Assessment BCA

Appendix S8-1 -GUIDELINES FOR THE ASSESSMENT OF BCA REGISTERED CONTRACTORS

1 INTRODUCTION

All GPEs are required to assess the performance of the contractors for all projects called under BCA registration heads except MW workhead. Assessment shall be carried out for two main areas: Quality of Works and Management. Assessment shall be for the whole project duration and the assessment report as shown in Annex B should be submitted to BCA Contractors Registry within 3 months of practical completion.

The project Superintending Officer (SO) or his representatives shall complete the assessment report which shall be signed by the department head and endorsed with the official GPE stamp on the report.

2 ASSESSING QUALITY OF WORKS (TOTAL SCORE: 100 POINTS)

For CW01 projects with CONQUAS score, the CONQUAS score will form the basis for the assessment of Quality of Works. As the final CONQUAS score is usually not available on project substantial completion, GPEs need only submit an assessment report for the management factors. BCA will compute the Quality of Works score separately after the CONQUAS score is finalised based on the scale given below.

CONQUAS Score Quality Score

>A+7 100

A+6.1 to A+7 95

A+4.1 to A+6 85

A+2.1 to A+4 75

A to A+2 65

A-0.9 to A-0.1 55

A-2.9 to A-1 45

A-4.9 to A-3 35

A-6.9 to A-5 25

A-7.9 to A-7 15

A-10 to A-8 5

<A-10 0

(A is the average CONQUAS Score for the project category in

the Financial Year of Tender)

For all other non CONQUAS projects, GPEs could consider formalising an internal assessment framework and system for the Quality of Works for such projects to submit to BCA for clearance.

Alternatively, scoring templates are given in Annex A on the assessment criteria for the Quality of Works for CW02 and CR Contracts, CW01 Contracts without CONQUAS Score, ME Contracts and SY Contracts to guide GPEs through the

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assessment process. GPEs should amend the assessment criteria to suit their projects and contracts where appropriate.

3 ASSESSING MANAGEMENT CAPABILITIES (TOTAL SCORE: 50 POINTS)

Management capabilities of the contractor are assessed in four main factors: Site Planning and Control, Progress of Works, Housekeeping and Response to Instructions. SY contracts are not assessed for management capabilities.

The template for scoring of management capabilities for all contracts except SY is given in Annex A.

The weightings for the four main factors are fixed for all contracts as follows:

Site Planning & Control: 15Progress of Works: 15Housekeeping: 10Response to Instructions: 10

Total: 50

Assessing officers should consider the following questions to assess contractors’ management capabilities:

Site Planning & Control(a) Does the organisation structure have a clearly defined line of reporting or communication on site?(b) Is the provision and layout of access to the site for residents and vehicles to the quarters, sanitary facilities, storage space and refuse collection point adequate?(c) Are there proper environmental and flood protection measures taken on site?(d) Does the contractor effectively select and manage the sub-contractors?(e) Does the contractor effectively control and coordinate the work?(f) Are there any near-misses accidents on site (which did not result in any MOM demerit points but is of serious nature)?

Progress of Works(a) Is the work programme adequate and adhered to?(b) Is the method and sequencing of work suitable for the project?(c) Are there proper actions taken to mitigate delays/accelerate the programme where appropriate?(d) Has the contractor incurred any liquidated damages?

Housekeeping(a) Is the worksite clean and tidy?(b) Are work materials well protected and work equipment properly stored after use?(c) Is there proper refuse disposal?(d) Are the hygiene conditions of the site including the quarters and sanitary facilities acceptable?

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Response to Instructions (a) Does the contractor show readiness and initiative in carrying out GPE’s instructions?(b) Does the contractor react adequately to stakeholders’ (such as public) feedback?

4 SCORING METHOD AND USE OF SCORING TEMPLATES

Assigning of weights to assessment criteria:GPE has to first decide on the applicable assessment criteria before assigning the appropriate weightings to the criteria based on project requirements. Assessment criteria that are not applicable to the contract should be given a weighting of zero. The weightings should add to up to a total of 100 for Quality of Works and a total of 50 for Management Capabilities.

Assign performance factor based on assessed performance:For each assessment criteria, assessing officer is to assign a performance factor based on the assessed performance of the criterion given in the table below:

For example, if a criterion is assessed to be “Very Good”, the assessing officer can assign a performance factor of from 0.71 to 0.8. The performance factor assigned should be up to 2 decimal places.

Performance Performance Factor

Excellent 0.8 < x ≤ 1.0

Very Good 0.7 < x ≤ 0.8

Good 0.6 < x ≤ 0.7

Satisfactory 0.5 < x ≤ 0.6

Poor 0 < x ≤ 0.5

Computing the score:For each criterion, multiply the weights by the corresponding performance factor to obtain the score. For Quality of Works, the total score is obtained by summing up the individual scores for each of the assessment criteria. The performance factor for the total score is obtained by dividing the total score by the total weighting.

Example of Quality of Works Score Template for an ME Contract:

Assessment Criteria Weighting Performance Factor ScoreCompliance with Specifications 35 0.75 26.25

System Performance 25 0.60 15.0

Installation of Equipment and Connections 20 0.65 13.0

Fittings and Finishes 10 0.55 5.5

Comprehensiveness of Operation Manual 10 0.75 7.5

Total Score 100 -- 67.25

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Example of Management Capabilities Score Template for ME Contract

Assessment Criteria Weighting Performance Factor ScoreSite Planning & Control 15 0.70 10.5

Progress of Works 15 0.65 9.75

Housekeeping 10 0.75 7.5

Response to Instructions 10 0.55 5.5

5 SUBMISSION OF PERFORMANCE ASSESSMENT REPORT

After the total score is computed for Quality of Work and Management Capabilities, the assessing officer is to transfer the given scores for Quality of Work and Management Capabilities onto the performance assessment report template given in Annex B Page 2 for submission to BCA. BCA shall compute the performance factors and performance grades.

The assessing officer should also fill in the project details and contractor information on the first page of Annex B.

The completed assessment report and scoring templates should be sent together to:

Building and Construction AuthorityContractors’ RegistryProcurement Policies DepartmentMND Complex Tower Block #02-00Singapore 069110

Using the example given above, the completed table on page 2 of the assessment report should look like this:

(a) (b) (a) ÷ (b) See table below

Assessment Factor Given Score Max ScorePerformance

FactorPerformance

GradeQUALITY OF WORK

67.25 100 0.67 GoodQuality Performance Score

MANAGEMENT

10.5 15 0.70 GoodSite Planning and Control

Progress of Works 9.75 15 0.65 Good

Housekeeping 7.5 10 0.75 Very Good

Response to Instructions 5.5 10 0.55 Satisfactory

Overall Score 100.5 150 0.67 Good

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6 QUALITATIVE COMMENTS AND FEEDBACK

The assessing officer shall provide additional qualitative comments and feedback on the contractor’s performance on page 3 of the performance report in cases where performance was sub-standard, i.e. graded poor in any of the factors.

For exceptionally good performance, i.e. graded excellent in any of the factors, assessing officers are encouraged to provide details for the specific factors.

7 PERFORMANCE DURING DEFECTS LIABILITY PERIOD

Subsequent to the submission of the performance assessment report after practical completion of the project, there is no need to submit a final completion report if performance of contractor during the Defects Liability Period (DLP) is satisfactory.

If the performance of the contractor during the DLP is unsatisfactory, GPEs shall submit a new performance assessment report to BCA at the end of the DLP. The assessing officer shall re-assess the contractor’s performance for the entire contract period including the DLP and the report will override the earlier report submitted after practical completion.

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Annex ATEMPLATE FOR SCORING QUALITY OF WORKS

For CW02 and CR ContractsCONTRACT NUMBER ____________________________________________

PROJECT TITLE ________________________________________________

NAME OF CONTRACTOR _________________________________________

(a) (b) (a) × (b)Assessment Criteria Weighting Performance Factor Score

Temporary Works

Temporary earth retaining structures

Utility Diversion / Protection

Traffic Diversion

Falsework

Instrumentation Works

Soil Investigation Works

Others:

Permanent Works

Piling / Foundations

Reinforced Concrete Substructure

Reinforced Concrete Superstructure

Steel Superstructure

Road Works

Others:

Waterproofing Works

Floor, Wall and Ceiling Finishes

Doors and Windows

Fittings and Fixtures

Roof

Plumbing and Sanitary

Electrical equipment Fittings

Mechanical equipment fittings

Total 100

Performance Factor Performance Grade

0.8 < x ≤ 1.0 Excellent0.7 < x ≤ 0.8 Very Good 0.6 < x ≤ 0.7 Good0.5 < x ≤ 0.6 Satisfactory Assessor’s Signature GPE’s Stamp 0 < x ≤ 0.5 Poor

Instructions for Scoring1. Assign weightings to assessment criteria applicable to the contract. Criteria that are not applicable should be given a weighting of zero. The total weightings should add up to 100.2. Assign a performance factor for each assessment criteria based on assessed performance. E.g. for a criterion assessed to be “Very Good”, a performance factor of from 0.71 to 0.8 can be assigned.3. Calculate the score for each criterion by multiplying the weightings by the corresponding performance factor. Sum up the scores for all criteria to get the total score.

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Transfer total score to “Given Score” column of table on Page 2 of Annex B.

TEMPLATE FOR SCORING OF QUALITY OF WORKSFor CW01 Contracts without CONQUAS Score

CONTRACT NUMBER ________________________________________

PROJECT TITLE _____________________________________________

NAME OF CONTRACTOR _____________________________________


Structural Works

Piling / Foundations

Reinforced Concrete Superstructure

Structural Steel Work

Other structural elements:

Architectural Works

Floor (Finishing, alignment, jointing)

Internal Wall (Finishing, alignment, jointing)

Ceiling (Finishing, alignment, jointing)

Doors and Windows (Joints, alignment, function)

Roof (joints, ponding? Leaks? alignment of tiles, gutters)

External Wall (Finishing, alignment, jointing)

Fittings and Fixtures

Waterproofing (wet areas: toilets, kitchen, roof)

Mechanical and Electrical Works

Plumbing and Sanitary

Electrical Equipment

Basic M&E Fittings

Total 100

Component of Assessment

Recommended Weights Range

Structural Works 25-35Architectural Works 55-65

M&E Works 5-20

Performance Factor Performance Grade

0.8 < x ≤ 1.0 Excellent

0.7 < x ≤ 0.8 Very Good 0.6 < x ≤ 0.7 Good0.5 < x ≤ 0.6 Satisfactory Assessor’s Signature GPE’s Stamp0 < x ≤ 0.5 Poor

Instructions for Scoring1. Assign weightings to assessment criteria applicable to the contract. Criteria that are not applicable should be given a weighting of zero. The total weightings should add up to 100. Use the recommended weighting range for each component given in table above.2. Assign a performance factor for each assessment criteria based on assessed performance. E.g. for a criterion assessed to be “Very Good”, a performance factor of from 0.71 to 0.8 can be assigned.3. Calculate the score for each criterion by multiplying the weightings by the corresponding performance factor. Sum up the scores for all criteria to get the total score.

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TEMPLATE FOR SCORING OF QUALITY OF WORKSFor ME Contracts

CONTRACT NUMBER ________________________________________

PROJECT TITLE _____________________________________________



Compliance with Specifications

System Performance

Installation of Equipment and Connections

Fittings and Finishes

Comprehensiveness of Operation Manual

Total 100

Performance FactorPerformance

Grade


0.7 < x ≤ 0.8 Very Good

0.6 < x ≤ 0.7 Good

0.5 < x ≤ 0.6 Satisfactory Assessor’s Signature GPE’s Stamp

0 < x ≤ 0.5 Poor

Instructions for Scoring1. This template is to be used only for a main contract called under ME workheads.2. M&E works may include the following components: electrical, ventilation/air conditioning, plumbing & sanitary, lifts/escalators, fire protection, and automation systems. GPEs may include others specialised works.3. Assessment should be carried out separately for each of the components under the contract. 4. Assign weightings to assessment criteria applicable to the component in the contract. Criteria that are not applicable should be given a weighting of zero. The total weightings should add up to 100.5. Assign a performance factor for each assessment criteria based on assessed performance. E.g. for a criterion assessed to be “Very Good”, a performance factor of from 0.71 to 0.8 can be assigned.6. Calculate the score for each criterion by multiplying the weightings by the corresponding performance factor. Sum up the scores for all criteria to get the total score.7. If more than one components are assessed, the average score of all the components shall be the final total score.8. Assessment for M&E works in CW01 contracts will be done under CONQUAS scoring scheme.

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TEMPLATE FOR SCORING OF QUALITY OF WORKSFor SY Contracts

CONTRACT NUMBER ________________________________________

PROJECT TITLE _____________________________________________


(a) (b) (a) × (b)Assessment Criteria Weighting Performance

Factor

Score

Delivery of Supplies on Time

Compliance with Contract Specifications

Total 100


Grade


0.7 < x ≤ 0.8 Very Good

0.6 < x ≤ 0.7 Good


0 < x ≤ 0.5 Poor

Instructions for Scoring1. Assign weightings to assessment criteria applicable to the contract. Criteria that are not applicable should be given a weighting of zero. The total weightings should add up to 100.2. Assign a performance factor for each assessment criteria based on assessed performance. E.g. for a criterion assessed to be “Very Good”, a performance factor of from 0.71 to 0.8 can be assigned.3. Calculate the score for each criterion by multiplying the weightings by the corresponding performance factor. Sum up the scores for all criteria to get the total score.

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TEMPLATE FOR SCORING OF MANAGEMENT CAPABILITIESFor all Contracts except SY Contracts

CONTRACT NUMBER ________________________________________

PROJECT TITLE _____________________________________________


(a) (b) (a) × (b)Assessment Criteria Weighting Performance

Factor

Score

Site Planning & Control 15

Progress of Works 15

Housekeeping 10

Response to Instructions 10


Grade


0.7 < x ≤ 0.8 Very Good

0.6 < x ≤ 0.7 Good


0 < x ≤ 0.5 Poor

Instructions for Scoring1. Weightings for the management factors are fixed as shown.2. Assign a performance factor for each assessment criteria based on assessed performance. E.g. for a criterion assessed to be “Very Good”, a performance factor of from 0.71 to 0.8 can be assigned. Consider the following questions when assessing management capabilities:

Site Planning & Control(a) Is there a properly defined line of reporting on site?(b) Is the provision and layout of access to the site for residents and vehicles to the quarters, sanitary facilities, storage space and refuse collection point adequate?(c) Are there proper environmental and flood protection measures taken on site?(d) Does the contractor effectively select and manage the sub-contractors?(e) Does the contractor effectively control and coordinate the work?(f) Are there any near-misses accidents on site (which did not result in any MOM demerit points but is of serious nature)?Progress of Works(a) Is the work programme adequate and adhered to?(b) Is the method and sequencing of work suitable for the project?(c) Are there proper actions taken to mitigate delays/accelerate the programme where appropriate?(d) Has the contractor incurred any liquidated damages?Housekeeping(a) Is the worksite clean and tidy?(b) Are work materials well protected and work equipment properly stored after use?(c) Is there proper refuse disposal?(d) Are the hygiene conditions of the site including the quarters and sanitary facilities acceptable?Response to Instructions (a) Does the contractor show readiness and initiative in carrying out GPE’s instructions?(b) Does the contractor react adequately to stakeholders’ (such as public) feedback?

3. Calculate the score for each criterion by multiplying the weightings by the corresponding performance factor.

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Transfer scores to “Given Score” column of the table on page 2 of Annex B

Annex BGovernment of Singapore

PRACTICAL/FINAL* COMPLETION REPORT ON CONTRACTOR'S PERFORMANCE

FOR BCA REGISTERED CONTRACTORS

CONTRACT PARTICULARSName of Contractor (if consortium please indicate % share of each partner in the consortium):

BCA Workhead and Grade:(e.g. CW01-B1, ME05-L3)

If contract is novated/terminated/abandoned (NTA):Name of 2nd Contractor and handover date:

Name of 3rd Contractor (if 2nd contractor NTA) and handover date:

BCA Workhead and Grade:(e.g. CW01-B2, ME05-L2)

Contract Number:JTC C10502014

Tender Workhead & Minimum Grade:

Project Title / Description of Work:

Proposed Construction of New Road Openings, Bus Stops and Various Minor Road Improvement Works at Jurong Island, Singapore

Original Contract Sum $: Final Contract Sum $:

Contract Commencement Date (dd/mm/yy): Original Contract Completion Date (dd/mm/yy):

Actual Contract Completion Date (dd/mm/yy): LD (number of days):

Remarks:

Name of Assessor (Consultant/GPE)

Signature/Date Designation

Contact No:email:

Name of Dept Head (GPE) Signature/Date Designation

Contact No:email:

Name of GPE (Government Procurement Entity)

Official Stamp of GPE

Notes: 1. Final Completion Report to be submitted only if the performance during Defects Liability Period is unsatisfactory. Otherwise, a Practical Completion Report submitted within 3 months of project substantial completion is sufficient.

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2. Refer to Stage 8 Appendix S8-1 for instructions on completing this assessment report.

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CONTRACTOR'S PERFORMANCE ASSESSMENTBCA REGISTERED CONTRACTORS

CONTRACT NUMBER ________________________________________

PROJECT TITLE _____________________________________________


ASSESSMENT OF PERFORMANCE

Score to be given by the Superintending Officer (SO) or designated representatives

To be completed by assessing officer

(a) (b) (a) ÷ (b) See table below

Assessment FactorGiven Score

Max Score

Performance Factor

PerformanceGrade

To be completed by BCA

QUALITY OF WORK

100Quality Performance Score(except CONQUAS projects)

MANAGEMENT

15Site Planning and Control

Progress of Works 15

Housekeeping 10

Response to Instructions 10

Overall Score 150

Translation Chart for Performance Grade


Grade


0.7 < x ≤ 0.8 Very Good

0.6 < x ≤ 0.7 Good


0 < x ≤ 0.5 Poor

COMMENTS AND FEEDBACK ON CONTRACTOR’S PERFORMANCE (IF ANY)

CONTRACT NUMBER ________________________________________

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PROJECT TITLE _____________________________________________


Assessment Factor Comments

Quality of Work

Site Planning and Control

Progress of Works

Housekeeping

Response to Instructions

Assessor’s Signature GPE’s Stamp

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Assessment BCA

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