ATTITUDE

S U B M I T T E D T O : - P R O F. S A T Y E N D R A C . P A N D E Y

P R E S E N T E D B Y: - S A B YA S A C H I D A S

R O L L N O . 1 7

NATURE OF ATTITUDE

A t t i t u d e s a r e u n d e r s t o o d t o b e t h e b e l i e f s , F e e l i n g s & t h e a c t i o n r e a c t i o n t e n d e n c i e s o f a n I n d i v i d u a l o r a g r o u p o f i n d i v i d u a l s t o w a r d s o b j e c t s , i d e a s & p e o p l e .

“ A n a t t i t u d e i s m e n t a l s t a t e o f r e a d i n e s s , l e a r n e d a n d o r g a n i z e d t h r o u g h e x p e r i n c e , e x e rc t i n g a s p e c i f i c i n f l u e n c e o n a p e r s o n s r e s p o n s e t o p e o p l e , o b j e c t a n d s i t u a t i o n s w i t h w h i c h i t i s r e l a t e d ”

Affective

(Feelings)

Cognitive(Evaluatio

n)

Behavior

(Action)

Components

Of Attitude

Attitude+ve or -ve

Organizational Factors

Group Factors

Individual Factors

Outcomes Received

Outcomes Expected/valu

ed

Job satisfaction

Job Dissatisfactio

nHigh

Absenteeism

High Turnover

Low Absenteeism

Low TurnoverJOB SATISFACTION

MODEL

Job

Satis

fact

ion

Caus

es • Promotions• Nature of Work• Organizational

policies and procedures

• Working Conditions Jo

b Sa

tisfa

ctio

n Co

nseq

uenc

es • Improved Productivity

• Increased turnover

• Improved Attendance

• Reduced Accidents

• Less Job Stress• Lower

Unionization

Job Dissatisfaction Causes• Low Pay• Boring work• Feelings of Inequity

Job Dissatisfaction Consequences• Exit• Voice• Loyalty• Neglect