AT&T Proprietary Use Pursuant to AT&T’s Instructions AT&T Voice Over IP Connect Service...

AT&T Proprietary

Use Pursuant to AT&T’s Instructions

AT&T Voice Over IP Connect Service (“AVOICS”)

AT&T Proprietary Use Pursuant to AT&T’s Instructions

Outline

• Service Description (Summary)

• Supported Call Types

• AVOICS– Connectivity Options

– Service Elements

– Network Architecture

• Pricing Structure Overview

• Customer Responsibilities

• Customer Care & Billing

• The AT&T Value

• Next Steps


AT&T Voice Over IP Connect Service (“AVOICS”)

The AT&T Voice Over IP Connect Service (“AVOICS”) is offered to Service Providers, based in the continental US, who require the establishment of voice over internet protocol (“VOIP”)-based connectivity for long distance call termination.

AVOICS

Is built on AT&T’s VoIP Network Infrastructure “VNI”

• MPLS-enabled (Multi-Protocol Label Switching)

• SIP – Based VoIP Platform

Summary Service Description


AVOICS Service Overview

Supported Call Types

Domestic - 1+ Outbound and International Outbound

AVOICS accepts U.S.-originated domestic outbound (1+) calls and U.S.-originated international outbound (011+) originated calls.

“U.S.-originated” refers to calls originated from all NPAs within the continental United States, Alaska, Hawaii, Guam, The Commonwealth of the Northern Mariana Islands, Puerto Rico and the U.S. Virgin Islands.

Unbranded Directory Assistance

AVOICS will also provide unbranded directory assistance (NPA-555-1212) for the Domestic US, Canada and Puerto Rico.

Customer hands all traffic to AVOICS in IP

- Native (IP) Origination: Call originates from the consuming user as IP

- Non-Native (TDM) Origination: Call originates from the consuming user as TDM and is then converted by the Wholesale Customer to IP


5

4

5

4

AT&TVNI

MIS-PNT

End-User

3rd Party ISP

AT&TCBB

PSTN

3rd Party ISP

Customer’sNetwork

CBB

NGBEs

IPBEs

NGBEs

IPBEsVNI

AVOICS

PSTN

MIS

SBCSBC SBC

AR(MIS)

PE(PNT)

OSR OSR

Public IP Peering Point

IGR

AT&T

Common Back Bone

VoIP Network

Infrastructure

Dedicated MIS/MPLS-PNT Connectivity between Customer Router and AT&T

• T1 through OC48

• Ethernet

Transport Independent Access (TIA)(Available Mid June , 2009)

• MIS - Shared facility available to support AVOICS

• Public Peering Point - Internet Gateway Router- IGR

AVOICS

• SIP Signaling

• Compression (CODEC call by call)

- G.711, G726, G.729 A/B

• T.38 Fax over IP

• Connectivity between IP Voice Network and TDM PSTN

• Domestic and International Termination of LD Traffic

Connectivity Options Network Architecture

Service Elements


AVOICS - Pricing Structure Overview

IP Connectivity and Facilities

Dedicated Facilities

MIS-PNT– AT&T MIS PNT Service, with associated pricing elements (local channel charges, MIS PNT Port), are

ordered and priced under a separate agreement.

Transport Independent Access

MIS – AT&T MIS, with associated pricing elements are ordered and priced under a separate agreement.

Public IP Peering Gateway/Point– There are no specific charges associated with this access method

VoIP Calls - Usage Elements

Domestic

Domestic Transport Usage rate (per MOU)

Domestic Termination Rate File by State/LATA/OCN (per MOU

-Timing is initial 18 seconds, and each additional 6 seconds

International

International Rates are Bundled (Transport and Terminating access - per MOU)

- Timing is initial 18 seconds, and each additional 6 seconds

For Mexico and all AT&T Commercial Satellite and AT&T Maritime Mobile Service, there is one minute timing.


AVOICS - Customer Responsibilities

• Manage & Hosts the End User VoIP Application

• Manage & Hosts Gateways & Soft Switch’s for call processing

• Manage CLEC Functions

- Provide Local Number assignments, CALEA, Directory listings,

- e911, N11, …

- End User Customer Premise Equipment (CPE),

• Brand service as your own

• Manage all end user customer care and billing

• Monitor / forecast network needs

• Use applicable ordering and maintenance processes / systems

• Provide footprint for current & planned service areas

• Responsible for all fraud claims


AVOICS - Customer Care and Billing

Ordering• Initial Design, Interoperability Testing (IOT)

Technical Due Diligence (TDD) and Contracting Via AVOICS Sales and Technical Support Team

• AVOICS Customer Care End to End Project Management

Maintenance• Toll Free Number

• 24/7 – 365

• Trouble Ticketing process

Billing• Monthly summary invoices

• Daily, weekly or monthly CDRs– CDR – Call Detail Record Layout– EMI – Exchange Message Interface format (Based

on Industry Standardization)

• Media Type(s)– CD Rom– Electronic Daily Feed

CDR=[Date],[Time],[CPN],[Dialed Number],[Duration]


• AT&T’s networking infrastructure operates at 99.999% reliability

• MPLS for stability and class of service• Scalable capacity and best practices

• AT&T global MPLS network provides inherent network security.

• Superior Customer Experience• Multilayer support structure• Get service when and the way you ‘expect’ it

AT&T’s AVOICSCustomer Value -The Power of the AT&T Network

Availability

&

Reliability

Security

Service


Next Steps

• Meet The AVOICS Sales Support Team• AT&T Wholesale Account Team• AVOICS Sales Overlay Specialists• AT&T Technical Support Team

• Schedule the AVOICS Interoperability Test (IOT) Plan and Complete SIP Profile

• Work Through the AVOICS Technical Due Diligence (TDD)

• Receive The AVOICS Customer and Technical Guide

• Review the AVOICS Service Description and Pricing Arrangements

• Start the contracting process


THANK YOU

Connect people with their world

everywhere they live and work,

And do it better then anyone else.

AT&T Proprietary Use Pursuant to AT&T’s Instructions AT&T Voice Over IP Connect Service...

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