taxbits july-august 2011.pub TaxBits July -August 2011 Issue ...
August 2011
description
Transcript of August 2011
August 2011
STATE OF THE ENTERPRISE MOBILITY MARKET OPPORTUNITYSCOTT DROBNERDIRECTOR, BUSINESS & MARKET INTELLIGENCEMOTOROLA SOLUTIONS
Vartech 2011, Miami, Florida
Page 2MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
FIVE MEGA TRENDS IMPACTING ALL TECHNOLOGY PROVIDERS
Mega Trend 2010 – 2014 Impact
1. Globalization: Consolidation & Convergence M & A
2. Implementation: Access & Delivery Cloud, SaaS on the rise
3. Modernization: Systems & Virtualization SOA, BPM
4. Socialization: Collaboration & Context Social media, UCC, context
5. Consumerization: Process & Relevance New Form Factors, Apps
Page 3MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
The telephone has too many shortcomings to be seriously considered as a means of communication. Western Union Internal Memo, 1876
There is no reason for any individuals to have a computer in their home.Ken Olsen, President, Chairman and Founder of DEC, 1977
Where a calculator like the ENIAC today is equipped with 18,000 vacuum tubes and weighs 30 tons, computers in the future may have only 1,000 vacuum tubes and perhaps weigh only 1½ tons.Popular Mechanics, March 1949
EXTRAPOLATING THE PAST – FAMOUS FORECASTS
Page 4MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
The reality…109 million
(Off by a factor of about 120)
The consultant’s prediction: 900,000 subscribers
1980: A large telephone company commissioned a top consulting firm of that day to forecast cell-phone use by year 2000.
EXTRAPOLATING THE PAST – FAMOUS FORECASTS
Page 5MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
• 50% OF U.S. 21 YEAR OLDS HAVE CREATED CONTENT ON THE WEB.
• 70% OF U.S. 4 YEAR OLDS HAVE USED A COMPUTER.
• OVER 31 BILLION GOOGLE SEARCHES WERE PERFORMED — LAST MONTH —VS. 2.6 BILLION 3 YEARS AGO.
• THE AVG AMERICAN TEENAGER SENDS 3,339 TEXT MESSAGES EACH MONTH.
DID YOU KNOW?
• 34% OF MILLENIALS STATE THEY HAVE BETTER TECH AT HOME THAN WORK.
Page 6MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
KEY CIO PRIORITIES FOR 20112011 2014
Increasing enterprise growth 1 1
Attracting and retaining new customers 2 3
Reducing enterprise costs 3 6
Creating new products or services (innovation) 4 4
Improving business processes 5 13
Implementing and updating business applications 6 12
Improving the technical infrastructure 7 7
Improving enterprise efficiency 8 10
Improving operations 9 2
Improving business continuity, risk and security 10 23
Expanding into new markets and geographies 11 5
Attracting and retaining the workforce 12 8
Introducing and improving business channels 15 9
Page 7MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
TOP 10 CIO STRATEGIC TECHNOLOGIES FOR 2011
2011 2010 2009
Cloud computing 1 2 16
Virtualization 2 1 3
Mobile technologies 3 6 12
IT management 4 10 7
Business intelligence (BI) 5 5 1
Networking, voice and data communications 6 4 6
Enterprise applications 7 8 9
Collaboration technologies 8 * *
Infrastructure 9 * *
Web 2.0 10 3 15
Page 8MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
Traditional Client• Standard PC• Enterprise-owned• Corporate image and installed applications
Emerging Client• Multi-device, mobile• Remotely hosted (terminal services)• Remotely hosted (virtual desktops)• Non-enterprise-owned• "Bubbles" (virtual machines)• Streamed applications• Software as a service
THE VIRTUALIZATION OF EVERYTHING…
Page 9MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
Estimated CAGR 2010-2015 2%
20%16% 6%8%
-17%12%
WHAT’S NEXT – NEW SET OF MOBILE WORKERS
Page 10MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
David Mitchell Smith, Vice President and Gartner Fellow
CONSUMERIZATION WILL BE MOST SIGNIFICANT TREND
AFFECTING IT DURING NEXT 10 YEARS
REMEMBERING 2004….
Page 11MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
“Consumerization of IT”
Facebook for the enterprise
YouTube for the enterprise
Bring-your-own PC
Bring-your-own smartphoneSaaS
Cloud computing
Enterprise social
CrowdsourcingEmployee-generated video
Social technology
Skype
Google Docs
Technology Populism
NO MATTER WHAT YOU CALL IT…
Page 12MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
ITS HAPPENING ON THESE DEVICES…
Page 13MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
...AND THESE DEVICES
Page 14MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
Global Bay Mobile Technologies’ Mobile POS solution
Billing Revolution’s mobile transaction processing service CHARGE Anywhere’s
mobile point of sale software
ThinkLink’s FaceCash
mobile payment system
NFC-based
iPhone 5
...AND THESE DEVICES CONTINUE TO EVOLVE
Page 15MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
…AND BECOME MULTI-FUNCTION
Page 16MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
…WITH SEVERAL KEY FEATURES ENABLING NEW OPPORTUNITIES
Page 17MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
WW MOBILE PAYMENT MARKET NFC TIMELINE
Source: Motorola Solutions Business & Market Intelligence, Gartner(June 2011)
*
2011 – 2013Smartphones
2013 – 2015Digital Eco
System
2015 – BeyondFeature Phones
• Mobile marketing
• Information retrieval
• Social networking
• Gaming
• Loyalty programs
• Check-in/check-out
• Event ticketing
• Pairing , Access control
• Communications devices, wireless routers IP cameras
• Computing devices, PCs, tablets, printers and storage
• Consumer electronics TVs, set-top boxes, Blu-ray, digital cameras and digital picture frames
• Automotives, infotainment, security
• Payment
• Ticketing
• Information retrieval
• Mobile marketing
• Loyalty programs
• Check-in/check-out
Page 18MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
Strengths• Instant-on, long battery life• Well-suited for media consumption (e.g., video and e-books)• App and content stores• Usability and simplicity• Attractive, fashionable designs• Easily accessible lightweight applications
Challenges• Fragmentation of applications, platforms, app stores, features, support• Functional limitations (e.g., sharing data, PC integration, advanced Web content and browser plug-ins)• Can't yet replace a PC or a Smartphone for most users• Weaker security and manageability• Rapid evolution and a commercial battleground
STRENGTHS AND CHALLENES
Page 19MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
WHAT’S NEXT – NEW SET OF MOBILE TECHNOLOGY DRIVERS
Page 20MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
• BY 2014, 90 PERCENT OF ORGANIZATIONS WILL SUPPORT CORPORATE APPLICATIONS ON PERSONAL DEVICES.
• BY 2014, 20% OF ENTERPRISES WILL OWN NO IT ASSETS.
• ANDROID NOW OWNS 34% SHARE, UP 24.7 PTS YOY AND MSFT SHARE SITS AT 3.5 PTS DOWN 4.6 PTS SINCE ‘10 AND 14 PTS FROM ‘09.
• BY 2013, 80 PERCENT OF BUSINESSES WILL SUPPORT A WORKFORCE USING TABLETS.
WHAT IS MOVING NOW?
• BY 2015, 90% OF ENTERPRISE SECURITY CONTROLS WILL BE CONTEXT AWARE, UP FROM 10% IN 2009.
Page 21MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
BIG DATA: NEXT IMPACT FRONTIER FOR THE ENTERPRISE
Page 22MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
• BY 2015, 10 PERCENT OF YOUR ONLINE “FRIENDS” WILL BE NON-HUMAN.
• IN 1997, A GIGABYTE OF FLASH MEMORY COST $7,870. TODAY, IT COSTS $1.25…IN FIVE YEARS?
WHAT’S NEXT?
• SPENDING ON WIRELESS-ENABLED SENSORS GREW MORE THAN 80% IN 2010.
• MORE VIDEO WAS UPLOADED TO YOUTUBE IN THE PAST TWO MONTHS THAN IF ABC, CBS AND NBC HAD BEEN AIRING NEW CONTENT 24/7 SINCE 1948…IN TEN YEARS?
Page 23MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.
• MORE THAN 50% OF GOVERNMENT OUTCOMES WILL DEPEND ON CONSUMER OR HIGHLY-COMMODITIZED TECHNOLOGIES.
• BY 2015, ENTERPRISES WILL GENERATE 50% OF WEB SALES VIA THEIR SOCIAL PRESENCE AND MOBILE APPLICATIONS.
WHAT’S NEXT IN VERTICALS?
• BY 2014, 90% OF GLOBAL 1K COMPANIES WILL IMPLEMENT CLOUD PRINTING SERVICES FOR MOBILE WORKERS.
• BY 2014, 40% OF HEALTHCARE DELIVERY ORG’S WILL SWITCH 20% OF SERVER-BASED COMPUTING TO HOSTED VIRTUAL DESKTOPS.