Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D....

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Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern Illinois University DeKalb, IL 60115 [email protected]

Transcript of Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D....

Page 1: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Assessing Communication Skills With People Who Are Deaf and Lower Functioning

Greg Long, Ph.D.School of Allied Health and Communicative DisordersNorthern Illinois UniversityDeKalb, IL [email protected]

Page 2: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Overview

Purpose-driven assessment

Functional communication assessment

– Rationale

– Description

– Application

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Meet David Long, my brother

Page 4: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Why conduct the assessment?

Diagnosis/classification

Intervention

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Traditional diagnostic approaches

Determine presence or absence of a disorder

Confirm assessments and diagnoses

Provide prognostic information

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Limitations to diagnostic approaches

Heavy emphasis on standardization and

norm groups

Clinic-based administration

– Limited sample of behavior assessed

– Generalization questionable

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Evaluator issues

Background knowledge of deafness,

language development, and disability

Skills, especially sign language

Reliability between assessors

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Assessing to intervene

Target functional skills

– Focus on age-appropriate skills

Congruence between individuals and

environments

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Rationale for functional assessment

Communication environments vary

Mode is less important than success

Logical progression from evaluation to

intervention

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Four-Step Approach

1. Develop a communication profile

2. Describe the communicative environment

3. Determine discrepancies

4. Plan interventions

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Developing a Communication Profile

Develop composite picture of the individual’s

background, abilities, and interests related to

communication

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Data collection strategies

Case review

Interviews

Observations

Collaboration

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Background Info

Hearing loss

Health and secondary disability info

Current and prior living situation

Educational background

Employment history

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Preferences?

Speech/speech reading

Sign

Fingerspelling

Gestures and pantomime

Drawing and showing pictures

Reading/writing

Communication devices

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How does the individual…

Greet others

Get people’s attention

Express likes and dislikes

Ask questions

Express displeasure, frustration, and/or anger

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Additional communication questions

Types of spontaneous communication?

Use turn-taking?

Communication attempts with…

– Deaf people

– Hearing people

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Specific communication skills and abilities

Gestural and pantomimed communication

– Ability to be understood?

– Use and recognize facial expressions?

Manual communication

– Use?

– Type of sign?

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Receptive signing

How well does the individual understand…

– ASL signs?

– English-based signs?

– Instructions?

– Yes/no questions?

– Simple conversation?

– Directions?

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Expressive signing

How well does the individual…

– Use fingerspelling?

– Produce clear and understandable signs?

– Express ideas clearly?

– Ask yes/no questions?

– Participate in simple conversations?

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Speech skills

Use?

Frequency?

With whom?

Intelligibility?

– Familiar persons

– Unfamiliar persons

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Writing skills

Use?

Survival writing skills?

– Name

– Address

Legibility

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Reading skills

Use?

Types of information read?

Survival reading skills?

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Interpreters

Prior experience?

Knowledge of

– Role and duties

– When to use

– How to obtain

– Payment

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Assistive technology

Experience and/or possibility of benefit

Ability to maintain

Any devices needed but not possessed?

– Why?

Skills and familiarity with assorted devices

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Describe the Communicative Environment

Determine the nature, type, amount, and

importance of communication at a specific

site

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Data collection strategies

Interviews with parents, teachers,

professional staff, and/or employer(s)

Observation

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Observe communicative exchanges

What was communicated? (topic)

How was it communicated? (modality)

Was the exchange successful?

Who did most of the work to ensure

understanding?

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Process

First, describe the environment in terms of

physical barriers and supports

Second, identify specific communication

tasks needed for success

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Barriers and supports

Lighting

Noise

Visual distractions

Accessible technology (e.g., captioning)

Prior experience and knowledge

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Identify communicative tasks

What kinds of communication skills are

needed in this setting?

– Most frequently needed?

– How critical are they?

– Any required infrequently?

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Prioritize communication tasks

Obtain communication-related input from

others at the job site

Prioritize which communication skills are

most important

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Determine Discrepancies

Most important communication skills?

“Fit” between individual’s communication

profile and environmental requirements?

Identify mismatch(es) between needed skills

and abilities.

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Which skills are most important?

Using the list of communication skills

generated by the site analysis determine:

– Importance of the skills

– Whether it is possessed

– If so, in what modality

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Identify discrepancies

Communication skills described as important

but not possessed.

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Prioritize discrepancies

List all communication discrepancies

Which skills are most important?

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Plan Interventions

Identify potential accommodations,

interventions, and natural supports designed

to reduce communication discrepancies

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Individual considerations

Consider individual’s learning style

– What instructional strategies seem to work best?

– Any strategies to be avoided?

– Any significant barriers to learning?

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Setting considerations

Any characteristics of the environment that

would tend to encourage or discourage the

adoption of specific intervention strategies?

Attitude toward accommodations?

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Accommodations

Should be:

– chosen with the individual’s assistance

– designed to promote individuality, independence,

and autonomy

– as inconspicuous as possible yet still effective

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Potential accommodations

Technology based

– Visual or vibrating alerting devices

– FM systems

– Telephone amplifier

– Smart phones/Text messaging

– Closed captioning

– Online assessment tool

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Low tech

– Picture books

– PECS

– Color coding

– Drawings

– Teacher notes

– Maximize visual orientation to environment

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Special services

– Interpreters

– Note takers

– Itinerant teachers

– Tutors

Page 45: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Natural supports

– Sign language classes

– Disability awareness education

– Encourage creativity and use of gestures and

pantomime

– Participate in co-curricular activities

Page 46: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Summary

Understand the individual’s communication skills

Assess communication demands of the environment

Compare the individual’s skills against site demands

Intervene to create a best fit between the individual and environment

Page 47: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Application

How might a functional communication

assessment be used with a(n)

– child in elementary school (Grades 1-5)

– adolescent in middle school (Grades 6-9)

– young adult considering vocational and

employment options (Grades 10 and beyond)

Page 48: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Elementary school

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Junior high school

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Background Info

Profound bilateral hearing loss

Borderline intelligence, mild CP

Lives with family

Attended a day program, oral only

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Preferences?

Limited communication skills

Best with written instructions

No experience with communication devices

Page 52: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

How does the individual…

Greet others– needs encouragement

Get people’s attention– seldom done, points

Express likes and dislikes– says “good time” does not clearly express dislikes

Ask questions– does not ask

Page 53: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Additional communication questions

Very seldom communicates spontaneously

Shows turn taking in play. Limited language does not support use with communication.

Does not seem to recognize the difference between …

– Deaf people

– Hearing people

Page 54: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Specific communication skills and abilities

Gestural and pantomimed communication

– Basic nouns and verbs

Mother, father, home, dog

Come, eat, stop

No meaningful knowledge or use of sign

language

Page 55: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Speech skills

Uses speech rarely.

Able to clearly say his name and selected

words (e.g., bathroom, ice tea, Greg)

Intelligibility overall is generally poor.

Page 56: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Describe the classroom as a communicative environment

Barriers to communication?

Supports?

Communicative tasks and requirements?

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Likely discrepancies?

What classroom skills would David need that

he might not possess?

Page 58: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Interventions

Where would you likely intervene?

What strategies would be most helpful?

Page 59: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Transition, independence, employment

Page 60: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Receptive signing

Does not understand connected signing.

Able to answer yes/no questions.

Frequently echolalic

First consistent exposure to sign during his

early 30s at SCHI

Page 61: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Expressive signing

Fingerspells individual words well

Signs are generally clear and understandable

Basic needs expressed clearly

Does not typically ask questions or comment on his environment.

Minimal interest in other’s conversations.

Page 62: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Reading skills

Able to read basic information (2nd grade

level)

Likes to look at pictures

Has survival reading skills

Bus schedule

Page 63: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Writing skills

Demonstrates survival writing skills

– Name

– Address

Legibility is reasonably clear

Understanding reciprocity of letter writing not

consistently understood.

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Interpreters and assistive technology

No experience beyond his hearing aid

Page 67: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Describe Chester’s Hamburgers as a communicative environment

Barriers to communication?

Supports?

Communicative tasks and requirements?

Page 68: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Likely discrepancies?

What communication skills would David need

that he might not possess?

Page 69: Assessing Communication Skills With People Who Are Deaf and Lower Functioning Greg Long, Ph.D. School of Allied Health and Communicative Disorders Northern.

Interventions

Where would you likely intervene?

What strategies would be most helpful?