Office of Science and Technology

ATF & USMS Mobility Pilot: Deploying and Supporting iPads/iPhones

in the DOJ Environment

Rick Holgate

ATF Assistant Director for Science & Technology / CIO

AFCEA Mobile Symposium

March 17, 2011

Office of Science and Technology

Factors Driving Mobility at ATF (& USMS)

• Law enforcement and regulatory missions

– Most work happens away from the office

– Productivity enhancement

• Emergent situations

– Special operations, major events, ESF 13

• Increasing demand for real-time information

– “Knowing what we know”

• Telework / real estate costs

• Predominantly controlled unclassified information

17 March 2011 innovative applications of science and technology 2

Office of Science and Technology

ATF Organizational Snapshot (round numbers)

2,560

806

1,738

2,400

-

2,000

4,000

6,000

8,000

10,000

12,000

Contractors /Task ForceOfficers / Others

OtherProfessionalStaff

IndustryOperationsInvestigators

Special Agents

6,500

3,100

1,800

150

-

2,000

4,000

6,000

8,000

10,000

12,000

WindowsMobile

BlackBerries

CellularBroadband

Laptops(w/secureWiFi)

17 March 2011 innovative applications of science and technology 3

Personnel Mobile Data Devices

Office of Science and Technology

Overall Pilot Objectives

• Deliver meaningful functionality

• Test relevant and complete use cases

• Understand technical and cost obstacles and

implications

• Demonstrate the ability to secure and manage

the devices

17 March 2011 innovative applications of science and technology 4

…while maintaining device/OS-independence

Office of Science and Technology

Secure Email

Security Features

Scalability and Reliability Features

Usability Features

Mobile Workforce

Enterprise Applications

Collaboration Applications

Centralized Device

Management

Provisioning

Production

Decommission

Mobility Solution

17 March 2011 5 innovative applications of science and technology

Office of Science and Technology

Core Technical Objectives

Device Management

Policy Implications

Application Deployment Strategies

17 March 2011 innovative applications of science and technology 6

Office of Science and Technology

Mobility Scenarios

Application Deployment

Scenarios

Functional User Scenarios

Executive

ATF & USMS

Operational

USMS 1811

Operational

ATF 1811

Operational

ATF 1801

Office productivity

(email, calendar, contacts) X X X X

Legacy/desktop applications via Citrix X X X X

Document collaboration X X X X

App Store applications with

enterprise data X X X X

Custom applications X X

Web applications (internal, external) X X X X

Video management X X

17 March 2011 innovative applications of science and technology 7

Office of Science and Technology

Application Deployment Strategies

17 March 2011 innovative applications of science and technology 8

Pinecone

Enterprise Data:

Business Intelligence

Document Authoring,

Collaboration using

Enterprise Content:

• WebDAV

• Enterprise Content

Management System

• IDEA/MyFX (?)

Enterprise Apps:

• NFOCIS (ATF case

management)

• JDIS (USMS)

• MS Office

• Content repository

Sandboxed Access to

Enterprise Productivity

(Exchange, etc.),

Internal Web Apps

(ATFWeb, HRConnect)

Training and Reference

Materials

(internal content

management)

Office of Science and Technology

Application Deployment Strategies

17 March 2011 innovative applications of science and technology 9

Pinecone External Web Apps:

• WebTA

• learnATF/learnDOJ

• eTrace

Personal accounts (?)

Gmail, Yahoo, Hotmail

Video surveillance and

evidence management

(Provided as a cloud-

based service)

Dictation for

integration with

productivity apps

Personal applications

(?)

Office of Science and Technology

“How Big is My Sandbox?”

17 March 2011 innovative applications of science and technology 10

Mail Con-

tacts Web App

App

App

Ever-

note

Phone

Mail

File

Mgr.

eReader

Office2

HD

Web

Con-

tacts

Phone

Anno-

tate

Pages

App

Store

Calen-

dar

Calen-

dar

Camera

Dragon

Notes

Camera

Good

Pinecone Dedicated

apps in a

FIPS 140-2

sandbox

Native (OS) or

App Store apps

AirWatch,

BoxTone

“Managed

Space”

through

MDM

Functionally

segregated

Office of Science and Technology

Application Deployment Principles

• Don’t break the usability and convenience

• Strive for simplicity

• Identify minimum technology footprint necessary

to deliver the required functionality

• Deliver cross-application integration where

logical

• Provide single sign-on where/whenever possible

17 March 2011 innovative applications of science and technology 11

Office of Science and Technology

Policy Implications

• Personal vs. government devices

• Personal uses

– Applications

– Data

• Commercial application purchase and

distribution

17 March 2011 innovative applications of science and technology 12

Office of Science and Technology

Where This is Leading:

Notional Future Mix of User Devices

• Phone, Slate, Virtual Desktop Infrastructure

– Simple, manageable, highly functional mobile devices

– Apps and data available anywhere / from any platform

– Desktop interface and power if/when needed

• Office “kiosks”; home

– Tighter security management

– Significantly lower cost per user

17 March 2011 innovative applications of science and technology 13