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Universal Design and Assistive
Technology
Providing access and assistanceto people with special needs.
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Motivations
Legal Requirements Section 508 1973/1986 Rehabilitation
Act
1990 Americans with Disabilities Act 1/5 Americans have a disability,
1/10 have a severe disability*
Everyone is impaired sometimes
Intriguing interface challenges
*2000 US Census Brief
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Universal Design
Universal design is the design of products andenvironments to be usable by all people, tothe greatest extent possible, without theneed for adaptation or specialized design
Variety of users: Age, expertise, language, education, physical
abilities, cognitive abilities
Helps everyone, not just those with adisability.
http://en.wikipedia.org/wiki/Universal_design
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Universal design principles
equitable use
flexibility in use
simple and intuitive to use
perceptible information
tolerance for error
low physical effort
size and space for approach and use
http://www.design.ncsu.edu/cud/univ_design/princ_overview.htm
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Example: Multi-Modal Systems
More than one sensory channel ininteraction
e.g. sounds, text, hypertext,
animation, video, gestures, vision
Provides flexibility in input
Redundant output
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Accessible design
Make accessible to as wide a group ofpeople as possible, particularly those withdisabilities
Provide equal access Example: Web accessibility
Challenge:
Very hard to design a product for everyone
Design for all vs. Design for most
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Users with disabilities
visual impairment Blindness, low vision, color blindness
hearing impairment Deafness, partial hearing loss
physical impairment Difficulty or inability to use hands, such as
tremors, loss of muscle control, or paralysis
Cognitive
Learning disabilities such as dyslexia, memory,attention, problem-solving impairments
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and different needs
age groups
older people e.g. disability aids, memory aids,communication tools to prevent social isolation
children e.g. appropriate input/output devices,
involvement in design process cultural differences
influence of nationality, generation, gender, race,sexuality, class, religion, political persuasion etc. oninterpretation of interface features
e.g. interpretation and acceptability of language,cultural symbols, gesture and colour
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Were all disabled sometimes
Environment
Fatigue
Injury Aging
Changing role of informationtechnology
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Example:
Sheila the programmer. She was diagnosed withmuscular dystrophy in her early 20's. This condition,which results in progressive loss of muscularstrength, means that she works from her motorized
wheelchair, and is unable to sit upright for morethan a brief time. As a result, she works in areclined position, leaning back almost horizontally.Her vision problems limit the amount of time shecan focus on the screen, and her muscular weakness
prevents her from handling paper manuals.
http://www.sun.com/access/developers/updt.HCI.advance.html#design
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Another example:
Carla the secretary. She has no vision in one eyeand "tunnel vision" in the other and preparesdocuments using a standard PC and screenmagnification software. Sometimes she is unable
to tell the difference between old and new emailmessages, because her mail application uses colorto distinguish old from new. Like many users withlow vision, she has problems working withcolumns, because it is difficult for her to see iftext is aligned.
http://www.sun.com/access/developers/updt.HCI.advance.html#design
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Assistive Technology
Any item, equipment or system, that isused to increase, maintain, or improvefunctional capabilities of a person with adisability
Understand technology in order to designwith it in mind
Create new technology to aid users
Examples: http://www.enablemart.com/
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Vision
Color blindness
Low-vision
The vast majority of visually disabledpeople have some sight
Blindness
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Color blindness
Remember: 8% of population!
Use good color contrast
Color is not the only way ofdistinguishing information
Check your pages with simulator Such as http://www.vischeck.com/index.php
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Myopia and Hypermetropia
Myopia Hypermetropia
(short-sighted) (far-sighted)
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Macular degeneration
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Diabetic retinopathy
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Cataracts
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Tunnel vision
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Accommodating Partial Sight
Large monitor, high resolution,glare protection
Control of color and contrast
Control of font size everywhere
Keyboard orientation aids
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Hardware or Software
Magnification
2 to 16 times
Virtual screen
Viewport, control
Notification of outside events
CRTs for physical items
Software:
Zoomtext MAGic
http://www.afb.org/Section.asp?SectionID=4&TopicID=31&DocumentID=1387
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Accommodating Blind Users
Screen Readers
Read GUI out loud
Cursor-tracking, routing
Dialogue focus
View areas
Braille display
Braille embosser
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Design implications
Text alternatives for non-textcontent
Information and structure separatefrom presentation
All functionality available viakeyboard
Make placement and functionality ofcontent predictable
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Hearing
Redundant output
hardware (flashing title bar)
software (text to speech)
An increasing problem?
Population
Phone interfaces
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Assistive Technology
Amplification systems
TDD/TTYs
Deaf relay centers Communication aids
SMS: most significant communicationdevice for deaf recently
Sign language translator
Speech training
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Physical Impairments
Complete lack of function
absence of a limb
paralysis
Lack of strength
Tremor/lack of accuracy
Slowness
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Keyboard Modifications
Keyguards
Alternative layouts
Reduce movement
One-handed keyboards, possiblechords
Membrane surfaces (minimize
required pressure)
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Software Modifications
Sticky keys
Slow keys or disable auto-repeat
Modify keyboard mappings On-screen keyboards
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Alternative Input Devices
Speech input
Dictation versus control
Switches
Keyboard has approx 50 switches
Scanning interfaces
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Mouse alternatives
Trackball
Proportional joystick
Switched joystick or cursor keys Head sensor or mouth stick
Eye-gaze
Keyboard only
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Possible Switches
Foot pedal
Leaf switch highly sensitive
Sip and puff
Dual switch (can be used for Morse code) Joy stick
Muscle switch
Neural implant
Eye gaze
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Scanning Interfaces
J
A B C D E F
G H I J K L
M N O P Q R
S T U V W X
Y Z . ,
A B C D E F
(a)
J
A B C D E F
G H I J K L
M N O P Q R
S T U V W X
Y Z . ,
M N O P Q R
(b)
A B C D E F
G H I J K LM N O P Q R
S T U V W X
Y Z . ,
M
(c)
A B C D E F
G H I J K LM N O P Q R
S T U V W X
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P
(d)
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Acceleration Techniques
Control macros
Word prediction
Abbreviations
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On the horizon: Brain-computer
interfaces
Sensing neural activity tocontrol a device
Communication for severelyparalyzed
Control prosthetic or
paralyzed limb
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Impaired Mental Capabilities
Memory Short or long term, recall and recognition
Perception Attention, discriminating sensory input
Problem Solving Recognizing the problem, implementing
solutions and evaluation
Concepts
Generalizing, skill development Learning
Autism
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Design Guidelines
Input / Interface Control Change colors/contrast for easy reading
Presentation Format blank space to focus attention turn off moving images
Informational Content and Prompting match vocabulary level to user
Infinite patience and risk-free environment
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Who are older people?
People who have been alive forlonger
Thats about all they have incommon
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Potential Declining Abilities
Physical
Sensory
Cognition Retrospective memory
Computing no longer limited to theworkplace
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Assistive Uses
Sensory aids
Memory aids
Mobile emergency alerts Information access
ThirdAge (www.thirdage.com)
Social communication
SeniorNet (www.seniornet.com)
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Guideline summary
http://www.sun.com/access/developers/updt.HCI.advance.html#design
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Sources for guidelines
Web accessibility:
http://www.w3.org/WAI/ http://www.afb.org/Section.asp?SectionID=57&TopicID=167
www-306.ibm.com/able/guidelines/web/accessweb.html
http://www.w3.org/WAI/http://www.afb.org/Section.asp?SectionID=57&TopicID=167http://www-306.ibm.com/able/guidelines/web/accessweb.htmlhttp://www-306.ibm.com/able/guidelines/web/accessweb.htmlhttp://www-306.ibm.com/able/guidelines/web/accessweb.htmlhttp://www-306.ibm.com/able/guidelines/web/accessweb.htmlhttp://www.afb.org/Section.asp?SectionID=57&TopicID=167http://www.w3.org/WAI/ -
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Take home points
Think about universal design principles helps all users, not just disabled
Technology can help provide access andcontrol of computer
Technology can also help people functionbetter in everyday world
Solutions include wide range of physicaland software solutions
Work with users! You cant understand what its like