7/30/2019 Audit Scoring Matrix

1/1

A B C D E F G H I J K L M N L

Man

agement

Sales&Marketing

ProductDesignEngineering

ProcessDesignEngineering

HR&

Training

SupplierManagement

Informatio

nManagement

QualityAssurance

Receiving/Inventory

Man

agement

St

amping

W

elding

As

sembly

Shipping

Billing

Feb-05 Mar-05 Mar-05 Jan-05 Dec-05 Nov-05 Jan-05 Jun-05 Mar-05 Sep-05 Sep-05 Sep-05 Sep-05 Nov-05

4.1

General Requirements

0 0 0 0 0 0 0 0 0 5 0 0 0 0 5

4.1.1

Control of Outsourced

Processes / Products 0 0 0 0 0 0 0 3 0 0 0 0 0 0 3

4.2

General Documentation

Requirements 0 7 0 6 8 21

4.2.3

Control of Documents

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

4.2.4

Control of Records

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

5.1

Management

commitment 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

5.1.1

Process efficiency

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

5.2

Customer Focus

0 0

5.3

Quality policy

3 0 3

5.4

Planning

0 4 0 0 7 0 0 0 4 4 0 5 0 0 24

5.5

Responsibility, authority

and communication 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

5.6

Management Review

0 0 3 0 0 3

6.1

Provision of resources

0 0 4 0 4

6.2

Human resources

0 0 0 0

6.2.2

Competence,

awareness and training 0 0 0 0

6.2.2.4

Employee motivation &

empowerment 0 0 0

6.3

Infrastructure

0 4 4

6.4

Work environment

0 0 0 2 3 5

7.1Planning of ProductRealization 4 4

7.2

Customer-related

processes 0 0 0 0 0 0

7.2.2.2

Organization

Manufacturing

Feasibility0 0 0 0 0 0 0 0 0 0

7.2.3

Customer

Communication 0 0 0 0 0 0

7.3

Design and

development 9 0 0 0 0 0 9

7.3.1

Design and

development Planning

0 0 0 0 0 0 0 0 0 0 0 0 0 0 07.3.2

Design and

development Inputs 0 0 0 0

7.3.2.3

Special Characteristics

0 0 0

7.3.3

Design and

development Outputs 4 0 6 0 0 0 0 0 0 0 0 0 0 0 10

7.3.4

Design and

development Review 0 0 5 0 6 0 11

7.3.5&6

Design and

development

Verification & Validation1 0 0 0 0 0 1

7.3.6.3

Product Approval

Process 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

7.3.7

Design and

development Changes 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

7.4

Supplier Management

& Purchasing 0 0

7.4.1.2

Supplier Quality

Management System

Development0 0

7.4.3.1

Incoming Product

Quality 0

7.4.3.2

Supplier Monitoring

0

7.5.1

Control of Production

and Service 0

7.5.1.1

Control plan

0

7.5.1.3

Verification of Job Set-

ups 0

7.5.1.4

Preventive & Pred ictive

Maintenance 0

7.5.1.5

Management of

Production Tooling 0

7.5.1.6

Production Scheduling

0

7.5.1.7&8

Servicing

0

7.5.2

Validation of Processe s

0

7.5.3

Identification and

Traceability 0

7.5.4

Customer Property

0

7.5.5

Preservation of Product

& Inventory

Management 0

7.6Control of measuringand m onitoring devices 0

7.6.1

Measurement System

Analysis 0

7.6.3

Laboratory

Requirements 0

8.1

General

0

8.1.1

Identification of

statistical tools 0

8.1.2

Knowledge of basic

statistical concepts

08.2.1

Customer Satisfaction

0

8.2.2

Internal audits

0

8.2.2.2

Manufacturing process

audits 0

8.2.2.3

Product audits

0

8.2.2.5

Internal auditor

qualifications 0

8.2.3

Monitoring &

Measurement of

processes 0

8.2.3.1

Monitoring &

Measurement of

manufacturing 0

8.2.4

Measurement and

monitoring of product 0

8.2.4.1

Layout inspection &

functional testing 0

8.2.4.2

Appearance items

0

8.3

Control of

Nonconformant Product 0

8.4

Analysis and us e of

Data 0

8.5.1

Continual improvement

0

8.5.1.2

Manufacturing process

improvement 0

8.5.2

Corrective action

0

8.5.3

Preventive action

0

CSRs

GM

0 3 3

CSRs

Ford

0

CSRs

Daimler-Chrysler

5 0 5

CSRs

Delphi

0

CSRs

Visteon

0

CSRs

Other

0

24 16 27 14 12 23 20 16 15 22 25 16 18 12 260

2 3 4 4 4 3 3 2 2 4 5 4 1 3 44

2 3 5 4 5 2 3 1 2 3 5 5 2 3 45

4 2 6 2 3 6 4 3 2 7 8 4 3 2 56

7 4 11 8 7 11 0 12 0 4 20 7 21 3 0 115

Management Communication

Scores

Employee Awareness

Scores

Instructions: This matrix is used to record and analyze internal audit results and is intended to be used in conjunction with the TS 16949 Internal Audit Summary Form, Problem Solver & Improvement Form, and

Audit Effectiveness Survey. Enter a 0 if the element was audited and no nonconformances were found. Otherwise, enter the severity ranking for each finding per element & process. The total value of all OFIs

raised by the auditors should also be enterred for each process. Management communication and employee awareness scores are taken from the TS internal audit summary reports. If used, the audit

effectiveness survey score should also be enterred for each process.

Process Audit Scores

TS 16949 Internal Audit Summary Analysis MatrixQMS Processes

Opportunities for

Improvement Value

Audit Effectiveness Survey

Scores

Audit Dates:

Totals

Form Revision: 2/22/05 CONFIDENTIAL Summary Report Date: 1/7/2013