Audrey Kelley, Emory University Growing Your Supplier Diversity Program.

Audrey Kelley, Emory University

Growing Your Supplier Diversity Program

NAEP Supplier Diversity Institute l Chicago, IL l August 4 – 5, 2014 2

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Beginning Program

Basic Program

Traditional Program

Advanced Process

World Class Process

©Ralph G. Moore & Associates Inc. 2008

RGMA’s Five Levels of Supplier Diversity Program Development

NAEP Supplier Diversity Institute l Chicago, IL l August 4 – 5, 2014 3©Ralph G. Moore & Associates Inc. 2008

Level 1: Beginning Program

• Community affairs own program• Sparse tracking• Nonexistent outreach• Fails to attend trade fairs• No program materials• Minorities in ads, but not in supply chain• Senior management doesn’t “get it”


Beginning Program

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Level 2: Basic Program

• Part-time program manager• Compliance driven response to customer

requirements• Tracking focused on customer reporting• Trade fair participation is a photo

opportunity for key customers• Perception exists that program is an

expense rather than an asset• Senior management still not engaged in

the process


Beginning Program

Basic Program

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Level 3: Traditional Program

• Active Program Manager• Local/national advocacy memberships• Limited connection to strategic sourcing• No significant link to marketing and

brand strategy• Reporting hampered by inadequate

technology• Few professional services opportunities• Loosely-structured Second Tier program• Some program materials• Little Senior Management involvement


Beginning Program

Basic Program

Traditional Program

3


Level 4: Advanced Process

• Process manager at director level• Active local/national advocacy (NMSDC)• Program has sufficient resources• Strong team of supplier diversity

professionals• Buyer and key executive training• Advanced Second Tier program• Supplier diversity program management

technology• Steering committee comprised of key

executives


Beginning Program

Basic Program

Traditional Program

Advanced Process

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Level 4: Advanced Process (continued)

• Professional service and outsourcing opportunities

• Innovative diverse supplier development initiatives

• Aligned with marketing and sales• Process aligned with strategic sourcing• Involved CEO/Senior Management


Beginning Program

Basic Program

Traditional Program

Advanced Process

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Level 5: World Class Process

• Program manager viewed as key resource to senior management

• Supplier diversity process equal in stature to workforce diversity

• Process owned by sourcing teams and buyers

• Accountability throughout organization• Program management tools utilized

throughout the organization• Innovative tools such as alliances and

acquisitions drive program growthBeginning Program

Basic Program

Traditional Program

Advanced Process

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World Class Process




Level 5: World Class Process(continued)

• E-sourcing used to expand diverse spending

• Measures contribution to market share and shareholders’ equity

• Integrated into global strategy• Senior Management Leadership

Beginning Program

Basic Program

Traditional Program

Advanced Process

5

World Class Process

Audrey Kelley, Emory University Growing Your Supplier Diversity Program.

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