Assessing a Team’s Strengths, Weaknesses, … a Team’s Strengths, Weaknesses, Opportunities, and...
Transcript of Assessing a Team’s Strengths, Weaknesses, … a Team’s Strengths, Weaknesses, Opportunities, and...
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Assessing a Team’s Strengths, Weaknesses, Opportunities, and Threats
Laura Kingsley, MPH, CRA, Senior Associate Director, University of Pittsburgh, Pittsburgh, PA, USAJennifer E. Woodward, PhD, Associate Vice Provost for Research Operations, University of Pittsburgh, Pittsburgh, PA, USA
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Importance of Assessing Team in Research Administration
• Proficiency• Adaptability• Different Perspectives
• Team Dynamics
• Culture & Attitude
• Staff Retention• Training Opportunities
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What Is a SWOT Analysis?
Exercise to identify and evaluate:
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Internal FactorsStrengthsWeaknesses
External FactorsOpportunitiesThreats
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SWOT: Strengths
What is working well?
Examples: Research admin knowledge, teamwork
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SWOT: Weaknesses
What needs improvement?
Examples: customer service, limited resources, keeping up with external eRAsystems
Caution: Do not include external factors (blaming departments, PIs, or central offices)! Turn it around: unable to handle last minute requests
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SWOT: OpportunitiesWhat factors outside of your team or office can help you realize potential?
Example: leadership focus on growing research
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SWOT: Threats
What factors outside of your team or office can damage your team?
Examples: University budget cuts, Federal caps on F&A, mission change (focus more on teaching than research)
Note: Likelihood and severity of threats should be further analyzed.
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How do you conduct a SWOT Analysis?
Considerations include:• Office size• Culture• Current climate
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How do you conduct a SWOT Analysis?
1. As a whole office exercise‐ People volunteer responses‐ Some may not feel comfortable‐ Encourages transparency and ownership
2. Each team completes a SWOT analysis as a small group exercise to combine into larger SWOT.
3. Each team member submits individual SWOT analysis of team (should not be anonymous).
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Importance of Messaging
• Communicate why the exercise is worth doing
• Time for honest group reflection, not an opportunity for complaints
• Risk of exercise becoming counterproductive
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Analyzing SWOT ResultsExpectation Vs. Reality
• What did you think they would say vs. what they said?
• Did they seize the opportunity to critically evaluate themselves, or did they use it to vent?
• Self‐centric lens of staff
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Analyzing SWOT Results
Results are a thermometer for change
• Has there recently been a lot of change?
• Are big changes coming?• May need to address
changes separately
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Analyzing SWOT Results
Evaluate likelihood of threats and opportunities
• Potential to argue for resources to mitigate threats
• Development of areas to seize upon potential opportunities
• Impact Grid to further analyze
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Impact Grid
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Large Needed Projects
Money Pits
Low‐hanging Fruit (quick wins)
Impa
ct
Ease of Implementation
Thankless Tasks
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Communicating Results to Team
• Celebrate the strengths
• Identify office‐wide goals to develop team weaknesses
• Discuss risks of threats and how to create own opportunities from weaknesses
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Communicating Results to Leadership
• How does the SWOT analysis fit into the bigger picture of the department or institution?
• Leadership may be more aware of likelihood of threats and opportunities
• Prepare to address weaknesses and capitalize on strengths
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Questions?
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Laura Kingsley, MPH, CRASenior Associate Director
University of Pittsburgh, [email protected]
Jennifer E. Woodward, PhDAssociate Vice Provost for Research Operations
University of Pittsburgh, [email protected]