ATD - Western Michigan September Meeting
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Transcript of ATD - Western Michigan September Meeting
Copyright © 2016 Float. All rights reserved.www.gowithfloat.com
MOBILE LEARNING AND TECHNOLOGY TRENDS
1
Copyright © 2016 Float. All rights reserved.www.gowtihfloat.com
About Chad UdellManaging Director at Float, co-Founded in 2010Faculty for over 10 years at Bradley University in Interactive MediaBeen designing and developing web and learning solutions for 20 yearsA bit of a hacker/tinkerer, and a learning technology and design geek
[email protected] - @visualrinse on Twitter
Author of Learning Everywhere: How Mobile Content Strategies are Transforming Training
Editor and Author of Mastering Mobile Learning: Tips and Techniques for Success
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Copyright © 2016 Float. All rights reserved.www.gowithfloat.com
What’s Up with Mobile Learning?
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2016 Edition
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Where are we?
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Where are we?
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Let’s dive in…
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Phase Year Examples
Tech Trigger 2010-2011 iPad, Apple education ads
Inflated Expectations 2012-2013All the HTML5 stuff, “There’s an app for
that”
Trough of Disillusionment 2014-2015 Mobile LMS, mobile
authoring tools
Slope of Enlightenment 2016-Microlearning,
standards, better tools, LMS changes
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Let’s dive in…
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Phase Year Examples
Tech Trigger 2010-2011 iPad, Apple education ads
Inflated Expectations 2012-2013All the HTML5 stuff, “There’s an app for
that”
Trough of Disillusionment 2014-2015 Mobile LMS, mobile
authoring tools
Slope of Enlightenment 2016-Microlearning,
standards, better tools, LMS changes
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Let’s analyze these trends.
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Microlearning• Acknowledges how people
consume mobile content• Embraces those small moments• Focuses on one key learning
takeaway, not monolithic• Not assessment centric,
engagement centric• It’s so hot right now… FocusOn
2016 (16 sessions!)
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Unsplash: Jorigė Kuzmaitė
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Standards• XAPI is all the rage, right?• It’s flexible – which is a strength• It’s flexible – which is a
weakness• CMI-5 is emerging as the xAPI
on rails – a recipe book of sorts• completed vs finished• began vs started• experienced vs learned
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Unsplash: Andy Chilton
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Better Tools• Mobile first approach, not a
“hack”• Designed with the end user
experience in mind• Not as “slide-focused”• Web-based, cloud friendly• Examples• Adapt (
https://www.adaptlearning.org/)• Gomo (
http://www.gomolearning.com/)• Web Frameworks (Bootstrap,
Foundation)12
Unsplash: Ashim D’Silva
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Why is the LMS changing?• Not user friendly• Not accessible• Not micro learning focused• Not mobile compatible• My enterprise customers are
“abandoning” it for greener pastures
• Relegated to compliance and HR
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Unsplash: Martin Bisof
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What do these look like in the real world?
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Some of our Best Examples…
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Images removed to protect client confidentiality.
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Flashcards and games as an early win…
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quick, accurate product information recall is a key performance metric for us.
our sales teams need help.
”
Our product line is complicated, and
- Source removed to protect confidentiality.
If we are to remain competitive in this type of competitive climate,
“
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Project RationaleLearning content is expensive to produce. The reuse of this content continues to decline. Creating large, time consuming courses that take 30-60 minutes or more to complete is a losing battle in the competition for time and engagement of our learners. Gaming has been shown to be an effective form of teaching for many uses. Let’s create something that our teams love to use and embrace their competitive nature.We need to engage and increase repeat usage.
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People crave fun.Create an engaging experience and encourage repeat
usage19
Images removed to protect client confidentiality.
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Adapt and expand…Take a winning recipe and move it forward
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Images removed to protect client confidentiality.
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Keep it up! Quick reference with deeper
selling tools next…
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assistance that positively impacts customer service and results in upsell.
and training is too costly.
”
Our learning audience is diverse
- Source removed to protect confidentiality.
We need real-time decision
“
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Project RationaleRoles with high levels of attrition and where onboarding is considered a “nice-to-have” rather than a normal part of professional development don’t get the training they need to make informed decisions and provide good customer service. This is especially true when product knowledge is low and the buying process is complicated. The LMS is too slow and too difficult to use for this.We need to
give quicker, more effective answers to
our associates.
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Quick reference with deeper selling toolsUp-sell, cross-sell and solution sell for enhanced in-aisle experience 2
4
Images removed to protect client confidentiality.
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Integrated Performance Support for the Win
(FTW)…
25
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an unauthorized person can gain access to the information
are frequently unprotected
”
Mobile computing devices can store large amounts of data, are highly portable and
- Stanford University, 2015 https://uit.stanford.edu/security
They are easy to steal or lose, and unless precautions are taken,
“
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Project RationaleWith the surge in usage and the expanding role mobile devices have in day-to-day activity, military and law enforcement active, operational agents, and service members are often using devices in new and potentially unsafe ways and may be contributing to a technology landscape that could jeopardize operational effectiveness and safety for others.
We need to Educate and Protect End Users.
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In Simple Terms…
http://www.veteransnewsnow.com/2014/06/01/406035-what-the-us-withdrawal-from-afghanistan-means/
Insurgents Used Cell Phone Geotags to
Destroy AH-64s in Iraq
http://www.defensetech.org/2012/03/15/insurgents-used-cell-phone-geotags-to-destroy-ah-64s-in-iraq/
A U.S. soldier takes a picture with his cellphone, December 2010. Photo: US Army Photograph: Jonathan Ernst/Reuters
A US soldier takes a “selfie” as President
Barack Obama greets troops at Bagram Air
Base in Kabul.
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Security Threats and Common VectorsPersonal Experiences and SMEsNews and Resources
Common Threats and Human FactorsSocial Engineering
Insecure Computing PracticesDocumenting Sites via Photos, etc.Jailbreaking and Rooting
Lack of ISA TrainingImproper Network AccessMisplaced TrustMalware, Adware, Other Systems
Detection OptionsPermissions BluetoothWifiLocation AccessInstalled Apps
ProfilesPasswordsData EncryptionAdd-ons and KeyboardsOther Device Sensors
OWASPCRNCWESophosKasperskyHackerNews
FireEyeMcAfeeNortonAvastTrend MicroErrata Security
Analysts: Software:
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Microlearning and Rich MediaText and Quick TipsMotion Graphics and Video
“Tell me, Show me, Let me Do”
Performance Support SolutionsPrintable and Shareable Reminders and NotificationsUpdatable
Flexible DeploymentPublic App StoresPrivate MAM/MDMWeb-Based and Over-the-Air
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The ResultsTraining and Performance Support via Configuration
Assistance
discussion and q&a
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