Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can...

48
16th European Manning & Training Conference Radisson Blue Dubrovnik 14-15th May 2013 1 Assessment of Croatian manpower- what can they offer? Featured analysis of Croatia as a major European manpower supplier

Transcript of Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can...

Page 1: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

16th European Manning & Training ConferenceRadisson Blue Dubrovnik

14-15th May 2013

1

Assessment of Croatian manpower- what

can they offer?

Featured analysis of Croatia as a major European

manpower supplier

Page 2: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

Mario Zorovic

- Managing Director at Zorovic Maritime Services

2

- President of CROSMA (Croatian Ship Manning Association)

- Member of Eurocrew Council

Page 3: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

3

Page 4: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

For those of you who doesnt know what red and white cubes stands

for, this are Croatian characteristics we are recognized all over the

world.

4

Altough we are very proud on our football national team, and others

Croatian athletes as well, today we will not be talking about them.

Page 5: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

We will be talking about them

5

Croatian Seafarers = Quality Seafarer

Page 6: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

Outline:

� Our tradition / track history

� Education / knowledge

Our strength today

6

� Our strength today

� What the future brings

Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 7: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

• 6000 km of

coastline

• 1107 islands, 67

inhabited

Geografical position

7Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

inhabited

• 31000 square

kilometers of

territorial waters

Page 8: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

� Tradition and centuries of experience with trading, fishing,

fighting, inventing and a number of great individuals –

explorers and teachers promoting our maritime identity

(sea in blood)

Our tradition

8Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 9: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

� Oldest known description of a ship in Europe found on the

island of Hvar 2700 years B.C.

Our heritage

9Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 10: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

� Croatians immigrate beginning of the 7th century and assimilate with

domicile tribes Iliri, Liburni, Dalmati, Japodi etc.

� Croatian seamen active in the world shipping trade, new discoveries

(Croatian Indians – North Carolina) and famous battles (Lepant, Krim

etc.)

� Marco Polo, famous explorer, was born in Croatian Island of Korcula in

1254

10

� Dubrovnik Republic during 15th & 16th century one of the most

powerful country in the world – intensive shipping trade, 180 merchant

ships navigating the Globe (famous Galleons and Karakas)

Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 11: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

� The oldest Maritime law statute in the world 1272

� First shipping insurance law established 1395, 300 years before Lloyd’s one

� Quarantine concept invented 1377

� Prohibition of slavery 27th of January 1416 (first in Europe)

Dubrovnik first one to recognize the independence of the

Why we are pointing out at Dubrovnik ?

� Dubrovnik first one to recognize the independence of the United States of America in 1783

� The oldest regatta in Europe was recorded

in 1593 where 74 Falkusa boats were racing

from Komiza to Palaguza island (42 NM)

11Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 12: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

� Capt. Ivan Visin on the brig “Splendido” (GT 311, 30m long)

build in Rijeka, sailed around the world 1852-1859. He was

the fourth explorer after Magellan to circum navigate the

globe

12Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 13: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

� 706 passengers saved from “Titanic” (14 April 1912) by “Carpathia”

on a regular route New York – Rijeka, with 70 Croatian crew

members onboard

� The only life jacket in Europe

(from 5 in the world) is kept in

Rijeka Maritime Museum today

13Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 14: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

� Croatian seafarers the first one between East European nations to sail and

work under the International Shipping Standards right after the 2nd world

war (not strong communist discipline)

� 1982 – 35000 pool of seafarers & 250 merchant vessels (27th largest tonnage in the world)

� 1990 – 5th shipbuilding force in the world� 1990 – 5th shipbuilding force in the world

� 1991 – 1995 homeland war for the liberation of Croatian people and renewed independence devastated almost whole industry including maritime; 54% of territory was affected by the war and damage done more then 27 billion US$

14Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 15: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

� Croatia today is a stable modern democracy and society in the heart

of Europe with size and population of a small country but

internationally well established and respected member of the

United Nation, NATO and becoming EU member on 01st July 2013.

15Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 16: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

Education / knowledge

16Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 17: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

� First Nautical School established in Sagres (Portugal) 1416

� On the East Adriatic coast:

Perast 1512

Kotor 1637

Mali Losinj 1780

Dubrovnik 1793

Rijeka 1817Rijeka 1817

Zadar 1850

� Nautical College was founded in Rijeka in the early 1949 as the first institution of higher education on the east coast of the Adriatic followed by Split and Dubrovnik

� 1978 establishment of the first faculty called Faculty for Maritime and Transport in Rijeka (originated from Nautical College)

17Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 18: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

TODAY

� 4 Maritime Faculties

� 6 Nautical High Schools

� Appropriate training facilities

(state and private owned)

� 4 Shipbuilding Yards

� Growing Nautical Tourism SectorGrowing Nautical Tourism Sector

18Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 19: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

Educational levels in terms of maritime vocation

� Maritime High School (Secondary School) education

(4 years)

� Operational Level (OOW - CoC)

� University education - undergraduate education B.Sc. (3years)� University education - undergraduate education B.Sc. (3years)

- graduate education M.Sc. (2 years)

- postgraduate education Dr. Sc. (3 years)

� Management Level (Senior Officer - CoC)

� Special Education Program – intended mainly for experienced seafarers

with no management level competence which allows to achieve highest

maritime ranks

� Management Level (Senior Officer – CoC)

19Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 20: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

OOW Deck/Engine (STCW II/1)

Conditions Deck:� Min 18 years of age� Min 4 years of Maritime High Nautical School (Secondary School)� 12 months of seaservice as Deck Cadet where min 6 months onboard

vsl over 3000GT� Radio operator exam� RADAR / ARPA – operational level exam� Medical fitness� OOW Examination (oral and written)

OOW / Deck(II/1)

20

OOW Examination (oral and written)

Conditions Engine:� Min 18 years of age� Min 4 years of Maritime High School (Secondary School)� Or, min 2 years of Marine Engineering studies on the University level� 12 months of seaservice as Engine Cadet where min 6 months

onboard vsl over 750KW and min 6 months onboard vsl over 3000KW� Medical Fitness� OOW Examination (oral and written)

OOW Engine(II/1)

Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 21: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

Chief Mate/ Master (STCW II/2) and Ch Eng / 2nd Eng /STCW III/2)

OOW(II/1)

CMunlimited

(II/2)

Masterunlimited

(II/2)

Conditions:

- Nautical studies at the

university level (A-II/2)

- 12 months as officer on ships of

500 GT or more

- Medical fitness

- RADAR / ARPA - management

level & Medical Care

- Examination (oral and written)

Conditions:

- Nautical studies on the

university level (A-II/2)

- 12 motnhs as Cheif Mate on

ships of 3000 GT or more and

24 months seaservice as OOW

on ships of 500 GT or more

- 36 months as Chief Mate on

ships of 500 GT or more

- Medical Fitness

21Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

EOW(III/2)

Conditions:

- Marine engineering studies on

the university level (A-III/2)

- 12 months as officer on ships of

750 kW or more

- Medical fitness

- Examination (oral and writen)

2Eunlimited

(III/2)

Conditions:

- Marine engineering studies on

the university level (A-III/2)

- 12 motnhs seaservice as 2/Eng

on ships of 3000 Kw or more

and 24 months seaservice as

EOW on ships of 750 kW or

more

- 36 months seaservice as 2/Eng

on ships of 750 kW or more

- Medical fitness

ChEngunlimited

(III/2)

Page 22: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

ALTERNATIVE MODEL:

- Maritime High School

(costumized A-II/2)

- Special education program of

750 hours

- 36 months as officer on ships

of 500 GT or more

- Medical fitness

- RADAR / ARPA – management

level & Medical Care

- Examination (oral & written)

OOW(II/1)

CMunlimited

(II/2)

ALTERNATIVE MODEL:

- Maritime High School (costumized

A-II/2)

- Special education program

- 36 months as officer on ships of 500

GT or more of which not less than

12 months after aquisition the

licence of Chief mate on ships of

3000GT or more, or

- 24 months as Chief mate on ships of

3000GT or more

Masterunlimited

(II/2)

Chief Mate/ Master (STCW II/2) and Ch Eng / 2nd Eng /STCW III/2)

22

- Examination (oral & written) 3000GT or more

- Medical Fitness

Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

EOW(III/2)

ALTERNATIVE MODEL:

- Maritime High School

(costumized A-III/2)

- Special education program

of 795 hours

- 36 months as officer on

ships of 750 kW or more

- Medical fitness

- Examination (oral & writen)

2Eunlimited

(III/2)

ALTERNATIVE MODEL:

- Maritimr High School (costumized

A-III/2)

- Special education program

- 36 months as EOW on ships of 750

kW of which not less than 12 months

after aquisition the certificate on

ships of 3000 Kw or more, or

- 24 months as 2/Eng on ships of 3000

Kw or more

- Medical fitness

ChEngunlimited

(III/2)

Page 23: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

Alternative modelsExperience seafares

Program at university (ECTS points)

Continuous education

Flexibility

Competitiveness

23

MAINTAIN QUALITY

Competitiveness

Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 24: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

Nautical department

Number of students attending Maritime High Schools

(Secondary school) 2007 - 2012

2007 2008 2009 2010 2011 2012BAKAR 34 30 35 33 59 52

MALI LOŠINJ 13 13 7 15 15 8ZADAR 49 56 49 58 66 61

ŠIBENIK 14 12 17 23 16 17SPLIT 74 69 59 79 84 88

DUBROVNIK 54 39 38 38 60 49

Engine department

DUBROVNIK 54 39 38 38 60 49TOTAL 238 219 205 246 300 275

2007 2008 2009 2010 2011 2012BAKAR 31 30 29 29 33 26

MALI LOŠINJ 10 8 9 8 10 7ZADAR 22 31 25 31 33 31

ŠIBENIK 11 15 17 15 16 15SPLIT 33 38 40 53 57 59

DUBROVNIK 32 16 22 32 26 27TOTAL 139 138 142 168 175 165

24Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 25: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

2008 2009 2010 2011 2012RIJEKA 75 92 82 69 66SPLIT 70 61 88 100 113

DUBROVNIK 30 33 25 26 24ZADAR 12 18 26 28 23TOTAL 187 204 221 223 226

Nautical department

Engine department

Number of students graduated on the Maritime

Faculties (University) 2007 - 2012

2008 2009 2010 2011 2012RIJEKA 34 35 32 34 43SPLIT 44 18 10 23 33

DUBROVNIK 24 13 12 8 6ZADAR 4 11 5 12 8TOTAL 106 77 59 77 90

2008 2009 2010 2011 2012RIJEKA 56 73 42 47 51SPLIT 12 16 20 28 32

DUBROVNIK 20 11 14 11 8ZADAR 0 0 0 0 0TOTAL 88 100 76 86 91

Marine electronics

25Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 26: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

Average number of potential Cadets per year

26Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 27: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

Our strength today

27Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 28: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

� Support and co-operation for the benefit of Croatian

seafarers

� National administration including different Ministries not only Maritime Affairs

as a leader but Education, Labour , Health etc.

� Seafarers Union greatly contributing to the interests and rights of seafarers

� Croatian Register of Shipping

� Mare Nostrum (Croatian Association of Shipowners)

� Community Associations of Captains etc

� CROSMA (Croatian Ship Manning Association)

28Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 29: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

� 20.000 seafarers (14.548 registered); 1,5% of total

employed population; mostly officers

� 1 billion Euro of income yearly (best export product)

� 183 days tax free regime

� Social obligations and benefits (health and pension)

� Beneficial years of service (12 months = 15 months);

retirement possible at 60 years of life and 15 years of sea service

� Scolarship granted for about 200 students yearly in order to promote maritime

profession

� Kraljica Mora (“Queen of the Seas”), a modern 35 meters school ship

accommodating 28 students and 4 professors build in 2010 for practical training

29Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 30: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

Queen of the Seas

30Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 31: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

31Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 32: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

32Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 33: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

� Younger generation sailing on technologically innovative ships

� Latest generation of FSRU (LNG) ships

� DP Shuttle tankers, ECO tankers, difficult chemical trade

� Modern drilling vessels

� Super luxury passenger ships

� Biggest and demanding container vessels

33Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 34: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

• Older generation sailing on less innovative ships where however additional maintenance is required

• Ratings are almost gone, sailing on Croatian flagged vessel or being able to transfer to offshore business

34Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 35: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

More reasons to employ Croatian Seafarers ?

� Many of the world best shipping companies employing Croatian maritime

personnel on the ships and in the offices being professional, competent

and commited

� English language – still an advantage comparing to many other nationalities

� Ability to adapt

� Loyalty (excellent retention rates) is highly expressed in the Croatian seafarersseafarers

� Multicultural tolerance – Croatians have no religious or nationals barriers (happy to work with everybody)

� Large number of seafarers for relatively small Croatian economy and also

maritime industry; limited number of shore position employment – once

they start sea career this is lifetime occupation (not likely for other

nations)

� Economical situation is favourable for the growth of maritime

personnel

35Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 36: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

� Smart investment into Croatian officers

� Hiring senior officers only ?

� Short term savings on the budget will

not bring long term benefits to the

Shipowner and will not reduce the

cost at the end – just contrary (I am not rich enough to buy cheap)

36

cost at the end – just contrary (I am not rich enough to buy cheap)

� Only with smart investing into the young people with long term

strategy, planning and taking proper care a good quality and stable pool

of hard working and dedicated professionals can be achieved.

� If a good Croatian Captain or

Chief Engineer is wanted to run

my ship safely then Croatian Cadet

is a first step to reach my goal!

Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 37: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

37Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 38: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

What the future brings

38Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 39: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

� It is obvious that Croatian seamen will remain European

major manpower supplier significant on the global scene

for many years to come

� And the global trends are in favor because:

1. World market will inevitably grow so the number of ships and seafarers1. World market will inevitably grow so the number of ships and seafarers

2. Many Shipowners moving to Asia to cut ther costs – wage differences between

Asians and Europeans are reduced and will become less important ...

3. Quality Makes the Difference (Operational Excellence...what is that?)

39Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 40: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

� Operational Excellence (everything is measurable)

� Accurate and safe transport of goods and raw materials from the point of

loading to the point of discharging

� Quality maintenance of ships and marine equipment

� Safety of the crew (without the death and injury) and the ship itself (collision,

grounding, fire, etc.)

� Prevention of adverse effects on the environment, such as marine pollution

oil, chemicals, garbage, pollution of the atmosphere, etc.

� Efficiency of different ship inspection and verification of international

40

� Efficiency of different ship inspection and verification of international

conventions and regulations relating to the ship and crew (Port State Control),

control of the state whose flag the ship flies (Flag State Control), checking the

ship by the oil companies whose cargo ship is carrying (SIRE, Vetting reports )

to the internal audits and inspections themselves shipping companies (audits)

Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 41: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

� Maritime and shipping industry is highly competitive and

unusually dynamic industry with thin line between a very

cost-effective titans and failing companies sometimes within

a relatively short period of time.

High quality and well-educated seafarers can often tip the

balance on the side of success.

THAT WE MUST NEVER FORGET!

41Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 42: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

And one more thing...

Let’s hear what competent people from the Industry think of

Croatian seafarers...

42Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 43: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

“We have hundreds of long serving Croatian Officers on

board our managed tanker vessels; they are professional

seafarers with a high level of sompetence, Having them on

board gives that all important “comfort factor” to our owners

that their assets are in capable hands.”

Dhan Swadi, Personnel Director at NMM/Stena

43Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Page 44: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

“We have for more than 15 years appreciated the first class

and highly dedicated quality services from Croatian Officers

including the privilege of Cadets employment.

Our Croatian colleagues are an important factor bringing us

44Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

Our Croatian colleagues are an important factor bringing us

forward.”

Øivind Stark, Höegh LNG

Page 45: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

“The success of our pioneering work with in operating LNG RegasificationVessels and STS Operation would not be possible without the dedication and professionalism of our Seafarers. An important part of

45Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

.

these are Croatians that have been with Exmar with more than a decade.”

Claude Maerten, Exmar LNG Belgium

Page 46: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

“We have been employing Croatian officers since 2006 and have since then steadily increasing to numbers to more than 120. We truly appreciate the high skills and competences with the Croatian officers as well as their loyalty to TORM and their high dedication to deliver a good performance.We are proud to say that we have a very high retention

46Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

We are proud to say that we have a very high retention of Croatian officers, they mix very well with other nationalities and they are always keen to on updating their professional competences on the many high class training facilities in Croatia”

Peter Burkal, Head of Global Marine HR Operations

Page 47: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

“Since our Company's establishment we have set our targets and strategic

objectives to meet and exceed the highest of standards in the industry.

One of the biggest challenges, not to say the greatest of all, was to attract

and retain the best qualified people to man our new building vessels. After

4 years of operation and having worked for about 2 years with Croatian

seafarers, we can say that we have achieved that. Our partners in Croatia,

Zorovic Maritime and our Croatian Masters, Chief Engineers and officers

have performed above expectations. Their knowledge, skills and behaviors

47Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers

have performed above expectations. Their knowledge, skills and behaviors

as well as their leadership and management skills drive our HSQE path to

excellence and provide new challenges for the future. They proved to be

most competitive versus the return on investment we have had so far and

our mutual commitment towards continual improvement will definitely

prove to be the driving force for our future success.

Captain Stylianos Dimouleas, COO of Almi Tankers S.A.

Page 48: Assessment of Croatian manpower-what can they offer? · Assessment of Croatian manpower-what can they offer? Featured analysis of Croatia as a major European ... GT or more of which

Why Croatian Seafarers ?

- Experience through centuries (“Sea in blood”)

- High quality education & training

- Superior competence (Quality Makes the Difference)

48

- Superior competence (Quality Makes the Difference)

Croatian Seafarers = Quality SeafarersCroatian Seafarers = Quality Seafarers