Astra Sr 2010

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IN THE RIGHT DIRECTION 2010 Laporan Berkelanjutan Sustainability Report

Transcript of Astra Sr 2010

Page 1: Astra Sr 2010

IN THE RIGHT DIRECTION

2010 Laporan BerkelanjutanSustainability Report

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DAFTAR ISI

CONTENTSTema: IN THE RIGHT DIRECTIONTheme: IN THE RIGHT DIRECTION

Catur Dharma & VisiOur Philosophy & Vision

Dari RedaksiFrom the Editor

Laporan Dewan KomisarisReport from the Board of Commissioners

Laporan DireksiReport from the Board of Directors

Kebijakan Lingkungan, Tanggung Jawab Sosial dan Keamanan 2011Environment, Social Responsibility and Security Corporate Policy 2011

Peristiwa Penting 20102010 Event Highlights

Sekilas Astra InternationalAstra International In Brief

Ikhtisar KeuanganFinancial Highlights

Program StakeholderStakeholder Program

• PengembanganMasyarakat Community Development

• Masyarakat:Pendidikan Community: Education

• Masyarakat:PeningkatanPendapatan Community: Income Generating Activities

• Masyarakat:Kesehatan Community: Health

• Lingkungan,Keselamatan&KesehatanKerja Environment, Occupational Health and Safety

• Karyawan Employees

• Pelanggan Customer

• Pemasok Supplier

• Pemerintah Government

• PemegangSaham Shareholders

Sekilas AFC & AGCAFC & AGC in Brief

Penghargaan dan Sertifikasi 20102010 Awards and Certifications

Struktur OrganisasiOrganisation Structure

Kontributor Data LK3EHS Data Contributor

GRI Cross Reference IndexGRI Cross Reference Index

Daftar Tabel dan GrafikList of Tables and Graphs

Lembar Umpan BalikFeedback Form

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Astra selalu berpacu untuk meraih keunggulan. Kinerja yang positif diimbangi dengan terus merangkul dan memperhatikan harapan seluruh para pemangku kepentingan. Dalam kesatuan ini, Astra bergerak maju dalam langkah yang harmonis dan dinamis sesuai dengan tanggung jawabnya pada masing-masing stakeholder. Dengan cita-cita agar Astra dan seluruh stakeholder berkembang secara berkelanjutan, Astra senantiasa siap mengulurkan tangan yang menjaga agar semua pihak selalu menapak menuju arah yang tepat.

Astra constantly pushes to attain excellence. Positive achievements are

balanced by embracing and aligning ourselves to the expectations of

stakeholders. Thus unified, Astra moves with harmonious yet dynamic steps

in line with its responsibilities to each stakeholder. With a dream to secure

sustainable growth for the Company and its stakeholders, Astra remains

committed to lend a helping hand to have everyone go in the right direction.

IN THE RIGHT DIRECTION

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Menjadi salah satu perusahaan dengan pengelolaan terbaik di Asia Pasifik dengan penekanan pada pertumbuhan yang berkelanjutan dengan pembangunan kompetensi melalui pengembangan sumber daya manusia, struktur keuangan yang solid, kepuasan pelanggan dan efisiensi.

To be one of the best managed corporations in Asia Pacific with emphasis on sustainable growth by building

competence through people development, solid financial structure, customer satisfaction and efficiency.

Menjadi perusahaan yang mempunyai tanggung jawab sosial serta ramah lingkungan.

To be a socially responsible corporation and to be environmentally friendly.

VisiVision

Catur Dharma

Menjadi Milik yang Bermanfaat bagi Bangsa dan Negara

Memberikan Pelayanan Terbaik kepada Pelanggan

Menghargai Individu dan Membina Kerja Sama

Senantiasa Berusaha Mencapai yang Terbaik

To be an Asset to the Nation

To Provide the Best Service to Our Customers

To Respect Individuals and Promote Teamwork

To Continually Strive for Excellence

1

2

3

4

Our Philosophy

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Dalam menjalankan usahanya Astra selalu

berpegang teguh pada prinsip triple bottom

line, yang berfokus pada keseimbangan kinerja

keuangan (profit), sosial (people) dan lingkungan

(planet). Sebagai salah satu grup perusahaan besar

yang terus berkembang, Astra memiliki banyak

pemangku kepentingan yang turut berperan dalam

pertumbuhan perusahaan. Pemangku kepentingan

tersebut meliputi: pemegang saham, karyawan dan

keluarganya, pelanggan, pemasok, pemerintah,

masyarakat sekitar maupun lingkungan. Bagi

Astra, para pemangku kepentingan tersebut

sangat penting artinya. Oleh karena itu, Astra

selalu memberikan perhatian kepada para

pemangku kepentingan dalam upaya memenuhi

hak-hak mereka. Laporan Berkelanjutan ini akan

memberikan gambaran hubungan dan interaksi

antara Astra dan para pemangku kepentingannya.

(2.8, 3.6, 4.14)

Laporan Berkelanjutan ini disusun berdasarkan

standar Global Reporting Initiative (GRI) guidelines

dan diterbitkan setahun sekali. Laporan serupa yang

kami susun tahun lalu berhasil meraih penghargaan

The most consistent and commitment dalam

kontes Indonesia Sustainability Report Award 2010.

Laporan ini sekaligus menunjukkan komitmen

Astra untuk selalu terbuka memberikan informasi

kepada semua pemangku kepentingan tentang

tujuan perusahaan yang jelas untuk melanjutkan

pertumbuhan usahanya serta mempertahankan

pertumbuhan tersebut secara bertanggung jawab,

dengan tidak melupakan aspek lingkungan dan

sosial. (2.8, 3.1, 3.2, 3.3, 3.10)

In conducting its business, Astra is committed

to the principles of the triple bottom line, which

focuses on the balance of financial (profit), social

(people) and environmental (planet) performance.

As a large corporate group that continues to

grow, Astra has many stakeholders who offer

their respective contributions to the Company’s

growth. These stakeholders include shareholders,

employees and their families, customers, suppliers,

the government, the surrounding community

and the environment. For Astra, all stakeholders

are critically important. For this purpose, Astra

constantly pays attention to its stakeholders in

an effort to fulfill everyone’s aspirations. This

sustainability report provides an illustration of the

relationship and interaction between Astra and its

stakeholders. (2.8, 3.6, 4.14)

This Sustainability Report is prepared in accordance

with the Global Reporting Initiative (GRI) guidelines

and is published once a year. The same report

which was prepared last year was awarded The

most consistent and commitment in the Indonesia

Sustainability Report Award 2010. This report

is also a testimony to Astra’s commitment to

consistently provide information to all stakeholders

regarding the company’s well-defined purpose

to pursue business growth and sustain growth in

a responsible manner, which pays due regard to

environmental and social aspects. (2.8, 3.1, 3.2,

3.3, 3.10)

Dari RedaksiFrom the Editor

Astra selalu memberikan perhatian kepada para pemangku kepentingan dalam upaya memenuhi hak-hak mereka.

Astra constantly pays attention to its stakeholders in an effort to fulfill everyone’s aspirations.

2.8 : Scale of the reporting organization.3.1 : Reporting period.3.2 : Date of most recent previous report.3.3 : Reporting cycle.

3.6 : Boundary of the report.3.10 : Explanation of the effect of any re-statements of information.

provided in earlier reports, and the reasons for such re-statement.4.14 : List of stakeholder groups engaged by the organization.

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Di tahun 2010 ini, kami tetap menggunakan data

dari semua enam divisi/line bisnis perusahaan yang

tersebar di berbagai wilayah di Indonesia. Pada

tahun ini jumlah perusahaan yang berkontribusi

dalam penyusunan laporan ini sebanyak 406

instalasi dan berasal dari 99 perusahaan yang

terdiri dari anak perusahaan, perusahaan terafiliasi

maupun perusahaan gabungan. Data dikumpulkan

melalui prosedur penghitungan standar. Kami

mencoba menyajikan informasi berdasarkan

pemangku kepentingan yang menerima dampak

dari kegiatan perusahaan. Kami berharap informasi

yang disajikan mampu memberikan gambaran

yang komprehensif mengenai hubungan Astra dan

para pemangku kepentingannya. (2.9, 3.5, 3.6,

3.7, 3.8, 3.9, 3.11)

Secara khusus Laporan ini akan menyajikan

gambaran implementasi kebijakan-kebijakan

Astra dalam bidang Lingkungan, Kesehatan

dan Keselamatan Kerja (LK3) dan tanggung

jawab sosial. Pengimplementasian kebijakan-

kebijakan tersebut diwujudkan dalam berbagai

program. Kami berharap Laporan Berkelanjutan

ini dapat memberikan gambaran posisi Astra di

Indonesia, dalam rangka mengurangi dampak

negatif pertumbuhan perusahaan dan usaha-

usahanya untuk berkontribusi maksimal dalam

pembangunan bangsa.

In 2010, we used data from all of the Company’s

six business divisions/lines, extending over various

regions in Indonesia. This year, the business units

that contributed to the preparation of this report

included 406 installations from 99 subsidiary,

affiliated and joint companies. Data is collected

through standard procedures. We have organized

information based on those stakeholders who are

in a position to receive impact from the Company’s

activities. We hope the information presented

herein will provide a comprehensive and true

representation of the relationships between Astra

and its stakeholders. (2.9, 3.5, 3.6, 3.7, 3.8,

3.9, 3.11)

In particular, this report presents an illustration of

the implementation of Astra’s policies in the area

of Environment, Health and Safety (EHS) and Social

Responsibility. Implementation of these policies is

manifested in various programs. We hope that this

Sustainability Report may provide an assessment of

Astra’s position in Indonesia, in its efforts to reduce

the negative impacts from Company growth in

order to contribute optimally in building the nation.

2.9 : Significant changes during the reporting period regarding size, structure, or ownership.

3.5 : Process for defining report content.3.6 : Boundary of the report.3.7 : State any specific limitations on the scope or boundary of the report.

3.8 : Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities.

3.9 : Data measurement techniques and the bases of calculations.3.11 : Significant changes from previous reporting periods in the scope,

boundary, or measurement methods applied in the report.

Laporan Keberlanjutan

2007, 2008 dan 2009.

Sustainability Report

2007, 2008 and 2009.

Dari RedaksiFrom the Editor

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No.Pemangku Kepentingan

StakeholdersPendekatan KomunikasiCommunication Channel

FrekuensiFrequency

1 Pemegang Saham Shareholder

Rapat Umum Pemegang Saham & penerbitan Laporan TahunanGeneral Meeting of Shareholders & publication of Annual Report

Minimal 1 tahun sekaliAt least once a year

2 KaryawanEmployees

Melalui forum bipartit yang diwakili serikat pekerja & Forum GenbaThrough bipartite forums with representatives from the workers’ union & Forum Genba

Forum bipartit 1-3 bulan sekali & Genba 3 kali setahunBipartite forum once every 1 to 3 months & Genba 3 times annually

3 PelangganCustomer

Customer gathering Minimal 1 tahun sekaliAt least once a year

4 MasyarakatCommunity

Forum komunikasi dan komunikasi informalCommunication forums and informal communication

Forum komunikasi dilakukan setiap 3 bulan sekali & komunikasi informal dilakukan sesuai kebutuhanCommunication Forums are held once every 3 months & informal communication is carried out as required

5 PemasokSuppliers

Evaluasi atau review bersamaJoint evaluation or review

Selama kontrak berjalan, evaluasi dilakukan di akhir kontrakThroughout the duration of the contract, evaluation is conducted toward the end of the contract

6 PemerintahGovernment

Pelibatan dalam berbagai program lingkungan dan sosial & pertemuan informalInvolvement in various environmental and social programs & informal meetings

Tergantung kebutuhanAs required

7 LingkunganEnvironment

Penerapan sistem Astra Green CompanyImplementation of the Astra Green Company system

Sepanjang tahunEntire year

4.4 : Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.

4.14 : List of stakeholder groups engaged by the organization.4.16 : Approaches to stakeholder engagement, including frequency of

engagement by type and by stakeholder group.

4.17 : Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting.

Tabel Table 1 Pemangku Kepentingan Astra (4.4, 4.14, 4.16, 4.17)Astra Stakeholders

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Laporan Dewan Komisaris

Pemulihan kondisi perekonomian Indonesia yang

berlangsung sangat baik pada tahun 2009 dan 2010

turut mendorong berbagai pencapaian Astra yang

amat membanggakan hati. Secara konsisten, sukses

yang dicapai tercermin dalam kemajuan pada aspek

people, planet, and profit yang terhubungkan dalam

prinsip triple bottom line sebagai landasan operasional

yang kuat dan mendorong laju pertumbuhan Grup

Astra selama ini. (1.1)

Kami menyusun Laporan secara berkesinambungan

ini tidak semata sebagai bagian dari praktik tata kelola

yang terus ditekankan dalam bisnis kami. Namun, kami

bertekad memberi gambaran yang transparan dan

komprehensif mengenai kesuksesan yang telah diraih

ini, bukan hanya oleh Astra sebagai entitas bisnis yang

berdiri sendiri, namun dalam kaitan dan hubungan

yang senantiasa dibina dan ditingkatkan dengan

seluruh pemegang kepentingan yang berhubungan

dengan kami sehari-hari.

Astra secara konsisten telah membuktikan komitmen

yang kuat dengan serangkaian program CSR yang

sudah dilakukan selama bertahun-tahun serta

peningkatan kualitas dan cakupannya di seluruh

The recovery of the economy proceeded extremely

well during 2009 and 2010 and played a role in

promoting a string of outstanding achievements

by Astra. The success that has been accomplished

was reflected in the consistent development of

the people, planet, profit triple bottom line, the

operational principle that drives Astra Group

growth. (1.1)

We have continued to prepare this Report, not

merely as part of our corporate governance

responsibility, consistent focus in our business but

also as a transparent and comprehensive illustration

of the success that we have thus far achieved.

These achievements were made both by Astra as a

stand-alone business entity and stakeholders who

are partnered through strong relationships that are

intensively fostered and enhanced on a daily basis.

Astra has consistently proven its strong

commitment to a series of CSR programs that

have been carried out over the years and to

improve the quality as well as coverage. We

Report from the Board of Commissioners

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pelosok tanah air. Kami senantiasa menjaga agar

kontribusi yang optimal dapat terwujud melalui

perencanaan yang terlaksana dengan baik, melalui

guidance dalam bentuk President letter dan one

year corporate policy, serta panduan Astra Green

Company (AGC) dan Astra Friendly Company

(AFC) sebagai perangkat yang menjaga kualitas

implementasinya. Kami juga menekankan pada upaya

penyempurnaan kriteria pengukur yang digunakan

dalam standar AGC dan AFC serta peningkatan proses

pelaksanaan koordinasi dan komunikasi program,

karena hal tersebut mendorong urgensi untuk

terus meningkatkan kesadaran seluruh konstituen

Astra akan pentingnya keseimbangan profitabilitas,

pengembangan masyarakat dan perlindungan LK3

yang sempurna dan berkesinambungan.

Sebagai perusahaan yang senantiasa menjunjung

keunggulan sebagai sasaran utama organisasi, Astra

akan berusaha untuk terus berada dalam barisan

terdepan yang menjadi motor pertumbuhan ekonomi

dan masyarakat Indonesia. Dalam perjalanannya, kami

mewujudkan visi menjadi perusahaan kebanggaan

Indonesia melalui pencanangan program Astra 2020.

always strive to maintain an optimum contribution

through planning that is appropriately guided by

the President’s letter and a one-year corporate

policy, as well as by Astra Green Company (AGC)

and Astra Friendly Company (AFC) guidelines.

We also emphasize efforts to enhance the

measurement criteria used within AGC and AFC

as well as increasing program coordination and

communication. Astra continues to raise awareness

among all constituents at Astra of the importance

of a sustainable balance between profitability,

community development and protection of the

environment as well as security, health and safety

concerns.

As a company that constantly upholds excellence

as the main organizational target, Astra will

continue to drive efforts to be in the forefront as

the motor for growth of the economy and people

of Indonesia. In our journey to attain our vision to

be the pride of Indonesia.

Astra secara konsisten telah membuktikan komitmen yang kuat dengan serangkaian program CSR.

Jakarta, April 2011

PT Astra International Tbk,

Budi SetiadharmaPresiden Komisaris

President Commissioner

1.1 : Statement from the most senior decision maker of the organization.

Astra has consistently proven its strong commitment to a series of CSR programs.

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Pertumbuhan yang berkelanjutan dan

bertanggung jawab telah menjadi komitmen Astra

yang terinternalisasi dalam filosofi Catur Dharma

Perusahaan dan diterapkan dalam kegiatan

sehari-hari. Dengan berjalannya waktu, kami juga

menyadari dan merasakan pentingnya keterlibatan

dan peran serta setiap pemangku kepentingan

dalam menciptakan nilai tambah. Bagi Astra,

tidaklah mungkin pertumbuhan kami optimal

dan dapat dipertahankan dalam jangka panjang

jika hak pemangku kepentingan terabaikan. Oleh

karenanya, pemangku kepentingan senantiasa

menjadi elemen-elemen penting dalam rumus

yang digunakan Astra untuk pertumbuhan yang

berkelanjutan dan bertanggung jawab hingga

saat ini.

Pada tahun 2010, kami bersyukur telah berhasil

meraih kinerja yang amat menakjubkan pasca

krisis. Kami yakin akan kekuatan fondasi yang

telah dibangun untuk menopang langkah

kami menuju babak baru dalam wacana Astra

2020. Inisiatif ini tidak hanya untuk mendorong

pertumbuhan bisnis ke depan, akan tetapi dari

Sustainable and responsible growth has become

a commitment of Astra as internalized in its

Catur Dharma philosophy and as applied in daily

activities. Over time, we have also recognized

and felt the importance of involvement and

participation by all stakeholders in creating added

value. For Astra, it is not possible to generate

growth that is optimal and that can be sustained

over the long term if the rights of stakeholders are

neglected. Therefore, stakeholders are important in

recording sustainable and responsible growth.

In 2010, we are extremely grateful to have

successfully achieved a post-crisis performance that

is truly tremendous. We believe that the foundation

that has been built will fuel our leap towards a

new chapter, with the Astra 2020 Roadmap. This

initiative was launched not only to propel business

growth for the future, but to give increasing

Laporan DireksiReport from the Board of Directors

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kemajuan ini, kami wajib memberi kontribusi

kembali kepada setiap pemangku kepentingan

yang turut andil dalam pertumbuhan itu sendiri.

Agar jelas dan terarah, dirumuskan Strategic

Triple Roadmap (1.1) sebagai hasil dari proses

identifikasi dan tata ulang fokus bisnis dan

operasional dengan sasaran-sasaran yang sangat

ambisius dan menantang sepanjang sejarah Astra.

Portfolio Roadmap memberi gambaran strategi

pengembangan bisnis yang bertumpu pada

kondisi pasar dan kualitas untuk menjadi salah

satu perusahaan terbaik di tingkat global. People

Roadmap menunjukkan arah pengembangan

sumber daya manusia untuk mendukung target

business portfolio. Sedangkan peran dan investasi

Astra dalam mengembangkan masyarakat dan

perlindungan lingkungan dicanangkan dalam

Public Contribution Roadmap, untuk mewujudkan

cita-cita Astra sebagai ‘The Best Company in

Corporate Social Responsibility’.

Kontribusi Astra dipusatkan pada program CSR

untuk memberdayakan masyarakat melalui

program di bidang pendidikan dasar, kesehatan

dan peningkatan pendapatan dalam rangka

mengentaskan kemiskinan dan membangun

kualitas hidup yang lebih baik. Sementara di

bidang lingkungan hidup, setiap perusahaan Astra

contributions back to all stakeholders who are

involved in growth creation.

To be clear and focused, we have formulated

the Strategic Triple Roadmap (1.1) to identify

and redefine business focus with ambitious and

challenging targets. The Portfolio Roadmap outlines

a business development strategy which relies on

producing quality products with excellent systems to

promote our position as one of the best managed

companies in Asia. The People Roadmap shows

the direction of human resource development

required to support operational targets. While the

roles and investments made by Astra in developing

communities and protecting the environment are

outlined in the Public Contribution Roadmap, in the

pursuit of attaining Astra’s aspiration to become ‘The

Best Company in Corporate Social Responsibility’.

Astra’s contribution is focused on CSR programs to

empower communities through programs in basic

education, health and income generation activities

in order to alleviate poverty and sustainably build

a better quality of life. While in matters of the

environment, each Astra company is obliged to

comply with regulations and meet responsibilities.

Kontribusi Astra dipusatkan pada program CSR untuk memberdayakan masyarakat melalui program di bidang pendidikan dasar, lingkungan, kesehatan dan peningkatan pendapatan.

1.1 : Statement from the most senior decision maker of the organization.

Astra’s contribution is focused on CSR programs to empower communities through programs in basic education, health and income generation activities.

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dituntut terus mendorong upaya pemenuhan

kepatuhan dan tanggung jawab terhadap setiap

perundangan yang berlaku. Tuntutan masyarakat

dunia, terkait emisi, polusi dan perubahan iklim

terus menjadi tantangan yang harus direspons

dengan inovasi kami untuk membangun

proses bisnis yang lebih bersahabat dengan

lingkungan dan masyarakat sekaligus perlunya

meningkatkan kesadaran untuk mempertahankan

keseimbangan antara perlindungan lingkungan

dan perkembangan usaha.

Ke depan, kami berharap Astra terus membangun

dan mengembangkan diri sebagai perusahaan

yang membanggakan bangsanya, baik melalui

kontribusi terhadap perekonomian bangsa secara

formil maupun manfaat bagi peningkatan kualitas

kehidupan masyarakat yang multi-dimensional

dan berskala nasional. (1.1, 1.2)

Jakarta, April 2011

PT Astra International Tbk,

Prijono Sugiarto Presiden Direktur

President Director

Global demands to control emissions and pollution

continue to be a focus for measures that need to

be built into business processes. In so doing, Astra

is fulfilling its commitments to be friendlier to the

environment and heighten awareness for creating

a balance between environmental protection and

business development.

Going forward, Astra will continue to shape its

business practices in order to be a company that

is a treasure to the nation. Through numerous

contributions to the nation’s economy and

society, multi-dimensional benefits can and will be

delivered on a national scale. (1.1, 1.2)

Laporan DireksiReport from the Board of Directors

1.1 : Statement from the most senior decision maker of the organization. 1.2 : Description of key impacts, risks, and opportunities.

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Sesuai dengan kebijakan Perusahaan, dimana

untuk mencapai sustainable business, salah satu

Strategic Triple Roadmap yang harus dicapai adalah

Public Contribution Roadmap. Hal ini mendorong

kita untuk mempersiapkan milestone yang tepat

untuk mengembangkan program Environment

Health & Safety (EHS), Corporate Social

Responsibility (CSR) and Corporate Security, menuju

The Best Company in CSR & The Best Security in

Indonesia di tahun 2020.

Sinergi program EHS, CSR & Security antara Grup

Astra, Astra Foundations & Corporate yang efektif

dan berkelanjutan mencapai satu titik tujuan harus

selalu menjadi semangat dalam menjalankan

program. Affiliate company adalah garda terdepan

dalam membangun reputasi Astra di bidang

EHS, CSR & Security, Astra Foundation menjadi

mitra dalam penerapannya (khususnya terkait

pengembangan masyarakat maupun pendidikan)

dan corporate menjadi policy maker, pengarah dan

fasilitator agar implementasi program ESRS menjadi

semakin sinergi, efektif dan efisien.

Based on Company policy, to maintain a

sustainable business we need to integrate the

Public Contribution Roadmap as an integral

element of the Triple Strategy Roadmap. This will

drive us to prepare appropriate milestones in order

to develop Environment Health & Safety (EHS),

Corporate Social Responsibility (CSR) and Corporate

Security programs on our way to becoming The

Best Company in CSR and the Best Corporate

Security in Indonesia by the year 2020.

The synergy of EHS, CSR & Corporate Security

programs between the Astra Group, Astra

Foundations and Corporate HQ, to be effective

and sustainable in reaching a common destination,

must have passion in program delivery. Subsidiary

companies are the frontliners in building Astra’s

reputation in the area of EHS, CSR & Corporate

Security, while Astra Foundations are partners in

the application (especially related to community

development and education) and Corporate HQ

is the policy maker, directing and facilitating the

implementation of ESRS programs as synergic,

effective and efficient.

Kebijakan Lingkungan, Tanggung Jawab Sosial dan Keamanan 2011Environment, Social Responsibility and Security Corporate Policy 2011

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Astra terus berupaya menyiapkan tim dengan kompetensi dan kaderisasi yang baik, perencanaan yang sistematis untuk program-program inovasi dan improvement di bidang EHS, CSR and Security.

Astra is always preparing teams that have competence and good regeneration, systematic planning for programs in innovation and improvement in the areas of Corporate EHS, CSR and Corporate Security.

1.2 : Description of key impacts, risks, and opportunities. 4.8 : Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.

Kebijakan Lingkungan, Tanggung Jawab Sosial dan Keamanan 2011Environment, Social Responsibility and Security Corporate Policy 2011

Oleh karena itu setiap pimpinan diharapkan

senantiasa mengantisipasi perubahan yang terjadi

di bidang EHS, CSR & Security baik di level lokal,

nasional maupun global yang dapat mempengaruhi

operasional dan kinerja bisnis. Hal ini dapat

dilakukan dengan menyiapkan tim yang memiliki

kompetensi dan kaderisasi yang baik, perencanaan

yang sistematis untuk program-program inovasi

dan improvement di bidang EHS, CSR & Security

sehingga dapat memberikan nilai tambah yang besar

bagi keberlanjutan bisnis.

Untuk itu, maka Grup Astra diharapkan dapat

mencapai kinerja bidang EHS, CSR & Security pada

tahun 2011, sebagai berikut:

Environment, Health and Safety 1. Implementasi Astra Green Company (AGC)

minimal dengan peringkat “Hijau”.

2. Efisiensi sumber daya alam dan energi minimal

sebesar 5% per satuan produk dibandingkan

tahun 2010, melalui penerapan program cleaner

production.

3. Penurunan emisi Gas Rumah Kaca (GRK) 2% per

satuan produk dibandingkan tahun 2010.

4. Zero workplace incident serta melakukan

pencatatan, analisis & program antisipasi insiden.

5. Pembinaan lingkungan, kesehatan dan

keselamatan kerja untuk pihak ketiga

(kontraktor/outsource).

Corporate Social Responsibility 1. Implementasi Astra Friendly Company (AFC)

minimal dengan peringkat “bintang 3”.

2. Memiliki program CSR yang sejalan dengan dampak

bisnis untuk meningkatkan social protection:

Therefore, each leader is expected to constantly

anticipate changes that are related to EHS, CSR &

Corporate Security at the local, national and global

levels which may potentially affect operational

and business performance. This can be done by

preparing teams that have competence and good

regeneration, systematic planning for programs in

innovation and improvement in the areas of EHS,

CSR & Corporate Security so that we can generate

greater added value in a sustainable business.

To that end, Astra Group is expected to achieve

performance in EHS, CSR & Corporate Security in

2011 as follows:

Environment, Health and Safety 1. Implementation of Astra Green Company (AGC)

with a minimum rating of “Green”.

2. Efficiency of natural resources and energy at a

minimum of 5% per unit of product compared

to the year 2010, through the implementation

of cleaner production programs.

3. Greenhouse gas emission reductions of 2% per

unit of product compared to the year 2010.

4. Zero workplace incidents as well as conducting

recording, analysis & incident anticipation programs.

5. Development of environment, health and

safety programs for third parties (contractors/

outsourcing parties).

Corporate Social Responsibility 1. Implementation of Astra Friendly Company

(AFC) with a minimum rating of “3 star”.

2. Having CSR programs that are in line with

business impacts to improve social protection:

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13Laporan Berkelanjutan • Sustainability Report • Astra International 2010

a. Memiliki 1 (satu) progam Income

Generating Activity (IGA) di setiap instalasi

(head office/cabang/site/plant).

b. Melakukan minimal 1 program pembinaan

pendidikan (support kurikulum atau

ekstrakurikuler) di tiap perusahaan untuk

masyarakat sekitar.

c. Program pendidikan kepedulian masyarakat

tentang kesehatan (untuk ibu dan

anak) dan lingkungan (sanitasi), serta

keselamatan.

Security

1. Komitmen, keseriusan dan fokus dalam

implementasi pelaksanaan Astra Security

Management System (ASMS) di setiap

perusahaan Grup Astra, dengan pencapaian

minimal “Hijau”, atau terbaik “Emas”.

2. Rekruitmen bidang security yang memilih

“SDM berkualitas”, peningkatan kompetensi

dan security awareness melalui pemberian

pendidikan dan pelatihan terbaik di bidang

security, di setiap level (Pimpinan Perusahaan,

Staf, Danru dan Anggota Security), sebagai

dasar penentuan jenjang karir dan promosi.

3. Perencanaan, pengadaan dan implementasi

security devices yang “terkini dan mumpuni”,

disesuaikan dengan ruang lingkup dan

karakteristik usaha perusahaan.

4. Peningkatan kualitas networking dengan aparat

keamanan dan komunitas lain dapat lebih

“terukur”.

Demikian arahan saya, semoga semua yang kita

rencanakan diberikan kemudahan oleh Tuhan Yang

Maha Esa sehingga kita dapat merealisasikannya di

tahun mendatang. (1.2, 4.8)

Terima kasih atas komitmen dan dedikasinya.

a. Having 1 (one) program in Income

Generating Activities (IGA) at each

installation (head office / branch / site /

plant).

b. Carry out at least 1 education program

(curricular or extracurricular) in each

company for the surrounding community.

c. Community education programs on

health care (for mothers and children) and

environment (sanitation) and safety.

Corporate Security 1. Commitment, seriousness and focus in

implementing the Astra Security Management

System (ASMS) in each company within the

Astra group, with a minimum achievement of

“Green”, or the best classification “Gold”.

2. Recruitment in security for high quality human

resources, improvement in competence and

security awareness through the best security

education and training programs, at each level

(the management of the Company, Staff and

Danru and Security personnel), as the basis for

determining career paths and promotions.

3. Planning, procurement and implementation

of security devices that are current and

appropriate, adapted to the scope and

characteristics of the Company’s businesses.

4. Improvement in the quality of networking with

the security forces and other communities to be

more “measurable”.

Such is the direction of ESRS. Hopefully, all our

plans are given blessings by Almighty God and

may progress smoothly in the coming year. (1.2,

4.8)

Thank you for your commitment and dedication.

Jakarta, 1 Desember 2010

PT Astra International Tbk,

Arief IstantoChief

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Peristiwa Penting 20102010 Event Highlights

3 & 12 Jan: Sinergi donor darah Grup Astra

Serangkaian kegiatan donor darah keluarga besar dan Direktur PT Federal International Finance, PT Asuransi Astra Buana dan Isuzu sebagai peserta donor darah dan juga turut mengundang Ketua PMI, M. Jusuf Kalla dan Ketua PMI Jakarta, Rini Sutiyoso.

3 & 12 Jan: Astra Group Synergy of blood donation

PT Federal International Finance, PT Asuransi Astra Buana and Isuzu employees as well as Directors participated in blood donor drives with a special invitation extended to the Chairman of Red Cross Indonesia (PMI) M. Jusuf Kalla and Chairwoman of Red Cross Indonesia-Jakarta, Rini Sutiyoso.

20 Apr: Kurangi Emisi, Selamatkan Bumi

Melakukan penanaman Bakau (Mangrove) di kawasan Hutan Angke Kapuk, Jakarta Utara melalui gerakan pelestarian lingkungan secara berkesinambungan dalam “United Tractors for natuRE and Environmental Sustainability” (UTREES).

20 Apr: Reduce Emissions, Save the Planet

Planting Mangroves in the Angke Kapuk Forest, North Jakarta through a sustainable environmental conservation movement in “United Tractors for NatuRE and Environmental Sustainability” (UTREES).

23 Apr: Penyerahan 4 Gedung Sekolah dari YABP

PT Astra International Tbk melalui Yayasan Astra Bina Pendidikan (YABP) menyerahkan 4 gedung sekolah hasil renovasi beserta sarana pendukung, terdiri dari SDN Karyasari 01, SDN Karyasari 03, SDN Hegarmanah dan SDN Pabangbon 01 yang berlokasi di Kecamatan Leuwiliang kepada Pemerintah Kabupaten Bogor.

23 Apr: Hand-over of 4 School Buildings from YABP

PT Astra International Tbk through Astra Bina Pendidikan Foundation (YABP) handed over 4 renovated school buildings and supporting facilities, consisting of elementary schools SDN Karyasari 01, SDN Karyasari 03, SDN Hegarmanah and SDN Pabangbon 01, which are located in Leuwiliang District, to the Regional Government of Bogor.

23-28 Apr: Bantuan Kebakaran Papanggo

PT Astra International Tbk and PT Astra Daihatsu Motor menyalurkan bantuan kepada korban kebakaran berupa bahan pangan, sandang dan paket sekolah, serta fasilitas sanitasi dan kesehatan di lokasi kebakaran, dengan mengirimkan tim rescue dilengkapi tim security untuk menjaga keamanan dan ketertiban.

23 - 28 Apr: Papanggo Fire Relief

PT Astra International Tbk and PT Astra Daihatsu Motor distributed aid in the form of food, clothing and school kits to fire victims, as well as providing sanitary and health facilities near the fire location, and sending a rescue team complete with a security unit to maintain security and order in the area.

9 Mei: Peresmian Renovasi Masjid Baiturrahman, Jabar

Peresmian penggunaan kembali Masjid Jami’ Baiturrahman, Cisaat, Sukabumi setelah dilaksanakan renovasi oleh PT Astra International Tbk atas kerusakan pasca tragedi gempa bumi Jawa Barat tahun 2009.

9 May: Inauguration of Renovated Baiturrahman Mosque, West Java

Inaugurating the reopening of Jami’ Baiturrahman Mosque, Cisaat, Sukabumi after PT Astra International Tbk completed renovation following damages suffered in the West Java earthquake in 2009.

18 Mei: Peresmian Nama Yayasan Pendidikan Astra Michael D. Ruslim (YPA-MDR)

Peresmian perubahan nama Yayasan Astra Bina Pendidikan (YABP) menjadi Yayasan Pendidikan Astra Michael D. Ruslim (YPA- MDR) bersamaan dengan penyelenggaraan peringatan Hari Pendidikan Nasional Grup Astra 2010 di Taman Mini Indonesia Indah (TMII) Jakarta sekaligus penyerahan simbolik beasiswa kepada 37 guru dan 2.726 siswa SD, SMP, SMA serta bantuan fasilitas pendidikan lainnya.

18 May: Inauguration of the Name Pendidikan Astra Michael D. Ruslim Foundation (YPA-MDR)

Inaugurating the name change from Astra Bina Pendidikan Foundation (YABP) to Pendidikan Astra Michael D. Ruslim Foundation (YPA-MDR) in conjunction with the commemoration of the National Education Day 2010 by the Astra Group in Taman Mini Indonesia Indah (TMII), Jakarta and coinciding with the symbolic presentation of scholarships to 37 teachers and 2,726 students from elementary, junior high and high schools as well as assistance in the form of other educational facilities.

14 Jan: Rehabilitasi Sumatera Barat

Penandatanganan MoU Proyek Rehabilitasi Sumatera Barat untuk melakukan rekonstruksi dan rehabilitasi sekolah, puskesmas, dan fasilitas ibadah paska gempa 30 September 2009 yang diprakarsai oleh PT Astra International Tbk, PT United Tractors Tbk, PT Komatsu Indonesia, PT Komatsu Marketing & Support Indonesia, PT United Tractors Pandu Engineering, PT Toyota Astra Motor, PT Federal International Finance, dan PT Toyota Motor Manufacturing Indonesia.

14 Jan: Rehabilitation of West Sumatra

Signing of the MoU for the West Sumatra Rehabilitation Project involving reconstruction and rehabilitation of schools, health centers and religious facilities following the earthquake on September 30, 2009, initiated by PT Astra International Tbk, PT United Tractors Tbk, PT Komatsu Indonesia, PT Komatsu Marketing & Support Indonesia, PT United Tractors Pandu Engineering, PT Toyota Astra Motor, PT Federal International Finance and PT Toyota Motor Manufacturing Indonesia.

23 Jan: Jelajah dunia bersama Honda

“Safety Fun Riding Rally” bersama Honda Club Community di Jayapura, meliputi tur mancanegara dengan 180 peserta yang dimulai dari kantor Astra Motor dan berakhir di Papua Nugini.

23 Jan: Exploring the world with Honda

“Safety Fun Riding Rally” with the Honda Club Community in Jayapura, covering an international tour with 180 participants, which started at the Astra Motor office and finished up in Papua New Guinea.

4 Feb: Lomba Pertolongan Pertama Gawat Darurat (PPGD) Astra International

PT Astra International Tbk-Head Office dan Politeknik Manufaktur Astra memperingati bulan K3 Nasional P2K3L dengan mengadakan lomba Pertolongan Pertama Gawat Darurat (PPGD) untuk meningkatkan kompetensi dan awareness karyawan terhadap program K3.

4 Feb: Astra International’s First-Aid Competition

PT Astra International Tbk.-Head Office and Politeknik Manufaktur Astra celebrated the National Health and Safety month by holding a First-Aid competition to improve employees’ competence and awareness of Occupational Health and Safety programs.

15 Feb: Beasiswa Astra 2009/2010 Tahap II, Suwargo

Pemberian beasiswa kepada 16 sekolah di Kelurahan Sungai Bambu, Warakas dan Papanggo, dengan total penerima beasiwa terdiri dari 600 anak di tingkat SD, SMP dan SMU.

15 Feb: Astra Scholarship 2009/2010 Phase II, Suwargo

Presenting scholarships to 16 schools in Sungai Bambu, Warakas and Papanggo, with 600 total recipients, students at the elementary, junior high and high school levels.

Januari January Februari February

Mei MayApril April

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29 Mei: SEMUT Pontianak Tanam Mahoni

SEMUT (Sepeda Mania United Tractors) yang merupakan komunitas hobi sepeda karyawan PT United Tractors Tbk cabang Pontianak serta Grup Astra lainnya termasuk PT SAN Finance, PT Traktor Nusantara, PT Astra International Tbk-Daihatsu dan Astra Motor menanam sebanyak 150 batang pohon mahoni sebagai kegiatan dalam rangkaian program UTREES.

29 May: SEMUT Pontianak Planted Mahogany Trees

SEMUT (United Tractors Bike Mania), a bicycle community established by employees of PT United Tractors Tbk Pontianak branch as well as other Astra companies including PT SAN Finance, PT Traktor Nusantara, PT Astra International Tbk-Daihatsu and Astra Motor planted a total of 150 mahogany trees in one of a series of UTREES activities.

3 Jun: Astra Green Company ikuti Pekan Lingkungan Indonesia Ke-14

Dalam peringatan Hari Lingkungan Hidup yang bertema Keanekaragaman Hayati masa depan bumi kita yang diramaikan 180 peserta, Grup Astra diwakili oleh PT Astra International Tbk, PT Asuransi Astra Buana, PT Astra Honda Motor, PT Federal International Finance, PT Pamapersada Nusantara, PT United Tractors Tbk, Yayasan Dharma Bakti Astra, PT Astra Agro Lestari Tbk, PT Toyota Astra Motor, YPA-MDR turut berpartisipasi dan merebut penghargaan juara 1 untuk kategori stan perusahaan.

3 Jun: Astra Green Company participated in 14th Indonesia Environment Week

To commemorate Environment Day with the theme of Biodiversity the Future of Our Earth with about 180 participants, the Astra Group also took part with representation from PT Astra International Tbk, PT Asuransi Astra Buana, PT Astra Honda Motor, PT Federal International Finance, PT Pamapersada Nusantara, PT United Tractors Tbk, Yayasan Dharma BAkti Astra, PT Astra Agro Lestari Tbk, PT Toyota Astra Motor, YPA-MDR and won first place for the category corporate booth.

5 Jun: Peresmian Taman Astra di Yos Sudarso

Pembangunan Taman Astra di Yos Sudarso oleh Grup Astra merupakan kegiatan yang dikemas dalam wadah “SATU (Semangat Astra Terpadu Untuk) Indonesia”, khususnya yang berkaitan dengan kebersihan, kesehatan dan keindahan lingkungan.

5 Jun: Inauguration of Astra Park on Yos Sudarso

The development of Astra Park on Yos Sudarso by the Astra Group is an activity within “SATU Indonesia” (Astra’s Integrated Spirit for Indonesia), especially related to hygiene, health and environmental beauty.

26 Jun: Aman Berkendara Bersama AAB FIF AHM

PT Asuransi Astra Buana, PT Federal International Finance dan PT Astra Honda Motor menyelenggarakan Safety Riding Campaign dengan tema “Aman Berkendara Bersama FIF AAB AHM”, yang diikuti oleh 40 orang bikers dari Asuransi Astra Bikers Community (A2BC) dan FIF Motor Club (FMC) dengan pelatihan meliputi ragam materi teknik safety riding baik indoor maupun outdoor session.

26 Jun: Safe Riding With AAB FIF AHM

PT Asuransi Astra Buana, PT Federal International Finance and PT Astra Honda Motor held a Safe Riding Campaign with the theme “Safe Driving With FIF AAB AHM”, with a total of 40 bikers from Asuransi Astra Bikers Community ( A2BC) and FIF Motor Club (FMC) taking part and obtained training covering technical issues on safe riding, with both indoor and outdoor sessions.

17 Feb: Aksi penghijauan di Kelapa Gading

PT Astra Otoparts Tbk melakukan program penghijauan lingkungan dengan penanaman 1.000 pohon di tiga kelurahan, yaitu Gading Barat, Gading Timur dan Pegangsaan Dua.

17 Feb: Go Green at Kelapa Gading

PT Astra Otoparts Tbk held a Go Green activity by planting 1,000 trees in the three areas of Gading Barat, Gading Timur and Pegangsaan Dua.

6 Mar: “Always Drive Safe: Daddy’s Day Care with Garda Oto”

Garda Oto bekerja sama dengan Oli Top 1 dan GT Radial melakukan kampanye aman di jalan raya melalui acara “Always Drive Safe: Daddy’s Day Care with Garda Oto” di Speedy Karting Pancoran untuk pelanggan setia Garda Oto dan dihadiri 80 keluarga dimana ayah dan anak mendapatkan pelatihan aman di jalan raya.

6 Mar: Always drive safe: Daddy’s Care with Garda Oto

Garda Oto working with Top 1 Oil and GT Radial supported a road safety campaign through “Always Drive Safe: Daddy’s Day Care with Garda Oto” at Speedy Karting Pancoran for loyal customers of Garda Oto, which was attended by 80 families, with fathers and children receiving road safety training.

10 Mar: Income Generating Activities (IGA) Sungai Bambu, Jakarta Utara

PT Astra Daihatsu Motor bersama warga RW 04 Sungai Bambu bekerja sama dalam program IGA Cuci Motor yang ditujukan untuk memberdayakan masyarakat yang menganggur agar dapat bekerja dan menghasilkan pendapatan pada tempat cuci motor tersebut.

10 Mar: Income Generating Activities (IGA) Sungai Bambu, North Jakarta

PT Astra Daihatsu Motor with residents of RW 04 Sungai Bambu cooperated in the Motorcycle Wash IGA program aimed at empowering unemployed locals to work and generate income at a motorcycle wash center.

26 Mar: Bantuan Mesin Jahit dalam program Income Generating Activities di Kelurahan Warakas

Serah terima mesin jahit sebagai bagian dari program IGA kain majun di RW 14 Warakas kepada Yayasan As Salam sebagai pengelola sekaligus pembina kegiatan IGA Majun di Kelurahan Warakas, dan ibu-ibu penerima bantuan juga mendapatkan pelatihan menjahit dan pengelolaan kain majun.

26 Mar: Sewing Machine Assistance in the IGA Program in Warakas

Hand-over of sewing machines as part of the waste cloth IGA Program in Warakas to As Salam Foundation, supervisor that manages the waste cloth IGA activities in Warakas, and women receiving the aid were also provided training on sewing and managing waste cloth.

Juni June

Maret March

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16 & 22 Jul: Peresmian LPB Mitra Bersama Palembang dan Bukit Tinggi

PT Astra International Tbk, PT Bank Central Asia Tbk, PT Pertamina (Persero) meresmikan pendirian Lembaga Pengembangan Bisnis Mitra Bersama di Palembang, Sumatera Selatan, yang diselenggarakan bekerjasama dengan Dinas Koperasi dan UKM provinsi Sumatera Selatan. Hal serupa juga dilakukan di Bukittinggi, Sumatera Barat, dengan tujuan memberikan bimbingan teknik dan manajemen terhadap UMKM setempat.

16 & 22 Jul: Inauguration of the Joint LPB in Palembang and Bukittinggi

PT Astra International Tbk, PT Bank Central Asia Tbk, PT Pertamina (Persero) inaugurated the establishment of the Joint Institute for Business Development in Palembang, South Sumatra, which was held in cooperation with the Department of Cooperatives and SMEs in South Sumatra. A similar event took place in Bukittinggi, West Sumatra, with the aim of providing guidance and management techniques to local SMEs.

24 Okt: Jelajahi Dunia Astra & SATU Indonesia Award

Penyelenggaraan pameran, uji emisi gratis, tanam pohon & galakkan gerakan bersepeda diadakan oleh seluruh Grup Astra di Taman Buah Mekarsari, bersamaan dengan penyerahan penghargaan SATU Indonesia Award yang diberikan kepada masyarakat yang aktif dalam membina pendidikan dan lingkungan.

24 Oct: Explore the World of Astra & SATU Indonesia Award

Held activities including an exhibition, free emission testings, planting trees & promoting a bicycle movement as organized by the entire Astra Group at the Mekarsari Fruit Garden, in conjunction with the ceremony for “SATU Indonesia” Award, which is presented to community members who are actively involved in development efforts in education and the environment.

25 Okt: Peresmian bantuan Nurani Astra Sumatera Barat

Meresmikan penggunaan kembali SDN 05 Patamuan dan Puskesmas Patamuan, Surau Rumbio yang dibangun oleh PT Astra International dan PT Federal International Finance, yang sekaligus melengkapi bantuan Grup Astra setelah sebelumnya diselesaikan renovasi atas tiga sekolah lainnya, yaitu SDN 2 Padang Sago dan SDN 17 Lubuk Alung di Kabupaten Padang Pariaman serta SDN 25 Lubuk Lintah di kota Padang.

25 Oct: Official ceremony of Nurani Astra for West Sumatera

Inaugurated the re-opening of SDN 05 Patamuan and the Patamuan and Surau Rumbio Health Centers, which were built by PT Astra International Tbk and PT Federal International Finance, thereby simultaneously concluding Astra Group’s assistance package, after having previously completed renovation on three other schools, namely SDN 2 Padang Sago and SDN 17 Lubuk Alung in the district of Padang Pariaman as well as SDN 25 Lubuk Lintah in the city of Padang.

3 & 4 Nov: YPA-MDR tambah sekolah binaan

PT Astra International Tbk dan YPA-MDR menambah 10 SD sebagai sekolah binaan di Lampung Selatan, dengan penandatanganan MoU pada tanggal 3 dan 4 November 2010.

3 & 4 Nov: YPA-MDR added sponsored schools

PT Astra International Tbk and YPA-MDR added 10 elementary schools in South Lampung under its sponsorship program, officially marked with signing of MoU on 3 and 4 November 2010.

16 Nov: Penyerahan hewan Qurban

Serah terima hewan Qurban kepada institusi di sekitar Astra sebanyak 9 sapi kepada Kelurahan Sungai Bambu, Warakas, Papanggo, Kecamatan Tanjung Priok, Kodim, Korem, Polsek, Polres, dan Walikota Jakarta Utara.

Nov 16: Providing Qurban

Handing over cattle for Qurban to institutions located in the vicinity of Astra, giving a total of 9 cows for Sungai Bambu, Warakas, Papanggo in the area of Tanjung Priok as well as the local regiments of the armed forces and police force, as well as the office of the major of North Jakarta.

Penyerahan bantuan kursi plastik di Sungai Bambu, Warakas dan Papangggo

PT Astra International Tbk menyerahkan bantuan sarana untuk 37 RW di sekitar Perusahaan berupa 37 gerobak sampah dan 3.700 kursi plastik serta 1 lapangan Futsal.

Providing assistance in the form of plastic chairs in Sungai Bambu, Warakas and Papanggo

PT Astra International Tbk handed over donation to 37 RWs in neigbouring areas, in the form of 37 trash carts and 3,700 plastic chairs, also 1 Futsal court.

25 Jul: Pengobatan Gratis dari PT Astra Daihatsu Motor, di RW 04 Sungai Bambu

“Sehat Bersama Daihatsu” kembali hadir lewat Pengobatan Gratis di RW 04 Kelurahan Sungai Bambu, dan bekerja sama dengan Senat Mahasiswa Fakultas Kedokteran Universitas Indonesia menurunkan 25 dokter muda untuk pemeriksaan kesehatan masyarakat RW 04, Kelurahan Sungai Bambu yang berjumlah sekitar 300 warga, khususnya lansia dan juga anak-anak dan orang dewasa, yang keseluruhannya diperiksa dan diberi obat.

25 Jul: Free Health Services from PT Astra Daihatsu Motor at RW 04 Sungai Bambu

“Sehat Bersama Daihatsu” was held once more by giving Free Health Services in RW 04 Sungai Bambu, in collaboration with the Student Senate of the Faculty of Medicine, University of Indonesia with 25 young doctors providing health examinations to approximately 300 residents of RW 04, Sungai Bambu, especially the elderly and also children who were fully examined and given medication.

27 Jul: Lomba Posyandu Sungai Bambu 2010

Lomba Posyandu 2010 diikuti oleh 9 RW dari 10 RW di Kelurahan Sungai Bambu, dengan panel juri terdiri dari Petugas Lapangan Keluarga Berencana, Kader PKK, Bidan Kelurahan Sungai Bambu dan tim Astra yang memilih 6 pemenang yang mendapatkan hadiah uang dan piala. RW 06 tidak turut serta mengingat statusnya sebagai Posyandu percontohan yang telah memenangkan lomba selama 3 kali berturut-turut.

27 Jul: Sungai Bambu Posyandu Competition 2010

The Posyandu Competition 2010 had health centers from 9 of 10 RWs in Sungai Bambu competing in front of a panel of judges, consisting of officials from family-planning agency, other local medical officials and the AI team, with the selected 6 winners receiving prize money and trophies. RW 06 did not participate in light of its status as the pilot/model health center that had won the competition for the past 3 consecutive periods.

5 Agt: Peresmian Renovasi SDN Medalwangi Cibinong Cianjur Selatan

PT Astra International Tbk meresmikan penggunaan SDN Medalwangi, Cibinong, Cianjur setelah pembangunannya yang merupakan bagian dari program rehabilitasi pasca gempa Jabar 2009.

5 Aug: Inauguration of renovated SDN Medalwangi Cibinong South Cianjur

PT Astra International Tbk inaugurated the use of SDN Medalwangi, Cibinong, Cianjur after completion of construction, as part of the rehabilitation program following the earthquake in West Java in 2009.

9 Agt: Penyerahan Bangunan Paska Gempa

PT United Tractors Tbk, Komatsu Indonesia, PT United Tractors Pandu Engineering, Komatsu Marketing & Support Indonesia meresmikan gedung SDN 02 Padang Sago, Puskesmas Pembantu Kuduganting, dan Surau Diaro, yang kesemuanya terletak di Padang Pariaman sebagai bagian dari serangkaian program bantuan paska gempa Padang.

9 Aug: Handover of Earthquake-Affected Buildings

PT United Tractors, PT Komatsu Indonesia, PT United Tractors Pandu Engineering, PT Komatsu Marketing and Support Indonesia inaugurated the building of SDN 02 Padang Sago, Kuduganting and Surau Diaro Health Centers, which are all located in Padang Pariaman, as part of a series of post-quake relief programs for Padang.

Agustus August

November November

Juli July

Oktober October

Peristiwa Penting 20102010 Event Highlights

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NURANI ASTRA Wasior, Mentawai, dan Merapi

Grup Astra terdiri dari PT Astra International Tbk, PT United Tractors Tbk, PT Astra Honda Motor, PT Astra Agro Lestari Tbk, PT Toyota Motor Manufacturing Indonesia, PT Toyota Astra Motor, PT Astra Otopart Tbk, PT Federal Finance International, PT Astra Daihatsu Motor, Astra Credit Companies, PT PAM Lyonnaise Jaya, turut berpartisipasi memberikan bantuan bencana di Wasior, Mentawai dan Merapi berupa sembako, pakaian, peralatan mandi, bantuan pembangunan toilet dan perlengkapan darurat lainnya, dengan total nilai bantuan sebesar Rp 4,8 miliar.

NURANI ASTRA Wasior, Mentawai, and Merapi

Astra Group made up of PT Astra International Tbk, PT United Tractors Tbk, PT Astra Honda Motor, PT Astra Agro Lestari Tbk, PT Toyota Motor Manufacturing Indonesia, PT Toyota Astra Motor and PT Astra Otopart Tbk, PT Federal International Finance, PT Astra Daihatsu Motor, Astra Credit Companies, PT PAM Lyonnaise Jaya, participated in Disaster relief efforts for Wasior, Mentawai and Merapi by donating basic foodstuffs, clothing, toiletries, assistance in constructing sanitation facilities and other emergency supplies, with total aid of Rp 4.8 billion.

1-2 Des: Konvensi Corporate Security, Environment & Social Responsibility

PT Astra International Tbk kembali menggelar Konvensi Corporate Security, Environment & Social Responsibility (SESR) sebagai suatu upaya meningkatkan kerja sama dengan beberapa perusahaan korporat terkait etika dan aspek CSR (Corporate Social Responsibility) lainnya sebagai bentuk pertanggungjawaban sosial warga korporasi terhadap masyarakat dan lingkungan, di daerah sekitar ataupun pelosok-pelosok lain wilayah Indonesia.

1-2 Dec: Corporate Security, Environment & Social Responsibility Convention

PT Astra International Tbk once again held the Convention on Corporate Security, Environment & Social Responsibility (SESR) as an effort to increase cooperation with several companies related to ethics and other aspects of CSR, which constitute a part of its social responsibility as a corporate citizen to the community and environment, particularly in surrounding areas as well as other parts of Indonesia

20 Okt: Astra Employee Voluntary Program

Untuk meningkatkan kepedulian dan partisipasi karyawan dalam program Corporate Social Responsibility (CSR) di dunia pendidikan, PT Astra International Tbk menggelar acara Astra Employee Voluntary Program (AEVP) “Bedah Sekolah” yang diikuti oleh 68 sukarelawan karyawan di SD-SMP Remaja, Sungai Bambu, Tanjung Priok dengan kegiatan perbaikan sekolah dilanjutkan interaksi dengan siswa melalui kegiatan mendongeng dan pelajaran lingkungan hingga bercocok tanam yang dilakukan di halaman sekolah.

20 Oct: Astra Employee Voluntary Program

To increase awareness and participation of employees in its Corporate Social Responsibility (CSR) programs in education, PT Astra International Tbk held the Astra Employee Voluntary Program (AEVP) “Exploring Schools” in which 68 volunteer employees took part in school improvement activities in elementary and junior high schools SD-SMP Remaja, Sungai Bambu, Tanjung Priok, followed by interaction with students through storytelling and learning about the environment, including gardening on the school grounds.

16 Agt: Lomba Kebersihan Piala Astra 2010, Sungai Bambu

Grup Astra di wilayah Sunter II bekerja sama dengan Kelurahan Sungai Bambu menyelenggarakan lomba kebersihan dan kesehatan lingkungan piala bergilir Astra yang diikuti 10 RW di kelurahan Sungai Bambu.

16 Aug: Astra Cup 2010 Cleanliness Competition, Sungai Bambu

Astra Group in Sunter II area together with the local government of Sungai Bambu hosted a competition to promote cleanliness and health in the environment for Astra trophy, with participation of 10 RWs in the Sungai Bambu area.

1 Sep: Peletakan Batu Pertama Renovasi SDN 05-06 Sungai Bambu

PT Astra International Tbk meletakkan batu pertama untuk pembangunan fasilitas pendidikan di SDN 05-06 Sungai Bambu, yang mana akan dibangun fasilitas meliputi Ruang Kepala Sekolah, laboratorium IPA dan komputer, Ruang UKS dan Perpustakaan, dan ke depannya ditargetkan menjadi SD Hijau.

1 Sep: Laying the First Stone for the Renovation of SDN 05-06 Sungai Bambu

PT Astra International Tbk laid the foundation stone for the construction of educational facilities in SDN 05-06 Sungai Bambu, where facilities to be built include the principal’s office, science and computer laboratory, student health center and library; in the coming years, the target is to earn endorsement as a Green School.

2 Sep: Pembagian Paket Sembako Lebaran

Pemberian paket kepada warga kurang mampu di Kelurahan Sungai Bambu, Papanggo, Sunter dan beberapa instansi pemerintah di sekitar Tanjung Priok, sebanyak 7.717 paket yang meningkat dari 900 yang dibagikan pada tahun 2009, dengan target penerima termasuk warga sekitar, OB, karyawan, outsource, dan pekerja di kawasan Sunter.

2 Sep: Distribution of Lebaran Food Packages

Distributing packages to needy residents in Sungai Bambu, Papanggo, Sunter and several government agencies around the area of Tanjung Priok, with a total of 7,717 packets an increase from the 900 that were given out in 2009, with the target beneficiaries consisting of local residents, cleaning assistants, outsourced employees and workers in the Sunter area.

4 Sep: FIF Peduli Korban Sinabung

PT Federal International Finance Cabang Medan membantu 200 pengungsi di desa Tlagah Kecamatan Sei Bingai yang menjadi korban letusan gunung Sinabung dengan pemberian peralatan pribadi darurat termasuk makanan, peralatan mandi dan alat shalat.

4 Sep: FIF Cares for Sinabung Victims

PT Federal International Finance Medan Branch assisted 200 displaced residents from the village of Tlagah, Sei Bingai District. who were victims of the Sinabung volcanic eruption, by providing emergency provisions including food, toiletries and prayer equipment.

Desember December

September September Oktober October

3 Des: MDGs Award 2010

PT Astra International Tbk mendapatkan penghargaan MDGs Award 2010 untuk program-program pendidikan yang dilaksanakan YPA-MDR yang diberikan oleh United Nation Millenium Campaign bersama Utusan Khusus Presiden RI, Yayasan Inovasi Pemerintahan Daerah dan Metro TV.

3 Dec: MDGs Award 2010

PT Astra International Tbk received MDGs Award 2010 for education programs supervised by YPA-MDR, presented by the United Nation Millenium Campaign, in cooperation with Special Ambassador to the President of RI, Yayasan Inovasi Pemerintahan Daerah and Metro TV.

18 & 20 Des: Bantuan pembangunan PAUD di Sungai Bambu dan Papanggo

PT Astra International Tbk memberikan bantuan berupa renovasi dan pembangunan PAUD di RW 04 & 09 Sungai Bambu serta RW 01 Papanggo.

18 & 20 Dec: Aid in renovating facilities for Early Childhood Education (PAUD) centers in Sungai Bambu and Papanggo

PT Astra International Tbk provided assistance in the form of renovation and construction of early childhood facilities in RW 04 & 09 Sungai Bambu and RW 01 Papanggo.

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Sejarah Kepemilikan dan Perkembangan Bisnis AstraPT Astra International Inc. didirikan oleh William

Soeryadjaya dan Tjian Kian Tie pada tanggal

20 Februari 1957, sebagai perusahaan yang

bergerak di bidang jasa perdagangan dan ekspor

impor. Seiring dengan pertumbuhan perekonomian

Indonesia, Astra turut berkembang awalnya

sebagai pemasok berbagai kebutuhan pemerintah,

kemudian pada tahun 1969, berpatungan dengan

pemerintah, merestrukturisasi dan mengambil alih

PT Gaya Motor sebagai cikal bakal bisnis otomotif

yang tumbuh sangat pesat. (2.1, 2.4, 2.5, 2.6)

Sejak tahun 1990 Astra menjadi perusahaan publik

yang tercatat di Bursa Efek Indonesia dengan

kapitalisasi pasar per 31 Desember 2010 sebesar

Rp 221 triliun. Saat ini Astra telah memiliki 6 divisi

usaha, terdiri dari bidang otomotif, jasa keuangan,

alat berat dan pertambangan, solusi dokumen dan

teknologi infomasi, serta logistik dan infrastruktur.

(2.2, 2.3)

Sekilas Astra InternationalAstra International In Brief

History of Ownership and Business DevelopmentPT Astra International Inc. was founded by William

Soeryadjaya and Tjian Kian Tie on February 20,

1957, as a company engaged in trading and

export-import services. In line with the growth of

Indonesia’s economy, Astra developed as supplier

of various materials required by the government

and in 1969 in cooperation with the government,

restructured and took over PT Gaya Motor as the

seed of the automotive business which has since

grown rapidly. (2.1,2.4,2.5, 2.6)

In 1990, Astra became a public company upon

listing its shares on the Indonesia Stock Exchange,

with market capitalization as of December 31,

2010 amounting to Rp 221 trillion. Today, Astra

has six business divisions, comprising automotive,

financial services, heavy equipment, agribusiness,

document solutions and information technology

and infrastructure. (2.2, 2.3)

Automotive Financial Services Heavy Equipment and Mining

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Dengan komitmen untuk senantiasa menjadi

bermanfaat bagi bangsa dan negara, Astra

menyadari bahwa pengelolaan perusahaan

yang terbaik tidak semata berlandasan pada

aspek profitabilitas dan operasional. Namun

keseimbangan juga harus dibangun untuk

mengelola kepentingan seluruh stakeholder, yang

utamanya dicapai dengan menjunjung tinggi

praktek-praktek tata kelola perusahaan yang baik

atau Good Corporate Governance (GCG).

Good Corporate Governance dalam lingkungan AstraDalam menjalankan roda usaha, manajemen Astra

selalu berpegang teguh pada nilai-nilai falsafah

yang terkandung dalam Catur Dharma sebagai

dasar acuan manajemen bagi setiap keputusan

bisnis. Nilai-nilai tersebut terus diperkuat dan

terinternalisasi yang tercermin dalam keselarasan

semua aspek operasional perusahaan saat ini.

With its commitment to be an asset to the

nation, Astra believes that excellence in company

management does not merely focus on profitability

and operations. Instead, a balance must also be

established to properly handle the interests of

all stakeholders, which is principally achieved

by consistent adherence to Good Corporate

Governance (GCG) practices.

Good Corporate Governance at AstraIn conducting business, Astra’s management is

consistently committed to core values that are

embodied in the corporate philosophy of Catur

Dharma as the basic reference for management

in making business decisions. These values are

continually reinforced and internalized, as reflected

in the Company’s Code of Conduct.

2.1 : Name of the organization.2.2 : Primary brands, products, and/or services.2.3 : Operational structure of the organization, including main divisions,

operating companies, subsidiaries, and joint ventures.

2.4 Location of organization’s headquarters.2.5 : Number of countries where the organization operates, and names of

countries with either major operations or that are specifically relevant to the sustainability issues covered in the report.

2.6 : Nature of ownership and legal form.

Information Technology

Infrastructure and Logistics

Agribusiness

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Namun, dengan kompleksitas bisnis yang terus

meningkat, kerangka tata kelola yang jelas

dan terstruktur dibutuhkan untuk menjamin

pengelolaan aktivitas bisnis Astra berada dalam

rambu-rambu pengembangan yang sehat dan

regulasi yang berlaku.

Pada akhir tahun 2006, upaya ini diawali dengan

penyusunan pedoman yang dikenal sebagai Good

Corporate Governance (GCG) untuk menata

kelola bisnis melalui mekanisme yang professional,

transparan dan bertanggung jawab. Sebagai

acuan bagi Dewan Komisaris dan Direksi dalam

menjalankan perusahaan sesuai perundang-

undangan, anggaran dasar Perseroan serta prinsip

GCG, ketentuan pedoman GCG Astra mencakup

antara lain:

• PedomanDireksidanDewanKomisarismengenai

kerahasian informasi dan pelanggaran

• PedomanEtikaBisnisdanEtikaKerja

• Sistemauditdanmanajemenrisiko

• Pedomantransaksibenturankepentingan

• Peraturanperdaganganorangdalam.

• Pelestarianlingkungandantanggungjawab

sosial.

• Kebijakandonasi

However, given intensively increasing business

complexity, a clearly-defined and structured

governance framework is imperative to ensure that

all activities in Astra are prudently managed within

corridors of the prevailing regulatory structure.

At the end of 2006, an initial effort was launched

to prepare guidelines known as Good Corporate

Governance (GCG) to restructure Astra’s business

governance through professional, transparent and

accountable mechanisms. Serving as a reference

for the Board of Commissioners and the Board of

Directors in running the Company in accordance

with the law, the Company’s Articles of Association

and GCG principles, Astra’s GCG guidelines cover

among other topics:

• GuidelinesfortheBoardofDirectorsand

the Board of Commissioners on confidential

information and violations

• CodeofBusinessEthicsandWorkEthics

• Auditandriskmanagementsystems

• Guidelinesfortransactionswithaconflictof

interest

• Regulationoninsidertrading

• Environmentalconservationandsocial

responsibility

• PolicyonDonations

Sekilas Astra InternationalAstra International In Brief

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Perusahaan melaksanakan prinsip-prinsip Good

Corporate Governance yaitu fairness, transparency,

accountability dan responsibility untuk meningkatkan

kinerja perusahaan yang lebih baik dengan tujuan

akhir meningkatkan stakeholder value. (SO 2, 3, 4)

Sesuai pedoman GCG, Astra menata organisasi yang

terarah dan komprehensif untuk pencapaian maksud

dan tujuan perusahaan melalui pembentukan

organisasi korporasi yang memiliki pembagian

wewenang dan tanggung jawab yang jelas dan

transparan sebagai berikut:

1. Rapat Umum Pemegang Saham Rapat Umum Pemegang Saham (RUPS) diadakan

setidaknya sekali dalam setahun, dimana

pemegang saham melakukan review atas kinerja

dan tanggung jawab serta keanggotaan dan

remunerasi Direksi maupun Dewan Komisaris

(4.5, 4.10).

2. Dewan Komisaris dan Direksi Dewan Komisaris dan Direksi bertanggung jawab

atas pengembangan, sosialisasi dan implementasi

GCG di lingkungan perusahaan sekaligus

memastikan kepatuhan terhadap peraturan dan

perundangan serta standar dan kebijakan internal

perusahaan yang berlaku.

3. Dewan Komisaris Dewan Komisaris bertanggung jawab mengawasi

kebijakan dan pelaksanaan pengurusan Perseroan

oleh Direksi serta memberikan nasehat kepada

Direksi dan memastikan pelaksanaan prinsip-

prinsip GCG. Presiden Komisaris memiliki

tanggung jawab untuk melakukan koordinasi

atas seluruh kegiatan Dewan Komisaris, namun

The Company enforces the principles of Good

Corporate Governance, namely fairness,

transparency, accountability and responsibility to

enhance corporate performance with the ultimate

aim of driving stakeholder value. (SO 2, 3, 4)

Based on the GCG guidelines, Astra has developed

well-directed and comprehensive systems for the

achievement of corporate goals and objectives

through the establishment of corporate organs

with appropriate assignment of clearly-defined and

transparent authority and responsibilities as follows:

1. General Meeting of Shareholders A General Meeting of Shareholders (GMS)

is held at least once a year, as the forum for

shareholders to review the performance and

responsibilities as well as the membership and

remuneration of the Board of Directors and the

Board of Commissioners. (4.5, 4.10)

2. Board of Commissioners and Board of Directors

The Board of Commissioners and the Board of

Directors are responsible for the development,

socialization and implementation of GCG in

the corporate environment while ensuring

compliance with rules, regulations and internal

standards and policies enforced within the

Company.

3. Board of Commissioners The Board of Commissioners is responsible for

overseeing policies and management of the

Company by the Board of Directors as well as

for providing advice to the Board of Directors

and ensuring the implementation of GCG

principles. The President Commissioner has

the responsibility to coordinate all activities

4.5 : Linkage between compensation for members of the highest governance body, senior managers, and executives.

4.10 : Processes for evaluating the highest governance body’s own performance.

SO 2 : Percentage and total number of business units analyzed for risks related to corruption.

SO 3 : Percentage of employees trained in organization’s anti-corruption policies and procedures.

SO 4 : Actions taken in response to incidents of corruption.

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kedudukan setiap anggota Dewan Komisaris,

termasuk Presiden Komisaris adalah setara

sehingga segala tindakan Dewan Komisaris

dilakukan secara majelis. Pengangkatan

anggota Dewan Komisaris dilakukan pada

Rapat Umum Pemagang Saham (RUPS),

setelah dilakukan proses pemilihan anggota

Dewan Komisaris melalui mekanisme formal

dengan mempertimbangkan kualifikasi dan

pengalaman masing-masing calon Komisaris.

Dewan Komisaris saat ini adalah yang diangkat

dalam RUPS Tahunan 2010 sesuai pedoman

Bapepam-LK, terdiri dari sebelas (11) anggota

Dewan Komisaris dan lima (5) Komisaris

Independen. (4.3, 4.7)

Untuk mendukung pelaksanaan tugas

pengawasannya, Dewan Komisaris membentuk

Komite Audit, Komite Remunerasi dan

Nominasi serta Komite Eksekutif.

Komite Audit Komite Audit bertugas memberikan saran

kepada Dewan Komisaris mengenai efektivitas

mekanisme pengendalian internal serta

kepatuhan terhadap ketentuan yang berlaku,

termasuk ketentuan Badan Pengawas Pasar

Modal dan Lembaga Keuangan (Bapepam-LK).

(4.10)

Komite Remunerasi dan NominasiKomite Remunerasi bertugas memberi

rekomendasi keanggotaan dan remunerasi

Dewan Komisaris, Direksi, Eksekutif Senior,

serta komite-komite yang bernaung di bawah

Dewan Komisaris. (4.5)

of the Board of Commissioners, but all

members of the Board, including the President

Commissioner, have equal standing such that

the Board of Commissioners acts on the basis

of assembly. Appointment of members of

the Board of Commissioners is resolved in a

GMS, after completing the process of selecting

members of the Board through a formal

mechanism of assessing qualifications and

experience of each candidate for Commissioner.

The serving Board of Commissioners was

appointed in the Annual 2010 GMS pursuant

to the Capital Market Supervisory Agency

(Bapepam-LK) regulations, consisting of eleven

(11) Board members of which five (5) are

Independent Commissioners. (4.3, 4.7)

To support the implementation of supervisory

duties, the Board established the Audit

Committee, Remuneration and Nomination

Committee and Executive Committee.

Audit Committee The Audit Committee is responsible for

providing advice to the Board of Commissioners

regarding the effectiveness of internal control

mechanisms and compliance with applicable

regulations, including provisions of Bapepam-

LK. (4.10)

Remuneration and Nomination Committee The Remuneration and Nomination Committee

is tasked with making recommendations for

membership and remuneration of the Board

of Commissioners, Board of Directors, Senior

Executives and Committees under the Board of

Commissioners. (4.5)

4.3 : For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members.

4.5 : Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance.

4.7 : Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization’s strategy on economic, environmental, and social topics.

4.10 : Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance.

Sekilas Astra InternationalAstra International In Brief

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Komite EksekutifKomite Eksekutif melakukan kajian atas

setiap keputusan dan kebijakan bisnis yang

membutuhkan persetujuan Dewan Komisaris.

Guna mendukung kelancaran pelaksanaan

tugas, Komite menyelenggarakan rapat rutin

bulanan.

4. Direksi Direksi bertanggung jawab terhadap tugas

pengelolaan sesuai dengan maksud dan tujuan

Perseroan. Kedudukan masing-masing anggota

Direksi, termasuk Presiden Direktur, adalah

setara, namun Presiden Direktur mengemban

tugas tambahan untuk mengkoordinasikan

kegiatan Direksi. Dewan Direksi diangkat

dalam Rapat Umum Pemegang Saham setelah

dilakukan pemilihan calon Direktur melalui

mekanisme formal berdasarkan pertimbangan

akan kualifikasi dan pengalaman masing-

masing calon Direktur. (4.7)

5. Remunerasi Dewan Komisaris dan DireksiDalam menetapkan remunerasi para Komisaris

dan Direktur, RUPS menerima saran dari Komite

Remunerasi dan Nominasi. Karena belum

ada ketetapan yang baku saat ini, keputusan

remunerasi didasarkan pada pertimbangan

lingkup pekerjaan, standar domestik dan

regional saat ini, serta tanggung jawab yang

diasumsikan.

6. Kebijakan Dividen Rekomendasi atas dividen ditetapkan oleh

Direksi, disetujui Dewan Komisaris untuk

dibahas dalam RUPS. Rekomendasi yang

diajukan akan memberi keseimbangan antara

membagikan keuntungan kepada para

pemegang saham dengan kebutuhan menahan

dividen untuk pertumbuhan Perusahaan.

Executive Committee The Executive Committee performs reviews on

business decisions and policies that require the

approval of the Board of Commissioners. To

support smooth implementation of these tasks,

the Committee holds regular monthly meetings.

4. Board of Directors The Board of Directors is responsible for

performing management duties in accordance

with the objectives and purposes of the

Company. All members of the Board of

Directors, including the President Director, have

equal standing, though the President Director is

charged with the additional task to coordinate

all of the Board’s activities. The members of

the Board of Directors are appointed by a

GMS, following the election of candidates for

Directors through a formal mechanism based

on assessment of qualifications and experience

of each candidate for Director. (4.7)

5. Board of Commissioners’ and Board of Directors’ Remuneration

In determining remuneration for Commissioners

and Directors, a GMS will rely on advice

from the Nomination and Remuneration

Committee. While there is no set formula

currently in place, remuneration decisions are

based upon considerations of scope of work,

current domestic and regional standards and

responsibilities assumed.

6. Dividend Policy Recommendations for dividends are made

by the Board of Directors, approved by the

Board of Commissioners for presentation to a

GMS. The proposal balances giving returns to

shareholders with the need to keep monies for

growth.

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7. Grup Manajemen Risiko (GRM) (4.9, 4.11)

Astra menerapkan manajemen risiko sebagai

mekanisme utama dalam pencapaian tujuan

perusahaan dan menjamin keberlangsungan

bisnis. Di Astra, pengelolaan risiko dilaksanakan

berdasarkan pada filosofi Manajemen Risiko

Astra yang melimpahkan tanggung jawab

atas pengelolaan risiko yang efektif kepada

manajemen, termasuk pelaksanaan identifikasi,

evaluasi dan strategi mitigasi yang menyeluruh.

GRM juga membantu Direksi dalam

menjalankan fungsi konsultasi dan memberikan

kepastian bahwa pelaksanaan manajemen

risiko sudah dijalankan dengan memadai.

8. Grup Audit Internal Bertugas untuk mencari cara terbaik dalam

pelaksanaan sistem pengendalian yang sejalan

dengan tujuan Perseroan. Upaya tersebut

dilaksanakan dengan meningkatkan efektivitas

maupun kesesuaian dari sistem pengendalian

internal.

9. Penunjukan Audit Eksternal Mempertimbangan:

1) Jumlah akuntan yang telah mengaudit

Laporan Keuangan Tahunan

2) Jumlah periode audit dimana Akuntan Publik

telah mengaudit Laporan Keuangan Tahunan

3) Biaya audit

4) Apakah ada tawaran akuntan lain yang

ditawarkan?

10. Kasus LegalSebagai perusahaan besar, Astra menaati

berbagai peraturan yang berlaku di berbagai

bidang. Untuk itu, Perseroan memiliki divisi

legal dan sesekali meminta saran eksternal.

Perseroan tentu saja senantiasa berupaya

menghasilkan produk-produk berkualitas,

namun pelanggan mengeluh, dan hal ini

terkadang menimbulkan gugatan hukum.

Ketidaksepakatan lain yang memerlukan

keputusan legal, sesekali juga muncul.

7. Risk Management Group (GRM) (4.9, 4.11)

Astra applies risk management as a key

mechanism in achieving corporate objectives

and in ensuring business continuity. In Astra,

risk management is carried out based on Astra’s

Risk Management philosophy which designates

the responsibility for effective risk management

to the Company’s management team, including

comprehensive identification, evaluation and

formulation of mitigation strategies. GRM is

also charged to assist the Board of Directors

in fulfilling its consultation duty and providing

assurance that risk management is adequate

and in place.

8. Internal Audit Group Internal Audit is responsible for for improving

alignment of control systems to the Company’s

objectives, thereby enhancing both the adequacy

and the effectiveness of the internal control

system.

9. Appointment of External Audit In consideration of:

1) The number of accountants that have

performed audits on the Financial Statements

2) The number of audit periods when said

Public Accountant has performed audits on

the Financial Statements

3) Audit fee

4) Are there other available auditor proposals?

10. Legal Cases As a large company, Astra complies with

prevailing regulations in various areas.

Therefore, the Company has a legal division

and occasionally seeks external legal advice. The

Company continuously strives to manufacture

high-quality products; however, in the case of a

customer complaint, a legal suit may potentially

arise. Other possibilities that may surface also

include disputes with third parties that may

require legal rulings.

4.6 : Processes in place for the highest governance body to ensure conflicts of interest are avoided.

4.8 : Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation

4.9 : Procedures of the highest governance body.4.11 : Explanation of whether and how the precautionary approach or

principle is addressed by the organization.

SO 2 : Percentage and total number of business units analyzed for risks related to corruption.

SO 3 : Percentage of employees trained in organization’s anti-corruption policies and procedures.

SO 5 : Public policy positions and participation in public policy development and lobbying.

SO 7 : Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes.

Sekilas Astra InternationalAstra International In Brief

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25Laporan Berkelanjutan • Sustainability Report • Astra International 2010

11. Komunikasi Perusahaan Astra menggunakan berbagai saluran

komunikasi untuk kepentingan internal dan

eksternal. Selain mempublikasikan laporan

tahunan, laporan kuartalan,mengelola

situs, menerbitkan majalah karyawan,dan

mengeluarkan surat edaran dari manajemen,

Perusahaan membuka kesempatan

berkomunikasi secara informal, dimana

para pemangku kepentingan yang ingin

mengetahui lebih jauh tentang Perseroan dapat

memperoleh informasi yang relevan tentang

bisnis Astra.

Etika Bisnis & Etika Kerja Sebagai bagian dari praktek GCG yang diterapkan,

Astra selalu berpegang teguh pada Pedoman

Etika Bisnis & Etika Kerja yang memuat:

(1) Sistem Nilai dan Etika, (2) Etika Bisnis, baik

secara umum maupun yang berhubungan dengan

publik, (3) Etika Kerja, dan (4) Penerapan dan

Pengembangannya. Norma-norma tersebut

mengatur berjalannya bisnis Astra dengan cara

yang sah, jujur, terbuka, bertanggung jawab dan

sesuai dengan norma moral dan sosial serta tidak

merugikan masyarakat umum. (4.8)

Untuk menjaga tata kelola perusahaan yang bersih,

Komisaris dan jajaran manajemen menghindari

timbulnya benturan kepentingan (conflict of

interest) baik secara langsung maupun tidak

langsung, seperti transaksi orang dalam (insider

trading). Seluruh karyawan perusahaan juga

tidak diperkenankan memberi atau menerima

segala bentuk imbalan, baik langsung maupun

tidak langsung, dari pihak yang bertransaksi atau

berkepentingan. (SO 2, 3, 5) (4.6)

Dalam penanganan persaingan usaha, Astra tidak

mendiskreditkan pesaing, baik dalam kegiatan

pemasaran, promosi atau periklanan. Perusahaan

juga tidak mengembangkan kerja sama dengan

pesaing yang dapat merugikan pelanggan dan

atau tidak bertindak sesuai praktek-praktek

monopoli. (S0 7)

11. Corporate Communication Astra maintains multiple channels of

communication for internal and external

parties. In addition to publication of annual

reports, quarterly reports, maintenance of

a website, an employee magazine and the

issuance of position letters by management,

the Company maintains ad hoc avenues

of communications whereby interested

stakeholders can get relevant information about

Astra’s businesses.

Code of Business Ethics and Work EthicsAs part of GCG application, Astra has consistently

upheld its Business and Work Ethics Guideline that

was published in 2001, which covers (1) Values

and Ethics, (2) Business Ethics, both general as

well as those associated with the public, (3) Work

Ethics, and (4) Implementation and Development.

These norms help ensure that Astra’s business is

conducted in a legitimate, fair, transparent and

responsible manner within the boundaries of moral

and social norms and without injury to the general

public. (4.8)

To maintain good corporate governance, the

Board of Commissioners and management prevent

incidents of conflict of interest, both directly as

well as indirectly, including insider trading. All

employees within the Company are also not

permitted to present or receive any form of

compensation, either directly or indirectly, from

parties involved in a transaction or parties with

interest. (SO 2, 3, 5) (4.6)

With respect to business competition, Astra

does not discredit competitors in its marketing,

promotional and advertising activities.

Furthermore, the Company does not develop

alliance with competitors that could cause harm

to customers nor does the Company engage in

monopolistic practices. (SO 7)

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26 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Ikhtisar Keuangan (EC 1)

Financial Highlights

Angka-angka pada seluruh tabel dan grafik menggunakan notasi bahasa Inggris Numerical notation in all tables and graphs is in English format

Dalam miliar Rupiah kecuali disebutkan lain 2010 2009 2008 2007 2006 In billions of Rupiah, unless stated otherwise

TOTAL ASTRA (KONSOLIDASIAN) TOTAL ASTRA (CONSOLIDATED)

Laporan Laba Rugi Statements of Income

Pendapatan Bersih 129,991 98,526 97,064 70,183 55,709 Net Revenue

Laba Kotor 26,874 22,771 21,730 16,489 12,323 Gross Profit

Laba Usaha 14,725 12,756 11,876 8,501 4,243 Operating Income

EBITDA1 20,023 16,857 15,135 11,163 6,395 EBITDA1

Laba Bersih 14,366 10,040 9,191 6,519 3,712 Net Income

Neraca Balance Sheets

Jumlah Aset 112,857 88,938 80,740 63,520 57,929 Total Assets

Aset Lancar 46,843 36,742 35,531 28,160 15,731 Current Assets

Investasi pada Perusahaan Asosiasi dan Jointly Controlled Entities

15,053 11,484 10,636 9,771 8,504Investment in Associates and Jointly Controlled Entities

Aset Tetap2 24,363 20,761 18,742 13,005 13,334 Fixed Assets2

Kewajiban Jangka Pendek 37,124 26,760 26,883 21,343 20,070 Current Liabilities

Jumlah Pinjaman 31,738 21,921 23,533 19,845 23,178 Total Borrowings

Modal Kerja Bersih3 10,958 7,583 8,018 5,866 4,675 Net Working Capital3

Jumlah Ekuitas 49,310 39,894 33,080 26,963 22,376 Total Equity

Jumlah Ekuitas dan Hak Minoritas 58,689 48,932 40,577 32,008 26,431 Total Equity and Minority Interest

Analisa Rasio dan Informasi Lain Ratio Analysis and Other Information

Laba bersih terhadap Aset 13% 11% 11% 10% 6% Return on Assets

Laba bersih terhadap Ekuitas 29% 25% 28% 24% 17% Return on Equity

Marjin Laba Kotor 21% 23% 22% 23% 22% Gross Profit Margin

Marjin Laba Usaha 11% 13% 12% 12% 8% Operating Income Margin

Rasio Lancar (x) 1.3 1.4 1.3 1.3 0.8 Current Ratio (x)

Rasio Kewajiban terhadap Jumlah Aset (x) 0.5 0.4 0.5 0.5 0.5 Liabilities to Total Assets Ratio (x)

Rasio Kewajiban terhadap Jumlah Ekuitas (x) 1.1 1.0 1.2 1.2 1.4 Liabilities to Total Equity Ratio (x)

Saham Beredar (dalam Jutaan) 4,048 4,048 4,048 4,048 4,048 Issued Shares (in millions)

Laba Bersih per Saham (Rp)4 3,549 2,480 2,270 1,610 917 Net Earnings per Share (Rp)4

Nilai Aset Bersih per Saham (Rp)5 12,180 9,854 8,171 6,660 5,527 Net Asset Value per Share (Rp)5

Dividen Kas Interim per Saham (Rp) 470 290 300 160 150 Interim Cash Dividend per Share (Rp)

Dividen Kas Final per Saham (Rp) 1,1306 830 570 484 290 Final Dividend per Share (Rp)

Rasio Hutang Bersih terhadap Ekuitas (x)7 0.1 (0.0) 0.1 0.1 0.2 Net Debt to Equity Ratio (x)7

1 Earnings before interest, tax, depreciation, and amortization. 2 Includes assets not yet used in operations. 3 Trade Receivables + Inventory - Current Trade Payables. 4 Earnings per share is calculated based on the weighted average number of ordinary shares outstanding adjusted for any share issuance. 5 Net Asset value per share is calculated based on the number of ordinary shares outstanding at every year-end. 6 Subject to the approval of shareholders at Annual General Meeting on May 6, 2011.7 Net debt excludes Financial Services.

1 Laba sebelum bunga, pajak, depresiasi, dan amortisasi. 2 Termasuk aset yg tidak digunakan dalam usaha. 3 Piutang Usaha + Persediaan - Hutang Usaha Jangka Pendek. 4 Laba bersih per saham dihitung berdasarkan rata - rata tertimbang jumlah saham yang beredar

setelah penyesuaian penerbitan saham baru. 5 Nilai aset bersih per saham dihitung berdasarkan jumlah saham yang beredar pada setiap tahun.6 Tergantung persetujuan pemegang saham pada Rapat Umum Tahunan tanggal 6 Mei 2011. 7 Hutang bersih tidak termasuk Jasa Keuangan.

EC 1 : Direct economic value generated and distributed.

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Grafik Graph 1 Pendapatan Bersih (Rp miliar)Net Revenue (Rp billion)

0607

0809

10

55,70970,183

97,064 98,526

129,991

Grafik Graph 3 Jumlah Aset (Rp miliar)Total Assets (Rp billion)

0607

0809

10

57,929 63,520

80,74088,938

112,857

Grafik Graph 5 Laba Bersih per Saham (Rp)Net Earnings per Share (Rp)

0607

0809

10

917

1,610

2,2702,480

3,549

Grafik Graph 2 Laba Bersih (Rp miliar)Net Income (Rp billion)

0607

0809

10

3,712

6,519

9,19110,040

14,366

Grafik Graph 4 Jumlah Ekuitas (Rp miliar)Total Equity (Rp billion)

0607

0809

10

22,37626,963

33,080

39,894

49,310

Grafik Graph 6 Dividen per Saham (Rp)Dividend per Share (Rp)

0607

0809

10

290

150 160

300290

470 Interim

Final

484570

830

1,130*

* Tergantung persetujuan pemegang saham pada RUPS bulan Mei 2011* Subject to approval of shareholders at AGM in May 2011

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28 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

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Program Stakeholder Stakeholder Program

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30 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Community Development

Pengembangan Masyarakat

Pembangunan berkelanjutan bagi Astra bertumpu

pada triple bottom line, yaitu aspek pembangunan

ekonomi (profit), pembangunan sosial (people)

dan lingkungan (planet). Sejalan dengan konsep

berkelanjutan, keberhasilan perkembangan ekonomi

harus juga berdampak pada karyawan Astra dan

masyarakat di sekitar perusahaan, dengan kemajuan

yang setara dengan perkembangan bisnis Astra

sendiri. (4.15)

Pembangunan sosial ini diwujudkan Astra dengan

berbagai macam program pengembangan

masyarakat (community development) agar tercipta

masyarakat yang sejahtera. Seiring dengan Millenium

Development Goals (MDG’s), Astra melaksanakan

progam pemberdayaan dan pengembangan

masyarakat, khususnya mencakup peduli bencana,

pendidikan, kesehatan, peningkatan ekonomi

masyarakat dan donasi lainnya.

Sustainable development for Astra is based on

the triple bottom line principle, encompassing

economic development (profit), social development

(people) and the environment (planet). In line with

the concept of sustainability, success in economic

development must also impact Astra employees

and the communities surrounding the company in

direct accord with Astra’s actual business growth.

(4.15)

Astra realizes sustainable development through a

broad range of community development programs

that aim to create a prosperous society. In accord

with the Millennium Development Goals (MDG’s),

Astra implements empowerment and development

programs, specifically covering disaster relief,

education, health, improvement in social

economies and other donations.

Penyerahan simbolis bantuan untuk korban letusan Gunung Merapi, Jawa Tengah.

Symbolic presentation of relief package to the victims of the eruption of Mount Merapi, Central Java.

4.15 : Basis for identification and selection of stakeholders with whom to engage.

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Pendidikan Astra - Michael D. Ruslim (YPA-MDR)

dan Yayasan Amaliah Astra (YAA). Astra juga

menjalin kerja sama dengan pihak-pihak eksternal

untuk memperluas skala dan cakupan kegiatan

CSR di seluruh

tanah air.

Kegiatan Peduli BencanaOperasional Astra tersebar di wilayah negara

dengan jangkauan geografis yang luas dan sarat

dengan ragam jenis bencana alam. Karenanya

Astra senantiasa tanggap dalam menunjukkan

kepedulian dan mengulurkan tangan untuk

membantu mengurangi beban penderitaan korban

bencana alam. Astra percaya bahwa bantuan

kemanusiaan yang bersifat darurat ini juga turut

berperan dalam menyelamatkan dan melindungi

masa depan masyarakat dan sumber daya yang

berharga.

Dalam prakteknya, perusahaan melakukan

identifikasi kebutuhan masyarakat untuk

selanjutnya ditindaklanjuti pemenuhannya.

Terhadap implementasi program dilakukan

koordinasi, kontrol dan evaluasi untuk menjamin

pencapaian kinerja yang terarah dan terstruktur,

yaitu oleh tim khusus pada setiap anak perusahaan

dan perusahaan afiliasi serta oleh Environment

and Social Responsibility Division (ESRD) di tingkat

kantor pusat Astra. Proses ini diyakini menjamin

program yang tepat sasaran dengan manfaat yang

optimal dan berkesinambungan.

Untuk pengelolaan berbagai program CSR

yang lebih efektif, Astra mendirikan Yayasan

dan lembaga yang menangani berbagai bidang

pengembangan masyarakat yang ditekuninya.

Beberapa yayasan dan lembaga tersebut adalah

Yayasan Toyota Astra (YTA), Yayasan Dharma

Bhakti Astra (YDBA), Koperasi Astra Internasional

(KAI), Yayasan Astra Bina Ilmu (YABI), Yayasan

Michael D. Ruslim (YPA-MDR) and Yayasan Amaliah

Astra (YAA). Astra also establishes cooperation with

external parties to expand the scale and scope of

CSR activities across the nation.

Disaster Relief InitiativesAstra’s business operations are set up across a

country that is geographically large and prone to

a diversity of natural disasters. Therefore, Astra is

constantly on guard and is responsive in showing

care and concern to reach out and help reduce

the suffering of victims of natural disasters. Astra

believes that emergency humanitarian assistance is

fundamental in saving and protecting the future of

the community.

In practice, companies identify social needs that

would subsequently be followed up and fulfilled.

For program implementation, coordination, control

and evaluation are performed to give assurance of

performance achievement that is well-directed and

structured. These tasks are given to special teams

in each subsidiary and affiliate companies as well

as by the Environment and Social Responsibility

Division (ESRD) at Astra’s head office. This process

is believed to ensure program effectiveness,

yielding optimal and sustainable benefits.

For handling various CSR programs more

effectively, Astra set up foundations and institutions

to manage many areas of community development

in accordance with their respective focus. Some

of these foundations and institutions are Yayasan

Toyota Astra (YTA), Yayasan Dharma Bhakti Astra

(YDBA), Koperasi Astra Internasional (KAI), Yayasan

Astra Bina Ilmu (YABI), Yayasan Pendidikan Astra -

Pembangunan berkelanjutan diwujudkan Astra dengan berbagai program pengembangan masyarakat.

Astra realizes sustainable development through a broad range of community development programs.

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Peduli bencana tidak hanya diwujudkan dalam

bentuk sumbangan dana, bahan pangan, sandang,

obat-obatan dan peralatan dasar yang dilakukan

oleh perusahaan-perusahaan pada umumnya.

Untuk keperluan bantuan kemanusiaan, Astra telah

memiliki tim SAR yang siap diturunkan dalam situasi

bencana alam dan kondisi darurat lainnya.

Pada tahun 2010, Astra terlibat aktif dalam berbagai

kegiatan peduli bencana. Contohnya adalah bantuan

yang disalurkan oleh PT Astra International Tbk dan

PT Astra Daihatsu Motor kepada korban Kebakaran

RW 02 Kelurahan Papanggo, Tanjung Priok selama

5 hari berupa nasi bungkus dan air minum yang

diberikan 3 kali sehari, serta bantuan sandang berupa

pakaian dalam pria/wanita, kaos, sarung, dan bagi

siswa SD, SMP, dan SMA paket sekolah termasuk

seragam, tas, peralatan sekolah. Selain itu, mobil

pemadam kebakaran Astra turut membantu proses

pemadaman api. Di lokasi kebakaran, juga didirikan

3 toilet darurat dan posko kesehatan, dan tim rescue

dan security Astra juga dikirimkan untuk menjaga

keamanan dan ketertiban.

Selain itu, dalam Nurani Astra Wasior, Mentawai,

dan Merapi, Grup Astra turut berpartisipasi

memberikan bantuan bencana di Wasior, Mentawai

dan Merapi berupa sembako, pakaian, peralatan

mandi, bantuan pembangunan toilet dan

perlengkapan darurat lainnya, dengan total nilai

bantuan sebesar Rp 4,8 miliar.

Selain bantuan darurat, komitmen Astra untuk

mendukung keberlanjutan komunitas juga

diperlihatkan dengan berbagai upaya rekonstruksi dan

rehabilitasi paska bencana. Setelah menyelesaikan

kegiatan rehabilitasi di Aceh dan Jawa Barat, PT

Astra International Tbk., PT United Tractors Tbk., PT

Komatsu Indonesia, PT Komatsu Marketing & Support

Indonesia, PT United Tractors Pandu Engineering, PT

Federal International Finance, dan PT Toyota Motor

Manufacturing Indonesia beralih pada Sumatera Barat

dalam upaya rekonstruksi dan rehabilitasi fasilitas

umum paska gempa 30 September 2009, yang terdiri

dari SD Patamuan 05, SDN 02 Padang Sago, Masjid

Raya Kabun Pondok Duo, Puskesmas Pembantu

Kuduganting, Surau Rubio dan Surau Diaro. (EC 8)

Disaster relief initiatives are not merely manifested

in donations of money, food, clothing, medicine

and basic amenities, as is standard practice for

most of the corporate sector. For purposes of

humanitarian aid, Astra maintains an active rescue

team that is readily deployed in situations of

natural disasters and other emergencies.

In 2010, Astra was actively involved in numerous

disaster relief efforts. One such example was

distribution of aid by PT Astra International Tbk

and PT Astra Daihatsu Motor to victims of a fire

in RW 02 Kelurahan Papanggo, Tanjung Priok

for a period of 5 days, including provision of rice

meals and drinking water 3 times daily, as well as

clothing donations consisting of men’s and women’s

underwear, shirts, sarungs as well as school kits for

elementary, junior high and high school students,

comprising uniforms, bags and school supplies. Also,

Astra fire trucks helped extinguish the fire. At the

fire site were built 3 emergency toilets and a health

center, while Astra’s rescue and security teams were

stationed to maintain security and order.

Also, in the program Nurani Astra Wasior,

Mentawai, and Merapi Astra Group participated

in Disaster relief efforts for Wasior, Mentawai and

Merapi by donating basic foodstuffs, clothing,

toiletries, assistance in constructing sanitation

facilities and other emergency supplies, with total

aid of Rp 4.8 billion.

In addition to emergency assistance, Astra’s commitment

to support the sustainability of communities is evidenced

by intensive efforts in post-disaster reconstruction and

rehabilitation. Upon completing rehabilitative activities

in Aceh and West Java, PT Astra International Tbk., PT

United Tractors Tbk., PT Komatsu Indonesia, PT Komatsu

Marketing & Support Indonesia, PT United Tractors

Pandu Engineering, PT Federal International Finance

and PT Toyota Motor Manufacturing Indonesia turned

to West Sumatra to reconstruct and rehabilitate public

facilities following the earthquake which took place

on September 30, 2009. These efforts involved SDN

Patamuan 05, SDN 02 Padang Sago, Masjid Raya Kabun

Pondok Duo, health centers in Kuduganting, Surau

Rubio and Surau Diaro. (EC 8)

Pengembangan MasyarakatCommunity Development

EC 8 : Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, inkind, or pro bono engagement.

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33Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Pemberian penghargaan

kepada pemenang SATU Indonesia

Award.

Giving awards to SATU Indonesia Award winner.

Donasi UmumSelain bantuan kemanusiaan yang bersifat insidentil,

Astra juga mengerahkan dana dan upaya untuk

kegiatan sosial dan keagamaan lainnya yang bersifat

rutin, seperti bantuan Hari Raya. Setiap tahun

menjelang Lebaran Grup Astra di wilayah Sunter

memberikan bantuan sembako kepada masyarakat

yang berada di lingkungan perusahaan, khususnya

Kelurahan Sungai Bambu, Papanggo dan Sunter.

Pada tahun 2010, Grup Astra menyumbang 7.177

paket sembako pada Hari Raya Idul Fitri dan 10 ekor

sapi pada Hari Raya Idul Adha.

Astra juga memberi perhatian pada kehidupan

masyarakat di sekitar lokasi perusahaan dengan

berbagai kontribusi lainnya. Contohnya, pada tahun

2010 PT Astra International Tbk menyerahkan bantuan

berupa 3.700 buah kursi plastik dan 37 gerobak

sampah yang diterima oleh 37 RW sekitar.

SATU Indonesia AwardUntuk mengapresiasi insan bangsa yang memiliki

semangat berkarya, memiliki inisiatif dan membawa

manfaat bagi masyarakat dan bagi Indonesia,

PT Astra International Tbk bekerja sama dengan

Tempo Institute, anggota Grup PT Tempo Inti Media

Tbk, menyelenggarakan SATU Indonesia Award.

Tercatat 107 pemuda Indonesia yang berkiprah

positif bagi pembangunan negeri mengikuti seleksi

kontes ini. Dalam kontes ini terpilih 5 pemenang yang

masing-masing berkecimpung di bidang lingkungan,

pendidikan, dan kesehatan. Penyerahan penghargaan

dilakukan saat acara Jelajah Dunia Astra, tanggal 23

Oktober 2010 di Taman Buah Mekarsari, Cileungsi.

General DonationIn addition to humanitarian assistance that is largely

incidental, Astra also mobilizes funds and efforts for

other social and religious activities that are routine

in nature, including donations for Moslem holiday

Ied. Annually, in celebration of Ied, the Astra Group

distributes food assistance to people residing in the

vicinity of corporate premises, particularly Kelurahan

Sungai Bambu, Papanggo and Sunter. In 2010,

the Astra Group donated 7,177 food packages for

Moslem holiday Ied and 10 cows for Moslem Hajj

Holiday.

Astra has also paid attention to the social life of the

surrounding communities through various other

forms of valuable contributions. For example, in

2010, PT Astra International Tbk provided 3,700

plastic chairs and 37 trash carts that were received

by 37 neighboring RWs.

SATU Indonesia AwardTo honor exceptional individuals with outstanding

working spirit, high initiative and creating benefits

for the community and for Indonesia, PT Astra

International Tbk, in collaboration with Tempo

Institute, a member of PT Tempo Inti Media Tbk

Group, organized the SATU Indonesia Award. A total

of 107 young Indonesians with positive contributions

to national development took part in this

competition. In this contest, 5 winners are selected in

the fields of the environment, education and health.

The presentation ceremony was held during the event

Explore the World of Astra on October 23, 2010 at

the Mekarsari Fruit Garden, Cileungsi.

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34 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Presiden Direktur PT Astra International Tbk, Bapak Prijono Sugiarto, berfoto bersama penerima beasiswa Koperasi Astra International (KAI).

President Director of PT Astra International Tbk, Prijono Sugiarto with recipients of the Astra International Cooperative (KAI) scholarship.

Community: Education

Masyarakat: Pendidikan

Pengembangan di bidang pendidikan senantiasa

mendapat perhatian utama dalam kegiatan CSR

yang dilaksanakan oleh Grup Astra. Komitmen

tersebut dilandasi tekad untuk membangun

masyarakat yang cerdas dan mandiri dengan sikap

proaktif dalam meningkatkan kualitas kehidupan

melalui perbaikan pendidikan dan ketrampilan.

Investasi yang dikerahkan Astra di bidang

pendidikan dilakukan secara lengkap dan

menyeluruh mencakup semua jenjang, dari tingkat

pendidikan anak usia dini (PAUD) hingga perguruan

tinggi (PT) dan dengan dukungan meliputi

software, brainware dan hardware. Diharapkan

dengan pendekatan yang komprehensif tersebut,

pengembangan pengetahuan dan pelatihan

ketrampilan di masyarakat dapat dimaksimalkan

sehingga dapat terus bergulir dan berkembang

layaknya bola salju yang menghasilkan manfaat

yang luas dan berkelanjutan.

Education development consistently remains a

key emphasis of CSR programs implemented by

the Astra Group. Such commitment is founded

on our determination to build an intelligent and

independent society possessing a proactive attitude

to elevate their quality of life through improved

education and skills.

Astra’s dedicated investment in education is

conducted thoroughly and comprehensively,

covering the entire education strata, from early

childhood education to university level, and giving

support in software, brainware and hardware. It

is our expectation that with such totality, efforts

in knowledge improvement and skills training for

communities can be maximized with the continuity

of a snowball effect, growing and spreading

benefits widely and sustainably.

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Program difokuskan pada pendidikan dasar di lokasi

sekitar Perusahaan dan daerah-daerah tertinggal.

Kontribusi tersebut guna mendukung program

pemerintah dalam memberi kesempatan yang

setara dalam pendidikan anak bangsa di seluruh

pelosok tanah air untuk masa depan yang lebih

cerah. Setiap perusahaan Astra didorong untuk

memberi kontribusi terhadap pendidikan masyarakat

dan komunitas di mana perusahaan beroperasi.

Astra juga mendirikan berbagai yayasan untuk

mendampingi perusahaan dalam pembinaan dan

koordinasi program yang lebih baik.

Pemberian BeasiswaSetiap tahunnya, bantuan beasiswa disalurkan

untuk setiap jenjang pendidikan di berbagai daerah

melalui beberapa yayasan dan perusahaan.

The program focuses on primary education in

areas around Astra operations and underdeveloped

regions. Such contribution is designed to support

government programs in providing equal

opportunity in education for all children across

the nation to open doors for their brighter future.

Each Astra company is encouraged to make a

contribution to educate the general public and

communities where operations presently run.

Astra has also established foundations to assist

companies in developing and coordinating their

programs better.

ScholarshipsEvery year, scholarships are given out to assist

students of all education levels in various areas

through Astra Foundations and companies.

Program difokuskan pada pendidikan dasar di lokasi sekitar Perusahaan dan daerah-daerah tertinggal.

The program focuses on primary education in areas around Astra operations and underdeveloped regions.

Grafik Graph 7 Jumlah Penerima Beasiswa Total Number of Scholars

Catatan Notes: AI : PT Astra International Tbk.YAA : Yayasan Amaliah AstraYTA : Yayasan Toyota AstraKAI : Koperasi Astra International

Jumlah penerima mencakup SD, SMP, SMA dan Perguruan Tinggi.The number of recipients includes elementary, junior high schools and Universities.

YTAKAI

AIYAA

2009

2010

4,348 4,291

2,012 2,202

6001,001

502 654

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36 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Yayasan Pendidikan Astra Michael D. Ruslim (YPA-MDR)Pada 18 Mei 2010, Astra meresmikan perubahan

nama Yayasan Astra Bina Pendidikan (YABP)

menjadi Yayasan Pendidikan Astra Michael D.

Ruslim (YPA MDR) sebagai tanda penghormatan

atas berpulangnya pemimpin dan panutan Grup

Astra kepangkuanNya di awal tahun 2010. Misi

yang diemban YPA-MDR tidak berubah, yaitu

menyalurkan bantuan untuk peningkatan mutu

pendidikan sekolah-sekolah yang berada di daerah

prasejahtera agar siswa-siswanya mampu menjadi

lebih mandiri dan peduli untuk membangun

daerahnya, selaras dengan cita-cita Astra untuk

“Sejahtera Bersama Bangsa”. YPA-MDR berperan

aktif sebagai agent of change dan agent of

development dalam peningkatan mutu sekolah-

sekolah dengan bantuan penyediaan prasarana

dan sarana yang memadai, pengembangan sumber

daya manusia yang terarah, serta pengembangan

kurikulum dan manajemen sekolah yang profesional.

Pada tahun 2010, fokus kegiatan YPA-MDR

dilaksanakan pada kelanjutan pelatihan di bidang

akademik, budaya, kecakapan hidup dan pendidikan

nilai bagi seluruh warga sekolah. Selain itu juga ada

bantuan untuk perbaikan dan pemenuhan sarana

prasarana sekolah serta pembinaan bagi sekolah yang

akan menempuh akreditasi. Sekolah binaan meliputi

24 Sekolah Dasar (SD) dan 3 Sekolah Menengah

Pertama (SMP) yang terletak di daerah Leuwiliang -

Bogor, Gedangsari - Gunungkidul, Pandak - Bantul

serta Tanjungsari dan Merbau Mataram - Lampung

Selatan dengan total 6.154 siswa dan 389 pendidik

dan tenaga kependidikan. Pengembangan program

dilakukan melalui perluasan daerah binaan di Lampung

Selatan, dengan penandatanganan kesepakatan

kerja sama pembinaan masing-masing 5 sekolah di

Tanjungsari (SDN 1 Kertosari, SDN 2 Kertosari, SDN

3 Kertosari, SDN 1 Mulyosari dan SDN 1 Wonodadi)

dan Merbau Mataram (SDN 1 Merbau Mataram,

SDN 2 Merbau Mataram, SDN 3 Merbau Mataram,

SDN 4 Merbau Mataram dan SDN 1 Triharjo). Saat

ini juga sedang dilakukan penjajakan untuk jenjang

SMK di Gedangsari (SMK Negeri 2 Gedangsari) dan di

Michael D Ruslim Astra Education Foundation (YPA-MDR)On May 18, 2010, Astra inaugurated the change

in name of its Astra Bina Pendidikan Foundation

(YABP) to Michael D. Ruslim Astra Education

Foundation (YPA-MDR) to honor a respected leader

and role model who passed away in early 2010.

The mission of YPA-MDR remains unchanged,

that is to provide aid in improving the quality of

education in schools found in underdeveloped

locations so that students are taught more

independence and empathy in building their

hometowns, in line with Astra’s aspirations to

“Prosper with the Nation”. YPA-MDR actively

assumes its role as agent of change and agent

of development in the effort to improve the

quality of schools by giving assistance in building

adequate infrastructure and facilities, structured

human resource development as well as enhancing

curriculum and professional management in the

schools.

In 2010, YPA-MDR activities were focused on

continuing training on the aspects of academics,

culture, life skills and basic values for all members

of the schools. There was also assistance for

rehabilitation and building school infrastructure

as well as guidance for schools applying for

accreditation. Partnered schools numbered 24

elementary schools (SD) and 3 Junior High Schools

(SMP) located in the areas of Leuwiliang - Bogor,

Gedangsari - Gunungkidul, Pandak - Bantul

and Tanjungsari and Merbau Mataram - South

Lampung, with a total of 6,154 students and 389

educators and other teaching staffs. Program

expansion is accomplished by extending coverage

of target areas in South Lampung, following

signing of cooperative agreements with 5 schools

each in Tanjungsari (SDN 1 Kertosari, SDN 2

Kertosari, SDN 3 Kertosari, SDN 1 Mulyosari and

SDN 1 Wonodadi) and Merbau Mataram (SDN 1

Merbau Mataram, SDN 2 Merbau Mataram, SDN

3 Merbau Mataram, SDN 4 Merbau Mataram and

SDN 1 Triharjo). Currently there are plans to explore

new cooperation with high-school equivalent

vocational schools in Gedangsari (SMK Negeri 2

Gedangsari) and in Leuwiliang (SMKN Leuwiliang)

Masyarakat: PendidikanCommunity: Education

EC 8 : Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, inkind, or pro bono engagement.

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37Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Leuwiliang (SMKN Leuwiliang) serta pelaksanaan survei

daerah baru yaitu provinsi Sumatera Selatan. (EC 8)

Dengan pembinaan secara intensif dari YPA-MDR,

sekolah-sekolah binaan telah mampu meraih

predikat dan prestasi yang membanggakan,

termasuk akreditasi sekolah berdasarkan Standar

Nasional Pendidikan (SNP). Pada tahun 2010,

SDN Hegarmanah, Leuwiliang memperoleh

peringkat A dalam akreditasi sekolah pada bulan

Oktober 2010 dan 6 sekolah binaan lainnya

mendapatkan peringkat 10 besar di masing-masing

kecamatannya.

Yayasan Astra Bina Ilmu (YABI) Mengemban misi untuk menghasilkan sumber

daya manusia di tingkat D3 yang siap pakai dalam

bidang terkait teknologi otomotif dan sumber

daya alam di Indonesia, sejak tahun 2009, YABI

- Politeknik Manufaktur Astra memberi bantuan

beasiswa bagi siswa SMA/SMK berprestasi untuk

mengikuti pendidikan di Politeknik Manufaktur

Astra (Polman Astra) melalui Program Beasiswa

Astra. Pada tahun 2010, 84 mahasiswa yang

and a survey for including a new area, specifically

South Sumatra province. (EC 8)

With intensive supervision by YPA- MDR, the

schools have successfully recorded outstanding

achievement and performance, including academic

accreditation based on the National Education

Standards (SNP). In 2010, SDN Hegarmanah,

Leuwiliang obtained an A rating in school

accreditation issued in October 2010 and 6

other schools were ranked in the top 10 for their

respective county.

Astra Bina Ilmu Foundation (YABI)To fulfill a mission of producing an adequate pool

of qualified and skilled personnel in the field of

automotive technology and natural resources

for domestic requirements, YABI – Politeknik

Manufaktur Astra (Polman Astra) has, since

2009, provided scholarships for outstanding

high-school and vocational school graduates to

enroll in Polman Astra through Astra’s Scholarship

Program. In 2010, 84 students from 13 provinces

Astra senantiasa menyiapkan

generasi-generasi berkualitas, salah

satunya melalui pelatihan mekanik.

Astra continuously

develops highly

skilled/qualified

youths, among

others through

mechanical

training.

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38 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

berasal dari13 provinsi dapat turut serta dalam

program tersebut, meningkat dari 51 mahasiswa

yang hanya berasal dari 7 provinsi di tahun 2009.

Diharapkan lulusan Polman Astra dapat memenuhi

kebutuhan tenaga siap pakai dan berkualitas

dengan kompetensi teknikal dan mindset Quality,

Cost, Delivery dan Innovation (QCDI) serta

mental yang baik untuk menghadapi tuntutan

perkembangan industri global.

Program Pendidikan Toyota Technical (Toyota Technical Education Program) PT Toyota Astra MotorToyota juga memprakarsai program Toyota

Technical Education Program (T-TEP) yang

diselenggarakan di Indonesia oleh PT Toyota Astra

Motor (TAM) untuk melaksanakan proses transfer

teknologi kepada sekolah-sekolah kejuruan

teknik dalam rangka menciptakan sumber daya

manusia yang unggul di negara-negara tempat

Toyota beroperasi. Hingga akhir tahun 2010, TAM

bekerja sama dengan main dealer dan Kementerian

Pendidikan Nasional untuk membuka 51 Sub T-TEP

General Repair dan 3 institusi Sub T-TEP Body

& Paint. Dalam pelaksanaan program pelatihan

di bidang otomotif, pembekalan pengetahuan

teknologi terbaru diberikan bagi guru SMK dan

juga dilakukan integrasi sistem pembelajaran

Toyota ke dalam kurikulum otomotif di SMK.

Selain itu juga dibuka kesempatan on-the-job

training (OJT) bagi siswa dan guru di seluruh

dealer resmi Toyota dan pemberian perangkat

training material berupa alat peraga dan training

manual untuk mendukung pembelajaran sesuai

perkembangan teknologi terkini.

SD Hijau Sungai Bambu 05/06Sebagai perusahaan yang care terhadap

lingkungan, PT Astra International Tbk juga

melakukan pembinaan Sekolah Hijau untuk

menularkan budaya peduli lingkungan sejak usia

dini di SD Sungai Bambu 05/06 Tanjung Priok.

Hingga tahun 2010, telah diberikan bantuan

brainware dan software berupa pelatihan dan

penyusunan kurikulum serta hardware berupa

gedung perpustakaan, UKS, ruang laboratorium

dan ruang guru secara menyeluruh. Ekstrakurikuler

participated, an increase of 51 students from 7

provinces in 2009. It is expected that graduates of

Polman Astra will satisfy needs for qualified human

resource possessing high technical competence

and a sound Quality, Cost, Delivery and Innovation

(QCDI) mindset, to be better prepared in facing the

demands of industrial sophistication.

Toyota Technical Education Program by PT Toyota Astra MotorToyota also initiated a program called Toyota

Technical Education Program (T-TEP) which is

held in Indonesia by Toyota Astra Motor (TAM)

to facilitate the process of technology transfer

to local vocational technical schools in order to

create a steady pool of excellent human resources

in countries where Toyota operates. By the end of

2010, TAM had worked with main dealers and the

Ministry of Education to open 51 Sub T-TEP General

Repair and 3 Sub T-TEP Body & Paint institutions.

For implementing automotive training programs,

the latest technological knowledge is imparted

to teachers of vocational schools, integrating

the Toyota learning system into the automotive

curriculum of vocational schools. Furthermore,

on-the-job training (OJT) is made available to both

students and teachers at authorized Toyota dealers,

and donations of training materials, in the form

of teaching aids and training manuals are made

in order to support learning in line with the latest

technological developments.

Green School Sungai Bambu 05/06As a company that cares for the environment,

PT Astra International Tbk also fosters a Green

School in order to transmit the go-green culture

from an early age at SD Sungai Bambu 05/06

Tanjung Priok. Up to end of 2010, the Company

provided a comprehensive contribution of

brainware and software, specifically training and

preparation of curriculum as well as hardware,

consisting of library, health center, laboratory and

teachers’ room. Environment-based extracurricular

Masyarakat: PendidikanCommunity: Education

EC 8 : Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, inkind, or pro bono engagement.

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39Laporan Berkelanjutan • Sustainability Report • Astra International 2010

berbasis lingkungan dilaksanakan dengan program

sanitasi serta kegiatan pembuatan lubang biopori,

pupuk kompos cair, kertas daur ulang yang sudah

diaplikasikan di Sekolah. Pengembangan SD Hijau

terus dilanjutkan dengan sasaran untuk tahun

2011, yaitu meraih akreditasi “A” serta predikat

sekolah Adiwiyata dari Kementerian Lingkungan

Hidup sebagai sekolah yang dinilai berhasil dalam

melaksanakan pendidikan yang berwawasan

lingkungan.

SDN Percontohan Johan PahlawanSalah satu program sekolah terdepan adalah

pembinaan SD Percontohan Johan Pahlawan,

Meulaboh yang berhasil meraih predikat Rintisan

Sekolah Berstandar International (RSBI) pada

tahun 2009. Pada Semester IX dan X pembinaan

dilanjutkan dengan pelaksanaan workshop

kurikulum Rintisan Sekolah Berstandar International

(RSBI), tryout Ujian Akhir Nasional, festival

Ramadhan 2010 dan Pekan Sains dan Budaya

2010. Sejak dimulai program pada tahun 2006,

Sekolah terus mengumpulkan berbagai prestasi

gemilang di bidang akademik, kesenian dan

lainnya baik di tingkat kabupaten, provinsi dan

activities were put in place with programs on

sanitation as well as activities in making biopore

holes, liquid compost, recycled paper that have

been applied in the school. Development of the

Green Elementary School has progressed with

targets for 2011 of obtaining an “A” accreditation

and endorsement as an Adiwiyata school from the

Ministry of the Environment as a school which is

rated successful in implementing education with

environmental orientation.

Model Elementary School Johan PahlawanOne of the most successful school programs is

found in the partnership with SD Percontohan

Johan Pahlawan, Meulaboh, which has earned

the prestigious international academic standard

RSBI in 2009. During Semesters IX and X, support

was progressively continued with a workshop on

the curriculum used by the international standards

RSBI, tryout for Standardized National Examination,

Ramadhan 2010 festival and Science and Culture

Week 2010. Since the initial start of the program

in 2006, the school continued to record a string of

milestones in academics, arts and other aspects at

the district, provincial as well as national levels.

Ekstrakurikuler pembuatan kertas

daur ulang, meningkatkan

kesadaran siswa terhadap

lingkungan.

Extracurricular activities, as

making recycled paper to promote

students’ awareness of the

environment.

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40 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

nasional. Untuk tahun 2010, Sekolah mendapat

penghargaan sebagai Juara I Perpustakaan

tingkat Provinsi Nangroe Aceh Darusalam (NAD)

dan peringkat 10 Nasional tahun 2010 dan juga

sebagai Juara I Sekolah Adiwiyata tingkat NAD

tahun 2010. (EC 8)

Pendidikan Anak Usia Dini (PAUD) Mewujudkan komitmen untuk mendukung

pendidikan di semua tingkatan, PT Astra

International Tbk membantu penyelenggaraan

pendidikan dasar yang lebih kondusif dengan

merenovasi sarana Pendidikan Anak Usia Dini

(PAUD) di wilayah Sungai Bambu dan Papanggo,

termasuk PAUD RW 01 Papanggo, PAUD RW 05

Sungai Bambu, PAUD RW 09 Sungai Bambu dan

PAUD RW 04 Sungai Bambu.

Donasi Pendidikan Sementara untuk mendukung pembelajaran di

sekolah, PT Astra International Tbk memberikan

donasi sarana pendidikan berupa seperangkat

komputer dan printer kepada 50 sekolah SD, SMP,

SMA di Kelurahan Sungai Bambu, Warakas, dan

Papanggo. Sedangkan PT Astra Honda Motor

For 2010, the school was named as the overall

winner for category of Library at the Provincial level

in Nanggroe Aceh Darussalam (NAD) and top 10 for

national ranking in 2010 as well as 1st place Winner

as Adiwiyata School in NAD province for 2010.

(EC 8)

Early Childhood Education (PAUD) In fulfilling its commitment to support education

at all levels, PT Astra International Tbk also

gives assistance for the implementation of basic

education that is more conducive by aiding

renovation of facilities in Early Childhood Education

(PAUD) centers in the areas of Sungai Bambu and

Papanggo, consisting of PAUD RW 01 Papanggo,

PAUD RW 05 Sungai Bambu, PAUD RW 09 Sungai

Bambu and PAUD RW 04 Sungai Bambu.

Education Assistance Meanwhile, to support the education process

at schools, PT Astra International Tbk provides

assistance with educational facilities in the form of

computers and printers for 50 elementary, junior

high and high schools located in Kelurahan Sungai

Bambu, Warakas, and Papanggo. Additionally,

Pembangunan sarana PAUD merupakan bentuk komitmen Astra dalam menyiapkan generasi bangsa.

Construction of facilities in Early Development centers is Astra’s contribution in development efforts targeting the younger generation in the nation.

Masyarakat: PendidikanCommunity: Education

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41Laporan Berkelanjutan • Sustainability Report • Astra International 2010

menyerahkan bantuan 147 unit sepeda motor

kepada 26 sekolah menengah kejuruan, Balai

Latihan Kerja, serta institusi dan perguruan tinggi

di beberapa wilayah di nusantara.

Untuk pengembangan masyarakat di sekitar

instalasi perusahaan, PT Astra International Tbk

bekerja sama dengan Yayasan Dharma Bhakti Astra

dan PT Astra Honda Motor menggelar pelatihan

mekanik perbengkelan roda dua, khususnya bagi

para pemuda yang belum bekerja di Kelurahan

Sungai Bambu, Warakas, dan Papanggo. Pelatihan

selama 3 bulan memberikan bekal keterampilan

mekanik roda dua bagi pemuda lulusan SMA

agar memudahkan mendapatkan pekerjaan atau

menciptakan lapangan pekerjaan di lingkungannya.

Dalam rangka terus mendorong keterlibatan

karyawan dalam program pendidikan, Astra

memulai program pendidikan bertajuk Astra

Employee Voluntary Program “Bedah Sekolah”.

Program ini diselenggarakan di SD-SMP Remaja,

Sungai Bambu, sebanyak 68 karyawan berperan

aktif untuk membantu merapikan sekolah

termasuk mengecat dan membersihkan kelas,

sekaligus memberi wawasan yang lebih luas bagi

siswa dengan menyelenggarakan sesi mengajar

dan berkebun di sekolah.

PT Astra Honda Motor handed over 147

motorcycles to 26 vocational schools and Training

Centers, institutions and universities all over

Indonesia.

To develop communities in and around corporate

locations, PT Astra International Tbk works with

Yayasan Dharma Bhakti Astra and PT Astra Honda

Motor in holding training on mechanical skills for

two-wheel repair shops, targeting unemployed

youths from Kelurahan Sungai Bambu, Warakas, and

Papanggo. Training over a 3-month period provides

knowledge and skills for two-wheel mechanics to

high school graduates that will offer employment or

even entrepreneurial opportunities that will create

more jobs in their immediate surroundings.

To boost employee involvement in education

programs, Astra launched a new initiative dubbed

Astra Employee Voluntary Program “Exploring

Schools”. The event was carried out at elementary-

junior high school SD-SMP Remaja in Sungai

Bambu, where up to 68 employees actively

participated in cleaning up the school, assuming

duties in painting and cleaning classrooms, as

well as introducing broader insight for students by

organizing learning and gardening sessions at the

school.

Karyawan turut berpartisipasi

dalam program CSR Pendidikan

Astra.

Employees take part in Astra’s

CSR programs in Education.

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42 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Pembinaan program IGA Majun secara rutin dilakukan guna terus meningkatkan pengetahuan masyarakat.

Coaching in IGA dust cloth program is routinely carried out for continued community development.

Community: Income Generating Activities

Masyarakat: Peningkatan Pendapatan

Komitmen Astra dalam pembangunan masyarakat

yang sejahtera ditekankan pada upaya-upaya

membina dan mengembangkan Usaha Mikro Kecil

Menengah (UMKM) serta membangun ketrampilan

dan semangat kewirausahaan masyarakat.

Setiap perusahaan Astra wajib menjaga

keharmonisan dengan lingkungan sekitar melalui

partisipasi aktif dalam program ‘Income Generating

Activities.’ Kontribusi utama kami sebagai katalis/

motor pembangunan adalah untuk memberi

edukasi, arahan dan fasilitas pendukung agar

terbentuk jejaring yang mendukung pemberdayaan

sumber daya lokal yang berpotensi membuka

lapangan kerja dalam rangka meningkatkan

kesejahteraan dan pengentasan kemiskinan bagi

masyarakat sekitar. (EC 1)

Astra’s commitment in building a prosperous

society is emphasized in efforts to nurture and

develop the Micro Small Medium Enterprises

(MSMEs) as well as building skills and

entrepreneurial spirit within the community.

Each Astra company is obliged to maintain

harmony with the environment through active

participation in ‘Income Generating Activities’.

Our main contribution as a catalyst / motor for

development is to provide education, guidance

and supporting facilities in order to form a network

that promotes empowerment of local resources

with a promise to create employment in order to

enhance social welfare and poverty alleviation for

the surrounding community. (EC 1)

EC 1 : Direct economic value generated and distributed.

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Pembinaan UMKM melalui bisnis model kain

majun dan wearpack di atas telah lama diterapkan

dalam mata rantai pemasok Grup Astra yang

luas. Bahkan dengan kekuatan bisnis Astra

untuk menyerap produk-produk UMKM dan

subkontraktor, telah dilakukan mekanisme yang

dapat secara intensif memantapkan efektivitas

mata rantai pemasok dengan peningkatan

Quality, Cost, Delivery and Innovation (QCDI).

Hal ini difasilitasi oleh Yayasan Dharma Bhakti

Astra (YDBA). Pendirian YDBA berlandaskan

misi untuk melakukan pembinaan dan kemitraan

UMKM dan subkontraktor di tanah air, terutama

yang terkait dalam value chain bisnis Grup Astra.

Program yang didukung oleh YDBA diharapkan

Untuk mewujudkan komitmen tersebut, Astra

mengangkat pengembangan usaha kecil dengan

berbagai peluang akan keterlibatan masyarakat sekitar

dalam kegiatan bisnis yang dijalankan. Contohnya

di kawasan Tanjung Priok, Jakarta Utara, PT Astra

Intenational Tbk dan Lembaga Pengembangan

Masyarakat (LPM) Dompet Dhuafa Republika membina

masyarakat dalam program penjahitan kain majun.

Pada tahun 2010, program telah dilakukan di dua

lokasi dengan partisipasi 46 ibu-ibu yang menghasilkan

kain majun digunakan untuk kegiatan operasional

Toyota Sales Operation dan Isuzu Sales Operation yang

berada di kawasan Sunter.

Program peningkatan pendapatan juga

diupayakan oleh Toyota Sales Operation (TSO)

cabang sukun Malang serta Sales Operation

lainnya, seperti Daihatsu dan Isuzu, dengan

memberikan kesempatan masyarakat sekitar untuk

mencuci pakaian bengkel (wearpack).

Development of SMEs through the dust cloth and

wearpack business models has been long applied

in the Astra Group extensive supply chain. In fact,

with Astra’s robust business to absorb products

generated from SMEs and subcontractors, a

mechanism has been intensively developed to

strengthen the effectiveness of the supply chain

with improvement in Quality, Cost, Delivery and

Innovation (QCDI). This is facilitated by Astra

Dharma Bhakti Foundation (YDBA), which was

formed to serve the mission of coaching and

partnering SMEs and subcontractors nation-

wide, particularly those related to the value chain

of Astra Group businesses. Programs that are

supported by YDBA are expected to encourage

To realize this commitment, Astra concentrated

on developing small businesses with opportunities

for involvement of the local communities in its

existing business activities. For example in the

area of Tanjung Priok, North Jakarta, PT Astra

International Tbk and the Community Development

Institute (LPM) Dompet Dhuafa Republika coached

the community in a program focusing on sewing

waste rags. In 2010, the program was conducted

in two sites with a total of 46 female participants,

with its dust cloth output used in the operations of

Toyota Sales Operations and Isuzu Sales Operations

located in Sunter.

Income generating programs pursued by Toyota

Sales Operation (TSO) Malang branch and other

Sales Operation, such as Daihatsu and Isuzu,

include giving the opportunity for local residents to

wash uniforms, commonly called wearpacks, used

in automotive workshops.

Setiap perusahaan Astra wajib menjaga keharmonisan dengan lingkungan sekitar melalui partisipasi aktif program Income Generating Activities.

Each Astra company is obliged to maintain harmony with the environment through active participation in ‘Income Generating Activities.

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44 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

dapat mendorong upaya penguatan UMKM dan

semangat kewirausahaan serta pemberdayaan

usaha ekonomi masyarakat di sekitar lokasi jejaring

Grup Astra. (EC 6)

Pada tahun 2010, program dan kegiatan YDBA

terkonsentrasi pada 3 fokus area. Departemen

Otomotif, Perbengkelan, dan Alat Berat menangani

peningkatan kemampuan UKM subkontraktor,

non-subkontraktor, otomotif, alat berat dan

bengkel. Program-program yang dilaksanakan

mencakup pelatihan manajemen dan teknik,

fasilitasi pembiayaan serta pendampingan untuk

mempertajam kompetensi dan ketrampilan,

termasuk tenaga kerja bidang alat berat dan

pemberdayaan pemuda putus sekolah.

Departemen Agribisnis dan Pertambangan YDBA

membina UMKM dan Income Generating Activities

(IGA) masyarakat di sekitar perkebunan dan

pertambangan Grup Astra. Dengan mendirikan dan

mengawasi Lembaga Pengembangan Bisnis (LPB)

dan Lembaga Keuangan Mikro (LKM), dilakukan

pembinaan terhadap kelompok nelayan dan petani

serta pemberdayaan kelompok kerajinan, catering

dan bengkel roda dua.

Pada tahun 2010 berdiri 2 LKM baru yang berada

di jobsite PT Pamapersada Nusantara, yakni LKM

Tanjung Enim dan LKM Kutai Barat, sehingga

saat ini telah terbentuk 9 LKM untuk wilayah

perkebunan dan pertambangan Grup Astra.

Selain itu, Departemen Fasilitasi Pembiayaan dan

LPB YDBA berinisiatif memenuhi kebutuhan modal

kerja dan investasi. Selain itu juga dilaksanakan

pembinaan UKMK di daerah dengan memfasilitasi

sumber pembiayaan, pelatihan di bidang keuangan

termasuk Pembukuan dan Perpajakan, baik

dilakukan secara langsung maupun melalui LPB

dibawah naungannya.

YDBA juga mendirikan Galeri UMKM untuk

membantu pelaksanaan pemasaran produk-produk

hasil UMKM dan sebagai media promosi, informasi

dan edukasi untuk mendukung kemajuan usaha

UMKM ke depan.

efforts for strengthening SMEs and promote the

entrepreneurial drive and empowerment of local

businesses found along the peripheries of the Astra

Group network. (EC 6)

In 2010, YDBA programs and activities were

concentrated on 3 focus areas. The Department

of Automotive, Workshop and Heavy Equipment

managed capacity improvement of SMEs under

the categories subcontractor, non-subcontractor,

automotive, heavy equipment and workshops. The

programs implemented included managerial and

technical training, facilitating financing and assistance

to sharpen competencies and skills, including workers

in the heavy equipment sector and empowerment of

drop-out youths.

The Department of Agribusiness and Mining fostered

SMEs and Income Generating Activities (IGA) targeting

communities around Astra Group’s plantations and

mining sites. By establishing and overseeing Business

Development Institutes and Micro Finance Institutions,

other activities undertaken were training for fisherman

and farmer groups as well as empowerment of crafts

communities, catering businesses and two-wheel repair

shops.

In 2010, 2 new Micro Finance Institutions, LKM

Tanjung Enim and LKM West Kutai, were established

at the jobsite of PT Pampersada Nusantara. Presently,

there are a total of 9 Micro Finance Institutions within

Astra Group plantation and mining areas.

Further, the Department of Financing Facilitation

and LPB took initiatives to meet the needs of

working capital and investment. Additionally,

partnering SMEs in regional areas encompassed

facilitating financing sources, training in finance

including accounting and taxation, both

handled directly as well as through LPB under its

supervision.

YDBA also set up the SME Gallery to assist in

handling marketing of products made by the SMEs

and simultaneously as a media for promotion,

information and education to support progress of

SMEs into the future.

Masyarakat: Peningkatan PendapatanCommunity: Income Generating Activities

EC 6 : Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.

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45Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Beberapa perusahaan lain juga melakukan program

IGA seperti PT Kalimatan Prima Persada (KPP) Rantau

Port District (Sei Puting), salah satu perusahaan

di divisi alat berat dan pertambangan, yang

memberdayakan sekitar 20 ibu-ibu setempat untuk

mengubah memanfaatkan eceng gondok menjadi

barang kerajinan seperti tas, tempat tisu, sandal,

tempat sampah dan tempat pensil, yang kemudian

dipasarkan melalui kerja sama dengan beberapa hotel

di Banjarmasin.

Sementara PT PAM Lyonnaise Jaya (PALYJA)

membina ibu-ibu PKK di daerah Pejompongan

untuk mengolah sampah domestik seperti sedotan

dan plastik kemasan menjadi karya yang berguna

termasuk tas, dompet, topi dan taplak meja.

Selain itu, untuk meningkatkan ekonomi

masyarakat, PT Astra Agro Lestari Tbk

melaksanakan program Perkebunan Inti - Rakyat

(PIR), dan melalui program Kredit Koperasi Primer

untuk Anggota (KKPA). PT Astra Agro Lestari

Tbk juga berinisiatif membantu perekonomian

masyarakat di sekitar kebun melalui program

Peningkatan Pendapatan Masyarakat (Income

Generating Activities) melalui budidaya kelapa

sawit dan pengembangan usaha non sawit yang

disesuaikan dengan potensi lokal yang tersedia.

Other companies also sponsor IGA programs,

such as PT Kaltim Prima Persada (KPP) Rantou Port

District (Sei Puting), one company in the heavy

equipment and mining division, that aims to

empower some 20 local women to transform water

hyacinth into handicraft items like bags, tissue

containers, slippers, trash bins and pencil stands,

to be marketed through a partnership with several

hotels in Banjarmasin.

Meanwhile PT PAM Lyonnaise Jaya (PALYJA) works

together with women in Pejompongan area to

process domestic waste such as straws and plastic

packaging into useful creations, including bags,

wallets, hats and tablecloths.

In addition, to improve the economy of the local

communities, PT Astra Agro Lestari Tbk guides

plasma farmers in the Small Core Plantation and

KPPA cooperative loan programs. PT Astra Agro

Lestari Tbk also initiates assistance for bettering the

economic welfare of communities in and around

company plantations through Income Generating

Activities in palm oil plantation and development

of non-palm oil businesses that are consistent with

existing local resources.

Ibu-ibu anggota program kerajinan enceng gondok

binaan PT Kalimantan Prima Persada (KPP) Port

Sei Puting.

Female participants in the water hyacinth crafts

program of PT Kalimantan Prima Persada (KPP) Port

Sei Puting.

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46 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Pemeriksaan gigi kepada siswa SD binaan Yayasan Pendidikan Astra Michael D. Ruslim (YPA-MDR).

Dental examination for students of elementary schools that are sponsored by the Pendidikan Astra Michael D. Ruslim Foundation (YPA-MDR).

Community: Health

Masyarakat: Kesehatan

Masyarakat yang maju memiliki kesadaran yang

tinggi akan gaya hidup yang sehat. Karenanya,

Astra turut mendukung berbagai program

pemerintah untuk menyehatkan bangsa. Kami

percaya bahwa masyarakat yang senantiasa

menjaga kesehatan dan kebersihan akan mampu

untuk membangun lingkungan yang kondusif

untuk berkembang ke depan.

Astra juga aktif dalam gerakan peduli kesehatan

dan mengadakan berbagai program kesehatan

di lokasi sekitar instalasi Astra. Fokus kegiatan

diutamakan pada kesehatan ibu dan anak,

khususnya balita. Hal tersebut terlihat dari program

pemberian makanan tambahan, dimana

PT Astra International Tbk memberikan sumbangan

makanan tambahan setiap bulannya melalui

Posyandu RW 09, Sungai Bambu dalam upaya

meningkatkan kesehatan balita di lingkungan

sekitar.

Modern communities have high awareness for

developing a healthy lifestyle. Therefore, Astra plays

an active part in supporting various government

programs to build healthy communities. We believe

that people who consistently maintain good health

and hygiene will be better equipped to build an

environment that improves the quality of life.

Astra is also involved in better health movements

and has actively conducted health programs at

Astra business locations. These activities mainly

focus on promoting health of mothers and

children, particularly toddlers. This is evident

from programs that are designed to provide

supplementary nutrition, and PT Astra International

Tbk gives monthly supplementary food donations

through Posyandu RW 09, Sungai Bambu as its

contribution to better the health of toddlers in

neighboring communities.

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47Laporan Berkelanjutan • Sustainability Report • Astra International 2010

1.000 kantong darah yang dilaksanakan di head

office dan seluruh lokasi PT United Tractors Tbk.

Sementara PT Federal International Finance dan

PT Asuransi Astra Buana bekerja sama dengan PMI

juga mengadakan kegiatan donor darah sepanjang

tahun 2010 di Jakarta dengan menyumbangkan

4.488 kantong darah ke PMI.

Kemudian dalam rangka membantu masyarakat

kurang mampu, juga dilakukan sunatan massal oleh

PT Federal International Finance cabang Dumai

bekerja sama dengan Dinas Sosial kota Dumai,

yang diikuti oleh 50 anak dari keluarga kurang

mampu yang berasal dari desa-desa tertinggal di 5

kecamatan di wilayah kota Dumai.

Secara berkala juga diadakan penyuluhan kesehatan

di posyandu-posyandu yang berada di sekitar

perusahaan, dengan tujuan peningkatan kesadaran

masyarakat akan pentingnya menjaga kesehatan.

Pada tahun 2010, beberapa permasalahan kesehatan

yang hangat diperbincangkan di masyarakat diangkat

sebagai topik pembahasan, termasuk Demam

Berdarah, ISPA dan Kanker Serviks.

Beberapa program kesehatan yang telah

dilaksanakan secara reguler pada tahun-

tahun sebelumnya juga terus dilanjutkan serta

ditingkatkan intensitasnya. Salah satunya adalah

Sehat bersama Daihatsu, yang kembali hadir lewat

Pengobatan Gratis di RW 04 Kelurahan Sungai

Bambu dan bekerja sama dengan Senat Mahasiswa

Fakultas Kedokteran Universitas Indonesia

menurunkan 25 dokter muda untuk memeriksa

dan mengobati sekitar 300 warga. Demikian

pula dengan Donor Darah Grup Astra, dimana

digelar program AHEME Peduli Kemanusiaan

Tbk, highlighted the program with AHEME Care

for Humanity in donating 1,000 bags of blood.

Meanwhile, PT Federal International Finance and

PT Asuransi Astra Buana cooperated with the local

chapter of the Red Cross PMI in carrying out a

series of blood donations in Jakarta throughout

2010, providing a total of 4,488 bags of blood to

PMI.

Then as an effort to assist economically-

disadvantaged families, PT Federal International

Finance Dumai branch, in cooperation with the local

office of the Department of Social Services in Dumai

city, also sponsored a mass circumcision ceremony

which was attended by 50 boys from underprivileged

families in underdeveloped villages in 5 districts of the

city of Dumai.

Periodic information sessions on health education

are also held in nearby health centers, with the aim

of increasing public awareness of the importance of

maintaining good health. In 2010, several health-

related topics that were popularly discussed by the

general public were highlighted at these sessions,

including dengue fever, respiratory infection and

cervical cancer.

A number of health programs which have been

conducted regularly in previous years were

continued and even intensified. One such program

is called Healthy with Daihatsu, in which free

health consultations were provided in RW 04

Kelurahan Sungai Bambu in collaboration with

the Student Senate of the Faculty of Medicine,

University of Indonesia. A total of 25 young doctors

performed examinations and treatment for nearly

300 local residents. Similarly, Astra Group’s Blood

Donor program, which was held in the head

office and other locations of PT United Tractors

Astra turut mendukung berbagai program pemerintah untuk menyehatkan bangsa.

Astra plays an active part in supporting various government programs to build healthy communities.

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48 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Latihan rutin tindakan penyelamatan korban kecelakaan di tempat kerja.

Routine exercise on emergency assistance for workplace accidents.

Environment, Occupational Health and Safety

Lingkungan, Keselamatan & Kesehatan Kerja

Astra senantiasa memiliki komitmen untuk

pengelolaan lingkungan yang sehat dan aman

bagi seluruh stakeholder karena Astra memahami

bahwa lingkungan yang sehat dan aman adalah

salah satu faktor pendukung sukses bisnis. Melalui

perumusan kerangka Astra Green Company (AGC),

Astra terus memantau pelaksanaan dan melakukan

evaluasi pengelolaan Lingkungan, Kesehatan

dan Keselamatan Kerja (LK3) dalam usahanya

untuk mewujudkan tanggung jawabnya dalam

menciptakan kelestarian alam dan lingkungan kerja

yang sehat dan aman secara berkesinambungan.

(4.15)

Astra consistently upholds its commitment to

manage a healthy and safe environment for all

stakeholders because Astra understands that

a healthy and safe environment is one of the

factors supporting business success. Through the

framework of the Astra Green Company (AGC),

Astra continues to monitor implementation and

evaluates the management of Environment,

Occupational Health and Safety (EHS) in attempting

to realize its responsibility for creating sustainable

harmony between nature conservation with a

healthy and safe working environment. (4.15)

EN 5 : Energy saved due to conservation and efficiency improvements. 4.15 : Basis for identification and selection of stakeholders with whom to engage.

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49Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Lingkungan, Keselamatan & Kesehatan Kerja

Untuk mengukur pencapaian dari kebijakan

lingkungan yang telah ditetapkan secara korporasi,

PT Astra International Tbk melakukan monitoring

setiap 6 bulan. Pemantauan yang dihasilkan terdiri

atas jumlah agregat secara keseluruhan Grup

Astra serta ukuran berdasarkan 6 grup bisnis,

yaitu Otomotif, Alat Berat dan Pertambangan,

Perkebunan, Jasa Keuangan, Infrastruktur dan

Teknologi Informasi, dengan hasil untuk tahun

2010 seperti digambarkan dalam diagram berikut

ini.

Program Efisiensi Energi dan Sumber Daya Alam (EN 5)

Pada tahun 2010, PT Astra International Tbk

melaksanakan langkah-langkah pengelolaan

lingkungan melalui berbagai program penghematan

sumber daya alam dan energi serta menekan

tingkat limbah hasil usaha. Astra memahami bahwa

ketersediaan energi, terutama bahan bakar fosil,

semakin tipis dan karenanya perusahaan harus

terus meningkatkan upaya untuk menggunakan

energi dengan lebih efektif dan efisien. Hal tersebut

dirumuskan dalam kebijakan corporate PT Astra

International Tbk meliputi kebijakan efisiensi energi

sebagai pedoman yang harus diimplementasi secara

konsisten oleh setiap perusahaan yang tergabung

dalam Grup Astra. Target efisiensi energi dan

sumber daya alam mencakup penggunaan air, listrik,

solar, oli, dan bensin, dan khusus pada tahun 2010

wajib diterapkan pengurangan sebesar 5% dari

tahun sebelumnya.

To measure the achievement of environmental

policies as have been defined by corporate HQ,

PT Astra International Tbk performs monitoring

once in every 6 months. Monitored results are

generated for aggregate performance for the

Astra Group as well as measures based on the six

business areas within Astra: Automotive, Heavy

Equipment & Mining, Agribusiness, Financial

Services, Infrastructure and Information Technology.

Achievements for 2010 are depicted on the

diagrams below.

Programs for Efficiency of Energy and Natural Resources (EN 5)

In 2010, PT Astra International Tbk implemented

environmental management measures through a

variety of natural resource and energy conservation

programs as well as by reducing waste produced

from operations. Astra understands that energy,

particularly fossil fuels, has become progressively

more scarce and by this logic we must intensify

efforts to use energy more effectively and

efficiently. This is formulated in a corporate policy

of PT Astra International Tbk, establishing energy

efficiency as a guideline to be followed consistently

across the Astra Group. Targets for energy and

natural resource efficiency include utilization of

water, electricity, diesel fuel, oil and gasoline, and

specifically for 2010, it became mandatory to

achieve a 5% reduction from the previous year’s

figures.

Astra melaksanakan langkah-langkah pengelolaan lingkungan melalui berbagai program penghematan sumber daya alam dan energi.

Astra implements environmental management measures through a variety of natural resource and energy conservation programs.

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50 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Efficiency in consumption of natural resources and

energy uses is measured using units per product

unit for individual business group. Target efficiency

measure for natural resources and energy for 2010

is set at 5% relative to levels achieved in 2009.

In comparison to 2009, the average consumption

of natural resources and energy for 2010 seems

higher. However, such a trend was mostly driven

by continued expansion of the entire Group (see

Annual Report 2010). Below is data for natural

resources and energy usage by product, based on

the respective business group for the year 2010.

Grafik Graph 8

Penggunaan Sumber Daya Alam dan Energi

Natural Resources and Energy Consumption

(EN 1, 3, 4, 8)

Untuk mengukur pencapaian efisiensi sumber daya

alam dan energi, digunakan satuan per unit produk

untuk masing-masing grup bisnis. Target efisiensi

pemakaian sumber daya alam dan energi tahun

2010 adalah 5% dibanding tahun 2009.

Dibandingkan dengan tahun 2009, rata-rata

pemakaian sumber daya alam dan energi pada

tahun 2010 terlihat lebih besar. Namun hal tersebut

lebih disebabkan oleh adanya ekspansi dalam

tubuh Grup Astra (lihat Annual Report 2010).

Berikut adalah data pemakaian sumber daya alam

dan energi per produk berdasarkan masing-masing

grup bisnis untuk tahun 2010.

Lingkungan, Keselamatan & Kesehatan KerjaEnvironment, Occupational Health and Safety

2009

2010

232.

5652

9.24

718.

49

156.

36

114.

99

43.9

0

581.

01

845.

48

134.

06

111.

18

Air (x 106 M3) Water (x 106 M3)

Listrik (x 106 kWh) Electricity (x 106 kWh)

Solar (x 106 L) Diesel fuel (x 106 L)

Oli (x 105 L) Oil (x 105 L)

Bensin (x 104 L) Gasoline (x 104 L)

EN 1 : Materials used by weight or volume.EN 3 : Direct energy consumption by primary energy source.

EN 4 : Indirect energy consumption by primary source.EN 8 : Total water withdrawal by source.

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51Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Grafik Graph 9Air (M3/unit produk)Water (M3/unit product)

Grafik Graph 10Listrik (kWh/unit produk)Electricity (kWh/unit product)

723.

06

724.

35Catatan Notes: Rata-rata penurunan konsumsi air per unit produk tahun 2010 sebesar 10,3% dibanding tahun 2009.

The average reduction in water consumption per unit product for 2010 is 10.3% relative to 2009.

Catatan Notes: Rata-rata penurunan konsumsi listrik per unit produk tahun 2010 sebesar 15,84% dibanding tahun 2009.

The average reduction in electricity consumption per unit product for 2010 is 15.84% relative to 2009.

14.6

5

11.5

4

Otomotif

Automotive

Otomotif

AutomotiveOtomotif

Automotive

Otomotif

Automotive

Agribisnis

Agribusiness

Agribisnis

Agribusiness Agribisnis

Agribusiness

Agribisnis

Agribusiness

Jasa Keuangan

Financial Services

Jasa Keuangan

Financial ServicesJasa Keuangan

Financial Services

Jasa Keuangan

Financial Services

Infrastruktur & Logistik

Infrastructure & Logistics

Infrastruktur & Logistik

Infrastructure & Logistics

Infrastruktur & Logistik

Infrastructure & Logistics

Infrastruktur & Logistik

Infrastructure & Logistics

Teknologi Informasi

Information Technology

Teknologi Informasi

Information TechnologyTeknologi Informasi

Information Technology

Teknologi Informasi

Information Technology

Alat Berat & Pertambangan

Heavy Equipment & Mining

Alat Berat & Pertambangan

Heavy Equipment & Mining

Alat Berat & Pertambangan

Heavy Equipment & Mining

Alat Berat & Pertambangan

Heavy Equipment & Mining

3.99

4.26

0.87

0.71

0.22

0.19

3.93

3.33

7.46

7.31

891.

26

561.

17

0.00

0.00

14.3

813

.25

144.

98

101.

75

1015

.35

853.

42

2009 2009

2010 2010

Catatan Notes: Rata-rata penurunan konsumsi Solar per unit produk tahun 2010 sebesar 9,23% dibanding tahun 2009.

Pemakaian solar pada Grup Infrastruktur tahun 2010 naik, karena penambahan 4 unit kapal.

The average reduction in consumption of Diesel Fuel per unit product for 2010 is 9.23% relative to 2009.

Consumption of Diesel Fuel by the Infrastructure Group increased during 2010 due to the addition of 4 ships.

Catatan Notes: Rata-rata penurunan konsumsi Oli per unit produk tahun 2010 sebesar 11,02% dibanding tahun 2009.

Pemakaian oli pada Grup Infrastruktur tahun 2010 naik karena penambahan 4 unit kapal.

The average reduction in Oil consumption per unit product for 2010 is 11.02% relative to 2009.

Consumption of Oil by the Infrastructure Group increased during 2010 due to the addition of 4 ships.

Grafik Graph 11Solar (L/unit produk)Diesel Fuel (L/unit product)

Grafik Graph 12 Oli (L/unit produk)Oil (L/unit product)

12.0

7

1.33

0.70

73.2

8

62.1

9

0.00

0.00

0.00

0.00

0.00

0.00

16.2

0

17.3

110.0

8

616.

50

495.

289

0.25

0.23

0.09

0.08

1.13

1.23 85

.03

69.1

0

2009 2009

2010 2010

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52 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Efficiency Programs (EN 5, 6, 7)

Varied methods for reducing usage of natural

resources and energy, as well as corresponding

programs to promote such reduction, are applied,

based on unique characteristics within the different

Astra companies. Since February 2009, PT Astra

Honda Motor has implemented a fuel efficiency

program by re-injecting residual gas from boilers to

run subsequent processes, thereby resulting in energy

efficiency and carbon (gas emission) reduction.

This program utilizes a HRSG (Heat Recovery Steam

Generator) on the Casting Wheel Plant of PT Astra

Honda Motor which currently employs two principal

power sources, which are Cikarang Listrindo and

4 Gas Engines (with total Gas Engine capacity of

5 MVA). On top of providing electricity, the Gas

Engines also produce gas with a temperature of

approximately 500 degrees Celsius. This residual heat

is deployed back to generate steam for operating

the pre-treatment line painting process through the

HRSG (Heat Recovery Steam Generator) technology,

hence supplying steam even when no additional fuel

is required and also eliminating potential gas emission

that would have been produced otherwise.

Program to Reduce Waste, Green House Gases and Ozone Depleting Substances (EC 2) (EN 16,

17, 18, 19)

Waste management within the Astra Group refers

to the national policy on waste and pollution,

in accordance with Law No. 32 of 2009 on

Environmental Management and Protection. In

particular, the corporate policy in 2010 stipulated

reduction of greenhouse gas emissions and the

calculation for the use of ozone depleting substances.

Astra uses carbon calculations based on the protocol

that was launched by United Nation Environment

Programme (UNEP) to calculate total emission of

greenhouse gases as by products generated from

business activities. Calculations are obtained from

the use of electricity (kWh/year), diesel (L/year), LPG

(tons/year), natural gas (m3/year) and fuel needed in

the production process and transportation.

EC 2 : Financial implications and other risks and opportunities for the organization’s activities due to climate change.

EN 5 : Energy saved due to conservation and efficiency improvements.EN 6 : Initiatives to provide energy-efficient or renewable energy based

products and services, and reductions in energy requirements as a result of these initiatives.

EN 7 : Initiatives to reduce indirect energy consumption and reductions achieved.

EN 16 : Total direct and indirect greenhouse gas emissions by weight.EN 17 : Other relevant indirect greenhouse gas emissions by weight.EN 19 : Emissions of ozone-depleting substances by weight.

Program Efisiensi (EN 5, 6, 7)

Berbagai metode reduksi penggunaan sumber daya

alam dan energi dan jenis program dilakukan sesuai

dengan karakteristik pemakaiannya di masing-masing

perusahaan. Sejak bulan Februari 2009,

PT Astra Honda Motor telah melaksanakan program

efisiensi bahan bakar melalui pemakaian gas buang

sisa boiler untuk proses produksi sebagai upaya

efisiensi energi dan reduksi karbon (gas buang).

Program ini menggunakan HRSG (Heat Recovery

Steam Generator) pada Casting Wheel Plant PT Astra

Honda Motor yang saat ini mempunyai 2 sumber

listrik utama untuk proses produksi, yaitu Cikarang

Listrindo dan 4 unit Gas Engine (total kapasitas Gas

Engine 5 MVA). Selain menghasilkan listrik, unit-unit

Gas Engine tersebut juga menghasilkan gas buang

dengan temperatur kurang lebih 500 derajat celcius.

Panas yang terbuang tersebut dimanfaatkan untuk

membangkitkan uap untuk proses pre treatment

line painting dengan menggunakan teknologi HRSG

(Heat Recovery Steam Generator), sehingga dalam

pembangkitan steam tidak diperlukan tambahan

bahan bakar dan tidak ada gas buang yang

dihasilkan.

Program Pengurangan Limbah, GRK dan BPO (EC 2) (EN 16, 17, 18, 19)

Pengelolaan limbah di Grup Astra mengacu pada

kebijakan nasional tentang limbah dan pencemaran,

sesuai dengan Undang Undang No. 32 tahun 2009

tentang Pengelolaan dan Perlindungan Lingkungan

Hidup. Secara khusus, kebijakan corporate pada

tahun 2010 menetapkan penurunan emisi gas

rumah kaca (GRK) dan perhitungan penggunaan

bahan perusak ozon (BPO).

Astra menggunakan perhitungan karbon berdasarkan

protokol yang dilansir oleh United Nation Environment

Programme (UNEP) untuk menghitung jumlah emisi gas

rumah kaca sebagai produk samping yang dihasilkan

dari kegiatan bisnis Astra. Perhitungan didapat dari

penggunaan listrik (kWh/tahun), solar (L/tahun), LPG

(ton/tahun), gas alam (m3/tahun) dan bahan bakar yang

dibutuhkan dalam proses produksi dan transportasi.

Lingkungan, Keselamatan & Kesehatan KerjaEnvironment, Occupational Health and Safety

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53Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Upaya yang dilakukan dalam mengurangi gas

rumah kaca terkait dengan upaya efisiensi

pemakaian energi dan sumber daya alam,

khususnya listrik dan bahan bakar fosil. Salah

satu contoh program yang dilakukan di PT Showa

Indonesia Manufacturing adalah pemakaian lampu

LED sebagai pengganti lampu TL dalam kantor dan

pabrik dikarenakan untuk ukuran intensitas cahaya

yang sama (lux), lampu LED mengkonsumsi lebih

sedikit energi listrik (kWh). Program ini dilansir

mulai akhir tahun 2008, dan hingga tahun 2010,

total lampu LED yang terpasang sejumlah 1.461

buah.

Walaupun investasi lampu LED lebih tinggi dari

lampu TL, namun mengingat konsumsi tenaga

listrik yang diserap lebih sedikit maka terjadi

pengurangan jumlah CO2 yang dihasilkan.

Pengurangan GRK mencapai 280.800 kg CO2 per

tahunnya.

Selain gas rumah kaca, penggunaan bahan perusak

ozon juga dipantau melalui pelaporan tengah

Efforts taken to reduce greenhouse gases are

associated with measures to boost efficiency of

energy and natural resources, especially electricity

and fossil fuels. An example of programs applied

at PT Showa Indonesia Manufacturing is the use of

LED lamps to replace fluorescent lights in offices

and factories, because for the same light intensity

(lux), LED lamps consume less electrical energy

(kWh). This program was launched at the end of

2008, and up to 2010, the total number of LED

lights installed were 1,461 units.

Despite higher investment for LED lights relative to

the cost of fluorescent lamps, actual consumption

of electric power is considerably less, thereby

resulting in a reduction of CO2 produced. Green

house gases reduction is approximately 280,800 kg

of CO2 annually.

In addition to greenhouse gases, the use of

ozone depleting substances are also monitored

Grafik Graph 13Emisi CO

2 (Ton/unit produk) (EN 16, 17)

CO2 Emission (Tonnes/unit product)

0.77

0.75

2.43

1.83

0.00

070.

0006

0.01

3

0.01

2

0.13

0.09

1.33

1.05

2009

2010

Catatan Notes: Rata-rata penurunan emisi CO

2 per unit produk tahun 2010 sebesar 15,03%

dibanding tahun 2009.

The average reduction in CO2 emission per unit product for 2010 is 15.03%

relative to 2009.

Otomotif

Automotive

Agribisnis

Agribusiness

Jasa Keuangan

Financial Services

Infrastruktur & Logistik

Infrastructure & Logistics

Teknologi Informasi

Information Technology

Alat Berat & Pertambangan

Heavy Equipment & Mining

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54 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

tahunan. Sebagian besar bahan perusak ozon yang

digunakan adalah freon untuk pendingin ruangan.

Penggunaan freon di Grup Astra telah diarahkan

pada freon yang lebih ramah lingkungan, yang

mana hal tersebut telah dilakukan oleh PT Denso

Indonesia sejak tahun 2008 ketika mulai beralih

kepada freon yang lebih ramah lingkungan. (EN 19)

Program Pengolahan Limbah (EN 21, 22, 24)

Untuk limbah cair dan padat, data yang

dikumpulkan adalah data produksi limbah cair

domestik, limbah B3 cair, limbah padat domestik

dan limbah padat B3.

Program pengurangan limbah bervariasi dan

disesuaikan dengan karakteristik limbah yang

dihasilkan. Contohnya, dalam program coolant

in a semi-annual report. The majority of ozone

depleting substances used is Freon for operating

air conditioning systems. Currently, Astra has

directed use of Freon within the Group toward a

environmentally-friendly variety, as implemented by

PT Denso Indonesia, which began to switch to more

environmentally-friendly freon from 2008. (EN 19)

Waste Management Programs (EN 21, 22, 24)

For liquid and solid wastes, the data collected is on

the production of domestic liquid waste, hazardous

liquid waste, domestic solid waste and hazardous

solid waste.

Waste reduction programs are varied and tailored

to the characteristics of waste generated. For

example, the coolant management program carried

Grafik Graph 14 Limbah Cair Non B3 (M3/unit produk)Non-hazardous Liquid Waste (M3/unit product)

Grafik Graph 15 Limbah Cair B3 (Liter/unit produk)Hazardous Liquid Waste (Litre/unit product)

4.34

2.08

1.53

153.

61

146.

68

0.00

8

0.01

2

0.00

3

0.00

2

6.34

3.27

3.77

3.31

1.10

0.44

0.40

2009 2009

2010 2010

EN 19 : Emissions of ozone-depleting substances by weight.EN 21 : Total water discharge by quality and destination.EN 22 : Total weight of waste by type and disposal method.

EN 24 : Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally.

Lingkungan, Keselamatan & Kesehatan KerjaEnvironment, Occupational Health and Safety

Catatan Notes: Rata-rata penurunan limbah cair non B3 per unit produk tahun 2010 sebesar 14,71% dibanding tahun 2009.

The average reduction in non hazardous liquid waste per unit product for 2010 is 14.71% relative to 2009.

Catatan Notes: Rata-rata penurunan limbah cair B3 per unit produk tahun 2010 sebesar 7,94% dibanding tahun 2009.

The average reduction in hazardous liquid waste per unit product for 2010 is 7.94% relative to 2009.

Otomotif

Automotive

Otomotif

Automotive

Agribisnis

Agribusiness

Agribisnis

Agribusiness

Jasa Keuangan

Financial Services

Infrastruktur & Logistik

Infrastructure & Logistics

Alat Berat & Pertambangan

Heavy Equipment & MiningAlat Berat & Pertambangan

Heavy Equipment & Mining

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55Laporan Berkelanjutan • Sustainability Report • Astra International 2010

management yang dilakukan oleh PT Akebono

Brake Astra Indonesia dilakukan instalasi Tramp

Oil Terminator Machine. Alat tersebut berfungsi

memperpanjang usia coolant melalui suatu proses

dan telah diaplikasikan sejak tahun 2009 dengan

nilai investasi sebesar Rp 305.000.000. Pada tahun

2009 dan 2010, penghematan yang dihasilkan dapat

dibagi menjadi dua kategori, yaitu penghematan

pembelian coolant sejumlah Rp 1,9 miliar per tahun

dan pengurangan limbah coolant yang menghasilkan

penghematan biaya pengelolaan limbah sejumlah Rp 9

juta per tahun (EN 2).

Program Konservasi Lingkungan Hidup (EN 11, 12, 13,14,15)

Selain konservasi terhadap energi dan sumber

daya alam, Grup Astra juga secara konsisten

melaksanakan program konservasi Lingkungan

Hidup, dengan konsep utama pelestarian terhadap

keanekaragaman hayati. Hal ini sesuai dengan

tema hari Lingkungan Hidup Dunia pada tahun

2010, yaitu Many Species, One Planet, One Future.

out by PT Akebono Brake Astra Indonesia called for

installation of a Tramp Oil Terminator Machine.

This equipment functions to extend the life of the

coolant through a process that has been applied

since 2009, with total investment of

Rp 305 million. In 2009 and 2010, savings

generated can be divided into two categories,

which are cost savings from coolant purchases

amounting to Rp 1.9 billion per year and the

reduction in coolant waste that resulted in savings

from waste management costs of Rp 9 million per

year (EN 2).

Environmental Conservation Program (EN 11, 12, 13,14,15)

In addition to conservation of energy and natural

resources, the Astra Group consistently implements

environmental conservation programs, with the

principal concept of conservation of biodiversity.

This is consistent with the theme of World

Environment Day in 2010, that is Many Species,

One Planet, One Future.

Grafik Graph 16 Limbah Padat Non B3 (Kg/unit produk)Non-hazardous solid waste (Kg/unit product)

Grafik Graph 17 Limbah Padat B3 (Kg/unit produk)Hazardous solid waste (Kg/unit product)

55.3

2

3.04

2.74

35.3

4

23.3

5

3.23

1.27

29.4

8

40.4

9

0.00

01

0.00

01

52.2

5 99.3

2

99.3

2

298.

22

287.

81

53.5

0

40.4

3

2009 2009

2010 2010

EN 2 : Percentage of materials used that are recycled input materials.EN 11 : Location and size of land owned, leased, managed in, or adjacent to,

protected areas and areas of high biodiversity value outside protected areas.EN 12 : Description of significant impacts of activities, products, and

services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.

EN 13 : Habitats protected or restored.EN 14 : Strategies, current actions, and future plans for managing impacts on

biodiversity.EN 15 : Number of IUCN Red List species and national conservation list

species with habitats in areas affected by operations, by level of extinction risk.

Catatan Notes: Rata-rata penurunan limbah padat non B3 per unit produk tahun 2010 sebesar 5,58% dibanding tahun 2009.

The average reduction in non hazardous solid waste per unit product for 2010 is 5.58% relative to 2009.

Catatan Notes: Rata-rata penurunan limbah padat B3 per unit produk tahun 2010 sebesar 8,15% dibanding tahun 2009.

The average reduction in hazardous solid waste per unit product for 2010 is 8.15% relative to 2009.

Otomotif

Automotive

Otomotif

Automotive

Agribisnis

Agribusiness

Agribisnis

Agribusiness

Infrastruktur & Logistik

Infrastructure & Logistics

Teknologi Informasi

Information TechnologyTeknologi Informasi

Information Technology

Alat Berat & Pertambangan

Heavy Equipment & Mining

Alat Berat & Pertambangan

Heavy Equipment & Mining

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Salah satu program konservasi yang mulai

diberlakukan oleh PT Astra Agro Lestari Tbk sejak

tahun 2006 adalah program Nilai Konservasi Tinggi

(NKT). Konsep NKT berupaya mengintegrasikan

pemanfaatan hutan dengan isu konservasi

lingkungan, sosial dan kultur dalam suatu unit

pengelolaan yang bertujuan meminimalisasi

dampak negatif ekologi dan sosial di sektor

perkebunan. Sebagai perusahaan perkebunan

dengan konsep Sustainable Development, PT Astra

Agro Lestari Tbk mengaplikasikan pedoman NKT

untuk menjamin keberlanjutan bisnisnya. Sebelum

proses pengembangan kebun, dilakukan Survey

Kelayakan Lahan untuk memastikan kondisi lahan

yang akan dikelola, dilanjutkan dengan analisis

dan penetapan Kawasan Bernilai Konservasi Tinggi

yang disusun oleh perusahaan sebagai telaah lebih

lanjut terhadap keanekaragaman hayati yang harus

dipertahankan di dalam lokasi usaha.

One of the conservation programs that has been

conducted by PT Astra Agro Lestari Tbk since 2006

is the program of High Conservation Value (HCV).

The concept of HCV works to integrate forest

management with issues in conservation of the

environment, social and culture in a management

unit aimed at minimizing the negative ecological

and social impacts in the plantation sector.

As a plantation company operating under the

concept of Sustainable Development, PT Astra

Agro Lestari Tbk applies the HCV guidelines to

ensure the sustainability of its business. Before

initiating the process of plantation development,

a Land Feasibility Survey is completed to assess

the conditions of land to be managed, followed

by analysis and identification of HCV areas, which

is prepared by the company as a successive study

on biodiversity that must be conserved within the

business location.

Lingkungan, Keselamatan & Kesehatan KerjaEnvironment, Occupational Health and Safety

Grup Astra juga berkomitmen dalam program nilai konservasi tinggi.

The Astra Group is committed in the high conservation value.

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Program NKT mulai diterapkan di Astra Agro Lestari

Grup pada PT Karyanusa Eka Daya-Kalimantan

Timur, di mana penetapan dan identifikasi area NKT

dilakukan bekerjasama dengan pihak luar/konsultan

yaitu Borneo Ecology and Biodiversity Conservation

(BEBSiC) Samarinda dan reviewer dari World Wide

Fund (WWF-indonesia). Berdasarkan pengalaman

dan pengetahuan dari PT Karyanusa Eka Daya,

manajemen melakukan identifikasi dan penetapan

internal kawasan NKT di setiap perkebunan baru

maupun perkebunan yang sudah ada namun belum

melakukan program konservasi. Kriteria NKT yang

digunakan dibagi dalam 6 jenis kategori, yaitu NKT1:

Kawasan yang mempunyai nilai-nilai keanekaragaman

hayati yang penting secara global, regional dan lokal;

NKT2: Kawasan Bentang Alam yang Penting bagi

Dinamika Ekologi secara Alami; NKT3: Kawasan yang

mempunyai ekosistem yang langka, terancam atau

hampir punah; NKT 4: Kawasan yang Menyediakan

Jasa-Jasa Lingkungan Alami; NKT 5: Kawasan yang

sangat penting untuk memenuhi kebutuhan dasar

masyarakat lokal (misalnya pemenuhan kebutuhan

pokok, kesehatan); dan NKT 6: Kawasan yang sangat

penting untuk identitas budaya tradisional masyarakat

lokal (kawasan-kawasan budaya, ekologi, ekonomi,

agama yang penting).

Pada tahun 2010, kawasan yang dilakukan

konservasi mencakup wilayah Aceh, Kalimantan

Selatan, Kalimantan Timur, Kalimantan Tengah, dan

Sulawesi Barat. Pada kawasan-kawasan yang telah

ditentukan sebagai area konservasi, tidak dilakukan

pembukaan. Beberapa contoh keanekaragaman

hayati yang dilindungi dalam area NKT adalah

Burung Enggang (Bucero Rhinoceros) di areal NKT

PT Rimbunan Alam Sentosa (Sulawesi Tengah) dan

NKT PT Agro Menara Rahmat (Kalimantan Tengah),

rumpun pohon aren (Arenga Pinnata) di areal NKT

PT Karyanusa Eka Daya (Kalimantan Timur), Pohon

Ulin (E. Swagerii) di area konservasi PT Sukses

Tani Nusa Subur (Kalimantan Timur) dan Kuburan

yang dikeramatkan warga di area PT Borneo Indah

Marjaya (Kalimantan Timur).

The HCV program was implemented within

the Astra Agro Lestari Group specifically by PT

Karyanusa Eka Daya-East Kalimantan, in which

determination and identification of the HCV areas

is done in collaboration with external parties /

consultants, namely Borneo Ecology and Biodiversity

Conservation (BEBSiC) Samarinda and a reviewer

from the World Wide Fund (WWF-Indonesia). Based

on the experience and knowledge derived from PT

Karyanusa Eka Daya, management proceeded to

carry out internal identification and determination

of HCV areas in each new plantation as well as

existing plantations that have not developed/

enforced a conservation program. The HCV criteria

used are divided into 6 categories, which are

HCV1: Regions characterized by biodiversity values

that are significant globally, regionally and locally;

HCV2: Natural span of region which is important

to the Natural Ecological Dynamics; HCV3: Regions

containing ecosystems that are rare, threatened or

endangered; HCV4: Regions that provide natural

environmental services; HCV5: Regions which are

extremely important to the fulfillment of basic needs

of the local communities (eg subsistence, health);

and HCV6: Regions which are extremely important

as the traditional cultural identity of the local

communities (areas of cultural, ecological, economic

or religious significance.)

During 2010, areas which were affected by

conservation activities include Aceh, South

Kalimantan, East Kalimantan, Central Kalimantan

and West Sulawesi. In areas which were designated

as conservation areas, there was no land clearing

activities undertaken. A small sample of the

biodiversity under protection within the HCV areas

are the Enggang bird (Bucero Rhinoceros) found

within the HCV areas under PT Rimbunan Alam

Sentosa (Central Sulawesi) and PT Agro Menara

Rahmat (Central Kalimantan), clumps of palm

trees called Arenga Pinnata in the HCV area of PT

Karyanusa Eka Daya (West Kalimantan), Ulin trees

(E. Swagerii) in the conserved areas of PT Sukses

Tani Nusa Subur (West Kalimantan) and a sacred

burial grounds for the local community within

the premises of PT Borneo Indah Marjaya (East

Kalimantan).

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58 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Go Green With Astra (EN 26)

Sejalan dengan program konservasi lingkungan,

Astra juga telah mengupayakan berbagai program

penghijauan sebagai kontribusinya dalam

meningkatkan kualitas lingkungan hidup. Program

Go Green with Astra diselenggarakan untuk

meningkatkan kesadaran dalam pemeliharaan

lingkungan, khususnya mengurangi dampak

pemanasan global.

Grup Astra di wilayah Jakarta Utara bersinergi

membuat taman kota yang terletak di Jalan Yos

Sudarso, Sunter. Pembuatan taman kota ini sebagai

wujud nyata kontribusi Astra terhadap antisipasi

dampak pemanasan global sekaligus menyediakan

ruang terbuka yang dapat dimanfaatkan untuk

kegiatan jogging track, arena bermain umum,

dan penyegaran fisik bagi masyarakat sekitar.

Kontributor pada pembuatan Taman Astra

termasuk PT Astra International Tbk, PT Astra

Honda Motor (AHM) beserta Yayasan Astra Honda

Motor, PT Astra Daihatsu Motor, PT Toyota Astra

Go Green With Astra (EN 26)

In line with environmental conservation programs,

Astra has also initiated various green projects as

part of its contribution to improve the quality

of the environment. The ‘Go Green with Astra’

program was held to heighten awareness of

environmental preservation, particularly in reducing

the impact of global warming.

Furthermore, the Astra Group in North Jakarta in

a joint effort built a city park which is located on

Yos Sudarso Boulevard in Sunter. This city park

initiative is the manifestation of Astra’s contribution

to anticipate the impact of global warming while

simultaneously providing an open public space

that comprehensively offers a jogging track, public

playground and a center for physical relaxation

and rejuvenation for the surrounding community.

Contributors to the construction of Astra Park

include PT Astra International Tbk,

PT Astra Honda Motor as well as Astra Honda

EN 26 : Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.

Lingkungan, Keselamatan & Kesehatan KerjaEnvironment, Occupational Health and Safety

Taman Astra sebagai bentuk partisipasi dalam pengurangan efek gas rumah kaca.

Astra Park is our contribution in reducing the effects of green house gasses

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59Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Motor Foundation, PT Astra Daihatsu Motor,

PT Toyota Astra Motor, PT Toyota Motor

Manufacturing Indonesia, PT Serasi Autoraya,

PT Federal International Finance and PT GS Battery.

PT United Tractors Tbk launched the “United

Tractors for natuRE and Environmental

Sustainability” (UTREES) in April 2010. The program

highlighting the movement to plant Mangroves

was started in the area Angke Kapuk Forest, North

Jakarta and during 2010, and a total of 6,700

mangroves were planted in Jakarta, and many

more outside of the capital city.

Occupational Health and Safety (HS)As a responsible company, Astra pays significant

attention to occupational health and safety of

employees. This is incorporated into business

processes that are safe, comfortable and clean

(Green Process) as part of a Green Strategy that

is implemented in order to protect the safety and

comfort of employees in performing their work. This

ultimately provides good control against potential

losses arising from low operational efficiency.

Continued expansion of the Group throughout

2010, both from growth of goods and services

produced as well as addition of sites and

infrastructure, create an even greater responsibility

for managing Occupational Health and Safety

(K3) of employees. To support implementation

of systematic and focused HS programs in line

with AGC, Astra has formulated guidelines and

procedures governing the activities of employees at

designated locations based on respective authority,

the use of personal protective devices as well as

safety equipment for work processes as defined

for the entire Astra Group. These measures are

intended to reduce risks associated with workplace

accidents as well as irresponsible/inappropriate

use of equipment, property and facilities in the

manufacturing plants. Pursuant to SESR policies

2010, the established target is zero-workplace

incidents with emphasis on increasing awareness

Motor, PT Toyota Motor Manufacturing Indonesia,

PT Serasi Autoraya, PT Federal International Finance

dan PT GS Battery.

PT United Tractors Tbk meluncurkan program

“United Tractors for natuRE and Environmental

Sustainability” (UTREES) pada bulan April 2010.

Program gerakan penanaman bakau (mangrove) ini

dimulai di kawasan Hutan Angke Kapuk, Jakarta

Utara dan selama tahun 2010 telah tertanam

sejumlah 6.700 pohon bakau di Jakarta, dan

selebihnya di luar wilayah Jakarta.

Keselamatan dan Kesehatan Kerja (K3)Sebagai perusahaan yang bertanggung jawab, Astra

menaruh perhatian yang besar terhadap kesehatan

dan keselamatan kerja karyawan. Hal tersebut

terkandung dalam proses bisnis yang aman, nyaman

dan bersih (Green Process) sebagai bagian dari Green

Strategy yang dijalankan agar melindungi keamanan

serta kenyamanan karyawan dalam bekerja sehingga

pada akhirnya menekan potensi kerugian yang

diderita akibat penurunan efisiensi kerja.

Terus berkembangnya usaha Grup Astra sepanjang

tahun 2010, baik dari sisi pertumbuhan produksi

barang dan jasa maupun penambahan site dan

infrastruktur yang dikelola oleh Grup Astra, semakin

besar pula tanggung jawab dalam hal pengelolaan

Keselamatan dan Kesehatan Kerja (K3) karyawan.

Guna mendukung pelaksanaan K3 yang sistematis

dan terarah sesuai AGC, Astra telah merumuskan

pedoman dan prosedur kerja yang mengatur

keberadaan karyawan pada lokasi-lokasi tertentu

sesuai kewenangannya, pemakaian alat pelindung

diri serta penggunaan alat pengamanan dalam proses

kerja yang berlaku bagi seluruh Grup Astra. Hal

ini diharapkan dapat mengurangi risiko terjadinya

kecelakaan kerja sekaligus penggunaan peralatan,

properti dan fasilitas pabrik secara tidak bertanggung

jawab. Sesuai kebijakan SESR 2010, sasaran yang

ditetapkan adalah zero workplace incident dengan

penekanan pada peningkatan awareness dari seluruh

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60 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

of all parties involved and provision of safe facilities

for all employees. The data below provides an

illustration of workplace accidents within the Astra

Group during the year 2010. (LA 8)

Measurement of performance in Occupational

Safety and Health is carried out with a main

parameter being the number workplace accidents

at Astra Group installations. During 2010, there

were 10 fatal accidents, 102 severe accidents and

343 minor accidents, as well as 16 fire incidents.

The recorded cases of accidents decreased by

43% from those incurred throughout 2009.

This supports seeing AGC implementation as

strengthened.

In line with the corporate policy 2010, Astra’s

OHS programs place much emphasis on employee

awareness of occupational safety and health.

Generally, about 90% of accidents are caused

by unsafe behavior (unsafe action). Therefore,

numerous programs are related to Behavior

Based Safety (BBS), where communication of

observations of dangerous behaviors by employees

pihak yang terlibat dan penyediaan fasilitas yang

aman bagi karyawan. Berikut adalah gambaran

kecelakaan kerja di Grup Astra selama 2010. (LA 8)

Grafik Graph 18

Kecelakaan Kerja

Accident Table

(LA 7)

Pengukuran kinerja Keselamatan dan Kesehatan

Kerja dilakukan dalam parameter kasus kecelakaan

kerja di dalam instalasi Grup Astra. Sepanjang

tahun 2010, tercatat kasus kecelakaan fatal yang

menyebabkan meninggal sejumlah 10 korban,

kecelakaan berat sejumlah 102 korban, kecelakaan

ringan sejumlah 343 korban dan kebakaran

sejumlah 16 korban. Dari jumlah tersebut, dapat

disimpulkan bahwa untuk tahun 2010, jumlah

kasus kecelakaan yang tercatat menurun sebesar

43% dari tahun 2009. Hal ini menunjukkan

semakin kuatnya implementasi AGC di tempat

kerja tersebut.

Sesuai dengan corporate policy 2010, program

K3 di grup Astra banyak menekankan pada

kesadaran karyawan akan aspek keselamatan

dan kesehatan kerja. Secara teoritis, sekitar 90%

kecelakaan disebabkan karena perilaku yang tidak

aman (unsafe action). Sehingga berbagai program

yang diterapkan berlandaskan Behaviour Based

Safety (BBS), dimana observasi terhadap perilaku

Lingkungan, Keselamatan & Kesehatan KerjaEnvironment, Occupational Health and Safety

2 10

155

102

632

343

42

16

Kecelakaan Fatal

Fatal Accident

Kecelakaan Berat

Serious Accident

Kecelakaan Ringan

Light Accident

Kebakaran

Wildfire

2009

2010

LA 7 : Rates of injury, occupational diseases, lost days, and absenteeism, and number of work related fatalities by region.

LA 8 : Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.

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is constantly prioritized in order to build awareness

of employees against harmful acts committed

by colleagues. (LA 8)

In practice, applied programs greatly differ

according to risk assessments performed for each

installation. One program that has been effectively

followed through by PT Pamapersada Nusantara is

fatigue management, which is promoted by

PT Pamapersada Nusantara in parallel with its

Safety Improvement in its Mining program. Under

this program, various control mechanisms are

applied on all operators and employees who are

prone to suffer fatigue. One important step in

fatigue control that is also in line with the spirit

of BBS is a socialization program that has been

intensively carried out directly with employees

as well as employees’ families so as to achieve

extensive and in-depth understanding on the

potential hazards as well as control measures for

fatigue. Further, fatigue tests are performed by

doctors / paramedics before the start of each shift,

and test results are analyzed to determine the

operators’ levels of fatigue. The results also serve

as the basis for follow-up treatment for employees

suffering from fatigue, with recommendations

that can range from permission for rest or a

rejuvenation period to other medical action.

berbahaya oleh karyawan sangat ditekankan

sehingga tercipta kesadaran para karyawan

terhadap tindakan berbahaya yang dilakukan

sendiri dan oleh rekan kerja. (LA 8)

Pada prakteknya, program yang dilakukan sangat

bervariasi sesuai risk assessment yang dilakukan

pada masing-masing instalasi. Salah satu program

yang telah efektif dilakukan oleh PT Pamapersada

Nusantara adalah manajemen fatigue, yang

selaras digalakkan oleh PT Pamapersada Nusantara

bersamaan dengan program Safety Improvement

in Mining. Dalam program ini, dilakukan berbagai

mekanisme kontrol terhadap operator dan

karyawan yang berpotensi terkena fatigue. Salah

satu langkah penting penanggulangan fatigue

sesuai dengan semangat BBS adalah program

sosialisasi yang terus menerus dilakukan, baik

kepada karyawan maupun keluarga karyawan

agar pemahaman mengenai bahaya serta cara-

cara penanggulangannya dapat dipahami secara

luas. Selain itu juga dilakukan tes fatigue oleh

dokter/paramedis sebelum dimulai waktu kerja,

yang mana hasil tes kemudian dianalisis untuk

menentukan kadar fatigue operator. Berdasarkan

hasil tes akan dilakukan tindakan lebih lanjut bagi

karyawan yang menderita fatigue, baik berupa

ijin istirahat, penyegaran ataupun tindakan medis

lainnya.

Sebagai perusahaan yang bertanggung

jawab, Astra menaruh perhatian yang besar terhadap kesehatan

dan keselamatan kerja karyawan.

As a responsible company, Astra pays

significant attention to occupational health and

safety of employees.

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Astra Mencari Bakat untuk mewadahi potensi karyawan Astra di bidang seni dan budaya.

“Astra Mencari Bakat” encourages potentials of Astra employees in arts and culture.

Employees

Karyawan

Bagi Astra karyawan adalah bagian yang tidak

terlepaskan dari keberhasilan usaha yang

berkelanjutan, dan karenanya, kesejahteraan

karyawan senantiasa menjadi prioritas utama bagi

perusahaan agar terpenuhi hak-hak karyawan,

terutama dalam hal pengembangan kompetensi,

pembentukan karakter dan kesejahteraan. (4.15)

Membangun Winning Team melalui Budaya PembelajaranPengelolaan dan pengembangan sumber daya

manusia dilakukan dengan struktur dan fokus

yang terarah untuk membangun winning team

yang mampu menopang pertumbuhan perusahaan

secara berkesinambungan. Sistem pembelajaran

dan peningkatan kompetensi berperan sangat

kuat dalam hal ini dan berfungsi menyetarakan

At Astra, employees are not an expendable element

to its continued business success. Therefore, the

overall welfare of its employees is a top priority,

as it constantly strives to meet employee rights,

especially in relation to building competence,

character and welfare. (4.15)

Building a Winning Team through the Culture of LearningHuman resource management and development

is undertaken with well-directed structure and

focus in order to nurture a winning team capable

of supporting Company growth in a sustainable

manner. The system is designed to promote

learning and competency improvement and plays

a vital role in this matter by functioning to align

4.15 : Basis for identification and selection of stakeholders with whom to engage.HR 8 : Percentage of security personnel trained in the organization’s policies or

procedures concerning aspects of human rights that are relevant to operations.

LA 10 : Average hours of training per year per employee by employee category.

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Astra First Line Management Program• (AFMP)

untuk karyawan calon penyelia/supervisor,

Astra Middle Management Program• (AMMP)

untuk karyawan calon middle-manager,

Astra General Management Program• (AGMP)

untuk karyawan calon General Manager

Program pelatihan juga diselenggarakan di luar

AMDI dan ADC, antara lain terkait pelayanan

pelanggan demi peningkatan produktivitas dan

inovasi kerja, serta training yang diperuntukkan

safety officer dan pertolongan pertama untuk

pendalaman aspek lingkungan, kesehatan dan

keselamatan kerja (LK3). Sementara itu untuk

petugas security Astra juga melakukan pelatihan

Customer Service guna meningkatkan pelayanan.

(HR 8) (LA 10)

pengetahuan dan keterampilan sumber daya

manusia baik di tingkat individu, tim, departemen,

maupun perusahaan untuk menghadapi tantangan

perkembangan teknologi dan persaingan yang

semakin tinggi.

Secara formal, Astra mendukung terciptanya

budaya pembelajaran yang kondusif. Melalui

Astra Management Development Institute (AMDI)

dan Astra Development Center (ADC), berbagai

program-program pelatihan kepemimpinan

dan pengembangan karir dirancang dan

diselenggarakan secara sistematis dan terarah.

Program untuk mencetak para manajer yang

kompeten demi menjamin keberlangsungan roda

kepemimpinan di Astra terbagi dalam tahapan

sebagai berikut:

Astra Basic Management Program• (ABMP) untuk

para karyawan di tingkat staff,

• AstraFirstLineManagementProgram(AFMP)for

supervisor candidates,

• AstraMiddleManagementProgram(AMMP)for

middle-manager candidates

• AstraGeneralManagementProgram(AGMP)for

General Manager candidates

Training programs are also undertaken outside of

AMDI and ADC, among others those related to

customer service with the objective of improving

productivity and work innovation, as well as

dedicated training for safety officers and first aid in

relation to improvement of environmental, health

and safety (EHS) capabilities. Furthermore, Astra

also provides customer service training for security

guards in order to enhance services. (HR 8) (LA 10)

employee knowledge and skills as individuals and

in teams, This is done at the departmental and

Company levels in order to be better prepared in

facing the challenges of technological advances

and increasingly intensive competition.

Officially, Astra supports the cultivation of a

conducive learning culture. Through the Astra

Management Development Institute (AMDI) and

Astra Development Center (ADC), an extensive

range of training programs focused on leadership

and career development are designed and carried

out with a systematic direction. The programs serve

to shape competent managers and will supply

a continuous stream of future leaders for Astra.

These programs are divided into the following

stages:

• AstraBasicManagementProgram(ABMP)for

staff level employees,

Untuk menjamin hubungan kerja yang sehat dan pemenuhan kewajiban dan hak pekerja, Astra senantiasa membina komunikasi dua-arah antara manajemen dan karyawan.

To ensure a healthy working relationship and fulfillment of obligations and rights of workers, Astra consistently maintains two-way communication between management and employees.

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Supporting worker rights to optimize welfareAstra demands strict implementation of EHS

programs in the workplace as necessary measures

to ensure the health and safety of all employees.

To promote an ideal level of corporate security and

comfort in the work areas, all Astra companies

are staffed with EHS personnel with respective

duties and responsibilities for managing EHS

issues, including coordinating committees,

departments and special divisions with varying

numbers and scopes of authority according to

existing requirements. EHS officers are assigned to

carry out inspections, provide input and introduce

improvements to address EHS issues. To encourage

drive and awareness on EHS, Astra regularly

celebrates OHS month. (LA 6, 8, 9)

To ensure a healthy working relationship

and fulfillment of obligations and rights of

workers, Astra consistently maintains two-way

communication between management and

employees. Officially, this is facilitated through

Bipartite Forums conducted by monthly meetings.

Astra has a workers’ union, namely Astra

International Employees Association (Ikasi) which

is currently chaired by Mr. Zakky Dharmawan

Putra. The union serves as the collective voice

of employees as well as facilitator in delivering

aspirations and rights of employees. The Bipartite

Forums are expected to maintain the comfort of

employees and create discipline and positive work

ethics, so that employees are motivated to achieve

optimal performance. (LA 4) (HR 5) (4.4)

Employees receive remuneration and bonuses

based on their performance over a period of one

year as well as applicable labor regulations in the

different regions. Astra enacts policies that are

founded on equal employment opportunities.

Equal opportunity is provided without differences

in terms of seniority, gender, ethnicity, religion,

race or other groups. The Company maintains

KaryawanEmployees

4.4 : Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.

HR 5 : Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights.

LA 4 : Percentage of employees covered by collective bargaining agreements.

LA 6 : Percentage of total workforce LA 8 : Education, training, counseling, prevention, and risk-control programs

in place to assist workforce members, their families, or community members regarding serious diseases.

LA 9 : Health and safety topics covered in formal agreements with trade unions.

Pemenuhan hak-hak pekerja demi kesejahteraan yang maksimalAstra menuntut penerapan program LK3 yang ketat

di area kerja sebagai langkah menjamin kesehatan

dan keselamatan karyawan. Untuk menunjang

tingkat keamanan dan kenyamanan dalam bekerja,

seluruh perusahaan Astra dilengkapi dengan

perangkat LK3 yang bertanggung jawab mengelola

permasalahan LK3, termasuk komite, departemen

maupun divisi khusus yang tingkatan, jumlah serta

cakupan wewenangnya bervariasi sesuai kebutuhan

yang ada. Petugas LK3 bertugas melakukan inspeksi,

memberikan masukan dan melakukan perbaikan

terkait isu-isu LK3. Untuk mendorong semangat dan

kesadaran mengenai LK3, Astra menyelenggarakan

peringatan bulan K3 yang diadakan secara reguler.

(LA 6, 8, 9)

Untuk menjamin hubungan kerja yang sehat dan

pemenuhan kewajiban dan hak pekerja, Astra

senantiasa membina komunikasi dua-arah antara

manajemen dan karyawan. Secara resmi hal ini

difasilitasi melalui Forum Bipartit yang dilakukan

dengan pertemuan bulanan. Astra memiliki ikatan

karyawan, yaitu Ikatan Karyawan Astra International

(Ikasi) yang saat ini dipimpin oleh Bapak Zakky

Dharmawan Putra, sebagai suara kolektif karyawan

perusahaan sekaligus wadah dalam menyampaikan

aspirasi dan hak-hak karyawan dalam forum

tersebut. Melalui forum bipartit diharapkan dapat

terpelihara ketenangan dan kenyamanan karyawan

dan mewujudkan disiplin dan etos kerja yang

positif sehingga karyawan dapat termotivasi untuk

mendorong percapaian produktivitas kinerja yang

optimal. (LA 4) (HR 5) (4.4)

Karyawan mendapatkan remunerasi dan bonus

berdasarkan pencapaian kinerja mereka selama

satu tahun serta peraturan ketenagakerjaan di

masing-masing daerah. Astra memberlakukan

kebijakan kerja yang berlandasan equal

opportunities. Kesempatan sama juga diberikan

tanpa adanya perbedaan senioritas, gender,

suku, agama, ras dan antargolongan. Perusahaan

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memiliki kebijakan yang terdokumentasi dengan

baik dan selaras dengan kerangka regulasi dan

perundangan yang berlaku. Atas dasar ini, Astra

tidak mempekerjakan pekerja di bawah umur dan

berupaya terus menghormati hak asasi manusia

secara universal, serta hak dan kewajiban dasar

karyawan berdasarkan peraturan yang ditetapkan.

(EC 5) (HR 4, 5, 6, 7) (LA 12, 13, 14)

Hak karyawan sebagai individu juga dihormati,

dan Astra terus berupaya merangkul karyawan

dan keluarganya dalam ikatan kekeluargaan

besar Astra yang erat. Family Day diselenggarakan

setiap tahunnya sebagai event dimana Perusahaan

memberi kesempatan bagi para karyawan dan

keluarganya untuk saling berkumpul dan mengenal

satu sama lain dalam suasana suka cita. Pada tahun

2010, Family Day diselenggarakan di Dunia Fantasi,

Taman Impian Jaya Ancol.

Perusahaan secara khusus memberi penghormatan

dan apresiasi bagi para karyawan atas pengabdian,

dedikasi dan kerja keras mereka yang turut berperan

mendorong kesuksesan Perusahaan. Penghargaan

khusus diberikan bagi mereka yang telah berkarya

bersama Astra sesuai dengan masa kerja selama 10, 20

dan 25 tahun. Astra juga memberikan penghargaan

kepada karyawan teladan yang dinilai paling

berdedikasi kepada Perusahaan, yang diberikan setiap

tahun bertepatan dengan perayaan HUT Astra. (LA 11)

Untuk memberikan penghargaan bagi seluruh

karyawan Astra dalam memberikan masukan dan

melakukan inovasi bagi perkembangan perusahaan.

Astra menyelenggarakan INNOVASTRA. Acara ini

bertujuan mengembangkan budaya inovasi bagi

seluruh anggota Grup Astra yang beroperasi di

seluruh Indonesia. Pada tahun 2010, Innovastra

memasuki tahun ke-26 dan bertema Think Creative

Deliver More.

policies that are well-documented and consistent

with regulatory frameworks and the law. On this

basis, Astra does not hire underaged workers and

respects universal human rights and basic employee

rights and obligations under the rules set forth.

(EC 5) (HR 4, 5, 6, 7) (LA 12, 13, 14)

The rights of individual employees are also

respected, and Astra continues to embrace

employees and their families in a tight bond

of a large Astra family. Family Day is held each

year as an event where the Company provides

opportunities for employees and their families to

happily get together and get acquainted. In 2010,

Family Day was held at popular family recreational

spot Dunia Fantasi, Taman Impian Jaya Ancol.

The Company especially presents recognition and

appreciation to employees for their devotion,

dedication and hard work which contributed

to overall success. Special awards are given to

those who have been working with outstanding

dedication over periods of employment at Astra

of 10, 20 and 25 years. Astra also provides

recognition to an exemplary employee who is

considered most dedicated to the Company. This is

presented annually coinciding with the Company’s

Anniversary celebration. (LA 11)

To provide appreciation to all employees at

Astra for providing input and innovation for

the development of the Company, Astra holds

INNOVASTRA. This event is aimed at developing

an innovation culture for all members of the Astra

Group operating throughout Indonesia. In 2010,

Innovastra entered its 26th year and took the

theme Think Creative Deliver More.

EC 5 : Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation.

HR 4 : Total number of incidents of discrimination and actions taken.HR 5 : Operations identified in which the right to exercise freedom of

association and collective bargaining may be at significant risk, and actions taken to support these rights.

HR 6 : Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor.

HR 7 : Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor.

LA 11 : Programs for skills management and lifelong learning LA 12 : Percentage of employees receiving regular performance and career

development reviews.LA 13 : Composition of governance bodies and breakdown of employees per

category according to gender, age group, minority group membership, and other indicators of diversity.

LA 14 : Ratio of basic salary of men to women by employee category.

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Dalam rangka mengapresiasi karyawan Grup

Astra di seluruh Indonesia, yang memiliki bakat di

bidang kesenian, seperti musik, tari, beladiri dan

seni pertunjukan lainnya, Astra menyelenggarakan

ajang Astra Mencari Bakat (AMB). Acara ini

mendapatkan sambutan luar biasa dari karyawan

Grup Astra, terbukti bahwa 266 kontestan dari

seluruh Indonesia yang mengikuti ajang ini.

Upaya lain untuk memfasilitasi aktualisasi

kesejahteraan karyawan dari dan untuk para

karyawan sendiri adalah Koperasi Astra. Dengan

pendanaan yang berasal dari para karyawan,

pengelolaan Koperasi Astra ditangani secara

independen oleh perwakilan karyawan dengan tujuan

memberi berbagai kemudahan bagi kesejahteraan

hidup dengan fasilitas berupa pinjaman jangka

pendek, pinjaman renovasi rumah, bantuan untuk

situasi darurat dan beasiswa pendidikan anak.

As a form of appreciation to employees of Astra

Group across Indonesia who possess talents in

the arts, such as music, dance, martial arts, Astra

organized “Astra Mencari Bakat (AMB)”. The event

received a spectacular response from employees

across Astra Group, as proven by the 266

contestants from all over Indonesia participating in

the event.

Another effort to facilitate the actualization of

employees’ welfare from the employees themselves

is the Astra Cooperative. With funding from

the employees, the Cooperative is managed

independently by employee representatives with

the aim of giving various convenient facilities

to support various employee needs, in the form

of short-term loans, home improvement loans,

emergency aid and scholarships for children’s

education.

KaryawanEmployees

Family day sebagai sarana

mempererat rasa kekeluargaan

antar karyawan Astra.

Family Day facilitates closer

bonds among Astra employees.

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Kepedulian Astra terhadap karyawan tidak berakhir

ketika habis masa pengabdian karyawan pada

Perusahaan, namun berlanjut hingga memasuki

masa pensiun. Selain memberi uang pensiun, Astra

juga membekali karyawan dengan pengarahan dan

pelatihan paska pensiun untuk membantu transisi

karyawan memasuki masa pensiun. Untuk keperluan

ini, didirikan yayasan khusus yakni Yayasan Dana

Pensiun Astra yang bertanggung jawab menyusun

materi program yang unggul dalam cakupan serta

komponen agar dihasilkan kelancaran persiapan

karyawan dalam menghadapi dan menjalani masa

pensiun. Peserta mendapat pembinaan dari segi

finansial, mental/psikologis, fisik/jasmani, serta

tips membentuk pola pikir yang positif dalam

menyongsong perubahan yang dihadapi. Penilaian

peserta juga dilakukan oleh biro psikologi terpercaya

untuk mengukur secara objektif dan terarah segala

minat serta profil pribadi peserta sehingga dapat

ditentukan alternatif pillihan aktivitas yang tepat untuk

ditekuni setelah memasuki masa pensiun. (LA 3, LA 11,

EC 3)

Gambaran Persebaran Karyawan Grup Astra (LA 1, 13)Employee Profile of Astra Group

Astra’s care for employees does not end with

termination of their service to the Company, but

continues into the time of retirement. In addition

to offering pensions, Astra also provides employees

with post-retirement guidance and training to

assist employees for making the transition into

retirement. For this purpose, Astra established

a dedicated foundation, namely Yayasan Dana

Pensiun Astra (Astra Pension Fund Foundation),

which is responsible for organizing high quality

program materials and components for smooth

transition by employees in facing and starting

a new life after retirement. The participants

receive guidance to manage financial, mental/

psychological, physical concerns and get tips to

form a positive mindset in embracing impending

changes. Assessments of participants are also

made by a trusted psychological organization

to objectively and accurately measure personal

interests and profile of participants in order to

determine choices of appropriate post-retirement

engagement. (LA 3, LA 11, EC 3)

EC 3 : Coverage of the organization’s defined benefit plan obligations.LA 1 : Total workforce by employment type, employment contract, and

region.LA 3 : Benefits provided to full-time employees that are not provided to

temporary or part-time employees, by major operations.

LA 11 : Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.

LA 13 : Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity.

Grafik Graph 19Berdasarkan Jenis StatusBased on Status

179

38,072

106,903

KontrakContract

PermanenPermanent

EkspatriatExpatriate

Grafik Graph 20Berdasarkan Jenis KelaminBased on Gender

WanitaFemale

PriaMale

12,747

132,407

Grafik Graph 21Berdasarkan Usia Based on Age

18-25 26-35 36-45

46-55 >55

247

46,273

9,154

31,093

58,378

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Customer Service sebagai lini depan mewujudkan kepuasan pelanggan.

Customer Service is the frontliner in creating customer satisfaction.

Customer

Pelanggan

Grup Astra telah menjalankan bisnisnya dan

menyentuh berbagai aspek kehidupan masyarakat

Indonesia melalui 6 bidang usaha yang digelutinya.

Karenanya Astra berhadapan dengan karakteristik

pelanggan di setiap segmen usaha yang berbeda-

beda sesuai dengan jenis industrinya serta lokasi

keberadaannya yang tersebar di seluruh nusantara

dan bahkan di luar negeri. (2.7)

Pelanggan alat-alat berat, pertambangan dan

agribisnis sebagian besar adalah perusahaan dari

berbagai sektor industri. Sedangkan pelanggan

perusahaan jasa teknologi informasi merupakan

perusahaan komersial. Usaha yang bergerak di sektor

The Astra Group has conducted its businesses

and has touched a wide spectrum of lives

and communities across Indonesia with the

operations of its 6 business lines. As a result,

Astra continuously faces different customer

characteristics in each business segment, unique to

industries as well as to locations, both across the

nation and even in foreign lands. (2.7)

Customers in heavy equipment, mining and

agribusiness segments are mostly corporate clients

from various industries. Meanwhile, customers

of information technology services comprise

commercial businesses. In general, companies

2.7 : Markets served.4.15 : Basis for identification and selection of stakeholders with whom to

engage.

PR 6 : Programs for adherence to laws, standards, and voluntary codes related to marketing communications.

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kepentingan pelanggan. Oleh karenanya, Astra

senantiasa menerapkan kebijakan, prosedur dan

proses internal yang sesuai terhadap peraturan

perundangan berkenaan dengan standar produk,

termasuk UU Perlindungan Konsumen – UU No 8

tahun 1999, termasuk dalam program promosi dan

pemasaran. (PR 6)

Standar Produk Faktor keselamatan merupakan suatu elemen yang

senantiasa menjadi fokus utama Grup Astra dan

telah diturutsertakan sebagai bagian dari paket

pelayanan komprehensif yang menyertai setiap

produk Astra yang dihasilkan. Standar keselamatan

pada setiap barang ataupun jasa dimana nama

Astra melekat diterapkan secara ketat sehingga

penggunaanya tidak menimbulkan bahaya atau

kerugian bagi konsumen baik secara jasmani

maupun rohani. Kontrol serupa tidak hanya berlaku

bisnis infrastruktur, otomotif dan jasa keuangan pada

umumnya melayani pelanggan yang secara langsung

merupakan konsumen individu pengguna (end user).

Keutamaan akan pelayanan yang sempurna yang

dipersembahkan kepada pelanggan telah melekat

sangat erat dalam budaya yang senantiasa dipupuk

di lingkungan Grup Astra. Berlandaskan pada

semangat untuk “Memberikan pelayanan yang

terbaik kepada pelanggan” yang terkandung

dalam Catur Dharma, standar pelayanan yang

diberikan secara terus menerus diukur terhadap

prinsip Quality, Cost, Delivery, Safety, Moral, dan

Environment (QCDSME). Motto Astra “Enterprise

At Your Service” juga turut mendorong seluruh

insan Astra untuk berlomba dalam melayani setiap

konsumen Astra dengan lebih baik. (4.15)

Salah satu aspek terpenting dalam paket

pelayanan yang secara komprehensif diberikan

adalah unsur perlindungan akan hak dan

As such, Astra constantly enforces implementation

of internal policies, procedures and processes

that comply with the statutory regulations related

to product standards, including the Consumer

Protection Act No. 8 of 1999, which is applicable

to company promotional and marketing programs.

(PR 6)

Product StandardsSafety is a factor that has remained as a

primary focus for the Astra Group and has been

incorporated as a component in the comprehensive

service package that accompanies every Astra

product. Safety standards are strictly applied on

goods and services carrying the Astra name so

that their ensuing usage will produce neither

physical nor psychological danger or harm to the

consumers. Such controls apply not only to the

end products but has also been synchronized to

engaged in the infrastructure business, automotive

sector and financial services serve individual

consumers who are directly end users.

The supremacy of excellent service offered to

customers has been deeply embedded in a

culture that is consistently nurtured within the

Astra Group. Based on the spirit to “Provide the

best service to customers” as included within

Catur Dharma, the standard of service delivery

is constantly measured against the principles

of Quality, Cost, Delivery, Safety, Moral, and

Environment (QCDSME). Astra’s motto “Enterprise

At Your Service” also helps to encourage all

members of the Astra family to compete against

each other in serving each and every Astra

customer even better. (4.15)

One of the most important aspects in its

comprehensive service package offerings is the

protection of rights and interests of all customers.

Motto Astra “Enterprise At Your Service” mendorong seluruh insan Astra dalam melayani setiap konsumen Astra dengan lebih baik.

Astra’s motto “Enterprise At Your Service” encourages all members of the Astra family to serve each and every Astra customer even better.

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pada end product namun juga telah disetarakan

sejak proses awal produksi yang tercermin dari

penggunaan bahan baku dan proses yang ramah

lingkungan (cleaner production) dimana bahan

beracun dan berbahaya wajib diminimalisasi dari

proses pembuatan produk. Astra percaya bahwa

melalui proses yang berkelanjutan tersebut,

kontribusinya dapat dioptimalisasikan dengan

memberikan perlindungan yang komplit bagi

konsumen pengguna produk dan jasa sekaligus

menjaga kualitas lingkungan hidup yang lebih baik

bagi seluruh masyarakat umum.

Dalam aplikasinya, pada bisnis usaha produk-

produk alat berat, Astra sepenuhnya menyadari

pentingnya pemenuhan ketentuan aspek LK3

sebagai tuntutan utama konsumennya yang

terdiri dari perusahaan pertambangan besar.

Mengingat potensi kecelakaan kerja yang cukup

tinggi di sektor pertambangan, Astra senantiasa

mengedepankan perhatian pada standar yang

tanpa kompromi, terutama standar desain proses

yang diterapkan oleh pabrikan alat-alat berat.

(PR 2) (EN 6)

Memberikan informasi dan pendidikan kepada konsumen (PR 3)

Astra juga menyadari kewajibannya dalam menjaga

keselamatan terkait fungsi serta penggunaan

setiap produk yang diproduksi dan didistribusikan

ke konsumen. Hal tersebut mencakup penyediaan

informasi yang akurat dan jelas tentang

karakteristik produk maupun informasi yang

mengarah pada tata cara penggunaan produk

yang benar dengan tujuan memberi pendidikan

yang komprehensif dan menyeluruh, sehingga

konsumen dapat memperoleh nilai guna produk

secara maksimum.

the initial production process, as is reflected from

the use of environmentally-friendly raw materials

and processes (cleaner production) wherein all

toxic and hazardous materials must be reduced

to a minimum from the overall manufacturing

process. Astra believes that through this continuous

process, the contribution can be maximized by

presenting complete protection for consumers

while preserving the quality of the environment for

the benefit of the general public.

Astra is fully aware of the importance of

compliance with EHS especially in the heavy

equipment business as a primary demand

of customers, who are mostly large mining

companies. Given that the potential for workplace

accidents is significantly high in the mining sector,

Astra prioritizes attention to uncompromising

standards, particularly process design standards as

applied by manufacturers of heavy equipment.

(PR 2) (EN 6)

Providing information and education to consumers (PR 3)

Astra is also aware of obligations to maintain

safety as related to the functioning and use of

each product manufactured and distributed to

consumers. These include providing accurate and

clear information on the products’ characteristics

as well as information that serves as guidelines

on the correct procedure for product use with the

objective of giving comprehensive education, thus

allowing consumers to obtain maximum value from

the products.

PelangganCustomer

PR 2 : Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes.

PR 3 : Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.

EN 6 : Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives.

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To support extensive distribution of information to

consumers and the general public, Astra upholds

optimal implementation of transparency. To ensure

broad and convenient access by consumers, the

information is conveyed proportionally in oral and

written forms using various media and directly

included in product packaging. Furthermore,

education for consumers is provided through the

product knowledge program, including capturing

consumer attention and involvement in events such

as seminars, exhibitions and training as well as

publication of manuals that enable dissemination

of information and discussions in a more in-depth

and detailed approach.

In 2010, one of the consumer and public education

programs held was the Safety Riding Program

sponsored by PT Astra Honda Motor. This program

aimed to train and provide information to users of

Honda motorcycles on how to ride their vehicles

Dalam mekanisme penyebaran informasi kepada

konsumen dan juga publik secara lebih luas, Astra

menjunjung tinggi penerapan prinsip transparansi

secara optimal. Untuk menjamin akses yang luas

dan mudah dijangkau oleh konsumen, informasi

disampaikan secara proporsional baik dalam

bentuk lisan dan tulisan melalui berbagai media,

serta dicantumkan secara langsung dalam kemasan

produk. Selanjutnya pendidikan untuk konsumen

diwujudkan melalui program product knowledge,

termasuk menjaring atensi dan keterlibatan

konsumen dalam ajang seminar, pameran dan

pelatihan serta penerbitan buku manual yang

memungkinkan pemberian informasi juga diskusi

yang lebih mendalam dan terinci.

Pada tahun 2010, salah satu program pendidikan

konsumen dan publik yang diselenggarakan adalah

Program Safety Riding yang dilakukan oleh

PT Astra Honda Motor. Program ini melatih dan

memberikan informasi kepada pengguna sepeda

Program safety riding untuk

para pengguna sepeda motor.

Safety riding program for motorcycle

users.

Program uji emisi gratis

untuk pengguna kendaraan roda

empat.

Free emissions testing program

for car users.

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motor Honda mengenai bagaimana mengendarai

sepeda motor dengan aman. Untuk penyebaran

manfaat yang lebih luas kepada masyarakat,

program ini juga dilaksanakan untuk anak-anak

sekolah, melalui program Safety Riding Goes to

School dan pengintegrasian materi safety riding

di dalam kurikulum sekolah. Program serupa juga

telah diadakan oleh Garda Oto yang mewujudkan

kepeduliannya pada keselamatan pelanggan di

jalan raya dengan mengkampanyekan aman di

jalan raya lewat acara Always Drive Safe: Daddy’s

Day Care with Garda Oto yang dihadiri oleh 80

keluarga atau sekitar 250 orang.

Sementara untuk merangkul konsumen dalam

gerakan perlindungan lingkungan, khususnya

mengurangi efek pemanasan global, AstraWorld

secara berkala menyelenggarakan uji emisi gratis

melalui program “AstraWorld, Saves Our World”

sebagai langkah pendidikan bagi pelanggan

pengguna mobil. Pada tahun 2010, Save Our

World diadakan sebanyak 60 kali di beberapa kota

besar di Indonesia, termasuk di wilayah DKI Jakarta,

Sumatera, Jawa Tegah, Jawa Timur, Jawa Barat,

dan Bali, dengan keseluruhan 9.448 peserta.

Sebagai upaya untuk lebih memperkenalkan

seluruh jajaran produk Astra secara lebih

mendalam (sekaligus bentuk apresiasi kepada

konsumen), maka telah digelar acara bertajuk

Jelajah Dunia Astra (JDA) di Taman Buah Mekar

Sari, Cileungsi pada tanggal 23-24 Oktober 2010.

Dalam acara ini, dilakukan pameran semua produk

Astra, baik dalam bentuk barang maupun jasa

yang telah melekat dalam kehidupan masyarakat

Indonesia sehari-hari.

Komunikasi dan Layanan Pelanggan (PR 5)

Astra senantiasa mendorong setiap pelanggan

untuk dapat secara aktif memberikan masukan,

saran dan pengaduan, sekaligus sebagai bagian

dari layanan purna jual yang diberikan kepada

setiap konsumen Astra. Untuk memfasilitasi

kemudahan penyampaian umpan balik tersebut,

telah disediakan berbagai media komunikasi

yang mudah dijangkau, termasuk email, telepon,

website, sms, faksimili dan surat.

safely. For an expanded range of beneficiaries, the

program was also carried out with school children

as the audience, through the Safety Riding Goes

to School program and integration of the safety

riding materials into the academic curriculum. A

similar program was also initiated by Garda Oto

highlighting care and concern for customer safety

with a campaign advocating safety on the roads

through the event, Always Drive Safe: Daddy’s Day

Care with Garda Oto, which was attended by 80

families, approximately 250 people.

Meanwhile to encourage consumers to embrace

environmental protection, particularly to reduce

the effects of global warming, AstraWorld holds

periodic free emission tests under the program

“AstraWorld, Saves Our World” as a measure to

educate car-using customers. During 2010, Save

Our World was held as many as 60 times in several

major cities across Indonesia, including in Jakarta,

Sumatra, Central Java, East Java, West Java and

Bali, with a total of 9,448 participants.

In an effort to showcase and further familiarize

the entire range of Astra products (also a gesture

of appreciation to consumers), Astra held Explore

the World of Astra in a prominent agribusiness

recreation spot Mekar Sari, Cileungsi on October

23–24, 2010. For this event, there was an

exhibition of all Astra products, both tangible

products as well as services that have become

integral elements in the normal day-to-day life of

the Indonesian people.

Communication and Service to Customers (PR 5)

Astra constantly encourages customers to be

able to actively provide input, suggestions and

complaints, and simultaneously a part of after

sales service provided to each Astra consumer. To

facilitate easy delivery of feedback, Astra provides

easy access to a wide variety of media, including

email, telephone, website, sms, fax and mail.

PelangganCustomer

PR 5 : Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.

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Contohnya, dalam kasus Kelompok Honda

Motor, yang memiliki Honda Care Center sebagai

wadah agar konsumen dapat dengan mudah

menyampaikan keluhan dan mendapatkan

berbagai jenis informasi. Kemudian di bidang

roda 4, AstraWorld yang berfungsi menangani

layanan purna jual bagi produk-produk Astra telah

menawarkan layanan bantuan darurat 24 jam

melalui AstraWorld Emergency Roadside Assistance

(ERA). Sedangkan AUTO 2000 dengan slogan

“Urusan Toyota Jadi Mudah” juga telah memiliki

reputasi yang baik dalam hal pelayanan terdepan

kepada pelanggan.

An example is the case of Honda Motor Group,

with its Honda Care Center as the mechanism for

consumers to submit complaints and obtain various

types of information with great convenience. Then

in the 4-wheel segment, AstraWorld is charged

with handling after-sales service for Astra products

and has offered 24-hour emergency assistance

services through AstraWorld Emergency Roadside

Assistance (ERA). While AUTO 2000 with the

slogan “Everything Toyota Is Simple” has also

built a solid reputation for service excellence to

customers.

Astra selalu berupaya menjaga kepuasan pelanggannya.

Astra continuously strives to maximize customer satisfaction.

Melalui berbagai program pelanggan tersebut di

atas, Astra senantiasa berupaya merangkul dan

membina hubungan yang baik dengan konsumen

demi menjaga standar kualitas dan pelayanan

yang diberikan. Sebaliknya, Astra menggalang

umpan balik dari pelanggan dengan mengunakan

Customer Satisfication Index (CSI) sebagai alat ukur

kepuasan pelanggan terhadap pelayanan yang

telah diberikan. Berdasarkan hasil CSI itulah, Astra

selalu berupaya menjaga kepuasan pelanggannya.

With consistent application of these customer

programs, Astra strives to always embrace and

foster good relationships with customers in order

to maintain standards of quality and services

provided. Furthermore, Astra seeks feedback

from customers and uses a Customer Satisfaction

Index (CSI) as a measure of customer satisfaction

for services rendered. Based on the CSI result,

Astra continuously strives to maximize customer

satisfaction.

Keutamaan akan pelayanan yang sempurna

yang dipersembahkan kepada pelanggan telah

melekat sangat erat dalam budaya yang senantiasa dipupuk di lingkungan

Grup Astra.

The supremacy of excellent service offered to customers has been deeply embedded in a culture that

is consistently nurtured within the Astra Group.

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Pemasok merupakan mitra bisnis Astra.

Suppliers are partners in Astra’s businesses.

Suppliers

Pemasok

Peran pemasok amat fundamental dalam rantai

usaha Grup Astra sebagai faktor penentu

bagi kelancaran dan peningkatan usaha yang

dijalankan. Oleh karenanya, fokus program

pengembangan pemasok yang dirancang dilandasi

pada mekanisme pembinaan dan pemantauan

yang sangat intensif dalam konteks keberlanjutan

usaha Astra maupun pihak pemasok ke depan.

Dengan berjalannya waktu, sistem yang dibangun

bergulir selaras dengan ekspansi bisnis yang

berkelanjutan sehingga Astra mampu mewujudkan

visi menjadi asset to the nation dengan turut

berkontribusi memajukan sektor Usaha Mikro Kecil

dan Menengah (UMKM) di Indonesia, khususnya

yang memiliki sinergi dengan aktivitas bisnis Astra

(4.15).

Suppliers play a fundamental role in the value chain

of the Astra Group as a factor that determines

smooth operation and business growth. Therefore,

the supplier development program is designed

with focus based on an intensive coaching and

monitoring approach within the context of the

sustainability of businesses run by Astra and its

suppliers. Over time, the system progressively

evolved in line with continued expansion of the

business, such that Astra is able to realize its

vision to become an asset to the nation, through

its contribution to drive growth of Small Medium

Enterprises (SMEs) in Indonesia, especially those

having synergy with Astra’s business activities

(4.15).

4.15 : Basis for identification and selection of stakeholders with whom to engage.

HR 2 : Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken.

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Dari segi pemantauan efektivitas pemasok, Astra

melakukan inspeksi dan peninjauan kembali secara

reguler dan menyeluruh. Kinerja masing-masing

pemasok diukur berdasarkan kualitas hasil bahan

pasokan yang berada dalam batasan target kualitas

dan waktu yang disepakati. Hasil peninjauan

tersebut digunakan untuk menilai kelayakan

pemasok yang ada. Sementara evaluasi pada

akhir kerja sama menjadi dasar keputusan untuk

perpanjangan atau penghentian kerja sama.

Proses penetapan pihak pemasok oleh Astra

mengacu pada mekanisme yang transparan sesuai

standar ISO 9001- 2008 dengan berlandaskan

unsur Quality, Cost, Delivery, Safety, Moral dan

Environment (QCDSME). Kontrol atas Quality, Cost,

dan Delivery (QCD) berfungsi menjaga pemenuhan

standar kualitas yang tinggi di setiap aspek bisnis

Astra. Selain itu setiap pemasok juga dituntut

menerapkan nilai-nilai moral yang tercermin dalam

kepatuhan terhadap prinsip-prinsip tata kelola

yang baik (GCG), yaitu transparansi, akuntabilitas,

tanggung jawab dan mandiri, sehingga dapat

mendorong terciptanya kondisi pasar yang sehat.

Para pemasok juga harus senantiasa menunjukkan

perhatian terhadap pilar-pilar keselamatan kerja

(safety) yang dinilai berdasarkan penanganan di

bidang LK3 sesuai standar yang telah ditetapkan

oleh Astra. (HR 2)

For purposes of monitoring the effectiveness of

suppliers, Astra conducts thorough inspections

and reviews on a regular basis. The performance

of each supplier is measured based on the quality

of the material supplies that satisfy the range of

quality and delivery time targets that have been

established. The results of such reviews are used

to assess the eligibility/effectiveness of existing

suppliers. Meanwhile, evaluations made at the

end of the contract form the basis for decisions

to extend or if remedial measures do not succeed,

terminate said partnership.

The process for selecting suppliers at Astra refers

to a transparent mechanism in accordance with

ISO 9001 – 2008 standards on the basis of Quality,

Cost, Delivery, Safety, Moral and Environment

(QCDSME). Control of Quality, Cost, and Delivery

(QCD) serves to maintain compliance with high

standards of quality in every aspect of Astra’s

businesses. In addition, each supplier is also

required to apply morals as reflected in their

adherence to the principles of good corporate

governance (GCG), namely transparency,

accountability, responsibility and independence,

so as to promote fair competition in the market.

Additionally, suppliers must always devote attention

to the pillars of corporate safety, which is evaluated

by management of EHS issues in accordance with

the standards set by Astra. (HR 2)

Astra mampu mewujudkan visi menjadi asset to the nation dengan turut berkontribusi menggerakan sektor Usaha Mikro Kecil dan Menengah di Indonesia.

Astra is able to realize its vision to become an asset to the nation, through its contribution to drive growth of Small Medium Enterprises (SMEs) in Indonesia

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Kebijakan lain yang juga berperan menunjang

kualitas bahan pasokan serta konsep keberlanjutan

bisnis adalah praktek multi-source. Dengan

mengandalkan ketersediaan setiap bahan pasokan

dari berbagai sumber pada setiap saat, Astra dapat

memitigasi risiko ketergantungan pasokan secara

signifikan.

Sebaliknya, Perusahaan juga menjaga kelancaran

hubungan usaha dengan para pemasok dengan

menerapkan mekanisme yang memastikan

pembayaran kepada pemasok dilakukan tepat

waktu sesuai dengan jadwal yang disepakati dalam

kontrak. Hal ini juga ditunjang dengan pelaksanaan

evaluasi berkala untuk memantau ketepatan waktu

pembayaran pemasok.

Yayasan Dharma Bhakti Astra (YDBA) Dalam rangka penanganan program pembinaan

pemasok secara lebih terarah dan efektif, Astra

telah mendirikan Yayasan Dharma Bhakti Astra

pada tahun 1980. YDBA merupakan sebuah

organisasi nirlaba yang mengemban tugas

untuk membina UMKM yang bersinergi dengan

Astra agar menjadi mitra bisnis (vendor atau

subcontractor) yang tangguh. Pada akhir tahun

2010, YDBA telah menjalin kemitraan dengan

9.458 UMKM yang bergerak di berbagai bidang

usaha, termasuk manufaktur, perkebunan,

pertambangan, perbengkelan dan furnicraft,

jumlah ini meningkat dibandingkan tahun 2009

yang hanya berjumlah 5.247 UKM. (EC 9)

Dalam perkembangannya, YDBA senantiasa

meningkatkan kualitas serta cakupan daerah

pembinaan di seluruh Nusantara, salah satunya

dengan mengembangkan sayapnya melalui

Lembaga Pengembangan Bisnis (LPB) di Indonesia.

Di bidang bengkel roda dua, PT Astra Honda

Motor bekerja sama dengan YDBA dan PT Astra

Otoparts Tbk dalam program pengembangan

bengkel binaan YDBA. Pemasok yang berpartisipasi

diberikan pengetahuan yang mendalam terkait

nilai-nilai dan budaya kerja Astra serta kebijakan

lingkungan dan CSR Astra yang wajib dipenuhi

oleh seluruh jaringan pemasok Grup Astra. Selain

itu, juga diberikan pembekalan melalui pelatihan

dalam hal kemampuan networking, teknologi,

Another policy which also serves to ensure

the quality of materials supplied and promote

sustainability of the business is the practice of

multi-sourcing. By relying on procurement of each

material requirement from multiple sources at any

given time, Astra can significantly mitigate the risk

of any supply dependence it may face.

In contrast, the Company also maintains

solid business relationships with suppliers by

implementing mechanisms that ensure timely

payments are made in accordance with the

timetable established in the contract. This is also

supported by applying periodic evaluations to

monitor the timeliness of supplier payments.

Dharma Bhakti Astra Foundation (YDBA) To handle management of the supplier

development program with more effective

direction, Astra established Yayasan Dharma

Bhakti Astra (YDBA) in 1980. YDBA is a non-profit

organization with the duty to foster SMEs identified

as having business synergy with Astra to ultimately

become formidable business partners (vendors or

subcontractors). By the end of 2010, YDBA has

made partnerships with 9,458 SMEs operating in

numerous industries, including manufacturing,

plantation, mining, workshop and furnicraft,

increasing in comparison to the year 2009 when

there were a total of 5,247 SMEs. (EC 9)

In its development, YDBA constantly improves

the quality and regional coverage of development

throughout the country, and one such approach is

by expanding reach through Business Development

Institutes (LPB) across Indonesia.

For the two-wheel repair shops, PT Astra Honda

Motor works in collaboration with YDBA and PT Astra

Otoparts Tbk in development programs targeting

YDBA-supported workshops. Participating suppliers

are provided in-depth knowledge related to Astra’s

values and business culture as well as internal policies

on the environment and CSR which need to be

fulfilled by all members within the supplier network of

the Astra Group. In addition, Astra provides training

to impart knowledge and procedures in networking

PemasokSuppliers

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Dalam rangka mendukung upaya pelestarian

lingkungan, pemasok dan bengkel binaan

juga turut berpartisipasi dalam program Green

Company untuk membangun kesadaran akan

pentingnya menerapkan standar LK3 yang tinggi

dalam lingkungan usaha grup Astra. Sebagai

bentuk apresiasi, para pemasok yang dinilai

berhasil menerapkan program LK3 terbaik akan

dinominasikan dalam ajang Astra Green Company

Awards yang diselenggarakan setiap tahun.

manajemen, IT dan pembiayaan. Seluruh program

tersebut dirancang dengan tujuan senantiasa

mendorong pemenuhan standar yang optimal oleh

seluruh pemasok Grup Astra, baik seluruh bengkel

binaan peserta program hingga akhir tahun 2010

maupun calon mitra di tahun-tahun selanjutnya.

Pada segmen usaha otomotif roda empat, Toyota

Sales Operation (AUTO 2000) cabang Yos Sudarso

dan Body Paint, Sunter telah berhasil mendapatkan

suplai kain majun (kain lap bengkel) yang dihasilkan

oleh masyarakat binaan Grup Astra. Saat ini telah

terjaring sekitar 46 orang dalam program ini, yang

sebagian besar merupakan ibu-ibu yang belum

memiliki pekerjaan tetap dan diberikan bimbingan

untuk menjahit kain bekas menjadi kain lap bengkel.

Inisiatif ini juga telah ditularkan dalam jaringan

usaha otomotif Astra yang luas termasuk Isuzu Sales

Operation (ISO) Sunter. (EC 6, 7, 9) (SO 1)

Finally to support efforts in environmental

conservation, suppliers and partner workshops also

participate in the Green Company program in order

to build awareness of the importance in applying

rigorous EHS standards within the business

environment of the Astra Group. As a form of

appreciation, suppliers who are rated successful

in implementing the best EHS programs will be

nominated in the Astra Green Company Awards

that is carried out each year.

skills, technology, management, IT and financing.

All of these programs are designed with the goal to

consistently drive optimal compliance with established

standards by all suppliers of the Astra Group, whether

workshops that are currently or have been previously

enrolled in the program up to end of 2010 as well as

potential partners in subsequent years.

For the four-wheel automotive segment, Toyota

Sales Operation (AUTO 2000) Yos Sudarso branch

and Body Paint, Sunter have successfully procured

supply of polishing cloth (shop dusting cloth) that

are produced by a community supported by the

Astra Group. Today, there are approximately 46

participants in this program, most of whom were

women without steady jobs and were provided

training and guidance to sew waste rags into shop

cloths. This initiative has also been duplicated in

Astra’s extensive network of automotive business,

including its Isuzu Sales Operation (ISO) at Sunter.

(EC 6, 7, 9) (SO 1)

EC 6 : Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation

EC 7 : Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation.

EC 9 : Understanding and describing significant indirect economic impacts.

SO 1 : Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities.

Pemasok dan bengkel binaan juga turut berpartisipasi dalam program Green Company.

Suppliers and partnered workshops also participate in the Green Company program.

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Astra mendukung program pemerintah di bidang lingkungan.

Astra supports government programs in environmental preservation.

Government

Pemerintah

Astra senantiasa menjalin hubungan baik dengan

pemerintah melalui pelaksanaan tanggung jawab

secara konsisten sebagai warga korporasi yang

baik. Salah satunya adalah kepatuhan terhadap

setiap Undang-Undang dan peraturan di bidang

lingkungan hidup, kesehatan dan keselamatan

kerja yang berlaku di Indonesia. Kerja sama yang

erat juga kerap dibina, baik dengan pemerintah

pusat maupun di tingkat daerah untuk menunjang

berbagai program pemerintah. (4.15)

Selama ini, Grup Astra terutama yang berada

di wilayah Jakarta Utara selalu mendukung

pemerintah setempat dalam pemeliharaan

lingkungan, terutama dalam peraihan penghargaan

Adipura. Dukungan diwujudkan dengan

pengelolaan infrastruktur melalui Program Sunter

Astra continues to foster good relations with the

government through consistent implementation

of its responsibilities as a good corporate citizen.

An integral factor is fulfillment of the law and

regulations on the environment, health and safety

applicable in Indonesia. Close cooperation is

also nurtured, both with the central and regional

government in order to lend support to various

government programs. (4.15)

To this day, the Astra Group, particularly

installations based in North Jakarta, consistently

support local government efforts for managing

the environment, especially in winning the clean-

city Adipura award. Such support is realized with

infrastructure management initiatives through

4.13 : Memberships in associations (such as industry associations) and/or national/international advocacy organizations.

4.15 : Basis for identification and selection of stakeholders with whom to engage.

EC 8 : Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, inkind, or pro bono engagement.

EN 18 : Initiatives to reduce greenhouse gas emissions and reductions achieved.

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Inisiatif lain di bidang pengelolaan lingkungan

adalah Save Our World, sebuah program emisi

gratis yang diprakarsai oleh AstraWorld. Sebagai

anggota Asosiasi Pengusaha Indonesia (Apindo),

Astra juga berharap terus membuat kemajuan yang

berarti sebagai mitra pemerintah. (4.13)

Nusa Dua (SNDP) bidang Infrastruktur, yang

mencakup perawatan jalan, pembangunan saluran

inlet, pengerukan danau dan perawatan taman di

kawasan Sunter yang terletak di sekitar instalasi

Astra. (EC 8)

Pada tahun 2010, upaya semakin ditingkatkan

untuk mendorong kontribusi pada program

pemerintah yang bermanfaat bagi masyarakat

sekitar. Bersama-sama dengan pemerintah DKI

Jakarta, perusahaan-perusahaan di bawah payung

Grup Astra termasuk PT Astra International

Tbk., PT Astra Honda Motor, PT Toyota Motor

Manufacturing Indonesia, PT Federal International

Finance, PT Astra Daihatsu Motor, PT GS Battery

dan Yayasan Astra Honda Motor membangun

Taman Kota di Jalan Yos Sudarso Jakarta Utara

sebagai upaya penanggulangan dampak

pemanasan global. Taman tersebut diresmikan oleh

Walikota Jakarta Utara, pada tanggal 9 Juni 2010.

(EN 18) (EC 8)

Another initiative in the field of environmental

management is a free-emission program named

Save Our World that was initiated by AstraWorld.

As a member of the Indonesian Business

Association (Apindo), Astra also hopes to continue

making significant progress as a partner to the

government. (4.13)

Sunter Nusa Dua Program (SNDP) in Infrastructure,

which covers road maintenance, construction

of inlet channels, dredging of the lake and park

maintenance in Sunter locations surrounding Astra

installations. (EC 8)

In 2010, efforts intensified to encourage

contribution to government programs that provide

benefits to the surrounding community. Working

with the government of the city of Jakarta,

companies under the Astra Group, including PT

Astra International Tbk., PT Astra Honda Motor, PT

Toyota Motor Manufacturing Indonesia, PT Federal

International Finance, PT Astra Daihatsu Motor,

PT GS Battery and Astra Honda Motor Foundation

completed building a City Park on Yos Sudarso

Boulevard, North Jakarta as a small contribution

to control global warming. The park was officially

opened by the Mayor of North Jakarta on June 9,

2010. (EN 18) (EC 8)

Astra senantiasa menjalin hubungan baik dengan pemerintah.

Astra continues to foster good relations with the government.

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Dalam rangka menjalin komunikasi yang efektif

dengan pemerintah untuk menjaga keselarasan

misi bisnis dan sosial, Astra juga melakukan

kerja sama baik secara informal maupun formal

ke berbagai institusi pemerintah termasuk

Kementerian Negara Lingkungan Hidup (KLH),

Kementerian Koordinator Bidang Kesejahteraan

Rakyat, Badan Pengelola Lingkungan Hidup

Daerah (BPLHD), Badan Standarisasi Nasional

(BSN) dan Komite Akreditasi Nasional (KAN), serta

mengikuti seminar-seminar yang diselenggarakan

oleh badan pemerintahan seperti Badan Nasional

Penanggulangan Bencana (BNPB).

Atas kontribusinya, Astra telah mendapatkan

penghargaan dari Menteri Koordinator Bidang

Kesejahteraan Rakyat dalam ajang Gelar Karya

Pemberdayaan Masyarakat (GKPM) sebagai CSR

Best Practice for MDG’s dengan predikat Platinum

untuk Kategori Peningkatan Partisipasi Anak Usia

Sekolah pada Pendidikan Dasar 9 Tahun “Program

Nurani Astra Untuk Aceh.”

In order to establish effective communication

with the government to maintain alignment of

corporate and social objectives, Astra also sets up

cooperation both in informal and formal capacity

with government institutions, including the State

Ministry of the Environment, the Coordinating

Minister of National Welfare, the Regional

Environmental Management Agency (BPLHD),

the National Standardization Agency (BSN) and

the National Accreditation Committee (KAN),

in addition to participating in seminars held by

government agencies such as the National Disaster

Management Agency (BNPB).

For its contributions, Astra has received an award

from the Coordinating Minister for Social Welfare

in the event Exhibition of Work in Empowering the

Community (GKPM) as CSR Best Practice for the

MDG’s with predicate Platinum in the Category of

Increasing Participation of School-Aged Children in

9-Years Basic Education for “Program Nurani Astra

Untuk Aceh”.

PemerintahGovernment

Astra mendapatkan penghargaan dari Menteri Koordinator

Bidang Kesejahteraan

Rakyat.

Astra receives an award from

the Coordinating Minister for Social

Welfare.

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4.15 : Basis for identification and selection of stakeholders with whom to engage.

Shareholders

Pemegang Saham

Pemegang saham adalah salah satu stakeholder

paling penting bagi Perusahaan. Investasi para

pemegang saham merupakan sumber modal bagi

Perusahaan yang memungkinkan tersedianya

dana bagi kelangsungan kegiatan operasional

bisnis yang dijalankan. Dalam rangka menjaga

kepentingan bersama dengan melindungi investasi

para pemegang saham, hubungan yang erat

senantiasa dijaga dan dijalin dengan pemegang

saham. Astra juga menyadari kewajibannya

kepada seluruh Pemegang Saham untuk secara

progresif dan terus menerus menyelenggarakan

prinsip keterbukaan dan transparansi dalam segala

upaya penyebaran informasi mengenai kondisi

Perusahaan serta setiap perkembangan yang terjadi

di lingkungan Perusahaan. (4.15)

Shareholders are one group of stakeholders of

extreme importance to the Company. Investment

by shareholders is a source of capital for the

Company that provides funds for sustaining overall

business operations. In keeping with the interests

of protecting the shareholders’ investment,

close relationships are nurtured consistently

with shareholders. Astra is also aware of its

obligations to all shareholders to progressively and

continuously implement the principles of disclosure

and transparency in all efforts to disseminate

information about the conditions of the Company

and other developments within the Company.

(4.15)

Analyst Gathering sebagai keterbukaan informasi bagi investor.

Analyst Gathering for disclosure of information to investors.

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dilaksanakan adalah Rapat Umum Pemegang

Saham dimana seluruh pemegang saham diundang

dan berkesempatan mendapatkan laporan kinerja

Perusahaan oleh manajemen serta menyetujui

kegiatan-kegiatan strategis lainnya yang diusulkan

oleh pihak manajemen, termasuk aksi korporasi,

keputusan investasi yang signifikan serta

pembagian dividen. (4.4)

Astra juga melakukan pembayaran dividen

setiap tahunnya yang merupakan wujud

realisasi peningkatan investasi pemegang saham

pada Perusahaan. Jumlah dividen ditentukan

berdasarkan tingkat profitabilitas, tingkat

kesehatan keuangan Perusahaan dan kebijakan

dividen yang berlaku dan dibagikan sesuai dengan

porsi kepemilikan saham oleh masing-masing

pemegang saham.

Melindungi Investasi Pemegang Saham di PerusahaanBerbagai upaya dilakukan untuk menjaga investasi

oleh para pemegang saham pada Perusahaan.

Salah satunya adalah penyediaan informasi yang

komprehensif dan akurat untuk memberikan

gambaran tentang kondisi Perusahaan, sebagai

basis untuk setiap keputusan investasi oleh para

pemegang saham. Informasi yang disediakan

termasuk laporan setiap periode tertentu dan

laporan tahunan yang memuat perkembangan

yang terjadi dari waktu ke waktu, penerbitan

buletin investor update serta laporan tahunan

(annual report) dan siaran pers.

Astra juga mendorong kegiatan komunikasi

dengan para pemegang saham yang diwujudkan

melalui pertemuan berkala, baik formal maupun

informal. Agenda yang secara regular dan utama

principally is the General Meeting of Shareholders,

wherein all shareholders are invited and

provided the opportunity to be given a report

on management performance directly by the

management team and to approve other strategic

activities proposed by management, including

corporate actions, significant investment decisions

and dividend distribution. (4.4)

Astra also declares annual dividend payments as its

commitment to realize growth of the investment

made by Company shareholders. The amount of

a dividend is determined based on the Company’s

profitability, financial soundness and dividend

policies in force, to be distributed in proportion to

shares owned by each shareholder.

Protecting Shareholders’ Investment in the CompanyVarious initiatives are made to protect investments

made by the shareholders of the Company. One

such effort is for providing comprehensive and

accurate information to draw a clear illustration

of the conditions of the Company, as the basis for

investment decisions by shareholders. Information

provided includes reports for specified periods

(quarterly) and periodic reports which contain

development occurring from time to time,

publication of investor update bulletins, an annual

report and press releases.

Astra also encourages communication with

shareholders which is realized through regular

meetings, both in formal as well as informal

settings. An agenda that is held regularly and

Astra mendorong kegiatan komunikasi dengan para pemegang saham.

Astra encourages communication with shareholders.

Pemegang SahamShareholders

4.4 : Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.

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Selain itu, untuk memastikan kegiatan usaha

berjalan dalam rambu-rambu yang telah

ditentukan, Astra dan semua anak perusahaannya

selalu menerapkan kepatuhan terhadap semua

peraturan pemerintah, yang mencakup penerapan

Tata Kelola Perusahaan yang Baik (Good Corporate

Governance). Hal ini diyakini dapat menghasilkan

nilai tambah bagi para pemegang saham.

Investor RelationsInvestor Relations merupakan ujung tombak

yang menyelenggarakan komunikasi yang efektif

dengan seluruh pemegang saham Grup Astra.

Fungsi utamanya adalah melayani para pemegang

saham dan investor dalam mendapatkan informasi,

penjelasan dan dan kepentingan lain yang

dibutuhkan dalam rangka perlindungan serta

pengambilan keputusan atas investasi pemegang

saham pada Perusahaan. Penjelasan terinci

mengenai kegiatan-kegiatan yang dilaksanakan

oleh Investor Relations selama tahun 2010 dapat

dilihat dalam Laporan Tahunan 2010.

Additionally, Astra works to ensure that businesses

are run within pre-determined guidelines and that

each and every subsidiary consistently adheres

to all applicable government regulations. This

includes full implementation of Good Corporate

Governance, which is believed to generate added

value for all shareholders.

Investor RelationsInvestor Relations serves as the director for

organizing effective communication with all

shareholders of the Astra Group. It mainly

functions to serve shareholders and investors in

obtaining necessary information, explanation and

other interests with the main purpose of facilitating

protection and decision-making with respect to the

shareholders’ investment in the Company. Detailed

explanation of activities undertaken by the Investor

Relations during the year 2010 can be seen in the

Annual Report 2010.

Press Conference seusai RUPS sebagai salah satu keterbukaan informasi.

Press Conference after the AGM as one of the

openness of information.

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84 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

AGC & AFC in Brief

Sekilas AGC & AFC

Astra Green Company (AGC)Astra Green Company (AGC) sebagai

panduan pengelolaan LK3 Grup Astra terus

diimplementasikan menuju perbaikan yang

berkesinambungan. Dalam prakteknya, AGC juga

dipakai sebagai alat untuk memonitor pencapaian

kinerja Grup Astra dalam mengelola LK3 melalui

proses asesmen. Proses asesmen sendiri dibagi

menjadi 3 kategori, yaitu asesmen korporat,

asesmen grup dan asesmen sendiri.

Pengelolaan LK3 berlandaskan AGC masih

mengacu pada empat pilar, pemenuhan critical

point, dan pemenuhan legal compliance. Keempat

pilar tersebut adalah strategi perusahaan (Green

Strategy), proses bisnis yang aman, nyaman, dan

bersih (Green Process), pengembangan produk

yang ramah lingkungan (Green Product), serta

pengembangan sumber daya manusia (Green

Astra Green Company (AGC)The Astra Green Company (AGC), as the basic

reference for managing Environmental, Health

and Safety (EHS) issues at the Astra Group, is

implemented with continuous improvement. In

practice, AGC is also used as the monitoring tool

in the achievement of Astra Group’s performance

in managing EHS through assessment processes.

Such assessment is divided into 3 categories, namely

corporate assessment, group assessment and self

assessment.

EHS management based on AGC takes reference

to four pillars, as well as fulfillment of critical points

and legal compliance. These four pillars consist

of corporate strategies (Green Strategy); safe,

comfortable and clean business processes (Green

Process); development of environmentally friendly

products (Green Product), and human resource

development (Green Employee). With focus on

Asesmen dan inspeksi LK3 dilakukan secara rutin guna menjaga implementasinya di setiap instalasi Astra.

EHS assessment and inspection are carried out regularly in order to ensure implementation at every Astra installation.

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85Laporan Berkelanjutan • Sustainability Report • Astra International 2010

Employee). Dengan mengacu pada pilar-pilar

tersebut, akan terwujud produk dan ataupun jasa

yang seluruh daur hidupnya memperhatikan aspek

lingkungan, keselamatan, dan kesehatan kerja.

Kriteria yang diterapkan untuk asesmen 2010 adalah

kriteria terbaru yang telah direvisi di tahun 2009. Hal

ini terkait dengan perubahan yang signifikan dari

segi Lingkungan dengan memasukkan critical point

PROPER, dan juga mengedepankan aspek penting

dari K3 yang tercermin dalam critical point safety.

Dengan ditambahkannya aspek-aspek tersebut,

diharapkan pengelolaan LK3 di Grup Astra akan

lebih komprehensif sesuai dengan perkembangan

isu dan peraturan yang terkait. (4.12)

Sepanjang tahun 2010, asesmen dilakukan pada

455 instalasi dari 896 instalasi Grup Astra, atau

meningkat 2 % dari total instalasi yang diaudit

tahun 2009. Dari proses asemen, dapat petakan

bahwa 67 instalasi berhasil meraih peringkat emas,

231 instalasi meraih peringkat hijau, 104 instalasi

biru, 19 instalasi merah, dan 34 instalasi ada di

peringkat hitam.

Penyebab peringkat merah dan hitam untuk kriteria

baru lebih bervariasi, dikarenakan pada critical point

Lingkungan, apabila tidak memenuhi peraturan

mengenai limbah, akan langsung dijatuhkan ke

status merah. Sebagai contoh adalah pemenuhan

terhadap baku mutu kualitas limbah cair maupun

emisi udara, serta pemantauan dan pengukuran

sesuai dengan dokumen AMDAL/UKL-UPL.

2008

2009

2010

307 44

6

45542

5

441

554

861

871

896

AGC Diaudit AGC Audited

AGC Tidak Diaudit AGC Unaudited

Company/Branch/Site Perusahaan/Cabang/Situs

4.12 : Externally developed economic, environmental, and social charters, principles.

Grafik Graph 22

Program Asesmen AGC Grup Astra

Astra Group’s AGC Assessment Program

these pillars, the output will ultimately be products

and or services whose entire lifecycle pays respect

to environmental, health and safety aspects.

The criteria applied for 2010 assessments were

most recently revised in 2009, including significant

changes in the environmental aspects by inclusion

of PROPER critical points, and also emphasizing

important OHS aspects. With the addition of these

aspects, EHS management within the Astra Group

is more comprehensive and in accordance with

regulations. (4.12)

During 2010, assessment was performed on 455

installations from 896 installations within the Astra

Group, an increase of 2% from the number of

installations audited in 2009. From the assessment

results, the mapping provided 67 installations

receiving gold, 231 installations ranked as green,

104 installations categorized as blue, 19 installations

as red and 34 installations placed in the black.

The reasons for red and black ratings arise from the

new criteria which are more variable. In the case of

environmental critical points, non-compliance with

regulations on waste would render an automatic

drop for the assessed unit into the red status.

Some examples include fulfillment of standards on

quality of liquid waste and gas emissions, as well as

monitoring and measuring conditions as stipulated

in AMDAL / UKL-UPL documents.

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Terkait aspek K3, beberapa hal yang terkait ijin alat

dan pemeriksaan berkala yang dulunya masuk di

item legal compliance sudah dimasukkan ke dalam

critical point safety, sehingga jika tidak melakukan

pemeriksaan dan ijin alat alat terkait K3 bisa

menjadikan status merah. Alat-alat yang beraspek

K3 dalam kriteria ini seperti bejana tekan, penyalur

petir, alarm kebakaran serta pemenuhan terhadap

alat proteksi kebakaran yaitu Alat Pemadam Api

Ringan dan Hidran. Selain itu, yang paling penting

adalah perhitungan tingkat kecelakaan yang

tergambar dalam Loss Time Injury/Frequency Rate

(LTI/FR) dan Severity Rate (SR) yang disesuaikan

dengan jumlah karyawan yang bekerja di instalasi

tersebut.

With respect to OHS issues, a number of conditions

on equipment permits and periodic inspection

which used to be considered as legal compliance

items were moved under safety critical points.

Thereby, failure to satisfy inspections and permits

related to OHS can result in an immediate red

status. Equipment which raises health and safety

concerns includes pressure vessels, lightning rods,

fire alarms and fire protection equipment such as

fire extinguishers and hydrants. In addition, the

most important item is the calculation of accident

rates as reflected in Loss Time Injury/Frequency Rate

(LTI/FR) and Severity Rate (SR).

Sekilas AGC & AFCAGC & AFC in Brief

AFC DiauditAFC Audited

AFC Tidak DiauditAFC Unaudited

Company/Branch/Site Perusahaan/Cabang/Situs

2008

861 871896

89

772

136

735

168

717

2009

2010

EmasGold HijauGreen BiruBlue MerahRed HitamBlackJumlahTotal

56 75 6713

321

3 231

90 110

104

18 3219

10 16 34

307

446

455

2008 2009 2010EmasGold

HijauGreen

BiruBlue

MerahRed

HitamBlack

51%

23%

4%

7%

15%

Bintang 55 Star Bintang 44 Star Bintang 33 Star Bintang 22 StarBintang 11 Star

2008 2009 2010

24

4738

5265

92

18

513

1

10

14

2011

Grafik Graph 23 Pencapaian Astra Group AGC 2010 Astra Group’s AGC Achievements 2010

Grafik Graph 24 Program Asesmen AFC Grup Astra Astra Group’s AFC Assessment Program

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Astra Friendly Company (AFC)Astra Friendly Company (AFC) merupakan sebuah

konsep dan panduan terhadap pengelolaan program

Corporate Social Responsibility di Grup Astra. Belum

ada perubahan yang signifikan sejak diterbitkan

kriteria ini mulai tahun 2005 sampai sekarang. Yang

berbeda adalah penekanan yang diberikan pada

setiap program sesuai dengan corporate poilicy yang

diterbitkan setiap tahun. Sama seperti AGC, AFC

juga dipakai untuk memetakan pencapaian instalasi/

perusahaan yang masuk dalam grup Astra sehingga

dapat diketahui tingkat pelaksanaan program CSR di

instalasi tersebut.

Sepanjang tahun 2010, asesmen AFC dilakukan

pada 168 instalasi dari 896 instalasi Grup Astra,

atau meningkat 23 % dari total instalasi yang diases

tahun 2009. Dari proses asemen, dapat dipetakan

bahwa 24 instalasi berhasil meraih peringkat bintang

lima, 38 instalasi meraih peringkat bintang empat,

92 instalasi bintang tiga, 13 instalasi bintang dua,

dan 1 instalasi ada di peringkat bintang satu.

Dari prosentasi pencapaian, 92% perusahaan Grup

Astra berada pada posisi bintang 3 ke atas, sesuai

dengan target yang dicanangkan pada corporate

policy 2010.

Mengacu pada corporate policy 2010, program CSR

yang dijalankan pada tahun 2010 diharapkan lebih

menekankan pada program Income Generating

Activities (IGA), program pendidikan dan sinergi

program melalui Astra Employee Volunteer Program.

Pada implementasinya, program yang dijalankan

grup Astra telah sesuai dengan kategori tersebut.

Astra Friendly Company (AFC)The Astra Friendly Company (AFC) is a concept and

guide applied on the management of Corporate

Social Responsibility programs within the Astra

Group. There have been no significant changes

since the criteria were initially published in 2005.

Different emphases given to each program

in accordance with directions set forth in the

corporate policy do vary, however, from year to

year. As with AGC, AFC is also utilized to map out

the achievement by installations and companies in

the Astra Group in order to measure the rating for

CSR management at these installations.

During the year 2010, AFC assessment was

performed on 168 of 896 Astra Group installations,

an increase of 23% from those assessed in 2009.

From the assessment process, it can be seen that

24 installations achieved five star ratings, 38

installations were ranked four stars, 92 installations

obtained three stars, 13 installations with two stars

and 1 installation in the one-star group.

From the measured results, 92% are rated 3 star

and above in accordance to the targets outlined in

the corporate policy for 2010.

Referring to the corporate policy of 2010, CSR

programs carried out during 2010 were expected

to place greater emphasis on Income Generating

Activities (IGA), education and program synergy

through the Astra Employee Volunteer Program.

Bintang 55 Star

Bintang 44 Star

Bintang 33 Star

Bintang 22 Star

Bintang 11 Star

55%

8%

14%

23%

Grafik Graph 25 Prosentase Kinerja AFC Grup Astra 2010 Astra Group’s AFC Achievement Percentage 2010

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88 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

2010 Awards and Certifications

Penghargaan dan Sertifikasi 2010 (2.10)

NoPerusahaan Company

CabangBranch

PemberiInstitution

KeteranganNotes

PENGHARGAAN BIDANG CSR

1 PT Astra International Tbk GKPM AWARD 2010 CSR Best Practice for MDG’s dengan predikat PLATINUM untuk Kategori Peningkatan Partisipasi Anak Usia Sekolah pada Pendidikan Dasar 9 Tahun “Program Nurani Astra Untuk Aceh”

2 PT Astra International Tbk Kementrian Pendidikan Nasional Anugerah Peduli Pendidikan

3 PT Astra International Tbk - Yayasan Pendidikan Astra Michael D. Ruslim

MetroTV Penghargaan khusus dengan tema Pendidikan untuk semua

4 PT Astra International Tbk Kementrian Lingkungan Hidup Juara 1 Pameran Pekan Lingkungan Indonesia dan CSR Event Series 2010

5 PT Astra International Tbk Pemprov DKI Peghargaan Taman Kota

6 PT Astra International Tbk ISRA - NCSR Most consistent and committedin Sustainability Reporting

7 PT United Tractors Tbk ISRA - NCSR Best CSR Report Disclosure in Annual Report 2009

8 PT Astra Agro Lestari Tbk ISRA - NCSR Commendation for Sustainability Reporting:First Time Sustainability Report

PROPER

PT Astra Agro Lestari Tbk (1-7) :

1 PT Sari Aditya Loka I Jambi Kementerian Negara Lingkungan Hidup

Hijau/Green

2 PT Sari Aditya Loka II Jambi Kementerian Negara Lingkungan Hidup

Biru/Blue

3 PT Gunung Sejahtera Dua Indah Kalimantan Tengah Kementerian Negara Lingkungan Hidup

Biru/Blue

4 PT Eka Dura Indonesia Riau Kementerian Negara Lingkungan Hidup

Biru/Blue

5 PT Sari Lembah Subur 1; PKS Ukui Riau Kementerian Negara Lingkungan Hidup

Biru/Blue

6 PT Tunggal Perkasa Plantation Riau Kementerian Negara Lingkungan Hidup

Biru/Blue

7 PT Letawa Sulawesi Barat Kementerian Negara Lingkungan Hidup

Biru/Blue

8 PT Astra Daihatsu Motor Assy Plant Kementerian Negara Lingkungan Hidup

Hijau/Green

9 PT Toyota Motor Manufacturing Indonesia

Sunter I Plant Kementerian Negara Lingkungan Hidup

Hijau/Green

10 PT Toyota Motor Manufacturing Indonesia

Karawang Plant Kementerian Negara Lingkungan Hidup

Biru/Blue

11 PT Showa Indonesia Manufacturing Cikarang Kementerian Negara Lingkungan Hidup

Biru/Blue

12 PT Gaya Motor Sunter Plant Kementerian Negara Lingkungan Hidup

Biru/Blue

13 PT Gemala Kempa Daya Jakarta Kementerian Negara Lingkungan Hidup

Biru/Blue

14 PT Komatsu Indonesia Jakarta Kementerian Negara Lingkungan Hidup

Biru/Blue

2.10 : Awards received in the reporting period.

2010 Awards and Certifications

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PENGHARGAAN BIDANG EHS

1 PT Pamapersada Nusantara INDO, TOPB Depnakertrans Zero Accidents Awards

2 PT Pamapersada Nusantara INDO Kementerian ESDM Utama Keselamatan Pertambangan

3 PT Pamapersada Nusantara Head Office-Jakarta 13th Indonesian Fire Rescue Challenge

The Best Improvement Team

4 PT Pamapersada Nusantara Head Office-Jakarta 14th Indonesian Fire Rescue Challenge

1st Winner Motor Vehicle Accident

5 PT Pamapersada Nusantara Head Office-Jakarta 15th Indonesian Fire Rescue Challenge

1st Winner High Angle Rescue

6 PT Pamapersada Nusantara Head Office-Jakarta 16th Indonesian Fire Rescue Challenge

2st Winner Water Rescue

ISO 14001

1 PT United Tractors Tbk HO-PPI Cakung LLOYD Certified

OHSAS 18001

1 PT United Tractors Tbk HO-PPI Cakung LLOYD Certified

2 PT PAM Lyonnaise Jaya (PALYJA) Jakarta SGS Certified

AGC JOINt CERtIfICAtION

1 PT United Tractors Tbk Ujung Pandang AI-AFAQ Hijau/Green

2 PT United Tractors Tbk Balikpapan AI-AFAQ Emas/Gold

3 PT United Tractors Tbk Surabaya AI-AFAQ Hijau/Green

4 PT United Tractors Tbk Jakarta AI-AFAQ Hijau/Green

5 PT United Tractors Tbk Banjarmasin AI-AFAQ Hijau/Green

6 PT United Tractors Tbk Adaro AI-AFAQ Hijau/Green

7 PT United Tractors Tbk Palembang AI-AFAQ Emas/Gold

8 PT United Tractors Pandu Engineering

Cikarang AI-AFAQ Hijau/Green

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Struktur Organisasi (4.1, 4.2)

Organisation Structure

Board of CommissionersPresident Commissioner : Budi SetiadharmaCommissioners : Djunaedi Hadisumarto Muhamad Chatib Basri Soemadi D. M. Brotodiningrat Akira Okabe Erry Firmansyah Anthony J. L. Nightingale Benjamin William Keswick Mark Spencer Greenberg Chiew Sin Cheok Jonathan Chang

President Director : Prijono SugiartoDirectors : Gunawan Geniusahardja Johnny Darmawan D. Djoko Pranoto Widya Wiryawan Angky Tisnadisastra Sudirman Maman Rusdi Simon Collier Dixon

Chairman : Anthony J. L. NightingaleMembers : Benjamin William Keswick Prijono Sugiarto

Prijono Sugiarto

Board of Directors

Chief Executive Officer

Chairman : Anthony J. L. NightingaleMembers : Benjamin William Keswick Mark Spencer Greenberg Chiew Sin Cheok Budi Setiadharma Prijono Sugiarto Simon Collier Dixon

Executive Committee

Chairman : Djunaedi HadisumartoMembers : Sidharta Utama Tamiza Saleh Chiew Sin Cheok

Audit Committee

Remuneration & Nomination Committee

Director in Charge (DIC)/Executive In Charge (EIC)

DIC: Prijono Sugiarto

DIC: Simon Collier Dixon

DIC: Johnny Darmawan D.

EIC: T. Johannes Loman

EIC: Suparno Djasmin

DIC: Gunawan Geniusahardja

Corporate Functions

Corporate Secretary Chief: Aminuddin

Corporate Planning & Strategy Chief: Halim Wahjana

Corporate Organization & Human Capital Development

Chief: F. X. Sri Martono

Corporate Communication Chief: Arief Istanto

Corporate Security, Environment and Social Responsibility

Chief: Arief Istanto

Group Internal Audit Chief: Handy E. Halim

Corporate Legal Chief: Anna Langelo

Group Risk Management Chief: Samuel Manasseh

Group Treasury Chief: Chan Kim Kooi

Corporate Information Systems & Technology

Chief: Ganda Kusuma

Corporate Operations

Toyota Sales Operation Chief Executive: Jodjana Jody

Honda Sales Operation Chief Executive: Margono Tanuwijaya

Daihatsu Sales Operation Chief Executive: Suparno Djasmin

Isuzu Sales Operation Chief Executive: Supranoto

Nissan Diesel Sales Operation Chief Executive: Dandy Pawitan

BMW Sales Operation Chief Executive: C. Herlijoso

Peugeot Sales Operation Chief Executive: C. Herlijoso

AstraWorld Chief Executive: Denny Suharja

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Board of Commissioners

Board of Directors

Executive Committee

Audit Committee

Remuneration & Nomination Committee

Prijono Sugiarto

Chief Executive Officer

Director in Charge (DIC)Executive In Charge (EIC)

CEO/MDLine of Business

EIC: T. Johannes Loman T. Johannes LomanAstra Motor I

Honda

DIC: Johnny Darmawan D. Johnny Darmawan D.

DIC: Sudirman Maman Rusdi Sudirman M. Rusdi

DIC: Johnny Darmawan D.

DIC: Djoko Pranoto

Siswanto Prawiroatmodjo

Djoko PranotoSudiarso Prasetio

DIC: Gunawan GeniusahardjaDjony Bunarto Suhartono Buntoro Muljono

DIC: Widya Wiryawan Widya Wiryawan

Lukito Dewandaya

DIC: Angky TisnadisastraIrawan Santoso

Pongki Pamungkas

Astra Motor II

Toyota

Astra Motor III Manufacturing

Non Toyota

Astra Motor IV

Astra Insurance Company

Astra Component

AAB

Astra Finance Companies & Banking

ACC, FIF, TAFS, KAF, SANF, PB

Astra Resources

Agribusiness

Astra System I

Document & Information Technology Services

Astra System II (Infrastructure & Logistic Value Chain)

AN, SERA

Astra Heavy Equipment,Mining & Energy Value Chain

Hardi Montana

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Jakarta, 1 Juni June 2010

Prijono SugiartoPresiden DirekturPresident Director

Struktur OrganisasiOrganisation Structure

Board of Commissioners

Board of Directors

Executive Committee

Audit Committee

Remuneration & Nomination Committee

Prijono Sugiarto

Chief Executive Officer

Director in Charge Astra Foundation

Prijono Sugiarto

Djoko Pranoto

Angky Tisnadisastra

Yayasan Dharma Bhakti Astra

Yayasan Astra Bina Ilmu

Koperasi Astra International

Chief: Aminuddin Nurdin

Chief: Siswanto Prawiroatmodjo

Chief: Pongki Pamungkas

Yayasan Pendidikan AstraMichael D. Ruslim

Chief: Yusnani T. Winarto

Dana Pensiun Astra Chief: Hendra Sugiharto

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EHS Data Contributor

Kontributor Data LK3 (3.6)

NoPerusahaanCompany

NoCabangBranch

1PT Astra International Tbk - Head Office

AUtOMOtIVE

2PT Astra International Tbk - Daihatsu (DSO)

1 PDC HO

2 Bekasi

3 Bintaro

4 Pondok Pinang

5 Jayakarta

6 BSD

7 Pondok Indah

8 BALIKPAPAN

9 Sunter

10 PLUIT

11 Bogor

12 Bandung Asia Afrika

13 Bandung Cibeureum

14 Cirebon

15 Tegal

16 Pekalongan

17 Semarang

18 Jogya

19 Solo

20 Surabaya waru

21 Surabaya Sudirman

22 Surabaya HR Muhamad

23 Malang

24 KEDIRI

25 Denpasar Cokro

26 Denpasar Sanur

27 Makasar

28 Manado Malalayang

29 Manado Martadinata

30 Balikpapan

31 Pontianak

32 Palembang

33 Medan

3 Astra World (AWO) 1 Jatabek

2 Jawa Barat

3 Jawa Tengah

4 Jawa Timur

5 Bali

6 Sumatera

4PT Astra International Tbk - BMW (BSO)

1 Cilandak

2 Sunter

3 Semarang

4 Surabaya

5PT Astra International Tbk - Peugeot (PSO)

1 Cilandak

2 Sunter

3 Surabaya

6PT Astra International Tbk - Isuzu (ISO)

1 Head Office

2 Pramuka

3 Fatmawati

4 Yos Sudarso

NoPerusahaanCompany

NoCabangBranch

3.6 : Boundary of the report.

5 Palmerah

6 Wr. Buncit

7 Daan Mogot

8 Bogor

9 Soekarno Hatta

10 Cirebon

11 Semarang

12 Solo

13 Jogya

14 Kombes Duryat

15 Hr. Muhamad

16 Waru

17 Malang

18 Denpasar

19 Makasar

20 Manado

21 Balikpapan

22 Samarinda

23 Banjarmasin

24 Lampung

25 Palembang

26 Medan

27 Pekanbaru

7PT Astra International Tbk- Nissan Diesel

1 Sunter

(NDSO) 2 Bekasi

3 Semarang

4 Surabaya

5 Bandung

6 Balikpapan

8PT Astra International Tbk- Toyota (Auto2000)

1 Kantor Pusat

2 Pluit

3 Muara Karang

4 Pdc Tira

5 Body Paint Sunter

6 Yos Sudarso

7 Juanda

8 Garuda

9 Angkasa

10 Pramuka

11 Salemba

12 Cempaka Putih

13 Sudirman

14 Wahid Hasyim

15 Gso & Pk

16 Ambasador

17 Samanhudi

18 Kramat Jati

19 Kalimalang

20 Glodok Plaza

21 Mangga Dua

22 P. Jayakarta

23 Slipi

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24 Daan Mogot

25 Kapuk

26 Puri Kembangan

27 Aradio Dalam

28 Bintaro

29 Cilandak

30 Ciledug

31 Body & Paint Ciledug

32 Auto 2000 Bsd

33 Bp Podok Jagung

34 Tebet Soepomo

35 Sahardjo

36 Lenteng Agung

37 Bekasi Barat

38 Bekasi Timur

39 Cikarang

40 Karawang

41 Bdg Pasteur

42 Bdg Sh

43 Bdg Aa

44 Bdg Setiabudi

45 Bdg Cibiru

46 Bdg Cibiru Pdc

47 Bogor Siliwangi

48 Bogor Yasmin

49 Cibinong

50 Cirebon

51 Kertajaya Sby

52 Kenjeran Sby

53 Sungkono Sby

54 B.Rachmat Sby

55 A.Yani Sby

56 Pecindilan Sby

57 Madiun

58 Jember

59 Waru Sby

60 Malang Sutoyo I

61 Malang Sukun Ii

62 Jemur Sari

63 Kediri

64 Denpasar

65 Balikpapan I

66 Balikpapan Ii

67 Padang

68 Palembang A.Yani

69 Palembang Veteran

70 Medan Sm

71 Medan Gatsu

72 Medan Amplas

73 Tj.Karang Hj.Mena

74 Tj.Karang R.Intan

75 Banjarmasin

76 Samarinda

9 PT Astra Honda Motor

10PT Showa Indonesia Manufacturing

11PT Musashi Auto Parts Indonesia

12 PT Toyota Astra Motor

13PT Toyota Motor Manufacturing Indonesia

14 PT Astra Daihatsu Motor

15PT Isuzu Astra Motor Indonesia

16 PT Fuji Technica Indonesia

17 PT Mesin Isuzu Indonesia

18 PT Gaya Motor

19 PT Tjahja Sakti Motor

20PT Astra Multi Trucks Indonesia

21PT Astra Otoparts Head Office

22PT Astra Daido Steel Indonesia

23PT Astra Nippon Gasket Indonesia

24 PT Aisin Takaoka Indonesia

25PT Century Batteries Indonesia

26 PT Denso Indonesia

27PT EDS Manufacturing Indonesia

28 PT Menara Terus Makmur

29 PT DIC Astra Chemical

30 PT FSCM

31PT Gemala Kempa Daya (GKD)

32 PT GS Battery

33 PT Inti Ganda Perdana

34 PT Kayaba Indonesia

35 PT Federal Nittan Industries

36 PT SKF

37 PT Tri Dharma Wisesa

38 PT Aisin Indonesia

39PT Toyoda Gosei Safety Systems Indonesia

40PT Federal Izumi Manufacturing

Astra Heavy Equipment & Mining

41 PT Pamapersada Nusantara 1 Adaro

2 Baya

3 Indominco

4 Jiep

5 Kcmb

6 Kpcs

7 Mtbu

8 Abkl

9 Tcmm

10 Topb

11 Kideco

42 PT United Tractors Tbk 1 Adaro (ADR)

2 Bendili (BDL)

3 Bengalon(BGL)

4 Batukajang (BKJ)

NoPerusahaanCompany

NoCabangBranch

NoPerusahaanCompany

NoCabangBranch

Kontributor Data LK3EHS Data Contributor

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5 Bontang (BTG)

6 Muara Lawa (DMI)

7 Freeport (FRP)

8 Muara Tae (MRT)

9 Rantau (RTU)

10 Sangatta (SGT)

11 Senakin (SNK)

12 Soroako (SRK)

13 Satui (STI)

14 Tenggarong (TGR)

15 Tanjung Redeb (TRD)

16 Balikpapan (BLP)

17 Bandarlampung (BLG)

18 Banjarmasin (BJM)

19 Jakarta (JKT)

20 Jambi (JBI)

21 Jayapura (JYP)

22 Manado (MDO)

23 Medan (MDN)

24 Padang (PDG)

25 Palembang (PLB)

26 Palu (PLU)

27 Pekanbaru (PKB)

28 Pontianak (PTK)

29 Samarinda (SMD)

30 Sorong (SRG)

31 Surabaya (SBY)

32 Tarakan (TRK)

33 Ujung Pandang (UPG)

34 Head Office (HO)

35 UTE (Cikarang)

36 Komatsu Indonesia (KI)

37 UT Semen Gresik (UTSG)

38 MPU

39 Telen Orbit Prima (TOP)

43 PT Kalimantan Prima Persada 12 Rantau

13 Tanjung Alam

14 Port Sei Putting

44 PT Bina Pertiwi

45 Traktor Nusantara

46PT Komatsu Remanufacturing Asia

Agribisnis

47 PT Astra Agro Lestari Tbk 1 Tunggal Perkasa Plantation 3

2 Karya Tanah Subur

3 Perkebunan Lembah Bhakti

4 Astra Agro Lestari 2 Medan

5 Sari Aditya Loka 1

6 Sari Aditya Loka 2 dan 3

8 Sari Lembah Subur 1

9 Sari Lembah Subur 2

10 Tunggal Perkasa Plantation

11 Kimia Tirta Utama

12 Sawit Asahan Indah

13 Eka Dura Indonesia

14 Gunung Sejahtera Ibu Pertiwi

15 Agro Menara Rahmat

16 Gunung Sejahtera Dua Indah

17Gunung Sejahtera Yoli Makmur

18Gunung Sejahtera Puti Pesona

19 Surya Indah Nusantara Pagi

20Persada Bina Nusantara Abadi

21 Nirmala Agro Lestari

22 Waru Kaltim

23 Sukses Tani Nusa Subur

24 Cakra Denta Agung Pertiwi

25 Cakung Permata Nusa

26 Badra Cemerlang

27 Astra Agro Lestari 1

28 Borneo Indah Marjaya

29 Karyanusa Ekadaya

30 Subur Abadi Plantations

31 Sumber Karisma Persada

32 Letawa

33 Lestari Tani Teladan

34 Pasangkayu

35 Mamuang

36 Surya Raya Lestari 1

37 Surya Raya Lestari 2/BDS

38 Agro Nusa Abadi

39 Sawit Jaya Abadi

40 Citra Agro Nusa

41 Rimbun Alam Semesta

42 Astra Agro Lestari HO

financial Services

48PT Federal International Finance

1 Bandung – 1

2 Bandung-2

3 Banjarmasin

4 Banyuwangi

5 Batam

6 Blora

7 Bogor

8 Bojonegoro

9 Cikarang

10 Cilacap

11 Cilegon

12 Cirebon

13 Denpasar

14 Depok

15 Gresik

16 Jakarta – 1

17 Jakarta – 2

18 Jatibarang

19 Jayapura

20 Jember

21 Karawang

22 Kediri

23 Kudus

24 Lumajang

NoPerusahaanCompany

NoCabangBranch

NoPerusahaanCompany

NoCabangBranch

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Kontributor Data LK3EHS Data Contributor

25 Makassar

26 Malang

27 Martapura

28 Mataram

29 Medan

30 Mojokerto

31 Palangkaraya

32 Palembang

33 Pangkal Pinang

34 Pekalongan

35 Pematang Siantar

36 Pontianak

37 Probolinggo

38 Purwakarta

39 Purwodadi

40 Purwokerto

41 Samarinda

42 Semarang

43 Sidoarjo

44 Singkawang

45 Solo

46 Solok

47 Soreang

48 Surabaya

49 Tabanan

50 Tasikmalaya

49 PT Asuransi Astra Buana 1 HO

2 Makasar

3 Denpasar

4 Semarang

5 Cirebon

6 Bogor

7 Bandung

8 BSD

9 Surabaya

10 TB Simatupang

11 Kelapa Gading

12 Mangga Dua

13 Yogyakarta

14 Solo

15 Medan

16 Pekanbaru

17 Palembang

18 Padang

19 Jambi

20 Lampung

21 Malang

22 Menado

23 Balikpapan

24 Banjarmasin

25 Samarinda

50 PT Bank Permata Tbk

51 PT Astra Credit Companies

52 TAFS

It (Information technology)

53 PT Astra Graphia Tbk

INfRAStRUKtUR

54 PT Astratel Nusantara

55 PT SERASI Auto Raya 1 TRAC Balikpapan

2 TRAC Bandung

3 TRAC Banjarmasin

4 TRAC Cikarang

5 TRAC Cilegon

6 TRAC Condet

7 TRAC Denpasar

8 TRAC Head Office

9 TRAC Lombok

10 TRAC Makasar

11 TRAC Malang

12 TRAC Medan

13 TRAC Palembang

14 TRAC Pekanbaru

15 TRAC Semarang

16 TRAC Sudirman

17 TRAC Surabaya - Jemur Sari

18 TRAC Yogya

19 TRAC Lampung

20 M88 Semarang

21 M88 Jemursari

22 M88 Medan

23 M88 Kalimalang

24 M88 Bintaro

25 M88 Kebun Jeruk

26 M88 Cilandak

27 M88 Tebet

28 M88 Kelapa Gading

29M88 Soekarno-Hatta (Bandung)

30 M88 Pasteur (Bandung)

31 STN - Orenz Taxi

32 TFSI (MV Serasi 1)

33 TFSI (MV Serasi 2)

34 TFSI (MV Serasi 3)

35 HMU

56PT PAM Lyonnaise Jaya (PALYJA)

57Gondola (PT Karsa Surya Indonusa)

NoPerusahaanCompany

NoCabangBranch

NoPerusahaanCompany

NoCabangBranch

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GRI # GRI Content Page

1.1 Statement from the most senior decision maker of the organization (e.g., CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and its strategy.

9-10

1.2 Description of key impacts, risks, and opportunities. 10,13

2.1 Name of the organization. 18

2.2 Primary brands, products, and/or services. 18

2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures.

18

2.4 Location of organization’s headquarters. 18

2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report.

18

2.6 Nature of ownership and legal form. 18

2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries).

68

2.8 Scale of the reporting organization. 3

2.9 Significant changes during the reporting period regarding size, structure, or ownership.

4

2.10 Awards received in the reporting period. 88-89

3.1 Reporting period (e.g., fiscal/calendar year) for information provided.

3

3.2 Reporting period (e.g., fiscal/calendar year) for information provided.

3

3.3 Reporting cycle (annual, biennial, etc.) 3

3.4 Contact point for questions regarding the report or its contents.

101

3.5 Process for defining report content. 4

3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance.

3, 4, 93-96

3.7 State any specific limitations on the scope or boundary of the report.

4

3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations.

4

3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report.

4

3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods).

3

3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report.

4

3.12 Table identifying the location of the Standard Disclosures in the report.

97

GRI # GRI Content Page

3.13 Policy and current practice with regard to seeking external assurance for the report. If not included in the assurance report accompanying the sustainability report, explain the scope and basis of any external assurance provided. Also explain the relationship between the reporting organization and the assurance provider(s).

4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight.

90-92

4.2 Indicate whether the Chair of the highest governance body is also an executive officer (and, if so, their function within the organization’s management and the reasons for this arrangement).

90-92

4.3 For organizations that have a unitary board structure, state the number of members of the highest governance body that are independent and/or non-executive members.

22

4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body.

5, 64, 82

4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance (including social and environmental performance).

22

4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided.

25

4.7 Process for determining the qualifications and expertise of the members of the highest governance body for guiding the organization’s strategy on economic, environmental, and social topics.

22

4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation.

13, 25

4.9 Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles.

24

4.10 Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance.

21

4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization.

24

4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses.

85

4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organizations

79

4.14 List of stakeholder groups engaged by the organization. 3, 5

4.15 Basis for identification and selection of stakeholders with whom to engage.

30, 48, 62, 69, 74, 78, 81

4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group.

5

GRI Cross Reference Index

GRI Cross Reference Index (3.12)

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GRI # GRI Content Page

4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting.

5

Economic Performance Indicator

EC 1 Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments.

26, 42

EC 2 Financial implications and other risks and opportunities for the organization’s activities due to climate change.

52

EC 3 Coverage of the organization’s defined benefit plan obligations.

67

EC 4 Significant financial assistance received from government.

EC 5 Range of ratios of standard entry level wage compared to local minimum wage at significant locations of operation.

65

EC 6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation.

44, 77

EC 7 Procedures for local hiring and proportion of senior management hired from the local community at locations of significant operation.

EC 8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, inkind, or pro bono engagement.

32, 36-40, 79

EC 9 Understanding and describing significant indirect economic impacts, including the extent of impacts.

76-77

Environmental Performance Indicators

EN 1 Materials used by weight or volume. 50

EN 2 Percentage of materials used that are recycled input materials.

55

EN 3 Direct energy consumption by primary energy source. 50-51

EN 4 Indirect energy consumption by primary source. 50-51

EN 5 Energy saved due to conservation and efficiency improvements.

49, 52, 53

EN 6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives.

52, 53, 70

EN 7 Initiatives to reduce indirect energy consumption and reductions achieved.

52-53

EN 8 Total water withdrawal by source. 50-51

EN 9 Water sources significantly affected by withdrawal of water.

EN 10 Percentage and total volume of water recycled and reused.

50-51

EN 11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.

55-57

EN 12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas.

55-57

EN 13 Habitats protected or restored. 55-57

EN 14 Strategies, current actions, and future plans for managing impacts on biodiversity.

55-57

GRI # GRI Content Page

EN 15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk.

55-57

EN 16 Total direct and indirect greenhouse gas emissions by weight. CORE

52-53

EN 17 Other relevant indirect greenhouse gas emissions by weight.

52-53

EN 18 Initiatives to reduce greenhouse gas emissions and reductions achieved.

52, 53, 79

EN 19 Emissions of ozone-depleting substances by weight. 52-54

EN 20 NO, SO, and other significant air emissions by type and weight

-

EN 21 Total water discharge by quality and destination. 54

EN 22 Total weight of waste by type and disposal method. 54

EN 23 Total number and volume of significant spills. -

EN 24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally.

54

EN 25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff .

-

EN 26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation.

58

EN 27 Percentage of products sold and their packaging materials that are reclaimed by category.

-

EN 28 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with environmental laws and regulations.

-

EN 29 Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce.

EN 30 Total environmental protection expenditures and investments by type.

Labour Indicators

LA 1 Total workforce by employment type, employment contract, and region.

67

LA 2 Total number and rate of employee turnover by age group, gender, and region.

-

LA 3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations.

67

LA 4 Percentage of employees covered by collective bargaining agreements.

64

LA 5 Minimum notice period(s) regarding operational changes, including whether it is specified in collective agreements.

LA 6 Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs.

64

LA 7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work related fatalities by region.

60

GRI Cross Reference IndexGRI Cross Reference Index

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LA 8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases.

59-61, 64

LA 9 Health and safety topics covered in formal agreements with trade unions.

64

LA 10 Average hours of training per year per employee by employee category.

63

LA 11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings.

65, 67

LA 12 Percentage of employees receiving regular performance and career development reviews.

64-65

LA 13 Composition of governance bodies and breakdown of employees per category according to gender, age group, minority group membership, and other indicators of diversity.

64-65, 67

LA 14 Ratio of basic salary of men to women by employee category.

64-65, 67

Human Rights Indicators

HR 1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening.

-

HR 2 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken.

75

HR 3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.

-

HR 4 Total number of incidents of discrimination and actions taken.

64-65

HR 5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights.

64-65

HR 6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor.

65

HR 7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor.

64-65

HR 8 Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations.

63

HR 9 Total number of incidents of violations involving rights of indigenous people and actions taken.

Social Indicators

SO 1 Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting.

77

SO 2 Percentage and total number of business units analyzed for risks related to corruption.

21, 25

SO 3 Percentage of employees trained in organization’s anti-corruption policies and procedures.

21, 25

SO 4 Actions taken in response to incidents of corruption. 21

GRI # GRI Content Page

SO 5 Public policy positions and participation in public policy development and lobbying.

25

SO 6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country.

SO 7 Total number of legal actions for anticompetitive behavior, anti-trust, and monopoly practices and their outcomes.

25

SO 8 Monetary value of significant fines and total number of non-monetary sanctions for noncompliance with laws and regulations.

Product Responsibilty Indicators

PR 1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures.

PR 2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes.

70

PR 3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements.

70

PR 4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.

PR 5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction.

72-73

PR 6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship.

69

PR 7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes.

PR 8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.

PR 9 Monetary value of significant fines for noncompliance with laws and regulations concerning the provision and use of products and services.

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100 Laporan Berkelanjutan • Sustainability Report • Astra International 2010

List of Tables and Graphs

Daftar Tabel dan Grafik

NoKeterangan TabelTable Description

HalamanPage

1 Pemangku Kepentingan Astra | Astra Stakeholders 5

2 Ikhtisar Keuangan Astra | Astra Financial Highlights 26

3 Penghargaan dan Sertifikasi 2010 | 2010 Awards and Certifications 88

4 Struktur Organisasi | Organisation Structure 90

5 Kontributor Data LK3 | EHS Data Contributor 93

6 GRI Cross Reference Index | GRI Cross Reference Index 97

NoKeterangan GrafikGraph Description

HalamanPage

1 Pendapatan Bersih | Net Revenue 27

2 Laba Bersih | Net Income 27

3 Jumlah Aset | Total Assets 27

4 Jumlah Ekuitas | Total Equity 27

5 Laba Bersih per Saham | Net Earnings per Share 27

6 Dividen per Saham | Dividend per Share 27

7 Jumlah Penerima Beasiswa | Total Number of Scholars 41

8 Penggunaan Sumber Daya Alam dan Energi | Natural Resources and Energy Consumption 50

9 Air (M3/unit produk) | Water (M3/unit product) 51

10 Listrik (kWh/unit produk) | Electricity (kWh/unit product) 51

11 Solar (L/unit produk) | Diesel Fuel (L/unit product) 51

12 Oli (L/unit produk) | Oil (L/unit product) 51

13 Emisi CO2 (Ton/unit produk) | CO

2 Emission (Tonnes/unit product) 53

14 Limbah Cair Non B3 (M3/unit produk) | Non-hazardous Liquid Waste (M3 / unit product) 54

15 Limbah Cair Non B3 (L/unit produk) | Hazardous Liquid Waste (Liter / unit product) 54

16 Limbah Padat Non B3 (Kg/unit produk) | Non-hazardous solid waste (Kg / unit product) 55

17 Limbah Padat B3 (Kg/unit produk) | Hazardous solid waste (Kg / unit product) 55

18 Kecelakaan Kerja | Accident Table 60

19 Berdasarkan Jenis Status | Based on Status 67

20 Berdasarkan Jenis Kelamin | Berdasarkan Jenis Kelamin 67

21 Berdasarkan Usia | Berdasarkan Usia 67

22 Program Asesmen AGC Grup Astra | Astra Group’s AGC Assessment Program 85

23 Pencapaian AGC Grup Astra 2010 | Astra Group’s AGC Achievements 2010 86

24 Program Asesmen AFC Grup Astra | Astra Group’s AFC Assessment Program 86

25 Prosentase Kinerja AFC Grup Astra 2010 | Astra Group’s AFC Achievement Percentage 2010 87

Page 103: Astra Sr 2010

Feedback Form

Lembar Umpan Balik

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1 Laporan ini berisi/mengandung informasi yang bermanfaat mengenai komitmen Astra dan

kebijakannya

This report contains useful information on Astra’s Sustainability Development commitment

and policy

2 Laporan ini menyediakan suatu gambaran/summary mengenai kinerja Grup Astra yang

sejalan dengan usaha pencapaian sustainable development

This report provides a good overview on Astra’s performance in its pursuit to reach

sustainable development

3 Laporan ini mudah dimengerti

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The report provides enough detail of information

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SS = Sangat Setuju S = Setuju RR = Ragu-ragu TS = Tidak Setuju STS = Sangat Tidak Setuju

SA = Strongly Agree A = Agree SD = Somewhat Disagree D = Disagree SD = Strongly Disagree

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Informasi yang kurang menarik adalah:

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a. a.

b. b.

c. c.

Saran dan/atau kritik mengenai isi, desain, layout dan lain-lain.

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PT Astra International Tbk, Environment & Social Responsibility Division (3.4)

Gedung Astra International A, Lt. 5, Jl. Gaya Motor No. 8, Sunter II, Jakarta Utara 14330, Indonesia

u.p./attn: Wisfani, Tel: 021-652 2555, ext 518, Fax: 021-651 2058/59

Page 104: Astra Sr 2010
Page 105: Astra Sr 2010

Printed on recycled paper & FSC certifiedDicetak di atas kertas daur ulang & bersertifikat FSC

Page 106: Astra Sr 2010

2010 Laporan BerkelanjutanSustainability Report

PT Astra International Tbk

Astra International BuildingJl. Gaya Motor Raya No. 8Sunter II, Jakarta 14330Indonesia

Telp (62-21) 652 2555Fax (62-21) 653 04957

www.astra.co.id