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Transcript of att_value_ethic.ppt
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Chapter 4Attitudes, Values, & Ethics
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ffect Physiological indicators I dont like
Verbal statements my boss. about feelings
ehavioral bserved behavior I !ant to
intentions Verbal statements transfer to
about intentions another dept.
M.J. Rosenberg and C. I. Hovland, Cognitive, Affective, and Behavioral Components
of Attitude, in M.J. Rosenberg, C.I. Hovland, !.J. Mc"uire, R.#. Abelson, and J.H.
Brehm,Attitude Organization and Change, $%&'
AC !odel of an Attitude
"omponent #easured by $%ample
ognition &ttitude scales I believe my
Verbal statements boss plays
about beliefs favorites.
&
"
'
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Cognitive "issonance
Cognitive "issonance -a state of tension that is
produced
when an individual
experiences conflict
between attitudes
and behaviorattitude
behavior
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#wo $nfluences on
Attitude %ormation"irect Experience
ocial 'earning -the process of deriving attitudes
from family, peer groups, religious organi(ations,
and culture
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Attitude-ehavior Correspondence
*e+uirementsAttitude specificity-a specific attitude
Attitude relevance -some self-interest!easurement timing -measurement close to
observed behavior
)ersonality factors -ex self-monitoringocial constraints -acceptability
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or. Attitudes/ 0ob atisfaction
0ob atisfaction - a pleasurable or positive emotional
state resulting from the appraisal of one1s 2ob or 2ob
experience
3rgani(ational Citi(enship ehavior
ehavior that is above and beyond duty
*elated to 2ob satisfaction
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or. Attitudes/ 3rgani(ational
Commitment
&ffective "ommitment&ffective "ommitment
"ontinuance "ommitment"ontinuance "ommitment
)ormative "ommitment)ormative "ommitment
rgani*ationalrgani*ational
"ommitment"ommitment
The strength of an
individuals
identification withan organization
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Values
Values -enduring beliefs that a specific mode of
conduct or end state of existence is personally
or socially preferable to an opposite or conversemode of conduct or end state of existence
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Values
$nstrumental -values that represent the acceptable
behaviors to be used in achieving some end
state
#erminal -values that represent the goals to be
achieved, or the end states of existence
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or. Values
Achievement 5career advancement6
Concern for others 5compassionate behavior6
7onesty 5provision of accurate information6
%airness 5impartiality6
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Cultural "ifferences in Values
Authority is a right of
office and
rank
Group
input is important.
Decisions
should be
challenged.
+rance
(he )etherlands
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7andling Cultural "ifferences
'earn about others1 values
Avoid pre2udging
3perate legitimately within others ethical points ofview
Avoid rationali(ing
*efuse to violate fundamental values
e open and above board
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Ethical ehavior
Ethical ehavior -acting in ways consistent with
one1s personal values and the commonly held
values of the organi(ation and society
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8ualities *e+uired for Ethical
"ecision-ma.ing
(he competence to identify ethical issues and evaluate
the conse,uences of alternative courses of action
(he self-confidence to seek out different opinions about
the issue and decide !hat is right in terms of a situation
(ough-mindedness--the !illingness to make decisions
!hen all that needs to be kno!n cannot be kno!n and !hen
the ethical issue has no established unambiguous solution
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$ndividual93rgani(ational !odel of
Ethical ehavior
Individual InfluencesValue systems
/ocus of control
#achiavellianism"ognitive moral development
rgani*ational Influences
"odes of conduct)orms
#odeling
0e!ards and punishments
$thical
'ehavior
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Values, Ethics & Ethical ehavior
Value ystems -systems of beliefs that affect what
the individual defines as right, good, and fair
Ethics -reflects the way values are acted out
Ethical behavior -actions consistent with one1s
values
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!achiavellianism
!achiavellianism -A personality characteristic
indicating one1s willingness to do whatever itta.es to get one1s own way
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Ethics
#he system of rules that governs the ordering ofvalues Addresses such +uestions as/
hat are the meanings of the ethical concepts ofgood and right:
7ow can a person reach a conclusion about anethical dilemma:
"o ethical dilemmas have answers that would beuniversally accepted as right, proper, andappropriate:
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Ethics
Universalism tates that
individuals should uphold
certain values, li.e honesty,
regardless of the results#he important values are the
ones society needs to
function 5*ule based or
deontological, an inherent;right1 apart from any
conse+uences6
Utilitarianism tates
that the greatest good for
society should be theoverriding concern of
decision ma.ers
5Conse+uential, or
teleological6 emphasi(esthe results of behavior6
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Ethics
Justice Theories tate
moral standards are based
upon the primacy of a single
value, which is 2usticeEveryone should act to
ensure a more e+uitable
distribution of benefits, for
this promotes self-respect,essential for social
cooperation
The Four Way Test
$s if %A$* to all concerned:? ill it build @33"$''
and better friendships:
4 ill it be EE%$C$A' to
all concerned:
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!oral *easoning
#he thin.ing processes involved in 2udgmentsabout +uestions of right and wrong
Bohlberg1s wor. 51?, 1D, 1F
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!oral *easoning
Pre-conventional
0udgment based solely on a person1s own needs and
perceptionsConventional
Expectations of society and law are ta.en into account
Post-Conventional
0udgment based on abstract, personal principles not
necessarily defined by society1s laws
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Bohlberg1s !oral "ilemmas
7ypothetical situations in which no choice is
clearly and indisputably right
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#he 7ein( "ilemma
A man1s wife is dying #here is one drug that
could save her life, but it is very expensive, and
the druggist who invented it will not sell it at aprice low enough for the man to buy it %inally,
the man becomes desperate and considers
stealing the drug for his wife hat should he doand why:
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Bohlberg1s or.
tage < 5)re conventional6
Punishment-obedience orientation
G %ear of authority and avoidance of punishment arereasons for behaving morally
tage > 5)re conventional6
Personal reward orientationG atisfying personal needs determines moral choice
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Bohlberg1s or.
tage ? 5Conventional6
Good boy-nice girl orientation
G !aintaining the affection and approval of friends andrelatives motivates good behavior
tage 4 5Conventional6
Law and order/authority orientationG A duty to uphold rules and laws for their own sa.e 2ustifies
moral conformity
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Bohlberg1s or.
tage 5)ost conventional6 ocial contract orientation
G e obey rules because they are necessary for socialorder, but rules can be changed if there were betteralternatives
tage 5)ost conventional6
!orality o" individual #rinci#les and conscienceG ehavior which conforms to internal principles 52ustice and
e+uality6 and may sometimes violate society1s rules
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Carol @illigan
In a Different Voice
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!oral reasoning is delimited by
Itwo moral perspectives thatorgani(e thin.ing in different waysJ
!en/ define morality in terms of 2ustice
omen/ less in terms of rights and more in
terms of standards of responsibility and care
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Believes that)
3hat response orientation is of a higher order than ustice
rights orientation
Because 4ohlberg(s theor+ is hierarchical 2ith ustice-rights
the basis552omen 2ould necessaril+ sho2 a less reasoned
perspective on his scales.
irst studies of 4ohlberg onl+ conducted 2ith men
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#he two perspectives are not
opposite ends of a continuum,Iwith 2ustice uncaring and caring
un2ustJ, but rather, Ia differentmethod of organi(ing the basic
elements of moral 2udgment/ self,
others, and the relationship betweenthemJ
5@illigan, >6
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I3ne moral perspective dominates
psychological thin.ing and is
embedded in the most widely used
measures for measuring maturity of
moral reasoningJC @illigan, >
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@illigan1s #heory
Based on two observationalstudies.
Study One: 25 college students
Study Two: 29 women consideringabortion
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@illigan1s *esearch/
shift[s] the focus of attention from wayspeople reason about hypothetical dilemmas
to ways people construct moral conictsand choice in their lives...and [maes] itpossible to see what e!periences peoplede"ne in moral terms# and to e!plore the
relationship between the understandin$ ofmoral problems and the reasonin$strate$ies used and the actions taen inattemptin$ to solve them.% &illi$an# '()*#
p.+'
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Alternative tage e+uence/
Three levels with transitionalphases between each:
Level One:Level One:Complete concernfor self (Individual Survival).
Transitional Phase: ,rom self tocare and concern for others.
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'evel #wo
Level Two: Primary interest in the
care of others (to gain their acceptance)(Self sacrice and Social conformity).
Transitional Phase: awareness of selfrelative to developin$ relationships with others:
responsibility toward their care and needs.
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'evel #hree
Level Three: -onviolence anduniversal carin$.
articulates an ethic of responsibility thatfocuses on the actual consequences ofchoice,,,the criterion of adequacy or moral
principles changes from obective truth to!best "t#, and can only be established withinthe conte$t of the dilemma itself%&
urphy and &illi$an# '()/# p.)0
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@ood )oints/
Concept of care giving and nurturing
*elationship of self to others, responsibility
Empathy
Effect on environment
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7awthorne Effect/
ub$ects may try harder sim#lybecause they are in the control
grou#%
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*osenthal Effect/
&esearcher's biases tend to sway theresults to be what the researcher
wants to "ind
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(&ather than arguing over the e)tent to which se)bias is inherent in *ohlberg's theory o" moral
develo#ment+ it might be more a##ro#riate to
as, why the myth that males are more
advanced in moral reasoning than "emales
#ersists in light o" such little evidence%Walker, 1984, p.688
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Cognitive !oral "evelopment
Cognitive !oral "evelopment -#he process of
moving through stages of maturity in terms of
ma.ing ethical decisions
/evel l
Premoral
/evel ll
"onventional
/evel lll
Principled