AssistiveTechnology.ppt

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    Universal Design and Assistive

    Technology

    Providing access and assistanceto people with special needs.

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    Motivations

    Legal Requirements Section 508 1973/1986 Rehabilitation

    Act

    1990 Americans with Disabilities Act 1/5 Americans have a disability,

    1/10 have a severe disability*

    Everyone is impaired sometimes

    Intriguing interface challenges

    *2000 US Census Brief

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    Universal Design

    Universal design is the design of products andenvironments to be usable by all people, tothe greatest extent possible, without theneed for adaptation or specialized design

    Variety of users: Age, expertise, language, education, physical

    abilities, cognitive abilities

    Helps everyone, not just those with adisability.

    http://en.wikipedia.org/wiki/Universal_design

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    Universal design principles

    equitable use

    flexibility in use

    simple and intuitive to use

    perceptible information

    tolerance for error

    low physical effort

    size and space for approach and use

    http://www.design.ncsu.edu/cud/univ_design/princ_overview.htm

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    Example: Multi-Modal Systems

    More than one sensory channel ininteraction

    e.g. sounds, text, hypertext,

    animation, video, gestures, vision

    Provides flexibility in input

    Redundant output

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    Accessible design

    Make accessible to as wide a group ofpeople as possible, particularly those withdisabilities

    Provide equal access Example: Web accessibility

    Challenge:

    Very hard to design a product for everyone

    Design for all vs. Design for most

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    Users with disabilities

    visual impairment Blindness, low vision, color blindness

    hearing impairment Deafness, partial hearing loss

    physical impairment Difficulty or inability to use hands, such as

    tremors, loss of muscle control, or paralysis

    Cognitive

    Learning disabilities such as dyslexia, memory,attention, problem-solving impairments

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    and different needs

    age groups

    older people e.g. disability aids, memory aids,communication tools to prevent social isolation

    children e.g. appropriate input/output devices,

    involvement in design process cultural differences

    influence of nationality, generation, gender, race,sexuality, class, religion, political persuasion etc. oninterpretation of interface features

    e.g. interpretation and acceptability of language,cultural symbols, gesture and colour

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    Were all disabled sometimes

    Environment

    Fatigue

    Injury Aging

    Changing role of informationtechnology

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    Example:

    Sheila the programmer. She was diagnosed withmuscular dystrophy in her early 20's. This condition,which results in progressive loss of muscularstrength, means that she works from her motorized

    wheelchair, and is unable to sit upright for morethan a brief time. As a result, she works in areclined position, leaning back almost horizontally.Her vision problems limit the amount of time shecan focus on the screen, and her muscular weakness

    prevents her from handling paper manuals.

    http://www.sun.com/access/developers/updt.HCI.advance.html#design

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    Another example:

    Carla the secretary. She has no vision in one eyeand "tunnel vision" in the other and preparesdocuments using a standard PC and screenmagnification software. Sometimes she is unable

    to tell the difference between old and new emailmessages, because her mail application uses colorto distinguish old from new. Like many users withlow vision, she has problems working withcolumns, because it is difficult for her to see iftext is aligned.

    http://www.sun.com/access/developers/updt.HCI.advance.html#design

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    Assistive Technology

    Any item, equipment or system, that isused to increase, maintain, or improvefunctional capabilities of a person with adisability

    Understand technology in order to designwith it in mind

    Create new technology to aid users

    Examples: http://www.enablemart.com/

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    Vision

    Color blindness

    Low-vision

    The vast majority of visually disabledpeople have some sight

    Blindness

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    Color blindness

    Remember: 8% of population!

    Use good color contrast

    Color is not the only way ofdistinguishing information

    Check your pages with simulator Such as http://www.vischeck.com/index.php

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    Myopia and Hypermetropia

    Myopia Hypermetropia

    (short-sighted) (far-sighted)

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    Macular degeneration

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    Diabetic retinopathy

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    Cataracts

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    Tunnel vision

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    Accommodating Partial Sight

    Large monitor, high resolution,glare protection

    Control of color and contrast

    Control of font size everywhere

    Keyboard orientation aids

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    Hardware or Software

    Magnification

    2 to 16 times

    Virtual screen

    Viewport, control

    Notification of outside events

    CRTs for physical items

    Software:

    Zoomtext MAGic

    http://www.afb.org/Section.asp?SectionID=4&TopicID=31&DocumentID=1387

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    Accommodating Blind Users

    Screen Readers

    Read GUI out loud

    Cursor-tracking, routing

    Dialogue focus

    View areas

    Braille display

    Braille embosser

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    Design implications

    Text alternatives for non-textcontent

    Information and structure separatefrom presentation

    All functionality available viakeyboard

    Make placement and functionality ofcontent predictable

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    Hearing

    Redundant output

    hardware (flashing title bar)

    software (text to speech)

    An increasing problem?

    Population

    Phone interfaces

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    Assistive Technology

    Amplification systems

    TDD/TTYs

    Deaf relay centers Communication aids

    SMS: most significant communicationdevice for deaf recently

    Sign language translator

    Speech training

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    Physical Impairments

    Complete lack of function

    absence of a limb

    paralysis

    Lack of strength

    Tremor/lack of accuracy

    Slowness

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    Keyboard Modifications

    Keyguards

    Alternative layouts

    Reduce movement

    One-handed keyboards, possiblechords

    Membrane surfaces (minimize

    required pressure)

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    Software Modifications

    Sticky keys

    Slow keys or disable auto-repeat

    Modify keyboard mappings On-screen keyboards

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    Alternative Input Devices

    Speech input

    Dictation versus control

    Switches

    Keyboard has approx 50 switches

    Scanning interfaces

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    Mouse alternatives

    Trackball

    Proportional joystick

    Switched joystick or cursor keys Head sensor or mouth stick

    Eye-gaze

    Keyboard only

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    Possible Switches

    Foot pedal

    Leaf switch highly sensitive

    Sip and puff

    Dual switch (can be used for Morse code) Joy stick

    Muscle switch

    Neural implant

    Eye gaze

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    Scanning Interfaces

    J

    A B C D E F

    G H I J K L

    M N O P Q R

    S T U V W X

    Y Z . ,

    A B C D E F

    (a)

    J

    A B C D E F

    G H I J K L

    M N O P Q R

    S T U V W X

    Y Z . ,

    M N O P Q R

    (b)

    A B C D E F

    G H I J K LM N O P Q R

    S T U V W X

    Y Z . ,

    M

    (c)

    A B C D E F

    G H I J K LM N O P Q R

    S T U V W X

    Y Z . ,

    P

    (d)

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    Acceleration Techniques

    Control macros

    Word prediction

    Abbreviations

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    On the horizon: Brain-computer

    interfaces

    Sensing neural activity tocontrol a device

    Communication for severelyparalyzed

    Control prosthetic or

    paralyzed limb

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    Impaired Mental Capabilities

    Memory Short or long term, recall and recognition

    Perception Attention, discriminating sensory input

    Problem Solving Recognizing the problem, implementing

    solutions and evaluation

    Concepts

    Generalizing, skill development Learning

    Autism

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    Design Guidelines

    Input / Interface Control Change colors/contrast for easy reading

    Presentation Format blank space to focus attention turn off moving images

    Informational Content and Prompting match vocabulary level to user

    Infinite patience and risk-free environment

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    Who are older people?

    People who have been alive forlonger

    Thats about all they have incommon

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    Potential Declining Abilities

    Physical

    Sensory

    Cognition Retrospective memory

    Computing no longer limited to theworkplace

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    Assistive Uses

    Sensory aids

    Memory aids

    Mobile emergency alerts Information access

    ThirdAge (www.thirdage.com)

    Social communication

    SeniorNet (www.seniornet.com)

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    Guideline summary

    http://www.sun.com/access/developers/updt.HCI.advance.html#design

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    Sources for guidelines

    Web accessibility:

    http://www.w3.org/WAI/ http://www.afb.org/Section.asp?SectionID=57&TopicID=167

    www-306.ibm.com/able/guidelines/web/accessweb.html

    http://www.w3.org/WAI/http://www.afb.org/Section.asp?SectionID=57&TopicID=167http://www-306.ibm.com/able/guidelines/web/accessweb.htmlhttp://www-306.ibm.com/able/guidelines/web/accessweb.htmlhttp://www-306.ibm.com/able/guidelines/web/accessweb.htmlhttp://www-306.ibm.com/able/guidelines/web/accessweb.htmlhttp://www.afb.org/Section.asp?SectionID=57&TopicID=167http://www.w3.org/WAI/
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    Take home points

    Think about universal design principles helps all users, not just disabled

    Technology can help provide access andcontrol of computer

    Technology can also help people functionbetter in everyday world

    Solutions include wide range of physicaland software solutions

    Work with users! You cant understand what its like