Assessment report - ECA - ECAecahe.eu/assets/uploads/2015/07/CeQuInt-Report-La-Salle... · 2015. 7....
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Certificcate fo
LA S
or Qua
SALL
ality i
LE U
n Inte
NIV
As
ernatio
ERS
ssessmen
onalis
SITY
nt report
sation
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Copyrigh All rightscommercAdditiona
ht © 2015 Eu
s reserved. cial purposesal copies of t
ropean Con
This informs, provided thhis publicatio
nsortium for
mation may hat the sourcon are availa
La S
Insti
r Accreditat
be used frece is duly ackable via www
Salle U
tutio
ion in highe
eely and coknowledged.
w.ecahe.eu
Assessm
Unive
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T
G
1
2
3
4
5
A
A
A
Table o
Glossary .......
. Executiv
. The asse
. Basic inf
. Assessm
Standard
Standard
Standard
Standard
Standard
. Overview
Annex 1.
Annex 2.
Annex 3.
of cont
..................
ve summary
essment proc
formation ...
ment criteria
d 1: Inten
d 2: Actio
d 3: Imple
d 4: Enha
d 5: Gove
w of assessm
Com
Docu
Site v
tent
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cedure ........
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nded interna
on plans .......
ementation .
ancement .....
ernance ........
ments ..........
position of t
uments revie
visit program
5
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ationalisation
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the panel ....
ewed ..........
mme ...........
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Glo
CNA
HE
HEI
QA
LSU
COLCIEN
MEN
SER
PID
ORII
ssary
N
H
H
Q
La
NCIAS C
M
S
In
O
National Accr
Higher educa
Higher educa
Quality assura
a Salle Unive
Colombian Ad
Ministry of Na
elf‐ Assessm
nstitutional d
Office of Inte
reditation Co
tion
tion Instituti
ance
ersity
dministrative
ational Educ
ment Report
development
rnational and
7
ouncil
ion
e Departmen
cation
t Plan
d Inter instit
nt of Science
tutional Rela
, Technology
tions
y and Innovaation
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8
1. Executive summary
La Salle University was assessed by the National Accreditation Council of Colombia, CNA. This
assessment procedure took place within the framework of the Certificate for Quality in
Internationalisation project. CNA convened an assessment panel which studied the self‐evaluation
report and undertook a site visit on 18th y 19th November 2014, in Bogotá, Colombia.
La Salle University bases its internationalisation on a clear vision highly connected to the service to
society as common in many Latin American HEIs. Internationalisation is strongly related to its
research, its education, and its service to society, and has been formulated as a humanized
internationalisation which “invites to a permanent reflection about the human being and its role in
the knowledge society”. It is recommended to analyse and describe the internal and external context
for its intended internationalisation. Based on those contexts the university then needs to present its
intended goals for internationalisation for the long term and its objectives for the short term more
explicitly, and use these also for evaluation and measures of improvement. This might also lead to a
revised SWOT analysis, reflecting these goals and objectives more clearly. The university has done so
in its document of March 2015, LINEAMIENTOS ESTRATÉGICOS PARA LA INTERNACIONALIZACIÓN
ACADÉMICA UNIVERSIDAD DE LA SALLE, after the visit of the expert panel. The panel is convinced of
the good intentions of the plan, its implementation and review is a process of the years to come.
ULS action plans for internationalisation are mainly located in the document Proyecto J, where
specific internationalisation objectives are listed. Other documents, such as the Institutional Plan
2010‐ 2015, also contain goals and objectives linked to internationalisations. In general, institution's
internationalisation plans warrant the achievement of its internationalisation goals. Since the
strategic commitment in the internationalisation field is quite recent, a follow‐up over all
internationalisation actions plans should be established, in order to guarantee the feasibility of
objectives and the use of results.
The implementation of the internationalisation goals and activities is supported by ULS information
system, particularly by the “internationalisation information system” called NEXUS. This System has
been useful for the academic community involved in all internationalisation activities, but also
provides information to all institutional information systems.
The Institution has consolidated a system of self‐evaluation for the continuous enhancement of
quality not only at the institutional level but also at the level of academic programs. The experience
within the national accreditation framework has been extremely important in order to structure this
system which also includes internationalisation elements. It is important to mention that
internationalisation is evaluated by the CNA during accreditation processes both for Institutional and
programs level. ULS is currently accredited and has already developed two institutional accreditation
processes successfully.
In terms of Governance, it is clear that the responsibilities regarding the institution’s
internationalisation activities are defined and allocated in an adequate way. However, it would be
important to pay further attention to the development of a comprehensive approach to the
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responsi
actions o
units. Th
shows th
Institutio
internat
from the
goals of
universit
UNIVERS
panel co
Conclusi
La Salle
clear an
are sup
importan
the avai
humaniz
activities
the ULS
standard
the stan
ESTRATÉ
2015 as
The pan
therefor
Internat
shortly
INTERNA
establish
sufficien
The asse
This rep
assessm
Internat
The asse
Quality i
Assessm
ibilities for i
of what is on
he head of th
he increasing
on. Nevert
ionalisation
e student co
f the univer
ty: LINEAM
SIDAD DE LA
onsiders this
ion
University d
d consistent
ported, bot
nt to highlig
ilability of r
zed internati
s; Proyecto U
needs to m
ds, ULS shou
ndards asses
ÉGICOS PARA
an intended
nel, given the
re recomme
ionalisation.
after the
ACIONALIZAC
hment of a c
nt confidence
essment pro
port is the re
ent proced
ionalisation
essment pro
n Internatio
ment standar
nternationa
ne administr
he internatio
g importance
theless, th
committee
ommunity a
rsity. This co
MIENTOS E
A SALLE, Ma
a positive de
demonstrate
t internation
th by the “
ght the stron
esources an
onalisation h
Utopía is und
make a more
ld pay specia
ssed as satis
A LA INTERN
policy docu
e score of t
ends that
The panel h
visit its
CIÓN ACAD
central com
e to recomm
cedure
esult of the
ure took p
project.
ocedure was
nalisation pu
rds and asses
lisation as to
ative unit, w
onal office pa
e of internat
e panel
with repres
nd from ext
ommittee ha
STRATÉGICO
arch 2015, a
evelopment.
es a strong
nalisation pro
“lasallista” a
ng commitm
nd institution
has been key
doubtedly th
explicit def
al attention t
sfactory. The
NACIONALIZA
ment for the
wo times sa
La Salle U
has been inf
policy do
ÉMICA UNIV
mittee for in
end the awa
assessment
place within
organised a
ublished by t
ssment scale
9
o avoid the
where it shou
articipates in
tionalisation
recommend
sentatives fr
ternal organ
as been est
OS PARA
nd although
.
commitmen
ocesses that
academic co
ment at the m
nal arrangem
y for develop
e clearest ex
finition of its
to the recom
e panel wel
ACIÓN ACAD
e years to co
atisfactory a
niversity is
formed that
ocument L
VERSIDAD D
nternational
arding of the
t of LSU. Th
n the fram
as laid down
the European
e
danger that
uld be part o
n most of the
s from a com
ded the
rom all acad
nisations rele
tablished as
LA INTERN
h established
nt in buildin
t have had a
ommunity a
management
ment for int
ping plans, st
xample upon
s objectives.
mmendations
comes the p
DÉMICA UNIV
me.
nd three tim
awarded
La Salle Uni
LINEAMIENTO
DE LA SALL
isation. This
e Certificate t
he procedure
mework of
n in the Fra
n Consortium
t too much
f all academ
e institutiona
mprehensive
creation o
demic and
evant to the
part of the
NACIONALIZA
d only after
g, developin
a positive im
and externa
t level, whic
ternationalis
trategies and
n this issue. A
. Although U
s made by th
policy docum
VERSIDAD D
mes good on
the Certific
versity has b
OS ESTRAT
LE, March 2
s provides th
to the univer
e was coord
the Certific
meworks fo
m for Accred
is dependen
ic and admin
al committee
e approach w
of an inst
administrati
e internation
e new polic
ACIÓN ACA
the visit, th
ng and cons
mpact recent
l stakeholde
ch becomes
sation. The
d internation
As a main su
ULS complies
he panel, esp
ment LINEAM
DE LA SALLE,
n the five st
cate for Q
been able to
TÉGICOS P
2015, inclu
he expert pa
rsity.
dinated by C
cate for Q
or the Assess
itation (ECA
nt on the
nistrative
es, which
within the
titutional
ve units,
nalisation
cy of the
ADÉMICA
he expert
solidating
ly, which
ers. It is
visible in
vision of
nalisation
ggestion,
s with all
pecially in
MIENTOS
March –
tandards,
uality in
o develop
ARA LA
ding the
anel with
CNA. This
uality in
sment of
).
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10
The framework for the assessment of quality in internationalisation at institutional level consists of
five standards:
1. Intended internationalisation
1a: Supported goals
1b: Verifiable objectives
1c: Measures for improvement
2. Action plans
2a: Fitness for purpose
2b: Dimensions
2c: Instruments and resources
3. Implementation
3a: Information system
3b: Information driven management
3c: Realisations
4. Enhancement
4a: Internal quality assurance
4b: Approaches for enhancement
4c: Stakeholders’ involvement
5. Governance
5a: Responsibilities
5b: Effectiveness
5c: Responsiveness
The judgment is provided for each standard and each underlying criterion included in the framework.
All standards have the same weight.
The framework consists four‐point scale: Unsatisfactory, Satisfactory, Good and Excellent.
An institution gets the Certificate when at least 3 standards are assessed as good or excellent and no
standards is assessed as unsatisfactory.
A panel of experts was convened by CNA. The assessment panel consisted of the following members:
Dr. Hans de Wit, panel chair: Director of the Centre for Higher Education
Internationalisation, Università Cattolica Sacro Cuore (Italy) and Professor of
Internationalisation of Higher Education at the School of Economics and Management of the
Hogeschool van Amsterdam, University of Applied Sciences ( The Netherlands).
Dr. Eugenia Llamas, International expert: Director of International Relations and head of
the Department of Languages at the EIVP (Ecole des Ingénieurs des la Ville de Paris, France)
Mr. Javier Cañón Pinto, National Expert: Projects manager at INCODEP Consulting SAS
(Colombia). Former Director of the international office at COLCIENCIAS.
Mr. Omar Camilo Pinto, student. Law graduate student at Universidad Nacional de
Colombia. Advisor at the MEN, international office.
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The com
Framew
Compos
Mendive
The asse
before t
17th Nov
received
and 18th
The pan
These w
annexed
The draf
relevant
The pan
report fo
The pane
mposition o
ork. The ind
ition of the
elso, internat
essment pan
he site visit
vember and
d some furth
November 2
nel formulate
were based o
d documenta
ft version o
t findings of
el finalised
or factual mi
el approved
of the pane
dividual pan
e assessme
tionalisation
nel studied
(Annex 2: Do
exchange s
er documen
2014. (Annex
ed its prelim
on the findi
ation.
of this repor
the assessm
the draft re
stakes.
the final ver
el reflects t
nel members
nt panel. T
advisor at C
the SER an
ocuments re
several emai
tation in pre
x 3: Site visit
minary asses
ings of the
rt was finali
ment. Where
port on 7th
rsion of the r
11
the expertis
s’ expertise
The proced
CNA.
nd annexed
eviewed). Th
ils before th
eparation of
t programme
ssments per
site visit, an
ised taking
necessary th
December 2
report on 17
se deemed
and experie
ure was co
documentat
e panel orga
he procedure
the site visit
e).
r standards
nd built on
into accoun
he panel cor
2014. It was
April 2015.
necessary
ence can be
oordinated
tion provide
anised a prep
e. The pane
t. The site vis
immediately
the assessm
t the availa
rrected and a
then send t
by the Ass
e found in A
by Fernand
ed by the in
paratory me
el also asked
sit took plac
y after the s
ment of the
able informa
amended th
to LSU to re
sessment
Annex 1:
do Téllez
nstitution
eting the
d for and
ce on 17th
site visit.
SER and
ation and
he report.
eview the
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12
2. Basic information
Institution: ... Lasalle University‐ (Universidad de la Salle)
Type of institution: Private University
Status: Accredited
QA / accreditation agency: National Accreditation Council
Status period: 14‐12‐12 to 14‐ 12‐18
Additional information:
La Salle University is a higher education institution with headquarters in Bogotá D.C., Colombia.
Currently, ULS has over 15.343 students, 14.453 in undergraduate programs and 890 in graduate
programs, distributed in three main campuses in the city and another one located in the Department
of Casanare –with a project known as Utopia. The University has received twice High Quality
University Accreditation by the National Council for Accreditation (CNA for its acronym in Spanish). It
received an award by IESALC‐UNESCO on Territorial Social Responsibility, the special recognition of
the National Peace Award by the Colombian government and the ISO 9001/2008 certification.
Its mission is the comprehensive education and knowledge development to contribute for the social
and productive transformation of Colombia. Its institutional premises are based on the following
ideas:
─ The construction of a fairer society and of peace.
─ The education of professionals who based on their knowledge, values, teamwork capacity,
social sensibility and sense of belonging are able to contribute to the search for equity.
─ The defense of life, the construction of the national identity and the commitment towards a
comprehensive and sustainable human development.
The University offers 54 academic programs (25 undergraduate, 16 specializations, 11 masters and 2
doctorates) in the following schools:
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─ A
─ A
─
─
─
─
─
─
Its strate
strategic
─ C
─ P
─ S
─ R
─ F
Most stu
from Sou
It has eig
scientific
─
─
─ C
─ C
─ C
─ C
─ C
─ C
─ C
─ C
La Salle i
respect f
passion f
persona
commun
Administrati
Agricultural
Engineering,
Economics &
Business and
Education (B
Engineering.
Electrical En
Habitat Scien
Health Scien
Philosophy a
egic focuses
c emphasis:
Consolidatio
Permanent a
Strengthenin
Reinforcing t
Financial sus
udents come
uth America
ght Research
c and techno
High Comple
La Salle Insti
CIMRA: Rese
CISAHE: Rese
CIINDA: Rese
CIDESCAC: R
CIHDEP: Res
CTAD: Cross
CIMAS: Rese
CIEP: Resear
is an educati
for each indi
for creative t
l growth, pro
nity makes p
ion and Acco
Sciences (Ve
, and Agricul
& Social Scien
d Internation
B.A. in Spanis
. (Environme
g.)
nces (Archite
nces (Optome
and Humanit
look for the
on of researc
academic qu
ng a universi
the interacti
stainability
e from the di
n countries m
h Centres wit
ological activ
exity Instrum
tute of Adva
earch Centre
earch Centre
earch Centre
Research Cen
earch Centre
‐Curricular C
earch Centre
rch Centre on
ional commu
ividual, a bel
teaching and
ofessional ad
resence in a
ounting (Busi
eterinary Me
tural Busine
nces (Econom
nal Relations
sh, English an
ental, Civil En
ecture, Urba
etry)
ties (Philosop
positioning i
h
ality assuran
ty social resp
on with the e
fferent regio
mainly, but it
th the I+D fo
ities.
mental Labora
anced Resear
e on Medicin
e on the Inte
e on Innovati
ntre on Susta
e on Habitat,
Centre for the
on Environm
n Education
unity shaped
ief that intel
d learning, an
dvancement,
bout 82 coun
13
iness Admini
edicine, Zoot
ss Administr
my, Social W
s, and Librari
nd French an
ng., Food Eng
nism)
phy)
in rural deve
nce
ponsibility m
external sect
ons in Colom
t certainly ha
ormula (Inves
atory
rch ‐ ISIA
e and Anima
errelation bet
ion and Agro
ainable Deve
, Developme
e Alternative
ment and Ge
and Pedagog
d by tradition
llectual and
nd a convict
, and service
ntries world
istration, Acc
ecnics‐Anim
ration)
Work, Finance
anship and A
nd B.A. in Re
g., Automatio
elopment wit
model
tor
mbia and som
as students f
stigation + D
al Reproduct
tween Anim
o‐Alimentary
lopment and
ent and Peac
e Developme
eneral Health
gy
nal Catholic a
spiritual dev
ion that edu
e to others. C
wide.
counting)
al husbandry
es and Intern
Archives Stud
ligious Educa
on Eng., Indu
th a territoria
me internatio
from the U.S
evelopment
ion
al, Human an
y Developme
d Climate Ch
ce
ent
h ‐Visual and
and Lasallian
velopment go
cation shoul
Currently, the
y‐, Agronom
national Trad
dies)
ation)
ustrial Eng. a
al approach
nal students
S.A., Europe
t) to promote
nd Ecologica
ent
hange
Ocular‐
n values: a de
oes hand‐in‐
ld be useful—
e Lasallian
ic
de,
and
with five
s come
and Asia.
e
al Health
eep
hand, a
—for
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14
3. Assessment criteria
Standard 1: Intended internationalisation
Criterion 1a: Supported goals
The internationalisation goals for the institution are documented and these are shared and supported
by stakeholders within and outside the institution.
In the introduction to the SER, La Salle University makes reference to the international foundations
that are embedded in its creation: being part of the La Salle community and its social role, working in
over 80 countries around the world. In that context the university speaks of a ‘humanized
internationalisation’ , that “invites to a permanent reflection about the human being and its role in
the knowledge society,” what inspires its staff to develop critical students, stimulate contacts and
communication with other cultures and develop scientific knowledge that is relevant for addressing
national problems and for that require international participation.
This vision of a humanized internationalisation is the inspiration for the inclusion of
internationalisation in the strategy of ULS and is linked to two components: the place of the
university in the international academic and scientific knowledge environment, and the creation of a
flexible curriculum that allows for mobility. In other words, the internationalisation is strongly related
to its research, its education, and its service to society.
This vision, founded in the international La Salle spirit as well as in the Latin American tradition of
higher education as strongly connected to its service to society, is itself a solid basis and reflects itself
in the activities and instruments that the university has developed to internationalise. Although it is
the case that international activities have been there in the university already before the institutional
plan 2010‐2015, the focus on internationalisation as an important pillar is still relatively recent.
Both in the 2007 CNA accreditation report as in the renovation report of 2012, it is stated that
internationalisation is an area for improvement. In 2007 it was explicitly related to the opportunities
of the broad international network of La Salle universities; and in 2012 it was stated that there is
room for improvement both in language policy and in international academic cooperation. From the
SER as well as other documents provided by the university and from the interviews, it has become
clear that the university is taking up on these recommendations and investing in a more explicit
internationalisation policy and strategy.
What is lacking though is an explicit formulation of the internal and external context and rationales
for internationalisation as a basis for long term internationalisation goals. What is described in the
SER as internationalisation goals are the overall three strategic goals of the university with respect to
research, education and service to society, but not their translation into internationalisation goals. It
is positive that the university considers internationalisation not as a goal in itself but as a means to
enhance the quality of research, education and service to society, but the why, what and how and
the intended goals for internationalisation are not explicitly formulated, more implicitly embedded in
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its inten
not adeq
based on
It is for
challeng
within a
during th
the miss
the lack
The expe
PARA LA
importan
Conclusi
The pan
formulat
implicit
institutio
for its in
the long
Criterion
The insti
internati
What ha
to the o
term, it
Report,
with som
objective
O
C
S
tions. In tha
quately refle
n a more stra
that reason
ging enough t
nd outside t
he interview
sion and visi
of clear inte
ert panel we
A INTERNACI
nt step in tha
ion and recom
nel conclude
ted but inten
and generi
on. The pane
ntended inte
term more e
n 1b: Verif
itution has f
ionalisation
as been said
objectives. A
is difficult t
the eight o
me further c
es:
Relationship
Orient the ac
Permanent a
Continuous i
Permanent f
Improvemen
Strengthenin
Enhancemen
at context, th
ecting requir
ategic plan.
that it is di
to be accom
the universit
ws and from
on of the un
ernationalisa
elcomes the
IONALIZACIÓ
at direction.
mmendation
es that the
ntional prese
c form, are
el recomme
rnationalisat
explicitly.
fiable object
formulated v
goals.
above for t
As long as th
to describe
bjectives as
concretizatio
p of the unive
cademic pro
actualisation
improvemen
formation of
nt of the rela
ng of the rela
nt of the inte
he SWOT an
red long term
ifficult to ge
plished. And
ty identify e
the docume
niversity and
ation goals it
formulation
ÓN ACADÉM
ns
e internation
ented and in
e shared an
nds that the
tion and bas
tives
verifiable obj
he intended
ere are no c
short term
described fo
on can and s
ersity with na
grammes to
n of the unde
nt of the qua
f the academ
ation with alu
ations with t
egration of th
15
nalysis provid
m goals and
et a clear pic
d it is also no
explicitly with
entation that
d with the in
t is not possi
n of the poli
MICA UNIVER
nalisation g
n that sense
nd supporte
e university
ed on that t
jectives that
internation
clear and ex
objectives to
or internatio
should be d
ational and i
o internation
ergraduate a
ality
mic staff
umni
the La Salle u
he university
ded in the S
short term
cture wheth
ot possible to
h the intend
t in general t
ntentions for
ible to perce
icy documen
RSIDAD DE LA
goals for th
satisfactorily
d by stakeh
describes th
he intended
t enable it to
alisation goa
xplicit intern
o reach tho
onalisation a
developed in
internationa
alisation
nd postgrad
universities in
y with the pr
ER in the op
objectives a
er the goals
o see how an
ded goals. Th
terms there
r internation
eive them as
nt LINEAMIEN
A SALLE in M
e institution
y documente
holders with
he internal a
goals for int
o monitor th
als, to a larg
nationalisatio
se goals. In
re of a rathe
to verifiable
l academic c
uate program
nternational
rivate and pu
pinion of the
nd could be
s are reason
nd if the stak
he panel has
is identifica
nalisation, bu
explicitly su
NTOS ESTRA
March 2015
n are not
ed. The goals
hin and out
and external
ternationalis
he achievem
ge extent als
on goals for
the Self‐Ass
er broad nat
e internation
communities
mmes
ly
ublic sector.
e panel is
adapted
nable and
keholders
s noticed
tion with
ut due to
upported.
ATÉGICOS
is a first
explicitly
s, in their
tside the
contexts
sation for
ent of its
o applies
the long
sessment
ture, and
nalisation
s
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16
Only four, out of these eight, have a direct international focus but for the other four it is relevant also
to look at their international dimensions. And for all eight it might be useful to be more precise to
define objectives with concrete quantitative and qualitative outcomes.
The instruments mentioned under the same criterion as projects are a good basis for the action plan
to enhance the internationalisation. But their impact will only be measurable in an effective way
when the objectives are more aligned with these projects as internationalisation objectives.
Conclusion and recommendations
The panel concludes that objectives have been formulated. In their current form these objectives are
in a satisfactory way formulated but not verifiable other than in a very generic way. They do not
allow monitoring the achievement of the institution’s internationalisation goals as these are not
explicitly described. The panel recommends in line with the previous recommendation that the
university describes the short term concrete objectives contributing to the realisation of the long
term goals with concrete quantitative and qualitative outcomes.
Criterion 1c: Measures for improvement
As a result of periodic evaluations of the institution’s internationalisation, the successful
implementation of measures for improvement can be demonstrated.
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Measure
overall
operatio
internat
example
and duri
called Pr
place as
indicated
reports
and insti
Conclusi
The pane
are orga
cannot a
more wi
evaluatio
possible
Overall c
The pan
the unde
internat
The pan
intended
intended
explicitly
revised S
formulat
INTERNA
step in t
Standard
Criterion
The insti
La Salle
J, where
expected
ements are
quality assu
ons. They ar
ional goals a
es are given o
ing the interv
roject J, ‘acci
s part of the
d in which
of institutio
itutional self
ion and recom
el concludes
anised period
always be de
ith to be def
on and impr
. Overall, the
conclusion r
el found tha
erlying criter
ionalisation
nel recomme
d internatio
d goals for in
y, and use th
SWOT analy
tion of
ACIONALIZAC
hat direction
d 2: A
n 2a: Fitne
itution's inte
University’s
e ten specif
d outcomes
in place for
urance syste
re more act
and objectiv
of improvem
views these
iones de la in
e action pla
way interna
nal develop
f‐evaluation
mmendation
s that there a
dically. Meas
emonstrated
fined interna
rovement sc
e panel asses
egarding Sta
at the univer
ria of this sta
as satisfacto
ends that t
nalisation. B
nternational
hese also for
ysis, reflectin
the poli
CIÓN ACADÉ
n.
Action plans
ess for purpo
rnationalisa
action plans
fic internatio
and result i
r improveme
em of the
tivity oriente
es, as these
ments in the r
were presen
nternacional
an and self‐e
ationalisation
ment, institu
reports 2007
ns
are evaluatio
sures for imp
d. The panel
ationalisatio
cheme of the
sses this crite
andard 1. Int
rsity has an i
andard to be
ory.
he universit
Based on th
isation for t
evaluation a
ng these goa
cy docum
ÉMICA UNIVE
ose
tion plans w
s for internat
onalisation o
ndicators. P
17
ent of the i
university a
ed, as desc
are not exp
relevant sect
nted. The act
lización’ give
evaluation p
n is address
utional impr
7 and 2011.
ons of the ins
provement h
recommend
n goals and
ese goals an
erion as goo
tended inter
intended int
e met. The pa
ty describes
hose contex
he long term
and measure
als and objec
ment LINE
ERSIDAD DE
warrant the a
tionalisation
objectives ar
Proyecto J in
nternational
and more s
ribed in the
plicitly formu
tion of the re
tions for imp
e an indicatio
process of t
sed in the d
rovement re
stitution’s in
have been im
ds to align e
objectives,
nd objectives
od.
rnationalisat
ernationalisa
anel therefo
the interna
t the unive
m and its ob
es of improv
ctives more
EAMIENTOS
LA SALLE in
chievement
n are mainly
re listed, ea
ncludes a ch
isation activ
pecifically fo
e SER then
ulated. In the
eport but els
provement a
on of the way
he universit
different rep
eport PIM, m
ternationalis
mplemented
evaluation of
as to develo
s than in the
tion
ation vision.
re assesses S
al and exter
rsity then n
jectives for t
vement. This
clearly. The
ESTRATÉG
n March 201
of its interna
found in the
ach one with
ronogram, w
vities, as pa
for the inte
related to
e report no
sewhere in th
as given unde
y evaluation
ty. And ther
ports of ULS
management
sation and th
d although it
f internation
op a more sy
e current sit
The panel d
Standard 1.
rnal context
needs to pr
the short te
s might also
panel welco
GICOS PA
5 is a first im
ationalisation
e document
h the corre
where the re
rt of the
rnational
intended
concrete
he report
er the so‐
n is taking
re is also
S: annual
t reports,
hat these
s success
nalisation
ystematic
tuation is
deems all
Intended
ts for its
esent its
erm more
lead to a
omes the
ARA LA
mportant
n goals.
Proyecto
sponding
ealisation
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18
degree for each activity during the past three years is shown. The document provides both specific
tasks and the instances responsible for actions implementation.
These action plans are part of the overall plans of the institution, since there is a clear commitment
on the part of the University governance to execute quality improvement measures in order to make
ULS an international reference in the region. The PID implemented in 2010 makes of
internationalisation a key strategic issue, through several practical measures, such as bilingualism
(English proficiency for all the individuals, be that teaching staff, students or administrators),
increasing the number of international mobility agreements (double degrees included),
participation in international research networks and internationalisation at home through
international teaching staff participation in the various faculties curricular activities.
The panel appreciates the fact that the ORII participates in the meetings of all the different decision‐
making committees at the institutional highest level.
Conclusion and recommendations
The panel concludes that institution's internationalisation plans warrant the achievement of its
internationalisation goals. Since the strategic commitment in the internationalisation field is quite
recent, the panel recommends that a thorough follow‐up of internationalisation actions plans should
be established, in order to guarantee the feasibility of objectives and the exploitation of results.
Criterion 2b: Dimensions
The institution's internationalisation plans appropriately include at least the following dimensions:
“international and intercultural learning outcomes”, “teaching, learning and research”, “staff” and
“students”.
La Salle’s internationalisation action plans cover the most relevant institutional dimensions, as shown
in the SER (pages 12‐14). Annexes 9 to 12 specify some of the outputs as far as students’ and
teaching staff’s mobility are concerned. There exits an institutional policy towards bilingualism,
attempting to guarantee English proficiency both for students and teaching staff. If we take into
account the overall Colombian context, the numbers for mobility are quite good. During the site visit,
the panel had the opportunity to verify that outgoing mobility was well organized and strongly
encouraged by the University governing instances, always with the unconditional ORII’s support.
Notably, as far as permanent teaching staff is concerned, almost all its members had undergone a
mobility experience in the past few years. As for incoming teaching staff mobility, a visiting
professors scheme (see Annex 12) has been set up, taking advantage of the different Faculties’
research projects and their participation in international networks.
In order to encourage students’ outgoing mobility, those nominated to participate in exchange
programmers coordinated by the ORII benefit from an 80% reduction of La Salle’s inscription fees.
This allows students to better plan their mobility experience, minimizing the financial impact of a
period abroad.
Incoming students may ask to be assigned a local student mentor, who is known as a “body”, and
whose role consists in helping international students to organize their first weeks in Bogota and to
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explain
complet
As for t
home, t
research
All the s
obtain f
and/or c
Conclusi
The pan
dimensio
of biblio
outcome
formulat
panel als
the ORII,
Criterion
The insti
and adeq
La Salle
such, the
the nec
stakehol
existenc
can bene
of the U
America
The OR
internat
In 2010,
of agricu
families
Colombi
educatio
partners
to them the
e administra
he acquisitio
the Univers
hers coming
sessions are
ree election
course work.
ion and recom
nel conclude
ons in a suita
ographical s
es, but reco
ted for the c
so recomme
, as well as a
n 2c: Instr
itution’s inte
quate resour
University in
e governing
cessary mea
lders are eq
e of the inte
efit from a h
niversity pro
) allows the
RII effectivel
ional project
the Univers
ultural scien
in rural are
an state and
on (including
s’ scholarship
e best way
ative procedu
on of intern
sity organise
from partne
held in Eng
credits, pro
mmendation
s that the i
able manner
sources in E
ommends in
curricula. T
ends a more
a systematisa
ruments and
ernationalisa
rces.
nternationali
instances of
ans to achi
qually conce
ernational “U
highly perfor
ogrammes (m
University to
y supports
tion of some
ity opened a
nces. What m
eas which h
d the FARC.
g the possibi
ps) and can
to face eve
ures.
national lear
es every ye
er institution
glish and no
ovided they
ns
nstitution's
r. The panel a
English, as a
nternational
o enhance t
thorough su
ation of the “
d resources
ation plans ar
isation plans
f the Univers
eve them,
rned by the
Universidade
rming netwo
most notably
o raise exter
the implem
e of the Unive
a campus in t
makes this p
ave been pa
Utopian stu
lity of carryi
also benefit
19
entual adap
rning outcom
ear a Summ
ns discuss cu
tuition fees
follow all th
internationa
appreciates
a support t
and interc
the incoming
upport and fo
“body” prog
re compleme
s are a releva
sity fully end
thanks to
e University
es Lasallistas
ork of 84 univ
y, that in Op
nal funds fro
mentation o
ersity coope
the Yopal di
project uniq
articularly to
dents do no
ng out inter
t from inter
tation prob
mes and to
mer School,
urrent intern
s are charge
he lectures
alisation pla
the fact that
o the acqu
cultural lear
g students e
ollow‐up of
ramme.
ented by spe
ant part of t
orse interna
its well‐dev
internationa
s” organisati
versities wo
ptometry, de
om internatio
of these po
ration projec
strict aiming
que is that s
ouched by t
ot pay any tu
rnships abroa
national visi
lems, as we
promote in
where exp
ational issue
ed to La Sall
and submit
ns include m
t all courses
isition of in
ning outcom
experience a
incoming stu
ecific instituti
he overall U
tionalisation
veloped infr
alisation pro
on, La Salle
rldwide. The
emed to be
onal corpora
olicies and
cts such as “
g at training e
students com
the armed c
uition fees, r
ad, fully gran
ting faculty
ell as to suc
nternationali
perts, lectu
es during tw
e students,
the require
most of the
include a pe
nternational
mes to be
at the Unive
udents on th
tion‐wide ins
niversity str
n policies and
rastructure.
ocess. Thank
University a
e excellence
the best one
ations.
contributes
“Utopia”.
engineers in
me from low
conflict betw
receive a hig
nted by inte
lectures. Ut
ccessfully
sation at
rers and
wo weeks.
who can
d papers
relevant
ercentage
learning
explicitly
rsity, the
he part of
truments
ategy. As
d provide
External
ks to the
at Bogota
e of some
e in Latin
s to the
the field
w‐income
ween the
gh‐quality
rnational
topia is a
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20
most relevant contribution to the overall internationalisation plans of the University, since it greatly
enhances the institutions’ international projection: apart from three national cooperation prizes, it
has been awarded the 2014 UNESCO’s “Ojo de Plata” to the Best Experience in Social Responsibility
developed by a non‐governmental organisation, as well as being finalist of the French and German
Embassies award in cooperation.
Conclusion and recommendations
The panel concludes that the institution’s internationalisation plans are complemented by specific
institution‐wide instruments and adequate resources.
Overall conclusion regarding Standard 2. Action plans
The panel found that the institution’s internationalisation plans are complemented by specific
institution‐wide instruments and adequate resources. The panel deems all the underlying criteria of
this standard to be met, and considers that “Utopia” can be regarded as an international example.
The panel therefore assesses Standard 2. Action plans as good.
Standard 3: Implementation
Criterion 3a: Information system
The institution has a functional management information system which enables it to collect and
process relevant information regarding internationalisation.
La Salle University has implemented a new management information system for internationalisation
named NEXUS http://nexus.lasalle.edu.co/ which suppose an important initiative to enhance
internationalisation management. This system is part of the institutional general objective of
integrating all institutional information systems, which is currently on implementation. NEXUS has
started its implementation this year with only 3 modules, by now, one of them is working for
agreements management, one more oriented to mobility management and the third one to make
visible different opportunities of international cooperation and reporting current international
cooperation projects carried out by the institution to make them public for the ULS community. The
system allows to monitor the procedures by all the users (reporters, coordinators, operative offices,
students and faculty), so with the implementation of this system, is possible to guarantee the
reporting function which is usually not the best at ULS, and it will be imply an important reduction of
the instances and the time involved in those procedures. Moreover, it will fit the ecological
management purpose.
By now, the information system is only covering student mobility, agreements and opportunities on
international cooperation, however NEXUS needs to be improved as soon as possible because there
are not enough categories in the modules, for example, to report and to monitor faculty staff
mobility and another important types of mobility, such as students internships, volunteers, research
staying, management visits, missions, courses, virtual mobility, visiting professors etc.). On the other
hand the system is only registering agreements but not, other types of alliances such as international
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network
academi
As a con
and pro
main qu
collectin
accordin
are diffe
well as
degree p
office, n
of the cu
persons
Currentl
mobility
easily an
possible
procedu
Conclusi
The pan
institutio
panel re
institutio
order to
Criterion
The ins
internati
As it wa
ORII, su
administ
developi
activities
being us
yet on
internat
statistics
ks, associatio
ic unities, ad
nclusion, the
cess relevan
estion that c
ng and repor
ng with the a
erent and it w
the lack of
programs, be
networks, pr
urriculum an
advised by t
y, it is only p
(countries,
nd, also, to a
monitoring
re of signing
ion and recom
el concludes
on uses it t
ecommends
on have bee
have base‐l
n 3b: Infor
titution ma
ionalisation
s said befor
ch as stude
trative offic
ing doctoral
s, throughou
sed mainly o
analytics, d
ionalisation
s provided by
ons, consort
dministrative
current man
nt informatio
comes here i
rting relevan
annexes 9, 1
was evident t
data bases
eneficiaries o
rojects, assoc
nd internatio
the Internati
possible to p
some types
nalyse tends
the develop
g agreements
mmendation
s that the ins
o collect an
improving
en weak coll
ines to build
rmation driv
akes use of
activities.
e, NEXUS on
ent mobility,
es and are
l and postgr
ut systems d
on the day b
decision‐mak
plans (PID, t
y the inform
tiums, proje
instances or
nagement in
on regarding
is, why ULS h
nt internatio
0, 11 and 12
the lack of re
about categ
of all interna
ciations, con
onalisation of
onal Office, e
process infor
of mobility
s throughout
pments and r
s and to ana
ns
stitution has
nd process r
and comple
ecting and r
realistic ind
ven managem
f processed
nly covers so
, agreement
as are able
raduate stud
different to N
by day proce
king process
the Internat
ation system
21
ects, platform
r faculty are
formation sy
g internation
hasn´t imple
nalisation d
2 attached to
eports about
gories such a
ationalisation
nsortiums, pl
f research, f
etc.).
rmation colle
etc.) since 2
t NEXUS. Als
real use of th
lyse trends s
a functiona
relevant info
eting it as
reporting re
dicators for it
ment
d informatio
ome strategi
ts and oppo
e to provide
dies abroad
NEXUS. Non
edures on m
ses or plann
ionalisation
m.
ms etc., in
e participatin
ystem is pote
nalisation, bu
emented at le
ata before N
o the SER, be
t faculty mo
as internatio
n programm
atforms, spe
aculty with i
ected about
2008, which
o with the a
hem by ULS
since now.
l manageme
ormation reg
soon as po
levant intern
t planning an
on for the
ic and opera
ortunities. O
e internatio
or budget s
etheless, in
obility and a
ning. The e
Plan nor the
which the
ng.
entially able
ut it needs t
east an integ
NEXUS? This
ecause those
bility (incom
onal events,
es managed
ecific data on
nternationa
incoming an
is useful to
greements m
members. I
ent informati
garding inte
ossible takin
nationalisatio
nd decision m
effective m
ational activi
On the othe
nalisation d
spending on
formation p
agreement m
vidence is t
e Project J) h
University a
to be used t
to be impro
grated excel
s lacking was
e mobility da
ming and outg
students o
d by the inte
n internation
l degrees, nu
nd outgoing s
o monitor pr
module of N
t would faci
ion system w
rnationalisat
ng into acco
on data unt
making.
managemen
ities manage
er hand, som
data such a
n internation
provided by
management
that no one
has base‐line
and their
to collect
oved. The
chart for
s evident
ata bases
going,) as
n double
rnational
nalisation
umber of
students’
ocedures
EXUS it is
litate the
which the
tion. The
ount the
il now in
nt of its
ed by the
me other
s faculty
nalisation
NEXUS is
t but not
e of the
es or use
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22
Since NEXUS is working, the information enables management of internationalisation activities.
Agreements signed or in process are visible now for all institution members allowing efficiency in
their operative use and student mobility process information is now also visible for the
administrative instances which are involved in the procedure chain so it allow a progressive
efficiency.
By the visit we concluded that the information provided by the new information system named
NEXUS is being used mainly in an operative level in order to gain efficiency for the day by day
processing of mobility and agreements. Also NEXUS are building a data base of opportunities and
some institutional development projects in which the institution have been contracted by
international cooperation which is a good way to build an institutional CV in order to apply to future
international grants calls. But as soon as possible this information must to be used in the planning
and decision‐making levels because there is no evidence that it is happening currently.
Conclusion and recommendations
The panel concludes that the institution makes use of processed information for the effective
management of its internationalisation activities. The panel recommends however to start to make
more use of this information at the planning and decision‐making levels.
Criterion 3c: Realisations
The institution can demonstrate the extent to which its internationalisation plans are realised through
documented outcomes and results.
The SER provides evidence of some outcomes and results based in some data collected, specifically in
students’ mobility management because it´s possible to see the yearly increasing of the number of
outgoing and incoming students and it was certainly one of the goals of the internationalisation
plans. Unfortunately, the plans are not supported by annual analysis or reports of management and
data base‐lines and other goals are not supported by data for example double degree programs,
beneficiaries of them, networks and other alliances, internationalisation of the curriculum,
internationalisation of the research, internationalisation of faculty.
Realisations are basically demonstrated by annexes numbers 9, 10, 11 y 12 in the SER which
correspond to student mobility 2008‐2014 (outgoing and incoming), students beneficiaries of the
Summer School and an a list of incoming faculty beneficiaries of the state Programme “Profesores
Visitantes ICETEX” which, obviously, represent just a little part of the whole amount of visiting faculty
within ULS. It is a fact that the university have a clear weakness in supporting and planning decision‐
making processes with data and base‐lines in their indicators, as a result of, their strategy outputs
cannot be properly documented. However, it does not mean there is no way to prove results from
the internationalisation strategy, but only after the site visit it become possible.
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The imp
the inter
but this
Conclusi
The pane
and res
accompl
the goal
strategie
data of a
the othe
informat
semeste
activities
Overall c
The pan
advance
possible
the unde
of all ins
the inter
reports o
and plan
The pane
Standard
Criterion
The inst
activities
La Salle
origins a
charge o
rest of th
The pan
of qualit
a result
procedu
lementation
rnationalisat
capability is
ion and recom
el concludes
sults cannot
lished. The p
s and object
es already p
all the proce
er informat
tion systems
er or academ
s.
conclusion r
nel found tha
e in order to
to see all th
erlying criter
stitutional inf
rnationalisat
of all the int
nning activit
el therefore
d 4: E
n 4a: Inter
titution’s int
s.
University ha
at the organi
of the leade
he dependen
el has noted
ty improvem
, the Unive
res, mention
n of the NEXU
tion develop
only starting
mmendation
s that the ins
t demonstr
panel recom
tives in orde
ut in action
esses involve
ion systems
s. It will be im
mic year in o
egarding Sta
at when the
assure a m
he plans resu
ria of this sta
formation sy
tion activitie
ernationalisa
ties and for
assesses Sta
nhancement
rnal quality a
ternal quality
as consolida
izational stru
rship and th
ncies of the i
d that the ins
ment, and sta
ersity has in
ned in the fo
US this year
ments, outp
g at the insti
ns
stitution has
ate that th
mends regist
er to docume
. NEXUS nee
ed by the inte
s in the ins
mportant to
order to mon
andard 3: Im
e institution
anagement
ults and outc
andard to be
ystems as so
s, plans and
ation issues
to documen
andard 3: Imp
t
assurance
y assurance
ted a strateg
ucture of the
he coordinat
institution.
stitution has
ablished self‐
nternal regu
ollowing guid
23
surely will a
puts, and out
itution.
not docume
he institutio
tering and c
ent the adva
eds to be st
ernationalisa
stitution suc
report analy
nitoring and
mplementatio
implemente
and future
comes prope
e met. The p
oon as possib
goals. In the
in order to a
nt the intern
plementatio
e system cov
gy for the co
e institution,
ion of the p
s been buildi
‐evaluation a
ulation for t
dance docum
assure the in
tcomes corre
ented outcom
on’s interna
collecting all
ances, outco
trengthened
ation and it
ch as huma
ysis of the wh
provide info
on
ed the NEXU
planning’s s
erly docume
panel recom
ble complem
e same way
allow specific
nationalisatio
on as satisfac
vers all inte
ontinuous en
in which th
process of co
ng different
as part of th
these proce
ments: guide
nstitutional c
esponding to
mes and resu
ationalisation
information
mes and res
and comple
needs estab
n resources
hole plan and
ormation to
US system, p
uccess, how
ented. The p
mends impro
enting the c
it is importa
c analysis for
on achievem
tory.
rnationalisa
hancement o
e Strategic P
ontinuous im
guidelines a
e institution
sses, which
elines for an
capacity to d
o planning p
ults. These o
n plans ha
n and data ne
sults of the p
emented by
lish an interf
s, research,
d manageme
the decisio
put in action
wever curren
panel deems
oving the int
categories in
ant to make
r a better m
ments and p
tion dimens
of quality th
Planning Divi
mprovement
as part of the
nal quality cu
contains r
accreditatio
ocument
rocesses,
outcomes
ve been
eeded by
plans and
relevant
face with
financial
ent, each
n‐making
n a great
tly is not
s some of
tegration
volved in
half‐year
onitoring
rocesses.
sions and
at has its
ision is in
with the
e process
ulture. As
ules and
on model
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24
(2002), self‐evaluation of academic programs (2002), methodological guide to advance the
institutional self‐evaluation (2005), curriculum assessment of La Salle University (2007), guidelines
and methodological document for self‐assessment processes of la Salle University (2013), among
others.
The system of internal QA is integrated according to the evaluation processes of the institution with
the following dynamic: the university has teamwork and coordination groups, including support
groups of faculties and/or departments; the goal of the process is socialized into the institution in
various ways; the documentary collection of information is made by for example the review of
improvement plans and reports of previous processes, revising national guidelines on the subject,
statistical analysis; the collection of information that isn’t documented; deliberation of the
importance of information according to the process, study of the horizon that is expected to be reach
by the process; it is analyzed, synthesized and reported to be socialize with the involved areas with
particular emphasis on the degree of approximation to the proposed horizon.
The panel also observes that adjustments are made to the self‐assessment report and submitted to
the review of internal and external collaborative peers to produce the latest version of the process,
which ends with an improvement plan.
Under the process of continuous enhancement of quality, dimensions such as teaching, learning,
research, teachers and students are taken into account as key factors in the methodological guide for
self‐assessment process of La Salle University. It should be noted that the university has included
within the dimensions the assessment of the dimension suggested by the National Accreditation
Council, for the academic programs and the institutional part. The “Project J” includes the
dimensions of the internationalisation, its objectives, indicators and activities that contribute to the
continuous enhancement of quality of education service offered by the university.
Conclusion and recommendations
The panel concludes that the institution has an internal QA system which covers most of the
internationalisation dimensions and activities and, in the same way, the internationalisation plan and
the Project J warrant articulated actions to impact positively the enhancement of the quality process.
The panel recommends including as a fundamental part for the process, the international and
intercultural learning outcomes. This remark is made, having in mind that is not clear the process of
assessment of learning outcomes, and is important to take into consideration the feedback of the
students after having international and intercultural experiences. In addition it should be included a
follow up to the Project J, as one of the steps to evaluate the activities that promotes the continuous
enhancement of quality of the university.
Criterion 4b: Approaches for enhancement
The institution utilises internationalisation approaches as part of its regular quality assurance and
enhancement activities.
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Inside t
establish
process,
of each
activities
innovati
internat
In addit
research
element
reflect th
Conclusi
The pan
quality a
methodo
to under
Criterion
The inst
enhance
Accordin
internal
research
among o
Accordin
profiles
the deci
fundame
consulte
the appr
other ha
Educatio
involucra
Conclusi
The pan
quality
he process
hed as funda
having as re
academic u
s, national a
on, articula
ionalisation
tion to this
hers within th
ts of the qua
he activities
ion and recom
el determine
assurance an
ological guid
rgoing evalua
n 4c: Stak
titution activ
ement activit
ng to the wid
regulation
her teachers,
others.
ng to the role
of each inte
sion process
ental role in
ed in the pro
roaches esta
and as direct
on, and the
ate in genera
ion and recom
el concludes
assurance
of assuran
amental the
eference the
unit. It has b
and internati
ation with
and the imm
, the docu
he academic
ality assuran
contained in
mmendation
es that inter
nd enhancem
delines allow
ation aspect
keholders inv
vely involves
ties regarding
de portfolio
documents
, the produc
e of the stak
rested part o
s, its respon
the process
ocess of self‐
ablished by t
t supporters
process of
al activities a
mmendation
s that the ins
and enhan
nce and con
inclusion of
e ones includ
been added
ional visibilit
the enviro
mersion in wo
ment of se
c process of i
nce and con
n the 10 actio
ns
rnationalisat
ment activiti
recognizing
s.
volvement
its internal
g internation
of services t
some of t
ctive sector,
eholders, th
of the proces
sibilities and
of assurance
‐evaluation i
the universit
of these pro
f internation
and the majo
ns
stitution acti
ncement act
25
ntinuous en
f internation
ded in the “i
important f
ty, impact o
nment and
orldwide scie
elf‐evaluation
internationa
ntinuous enh
on lines of th
tion approac
ies. The pan
g the qualitat
l and extern
nalisation.
that the Univ
the stakeho
accreditatio
e system of
ss, in order t
d its procedu
e and enhan
in front of t
ty and those
ocesses in fro
nal accredita
ority of them
ively involve
tivities rega
nhancement
nalisation ap
nstitutional
factors such
n the gradu
the contr
entific netwo
n establishe
al and intercu
hancement p
he Project J.
ches are used
el recomme
tive and qua
al stakehold
versity can o
lders of the
on agencies,
information
to take into
ures. For thi
ncement of q
he internatio
e external ad
ont external
ation. In ev
m in actions r
s its internal
arding to
of quality,
proaches, as
developmen
as artistic a
ates, capacit
ributions to
orks.
ed that stud
ultural comp
process of q
d by the inst
ends that the
ntitative valu
ders in its qu
offer, it has b
e institution
entities of n
called NEXU
account the
s reason the
quality. On th
onalisation p
dopted (CNA
entities such
ery space t
elated to int
l and externa
internationa
, the unive
s basic facto
nt and strate
and cultural
ties for rese
o the deve
dents, teach
ponents, are
quality, beca
titution in it
e evaluation
ue that is su
uality assura
been identifi
n, such as s
national gove
US has includ
role and inf
e stakeholde
he one hand
process, acco
A factors); an
h as CNA, M
the stakehol
ternationalis
al stakehold
alisation. Th
rsity has
ors of the
egic plan”
creation
earch and
lopment,
hers and
essential
ause they
ts regular
n and the
sceptible
ance and
ed in the
students,
ernment,
e diverse
fluence in
ers play a
they are
ording to
nd on the
Ministry of
lders are
ation.
ers on its
he panel
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26
recommends the inclusion in the institutional political documents, a paragraph of stakeholders and
its relation with the process of the institution.
Overall conclusion regarding Standard 4: Enhancement
The panel found that the university has consolidated a system of self‐evaluation for the continuous
enhancement of quality not only at the institutional level but also at the level of academic programs,
founded in institutional documents such as: guidelines for a model of accreditation; self‐evaluation
of the academic programs; methodological guide to overtake the institutional self‐evaluation;
guidelines for the self‐evaluation process of Universidad de la Salle. The process has defined a work
structure for the improvement of quality. It has been identified the stakeholders related with the
internationalisation, which are linked actively to the process of self‐evaluation and external
evaluation.
The strategy for the continuous enhancement of quality within the institution addresses the
internationalisation as a complex and transversal process to the functions of the university, and it
becomes possible throughout Project J; the plans of improvement implemented for the
strengthening of academic programs; the project of integral internationalisation, derive from the
participation on the Tailor Made Training (TMT) program.
The panel deems all the underlying criteria of this standard to be systematically surpassed.
The experience of creating a training curriculum focused on teaching and practice of theory in a
campus as “Utopia” is a highlight element of the continuous improvement process implemented by
the university. Beyond the different quality aspects surrounding the Utopia program, the correlation
of international and intercultural factors to the training of objective population defined as
stakeholders, the panel is convinced that these aspects can be regarded as an exemplary practice.
The panel recommends supplying documentary evidence of the good practice of the Project Utopia,
in function of the strategy of continuous enhancement of quality of the institution and the academic
programs, making special emphasis in the international approaches and aspects in the project. The
panel therefore assesses standard 4: Enhancement as good.
Standard 5: Governance
Criterion 5a: Responsibilities
The responsibilities regarding the institution’s internationalisation (goals, plans, implementation and
enhancement) are clearly defined and allocated.
In the Self‐Assessment Report the responsibilities are described in a hierarchical way, with the
leaders of the institution (rector and vice‐rectors) at the top, followed by the Extended Academic
Council, the Curriculum and Extension Committee and the Strategic Planning Division as directing the
overall policy, including the internationalisation. The Office of International and Inter‐institutional
Relations relates to these entities as centre of articulation and support for internationalisation on the
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actions d
with the
The pan
and stud
for incom
be some
synthesi
Relation
committ
Office to
in all aca
room fo
Conclusi
The pan
are defin
the deve
avoid th
where it
Criterion
The o
internati
plans.
The pane
positive
director
enhance
academi
and mon
of the in
The pan
selection
processe
It would
place an
Assessm
medium
developed b
e institutiona
el observed
dents are ind
ming mobilit
e confusion a
s is realized
s participat
tee. But in a
o assure and
ademic and
r further com
ion and recom
el concludes
ned and allo
elopment of
he danger th
t should be p
n 5b: Effec
rganisationa
ionalisation)
el has noted
impact on t
of the ORII
ed by creatin
ic and admin
nitor the inte
stitution.
nel is also o
n processes
es take place
d also be use
nd projects
ment Report
and large
by the acade
l policies is a
during the v
deed clearly
ty of student
about who i
, even thoug
tes in all th
a comprehen
d support int
administrati
mprehensive
mmendation
s that the res
ocated in a s
f a comprehe
hat too muc
part of all aca
ctiveness
al structur
) support the
that there i
the effective
in all the m
ng a coordin
nistrative un
ernationalisa
of the opinio
and budget
e and what a
eful to provi
developed a
in Table 8. T
projects and
mic and adm
assured in th
visit that tho
defined, tha
ts and for ac
s responsibl
gh the direc
he main co
nsive interna
ternationalis
ve units and
eness in that
ns
sponsibilities
satisfactory w
ensive appro
ch is depend
ademic and a
re, decisio
e realisation
s a strong le
eness of the
main commit
nating comm
its and from
ation activitie
on that som
allocations t
re the criteri
ide a more s
at the centr
The current
d does not
27
ministrative
his way.
ough the res
at there is ro
cademic adv
e for what i
ctor of the O
ommittees o
ationalisation
ation. The in
d coordinate
respect.
s regarding t
way. The pa
oach to the
dent on the
administrativ
on‐making
of the instit
adership com
actions und
ttees of the
mittee for in
m the studen
es of the uni
me importan
to specific pr
ia used for d
systematic a
ral and facu
list comes o
provide ins
units. Accor
sponsibilities
oom for imp
vice on intern
in these two
Office of Inte
of the unive
n strategy it
nternational
d in a consis
the institutio
nel recomm
responsibilit
actions of w
ve units.
processes
tution’s inter
mmitment to
dertaken, as
university. T
ternationalis
nt communit
iversity as a
t decisions
rojects, requ
decision, as to
and transpar
lty level, th
ver as an un
ight in the
ding to the
with respec
provement o
nationalisatio
o areas. So, n
ernational a
ersity, includ
should not
dimension s
stent and co
on’s internat
ends paying
ties for inter
what is one
and lead
rnationalisat
o internation
has also the
The effective
sation with
y, which wi
whole, chair
on internat
uire more cla
o guarantee
rent overview
an those pr
nstructured c
duration, t
report, the
ct to mobilit
n the respon
on. There ap
not in all asp
nd Inter inst
ding the cu
depend only
should be em
oherent way.
tionalisation
g further atte
rnationalisat
e administrat
dership (r
tion goals an
nalisation, w
e participatio
eness can b
representati
ill stimulate,
red by the le
ionalisation,
arification of
better trans
w of activiti
resented in
compilation
the key inte
synthesis
y of staff
nsibilities
ppears to
pects the
titutional
urriculum
y on that
mbedded
. There is
activities
ention to
tion as to
tive unit,
regarding
nd action
hat has a
on of the
e further
ion of all
propose
eadership
, such as
f how the
sparency.
es taking
the Self‐
of small,
ernal and
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28
external stakeholders, the main project owner, budget and impact of each. In that list different
categories as indicators of activities might be provided, such as mobility of students, staff mobility,
joint and double degrees, languages, teaching and learning, research and service to society. The
panel welcomes the fact that on the basis of the policy document the formulation of the policy
document LINEAMIENTOS ESTRATÉGICOS PARA LA INTERNACIONALIZACIÓN ACADÉMICA
UNIVERSIDAD DE LA SALLE of March 2015 this committee is established.
A more coherent annual overview and assessment of the projects would provide more insight in the
effectiveness of the projects underway and the role of the central and faculty level in them.
Conclusion and recommendations
The panel concludes that the institution’s organisational structure, decision‐making processes and
leadership support the realisation of the internationalisation goals and action plans in a good way.
The panel recommended the creation of an institutional internationalisation committee with
representatives of all academic and administrative units of the university and from the students,
chaired by the leadership of the institution and having as task to stimulate, propose and monitor the
internationalisation activities for the university as a whole. The panel welcomes the fact that on the
basis of the policy document the formulation of the policy document LINEAMIENTOS ESTRATÉGICOS
PARA LA INTERNACIONALIZACIÓN ACADÉMICA UNIVERSIDAD DE LA SALLE of March 2015 this
committee is established.
The panel also recommends creating an annual list of internationalisation projects, including their
duration, the key internal and external stakeholders, the main project owner, budget and impact of
each.
Criterion 5c: Responsiveness
The institution can demonstrate that it readily reacts to input from within and outside the institution
regarding internationalisation activities.
The Self‐Assessment Report states that input from inside the university is guaranteed by the fact that
the leadership of the institution is also taking the lead on internationalisation and that the director of
the Office of International and Institutional Relations is active in the main committees of the
university. The panel has observed though that not always is clear how that input, other than by way
of decisions from above, is taking place from within the academic and student community. The
Nexus Programme has a positive impact on responding to the needs of the university community and
in simplifying time consuming bureaucratic processes, but as a whole the responsiveness can be
further improved inside the university community.
As for the input from outside, these come via the leadership and the Office and the panel has seen
sufficient evidence of positive input on a project and activity basis. It might though be considered to
include in the above proposed internationalisation committee also to include some external input,
from organisations relevant to the internationalisation goals of the university.
Conclusion and recommendations
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The pan
within a
improve
internat
internat
Overall c
The pan
Standard
visit has
academi
the inter
Conclusi
La Salle
clear an
also are
importan
the avai
humaniz
activities
the ULS
internat
with all
especial
universit
INTERNA
The pan
therefor
Internat
shortly
INTERNA
establish
sufficien
el concludes
and outside
ement can
ionalisation
ionalisation
conclusion r
el deems th
d 5: Governa
s created a
ic and admin
rnationalisat
on
University d
d consistent
e supported
nt to highlig
ilability of r
zed internati
s; Proyecto U
S needs to
ionalisation
standards, U
ly in the 3 s
ty has for
ACIONALIZAC
nel, given the
re recomme
ionalisation.
after the
ACIONALIZAC
hment of a c
nt confidence
s that the ins
e the instit
be still re
committee
goals of the
egarding Sta
he underlyin
ance as Good
an institutio
nistrative un
tion goals of
demonstrate
t internation
both by the
ght the stron
esources an
onalisation h
Utopía is und
make a m
activities an
ULS should
standards as
rmulated it
CIÓN ACADÉ
e score of t
ends that
The panel h
visit its
CIÓN ACAD
central com
e to recomm
stitution can
tution regar
ealized. The
also repres
university.
andard 5: Go
g criteria of
d. The panel
nal internat
its, from the
the universit
es a strong
nalisation pro
e “lasallista”
ng commitm
nd institution
has been key
doubtedly th
more explic
d therefore
pay special
sessed as sa
ts policy d
MICA UNIVE
wo times sa
La Salle U
has been inf
policy do
ÉMICA UNIV
mittee for in
end the awa
29
n demonstra
rding intern
e panel re
sentatives fr
overnance
f this standa
welcomes t
tionalisation
e student co
ty.
commitmen
ocesses that
” academic
ment at the m
nal arrangem
y for develop
e clearest ex
cit definition
formulating
attention to
atisfactory. T
document
ERSIDAD DE
atisfactory a
niversity is
formed that
ocument L
VERSIDAD D
nternational
arding of the
te that it rea
nationalisatio
ecommends
rom externa
ard to be me
he fact that
committee
ommunity an
nt in buildin
t have had a
community
management
ment for int
ping plans, st
xample upon
n of its ob
improveme
o the recom
The panel is
LINEAMIENT
LA SALLE of
nd three tim
awarded
La Salle Uni
LINEAMIENTO
DE LA SALL
isation. This
e Certificate t
acts in a goo
on activities
to include
al organisati
et. The pane
the universit
e with repre
nd from orga
g, developin
a positive im
and externa
t level, whic
ternationalis
trategies and
n this issue. A
bjectives in
nt plans . Alt
mendations
positive abo
TOS ESTRAT
March 2015
mes good on
the Certific
versity has b
OS ESTRAT
LE, March 2
s provides th
to the univer
od way to in
s, but that
e in the p
ions relevan
el therefore
ty on the ba
esentatives
anisations re
ng and cons
mpact recent
al stakehold
ch becomes
sation. The
d internation
As a main su
order to
though ULS
made by th
out the fact
ATÉGICOS P
with that pu
n the five st
cate for Q
been able to
TÉGICOS P
2015, inclu
he expert pa
rsity.
put from
t further
proposed
nt to the
assesses
sis of the
from all
levant to
solidating
ly, which
ders. It is
visible in
vision of
nalisation
ggestion,
evaluate
complies
he panel,
that the
PARA LA
urpose.
tandards,
uality in
o develop
ARA LA
ding the
anel with
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30
4. Overview of assessments
Standard Criterion Level of fulfilment
1. Intended
internationalisation
1a. Supported goals
Satisfactory 1b. Verifiable objectives
1c. Measures for improvement
2. Action plans 2a. Fitness for purpose
Good 2b. Dimensions
2c. Instruments and resources
3. Implementation 3a. Information system
Satisfactory 3b. Information‐driven management
3c. Realisations
4. Enhancement 4a. Internal quality assurance
Good 4b. Approaches for enhancement
4c. Stakeholders involvement
5. Governance 5a. Responsibilities
Good 5b. Effectiveness
5c. Responsiveness
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An
Chair: D
Universit
Economi
Netherla
He is a F
blog i
www.un
5th issue
Educatio
actively
UNESCO
He has b
strategie
design o
expert p
Internat
Departm
Dr. Llam
Deputy D
is an exp
in sever
France b
Nationa
Former D
He is a S
from Un
Universi
Oldenbu
his expe
Internat
the state
leaded a
been int
the Nati
Associat
various p
and also
Educatio
internat
nnex 1.
Dr. Hans de
tà Cattolica
ics and Man
ands)/ found
Founding ed
in Univers
niversityworl
e of ‘Interna
on at Boston
involved in
O, World Ban
been involved
es for intern
of the instrum
panels.
tional exper
ment of Langu
mas studied
Director of th
pert of the F
al boards an
but also Spain
l expert: Ja
Director of th
Sociologist fr
niversidad Co
dad del Ro
urg (Germany
erience on in
ional Office a
e Administra
and advised
ternational c
ional Comm
tion of Unive
papers and c
o he has bee
on (RCI) –
ionalisation
Compo
Wit. Direct
Sacro Cuor
nagement of
ding member
itor of the Jo
sity World
dnews.com.
tional Highe
n College. (co
assessment
k, IMHE/OEC
d in several p
nationalisatio
ments and in
rt: Dr. Euge
uages at the
in Spain, Sco
he ETSIT Val
French accre
nd organisat
n.
avier Cañón
he internatio
rom the Nat
omplutense
osario (Colo
y). He has be
nternational
at the Nation
ative Departm
several inter
cooperation
ission for th
ersities ASCU
chapters on
en coordinat
Bogota‐Nod
of Higher Ed
osition o
tor of the C
re(Italy)/ Pro
the Hogesch
r and former
ournal of Stu
d News
Dr. de Wit i
er Education
o)writer of se
and consult
CD, IAU, Euro
programmes
on (OECD, IA
ndicators for
enia Llamas.
EIVP (Ecole
otland and
ladolid (Spai
ditation auth
tions dealing
Pinto. Proje
onal office at
ional Univer
de Madrid
ombia) and
een professo
isation beco
nal Universit
ment of Scie
rnational pro
adviser for
he Civil Servi
UN and differ
books abou
tor of the Co
e and a re
ducation netw
31
of the pa
Centre for H
rofessor of I
hool van Am
president of
udies in Inter
on inter
is together w
’, the newsl
everal books
tancy in inte
opean Parlia
s and project
AU, NVAO a
these progr
Director o
des Ingénieu
Ireland. She
n) before ta
hority for en
g with qualit
ects Manag
t COLCIENCIA
rsity of Colom
(Spain), Cert
certificated
or of sociolo
omes from 1
ty of Colomb
nce, Techno
ojects (Erasm
different Co
ice, the Min
rent univers
ut education
olombian Ne
epresentative
works (RELA
anel
Higher Educa
Internationa
msterdam, Un
f the Europea
rnational Ed
rnationalisat
with dr. Fion
letter of the
s and article
ernational ed
ment).
ts for evalua
and ECA). He
rammes. He
of Internatio
urs des la Vil
e was in cha
king on her c
ngineering de
ty assurance
ger at INCOD
AS.
mbia, Maste
tificated on
d UNILEAD
gy at Univer
10 years ago
bia, Santo To
logy and Inn
mus Mundus
olombian pu
nistry of Na
ities and som
and interna
etwork for th
e of it at t
RIES).
ation Interna
lisation of H
niversity of A
an EAIE.
ducation and
tion of
a Hunter co
e Center for
s on interna
ducation (Eu
ting instituti
e has also b
was chair of
nal Relation
le de Paris, F
rge of Inter
current posit
egrees (CTI)
in higher e
DEP Consult
er on Resear
Academic C
course fro
rsidad del Ro
o as Advisor
más Univers
ovation (CO
, FP6, FP7, C
blic and priv
tional Educa
me NGOs. He
tionalisation
he Internatio
the Networ
ationalisatio
HE at the S
Applied Scien
publishes a
higher ed
o‐editor of th
Internation
ational educa
uropean Com
ional and pro
been involve
f three other
ns and head
France).
rnational rel
tion in Paris.
and has par
education no
ting SAS (Co
rch and Deve
Curricula Des
om DAAD/U
osario (Colom
r and Directo
sity (Colombi
OLCIENCIAS) w
CTPD, CYTED
vate entities
ation, the Co
e has been a
n of higher e
onalisation o
rk of Latin‐A
on at the
School of
nces (The
monthly
ducation,
he annual
al Higher
ation and
mmission,
ogramme
ed in the
r CeQuint
d of the
ations as
Eugenia
rticipated
ot only in
olombia).
elopment
sign from
University
mbia) but
or of the
ia) and at
where he
D). He has
s such as
olombian
author of
education
of Higher
American
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32
Student: Omar Mejia Camilo Ardila. Political Scientist and LL. M. Candidate at the National University
of Colombia.
He works as an advisor to International Affairs and Cooperation Office at the Ministry of National
Education, and is currently leading the Promotion/Fostering of Higher Education Internationalisation
Project
Coordinator: Fernando Téllez Mendivelso. Internationalisation advisor at The National Accreditation
Council (Colombia).
Overview panel requirements
Panel member Man. Internat. Educat. QA Student
Hans De Wit X X X X
María Eugenia Llamas X X X X
Javier Cañón Pinto X X X X
Omar Camilo Mejía X X X
Man.: Management experience;
Internat.: International expertise, preferably expertise in internationalisation;
Educat.: Relevant experience in teaching or educational development;
QA: Relevant experience in quality assurance or auditing; or experience as student auditor;
Student: Student with international or internationalisation experience;
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Anne
‐ S
‐ P
‐ T
‐ T
‐ U
‐ U
‐ S
‐ I
‐ N
ex 2.
Self‐evaluati
Project J
Table of inco
Table of Staf
ULS Final Acc
ULS Final rea
Strategic Pla
Institutional
NEXUS suppo
Docum
on report
oming and ou
ff mobility
creditation R
accreditation
n for Interna
Developing
orting docum
ents rev
utgoing stud
Report given
n report give
ationalisation
Plan 2010‐ 2
ment
33
viewed
dents of the l
by CNA (200
en by CNA (2
n
2015
ast three yea
07)
2011)
ars
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A
O
D
In
Lo
P
D
1
D
Annex
Overview
Date:
nstitution:
ocation:
Programm
Day 0: Mond
8.00 ‐ 21.00
DAY 1: Thursd
TIM
8:00 – 8
8:30 ‐ 9
9:00 – 1
3. Sit
17th a
Univ
carre
me
day 17 Novem
: Dinner a
day 18 Nove
E
8:30 O
V
9:00 I
S
V
10:00 D
A
V
te visit
and 18th Nov
ersidad de la
era 5 No. 59A
mber 2014
and preparat
ember 2014
OPENING COM
Venue: Main
INSTITUTIONA
SENIOR EXECU
General represent
Mission,
Venue: Super
Participants:
Planning Offic
DIALOG ABOU
AT THE UNIVE
Venue: Super
35
t progr
vember 2014
a Salle (La Sa
A‐44, Bogotá
tory meeting
MMITTEE OF E
meeting room
AL PRESENTA
UTIVE MANAG
report aboutatives
Vision and In
rior Board Roo
Rector, Vice‐
ce and Acade
UT THE CURR
ERSITY WITH R
rior Board Roo
amme
4
alle Universit
á, Colombia
g of the pane
ACT
EVALUATION
m 6th floor. Ad
ATION AND O
GEMENT REPR
ut the instit
stitutional Ed
om.
‐rectors, Head
emic Peers.
RENT STATUS
RESPONSIBLE
om
y)
el
TIVITY
dministrative
OPEN DIALOG
RESENTATIVES
utional evolu
ducational Pro
d of Internat
OF INTERNAT
STAKEHOLDE
Building
G WITH VICE
S
ution –Senio
oject
tional Affairs
TIONALISATIO
ERS ON THE PR
E‐RECTORS A
or manageme
Office, Head
ON COMPONE
ROCESS.
AND
ent
of
ENT
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36
Participants: Rector, Vice‐rectors, Head of International Affairs Office, Head of
Planning Office and Academic Peers.
10:00‐ 11:00 DIALOG WITH HEAD AND ADVISORS OF THE INTERNATIONAL AFFAIRS OFFICE
Venue: Main meeting room
Participants: Head of International Affairs Office, Advisor and International
Assistants.
11:00 – 12:30
DIALOG WITH PROFESSORS AND RESEARCHERS –INTERNATIONAL NETWORKS
Venue: Bicentennial House‐Auditorium 2
Participants: Professors and Researchers of Schools at the university.
12:30 – 14:00
LUNCH WITH STRATEGIC ALLIES IN TOPICS REGARDING INTERNATIONALISATION
(EXTERNAL COMPANIES REPRESENTATIVES AND OTHERS)
Venue: Social Room
14:00 – 15:30
MEETING WITH STUDENTS (incoming ‐ outgoing)
Venue: Red Auditorium
15:30 – 16:30
DIALOG WITH ADMINISTRATIVE PROCESSES RESPONSIBLES
Venue: Fourth Floor Meeting Room. Administrative Building
Attendants: Financial Division, Human Resources Office, IT Center, Infrastructure,
CPD, Publications Division, Admissions, Academic Career, among others.
16:30 – 18:00
VISIT TO UNIVERSITY FACILITIES (INTERNATIONAL CAMPUS ‐ CHAPINERO)
• Library
• Language Labs
• IT Labs
• Jhonson & Jhonson Research Institute
• International guest house
18:30 – 19:30
MEETING WITH GRADUATES BENEFICIARIES OF INTERNATIONAL PROGRAMMES
Venue: Red Auditorium
19:30 – 21:00 BALANCE REUNION‐ DINNER WITH ACADEMIC PEERS
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D
Day Two: We
TIM
8:00 – 9
9:00 ‐10
10:30 – 1
11:30 – 1
12:30 ‐ 1
14:00 – 1
16:00 ‐ 1
V
ednesday, 19
E
9:00 D
V
A
0:00 P
E
V
(
11:30 V
P
V
12:30
V
V
14: 00
P
V
16:00 P
D
V
17:00 C
Venue: Recto
9 November
DIALOG WITH
Venue: VRAC.
Attendants: C
PRESENTATIO
EXTERNAL FIN
Venue: Main
(Tour to City H
VISIT TO CAND
• Tech
• Urba
Participants: E
Venue: Cande
VISIT TO LANG
Venue: Langu
PRIVATE LUN
Venue: Estela
PEERS REPOR
Drafting final
Venue: Main
CLOSING MEE
37
r's Meeting R
2014
H UNIVERSITY C
. Meeting Roo
Curriculum Ce
ON OF UTOP
NANCING COO
meeting room
Historic Down
DELARIA CAM
hnological Inn
an Observato
Engineering D
elaria Campus
GUAGE CENTR
uage Centre –
CH‐ACADEMI
ar Suites Jones
RT
report.
meeting room
ETING
Room
ACTI
CURRICULUM
om
ntral Comitee
IA PROJECT
ORDINATION
m
ntown – 20 m
MPUS
novation Cent
ry
Dean and Hab
s
RE AND DIALO
Carrera 15 #
IC PEERS
s Hotel
m
IVITY
M CENTRAL CO
e permanent
AND DIALOG
mins ETA)
re
itat Sciences
OG WITH REPR
49‐71
MITEE
members
G WITH FILA
Dean
RESENTATIVES
NTROPY AND
S
D
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38
Venue: Main meeting room
Participants: Rector, Vice‐rectors, Head of International Affairs Office, Head of
Planning Office and Academic Peers.
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