Attracting and Keeping Net-Gen Student Researchers Association of Southeastern Research Libraries
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Transcript of Attracting and Keeping Net-Gen Student Researchers Association of Southeastern Research Libraries
Attracting and Keeping Net-Gen Student Researchers
Association of Southeastern Research LibrariesNovember2009
John LawVP Discovery Services
Primary Research
• Observational research of student researchers
• 70+ sessions across 8 universities and 2 continents
More Primary Research
• Online focus groups with end-user researchers
• 9 groups, 80 participants (multiple demographics)
More Primary Research
• Focus group sessions with librarians
• 7 groups, 47 librarians
More Primary Research
• Surveys of end-user researchers
• 10,463 respondents across diverse demographics
Problem – Library offers subpar user experience
• Meet Aaron
• 3rd year undergraduate student
• Term paper evaluating treatment by alternative press of George Bush’s handling of the Katrina disaster
The superior source for quality, credible content
Preferred for academic research and course assignments
Libraries Have an Edge
The easiest place to start the research process
Different behavior
• Compensatory behavior…
Existing Options for Accessing Library Content
• Library catalog
• eResources page
Contrasting…
• Simple• Easy• Fast
Source: Housewright, R., & Schonfeld, R. (Aug2008).
• The importance of the role of the library as a gateway for locating information has fallen over time
• The library is increasingly disintermediated from the actual research process
Secondary Research…
Secondary Research…
How Do You Know That?An Investigation of StudentResearch Practices in the Digital AgeRandall McLure and Kellian Clink
Portal: Libraries and the Academy, Vol. 9, No. 1 (2009)“It is also clear from teacher and student responses in the study that the library is seen as an intimidating and inconvenient place, especially and interestingly in its primary purpose – supporting student research and often assisting students in the identification, location, and evaluation of sources.”
“We also concede it is understandable that students are drawn to using search engines on the Internet to conduct academic research. These engines are easy to use, available to anyone with an Internet connection, and quick and bountiful in their returns.”
I get confused and end up going in circles.
Library sources are great but internet sources are the most convenient.
If only there was a Google-like search…
Researchers Speak for Themselves
"In an ideal world, the content of all the library's collections would be available through a single search box…all the traditional ILS content and the electronic resources "
Breeding, M. (2007). Next-generation library catalogs. ALA Library Technology Reports, 43(4), 5-42.
The Dream Solution is Clear
“I will believe it when I see it!” librarian in a focus group
Everything Has Been Leading To This…
Enables quick discovery of the most credible resources anywhere the library has them
• Digital or physical• Books, e-journal articles, databases, etc.• Catalog, publishers, aggregators, open access, etc.
Simplified Illustration
More Content Support
• 6,000+ publishers represented
• 50,000+ journal and periodical titles
• 500,000,000+ million items indexed so far
• Publishers and other content providers joining the Summon service weekly
The Summon Service has Content Provider Support
Beta SitesPlus…
•Grand Valley State University•University of South Australia•Rollins College•Arizona State University•University of Huddersfield•University of Texas at San Antonio•York College of Pennsylvania•University of Missouri at Kansas City•University of Dundee•North Carolina State University•University of Adelaide•Erasmus University•University of Queensland•Florida Gulf Coast University•University of LaTrobe•…
Plus…
•Grand Valley State University•University of South Australia•Rollins College•Arizona State University•University of Huddersfield•University of Texas at San Antonio•York College of Pennsylvania•University of Missouri at Kansas City•University of Dundee•North Carolina State University•University of Adelaide•Erasmus University•University of Queensland•Florida Gulf Coast University•University of LaTrobe•…
Seeing is believing
Check it out on your own
http://gvsu.edu/library
View it on your mobile device…
http://tiny.cc/summon
Dartmouth Repeat of the Observational Study
• Meet Josh
• Freshman in economics
• Research about “The Eye of Vichy” for information about France's collaboration with Nazi Germany
"I have seen the future of how libraries will provide access to information, resources, and collections. It's called "Summon" by Serial Solutions and it can become equally important as Google in everyone's everyday information seeking and use.”
Mike Eisenberg
Dean Emeritus & Professor
University of Washington
Information School
"I have seen the future of how libraries will provide "I have seen the future of how libraries will provide access to information, resources, and collections. access to information, resources, and collections. It's called "Summon" by Serial Solutions and it can It's called "Summon" by Serial Solutions and it can become equally important as Google in everyone's become equally important as Google in everyone's everyday information seeking and use.”everyday information seeking and use.”
Mike Eisenberg
Dean Emeritus & Professor
University of Washington
Information School
THANK YOU
• Published report
“Academic Libraries and the Struggle to Remain Relevant: Why Research is Conducted Elsewhere” ALIA Information Online 2009, Sydney, Australia.
• More research
serialssolutions.com/summon-research/
• More information
serialssolutions.com/summon
Discoverability – an essential, not an option
“We’re facing challenging budget years ahead. It’s essential that we raise the profile of the library and demonstrate real value”
John ShippUniversity Librarian at the University of Sydney
Everything has been leading to this