Case Study Maintenance Drives Profits at Frito-Lay

Case StudyMaintenance Drives Profits at Frito-LayKristina PetersonMGT 305 Operations ManagementSouthern States University-Newport BeachDr. Peggy Bilbruck8 March, 2015

1. What might be done to help take Frito-Lay to the next level of outstanding maintenance? Consider Factors such as sophisticated software.

From the text we can find out that Frito-Lays Florida plant is to establish a world class benchmark, with1 percent unscheduled downtime.Total unscheduled downtime is 2 percent,1 percent of that is used for production changeoversWith each 1 percent of downtime having a negative profit impact in $200,000, plant operating is very important.This facilitated by a two section that has operations issues and maintenance issuesThe managers job is to call on maintenance to make the correction and provide an explicit description of the problemMaintenance software, as described in the text, could provide the next step information and control for Frito-Lays facility maintenance of employee.2. What are the advantages and disadvantages of giving more responsibility for machine maintenance to the operator?AdvantagesFaster response timeThe advantages of job enrichmentEmpowerment to machine operatorsGood job designDisadvantagesSpend money for training budgetsMoney for the necessary tools and testing equipmentMotivate operators whom may not be interested in obtaining additional skills

3. Discuss the pros and cons of hiring multi-craft maintenance personnel.Pros

Multi craft personnel may be much cheaper than having several people on staff around the clock when cover 24/7 shiftsCons

ExpensiveTime ConsumingTraining budget increase

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