Systems Engineering The People Dimension

SUMMARY This course provides perspective and insight into a part of the system engineering process that is critical to the success of any project: the people, and the leadership and management of people. It includes a short review of system engineering and it's associated processes, especially the people related aspects. It discusses the subjects of leadership and management, and their differences, and how they relate to system engineering. The course is valuable to program and Line Management, as well as to technical and administrative personnel who are a part of the system engineering process. INSTRUCTOR Thomas A. Clare, Ph.D. has over thirty years of diversified management and senior executive experience in the research and development of large complex systems, software development, science and technology management, human resource management, and R&D laboratory management. As Executive Director of the Navy's largest R&D laboratory, Dr. Clare has made major contributions to the research and development of Surface Combatants, Aircraft Carriers, Navy and Marine Corps Systems, including AEGIS, Submarine Launched Ballistics Missile, TOMAHAWK, and Theater Ballistic Missile Defense weapon and combat systems. He has also been a key advisor and leader in the Navy and DOD scientific and technology community, particularly regarding systems engineering and weapon system concepts.

Instructor: Dr. Thomas A. Clare

COURSE OUTLINE 1. Systems View of the Organization. Treats an organization as a

system; breaks processes down into segments, including "people.”

2. Systems Engineering. The concept of a system, key attributes, and the role of people. Behavioral and technical skills needed, and their relationship to management and leadership.

3. Complexity. The concept of complexity and its relationship to system engineering. The manner in which complexity causes managers and leaders to act. Management of complexity.

4. People Solving Problems. Exercise to demonstrate the way people address problems in a group or team environment.

5. People Drivers. Culture, education and training incentives. 6. Leadership. The definition of leadership, its relationship to

system engineering. The skills needed and a structure for leadership activity.

7. Management. The definition of management, its relationship to system engineering. The skills needed and a structure for management activity.

8. Leadership and Management Differences. The description of the difference between leadership and management qualities and their relationship to system engineering.

9. Methods to Affect Culture and Skills. Examples are discussed. Class exercise to describe decisions to be made to affect culture of an organization.

WHAT YOU WILL LEARN *How to create a system engineering organization *How people fit into system engineering. *Understanding the organizational culture and how to affect it. *The leadership and management skills needed by you and others.

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Boost Your Skills with On-Site Courses Tailored to Your Needs The Applied Technology Institute specializes in training programs for technical professionals. Our courses keep you current in the state-of-the-art technology that is essential to keep your company on the cutting edge in today’s highly competitive marketplace. Since 1984, ATI has earned the trust of training departments nationwide, and has presented on-site training at the major Navy, Air Force and NASA centers, and for a large number of contractors. Our training increases effectiveness and productivity. Learn from the proven best. For a Free On-Site Quote Visit Us At: http://www.ATIcourses.com/free_onsite_quote.asp For Our Current Public Course Schedule Go To: http://www.ATIcourses.com/schedule.htm

SYSTEM ENGINEERING:THE PEOPLE DIMENSION

2P99461V2_5_00 update.pptCopyright TAC Associates. All rights reserved.

SYSTEM ENGINEERING: THE PEOPLE DIMENSIONThis 1 1/2-day interactive course is based on the premise that the engineering of complex

systems is more a leadership and management challenge than a technical challenge. It examines system engineering and its relationship to leadership and management. It encourages the participant to review his/her own leadership and management potential and strengths. The group discusses the challenges leaders and managers face and how to consider the people as the key element to success. The objectives of the course are to:

-understand the role and needs of people in accomplishing the vision of the organization

- understand the difference between leadership and management and the skills necessary for each

apply the principles of system engineering to leadership and management activities

-identify what organizational culture is and how to influence it

The course combines the key elements of system engineering with the attributes of leadership and management. Through class exercises, students learn how people solve problems, and why they approach solutions in the way they do. Students will understand the relationship between complexity, culture, incentives, training, and education in organizational leadership and management. A model for leadership and management, with associated skills required for each, is offered.

SYSTEM ENGINEERING:THE PEOPLE DIMENSION

3P99461V2_5_00 update.pptCopyright TAC Associates. All rights reserved.

OBJECTIVES

Understand the role and needs of people in accomplishing the vision of the organization

Understand leadership and management, and the skills needed for each

Apply the principles of system engineering to leadership and management

Understand organizational culture and how to influence it

SYSTEM ENGINEERING:THE PEOPLE DIMENSION

4P99461V2_5_00 update.pptCopyright TAC Associates. All rights reserved.

OUTLINE

SYSTEMS VIEW OF ORGANIZATION

PEOPLE SOLVING PROBLEMS

SYSTEM ENGINEERING

COMPLEXITY

PEOPLE DRIVERS

LEADERSHIP

MANAGEMENT

DIFFERENCES

METHODS

SUMMARY

SYSTEM ENGINEERING:THE PEOPLE DIMENSION

5P99461V2_5_00 update.pptCopyright TAC Associates. All rights reserved.

SYSTEMS VIEW OF THE ORGANIZATION

STRUCTURE & SIZE OUTPUTSINPUTS

MATTER

ENERGY

INFO

PRODUCTS

SERVICES

ENERGY

INFOPEOPLE MANAGEMENT

TECHNICALGOAL

ENVIRONMENTENVIRONMENT

SYSTEM ENGINEERING:THE PEOPLE DIMENSION

6P99461V2_5_00 update.pptCopyright TAC Associates. All rights reserved.

SYSTEM ENGINEERINGDESCRIPTION

SYSTEM ENGINEERING“An interdisciplinary approach and means to enable the realization of successful systems”

“The science of designing complex systems in their totality to ensure that the component subsystems making up the system are designed, fitted together, checked and operated in the most efficient and effective way”

SYSTEM ENGINEERING:THE PEOPLE DIMENSION

7P99461V2_5_00 update.pptCopyright TAC Associates. All rights reserved.

SYSTEM ENGINEERINGDESCRIPTION

NOTABLE ATTRIBUTES

Relationship Due Process, Methods

Requires Extraordinary Attention To

Suggest Management Attention To

Related

Organized

Common

WholeCollection

Totality

Communication And Language

Defining Boundaries & Interfaces

PEOPLE

SYSTEM ENGINEERING:THE PEOPLE DIMENSION

8P99461V2_5_00 update.pptCopyright TAC Associates. All rights reserved.

SYSTEM ENGINEERINGTHE ROLE OF PEOPLE

People Are

Technical PerformersLeaders (of People)Managers of:

PeopleProcessPrograms or ProjectsOrganizations (a form of process)

The Essence of RelationshipsThe Essence of a System

SYSTEM ENGINEERING:THE PEOPLE DIMENSION

9P99461V2_5_00 update.pptCopyright TAC Associates. All rights reserved.

SYSTEMS ENGINEERING

INPUTS OUTPUTSLEADING & MANAGING

System

THE PEOPLE DIMENSION

People: SkillsExperience BehaviorKnowledge

$TimeMaterialRiskInformation

Relationship

Relationship

SYSTEM ENGINEERING:THE PEOPLE DIMENSION

10P99461V2_5_00 update.pptCopyright TAC Associates. All rights reserved.

THE CULTURE CIRCLECulture

How People

Behave

How People Think

SYSTEM ENGINEERING:THE PEOPLE DIMENSION

11P99461V2_5_00 update.pptCopyright TAC Associates. All rights reserved.

LEADERSHIP

Leaders (Change and Uncertainty)

Managers (Complexity)Action

Setting a DirectionWhat To Do? Planning and Budgeting

Aligning PeopleNetworks of People and Relationships

Organizing and Staffing

Motivating and InspiringEnsure Performance Controlling and Problem Solving

SYSTEM ENGINEERING:THE PEOPLE DIMENSION

12P99461V2_5_00 update.pptCopyright TAC Associates. All rights reserved.

SUMMARY

The Ability to Accomplish Anything Requires Attention to People

Exceptionally True in Order to Have a Systems Thinking Organization

Use model(s) to guide actions dealing with people

Requires Both Leadership and Management

Focus On Relationships

Boost Your Skillswith On-Site CoursesTailored to Your NeedsThe Applied Technology Institute specializes in training programs for technical

professionals. Our courses keep you current in the state-of-the-art technology that isessential to keep your company on the cutting edge in today’s highly competitivemarketplace. For 20 years, we have earned the trust of training departments nationwide,and have presented on-site training at the major Navy, Air Force and NASA centers, and for alarge number of contractors. Our training increases effectiveness and productivity. Learnfrom the proven best.

ATI’s on-site courses offer these cost-effective advantages:

• You design, control, and schedule the course.

• Since the program involves only your personnel, confidentiality is maintained. You canfreely discuss company issues and programs. Classified programs can also be arranged.

• Your employees may attend all or only the most relevant part of the course.

• Our instructors are the best in the business, averaging 25 to 35 years of practical, real-world experience. Carefully selected for both technical expertise and teaching ability, theyprovide information that is practical and ready to use immediately.

• Our on-site programs can save your facility 30% to 50%, plus additional savings byeliminating employee travel time and expenses.

• The ATI Satisfaction Guarantee: You must be completely satisfied with our program.

We suggest you look at ATI course descriptions in this catalog and on the ATI website.Visit and bookmark ATI’s website at http://www.ATIcourses.com for descriptions of allof our courses in these areas:

• Communications & Computer Programming

• Radar/EW/Combat Systems

• Signal Processing & Information Technology

• Sonar & Acoustic Engineering

• Spacecraft & Satellite Engineering

I suggest that you read through these course descriptions and then call me personally, JimJenkins, at (410) 531-6034, and I’ll explain what we can do for you, what it will cost, and whatyou can expect in results and future capabilities.

Our training helps you and your organizationremain competitive in this changing world.

Register online at www.aticourses.com or call ATI at 888.501.2100 or 410.531.6034