
briefings that may be required• Maintains current information summaries
and/or displays on the incident• Makes information about the incident
available to incident personnel• Participates in the Planning Meeting
Public Information Officer (PIO)
Incident Commander Expectations of Public Information Officer Keep personnel up-to-date on major current affairs Coordinate with Liaison Officer in relations with stakeholders Identify and keep IC informed of emerging issues Coordinate and represent the IC in off-site PIO activities Promote a positive impression of all information
Public Information Officer Expectations of Incident Commander Approve press releases in a timely manner Cooperate with media requests and public information
meetings Provide direction on his/her media expectations
Expectations: Public Information Officer
• Advises the Incident Commander on issues regarding incident safety
• Identifies and mitigates hazardous situations• Ensures safety of all incident personnel• Works with Operations to ensure safety of field
personnel• Has authority to stop unsafe acts outside the
scope of • the IAP
• Develops safety procedures and safety plan• Reviews IAP for safety implications and
documents on 215A• Reviews and approves Medical Plan
• Initiates preliminary investigation of accidents within incident
• Participates in Planning Meetings• Ensures safety messages and briefing are
completed
Safety Officer
Incident Commander Expectations of Safety Officer Identify, manage, instruct and mitigate all hazards on the
incident Keep IC informed on trends/causes of accidents and illnesses Promote attitude of 100% compliance with safety rules Provide relevant and effective safety message in each IAP
Safety Officer Expectations of Incident Commander Emphasize safety in all communications and actions Support recommendations for changes in tactics for safety
reasons
Expectations: Safety Officer
• Assists the Incident Commander by serving as a point of contact for representatives from other response organizations and entities• Maintains list of assisting and cooperating
agencies and agency representatives• Assists in setting up and coordinating
interagency contacts• Provides briefings to and answers questions from
supporting organizations• Monitors incident operations to identify current
or potential inter-organizational problems• Participates in Planning Meetings• Provides current resource status, including
capabilities and limitations of partner agency resources
• Provides partner agency specific demobilization information and requirements
Liaison Officer
Incident Commander Expectations of Liaison Officer Address stakeholder concerns and issues in a positive manner Identify and coordinate with all involved agencies and
organizations Provide a positive impression of incident to other
agencies/stakeholders Coordinate with Public Information Officer in relations with
stakeholders Keep other IMT members aware of issues with assisting agencies
Liaison Officer Expectations of Incident Commander Advise and counsel on issues presented by assisting agencies Provide overall mission and direction Show willingness to engage with stakeholders when necessary
Expectations: Liaison Officer
Manages tactical operationsResponsible for the operations portion of the Incident
Action Plan (IAP) Supervises the execution of the incident’s operations Requests additional resources to support tactical
operationsMaintains close contact with subordinate positionsMakes or approves changes to operations portion of
the IAPApproves release of resources from assignments to
the incidentMaintains close contact with the Incident
Commander
Operations Section Chief
Incident Commander Expectations of Operations Chief Recommend strategies to reach objectives Keep IMT informed of planned tactics to ensure timely input
and support Order resources within fiscal and environmental boundaries Report unusual events and activities; provide daily updates Insist all known safety procedures are followed Maintain effective communication with all cooperating
agencies
Operations Chief Expectations of Incident Commander Supply objectives Point out any constraints on strategies or tactics.
(environmental, political or financial)
Expectations: Operations Section Chief
Collects and manages all incident-relevant operational data
Prepares the Incident Action Plan (IAP) Provides input to the Incident Commander and
Operations ChiefConducts and facilitates Planning MeetingsEstablishes information requirements and
reporting schedulesReassigns existing personnel to ICS organizational
positions as appropriateDevelops plans for demobilization
Planning Section Chief
Incident Commander Expectations of Planning Chief Exercise effective leadership and organization of all
incident meetings and briefings. Ensure established planning process is followed, timely and
accurate. Maintain overview of all incident activities
Planning Chief Expectations of Incident Commander Provide incident objectives Provide Planning Meeting schedules/operational periods Provide deadlines for Incident Action Plan Review and approve Incident Action Plan
Expectations: Planning Section Chief
Manages all incident logistics Orders, obtains, maintains and accounts for essential
personnel, equipment and suppliesProvides logistics input to the Incident Action PlanIdentifies anticipated and known incident service
and support requirementsRequests additional resources as neededDevelops the communications, medical and traffic
plans as neededOversees demobilization of the Logistics Section
Logistics Section Chief
Incident Commander Expectations of Logistics Chief Managing the ordering process to meet all incident needs Anticipate and maintain supplies ahead of the need whenever
possible Work closely with Operations to provide logistical support and
coordination Coordinate with the supporting EOC to ensure effective relations
Logistics Chief Expectations of Incident Commander Provide priorities for ordering personnel, supplies and equipment Provide support for logistics activities Keep in the loop for planned direction of the incident
Expectations: Logistics Section Chief
Manages all financial aspects of an incidentProvides financial and cost analysis information as
requestedEnsures compensation and claims functions
relative to the incident are being addressedDevelops an operating plan for the
Finance/Administration Section Fills section supply and support needs
Ensures all personnel time records are accurately completed
Ensures all obligation documents are properly prepared and completed
Finance/Administration Section Chief
Incident Commander Expectations of Finance Chief Advise all command and general staff about fiscal, contract and
other administrative matters Provide cost analysis if requested Possess good knowledge and ability to operate Finance Section
effectively Coordinate with all staff and responsible agencies to meet
administrative requirements
Finance Chief Expectations of Incident Commander Provide general advice and counsel Provide financial and political constraints Provide feedback on performance and evaluation Approval of excess staff time
Expectations: Finance Section Chief
You received the following notice:
The National Weather Service has just announced that the Winter Storm Warning for the Metro and South Central Minnesota is being changed to a Blizzard Warning.
What do you do with this information?
Exercise: Delegation of Tasks
A mass vaccination site calls to tell you that they are running out of vaccine.
Who would you go to ?
Exercise: Delegation of Tasks
You received a call that one of the trucks dispatched to collect personal protective equipment (PPE) from a large business supplier has broken down after picking up the PPE supplies.
Who would you go to?
Exercise: Delegation of Tasks
The receptionist tells you that she can’t keep up with the phone calls coming in about an infectious disease.
Who would you go to?
Exercise: Delegation of Tasks
Re-elections are right around the corner. An elected official wants to attend the health department planning meetings.
Who would you go to?
Exercise: Delegation of Tasks
A long-term care facility has lost main power due to a storm. The facility has limited back-up generator capacity. They have 60 residents and do not want to evacuate in these conditions.
Who would you go to?
Exercise: Delegation of Tasks
Media are requesting messages on the health dangers of the smoke from the forest fires to those with respiratory problems.
Who would you go to?
Exercise: Delegation of Tasks
Your office is experiencing intermittent power and phone outages.
Who would you go to?
Exercise: Delegation of Tasks