© ATR. All rights reserved. Proprietary document of ATR.

4 TH QUARTER 2013N°35

EDITORIALOur new Flight Training Centre in Singapore is proving a huge success, just a few months after it opened for business, it’s already running at close to full capacity. So that’s why ATR has chosen to open another training center, th is t ime in par tnership with our opera tor Av ianca in

Bogota. The centre will provide for Avianca of course, but could be also used by all our clients across South America and the Caribbean as the demand for training on the -600 series rises across the region.Across Latin and South America, we are seeing a big rise in the sheer number of ATRs in service, as we win over new operators and current clients increase the number of turboprops in their fleets. So it makes sense for us to relocate our North America office to Miami to be close to all our customers across the whole of the Americas. The new office will be up and running by next January. Being in Miami means we will continue to provide the same high standard of service to our custo-mers in North America while also meeting the needs of our operators in South America.Elsewhere exciting things are happening too. The order book worldwide continues to grow, and we have just signed an important deal with the Indonesian carrier Garuda. The airline will receive its first -600s by the end of 2013, in part due to the great team work by the lessor NAC.Along with Garuda, the Japanese carrier Link, will also join the family, becoming the first ATR operator in Japan by the end of the year, following the certification attributed by the Japanese authorities. 2013 has been a very busy time for our teams as ATR received a series of new certifications for the -600 from aviation authorities worldwide.

Filippo BagnatoChief Executive Officer

IN FLIGHT

Myanmar is going through extraordi-nary change both politically and economically, and the aviation industry is poised to benefit from the changes sweeping the country and help it develop even further.

With multi-party elections in 2012, the European Union and the US suspended economic sanctions, and the country is now profiting from the new mood of optimism. Myanmar h istor ica l ly was the economic powerhouse in South East Asia thanks to its gas and oil reserves as well as its precious metal deposits. The country is once again booming, going through double digit, annual economic growth and attracting international investors. At the same time, tourism is soaring as there is a surge of interest in the country. Entry restrictions have been lifted and visas to visit the country are now available on arrival.

All this means there is a great need to travel to the country and within it. Currently there are 23 ATRs in service in Myanmar, that represents more than 60% market share. Within six months the number of ATRs is expected to rise to 30 as the number of new domestic operators grows. Francois Leneveu, ATR Sales Director in Singapore, says there are three key reasons why ATR is well suited to the Myanmar market. Firstly, it comes down to geography, the road infrastructure is poor but the airports are well developed and most of the tourist sites as well as the adminis-

trative capital Nay Pyi Daw are less than one-hour flight from the econo-mic capital Yangon. Secondly, fuel prices are very high in Myanmar and ATRs fuel efficiency on one-hour long routes are unbeatable. Thirdly, the very high dispatch reliability of the turboprop is an advantage in a country short of spare parts.

Air KBZ, created two years ago, has received two brand new 72-600s from the lessor NAC this year, while another domestic carrier GMA Airlines will operate two -600s next year on lease from Air Lease Corp.

Another reason the need for turbo-props is set to increase, is a new law coming into force, requiring airlines to modernize their fleet and ground aircraft more than 20 years old. On top of that, a new Open Skies agree-ment in 2015 will allow operators

AS THE COUNTRY OPENS UP, TURBOPROP OPERATORS SET TO BENEFIT

MYANMAR, A LAND OF NEW OPPORTUNITY

Nang Lang Kham, Air KBZ, Chairman with Filippo Bagnato, ATR CEO during Air KBZ’s ATR 72-600 delivery ceremony.

across ASEAN member countries to fly where they want. In concrete terms, foreign carriers in say Malaysia and Thailand will be able to open domestic routes in Myanmar as they take advantage of the huge rise in business and tourist travellers in the country. Already, new domestic operators are going into partnership with foreign carriers in Japan and South Korea to provide new services.

To get an idea of the potential wind-fall for current and new operators, the number of tourists visiting Myanmar doubled last year alone!

Air KBZ’s ATR 72-600 tail.

www.atraircraft.com l ATRbroadcast ATRaircraft

© ATR. All rights reserved. Proprietary document of ATR.

Based on its continuous develop-ment philosophy, ATR can now reach airports located in severe environments. Thanks to its Pratt and Whitney developed PW127M e ng i ne t y pe, ATR’s 72-600 aircraf t can handle hot and high conditions virtually anywhere around the world.T h e e n g i n e offers a “boost” option allowing the aircraft to handle the harsh and unique environmental situations pilots encounter in some regions of South America, Africa or India. Hot and high conditions of course have

an aerodynamic impact on takeoff performances, reducing engine power and payload capabilities. But thanks to the “boost” option on the 72 -600, the engine can

compensate for that, and provide

an ex t ra 4.5% t h e r m o d y n a m i c

power at takeof f at heights up to 4,000 ft

and 4% above that level. That means the operator can increase the payload weight on the aircraft, maximizing seat and cargo opportu-nities. In addition, when boost is acti-vated, the single engine en route ceiling is increased up to 1,000 ft.

In concrete terms, imagine an engine failure during the cruise: in that situa-tion, the aircraft will begin to loose height but with the “boost” feature, the aircraft will stabilize far quicker and at a greater height than without that option, which can be absolutely vital in a mountainous environment.

Moreover, the “boost” feature may also be useful on hot and high airports limited by go-around climb gradient. The option will then provide operational gains by increasing go-around climb gradient, reducing the limitation. The Colombian airline Avianca, which operates over that mountain range and is no stranger to hot and high conditions, is now flying their first of its 15 ATR72-600s that it bought last year. The first one was delivered at the Paris Air Show in June. Avianca chose ATRs to replace its aging fleet of Fokkers because it makes it the right choice for its market. Avianca is based in Bogota which, at 8,360 ft in the Northern Andes, is home to one of the highest airports in the world. So the airline needs aircraft that can handle hot and high conditions

for i ts regional f l ight network.“Avianca has the second largest fleet in Latin America, Tarek Ben Omrane, ATR’s Airline & Product Marketing Director, says, Avianca quickly realized the advantages that this extra power provides for their operations, and there are many other air l ines that could profit too”.

For example, the option could also be highly beneficial for other opera-tors in the region facing the same environment including Ecuador and Peru. But it is not just Latin America where the 72-600 with “boost” option will prove its worth. Parts of Southern Africa, including the airport of Johannesburg face the same conditions, as well as some airports in the sub-Indian continent. All this proves that with an ATR, no-where is off limits.

The of f ice f a c i l i t y , c a l l e d A N A for “ATR North America”, is being located in the same building as Airbus’s training Centre and is just a few blocks away from Miami interna-tional airport and close to ATR’s current spare parts warehouse which is being significantly expanded

To anticipate the strong growth of ATR’s support activities and service opportunities on the American conti-nent (mainly towards South America and the Caribbean region), ATR is moving its North America headquar-ters to Miami. The office will be up and running in January 2014 and in the long term will have a full time staff of 30 serving new and existing clients across the Americas.

then deal with any issues on their behalf, rather than operators finding the right contact at ATR headquarters in Toulouse themselves.

For example, if an operator has a failed units component, the Miami office will ensure that part is fixed at one of i ts network of repair stations on ATR’s behalf and then sent back to the operator as soon as possible to minimize impact on operations.

But ANA is going a step further in the future to meet its clients’ needs. Guillaume Gasparri says the Miami office will also have a team of highly mobile liaison representatives who will head out to see the operators across North and South America. They will help to identify issues and come up with rapid solutions so that operators can continue to provide normal services. It’s all part of ATR’s ambition to be present wherever its clients are.

Miami promises to become an absolutely essential component in ATR’s customer support operations in the coming years, as the ATR fleet in South and Central America will jump by 50% by the second quarter of 2014.

to meet operators’ needs.Guillaume Gasparri, Presi-

dent, ATR North America, is heading up the transfer of ATR’s

operations to Miami. He stresses even if ATR has gaining many new orders and new customers in the Caribbean and South America, his team remain fully committed to its current c l ients in the US and Canada.

They will continue to receive the same high standard of customer service from ATR that they have come to expect.

However, setting up in Miami presents many other advantages for its custo-mers. It’s far easier for many South American operators to travel directly to Miami than to a neighboring country in South America. In fact to travel between neighboring countries in South America you often need to transfer in Miami first!

Customs services in Miami are far easier to handle than elsewhere in the region and with an ATR spare par ts warehouse already there, ATR will centralize all the support and services activities.

The ANA team in Miami will continue to manage Global Maintenance Agreements (GMA) and Service bulletins (SB) as well as technical support and spare parts solutions but will also boost the range of services that it will offer its custo-mers. The Miami team will provide a “one stop shop” and act as an inter-face between ATR worldwide and the operators. In concrete terms, opera-tors across the Americas will be able to talk directly with Miami who will

IN PROGRESS IN SERVICEMOVING TO MIAMI ATR RELOCATES TO MEET OPERATORS’ NEEDS ACROSS THE AMERICAS

ATR 72-600: A GOOD PERFORMERUNDER SEVERE ENVIRONMENT

ANOTHER STRONG GESTURE BY ATR TO STAY CLOSE TO ITS CUSTOMERS

THE BOOST OPTION ALLOWS THE TURBOPROP TO THRIVE IN HOT AND HIGH AIRPORTS

BUSINESS CASE

The Miami team will act as an interface

between ATR worldwide and

the operators.

Avianca’s brand new ATR 72-600 taking off from Francazal airport.

All this provesthat with an ATR,

no-where is off limits.

INCREASED RTOW (USING BOOST)

2,4 %

INCREASED CLIMB PERFORMANCE (USING BOOST)INCREASED CLIMB PERFORMANCE (USING BOOST)

ATR North America’s new headquarters in Miami.

INFIGURES

© ATR. All rights reserved. Proprietary document of ATR.

98.6%That figure represents the occupancy rate of the ATR Singapore training facility over the past 3 months. (*WET only)

3,700That is the total number of hours of training on the ATR Singapore Full Flight Simulator (FFS) for the -600 between November 2012 and September 2013. (WET*+DRY*).

322That is the number of pilots (from 19 different airlines) that have been trained up at the ATR Singapore Training Facility since its opening at the end of November 2012.

* WET: Provision of complete training. ATR provides the appropriate means of training and instructors to implement its training program.

* DRY: Dry lease simulator. The client comes with its own instructor and his own courses.

IN SERVICEMOVING TO MIAMI ATR RELOCATES TO MEET OPERATORS’ NEEDS ACROSS THE AMERICAS

A NEW FLIGHT TRAINING FACILITYFOR ATR-600 TO OPEN IN BOGOTA

EXPANDING OUR PROXIMITY FOR ATR OPERATORSACROSS LATIN AMERICA

Following the Colombian carrier Avianca’s order for 15 -600s, local operators in Latin America will soon have access to full pilot training on the aircraft in the region. Avianca bought a -600 simulator and ATR has a team in Colombia helping get the simulator into the place.

The training centre in Bogota will be owned and run by the Colombian carrier. The target is to have the faci-lity fully operational to deliver training under ATR approved standards by early 2014 after it has been certified by both FAA and EASA. For Avianca, it means it will be able to train its pilots quickly and on the spot as they receive their brand new ATRs. The first one was delivered at the Paris Air Show last June. In the long term the airline can provide trai-ning for other opera-tors in the region. At t h e m o m e n t , operators come to ATR head-quarters in Toulouse or another recently opened ATR trai-ning centre in Singapore to train on the Full Flight Simulator (or FFS). With the Avianca facility they will be able to train far closer to home with either Avianca provided staff or an ATR crew. Since all pilots on the -600 need annual “refresher’” courses having a regional training centre in Latin America means

greater flexibility as well as substantial time and cost savings for operators

in the region. C h r i s t i a n

Commis s a i re , ATR’s new VP, Trai-

ning and Flight opera-tions says, “ATR’s stra-

tegy is to get ever closer to its customers and training support is part of the policy.”

Dr iv ing that message home, another -600 simulator will also be available at the home of the Brazi-lian Airline Azul by early 2014 which will also enable other airlines in the region to have access to training within their region.

First stage of the installation of the new flight training facility for ATR-600 in Bogota.

IN THE LOOP

IN FOCUS

ASSISTING PILOTS EVEN FURTHER ON-BOARD PERFORMANCE APPLICATION SOON AVAILABLE ON IPAD

TALK ABOUT, ATR’S NEW TOOL TO ALLOW CUSTOMERSTO COMMUNICATE AND SHARE EXPERIENCE WITHIN

A DEDICATED COLLABORATIVE PLATFORM

Pilots requested it and ATR’s delivering it. By the end of the year, the Single-point Performance Software known as SPS, will be available on iPad. It’s already available on Windows-based Electronic Flight Bags (EFB) since 2011. But very soon airlines will be able to choose between both operating systems.SPS enables pilots to plan their flights with more accuracy and far more rapi-dly. Thanks to SPS and with appropriate approbation from their Authorities, crews no longer have to bring printed takeoff and landing charts, or load and trim sheets on board to make their flight calculations. With a tablet they can

quickly calculate takeoff parameters, including speed based on actual air-craft weight.Thanks to this application, pilots will spend less time on the ground and that translates into shorter turnaround times. And not only that, just before landing, the pilots can make accurate rapid new calculations especially in the case of unplanned events such as an in-flight system failure. ATR is already working on other projects that will make pilots’ EFBs even more useful including digitalizing documentation like the flight operating manuals that are bulky and run into hundreds of pages.

Meeting customers’ needs is in ATR’s DNA. It can come in different ways, one is physically with training or support services located near the operators, and another is through a 24/7 on-line Portal dedicated to our customers.It’s called ATRactive and was set up 3 years ago with the ambition of giving our operators and suppliers a way of accessing information rapidly. It is clearly proving a hit because 95% of all operators have subscribed to ATRactive

customer portal. There, they can get on-line documentation, order spares, retrieve data on their dispatch reliability and compare it with other operators. And soon they will be able to access maintenance manuals from some ven-dors.ATRactive went a step further last year setting up “Talk About”. Marc Bourret, ATR CSR & Airlines Projects Director says it’s a collaborative exchange plat-form which allows operators to discuss

relevant issues amongst themselves and share experience. Following the recent Operators conferences, ATR has asked the airlines to highlight through “Talk About” their top ten key priorities and get everyone in the community to discuss them and share their expe-riences. It’s the latest example of ATR’s commitment to its customers world-wide. If you are an ATR operator and you haven’t joined yet, go to www.ATRactive.com.

For full consultation of all documents, please log-in

on ATRactive!

IN FOCUSChristian Commissaire joined ATR in May. In his own words, he was working on the other side of the industry where he held positions such as: Director of Flight Opera-tions and Director of Marketing and Yield Management with the French airline Corsair. Even though his fleet included wide body aircraft like the Boeing 747, he says there are many similarities between his previous role and his new one. “ATR is going through extraordinary growth, and I know the challenges that it presents to an organization the size of ATR. Having worked for an operator, I have seen the other side of the business and know the operations

and training issues they face and what the customer expectations are, so I can use my experience and share that in my new role.”

These days when operators consider buying aircraft, more and more than ever, they pay attention to the full package of support and services that they can get from the manufacturer including training, as they want the smoothest entry into service as possible for their new aircraft. Christian Commis-saire says his new role is to ensure ATR can provide the highest quality training for its Operators worldwide and make sure he is attentive to his customers’ needs.

“For Avianca, it means it will be able to train

its pilots quickly ”

APPLICATION SOON AVAILABLE ON IPAD

CUSTOMERS’ DISTRIBUTION(as of June 2013 - Source ATR Fleet Status)

FLEET IN SERVICE(as of June 2013 - Source ATR Fleet Status)

Europe

Asia Pacific

Latin AmericaAfrica &Middle East

North America

LEADING AIRCRAFT UTILIZATION(as of September 2013 - Source ATR)

ATR72 ATR42 TOTAL

Cumulative FlightHours

10,61 11,39 22,00

Cumulative FlightCycles

12,02 12,57 24,59

Europe

Asia Pacific

Latin AmericaAfrica &Middle East

North America

34 %

28 %

18 %12 %

9 %

Per RegionPer RegionPer Region

6050

37

31

16

Europe Asia Pacific

LatinAmerica

Africa &Middle East

NorthAmerica

Per Business

Cargo

SpecialMission

Lessor

Airlines

Per Business

Cargo

Mission

Airlines157

1614 7

In millions

Nordic Aviat ion Capita l is ATR’s biggest single client. By 2016, the Danish lessor will have more than 160 ATRs in its fleet. Turboprops currently make up the majority of its por t fol io. The chairman of NAC, Martin Møller spoke to ATReview about his company’s relationship with ATR.

Tell us about your company and its activity:The key ingredient in our activity is to provide good aircraft for good operators. Nordic Aviation Capital is a mature leasing company based in

ATR is also sharing in the digital revolution that’s changing the way we work. And this is how: there are more than 900 turboprops in service worldwide and on board each one are massive booklets, including the Quick Reference handbook and the Flight Crew Operating Manual. They contain thousands of pages and weigh several kilos. But ATR’s aircraft documentation team is currently rewriting and digi-talizing them in a new format so that they will all be available on tablet or electronic flight bag (EFB).ATR has a large in house team as well as subcontractors working on the project called “EDORA” which stands for “Electronic Documentation for Regional Aircraft”. The project was launched in 2010 and three significant steps are looming. By end of 2014, all the documents will be available in a PDF format on EFBs or tablets. In 2015, they will also be available in the XML format and then in customized version for each operator in 2016.

where others can’t provide this kind of service or refrain from doing so, because it is unknown territory for them. We understand turboprops, we breath turboprops, and we live turboprops.

Why are you such a fan of the turboprop?I am a huge fan of the turboprop because it’s such a unique niche airplane. It connects many commu-nities over shor t and medium distances at a much lower cost than any other airplane can do. So many

people around the globe need to travel on trips that require no more than one-hour flights and no other aircraft performs better than the ATR on

that journey time segment.

Scandinavia in general has a reputation for taking environ-mental issues very seriously; does ATR’s green performance play a role in your choice to go with it?There are many boxes to tick when choosing to buy an airplane and when it comes to environmental reasons ATR definitely ticks that box. Airlines are now looking at the environmental impact of their aircraft. Our customers focus on green issues has grown substanti-ally over the past decade.

all the manuals will be accessible more rapidly and ATR operators will receive alerts telling them when the manuals have been updated and how they can download that infor-mation at their convenience. Pilots and engineers are working on the EDORA project too, to make the digitalized manuals more user-friendly. Under the new system - key information on procedures and actions to take is being improved,

Where will your new aircraft be flying?We are a global business and we have clients worldwide so of course we are in discussions with them everywhere. Our customers require turboprops for a whole range of routes, that is what makes the aircraft so valuable. They fit for many different situations, all over the world. To give you an idea, we lease aircraft to airlines that serve island communities in Indonesia while in Europe our lessees are offering hop and feed operations. For example we are proud of leasing brand new ATR72-600 to Jet Time, a Danish airline, which will be operating them in Scandinavian A ir l ines System (SAS ) colors allowing small or more remote communities to become frequently connected to Scandinavian hubs.

Where do you see your rela-tionship with ATR in ten years from now?Given the magn i tude of the business at the moment, I hope that it stays that way. Our relationship is very sol id, we complement ourselves very well and as time passes I hope that this keeps deve-loping in a positive way. It has been an amazing journey until now, and as the saying goes, it’s not the destination that counts but the journey.

so that pilots and other members of the crew have all the information they need at their fingertips. Remo-ving the manuals physically from the aircraft is environmentally friendly because it helps to reduce the weight on-board and thus contri-butes to fuel saving and drastically cuts down the amount of paper that is needed. For more information on how EDORA can help you, email edora@atr.fr

Billund, Denmark and dedicated to the regional aviation industry. We started in the aviation business in 1990 and it has really become our passion and lifestyle and it’s impor-tant for us to make a real difference in each transaction that we are involved in.

What have been the key ingre-dients behind your success?The key to our success is a strict focus on a niche in the leasing market, in other words turboprops. That requires a high degree of knowledge and specialization and comfortably delivering solutions

According to Marie-Laure Groud, ATR’s VP deputy, Flight Technology and Documentation the project is essential to make life easier for ATR’s operators.

For example, currently all the bulky manuals have to be sent out for each aircraft and every time there is an update which can run into hundreds of pages, that has to be posted too. Under the digital system,

MANUALS

Conversion & publication

Today Phase 1 • 2014 Phase 2 • 2015 Phase 3 • 2016

PDF XML CUSTOMIZATION

where others can’t provide this kind of service or refrain from doing so, because it is unknown territory for them. We understand turboprops, we breath turboprops, and we live turboprops.

Why are you such a fan of the turboprop?I am a huge fan of the turboprop because it’s such a unique niche airplane. It connects many commu-nities over shor t and medium distances at a much lower cost than any other airplane can do. So many

that require no more than one-hour flights and no other aircraft performs

WHERE TO FIND US IN 2013ERA Salzburg Austria 2 - 4 Oct.

RAAA Coolum Australia 9 - 11 Oct.

Airlines Leaders CancunForum Mexico 13 - 15 Nov.

Dubaï Airshow Dubaï - UAE 17 - 21 Nov.

Publisher: Sonia Dumas - Supervisor: Elio Baino - Coordinator: Mélanie Nonju - Editor: Sapiens Sapiens - Layout: Nouveau Monde DDB - Printer: Graphic Pyrénées - Images: ATR, Pierre Barthe - Contributors: François Leneveu - Tarek Ben Omrane - Guillaume Gasparri - Mark Neely - Christian Commissaire - Anne-Cécile Dieudonné - Patrice Morello - Marc Bourret - Martin Møller - Clemente Affinito - Marie-Laure Groud - Bertrand Pabon - Stéphane Gemble - Xayadeth Litnhouvongs - Hervé Barthe. © ATR. All rights reserved. Proprietary document of ATR. This document shall not be reproduced or disclosed to a third party without the written consent of ATR. This document and its content

shall not be used for any purpose other than that for which it is supplied. ATR, its logo, the distinctive ATR aircraft profiles and patented information relating to the ATR aircraft are the exclusive property of ATR and are subject to copyright. This document and all information contained herein are the sole property of ATR. No intellectual property right is granted through, or induced by, the delivery of this document or the disclosure of its content. The statements made herein do not constitute an offer or a representation. They are based on the mentioned assumptions and are expressed in good faith. Printed on mixed FSC®-certified papers, wood from well-managed forests. Send your remarks by email at the following address: corporateweb@atr.fr

Xayadeth Litnhouvongs - Hervé Barthe. © ATR. All rights reserved. Proprietary document of ATR. This document shall not be reproduced or disclosed to a third party without the written consent of ATR. This document and its content

IN CONFIDENCE NORDIC AVIATION CAPITALIN BRIEF

ATR-600 READY FOR THE RUSSIAN MARKET

The Russian authorities have given ATR approval to operate along three more unpaved runways in Russia’s Far East. ATR’s the only foreign in-production turboprop maker that can fly on grass, dirt and gravel airstrips in Siberia.

COMFORTABLE IN THE COLD!

ATR’s 42 and 72-600s have received EASA certification to land and take off in temperatures as low as -45°C opening up whole new opportunities for ATR operators in northern Europe, Siberia and Canada.

NEW CUSTOMER SUPPORT CONTRACTATR and Caribbean carrier LIAT have signed a 10-year Global Maintenance Agreement (GMA) covering the airline’s fleet of 8 -600s. A third of ATR’s total global operational fleet is now covered by GMAs worldwide.

Martin Møller, NAC Founder and Chairman of the Board of Directors

GOING PAPERLESS. EDORA PROJECT MEANS BULKYFLIGHT MANUALS SOON A THING OF THE PAST

Tools available in the airplane

IN THE KNOW