Asterisk ® -based PBX Solutions

VoIPon www.voipon.co.uk [email protected] Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

Asterisk®-based PBX Solutions

Open Source Telephony Interfaces, Appliances

and Utilities for Commercial Installations

Asterisk is a registered trademark of Digium, Inc.


Introduction to Xorcom

• Award-winning, flexible and modular telephony interface solutions based on XPP™ technology (USB2)• 5 lines of IP-PBX (type/size of business)

• USB-connected channel banks

• Property Management System (PMS) interface for hospitality

• Built-in reliability• TwinStar™, Rapid Recovery™, RPS

• Xorcom drivers: standard component in Asterisk since v. 1.2.4 (Feb ‘06)


Distribution & OEM Channels

Distributor OEM


Among our Customers


New Standard for Asterisk Connectivity


XPP: Unique Selling Points

• High speed 480 Mbit/s USB2 connectivity • Supports very high densities• Typical uncompressed voice: 2,400 calls/USB

• Full support for fax and modems • Modular and scalable• Additional ports are ‘hot pluggable’• Simple integration of software

applications

http://www.xorcom.com/meeting-voip-challenges/fax-modem-support.html


POWERFUL OPEN-SOURCE ENGINE

Asterisk is a registered trademark of Digium, Inc.


Asterisk

• Worldwide body of avid developers• Robust and accepted platform• Jan ‘09 report from Eastern Mgmt Group• 18% of N.A. installs based on open source• Most popular open-source telephony OS (85%)

• Minimal $$ needed to start; higher flexibility• Open Source PBXs typically cost ~40% less than

conventional telephone systems • Simple to integrate s/w apps

http://www.easternmanagement.com/pbx.htm


ASTRIBANK™Asterisk® USB Channel Bank – “Best of Show” in Open Source Category – IT Expo West 2009


Astribank Overview

• Direct USB connection to Asterisk server• Drivers are native in Asterisk• Auto detection of analog/digital ports

• Peripheral device support (I/O ports)• All units are “TwinStar™-ready”

* Astribank

USB


Modular Design

• Flexible and scalable

Astribank


Multi PRI

• Intended for CLECs and other VoIP providers• 6 to 16 PRI ports• 1U chassis• Comes by default with:• Redundant power supply• Hardware echo canceller for all channels

• Up to 4 PRI ports per main board • No single point of failure for all ports

• Supports TwinStar™


XORCOM IP-PBX PRODUCT LINESFive lines to meet requirements of different

sizes and types of businesses


Xorcom IP-PBX Product Lines

XR1000 – up to 30 users

XR2000 –up to 200 users; up to 4 Astribanks

XE3000 – up to 1000 users; up to 20 Astribanks

XR3000 – up to 1000 users; up to 20 Astribanks

XE2000 – up to 200 users; up to 4 Astribanks


IP-PBX Features (partial list)

• User-friendly Web Interface • Interface in Different Languages• CDR (Call Details Record)• TDM/SIP/IAX Trunks• Remote Extensions• Voicemail• Fax Support• Voicemail to Email• IVR Menu System• Ring Groups• Call Queues• Conference Rooms

• Follow-Me • Time-Based Routing• Advanced Dialing Rules• Music On Hold• Paging and Intercom• Web Access to Voicemail• Admin Status Screen• Package Manager

(for easy updates)• Phone Provisioning Tool• Network Settings Tool• Echo Cancellation - OSLEC (Open

Source Line Echo Cancellation)• See Web listing

http://www.xorcom.com/asterisk-appliances/xorcom-ip-pbx-software-features.html


Peripheral Device Support

• Input ports• Up to 4 input ports• Possible usage

• Fire/burglar alarm integration• Intercom

• Output Ports• Up to 2 output ports• Possible usage

• Opening electrical lock• Parking gate


User Interface & Management

• Elastix


XE2000 and XE3000

• LCD and touch panel• Network settings• Status – network info,

RPS monitoring, HW status• Maintenance – reboot, restart processes

• RAID1• Fan redundancy• Additional Ethernet port• Internal backup and restore


XE or XR? When to Choose Which…

XR Series• For businesses with

standard telephony requirements, where telephone traffic is typically at 40% usage, and

• Where cost is a major consideration

XE Series• For businesses whose call

volumes are higher than 40%, and/or

• are running additional applications which mandate a more powerful phone system, and/or

• have stricter policies about networking and reliability


Xorcom IP-PBX Specifications - I

FEATURE/MODEL XR1000 XR2000 XR3000 XE2000 XE3000

Max. capacity (users) 30 200 1000 200 1000

Max. concurrent calls 10 45 300 45 480

Max. analog ports 16 160 800 160 800

Telephony modules

FXS, FXO, BRI ISDN + + + + +

E1/T1 PRI, E1 R2, T1 CAS - + + + +

Ethernet port(s)

10/100 Mb/s + + - + -

10/100/1000 Mb/s - - + + 2x

Mass storage

4GB Embedded Disk Card + - - - -

250 GB HDD - + + + +

500 GB HDD - * * * *


Xorcom IP-PBX Specifications - II

FEATURE/MODEL XR1000 XR2000 XR3000 XE2000 XE3000

RAID1 (Dual Hard Drive) - - - + +

Fan redundancy - - - + +

Rapid Recovery™ * * * + +

Internal backup and restore - - - + +

Restore to factory default - - - + +

Power supply notification - - - + +

Front panel LCD and keypad - - - + +

Front panel USB access - - - + +

Internal power supply - + + + +

19” chassis 1U 2U 2U 2U 2U


SUPPORTED EXTRASSimplifying and extending the usability of

open source telephony


Telecom Connector Option (TCO)

• Optional factory installed add-on• Unites FXS ports into a single telecom

connector on the rear panel• Available for all Astribanks,

XR2000 and XR3000 units with ≥8 FXS ports• Does not disable front panel FXS ports; can be used in parallel • Excellent for maintenance; front panel LEDs are active when

the Telco port is in use • Supplied with 3 meters (~9 ft) telecom cable


Hardware Echo Cancellation

• High level EC and voice enhancement• 1 module per Astribank/iPBX (w/telephony ports)• 32-144 speech channels per module• Removes load from the CPU• 128 ms tail (vs max 32 ms with OSLEC)• Basic module supports 32 channels• Additional channels are licensed in

bundles based on port type


Rapid PA™ - Public Address System

• Small stand-alone unit; activated by dialing port’s extension

• 2 RJ11 ports per Rapid PA • ‘PBX’ port connects directly to Astribank FXS port • ‘PA’ connection connects to PA ‘line in’ port

• No power supply needed; uses Astribank FXS feed• PA device: • standard PC speaker with internal amplifier • industrial-strength amplifying system• anything in-between…


RAID1 Support

• Geometrically increases IP-PBX hard-drive reliability

• Supplied with XE2000 and XE3000• Two hard disks are supplied;

all blocks replicated/mirrored• If the active hard disk fails, the second hard-disk

automatically takes over and an alarm e-mail is sent to the system administrator

• PBX continues working seamlessly


PBX Disaster Recovery Made Simple

• Never worry again about:• natural disasters• hardware failure• human error

• Now you can create, save and restore your PBX files in minutes!

http://www.youtube.com/watch?v=szWFxPxQovE&bw=&bh=

http://www.youtube.com/watch?v=szWFxPxQovE&bw=&bh=


Rapid Recovery: Backup & Restore

• Utility and storage space 2GB USB Disk-on-Key (DOK)• Supports all Xorcom IP-PBX models – standard on XE;

optional on XR• Backs up entire PBX including

user-defined options:• configuration files• voice prompts• voice mail

• Descriptive name for each backup• Single DOK for multiple system backups;

Up to four* different system recoveries on single DOK* For XEx000 and XRx000. A single, non-compressed backup is supported for XR1000.


Rapid Tunneling Utility

• Secure remote access to IP-PBX• Pre-installed on all IP-PBX models• Targeted, real-time support• End user determines when to

connect/disconnect• No technical knowledge required of end user• In real time, Xorcom support specialist can:

• troubleshoot• perform diagnostics• correct configuration issues


Redundant Power Supply

• Microcomputer-based control system • Supports up to 16 Astribanks (512 analog ports)• Constantly monitors power requirements• In the event of malfunction• Automated alert to sys admin • Load balancing of remaining units

• Also supports up to 8 internal USB 2.0 hubs with 4 ports each; total of 32 USB 2.0 connections


Calculating # of Required PS

Call Center (100% usage)

# of Astribanks # of Power Supplies (PS)

4 2

5-8 3

9-12 4

Standard Office (40% usage)

# of Astribanks # of Power Supplies (PS)

8 2

9-12 3

13-16 4


COMPLETE CONCIERGEIntegrated Hospitality Telephony Solution

Certified


Complete Concierge Overview

• Provides comprehensive communications for hotel guests and staff at a reasonable cost

• Integrated system:• VoIP-enabled PBX• Property Management System interface

(or stand-alone PMS) • Call Accounting software

• Leverages existing hotel infrastructure, such as cabling and analog phone sets


PMS Interfaces

• Certified interoperable with:


Choice Package Features

• Integrated wakeup (can be set by Hotel Staff or by Guests)

• Integrated browser-based operator panel

• Front desk check-in/check-out• Guest name applied to room

upon check-in• Vacant applied to room upon

check-out• Opening phones for calls at guest

check-in• Closing phones for calls at guest

check-out

• Opening of guest voicemail box upon check-in

• Cleaning of all voice messages in guest voicemail box upon check-out

• Built in room state system for control of room status and maids

• Built in Mini-bar soft phone for control of mini-bar management

• Built in and fully integrated Call Accounting System with adjustable rate tables


COMPLETE CONCIERGE PRODUCT DEMO

View On-line Recording

http://www.xorcom.com/ftp/xorcom-complete-concierge-webinar.mp4


COMPLETE CONCIERGE FAQS PAGE

http://www.xorcom.com/products/complete-concierge-frequently-asked-questions.html




TWINSTAR™ True Redundancy for Complete Asterisk PBX

“Best of Show” in On-Site Product Launch Category – IT Expo East 2009


High Availability Solution for Asterisk

• Provides full redundancy for a complete PBX system, incl. telephony interfaces

• Quick and automatic failover process keeps downtime to an absolute minimum

• Auto detection of server failure & switch to backup server

• Firmware-based switching mechanism is not network-dependent

• Solution components:• two Xorcom IP PBX units with identical configurations• Xorcom Astribank channel bank(s) with dual USB ports

XPP Technology


Initial Setup: Identical Servers

• Two Xorcom servers + dual-USB Astribank

PSTN

Astribank (front panel) USB-connected channel bank

providing analog/digital telephony interfaces

Xorcom server(backup)

Analog Phones

IP Phones

LAN/WAN

USB USB

Xorcom server(primary)


Standard Operation: Primary Active

• Two Xorcom servers + dual-USB Astribank

IP Phones

PSTN

Astribank (rear panel) USB-connected channel bank




Analog Phones

LAN/WAN

USB USB


IP Phones

Analog Phones

If the Primary Server Fails…

PSTN




LAN/WAN

Server Failure


USB USB


Analog Phones

IP Phones

…the Backup Server is Activated

PSTN




LAN/WAN

Switch Changes to Backup Server

Backup Server assumes Primary Server IP Address


USB USB


Installing Astribank on Distributions

• For Astribank FXS/FXO/PRI• install the fxload package for uploading of Astribank

firmware• install the freepbx-module-zapauto package for

automatic channels configuration• For Astribank BRI• same packages as above• install BRIstuff • recompile Asterisk, Zaptel, and libpri from the source

• Full documentation on Xorcom Web site

http://www.xorcom.com/images/stories/techdocs/Astribank-Online-Manual/index.html


CASE STUDIES


Visit Our Web Site…

Product Vertical Industry Country

XR1000 Health Care USA

XR2000 Advertising United Kingdom

XR2000 Recruitment United Kingdom

XR2000 Transportation & Banking Reunion Island

XR2000 Legal United Kingdom

XR2000 Real Estate Uruguay

XR3000 Marketing Research Kazakhstan

XR3000 Software Israel

Astribank Finance Greece

Astribank Finance Ireland


TESTIMONIALS


What Our Customers Are Saying:

“The Xorcom IP PBX allowed us to

implement the most economical type

of telephone communication, and

thereby substantially reduce the cost

of our main activity...” –

Sergey Vanner, COMICON

“The flexibility of the Xorcom system was the decisive factor for us. It

enabled us to use existing handsets, which saved us

money.” – Colin Goldstein, Redbus Media Group

“The system works extremely

well, with very good call

quality, and lots more

functionality than our

previous PBX.” -

Paul Isdell, Cavanagh Isdell &

Co

“Saving money was felt in the first month as we were able use the

phones in our branch offices via the LAN free of charge.” - Steve Harder, IT Manager at FTS

“Since we were unfamiliar with Asterisk, we expected that the installation, implementation and testing cycle would take a few weeks, but in reality, since Xorcom configuration was so intuitive, our phone system was shut down for only a few hours.” - Bruno K. - Cirrus Informatique

“Both the equipment and

our integrator exceeded our

expectations.” - Diego

Braglia, Inmobiliaria Braglia

“Xorcom makes great telephony hardware and

backs it with tremendous

service.” - Blan Cox

“The capital cost of implementing the proposed

solution was half the price of purchasing a

traditional solution yet by using IP telephony all

the functionality is still provided. While the cost

savings are impressive, what is really great

about this solution is the flexibility; it does

everything and much more than the

competitors - with no hidden costs.” - David

Merson, JD Law

http://www.xorcom.com/case-studies/comicon-case-study-kazakhstan.html

http://www.xorcom.com/case-studies/redbus-media-group-case-study-uk.html



http://www.xorcom.com/case-studies/cavanagh-isdell-and-co-case-study-ireland.html

http://www.xorcom.com/case-studies/cavanagh-isdell-and-co-case-study-ireland.html

http://www.xorcom.com/case-studies/fts-case-study.html

http://www.xorcom.com/case-studies/cirrus-informatique-case-study-reunion-island.html

http://www.xorcom.com/case-studies/cirrus-informatique-case-study-reunion-island.html

http://www.xorcom.com/case-studies/inmobiliaria-braglia-case-study-uruguay.html






http://www.xorcom.com/resellers-in-us-and-canada/mills-communications.html

http://www.xorcom.com/case-studies/jd-law-case-study-uk.html




KEY SALES & SUPPORT BENEFITS

Why Choose Xorcom? In a Nutshell…


Sales Benefits of Xorcom Platform

• Simple, pre-configured: works ‘out of the box’ to save time and money

• Small, professional, industry standard 19” 1U/2U• High density:

• Up to 32 analog, 120 digital or 144 combined ports (per chassis)

• Full telephony connectivity: FXS, FXO, PRI (E1/T1), T1 CAS, E1/R2, BRI ISDN

• Modular and scalable• Connects to VoIP (SIP, IAX), incl. soft phones


Support Benefits of Xorcom Platform

• 12-month warranty; on-going free software upgrades for future features

• Rapid Recovery™ for backup/restore• Redundant Power Supply for extra reliability• RAID1 for dual hard disk drive redundancy• Rapid Tunneling™ for easy remote

maintenance• TwinStar™ failover solution


Thank You

Asterisk ® -based PBX Solutions

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