Successful Leaders Stand Out

Peg TobinTobin & Associates, Inc.8233 Howe Industrial

ParkwayCanal Winchester, Ohio

43147pegtobin@tobinsearch.co

mwww.tobinsearch.com

The depth of the roots will depend on the strength of the plant and the soil in

which it is placed

The history of Long Term Care has taught us that in spite of hardship survival is

possible! For those of us involved in the Long Term Care Industry, our call remains

the same as those that came before us …to carry on the legacy of care for those who

cannot do for themselves

Knowing your ‘Why’ in life,will ignite Your ‘Passion’!

# 1 To figure out your ‘Why’ you need to know

You

Let’s take a moment and get to know you better…

Now ask yourselfO What did you like

to do when you were a child?

O What activities did you like to partake in when you were in high school?

O What is your favorite activity now as an adult?

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Your Why

1. Was completely formed by the time you were in your teens.

2. Does not change.

3. Is what ignites your passion.

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Now that you know who you are, say helloto yourself!

ScenarioO You have a new associate call off in the

second week. You take the call and you tell them you understand and that is the end of your conversation.

O Next day the associate comes in. They do not mention their call off and neither do you.

O The next week this associate calls off again. Again you want to appear that you are sympathetic and do not challenge this associate. Next day, again nothing is said.

O This associate calls off for their weekend. You tell the associate the two of you need to talk. They become irritated on the phone and state ‘you just do not understand’ and they hang up.

O On Monday, you meet with this associate. You bring up the rules related to call offs. Their arms are crossed in front of them, they start to tell you how bad things are in their life and they do not always have a way to work and then there are times they do not have someone to help with the children, etc.

O They challenge you by saying to you that you did not mention anything before, why are you bringing it up now? They accuse you of not understanding and helping them so they can be successful.

How do you handle this situation?

Questions to ponder:O Why did you not say

anything with the first call off?

O Why did you wait until their third call off?

O By waiting, what message did you give to the other team members?

O Did you offer to help the staff member with their issues?

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Scenario

O You have a staff member that is very organized and analytic. Their work does get accomplished and it is done very well. However, the process is slow and budget is not being met because they cannot produce quickly. You need this staff member to speed up, how do you approach them?

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You steer the trip, so the trip only stops when

you say so… Obstacles are

just strengthening

tools.

Speaking of tools, here are ten that will assist

you in being an ‘Effective’ Leader

Number 1 Duct Tape…

God gave ustwo ears and one mouth

Number #2 Clock

Time is energy, schedule your timewisely or the‘gotta minutes’will eat you alive!

Number #3 Scale and a saw

Stay balancedand stay refreshed!One’s view becomes blurredwhen one gets tired.Take breaks and sharpen your saw!

Number #4 Butterfly Net

Dare to run after yourdreams,catch themand then dream again

Number #5 Shoes in many styles

Walk a mile in their shoes Before you judge me..

Number #6 A jar of honey!Make your words sweet just in caseyou have to eat them later

Number #7 Pair of Crutches

For the times you put both feet in your mouth and you do not have a ‘leg’ to stand on!

Number # 8 A slice of humble pie

To help you never forget it takesa team to succeed and‘pride comethbefore a fall’.

Number 9 Liquid eye drops

To keep your vision clearKeep your visionso real you cantaste it, smell it and touch it.

The next tool is the most important

one.. Please do not lose

it!

Number 10 Moral Compass

Extra tip…. Stack of Thank You cards

You can never say thank you enoughtimes…

Thank You Again for being

Caring Professionals.