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Assessing Capability
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8/7/2019 Assessing Capability
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Assessing Capability
Joel Smith
Commercial Sales
Minitab, Inc.
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Schedule
Learn about the tools
Two continuous examples
Assessment of cookout locations
In class example
One binomial example
One count example (if time permits)
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Brain Warmer
The Monty Hall Show
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Brain Warmer
Pick Shown Should
1 2/3 Stay
2 3 Move
3 2 Move
Pick Shown Should
1 3 Move
2 1/3 Stay
3 2 Move
Pick Shown Should
1 2 Move
2 1 Move
3 1/2 Stay
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What is Capability?
Assess quality
Quantify ability to meet specifications
Distinguish short- and long-term
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Data Types
Continuous
Length
Time
Temperature
Binary
Yes/No, Pass/Fail
How many heads in X coin flips
Count
Defects/part
Orders in a day
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Assessing Capability
Determine specifications
Verify Measurement System
Gage R&R, Attribute Gage R&R
Collect data
Look at the data
Histogram, Boxplot
Determine distribution of data
Probability Plot
Evaluate stability Control Charts
Capability
Capability Analysis
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Assessing Capability
Determine specifications
Avoid this topic here
Verify Measurement System
Error types Ability to measure accurately
Collect data
Short-term and long-term
Subgrouping
Randomize collection of data
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Assessing Capability
Look at the data
Always!
Determine distribution of data
Most data is not normal Good fit is critical
Some data have natural distribution
Evaluate stability Unstable process is unpredictive
Use distribution to quantify capability
Capability quantified using several statistics
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Two Examples
I want to plan a 4th of July cookout
Where should I have it?
What factors should I consider?
How likely is each location to satisfy my requirements?
We make high-strength cord used to secure
parachutes
How long is each cord?
How likely is each cord to be within my specs?
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Two Examples
4th of July Cookout is in slides
My locations:
State College, PA
Pasadena, CA
My factors
Temperature
Precipitation
Cord will be done here
Evaluate Length
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Cookout: State College, PA
What is the capability of State College to produce goodweather on July 4th?
Average Temperature should be between 65 and 85
Precipitation should be
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Cookout: State College, PA
To assess capability:
If necessary, verify measurement system
Collect data
Look at the data
Evaluate stability using a Control Chart
Determine the distribution
Perform a Capability Analysis
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Measurement System Analysis (MSA)
Do prior to collecting and analyzing data
Two types:
Continuous (Length, Time, Temperature, etc.)
Attribute (Yes/No, Poor/Fair/Good, etc.)
Establishes how much variability is coming from parts
versus operators
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Measurement System Analysis (MSA)
In God we trust;
All others bring
data
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Cord: MSA in Class
To test whether our Measurement System is sufficient: 3 Operators (volunteers?)
6 Parts
2 Measurements per part per operator
Randomize!
We will do Attribute Gage R&R later
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Cord: MSA in Class
(Do MSA now)
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Cookout: State College, PA
For our weather data, no MSA will be done
Data has already been collected
Next steps:
Look at the data
Evaluate stability using a Control Chart
Determine the distribution
Perform a Capability Analysis
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Cookout: State College, PA
Look at the data:
85807570656055
Median
Mean
71.070.570.069.569.068.568.0
1st Quart ile 66.000
Median 70.000
3rd Quart ile 74.000
M aximum 85.000
68.579 71.196
68.000 71.221
5.089 6.965
A -Squared 0.20
P-Value 0.870
Mean 69.888
StDev 5.881
V ariance 34.582Skewness 0.0962166
Kurtosis -0.0008702
N 80
M inimum 55.000
A nderson-Darling Normality Test
95% C onfidence Interv al for Mean
95% C onfidence Interval for Median
95% C onfidence Interval for StDev95 % C onfidence Intervals
Summary for TAVE (F)
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Cookout: State College, PA
Data appearsnormal
Symmetry
Mean ~ Median
85807570656055
M
d
M
71.070.570.069.569.068.568.0
1s t Q ua rtile 66.000
Median 70.000
3rd Q uartile 74.000Maximum 85.000
68.579 71.196
68.000 71. 1
5.089 6.965
A -Squared 0. 0
P-V alue 0.870
Mean 69.888
StDev 5.881
Variance 34.582
S ke wness 0.0962166
K urto sis -0.0008702
N 80
M inimum 55.000
A nderson-Darling Normality Test
95% Confidence Interval for Mean
95% Confidence Interval for Median
95% Confidence Interval for StDev
95 %
o
c
vas
S a
o TA
! ( " )
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Cookout: State College, PA
Evaluate Stability using a Control Chart:
736557494133251791
90
80
70
60
50
Observation
Individu
alValue
_
X=69.89
UC L=88.79
LCL=50.99
736557494133251791
20
15
10
5
0
Observation
M
ovingRange
__MR=7.11
UC L=23.22
LCL=0
I-MR Chart of TAVE (F)
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Cookout: State College, PA
Evaluate Stability using a Control Chart:
Random, stable
No out of control
Location/Spread
736557494133251791
90
80
70
60
50
Observati # $
%
&
'
ivi
'
(
al
)
al
(
e
_X=69.89
UC L=88.79
LCL=50.99
736557494133251791
20
15
10
5
0
Observati # $
M
0
vi
&
1
2
ange
__MR=7.11
UC L=23.22
LCL=0
I-M3
4
5art ofT
6 7
8(F)
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Cookout: State College, PA
Determine Distribution
What is the Normal distribution?
Other distributions:
Weibull
Largest/smallest extreme value
Exponential
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Cookout: State College, PA
Use a Probability Plot to Determine Distribution:
9080706050
99.9
99
95
90
80
7060504030
20
10
5
1
0.1
TAVE (F)
Percent
Mean 69.89
StDev 5.881
N 80AD 0.204
P-Value 0.870
Probability Plot of TAVE (F)Normal
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Cookout: State College, PA
Use a Probability Plot to Determine Distribution
Fat Pencil test
Squinty Eye test
Anderson-Darling
P-value9080706050
99.9
99
95
90
80
70
60
50
40
30
20
10
5
1
0.1
TAVE (F9
P
@
rc
@
A
B
M C D E 69.89
StDC
F
5.881
N 80
AD 0.204
P-V D G H C 0.870
PrI
Pabili
Q
R
PlI
Q
of TAVE (FS
NT
U
mV
W
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Cookout: State College, PA
Finally, perform Capability Analysis Specs: 65 to 85 degrees
Key assumptions:
Data is from a stable process Data is well-fit by distribution
We will learn:
Characteristics of data Likelihood of bad parts
Short-term vs. Long-term performance
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Cookout: State College, PA
Finally, perform Capability Analysis
85807570656055
LSL USL
LSL 65
Target *
USL 85Sample Mean 69.8875
Sample N 80
StDev (Within) 6.16079
StDev (O verall) 5.8993
Process Data
C p 0.54
CPL 0.26
CPU 0.82
Cpk 0.26
Pp 0.57
PPL 0.28
PPU 0.85
Ppk 0.28
Cpm *
O v erall Capability
Potential (Within) Capability
PPM < LSL 187500.00
PPM > USL 0.00
PPM Total 187500.00
O bserved Performance
PP M < LSL 213794.53
PPM > USL 7083.23
PPM Total 220877.75
Exp. Within Performance
PPM < LSL 203696.86
PPM > USL 5207.36
PPM Total 208904.23
Exp. Overall Performance
Within
Overall
Process Capability of TAVE (F)
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Cookout: State College, PA
Finally, perform Capability Analysis
85807570656055
LSL USL
LSL 65
Target *
USL 85Sample Mean 69.8875
Sample N 80
StDev (Within) 6.16079
StDev (O verall) 5.8993
Process Data
C p 0.54
CPL 0.26
CPU 0.82
Cpk 0.26
Pp 0.57
PPL 0.28
PPU 0.85
Ppk 0.28
Cpm *
O v erall Capability
Potential (Within) Capability
PPM < LSL 187500.00
PPM > USL 0.00
PPM Total 187500.00
O bserved Performance
PP M < LSL 213794.53
PPM > USL 7083.23
PPM Total 220877.75
Exp. Within Performance
PPM < LSL 203696.86
PPM > USL 5207.36
PPM Total 208904.23
Exp. Overall Performance
Within
Overall
Process Capability of TAVE (F)
Characteristicsof Data
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Cookout: State College, PA
Finally, perform Capability Analysis
85807570656055
LSL USL
LSL 65
Target *
USL 85Sample Mean 69.8875
Sample N 80
StDev (Within) 6.16079
StDev (O verall) 5.8993
Process Data
C p 0.54
CPL 0.26
CPU 0.82
Cpk 0.26
Pp 0.57
PPL 0.28
PPU 0.85
Ppk 0.28
Cpm *
O v erall Capability
Potential (Within) Capability
PPM < LSL 187500.00
PPM > USL 0.00
PPM Total 187500.00
O bserved Performance
PP M < LSL 213794.53
PPM > USL 7083.23
PPM Total 220877.75
Exp. Within Performance
PPM < LSL 203696.86
PPM > USL 5207.36
PPM Total 208904.23
Exp. Overall Performance
Within
Overall
Process Capability of TAVE (F)
Likelihood of
bad parts
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Cookout: State College, PA
Finally, perform Capability Analysis
85807570656055
LSL USL
LSL 65
Target *
USL 85Sample Mean 69.8875
Sample N 80
StDev (Within) 6.16079
StDev (O verall) 5.8993
Process Data
C p 0.54
CPL 0.26
CPU 0.82
Cpk 0.26
Pp 0.57
PPL 0.28
PPU 0.85
Ppk 0.28
Cpm *
O v erall Capability
Potential (Within) Capability
PPM < LSL 187500.00
PPM > USL 0.00
PPM Total 187500.00
O bserved Performance
PP M < LSL 213794.53
PPM > USL 7083.23
PPM Total 220877.75
Exp. Within Performance
PPM < LSL 203696.86
PPM > USL 5207.36
PPM Total 208904.23
Exp. Overall Performance
Within
Overall
Process Capability of TAVE (F)
Short-term vs.
Long-term
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Cookout: State College, PA
Now lets take a look at Precipitation
Recall we want
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Cookout: State College, PA
Look at the data:
0.80.60.40.2-0.0
Median
Mean
0.1500.1250.1000.0750.0500.0250.000
1st Q uartile 0.00000
Median 0.00000
3rd Q uartile 0.07750
Maximum 0.82000
0.06261 0.15789
0.00000 0.02000
0.18528 0.25357
A-Squared 15.00
P-Va lue < 0.005
M ean 0.11025
S tD ev 0.21408
Variance 0.04583Skewness 2.05593
Kurtosis 2.95297
N 80
Minimum 0.00000
A nderson-Darling Normality Test
95% C onfidence Interv al for Mean
95% C onfidence Interval for Median
95% C onfidence Interval for StDev95 % C onfidence Intervals
Summary for PRCP (in)
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Cookout: State College, PA
Data appearsskewed
No symmetry
Mean Median
0.80.60.40.2-0.0
M X Y ia
M X a
0.1500.1250.1000.0750.0500.0250.000
1st Q a a b til c 0.00000
Mc d
iae
0.00000
3rd Q a artil c 0.07750
M af
im a m 0.82000
0 .0 62 61 0 .1 57 89
0 .0 00 00 0 .0 20 00
0 .1 85 28 0 .2 53 57
A -g h a
ared 15.00
P -i
a l a e < 0.005
M ea e 0.11025
S tD ev 0.21408
V aria e ce 0.04583
S k e w n e ss 2 .0 55 9 3
Kurtosis 2.95297
N 80
M inim um 0.00000
A nderson-D arling N orma lityp
est
95% C onfiden ce q nterv al forM ean
95% C onfiden ce q nterv a l forM ed ian
95% C onfiden ce q nterv al forS t D e v
9 5% C o rs
t u v r c v w rx
v ry
al s
ary for P
CP(in)
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Cookout: State College, PA
Evaluate Stability using a Control Chart:
736557494133251791
0.8
0.6
0.4
0.2
0.0
Observation
IndividualValue
_X=0.1103
UCL=0.2675
LB=0
736557494133251791
0.8
0.6
0.4
0.2
0.0
Observation
M
ovingRange
__MR=0.0591
UCL=0.1932
LCL=0
1
1
1
1
11
1
1
1
1
1
1
1
11
11
11
11
11
1
11
11
11
11
1
1
11
I-MR Chart of PRCP (in)
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Cookout: State College, PA
STOP!
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Cookout: State College, PA
Assumptions are not met
No stability = No capability
At this point:
Special causes
Other factors
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Cookout: State College, PA
Is State College a good location?
Temperature
Average temperature stable year-to-year
Normal distribution 79% chance of good
Precipitation
Precipitation is unstable
Cannot determine capability
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Cookout: Pasadena, CA
How about Pasadena?
Evaluate same criteria
Temperature (65 to 85)
Precipitation (
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Cookout: Pasadena, CA
Look at the data:
848076726864
Median
Mean
74.073.573.072.572.071.571.0
1st Quartile 70.000
M edian 72.000
3rd Q uartile 76.000
Maximum 86.000
71.982 74.043
71.000 73.000
3.949 5.427
A -S quared 1.78
P -V alue < 0.005
Mean 73.013
StDev 4.571
Va riance 20.896Skewness 0.857208
Kurtosis 0.462320
N 78
M inimum 64.000
A nderson-Darling Normality Test
95% C onfidence Interv al for Mean
95% C onfidence Interval for Median
95% C onfidence Interval for StDev95 % C onfidence Intervals
Summary for TAVE (F)
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Cookout: Pasadena, CA
Data appearspartly skewed
Some Asymmetry
Mean Median
848076726864
Medi n
Me n
74.073.573.072.572.071.571.0
1st
u
rtile 70.000
Medi n 72.0003rd u rtile 76.000
M ximum 86.000
71.982 74.043
71.000 73.000
3.949 5.427
-Squ r d 1.78
-V lue 0.005
Me n 73.013
S t v 4.571
V
rinc
0.896
Sk wne ss 0.857208
urtosis 0.462320
N 78
Minimum 64.000
nd
rson-
rling Normlity Test
95% C onfid nc nt rva l for Mean
95% C onfid nc nt rva l for Median
95% C onfid nc nt rv al forS t v95% Confid nc n rv l
Summj
rk
for TAVE(F)
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Cord: Look at data
First we need to collect data
Need a good distribution fit
Generally 25-50 points
Use Histogram
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Cookout: Pasadena, CA
Evaluate Stability using a Control Chart:
736557494133251791
84
78
72
66
60
Observation
Individ
ualValue
_X=73.01
UC L=86.03
LCL=59.99
736557494133251791
20
15
10
5
0
Observation
M
ovingRange
__MR=4.90
UC L=16.00
LCL=0
1
I-MR Chart of TAVE (F)
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Cookout: Pasadena, CA
Evaluate Stability using a Control Chart:
Mostly stable
One out of control
Can we proceed?
736557494133251791
84
78
72
66
60
Observation
Indiv
idua
lValue
_X
l 73m 01
n o L= 6m 03
LCL=59 m 99
736557494133251791
20
15
10
5
0
Observation
M
oving
a
nge
__M
=4
m90
n oL=16
m00
LCL=0
1
I MR
art o
AV Fz
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Cord: Evaluate Stability
(Evaluate stability using Control Chart)
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Out of Control Points
Many out of control points: Unstable process
Special causes
Other factors
Very few out of control:
Look for special cause
Only if legitimate, remove
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Cookout: Pasadena, CA
Use a Probability Plot to Determine Distribution:
90858075706560
99.9
99
95
90
80
7060504030
20
105
1
0.1
TAVE (F)
Percent
Mean 73.01
StDev 4.571
N 78
AD 1.782
P-Value
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Cookout: Pasadena, CA
Use Probability Plots to Determine Distribution:
90807060
99.9
99
90
50
10
1
0.1
TA VE (F)
Perc
ent
806040
99.9
90
50
10
1
0.1
TA VE (F)
Perc
ent
100908070
99.9
99
90
50
10
0.1
TA VE (F)
Percent
100101
99.9
99
90
50
10
1
0.1
TA VE (F) - Threshold
Percent
Largest Extreme V alue
A D = 0.544
P-V alue = 0.174
3-Parameter Loglogistic
A D = 0.556
P-V alue = *
Goodness of Fit Test
Normal
A D = 1.782
P-V alue < 0.005
Weibull
A D = 3.491
P-V alue < 0.010
Probability Plot for TAVE (F)
Normal - 95% C I Weibull - 95% C I
Largest Extreme Value - 95% CI 3-Parameter Loglogistic - 95% CI
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Cookout: Pasadena, CA
Use a Probability Plot to Determine Distribution
Fat Pencil test
Squinty Eye test
Anderson-Darling
P-value
10090807060
99.9
99
9897
95
90
80
70605040302010
10.1
TAVE (F)
Pe
{
ce
|
t
Loc 70.94
Scale 3.628
N 78
AD 0.544
P-Value 0.174
P}obab
~ ~ty P
ot ofTAVE(F)
Largest Extreme Value - 95% CI
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Cord: Determine Distribution
(Determine distribution using Probability Plot)
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Cookout: Pasadena, CA
Finally, perform Capability Analysis Specs: 65 to 85 degrees
Key assumptions:
Data is from a stable processData is well-fit by distribution
We will learn:
Characteristics of data
Likelihood of bad parts
Long-term performance only
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Cookout: Pasadena, CA
Finally, perform Capability Analysis
88848076726864
LSL USL
LSL 65
Target *USL 85
Sample Mean 73.0128
S ample N 78
Location 70.9361
Scale 3.62756
Process Data
Pp 0.65
P PL 0.89P PU 0.56
P pk 0.56
O verall C apability
PPM < LSL 12820.51
PPM > USL 12820.51
PPM Total 25641.03
O bserved Performance
PPM < LSL 5877.92
PPM > USL 20500.38
PPM Total 26378.30
Exp. Ov erall Performance
Process Capability of TAVE (F)Calculations Based on Largest Extreme Value Distribution Model
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88848076726864
LSL USL
LSL 65
Target *USL 85
Sample Mean 73.0128
S ample N 78
Location 70.9361
Scale 3.62756
Process Data
Pp 0.65
P PL 0.89P PU 0.56
P pk 0.56
O verall C apability
PPM < LSL 12820.51
PPM > USL 12820.51
PPM Total 25641.03
O bserved Performance
PPM < LSL 5877.92
PPM > USL 20500.38
PPM Total 26378.30
Exp. Ov erall Performance
Process Capability of TAVE (F)Calculations Based on Largest Extreme Value Distribution Model
Cookout: State College, PA
Finally, perform Capability Analysis
Characteristics
of Data
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88848076726864
LSL USL
LSL 65
Target *USL 85
Sample Mean 73.0128
S ample N 78
Location 70.9361
Scale 3.62756
Process Data
Pp 0.65
P PL 0.89P PU 0.56
P pk 0.56
O verall C apability
PPM < LSL 12820.51
PPM > USL 12820.51
PPM Total 25641.03
O bserved Performance
PPM < LSL 5877.92
PPM > USL 20500.38
PPM Total 26378.30
Exp. Ov erall Performance
Process Capability of TAVE (F)Calculations Based on Largest Extreme Value Distribution Model
Cookout: State College, PA
Finally, perform Capability Analysis
Likelihood of
bad parts
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88848076726864
LSL USL
LSL 65
Target *USL 85
Sample Mean 73.0128
S ample N 78
Location 70.9361
Scale 3.62756
Process Data
Pp 0.65
P PL 0.89P PU 0.56
P pk 0.56
O verall C apability
PPM < LSL 12820.51
PPM > USL 12820.51
PPM Total 25641.03
O bserved Performance
PPM < LSL 5877.92
PPM > USL 20500.38
PPM Total 26378.30
Exp. Ov erall Performance
Process Capability of TAVE (F)Calculations Based on Largest Extreme Value Distribution Model
Cookout: State College, PA
Finally, perform Capability Analysis
Long-term only
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Cord: Capability Analysis
(Perform Capability Analysis now)
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Cookout: Pasadena, CA
How about Precipitation?
Evaluate same criteria
Precipitation (
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Cookout: Pasadena, CA
Look at the data:
0.060.050.040.030.020.010.00
Median
Mean
0.00200.00150.00100.00050.0000-0.0005-0.0010
1st Quartile 0.000000
Median 0 .000000
3rd Q uartile 0.000000
Maximum 0.060000
-0.000763 0.002301
0.000000 0.000000
0.005869 0.008066
A -Squared 29.19
P -V alue < 0.005
M ean 0.000769
S tD ev 0.006794
Variance 0.000046
Skewness 8 .8318
Kurtosis 78.0000
N 78
Minimum 0.000000
A nderson-Darling Normality Test
95% C onfidence Interv al for Mean
95% C onfidence Interval for Median
95% C onfidence Interval for StDev95 % C onfidence Intervals
Summary for PRCP (in)
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Cookout: Pasadena, CA
Unusual data
Nearly all values
equal or nearly
equal
Mean Median
0060
050
040
030
020
010
00
Medi n
Me n
0 00200 00150 00100 00050 0000-0 0005-0 0010
1st u rtile 0 000000
Medi n 0 000000
3rd
u
rtile 0
000000M imum 0 060000
-0 0 007 63 0 002301
0 000000 0 000000
0005869 0
008066
A-Squ red 29 19
P-Value 0 005
Mean 0 000769
S t ev 0 006794
V arian e 0 000046
Skew ness 88318
Kurt sis 78 0000
N 78
M inimum 0 000000
A nderson-Darling Normality
est
95% C onfiden e Interval for Mean
95% C onfiden e Interval for Median
95% C onfiden
e Interval for StDev95% on idence Intervals
Summary
or PRCP in)
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Cookout: Pasadena, CA
Evaluate Stability using a Control Chart:
736557494133251791
0.060
0.045
0.030
0.015
0.000
Observation
Individ
ualValue
_X=0.00077UC L=0.00491
LCL=-0.00338
736557494133251791
0.060
0.045
0.030
0.015
0.000
Observation
M
ovingRang
e
__MR=0.00156UC L=0.00509LCL=0
1
11
I-MR Chart of PRCP (in)
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Cookout: Pasadena, CA
Evaluate Stability using a Control Chart:
Mostly stable?
One out of control
Can we proceed?
736557494133251791
0.060
0.045
0.030
0.015
0.000
Obs
rvaion
IndividualValu
_X=0.00077UC L=0.00491
LC L=-0.00338
736557494133251791
0.060
0.045
0.030
0.015
0.000
Obs
rvaion
M
ovin
Ran
__MR=0.00156UC L=0.00509LC L=0
1
11
I-MR Char
of PRCP (in)
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Out of Control Points
Many out of control points: Unstable process
Special causes
Other factors
Very few out of control:
Look for special cause
Only if legitimate, remove
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Cookout: Pasadena, CA
Our process is out of control:
Binary process?
Can evaluate capability for binary (later)
Not enough data
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Cookout: Pasadena, CA
STOP!
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Cookout: Pasadena, CA
Is Pasadena a good location?
Temperature
Average temperature stable year-to-year
Non-normal distribution 97.4% chance of good
Precipitation
Precipitation is unstable
Cannot determine capability
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Cookout Comparison
Which city is better
Temperature
State College = 79%
Pasadena = 97.4%
Precipitation
Precipitation is unstable for both
Relative rate is much lower in Pasadena
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Cookout Comparison
A quick graph:
City
TMAX (F)TAVE (F)TMIN (F)
State CollegePasadenaState CollegePasadenaState CollegePasadena
110
100
90
80
70
60
50
40
Data
Boxplot of TMIN (F), TAVE (F), TMAX (F)
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Pill Quality Example
We work for a pharma company, and pill quality iscritical
Need to evaluate our capability
Remember:
Verify measurement system
Collect data
Look at the data Evaluate stability using a Control Chart
Determine the distribution
Perform a Capability Analysis
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Pill Quality Example
Now to collect our data
Everyone open your pill bottle
Without ingesting the medication: Count the number of pills
Count how many are defective
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Circuit Board Example
We work for an electronics company, and circuit boardquality is critical
Need to evaluate our capability
Remember:
Verify measurement system
Collect data
Look at the data
Evaluate stability using a Control Chart
Determine the distribution
Perform a Capability Analysis
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Circuit Board Example
Perform Gage R&R Approximated as continuous
Our criteria:
How many burn marks are on the board
We will use
3 operators
6 parts
2 runs per part
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Circuit Board Example
Now everyone please take on circuit board
Again without ingesting, record:
How many burn marks there are
Destructive test
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Recap
Verify Measurement System Error types
Ability to measure accurately
Continuous versus Attribute
Tools
Gage R&R
Attribute Gage R&R
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Recap
Collect data Short-term and long-term
Subgrouping
Randomize collection of data
Look at the data
Histograms
Boxplots
Other graphs
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Recap
Determine distribution of data Most data is not normal
Good fit is critical
Some data have natural distribution
Probability Plots
Evaluate stability
Unstable process is unpredictive
Control Charts
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Recap
Perform capability analysis Capability quantified using several statistics
Capability Analysis
Consider data type
Continuous
Binary
Count
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The EndJoel Smith
Commercial Sales
Minitab, Inc.